Saturday, April 30, 2022

I want to recover my files and photos

Question: I want to recover my files and photos

I want to recover my files and photos

Hello there,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


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Question: How do you slow down the slide progression in a slideshow? It's changing photos every 1/2 second.

How do you slow down the slide progression in a slideshow? It's changing photos every 1/2 second.

Hi, kdogchill@gmail.com
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
Regrettably, there is no option to change the slideshow speed.
I suggest you compose a movie. You can control the duration of each frame's visibility in thta.


Answer:



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Question: Delete photo recover

Photo found

Hello there,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



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Question: I paid for 200 GB and on google photos it shows only 100 GB

I bought the 200 GB a few days ago because I ran out of storage. I used up all of the 100 GB so I up…

I bought the 200 GB a few days ago because I ran out of storage. I used up all of the 100 GB so I upgraded to 200. I was already charged the money for the storage but it is not on my account. What do I do? I have an iPhone. I spoke on the phone with support and they weren't able to help me at the moment, they said they're sending an email and I will hear back in 48 hrs..

Answer:

Hi pleasehelp,
 
>>> I paid for 200 GB and on google photos it shows only 100 GB
 
Sorry you are having issues.
 
This is the Google Photos Community Support Forum.  We are user volunteers without access to your account or other data.
 
This is probably the best place to get help for your issue: https://support.google.com/pay/gethelp
If that doesn't work, maybe: https://support.google.com/googleone/
 
If you have more than one Google Account, you might check the other ones (in case the additional storage was added there).  This information might speed up getting things straightened out.
 
Good luck,  Dougsap (volunteer Google Photos user)


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Question: Organizing albums

The constantly auto organizes even though i have it on custom

Custom sorting does not seem to be stable. As soon as you add items to the album things may get scrambled. I therefore prefer to Edit Date & time to get and keep things in the correct order in albums whete photos have to be added later. The edited date/time is only used in Google Photos, the DateTimeOriginal in the metadata is not modified. 


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Question: How do I find out where a picture was taken

Don't have the location on a photo I took

"Don't have the location on a photo I took"
  • The location does normally appear when it is added by the camera. Check the camera settings. 
  • When there is no location Google may (or may not) estimate one. 
  • You can select one or more photos, tap the 3-dots > Edit location. This is only possible for photos that are backed up to Google Photos. You also cannot add every address, only what Google does suggest, for example names of cities, buildings, shops, hotels, restaurants, tourist attractions etc


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Question: How do I stop Google Photos from giving me "memory reels" about a recently deceased pet?

Title.

See in the settings: 
Memories
  • Manage what you see in your memories.
    • Hide people and pets
      You won’t see hidden faces in memories, creations and your search page
The pet will also no longer appear in the "People and pets" tab, but you can create an album instead. 


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Question: I have deleted my photo and videos from google photos and i wants to recover it

I wants to recover my deleted photos and videos from google photos



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Question: Spam photos appear in the image gallery

So I practically found myself in the photo gallery that I have never taken or taken. I tried to solv…

So I practically found myself in the photo gallery that I have never taken or taken.  I tried to solve with the antivirus but nothing to do.  I wish I could fix this and remove this spam from the image gallery.  Surely it was unsafe websites that infected the image gallery.

Answer:



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Question: How do I see somthing in my Gmail Trash?



When I click the main menu (3 lines), there is an item called "Bin" containing deleted mails. You can select and move back to the inbox or where you want it. 
By the way: this forum is about Google Photos. If you have more questions please contact the Gmail Help Forum https://productforums.google.com/forum/#!forum/gmail


Answer:

When I click the main menu (3 lines), there is an item called "Bin" containing deleted mails. You can select and move back to the inbox or where you want it. 
By the way: this forum is about Google Photos. If you have more questions please contact the Gmail Help Forum https://productforums.google.com/forum/#!forum/gmail


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Question: How do you find lost photos of from different devices that you no longer have or don't know the emai

Everything that I could do follow all directions an I got no results



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Question: How do I get Ipad Messenger App to access Google photos when I press picture icon

iPad messenger picture icon access google photos

Hello Graham,

Welcome to the Google Play Help Forum.

As you have to download the iPad Messenger app on iOS via App Store, unfortunately, we might be of a little help. I'd suggest you contact the Apple Support team for better help.

Let me know if you have any other questions.

