Thursday, March 17, 2022

Hi, I have a shared album, that has disappeared and it's not in the archive, not in the trash and th

Question: Hi, I have a shared album, that has disappeared and it's not in the archive, not in the trash and th

I have searched the archive, the trash, the albums, the picasa backup and the album has disappeared.…

I have searched the archive, the trash, the albums, the picasa backup and the album has disappeared. Could one of the people I have shared the link with deleted it accidentally? Thanks

Answer:

Hi Dancemum,
 
Did you initially create the shared album yourself? Or did someone else create the album and shared it with you?


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



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Question: In airplane mode and photos have disappeared

I've just returned from an 8 day hike with no reception. Took a heap of photos, however 3 days worth…

I've just returned from an 8 day hike with no reception. Took a heap of photos, however 3 days worth are not appearing in Google Photos. The rest are. I was on airplane mode more or less the whole time. Where have they gone?

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Question: Play falak me my video



Hi,
Can you maybe explain your question?
Do you want to restore deleted files?
 
Regards,


Answer:

Yes I sent most of my videos and photos to a na up e mail and now I can't get in there. I had 3e mails all connected. Now I can't get in 2 of them

Answer:

The e mail I'm trying to get in I can't remember the password. But I am in the email I have as back up and I remember the last password But I don't have the same phone number

Answer:



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Question: Remove photos from google photos and drive to other one

Want to move photos before the deadline HOW

Hello John,
 
Just curious about the need to move photos before a deadline, there is no deadline which has any impact on your current photos. See notes below
 
Free unlimited applies to High Quality uploads until June 2021 for everyone, no need to pay.
 
Nothing happens on June 1st all photos already uploaded in High Quality remain free forever
 
Storage can be reduced to 0bytes anytime up to 31st May by going to Settings - Google Photos - Tap here
and using the Recover storage option.
 
Photos uploaded in High Quality after June 1st count against the free 15GB allowance at reduced MB 
 
 
If you still need to remove photos from Google Photos please go to Google Dashboard and expand the Photos tab then left click on the 3 dots and select Download data. If you wait a minute until 'All photos albums included' pops up then click on it and deselect all.
See screenshots online.
You can either select all the year albums or all the albums you have created. All created album content will be duplicated in the automatic year albums.
 
You will now get a single copy of each photo, one json file per photo, and one filename-edited.jpg for each edited photo.
 
Unfortunately there is no easy way to use the json files without specialist software so they can be safely deleted.
 
Regards,
 
Peter


Answer:

Hello John,
 
Just curious about the need to move photos before a deadline, there is no deadline which has any impact on your current photos. See notes below
 
Free unlimited applies to High Quality uploads until June 2021 for everyone, no need to pay.
 
Nothing happens on June 1st all photos already uploaded in High Quality remain free forever
 
Storage can be reduced to 0bytes anytime up to 31st May by going to Settings - Google Photos - Tap here
and using the Recover storage option.
 
Photos uploaded in High Quality after June 1st count against the free 15GB allowance at reduced MB 
 
 
If you still need to remove photos from Google Photos please go to Google Dashboard and expand the Photos tab then left click on the 3 dots and select Download data. If you wait a minute until 'All photos albums included' pops up then click on it and deselect all.
See screenshots online.
You can either select all the year albums or all the albums you have created. All created album content will be duplicated in the automatic year albums.
 
You will now get a single copy of each photo, one json file per photo, and one filename-edited.jpg for each edited photo.
 
Unfortunately there is no easy way to use the json files without specialist software so they can be safely deleted.
 
Regards,
 
Peter


Answer:



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Question: I want to all my deleted photo and video from my google drive and Google photos from the year 2017

I want to recovery all my photos and videos with was deleted from Google photos and Google drive fro…

Hi,
If you have a question about recovering deleted photos/videos on Google Photos :
 
Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)
If the photos/videos are permanently deleted, I think you cannot restore them. 
 
 
I am just a Google Drive user. Maybe the information on the following article will help you:
 
 
Regards,


Answer:



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Question: How to delete old Google account



Hi,
You posted your question in the Google Photos Community.
I suggest you post your question in the Google Account Community:
 
Regards.


