Google photo QA: Google Photos is pulling photos from folders i have not even given it permission to upload from.

Question: Google Photos is pulling photos from folders i have not even given it permission to upload from.

Google Photos is pulling photos from folders i have not even given it permission to upload from on m…

Google Photos is pulling photos from folders i have not even given it permission to upload from on my Samsung s21 ultra's gallery. I'd like it to only upload pictures from my camera folder, the app says it does this already unless i specify the other folders which isnt currently it seems to ignore the granular control. As far as i can see its pulling photos from the overall view in gallery which has every photo on my phone. I dont want my cloud storage being used for screenshots/memes/gifs etc just photos taken by my camera. Either this is some kind of bug or coding error as ive already tried to reinstall the app and clear data for it.

Answer:

Hi, Angus F 3247

Welcome to Google Photos Community Support Forum & thanks for your query.

The Google Photos app acts like a portal viewer & shows all photos & videos from the phone.

That doesn't mean photos from all folders are backed up.

You can crosscheck that by visiting the link https://photos.google.com

Answer:

I dont think you understand what i meant. The google Photos app on my phone has a backup and sync feature that I'm supposed to have granular control of what folders get synced to my cloud storage. As shown below and stated by the app only my camera folder should be backed up provided none of the other folders are enabled, and they are not.

Answer:

Yes, but you own photos have been in the Camera-folder before you have moved them into other folders (wrongly named albums in the Samsung gallery). So they stay synced with the cloud and deleting in the Photos-app also will delete them in gallery.

The next mistake also is made by Samsung by putting the screenshot folder in the DCIM-folder and Google made a follow-up mistake to include all subfolders in DCIM and naming it "Camera".

And that causes a lot of confusion and unwanted behavior.

How bigger they got how less brains they get :-)

Sorry

Answer:

No error by Google D(igital)C(amera)IM(ages)

Google recommends manufacturers put all other types in the Pictures folder or their own folders.

Answer:

Google has no DCIM - that's a main folder in Android , but Samsung (and Google) put a lot of folders in DCIM like shown below on the forumsite:

But Google makes the mistake to name DCIM "Camera" and that is not correct.

Install Google Gallery Go to see the real picturefolders (if not empty) in DCIM.

Answer:

I Agree with what you're saying @Rinus - I can see that the DCIM folder contains all of the folders that are being pulled into my cloud storage, I've also verified that the other folders outside of DCIM are not being pulled. So that at least answers my questions about why but, this unfortunately doesnt resolve the issue. If as @Philly says is (which it probably is), then you could argue that this is the other developers or manufacturers fault for putting these folders in there. However it would be a lot of effort for me to personally try and get each developer etc to change where they have these folders if they will ever change them anyway - see below for a thread I found thats 5 years old while trying to find ways of moving the folders via the apps themselves. They gave up and came up with some botched solutions to have scripts or apps move the files elsewhere (specifically for Facebook in this case), which is anything but ideal.

https://android.stackexchange.com/questions/151229/change-facebook-and-others-photo-saving-folder

Conclusion/ solution:

This can all be resolved if google were to actually code their app to actually pull photos from a specified folder not just " oh its the camera folder (DCIM) which you can't change, but you can kinda control these others, and its not our fault because we told the developers not to do this". If the User just has to choose the folder/s on setup with full control, it fixes the issue regardless of what other developers/manufacturers do.

Agree?

If so where and how can we get Google to fix this? Otherwise ill be forced to just not use it and use another platform that actually has a well thought out app - I'm using google as its all combined and for ease of use, but this is proving to be a pain as im not going to be faffing about with scripts and other apps to move files from folder to folder.

Answer:

@Angus

The general complaint merely restricts to companies who place the screenshots folder in DCIM instead of Pictures like Google seems to advise them if I believe Philly and I am not aware that you simply can ask "Samsung" not to do that anymore.

But instead you can ask Google via the feedback-option under your profile to show all (filled) folders in DCIM separately so that users can decide about syncing their scans and screenshots themselves.