Best,
Sonya


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Question: How to retrieve a 60 days permanently deleted photos from Google photos

Hi Google. I want to know how to retrieve a permanently deleted photos from my Google photos



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Question: I bought Google photo albums and they were send to wrong address

I bought 3 albums and they were send to wrong address I'm just worries they are in wrong hands they …

I bought 3 albums and they were send to wrong address I'm just worries they are in wrong hands they send them 1339 e 4th st National City my new address is 
1350 6th ave suite #150 San diego ca 92101

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Question: I have to Gmail accounts one for work one personal , How to i stop my personal google photo account

How do i stop my personal google acxount photos and videos etc to stop being tranfer into my other g…

How do i stop my personal google acxount photos and videos etc to stop being tranfer into my other google photo account. I have them both login on my phone.
I just want my pic and videos to stay where they are meant to. Please help. Thanku

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Question: How to fix a problem while editing photos

Anytime i want to edit a picture it just goes blank Tried updating the app



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Question: How do I stop uploaded photos on PC appearing on my iPhone?

I am currently transferring 10+years of photos in Windows photo gallery to Google photos BUT they ar…

I am currently transferring 10+years of photos in Windows photo gallery to Google photos BUT they are appearing on my iPhone .How can I stop this ? Please advise ( simply ) on the best way to do this task .

Answer:

Hi Gail and Peter,

Welcome to the Google Photos Product Help Forum!

There really is not a practical way to not show photos in the same account. In General, this is not an issue on modern iPhones.  The cached images are small, and it you are changing the dates to in the past as you load them they probably won't even be cached if you don't scroll back to that time period.

For example, I have approximately 920 photos in my iPhone's Camera Roll and more than 66,000 in Google Photos (all of them cached on my iPhone), my Google Photos storage is 371MB, my ~Apple/iOS~ Photos storage is 3.74GB (or approximately 10 times greater for 1/70th the number of images).

I would be happy to field any follow-up questions, but am in the UTC-7 time zone and going to bed soon.

Best regards, Dougsap (volunteer Google Photos user)


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Question: Downloading back to my device

My video got backed up to Google One. When u try to download it back to my device it tells me it can…



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Question: How to recover

How to recover

Hello Subhajit Mandal 9248 ,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


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Question: How can I recover my all photos and videos

I had lost my all photos and videos by mistake😭. My child had factory reset by mistake. Please help …

I had lost my all photos and videos by mistake😭. 
My child had factory reset by mistake. 
Please help please give me photo and video
Please🙏



Answer:

Hello there,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


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Question: What exactly does free up space mean? What pictures are being removed from phone?

Haven't tried yet.

Hi, Juan C. Lebron
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
The free up option removes the originals of pics from the phone for which there is a corresponding backed-up picture on the cloud.
That creates space on the phone to capture new photos.
 


Answer:

Hi,  Juan C. Lebron
 
Thanks for your reply
 
You may find a cloud symbol with a slash on some of the folders in the library view.
That means you haven't included those folders in the backup.
Everything in those will remain in the phone memory. The app will remove everything from the rest.
 
Nevertheless, if none of the folders has that cloud symbol, that means everything will vanish.


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Question: How to recover my photo

How to recover

Hello Subhajit Mandal 9248,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



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Question: How to recover my photo

How to recover my photo

Hello Subhajit Mandal 9248,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



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Question: How to recover deleted photos

How to recover deleted photos i want my file this is very important for my life

Hello Inder Kahlon,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



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Question: My photo book is 120 pages, do they print front and back? Is that is too much for a book?

I can't seem to find anyone to ask. I selected the hardcover larger book

Hello Erin,
 
 
Regards,
Peter


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Question: some photos of labeled people are gone and I did not delete themselves



Hi Emmanuel casper,

Maybe faces were hided by using "Show/Hide faces" feature.

To unhide the faces:
  • Select the Albums section.
  • Near the top of the page, click on the People section.
  • Now click on the More icon  at top right-hand corner of Google Photos app.
  • On the displayed menu click on Hide & show faces. 
  • Select the face groups you wish to unhide. Face groups displayed in full colour will be displayed when you exit edit mode. Face groups displayed with an overlay dulling their colour, and an eye with a line through it, will not be displayed when you exit edit mode.
  • Click Done at the top right-hand corner of Google Photos.


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Question: How to recover my delete photos

I lost my photos. I want my all delete photos



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Question: How to recover deleted photos?

I have deleted all the photos and now I want to recover them but as I deleted them permanently I can…

I have deleted all the photos and now I want to recover them but as I deleted them permanently I can't recover them from bin so please help me recover those photos. 

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Question: Couldn't upload my photo in wallpaper?

My Google photos couldn't upload photos in wallpaper. It shows me to error. I'm already updated my G…



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Question: Photo's is not coming

2022 photo's is not coming please see them



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Question: The app is not getting updated

The app is not getting updated If i uninstall and install app, will I lose anything?

Hi, shalini kumari 8744
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
You will not be losing anything by uninstalling the app.