Answer:



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Question: Back up.

English

Hi,
You can find information about backing up photos & videos to Google Photos here:
 
Regards,


Answer:



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Question: Unable to download or send photos from my album

To send photos

Hi,
- Are you the owner of the file?
- Do you get an error or something?
 
Regards,


Answer:



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Question: Why is my Google photos saying my device is too hot when backing up photos and videos?

I am backing up a few videos to Google photos and it's taking a while to back up. And also my device…

I am backing up a few videos to Google photos and it's taking a while to back up. And also my device temperature is normal. How can it be too hot? Thats stupid!

Answer:

Please see this thread:
 


Answer:



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Question: Delete cloud backed up photos without deleting device storage photos

I want to delete backed up photos from cloud storage as to free up space but at the same time same p…

I want to delete backed up photos from cloud storage as to free up space but at the same time same photos from my device storage gets deleted. How to prevent that ?

Answer:

Hello Achal Pithwa,
 
The best way to reduce the cloud storage is to go to https://photos.google.com/settings and use the Recover storage button to reduce the storage used to zero.
 
Also see the help article @Choose the upload size of your photos & videos to make sure that the upload size is set to high quality for all the options of computer and mobile,
 
Good Luck,
 
Peter


Answer:



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Question: Recover deleted video

Recover deteled videos

Hi,
If you have a question about recovering deleted photos/videos on Google Photos :
 
Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)
If the photos/videos are permanently deleted, I think you cannot restore them. 
 
Regards,


Answer:



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Question: How to delete

Sd card photo delete

Hi,
If you want to delete photos from an SD-card on your phone, I think you need to do that via your phone's local storage manager.
 
Regards,


Answer:



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Question: I cannot access my emails due to someone stealing my phone and purse. So I have literally no way to

Last year, someone stole my cell phone and purse with all of my information in it. Since then I have…

Last year, someone stole my cell phone and purse with all of my information in it. Since then I have not been able to regain access to my email or to my google photos. I have literally tried everything for almost a year now. Any advice would be great because there are multiple accounts that I no longer have access to...

Answer:

Hello Eli & Nichole,
 
Welcome to the Google Photos Community,
 
Unfortunately we don't have access to users account as it is all controlled by the Account team.
 
 
Regards,
Peter


Answer:



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Question: How do i free up space on my android phone without resetting to factory. ?

I have moved most of my pictures and few videos to my sd card but only opened 1 or 2 gigs of space. …

I have moved most of my pictures and few videos to my sd card but only opened 1 or 2 gigs of space. But my phone is still giving me the low memory warning.

Answer:

Hi,
You posted your question in the Google Photos Community. I can't help you with a question about your phone storage itself.
Please let me know if your question is about Google Photos.
 
Regards,


Answer:



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Question: HOW IS GOOGLE FIXING UNWANTED DATE CHANGES ON PHOTO/VIDEO UPLOADS?

For the last several months, I have been uploading my photos from an external drive to Google Photos…

For the last several months, I have been uploading my photos from an external drive to Google Photos.  Many (hundreds?!) of photos/videos acquired the wrong date upon upload.  The date changes from the date taken to the upload date.  

The photos and videos that change seem to be random—10-20 from each batch, and oftentimes the last ones to upload.  The dates are still correct on my external drive.  

I have sent several feedback forms from Google Photos, I have left questions/comments on the support board two other times—this is my third attempt, here.  I commented on the Twitter feed (suggestion from a friend who works at Google) and I called the help line for Google Play (a last resort to get help) and was told there was no one to contact, and I just needed to send a feedback form (again).

Perhaps Google is 'working on it' but I have yet to receive a personal response after many efforts on my part to get help.  I have tried all the suggested fixes and have run across a February post from Google Support that the issue is fixed.  IT IS NOT FIXED.  

There HAS to be a way to fix the photos/videos with the wrong date and keep it from continuing to happen. I cannot do anything with my photos because of this issue.

HELP PLEASE!

Answer:

Hello Tiffany,

Welcome to the Google Photos Help Forum.

