Google photo QA: Camera shows reverse colors in photo

Question: Camera shows reverse colors in photo

Tried everything I could find, but to no avail. This phone was given to me with no instructions. It'…

Hello Michael,

Please check the Android Settings-> Accessibility:->Colour inversion or Colour correction, which could need turning off. Your device may have different choices so check if there any other options you think might affect your photos.

Regards,

Peter

Answer:

I'm confident that it would work if I had that option in my settings, but without that I'm still lost.

I believe it's just a click away if I could find it where.

Answer:

WOW! I finally found the accesability option and it fixed the problem, Thank you very much Peter.

I'll now know where to find answers for future situations with this thing.

Answer:

Hello Michael,

Regards,

Peter

Answer:

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Question: Looking for video from jule -15-21

See my missing video

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Question: Please restore the deleted photos of july 2021.i badly need it

Restore my july 2021 pics please

Hi, fazeelat naz

Welcome to Google Photos Community Support Forum & thanks for your query.

Are you not finding the deleted photos in the bin?

Or have you emptied the bin too?

Answer:

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Question: simbamarilyn

Scan barcode at store request

Hi, Deirdre Davis

Welcome to Google Photos Community Support Forum & thanks for your query.

To scan the barcode using Google Lens, please follow these steps.

Take a picture of the unknown object.
Open the pic through google photos.
Tap the lens icon at the bottom.
That will launch a web search & show all the relevant results.
If you wish to improve the accuracy of the results further, then adjust the four corners of the focus area.
That will refine the results further.

Answer:

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Question: How to Drive to gallery move

Download

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Question: How to take the sound out of this and make it to my alarm clock sound?

I have tried to make the sound from this video to my alarm clock sound. But I haven't had any luck o…

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Question: Cannot restore ohotoes. The grey ! Is there. But can't get ohotoes back.

Trying to restore all my google photos. They are there in a blank gret box but ca nnot retreive

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Question: My some photos are missing . They are not found 😔 . What will I do now?

I transfer my photos in sd card but they are not found in it .

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Question: I can't free up space. It's all backed up, just need to free space on my phone. Any solutions?

So I have a whopping 28gb that need to be removed. I have tried lots of times clicking on the "free …

So I have a whopping 28gb that need to be removed. I have tried lots of times clicking on the "free up space" like usual. (I've had this app for years) and nothing happens. Not sure what to do? I cleared cache under the app settings. I Uninstalled and reinstalled the app. Not sure what else to do

Answer:

Google did not come with a solution sofar, but there maybe a few reasons that the function does not operate as expected:

The content is not in internal memory but on sd and then you have to give permission in the app-settings that Google Photos may delete on sd also.
You have some storage manager running in your system settings.
If part of you memory is filled with yesterday shooted fat 4K movies, check if backup is ready under your profile and if these videos are processed and can be played on photos.google.com in the Chrome-app

If none are you best can install the simple Google Files app and start deleting an old part of your collection - say everything from 2020 after verifying if that content is present on photos.google.com

Sorry - no Google here, just volonteers.

PS: just carried-out a free-up without problems, but that was 2.2 GB only.

Answer:

Thank you for this. I decided to just select all and delete all the videos and photos in my camera. Then, went back and clicked on free up space. That worked. I think the gb size was just too large and caused the site to crash. Thank you for your help!

Answer:

Good to hear Kayla and thanks for replying.

But then the app should do it in several smaller steps and warn about that.

I do hope that you don't have deleted in the Google Photos app, because then you also have deleted your safety copies at Google - hopefully they still are in trash then on the Library.

Have a nice weekend (hopefully).

Answer:

Google did not come with a solution sofar, but there maybe a few reasons that the function does not operate as expected:

The content is not in internal memory but on sd and then you have to give permission in the app-settings that Google Photos may delete on sd also.
You have some storage manager running in your system settings.
If part of you memory is filled with yesterday shooted fat 4K movies, check if backup is ready under your profile and if these videos are processed and can be played on photos.google.com in the Chrome-app

Sorry - no Google here, just volonteers.

PS: just carried-out a free-up without problems, but that was 2.2 GB only.

Answer:

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Question: How do i find hidden faces

Want hidden faces back

Hi, Ruqayah Vachiat

Welcome to Google Photos Community Support Forum & thanks for your query.

To unhide a person that you hid before, please follow these steps.