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Question: Never received photo order placed in December

Never received my order



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Question: Delete Photos from Google photos, But they delete from phone also

When I Delete photos from google photos it also delete from my phone. But Some days ago when I delet…

When I Delete photos from google photos it also delete from my phone. But Some days ago when I delete photos from Google photos it can't delete fron my phone. I want that setting back. Please help

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Question: How can i find all the pics of credit cards i have ever had in my phone at once

Find any and all pictures of my credit cards at one time

Hi Brandi Evans
Google Photos does not recognize credit card photos. It recognizes the name of the files, but not the images. Even Google Assistant is not able to find such photos for you so far. (also I can remind you that it is not safe to store such data in the phone's gallery or even in Google Photos, if there is no reliable password for locking the screen)


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Question: How recover deleted videos & photos

I want deleted photos & videos



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Question: My last order was not printed correctly at all, going in the garbage!

Not printed like you displayed, you scammed me!



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Question: How to seperate photo into different albums when logged into a new device

How to seperate photo into different albums when logged into a new device. Google photos shows all t…

How to seperate photo into different albums when logged into a new device.
Google photos shows all the pictured merged into one folder 

Answer:

Google photos shows all the pictured merged in the Photos tab. 
  • You can select photos in that Photos tab, or in "Recently added", tap +, then
    • "Album" to add to a new album
    • or select an existing album
       
  • You can also select photos in the folders shown in the Google Photos app  under Library > Photos on device and use the process described above. That will add photos to an album but not upload them again when they were already uploaded. 


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Question: How to recover my permanently deleted photos

How to do recover my photos This photos is very important Please bact to me my delete photos this ph…



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Question: Help I lost the sound on several videos after I had watched them more than once?

Lost to sound on several vids.



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Question: Support settings

The phone is not support setting to creat a wall paper video



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at No comments:

How to recover photo

Question: How to recover photo

How to recover photo



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Question: How to recover my photo

How to recovery my photo



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Question: group facings are not showing in my mobile app

my group facing photos disappeared from my google photos app when I go to settings and try to move t…

my group facing photos disappeared from my google photos app when I go to settings and try to move the toggle to turn that feature on it will not save

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Question: How to recover

How to recover the deleted photos

Hi, 
thanks for posting to the Photos Community. Here are some help article tips:
 
Restore recently deleted or archived items
If you're missing photos or videos, check your trash or archive.
 
Check your trash
If your missing item is in your trash, you may be able to restore it. Learn how to check your trash and restore recently deleted photos or videos.
If your missing item is not in your trash, it may be permanently deleted.
 
Learn when items are permanently deleted
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app without backing it up first.
Check your archive
If your missing item is archived, you can unarchive it so it shows in your Google Photos library.
 
Still missing photos or videos?
Attempt data recovery
If the deleted images were on your phone's local storage, you can try a data recovery application. I don't have a recommendation. Typically, you download the data recovery application to a computer, attach your phone to the computer via USB cable, and then run the recovery attempt on the phone's local storage. (Not on Google's servers.)
 
Best wishes
 
Joe



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Question: How to recover my photos

My photos is deleted for 2 months ago I want to recover my photos

Hi, 
thanks for posting to the Photos Community. Here are some help article tips:
 
Restore recently deleted or archived items
If you're missing photos or videos, check your trash or archive.
 
Check your trash
If your missing item is in your trash, you may be able to restore it. Learn how to check your trash and restore recently deleted photos or videos.
If your missing item is not in your trash, it may be permanently deleted.
 
Learn when items are permanently deleted
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app without backing it up first.
Check your archive
If your missing item is archived, you can unarchive it so it shows in your Google Photos library.
 
Still missing photos or videos?
Attempt data recovery
If the deleted images were on your phone's local storage, you can try a data recovery application. I don't have a recommendation. Typically, you download the data recovery application to a computer, attach your phone to the computer via USB cable, and then run the recovery attempt on the phone's local storage. (Not on Google's servers.)
 
Best wishes
 
Joe



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Question: How do i get my google photos and videos back that were linked in a phone that got stolen and no acc

My phone had gotten stolen a few years ago and i tried then to recovery my gmail account and now and…

My phone had gotten stolen a few years ago and i tried then to recovery my gmail account and now and then til now but google cant seem to verify so how can i get my photos and videos back, thats all i want from that email account. 

Answer:



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Question: What to recover deleted photos

Ye photos mare leye bhaut important hai

Hi, 
thanks for posting to the Photos Community. Here are some help article tips:
 
Restore recently deleted or archived items
If you're missing photos or videos, check your trash or archive.
 
Check your trash
If your missing item is in your trash, you may be able to restore it. Learn how to check your trash and restore recently deleted photos or videos.
If your missing item is not in your trash, it may be permanently deleted.
 
Learn when items are permanently deleted
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app without backing it up first.
Check your archive
If your missing item is archived, you can unarchive it so it shows in your Google Photos library.
 