Images added to Google Photos from other third-party software do not reliably appear in the proper chronological order within Google Photos.  You can try changing the Date and Time on the images (Example: WhatsApp) from within the Google Photos App, even just shifting by one minute, in the hope of convincing Google Photos to display in the order indicated by the Information Pane; not sure this will work, but it's worth a try.  Below are instructions on how to select images and edit Date and Time.

Once you have uploaded or backed up your images to Google Photos (photos.google.com), open Photos  view and Select the images you'd like to work with in the following ways: You can Select one at a time, or up to 500 at once, on your phone by pressing the thumbnail of the first image you'd like to select then tapping the others, or on a computer by clicking the grayed out check-mark in the upper-left of the thumbnails.  (On a Windows computer, and perhaps a Mac as well, if you want to Select strings of consecutive images, Select the first image in the string, scroll down to the last image in the string, hold down the Shift key on your computer while you Select that image; the entire string will be Selected.)  Now you can operate on the selected images anyway you'd like, including:
  • Creating an Album, by selecting Add (the + icon near the right of the blue Selected bar at the top of the screen) then following the prompts.
  • Editing Date & Time (including Time Zone) on one or more images by selecting this Menu icon at right of Selected bar, choosing Edit Date & Time, then following the prompts.
  • Download one or more images by selecting the Menu icon and choosing Download, then following the prompts.
Hope this helps.

Best,
Amanda


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Question: Is there an option called "Free up space" on google photos for computer?

If I am on Google Photos and it backs up my whole computer. Is there an option called "Free Up Space…

If I am on Google Photos and it backs up my whole computer. Is there an option called "Free Up Space" which will delete whatever it backuped up?

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Question: My pic r delited Google photos



Hi,
What is your question?
Do you want to restore a deleted file from Google Photos?
 
Regards,


Answer:



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Question: အပုံတွေဖျက်မရလို့ပါ

အပုံ‌ေတွ ဖျက်မရလို့ပါ ဖျက်တာ မပျက်လို့ပါ

Hello Kyaw Eh Lar

Thank you for reaching Google Photos Help Community.

 I am a fellow Google Photos user and I tried to Translate your Question into English but couldn't understand. 

-> အပုံတွေဖျက်မရလို့ပါ
Translation: You can not delete pictures
Are you unable to delete your pictures..?
Do you lost your Photos...?

Having trouble understanding what you need help with.
It would be great if you try to explain clearly(at least in your native language) to get help from the community.

Please comment back here with more information to get help from the community.

Thank you.


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Question: Hii sir my google photos February 2021 delete that photes please send me back that's my request sir

Hii sir my google photos February 2021 delete that photes please send me back that's my request sir …

Hi,
If you have a question about recovering deleted photos/videos on Google Photos :
 
Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)
If the photos/videos are permanently deleted, I think you cannot restore them. 
 
Regards,


Answer:



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Question: Does not download google photos on my poco F1. Stops at 96%

Does not download google photos apk

Hello, Akshay Gupta 5882

Welcome to the Google Photos Community Support Forum & thanks for your query.

Can you clarify something more?

The title says POCO F1, however, you have tagged iOS. What's the real fact?
In the title, you are saying download google photos. However, in details, you are mentioning apk. Are you trying to download photos or apk file?

Unless you state accurate facts, it would be difficult to know the real cause of the problem.


Answer:

Hello, Akshay Gupta 5882

Welcome to the Google Photos Community Support Forum & thanks for your query.

Can you clarify something more?

The title says POCO F1, however, you have tagged iOS. What's the real fact?
In the title, you are saying download google photos. However, in details, you are mentioning apk. Are you trying to download photos or apk file?

Unless you state accurate facts, it would be difficult to know the real cause of the problem.


Answer:



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Question: Your video will be ready soon Problem

I became father recently. I had great photos from my daughter birthdate. I tried to make movie with …

I became father recently. I had great photos from my daughter birthdate. I tried to make movie with the photos and videos google photos with using my android device. 
However it did not really create the video. It stands like its in edit mode in android device. Moreover, I can not even see it in the web form. It tells me 
Your video will be ready soon error.
I am waiting for serious help. Not classical remove the cache vs... things.
There are not helping. Lots of people still having this problem.