Good luck

PS: the subfolders named Google Photos, Photoseditor and Restored are problematic because they are directly related to GP-functions like storing Collages.

Answer:

The PS says it all, if Google made the DCIM Sub-folders selectable they would have to redesign the app to protect app related functions. Are they going to redesign? Maybe long term if the feedback or social media creates a lot of noise. An S10 review quotes - The capture screenshots are stored within the internal memory, here's the path; Internal Memory/Pictures/Screenshots. This is the default path for the screenshots users capture. We cannot change this default path - so maybe thy are changing.

Answer:

@Philly

We are volonteers - no Google employees, so I only can speak about my own Samsung A40 and that stores my screenshots in the DCIM-folder. I am not aware of or interested in other settings.

Answer:

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Question: What if i want to change my phone amd want my photos in that phone

What if I change my phone and want all the media in that phone

Hi, Balram Meena 1494

Welcome to Google Photos Community Support Forum & thanks for your query.

You can change your phone any time.

Further, if you ensure the content from the current phone is there on the cloud, you can download that to the other phone.

Answer:

Answer:

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Question: Adjust image size

Hi,

Sorry, but if you're referring to image quality, I don't think it's possible to change that in the Google Photos app.

If you're are talking about cropping photos, that's possible in the Google Photos app as far as I know if you click the edit icon on a photo and click the crop icon

Answer:

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Question: My phone stopped casting photos to my google hub. How do i fix it?

I've gone to both phone settings and Google Hub settings and can't figure out how to fix it.

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Question: This app is useless I can't edit my photos why after updating it?

Can't edit photos why?

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Question: How to organize photos in folder according to time of takn.. In Google photos

.

Hi, Pravallika Kallur

Welcome to Google Photos Community Support Forum & thanks for your query.

Google Photos show the pics in chronological order only. There is no need to replicate that once again.

Answer:

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Question: Recovery photos

Old photos

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Question: My movies are reduced to a quarter of the screen. How do i fix that?

Everything seems successful but comes out shrunk on sceen. Hard to see on phone that size!

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Question: I'm unable to use my pictures as my wallpaper. Whenever i try to set a wallpaper , it says "Error"

I am trying to set one of my picture as the wallpaper on the phone. But whenever I try to do that it…

I am trying to set one of my picture as the wallpaper on the phone. But whenever I try to do that it says "Error: Could not load media".

I used to use my pictures as the wallpaper and it was working fine and now I have started getting this error.

Answer:

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Question: Sharing via link creates a new empty album, and nothing else

Both my wife and I have tons of albums in our Google Photos. When we want to share our travel photos…

Both my wife and I have tons of albums in our Google Photos. When we want to share our travel photos with friends and family, we normally share it via link. However, we start to see this behavior with some albums recently where sharing an album via link creates a blank album with nothing in it. For example, I list my albums. I either go to Album-1 or simply click on the 3 dots on the album cover. I click share, Create link, and Copy Link. As soon as I click on Copy link it takes me to an album page with the same album title, today's date as the album date, with no images in it. I don't know if the sharing has been like this before (i.e. creating a duplicate album with images in it), but for some albums it is simply creating a blank album with no images in them. Some other albums work fine (as I click on Copy Link it takes me to a page filled with photos I intended to share). Why some albums behave differently than others? How do we fix this?

Answer:

@ Deniz Turkmen

This seems to be a new issue affecting older albums for which a link is creating. See:

https://support.google.com/photos/thread/118829133/photos-disappear-from-albums-when-i-turn-on-link-sharing

I escalated the issue. I suggest that you subscribe to the thread: I will post there if there is an update.

Answer:

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Question: Pc transfer

Transfer photos to pc

Hi,

What is your question exactly?

I connect my camera with a USB cable to my PC if I want to transfer photos.

Answer:

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Question: Could someone please tell me who this person is???

Who is this guy???

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Question: Recover permeability deleted videos

Recover permeability deleted videos

If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.

Now- with that out of the way let's deal with IAM Sayeed's post in Google Photos.

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

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