Still missing photos or videos?
Attempt data recovery
If the deleted images were on your phone's local storage, you can try a data recovery application. I don't have a recommendation. Typically, you download the data recovery application to a computer, attach your phone to the computer via USB cable, and then run the recovery attempt on the phone's local storage. (Not on Google's servers.)
 
Best wishes
 
Joe



Answer:

Hi, 
thanks for posting to the Photos Community. Here are some help article tips:
 
Restore recently deleted or archived items
If you're missing photos or videos, check your trash or archive.
 
Check your trash
If your missing item is in your trash, you may be able to restore it. Learn how to check your trash and restore recently deleted photos or videos.
If your missing item is not in your trash, it may be permanently deleted.
 
Learn when items are permanently deleted
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app without backing it up first.
Check your archive
If your missing item is archived, you can unarchive it so it shows in your Google Photos library.
 
Still missing photos or videos?
Attempt data recovery
If the deleted images were on your phone's local storage, you can try a data recovery application. I don't have a recommendation. Typically, you download the data recovery application to a computer, attach your phone to the computer via USB cable, and then run the recovery attempt on the phone's local storage. (Not on Google's servers.)
 
Best wishes
 
Joe



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Question: Wrong address on the book I ordered

I just ordered a book and it has our old address I need to change it. How do I do that



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Question: How to recover deleted photos ?

How to recover deleted photos

Hi, 
thanks for posting to the Photos Community. Here are some help article tips:
 
Restore recently deleted or archived items
If you're missing photos or videos, check your trash or archive.
 
Check your trash
If your missing item is in your trash, you may be able to restore it. Learn how to check your trash and restore recently deleted photos or videos.
If your missing item is not in your trash, it may be permanently deleted.
 
Learn when items are permanently deleted
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app without backing it up first.
Check your archive
If your missing item is archived, you can unarchive it so it shows in your Google Photos library.
 
Still missing photos or videos?
Attempt data recovery
If the deleted images were on your phone's local storage, you can try a data recovery application. I don't have a recommendation. Typically, you download the data recovery application to a computer, attach your phone to the computer via USB cable, and then run the recovery attempt on the phone's local storage. (Not on Google's servers.)
 
Best wishes
 
Joe



Answer:



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Question: Why I lost my photos and videos?

2022 I lost my all photos and videos. It's really important. I want back my photos and videos.

Hi Sumya,
 
thanks for posting to the Photos Community. Here are some help article tips:
 
Make sure you are logged in to the same Google account that you used for backing up your photos.  If you have more than one Google account, one for personal and one for work, for example, then go to a computer and log in seperately to each Google Account and check the Photos app there to see if they were backed up to another account.
 
Restore recently deleted or archived items
If you’re missing photos or videos, check your trash or archive.
 
Check your trash
If your missing item is in your trash, you may be able to restore it. Learn how to check your trash and restore recently deleted photos or videos.
If your missing item is not in your trash, it may be permanently deleted.
 
Learn when items are permanently deleted
If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device’s Gallery app without backing it up first.
Check your archive
If your missing item is archived, you can unarchive it so it shows in your Google Photos library.
 
Still missing photos or videos?
Attempt data recovery
If the deleted images were on your phone's local storage, you can try a data recovery application. I don't have a recommendation. Typically, you download the data recovery application to a computer, attach your phone to the computer via USB cable, and then run the recovery attempt on the phone's local storage. (Not on Google's servers.)
 
Best wishes
 
Joe


Answer:



====================End Question=====================


Question: How to recover deleted photo

Hello I want to restore my deleted photo

Hi, 
thanks for posting to the Photos Community. Here are some help article tips:
 
Restore recently deleted or archived items
If you're missing photos or videos, check your trash or archive.
 
Check your trash
If your missing item is in your trash, you may be able to restore it. Learn how to check your trash and restore recently deleted photos or videos.
If your missing item is not in your trash, it may be permanently deleted.
 
Learn when items are permanently deleted
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app without backing it up first.
Check your archive
If your missing item is archived, you can unarchive it so it shows in your Google Photos library.
 
Still missing photos or videos?
Attempt data recovery
If the deleted images were on your phone's local storage, you can try a data recovery application. I don't have a recommendation. Typically, you download the data recovery application to a computer, attach your phone to the computer via USB cable, and then run the recovery attempt on the phone's local storage. (Not on Google's servers.)
 