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Question: Can I sell my very first Oil Painting through your system ? If course you'll get a percentage .



No, Google Photos is for private usage merely (family stuff etc.)

Use Smugmug for such enterprises - you can have a free trial there for 14 days.


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Question: Can't download photos: "Your client does not have permission"

I have a brand account where I have many pictures and albums. It shows up under my account list. I s…

I have a brand account where I have many pictures and albums. It shows up under my account list.

I see all the albums and pictures in Google Photos. But when I try to download one I get:
403. That's an error.
Your client does not have permission to get URL ...  from this server. (Client IP address: ...)

Forbidden That's all we know.
Help!

Answer:

This is what I see...



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Question: Issues transferring Google Photos to External Hard Drive

OK, So I'm trying to free up space on my google drive by transferring some of my photos and videos o…

OK, So I'm trying to free up space on my google drive by transferring some of my photos and videos onto an external hard drive. I went to google settings > Downloads > flipped the toggle to "Ask where to save each file before downloading" > Started the download process into my hard drive. Here is where the issue comes in. The download bar finishes (fills up all the way and shows that all the files have been transferred) but once it's done it doesn't seem to finalize the download on the download screen. It Just shows a fully downloaded bar. Second, when I check in my hard drive the files aren't there. I've given it 2 hours just in case there was some sort of error. But my files still aren't showing up in my hard drive... Thoughts?

Answer:

Hey Jaime,

Thanks for keeping me posted.

I'm glad you were able to figure out a solution.

Cheers,
Amanda


Answer:



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Question: Deleted my messages need to rec



Hi,
 You are talking about "messages".
What does your question have to do with Google Photos?
 
Regards,


Answer:



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Question: VERY IMPORTANT!! My aunt has access to all my photos!!..etc and we don't k how to change that!!!

My aunt has access to all my photos..etc on her Samsung galaxy note 9 and if I sign her out the on m…

My aunt has access to all my photos..etc on her Samsung galaxy note 9  and if I sign her out the on my iPhone 6s she doesn't have access to her photos but only mine and if I sign my phone out of google photos I don't have access to my photos! So what and how would we do where she loses complete conexión to my data photos and so that I can have access to only mine photos and her to only her photos?!!🥺 I don't know why it's connected to her phone!? And I never had on sharing it was just signed into 3 phones my old phone 10 XR, my current one 6s and my aunts phone galaxy note 9. So I signed her and my old phone out but then she didn't have access to her photos!! And only mine!! So if u guys could figure out a way to make where we are completely disconnected but able to access our own photos plzzzz!!!😭🥺❤️❤️❤️❤️

Answer:

Hi,
I don't fully understand your question, but if you want to stop partner sharing on Google Photos, maybe the following information will help you:
 
Remove a partner
If you remove your partner, they can't find your photos and you won't be able to find theirs. You can still find any photos already saved to your Google Photos. You can always add a removed partner again.
  1. On your iPhone or iPad, open the Google Photos app .
  2. Sign in with the Google Account that was invited.
  3. Tap your account profile photo or initial  Photos settings  Partner sharing  Remove partner.
 
Regards,


Answer:



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Question: By mistake i deleted pictures form google photos tash bin

I deleted my pictures from google photos tash bin.Now I want to recover then. These are very importa…

Hi,
If you have a question about recovering deleted photos/videos on Google Photos :
 
Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)
If the photos/videos are permanently deleted, I think you cannot restore them. 
 
Regards,


Answer:



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Question: Sd card backup photos please

Sd card backup photos



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Question: How can I change the .mp4 size to a .mp3 size

Renaming it and edit the video by trimming it

Hi,
I don't think it is possible to change a .mp4 file to a .mp3 file within Google Photos.
If you open the video on Google Photos, you can maybe click on the edit icon and trim the video.
Sorry, but I don't think you can rename files on Google Photos.
 
Regards,


Answer:



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Question: I'm trying to upgrade my storage and use my PayPal.It's saying unavailable in red.How do I fix this?