Tap the search icon at the bottom .
Tap view all to see the thumbnails of all the persons in people & pets.
Tap the three dots at the top right corner
Tap on the menu "Hide & show". Please note this menu works like a toggle. If you tap once, the hidden faces become visible. If you tap a second time, then all hidden persons hide again.
Now you will see all the hidden persons with a symbol of eye & a slash across that.
Tap on the eye once. Please note, the eye icon also acts as a toggle. Tap once, the person will be unhidden. Tap a second tome & then the eye will reappear hiding the person once again.
Once the eye symbol is gone, the thumbnail of the person will become visible again.

Answer:

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Question: Recover peinently deleted photos

I want to recover my photos, which were permanently deleted from my google photos as well as from bi…

I want to recover my photos, which were permanently deleted from my google photos as well as from bin.

I want to recover them

Answer:

Hi, Madhavi

Welcome to Google Photos Community Support Forum & thanks for your query.

However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.

There is no way to get back the content through Google Photos.

Nevertheless, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;

and run a scan for anything to recover.

Answer:

I want to recovery my photos deleted from google photos.

Those photos have been backed up from my mail, and due to some issues they got permanently deleted, I want to get pics recover of google photos pics.

Given apps can recover only deleted photos which are taken in this phone, however my query is to recover photos of google photos which were backed up from my another phone(that old phone does not exist anymore now)

Answer:

Hi, Madhavi

Thanks for your reply

However, Google photos never deletes something spontaneously without any user initiated action.

Do you share your phone or the account credentials with someone?

Further, there is a common misconception about backup.

Google Photos app acts as a portal viewer.

That shows the pics from the phone + cloud.

However, that creates a wrong impression about backup. Seeing a picture through Google Photos doesn't mean that's on the cloud.

Hence, unless you check the message "Backup complete" on the backup & sync tab & also verify the content through the web link, you can't be assured of backup.

Further, we tend to keep several folders out of backup.

Some social media apps hide their downloads & all these items miss reaching the cloud.

Additionally, many users adopt a batch mode for backup to save on the internet data. However, that creates an inherent problem of incomplete backup.

Have you verified all these facts?

Answer:

Really appreciate your efforts for replying me back.

How can I check them in cloud? As I understood google photos is a layer BTW cloud and phone, so please let me know, how can I login to cloud and find my backups?

How can I check my back up folders in cloud?

Please assist me on this.

Once again, I really thankful to your team!!

Answer:

Hi, Madhavi

Thanks for your reply

To view the pics on the cloud, enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the photos become visible.

Answer:

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Question: I recovered my permanently deleted photos videos files etc

My photos have been permanently deleted from Google Photos, I can't find them in Google Photos, I ha…

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Question: How do I put my photos on my SD card or transfer

I I need to transfer my photos to my SD card I haven't tried anything yet because I don't know what …

Hi, June Cooper

Thanks for your reply

Although there are multiple ways to transfer the content from the internal memory of the phone to an SD card, doing so through Google Photos allows retaining the backup and sync aspect.

Please follow the steps below to achieve the transfer.

Open Google Photos.
Tab Library.
Tap the desired folder under Photos on the device like Camera, Screenshots etc.
Select photos by long pressing then tap others after the tick confirms the first selection
You can also long-press and stroke down while still in a pressed condition, to select a batch.
Next, tap the 3 dot menu top right.
Tap Move to folder.
Tap New SD folder, type a folder name then tap Create.

Note that if the photos are backed up to Google Photos this will not remove them from the Photos, and even if the new folder is not selected for Backup & sync any contents will still be deleted if you delete that using the Google Photos app.

Answer:

Hi, June Cooper

Thanks for your reply

Although there are multiple ways to transfer the content from the internal memory of the phone to an SD card, doing so through Google Photos allows retaining the backup and sync aspect.

Please follow the steps below to achieve the transfer.

Open Google Photos.
Tab Library.
Tap the desired folder under Photos on the device like Camera, Screenshots etc.
Select photos by long pressing then tap others after the tick confirms the first selection
You can also long-press and stroke down while still in a pressed condition, to select a batch.
Next, tap the 3 dot menu top right.
Tap Move to folder.
Tap New SD folder, type a folder name then tap Create.

Answer:

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Question: I can't able to back up my photos

Last 3months my photos not back up even I try lal the option it's show only remaining photos. To bac…

Hi, Kishore Kumar 7785

Welcome to Google Photos Community Support Forum & thanks for your query.

There can be multiple reasons for the backup not to happen.