Best wishes
 
Joe



Answer:



====================End Question=====================


Question: Clear clutter from

Need to decanter my photos on Google photos and my gallery

Hello Mark,
 
The delete options on Android are as follows
  1. Free up space checks that a photo is backed up then deletes it from the local storage
  2. Delete in the Google Photos app using the trash
    • Deletes both the device copy and the backed up web copy
    • If internet access is available the photo is put in the web trash and is permanently deleted after 60 days
    • If Internet access is not available the photo is put in the app trash and is permanently deleted after 30 days or when the app data is deleted
  3. Delete in the app using the 3 dot option to Delete from the device, either singly or by selecting a batch
    • The photos remain backed up and can be seen both in the app and on the web
  4. Delete using a Gallery app (Gallery Go etc)
    • The photos remain backed up and can be seen both in the app and on the web
Regards,
Peter


Answer:



====================End Question=====================


Question: My photos all ready delete please help me recover to all mobile photos

My photo is not show please help me



====================End Question=====================


Question: How do I cancel google photos

I need to cancel google photos

Hi, denise camps
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
To entirely delete the photos stored on the cloud, please follow these steps on your Android phone.
  • First, turn off backup & sync.
  • Next, uninstall or disable the Google Photos app on your phone.
  • Next, open the link https://photos.google.com through any browser on your phone. Log into your Google account if the browser asks you to do so.
  • After that, go on deleting the pics one by one. You can speed up this step if you do so through a desktop PC. There, you can select multiple pics through the Shift + Mouse key.
  • Once you have deleted all the pics, empty the trash bin also.
However, if the collection is sizable, you may not see the intermediate stop of storing the pics in the Trash.
Once done, please block the webpage https://photos.google.com within all browsers available on your phone & desktop PC so that you do not visit that site again accidentally.


Answer:



====================End Question=====================


Question: Deleted Large number of pictures and videos but not getting Storage free??

Deleted Large number of pictures and videos but not getting Storage free??

Hello User 7114900898786215295,
 
Storage will only decrease if Original size photos, Storage Saver photos, or unsupported videos are deleted.
 
It may be possible to Recover storage at https://photos.google.com/settings  which compresses and replaces Original size with Storage Saver size. 
 
Head over to https://photos.google.com/quotamanagement  This should give a clue on where the storage is being used. Large photos and videos >5MB are listed and can be reviewed by tapping on the thumbnail to open then select the (i)nfo icon to see more detail about the files.
 
If you delete 1000s of High Quality photos uploaded prior to June 2021 then no storage will be recovered because they do not use any storage.
 
All photos added after June 1st 2021 can be found at https://photos.google.com/search/_tra_ and all use storage unless added as part of Partner sharing. 
 
Regards,
Peter


Answer:



====================End Question=====================


Question: Recovery of my locked folder photos

By mistake I have deleted my locked folder photos can I please get it back?



====================End Question=====================


Question: I have to redownload videos one at a time,why

Have to redownload all my videos and pics every 3 to 4 days or the videos won't play



====================End Question=====================


Question: How to see the deleted pictures when already back up

I have backup the pictures and when i have clean the storage it showed your pictures are back up and…

I have backup the pictures and when i have clean the storage it showed your pictures are back up and you can find them in your Google account but when I went to the folder i can't find them 

Answer:



====================End Question=====================


Question: How to recovery delete photos

How to recovery delete photos

Hello there,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



====================End Question=====================


Question: What would have caused my video to just play audio with no pic

My video from years ago will only play audio now



====================End Question=====================


Question: How can i recover my video file; which in delet so many day ago?

By mistake delet some video from my google photo i want to recover this video.



====================End Question=====================


Question: Not working!!!

A tÃĄrhelyem mÊg mindig 98%-ban megtelt, amikor most tÃļrÃļltem sok fotÃŗmat????



====================End Question=====================


Question: My recover delete photos

ā¤šॅā¤˛ो plz help me my recover photos and videos plz important photos plz plz plz

Hello there,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



====================End Question=====================


Question: Adding photo to a specific person photo and pets

I would just like to add a picture of this person to thier personal album the app made but found no …

I would just like to add a picture of this person to thier personal album the app made but found no way to. Their face isn't really shown so I would like to know is their and alternate way to so so

Answer:



====================End Question=====================


Question: How to recover my deleted photos?

Some of the photos, i missed and i can't seen, i didn't find anywhere, may be it has been deleted by…

Some of the photos,  i missed and i can't seen,  i didn't find anywhere,  may be it has been deleted by someone or what happened i can't understand why m not able to see that photos and i want to recover that photos.  Can you help me please by giving me that pic.. Its a humble request 

Answer:

Hello there,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



====================End Question=====================


Question: My photos deleted recover photo very important

My My recover photo important plzz help me



====================End Question=====================


Question: Phantom photo captions

Photo albums I've created are now displaying the captions in white at the bottom of the photo instea…

Photo albums I've created are now displaying the captions in white at the bottom of the photo instead of black type in a white box to the right of the photo, which is more difficult to read…and they disappear entirely after two or three photos are viewed. How do I get the captions to display correctly?