This is my PayPal account. It says unavailable. I have never had trouble before. Please let me know …

This is my PayPal account. It says unavailable. I have never had trouble before. Please let me know how to fix this so I can purchase more storage for my photos. 
Thank you.

Answer:

Hi,
I am just a Google user, so I can't help you with your issue.
However, here is a link to a help article that will maybe help you:
If that still does not help, you can maybe use the "Contact us" button at the bottom of that page.
Regards,


Answer:



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Question: Take a picture

I received information via messenger on my tablet & am trying to take a picture of it & place it in …

Hello, Sandra Albritton

Welcome to the Google Photos Community Support Forum & thanks for your query.

Understand you want to capture a screenshot on your tablet.
However, regret, the query does not pertain to Google Photos.
You will have to refer to the instructions manual provided by the manufacturer or visit the support forum of that.


Answer:

  • I
  • Hate
  • THIS
  • THING​​


Answer:

Hello, Sandra Albritton

Welcome to the Google Photos Community Support Forum & thanks for your query.

Understand you want to capture a screenshot on your tablet.
However, regret, the query does not pertain to Google Photos.
You will have to refer to the instructions manual provided by the manufacturer or visit the support forum of that.


Answer:



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Question: Hundreds of old photos have disappeared

Hoping someone can help me as I'm pretty heartbroken after hundreds of photos disappeared from my go…

Hoping someone can help me as I'm pretty heartbroken after hundreds of photos disappeared from my google photos account. I've read all the advice and exhausted the different things to try. Would like to get in touch with google but it seems impossible??! Any help greatly appreciated

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Question: Some photos are missing

Many of my important photos are missing May be I did back up images Is there anyway for see all imag…

Hi,
If you have a question about recovering deleted photos/videos on Google Photos :
 
Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)
If the photos/videos are permanently deleted, I think you cannot restore them. 
 
Regards,


Answer:



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Question: Deleting photos keeps increasing storage usage instead of decreasing it

I have deleted photos and videos from years ago, but each time I do it, it seems to actually add to …

I have deleted photos and videos from years ago, but each time I do it, it seems to actually add to my storage usage.

I have also tried deleting the trash and that did not work.

I was originally using 9.2 MB and then after I cleaned up a bunch of stuff, it said I used up 9.5MB!

I am worried I won't be able to keep using Photos if this is the case!

Answer:

Hello, Marsbar2427

Thanks for your query.

The backed-up pictures in Google Photos should not occupy any space on Google Drive if you have chosen the format as High-quality. That would continue up to 31st Mat 2021.

I suggest you visit the link and verify that.
https://one.google.com/u/0/storage?hl=en&utm_medium=web&utm_source=gmail&utm_campaign=manage_storage.

The site will offer conversion of original quality photos to high quality & also indicate unsupported videos.

Through that, you can recover a sizable amount of space.


Answer:



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Question: a chatroom is recieving my photos.





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Question: My pictures look like negatives can't get them to change back



Hi,
So did you edit a photo in Google Photos by applying a filter (And you want to undo the filter now)?
If yes, did you save the photo as normal or as a copy?
If you saved the photo normal, I think you can undo the changes by clicking on the photo -> Edit --> filters --> None -->
If you saved the photo as a copy, I don't think you can undo the filter on the "copy" photo. Maybe you can find the original photo?
 
Regards,


Answer:



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Question: Why are all my photos uploading again with new Backup and Sync app? Will they be duplicates?

I read previous posts and it seems many others had this problem. I switched to the new app today fro…

I read previous posts and it seems many others had this problem. I switched to the new app today from the old Google Photo uploader and it is actively scanning and uploading my millions of photos and videos. How do I get it to stop, but yet still detect new photos and videos when I add them? I don't want to ruin my entire photo library with duplicates!

Answer:

Hello Jennifer,

Thanks for posting in the Google Photos Help Forum.

It does take approximately 24-48 hours for the photos and videos to sync across all devices. Please ensure to have 'Backup & sync' enabled on the Google Photos settings while you're backing up your photos and videos. It's possible that Google Photos is merely scanning your library again, the scan will take some time, but it shouldn't re-upload the photos entirely as duplicates. The app may look like it's doing this but it's actually doing a re-scan of the photos.