# The quantum of photos to be backed is high.

# WIFI connectivity is intermittent. Too many devices connected to the same router thus restricting the bandwidth.

# Download & upload speeds are too asymmetric.

# Google Photos app is not allowed to use

Data in the background
Mobile data
Mobile data while roaming

# Activation of data saver through the settings.

# Putting a limit on the daily use of mobile data through the settings in the app.

# Putting a limit on the use of total data in a month through the settings in the phone.

# Activating battery saver or super saver mode.

Can you please go through these checks & confirm that these are addressed?

Answer:

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Question: How to set photo on my phone scen

Use photo as phone screen

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Question: I didn't get my photoes back after restoring my phone what should i do

To get my photoes

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Question: How can I find a person's name by just their pictures. My phone was hacked and messages deleted.

Changed password and Facebook account.

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Question: I want to restore video but there are other video but not that one that I want to restore

I searched bin archive and also backup and sync

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Question: Copy a photo to a text

Copy a photo to a text

Do you mean a textmessage or a scientific text written in Google Docs which needs to be illustrated?

Assume the first: probably your text-app is too primitive to coöperate with world-famous Google Photos.

Then select that photo (or video) in Google Photos, hit the Share-icon (lying V) and choose Make link at the bottom.

Then go to your text and hold you finger in the box for a while and choose Paste to get the link there.

Then the receiver can see (and download) the photo by hitting the link.

Good luck

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Question: by my mistake my google photos photos have been deleted permanently i want them back that is more im

by my mistake my google photos photos have been deleted permanently i want them back that is more im…

Hi Bijender,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Hi, Conot

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is not clear.

Can you please add some more details and screenshots to explain your problem?
That will help in understanding your requirements.

Answer:

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Question: Wallpaper issue

Why can't I set my photo for home screen wallpaper. I used to be able to choose between lock screen …

Why can't I set my photo for home screen wallpaper. I used to be able to choose between lock screen or home screen or both. Now the only option is for lock screen.

Answer:

Good Morning Paul, thanks for posting.

Can you please let us know the device you are experiencing this on as well as the version of Android you are running?

Open your device's Settings.
Tap About Phone or About Device.
Tap Android Version to display your version information.

Thank you

Answer:

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Question: can't hear wharltbshe ieaying

cannot hear what she ssyong

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Question: My photos all

All pkotos please

Hi, Bodhanam Vasu

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is not clear.

Can you please add some more details and screenshots to explain your problem?
That will help in understanding your requirements.

Answer:

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Question: I hid an album from my library and cant figure out how to view it or un do it

I can't find what it hid to or how to undo it it's not in archive and it's not in the trash I've loo…

I can't find what it hid to or how to undo it it's not in archive and it's not in the trash I've looked in settings maybe I missed something but I can't figure it out

Answer:

If that album on the lowest part of the Library-page was created by, you simply can open it and then choose Remove album under its famous 3 dots right-up.

The photos will remain on the Photos-page.

Be aware that albums don't take additional space on phone or in your account and are meant to make a thematic collection which can be viewed on other devices and may be shared.

So maybe you live with wrong ideas.

Answer:

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Question: My photoss

Hi

Hi, Sk Farid Hasan

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is not clear.

Can you please add some more details and screenshots to explain your problem?
That will help in understanding your requirements.

Answer:

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Question: Google photo bakeup

Photo backup

Hi, Afroj Narangi

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.
Can you provide some more details, screenshots etc. to provide some more information?

That will help in understanding your requirements.

Answer:

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Question: how i can upload my photos ? so that i can use them in future .but nobody stealthem

i m not able toupload photos forfuture use

Hi Tridev,

these instructions explain how to upload your photos using Google Photos https://support.google.com/photos/answer/6193313

Hi, Sudhir Sangwan

Welcome to Google Photos Community Support Forum & thanks for your query.

Can you inform how did you receive all the deleted photos?

That information will be useful to the other community members facing similar issues.

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Question: I can't get in public app

Trying to get in the App public. Trade or sell stocks

Impossible, Google Photos is for private and non-commercial use mainly.

Switch over to Smugmug if that still does exist.

Or Flickr :-)

Answer:

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Question: Photos lost!

So after 8 months in Thailand I had a phone full of photos. To make room for photos of my friends we…

So after 8 months in Thailand I had a phone full of photos. To make room for photos of my friends wedding I deleted all the photos from my camera roll on my iPhone thinking they were backed up on google photos. I thought this because I could see the photos on the app. It seems that it wasn't actually uploaded as I have lost them on. Not on google drive or in the trash. I desperately want these photos back!?!?! Can anyone help?

Answer:

Hi there,

Welcome to the Google Photos Help Community.