Answer:

You can still view the descriptions on photos.google.com in the infopanel at right like shown below: 



You can hold that panel open while going forward, but I find that quite disturbing because of all other technical info visible. 
When you close the panel, the text is visible in white left down and will stay visible if you use the right arrow-key instead of the mouse for going forward. At least in my Chromebrowser :-)

You may find that disturbing too, but then you should suggest a better solutiion via the feedback option in the main menu under the 3 small lines on photos.google.com

No Google here - just experienced volunteers.


Answer:



====================End Question=====================


Question: Recovery of permanent delete data

Recovery



====================End Question=====================


Question: Is this booklet on high gloss paper?

Quality of the paper....I do most want matte paper.



====================End Question=====================


Question: How do i get a more clear picture on my photos





====================End Question=====================


Question: Can't download .cr3 photos shared with me in raw format

My friend uploaded pics in .CR3 (Canon Raw format) format in photos and shared it with me. But I'm n…

My friend uploaded pics in .CR3 (Canon Raw format) format in photos and shared it with me. But I'm not able to download those in the RAW format. I can only download a highly reduced size pic from google photos. All settings are for original and shared with all possible access. Please resolve this issue. 

Answer:



====================End Question=====================


Question: Recover photos

I want to recover permanently deleted photos

Hello there,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



====================End Question=====================


Question: Recover photos

I want to recover permanently deleted photos,i deleted by mistakely.so, i want to recover all my del…

Hello there,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



====================End Question=====================


Question: Remove faces without results

Under search by people, how to remove face of people without any photos tagged to them?

When you open the page with all faces ("View all") you can tap the 3-dots > "Show & hide faces". 
Tap on a face to toggle between hide and show. 


Answer:



====================End Question=====================


Question: Safelink enrollment number

I don't know how to send a photo of myself or my social security card to verify its me trying to get…



====================End Question=====================


Question: Finding photos after rebooting phone

I lost all my photos after rebooting my phone



====================End Question=====================


Question: Is there a way to use a different PIN for my locked photos folder than my screen lock PIN?

I let people use my phone sometime and they know my screen lock PIN but I don't want them to get int…

I let people use my phone sometime and they know my screen lock PIN but I don't want them to get into my photos locked folder. Can I use a different PIN or lock method?



Answer:

Hi, J Bone
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
Regrettably, the app doesn't provide an option to set another pin for the locked folder.
 
Nevertheless, you can suggest the desired feature through the help & feedback route.
Here is a link explaining how to do so.
 


Answer:



====================End Question=====================


Question: How to recover deleted photos and videos

Recover my old deleted data

Hello there,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



====================End Question=====================


Question: Archived back and forth, now video won't play? 71x?

How do I get video to play when it says Video won't play?



====================End Question=====================


Question: Changing the photo in the face matching

I have suddenly become unable to change out the photo on many of my facematch folders. Some of them …

I have suddenly become unable to change out the photo on many of my facematch folders. Some of them are actually of the wrong person. Some are just my preferences. Some of them changed overnight from what I had chosen yesterday. Please advise. 

Answer:

Do you mean that you cannot change the "feature photo" as follows:
  1. Go to the people album of a given person
  2. Open the photo you want as "Feature photo"
  3. Tap 3-dots > Use as feature photo
What you describe ("changed overnight from what I had chosen yesterday") is strange and difficult to advise on. You can clear the cache.
We are volunteers trying to help but when things do not behave as intended we are helpless too ... 


Answer:



====================End Question=====================


at No comments:

Wrong Person ID in photo

Question: Wrong Person ID in photo

The facial recognition is identifying one of my kids wrong, keeps saying my daughter is her brother,…

The facial recognition is identifying one of my kids wrong, keeps saying my daughter is her brother, they aren't twins and there's an age difference. I've tried to manually correct this multiple times and it keeps identifying the faces incorrectly

Answer:



====================End Question=====================


Question: I empty trash bin on my google photos

Hello everyone, I'm the owner of deleted files, I deleted them accidentally from the trash bin in go…

Hello everyone,  I'm the owner of deleted files, I deleted them accidentally from the trash bin in google photos, approximately two weeks ago, i mean it was the last time when I pressed the button, clean trash bin. I moved that photo accidentally to trash bin around one month ago, and the photo have been uploaded to google photos in the end of december. The photo was done from my phone, i took picture of laptop screen there was written 12 random words. So there must be the photo of 12 random words, is there any chance to get back that photo ? plzzzzzzz

Answer:



====================End Question=====================


Question: I need to recovery my daleted photos

Recovery photo's

Hello Divya. Deepu23456,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



====================End Question=====================


Question: Why the video quality went do4

My video quality was not clear in the Google photos but before it was clear



====================End Question=====================


Question: All my photos and videos have been deleted. Please recover those

My storage was full .. so I accidentally deleted For the space.