I'd recommend wait for at least 24-48 hours.

Keep me posted.

Regards,
Amanda


Answer:

So far, it has made duplicates of every single photo as it is scanning. I'm nervous to let this continue as it has already duplicated 2,000 photos and I have 60,000 in my library. Why is it doing this! Google photos is the only way I save my photos and I've spent years organizing them. All my hard work is going down the drain and it looks like I may not ever be able to easily upload photos to google like I have been given this new issue. I use it on my phone, iPad, my husbands phone, and computer. I really don't want to have to manually go through all 60k photos and remove every duplicate. Doesn't google have a solution? I've seen other posts about this same issue - and yes duplicates were made and not just scanning.

Answer:

Hi Jennifer,

Thanks for writing back.

Google Photos has identical duplicate detection, where if you have uploaded photos to Google Photos already, it will not re-upload the same photo (each photo file has a unique "Hash" that allows us to determine this).

Hence, Google Photos avoids uploading duplicates, when different upload methods or devices are used, as long as the photos aren't edited. There is no easy way to remove duplicates, but some of the following may help:
 
  1. You can delete duplicates manually, for example in https://photos.google.com/ where they should be next to each other.
  2. The problem is however which one to delete:
    • one photo may be edited, the other not,
    • one photo may be in an album, the other not.
  3. When the upload dates are different (for example when you uploaded long ago via Picasa, and now again using the Desktop uploader). It may be easier to delete the duplicates in https://photos.google.com/search/_tra_ where they are sorted by upload date.
  4. There are more ways to get a useful search result, for example the device from which they are uploaded.
  5. See https://sites.google.com/site/picasaresources/Home/Picasa-FAQ/google-photos-1/how-to/how-to-search-for-photos
  6. Since very recently it is possible to delete photos directly from an album. Go to "More options" (3-dots icon), and use "Move to trash"
  7. When you uploaded in the free "High Quality" and have your photos in albums, it may be wiser to simply ignore the duplicates in the library.

Unfortunately, a feature to sort and delete duplicates of photos with Google Photos that are already backed up doesn't exist. You may have to manually select the duplicates and delete them.

Meanwhile, also try uninstalling and reinstalling the Google Photos app on your iOS device to check if it resolves the issue.

Let me know how it goes.

Best,
Amanda


Answer:

I just posted a new thread because I didn't see this reply until just now. I did find a thread that said it will not detect duplicates if photos were previously uploaded via Picasa Web Albums, which all of my thousands of old photos were. There is nothing that I have changed or edited with these photos since I originally uploaded with Picasa and/or Google Photos. It has already duplicated over 10,000 photos now. Is there a way to reinstall the Google Photos app as you suggested? I would love to return to the old one and not Backup and Sync as the old one did not have this problem.

Answer:

Stupid Google Backup and Sync!!!!  It just spent 2 days re-uploading over 80,000 of my photos!!!!!  How can any software be so dumb as to do something like that?  Google, you are better than this.

Answer:

 
Copied from my reply here -
Big thanks @Boiling Coffee for this fix !!!