As you've mentioned that you've deleted the photos from your Camera roll, it looks like the photos and videos didn't backed up properly to your Google Photos account. Could you please check if you're able to see the photos and videos on web (photos.google.com)? If not, please check in Recently Deleted album as you can always recover the deleted pictures from your iOS Photos " Recently Deleted album" box.

Also, please check for the following things:

1. Can you see them via Picasa?

2. Are they in the trash?

3. Check the Assistant for the status of your backups.

4. Ensure you are logged in to the correct Google account.

If they are still missing, then unfortunately there isn't a way to retrieve them. Going forward, I'd suggest deleting the photos and the videos using the Google Photos Free up Space option to avoid any data loss as it is the best way to remove a backed-up video/image from your phone, leaving it in the cloud, and this will only delete the files which are backed up completely on Google Photos. To do so, please follow the steps from "Free up space on your phone" help center article.

Also, try checking your backup status on your phone and check if you're able to see the photos and videos on web (photos.google.com) before you delete them on your phone:

Open the Google Photos app on your mobile device .
At the top left, touch the menu icon > Assistant.
Read the first card. If it says:

"Waiting for connection" or "Waiting for Wi-Fi": You need to either change your settings or connect to a Wi-Fi or mobile network. Touch the card to change your settings.
"Back up & sync is off": Touch "TURN ON" on the card to back up your device's photos and videos, including ones you capture in the future.
"A photo or video was skipped": A photo or video on your mobile device doesn't meet our upload requirements:
- Photos can't exceed 75MB or 100 megapixels
- Videos can't exceed 10GB
"Backing up photos" or "Backup complete": This means your photos and videos should be saved.

Just a heads up: Photos and videos that aren't backed up will have this cloud icon

or circular-arrow icon based on the version of Google Photos App on your phone.

If you're still facing the issue, try the steps from this "My photos aren't being backed up" help center article.

Let me know if this helps.

Best,

Sonya

Answer:

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Question: deleting photos

I'm trying to delete a lot of photos I thought there was a way that you could check a bunch of them …

Hi, Debbie Bouyer

Welcome to Google Photos Community Support Forum & thanks for your query.

You can't select all the pics at once.

However, you can speed up the selection if the range is continuous.

Long press on the first picture in the lot till a tick appears.

Next, stroke down your finger while still in pressed condition.

That will speed up the selection.

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Question: How can i get my photo or video

My phone was reset by mistakes so i have loss my all doc & photos , video so how can i get my doc

Hi the mountain,

If the photos are not on the https://photos.google.com website (be sure to sign in with all your Google accounts if you have more than one), nothing can unfortunately be done to recover them.

Hi Mode,

These instructions explain how to hide your videos or photos by moving them to the Google Photos archive https://support.google.com/photos/answer/7362432?co=GENIE.Platform%3DAndroid&oco=1 However, the photos will still be returned in searches or accessible in albums.

Hi #Mr. Akdu Patel,

If the deleted photos are still in the Google Photos Trash you might be able to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1

Otherwise it’s not possible to recover photos permanently deleted from the Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Create date on media(photo&video) not sync on Google photo backup.

I hardly to find media on Google photo because I did not see the video. I had check on this media th…

I hardly to find media on Google photo because I did not see the video. I had check on this media that it had created on 26- july-2021 but it had saved by me on 29-july-2021 (system record meta last modify). Application has show and backup&sync on created 26- july-2021 so I think the platform or application should have option and manage for selecting option

because it makes confuse time lapse for user.

Answer:

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Question: passwords were do u go to finnd them stored

trying to find my password s

Hi, Brenda Richardson

Welcome to Google Photos Community Support Forum & thanks for your query.

I suggest, you please visit the link
https://support.google.com/accounts/answer/7682439?hl=en and follow the suggested steps to recover your account.

Still, if you face some problem, please create a post in the support forum for Google Accounts. The link is
https://support.google.com/accounts/community?hl=en

Answer:

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Question: Recover permanently deleted vedio

I have mistakely permanently deleted vedio yesterday, please you 🙏 backup & recovery this.Please.🙏🙏🙏…

Hi Jagatkrushna,

I’m sorry, it’s not possible to recover videos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted video recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20videos&c=apps and run a scan for anything to recover.

Hi Jagatkrushna,

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Recover permanently deleted vedio

Please backup/recovery the vedio 🙏🙏🙏🙏

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Question: Can I find photobook which one I edited almost 80 pages ,spend many hours ?

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Google photo QA

Wednesday, March 30, 2022

Camera shows reverse colors in photo

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