====================End Question=====================


Question: How to recover permanently deleted my photos and videos?

I want recover my photos and videos please 🙏 help me, all photos are very important



====================End Question=====================


Question: Will uploading pictures to Google Photos with school account violate my privacy?

This account prompts storage space to be supervised by your administrator. And who can see my photo？

Hi, G Admin 8480
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
To protect your content in Google Photos, you will have to follow these steps.
  • Set up two-step authentication for your Google account.
  • Change the password to a complex combination of letters, numerals & special characters. No one should be able to guess the password.
  • Never share your password with anyone.
  • Use screen pinning when you hand over your phone to someone for making a call etc.
  • Log off from browsing sessions from desktop PCs.
  • Check the devices you continue to remain logged in through the link https://myaccount.google.com/device-activity. Remove any unknown device.
  • Do not share your photos & videos with anyone when you are suspicious about falling into the wrong hands.
  • Remove any partner sharing for the same reason.
  • Refrain from sharing your photos & videos on any social media.
Once you ensure every step as above, there wouldn't be any possibility of anyone else viewing your photos & videos.


Answer:



====================End Question=====================


Question: Please recover my deleted photos

I mistakenly deleted my photos

Hello Deoki Rai,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



====================End Question=====================


Question: The photo captions are not showing in albums I've created. How do I get them to display?

The first photo in an album displays the caption, but all captions after that are no longer visible.

Hi Gary,
 
what do you mean by captions? Google Photos doesn't support captions intended as descriptive text just below or next to a specific photo.


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

I suspect that Gary means the "Description" you can add in the info field. That field also displays "Captions" added before uploading, or in the past in Picasa Web Albums. 

You can always see them in the info field but also in the web app (on a computer) in the left lower corner when the info panel is closed. They do however NOT appear in a slideshow. 

In the mobile app (on Android) I only see them when the info panel is open.


Answer:

Thanks, janvb. So how do I re-open the info field (that I somehow inadvertently closed) so the text displays on  the right-hand side of the photo as black type in a white box?

Answer:

Already explained here https://support.google.com/photos/thread/15319538?msgid=15329432

Answer:

I suspect that Gary means the "Description" you can add in the info field. That field also displays "Captions" added before uploading, or in the past in Picasa Web Albums. 

You can always see them in the info field but also in the web app (on a computer) in the left lower corner when the info panel is closed. They do however NOT appear in a slideshow. 

In the mobile app (on Android) I only see them when the info panel is open.


Answer:



====================End Question=====================


Question: How to recover deleted photo

My important photo delete form lock folder please recover my important photo

Hello Rakesh Kumar 1746CAPTCHA,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



====================End Question=====================


Question: How to recover

My important photo and file recovery please

Hello Sonu Soni 5288,
Welcome to the Google photos community

To restore your photos and videos I suggest you to follow the below steps:

If you deleted an item and want it back, check your trash to see if it's there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone's gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.

Hope This helps,
Thank you,
Have a good day.


Answer:



====================End Question=====================


Question: Auto Awesome being generated from older videos all of the sudden

In my "for you" section (https://photos.google.com/foryou) I usually see new creations from Google P…

In my "for you" section (https://photos.google.com/foryou) I usually see new creations from Google Photos.  As of this morning I'm seeing a LOT of "auto awesome" creations.   When I click on them they are just clips of older videos.  They are not the expected moving stills that are normal auto-awesome photos.  Hopefully an easily fixable glitch.

Answer:



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Question: Lost some of my personal photos and video

Hello Greetings. I have change my phone and without take any backup transfer the deta into new phote…

Hello 
Greetings. I have change my phone and without take any backup transfer the deta into new phote but after some time I realised that some of my photos and videos are missing.
Can you please help me to send these photo and video . It's almost more then 5-6year back deta.



Answer:



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Question: Update album photos

How will the photos will be added to the album shared to other



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Question: Recover photo

Hlo I want re cover photo



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Question: Google photos turned part of a picture black and white. The remainder is in color. How to control

I had an image of myself and my dog. Google Photos somehow turned my dog black-and-white while the i…

I had an image of myself and my dog.  Google Photos somehow turned my dog black-and-white while the image of me remained in color.  Very mysterious!  How did this happen???

Answer:



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Question: Wow to recover deleted photos and videos

Hello Please help recover my deleted photos and videos



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Question: How do back up delete phto

My photo is deleted please give me



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Question: How to download this video

Plz help me



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Question: How to recover to photos

Lock folder



====================End Question=====================


Question: please recover my photos and videos

hello sir please recover my photos and videos



====================End Question=====================


Question: How recover deleted photo

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Answer:



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Question: Photos are not showing.