If you open Google Drive from Backup n' Sync (B&S) - check inside "My Drive" & look for the folder named "Google Photos". This is the folder previously used by good ol'e Photos Backup (may he rest in peace) :'( 
Delete "Google Photos" folder ...then go to the Drive bin, and make sure you delete it from there too. (....and no ....this does not delete your collection of pictures in Google Photos !!!).
Also ...for good measure ....change the setting from sync "Only Photos and Videos" TO ...."All files and folders" 
B&S gets stuck in a stupid never ending loop of time wasting, bandwidth chomping, processor hogging, because it's trying to sync not only the folder you've just told it to backup (where your pics reside on the PC / laptop) but also the "OLD" "Google Photos" folder in My Drive. Realizing time after time after time ...etc ....that it can't have the same versions of the photos / videos synced on G-Photos.... so goes back & tries again, and again, and again (every reboot) ...just in case Mr Google has changed the rules while you'd put your computer to bye-byes ....which he hasn't !!! STUPID thing!
After I restarted my laptop, having deleted the offending folder (and checking Google Photos in a sweaty fear that I'd deleted forever, my beloved 30,000+ photos & videos I'd spent many an hour editing & saving.....but were still there ...fully intact and edited) .... B&S chomped it's way through everything again .....but this time ... ONLY ONCE !!!! HOO-FLIPPING-RAAAAHHHH.
Now ....it spends about 20 to 30 seconds on reboot, making sure it's done it's job of backing up ...maybe letting you know of a couple it can't sync (but doesn't tell you why .... tut-tut), ..then lets you and your computer get on with your day. FINALLY. .....it's tamed (pat on the li'll head to B&S).
Mr Google ......if only you'd told B&S not to bother looking at the "My Drive / Google Photos" folder in the first place, ....ever, never, and forever...then li'll B&S as well as the rest of the worlds community of photograph savers, might have been prevented from wasting a good proportion of time, energy, reboots, patience, and the excessive use of not-so-friendly naughty words!!!
Good luck.
Dave.

P.S.
Mr. Google ....please tell B&S to close his eyes to that folder in a very-soon-urgently-needed-now-please, update.
XXXX


Answer:

For how to remove duplicated photos, these two articles may help:

Answer:

Why does the app rescan my local photos every time I reboot my iMac? Yes, it _is_ detecting that it already uploaded them, so I'm not getting duplicates, but the process takes literally over a week, as I have about 500 gig of photos. Note that the sync only seems to rescan my external USB drive, not the internal boot drive. Such a dumb situation!

Not to mention how much internet bandwidth it's costing me..
Some sort of metadata on the local drive to tell sync it's already done the scan would be bloody obvious..


Answer:

Hello

I'm sharing the same experience. B&H rescans all my photos and videos on every restart of the application and every reboot of my PC. 
Now it uploads again many videos it already did in the past and exist in Google Photos. Seems odd to me existing videos on Google Photos are uploaded again. It takes a lot of time and consumes a lot of Bandwidth.
Now this upload has a major affect on my WiFi. It slows down all the network activity quite dramatically (on all devices  including basic browsing).
I reduced the BW limitation to allow more BW for other Apps. This causes B&H to restart  the sync engine...
 
Is there a way to reduce the B&H affect on my other Downloads 
  
Thanks
Yacov


Answer:



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Question: wileride1

I tried to download my photos from my phone to my Tv,can't make the connection

Hi,
- Do you have a good internet connection?
- Do you want to download the file via Wi-Fi or mobile data?
 
Regards,
 


Answer:



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Question: Please mera back data new data mere mobile ka sara data on kar dekho text data post video post every

mobile ka data on kar de back data new data post video post picture everything message sab please re…

mobile ka data on kar de back data new data post video post picture everything message sab please request on kar de mobile contact number bhi on kar de

Answer:

Hello, Rohan Khan 9795

Welcome to the Google Photos Community Support Forum & thanks for your query.

Have you purchased a new mobile handset? Or have you done a factory reset.
Regrettably, Google Photos can help in getting the photos that were backed up earlier.
Beyond that, you will have to look for recovery through the backup facility provided by the handset manufacturer, if any.


Answer:



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Question: App auto created a "cinematic creation" of a photo. When it flipped to other pics, couldn't go back.

Google Photos App (like memories), automatically created a "cinematic creation" this morning of 1 of…

Google Photos App (like memories), automatically created a "cinematic creation" this morning of 1 of my pics I took last night. I loved it! But, when it flipped through to the other "recent highlights\

Answer:

Hello Ghazala,
 
There is only one Recent highlights memory carousel, the creation should still be in that one.
 
Creations cannot be seen anywhere else on the Android app, only at Unsaved Creations - Tap here
 
Apologies if you are having problems with this redesign, if you have any thoughts about these changes please reach out to Google using the feedback option--> Leave Feedback (click here to see full article) 
I can assure you this feedback goes directly to the Google Photos team and is used in management reports to drive the roadmap for changes.
 
Regards,
 
Peter


Answer:



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