Photos From 2011 to may 2019 are blank. In my old phone these photos are showing but this phone I am…



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Question: Recover photos

How to recover deleted photos



====================End Question=====================


Question: How to recover photos

I want to delete photos recover



====================End Question=====================


Question: Moving all photos

I want to move all photos off Google photos onto my SD card but can't find any way of doing so.



====================End Question=====================


Question: Want to recover deleted videos from trash

Not able to recover video deleted from trash from past two years



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Question: How to recover deleted photos

I want to permanent delete photos revover



====================End Question=====================


Question: Restore deleted photos

Hi I want to restore my deleted photos which are also deleted from trash - permanently deleted photo…



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Question: Recorded video with mute on by accident, can or will I be able to get the sound restored ?

Tried settings on phone with no joy

Hi, coolcarly 1 2 3
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
Regretfully, there is no way to get the sound when that wasn't there in the first place.


Answer:



====================End Question=====================


Question: I want to recover my deleted photos from trash are important please help me to back those photos.

Photos



====================End Question=====================


Question: Picture s disappear from Google photos they go to they go automatically to the cloud ☁️ with a slas

I have checked all settings trying to STOP this action. Pictures I want the on my phone not up in th…



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Question: How to recover delite photo

5 minut

5 minut

Answer:



====================End Question=====================


Question: How to recover deleted photos

Recover deleted photos

Hi, 
thanks for posting to the Photos Community. Here are some help article tips:
 
Restore recently deleted or archived items
If you're missing photos or videos, check your trash or archive.
 
Check your trash
If your missing item is in your trash, you may be able to restore it. Learn how to check your trash and restore recently deleted photos or videos.
If your missing item is not in your trash, it may be permanently deleted.
 
Learn when items are permanently deleted
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app without backing it up first.
Check your archive
If your missing item is archived, you can unarchive it so it shows in your Google Photos library.
 
Still missing photos or videos?
Attempt data recovery
If the deleted images were on your phone's local storage, you can try a data recovery application. I don't have a recommendation. Typically, you download the data recovery application to a computer, attach your phone to the computer via USB cable, and then run the recovery attempt on the phone's local storage. (Not on Google's servers.)
 
Best wishes
 
Joe



Answer:



====================End Question=====================


Question: How can I transfer my photos from my previous Google Photos to any other Google photos account

I want to close my one of the Google account therefore I want to shift all by backups of that accoun…

See this link.

Answer:

See this link.

Answer:



====================End Question=====================


Question: Pictures delivered to old address

My photos went to old address



====================End Question=====================


Question: Request to restore the permanently deleted photos

Hi Google iam having a request for the permanently delete photos of my previous deleted all pictures…

Hi, 
thanks for posting to the Photos Community. Here are some help article tips:
 
Restore recently deleted or archived items
If you're missing photos or videos, check your trash or archive.
 
Check your trash
If your missing item is in your trash, you may be able to restore it. Learn how to check your trash and restore recently deleted photos or videos.
If your missing item is not in your trash, it may be permanently deleted.
 
Learn when items are permanently deleted
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app without backing it up first.
Check your archive
If your missing item is archived, you can unarchive it so it shows in your Google Photos library.
 
Still missing photos or videos?
Attempt data recovery
If the deleted images were on your phone's local storage, you can try a data recovery application. I don't have a recommendation. Typically, you download the data recovery application to a computer, attach your phone to the computer via USB cable, and then run the recovery attempt on the phone's local storage. (Not on Google's servers.)
 
Best wishes
 
Joe



Answer:



====================End Question=====================


Question: How to recover my foto and video

Sr Today format my phone and parmanent my very important foto and video plz sr recover my foto and v…



====================End Question=====================


Question: How to recover permanently deleted pics n vid

Hi , I accidentally deleted some of my personal photos and videos pls help me get them



====================End Question=====================


Question: How to recover my photo and video plz

Please sr Today format my phone and parmanent my photo and video permanent delete this phone his pho…

Hi, 
thanks for posting to the Photos Community. Here are some help article tips:
 
Restore recently deleted or archived items
If you're missing photos or videos, check your trash or archive.
 
Check your trash
If your missing item is in your trash, you may be able to restore it. Learn how to check your trash and restore recently deleted photos or videos.
If your missing item is not in your trash, it may be permanently deleted.
 
Learn when items are permanently deleted
If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device's Gallery app without backing it up first.
Check your archive
If your missing item is archived, you can unarchive it so it shows in your Google Photos library.
 
Still missing photos or videos?
Attempt data recovery
If the deleted images were on your phone's local storage, you can try a data recovery application. I don't have a recommendation. Typically, you download the data recovery application to a computer, attach your phone to the computer via USB cable, and then run the recovery attempt on the phone's local storage. (Not on Google's servers.)
 
Best wishes
 
Joe



Answer:



====================End Question=====================


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