Google photo QA: Can my photo albumn be restored when it's permanently deleted ?

Question: Can my photo albumn be restored when it's permanently deleted ?

Sir i accidentally deleted whole album and i want my photos to get restored. I had no backup how can…

Sir i accidentally deleted whole album and i want my photos to get restored. I had no backup how can i restore it when it's not in the trash bin.

Answer:

@ Jeevika Rajput

If you mean an album under "Library" in the Google Photos tab: when deleted an album cannot be restored, but the photos are still available in the Photos tab. You can recreate the album.

If the above is not what you mean, please let us know.

Answer:

@ Jeevika Rajput

When you use "Free up space" in the Google Photos app on the device, it should remove the photos that have been uploaded. Many have the same complaint: they used it without knowing exactly what would happen. We asked Google to make the warnings more clear.

You can download photos back to your phone. See Download from Google Photos to (mobile) device.

There is another issue: Google merges all photos from different folders to the timeline. If you uploaded from different folders, you better download a selection manually if you want to keep the folders.

Sorry, we (also users) cannot make it better, just tell you what is possible.

Answer:

My issue is still not resolved . See let me describe again. I had a folder in my device Gallery and it wasn't backed up on google photos m when i opened google photos it was showing all my device photos also. So i didn't knew if i delete it from here it will also get removed from my device Gallery. Then when this incident took place i rushed to bin but there was nothing and all my photos were gone. Without backup . How to get back those photos ?!

Answer:

@ Jeevika Rajput

When you delete the device copy, and there is no backup, the photo can only be recovered (when you are lucky) by some recovery software. Search for "recover..." in the Playstore to find some. I have only experience with it on a computer. Is there anyone who can recommend one ?

Answer:

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Question: I think I have too many photos to be stored on Google Photos. What are my other options?

I do not want to pay for the extra storage, what will happen when my Google photos storage is all us…

I do not want to pay for the extra storage, what will happen when my Google photos storage is all used up? I have plenty more photos that need to be saved and they will not all fit on Google Photos. What should I do?

Answer:

Hi Savanah,

>>>> I do not want to pay for the extra storage, what will happen when my Google photos storage is all used up?

When all of your storage is used up (approximately 15 GB), you will no longer be able to save images or send gmail messages using that account. You really want to avoid running out of space because people tend to panic when this happens and then make bad decisions (sometimes losing data or photos).

Some of your options:

https://9to5google.com/2021/07/05/google-photos-alternatives-some-of-the-best-free-options-video/

Personally, I will probably end up paying for storage on Google when I hit the limit because I like having access to all of my images no matter where I am.

It is always a good idea to store important images in more than one place / tool. My photos are in Google Photos, on my laptop, and on multiple external disk drives (not connected to any computer or network).

Best regards, Dougsap (volunteer Google Photos user)

Answer:

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Question: The "free up space" is not working. I have 63 MG backed up but the app doesn't delete that pictures.

Pressing the "free up space" tab.

@ Katerina Bianchi

Are you sure that the photos are uploaded to Google Photos ? The Google Photos app will show them also when not uploaded. You can check on https://photos.google.com/ : do you see these photos there ?

Answer:

63 MB (almost nothing) or 63 GB (too much)

There are problems with the free-up space option on certain devices and Google tries to find a solution.

Probably because poeple are shooting 4K movies now with their newest devices.

Best to install Google Files and start to delete manually all files before 2021 after convincing your content on the web like Jan proposes.

Answer:

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Question: Photos getting blurred when I click on edit. It was working fine till now,all of a sudden this issue

Photos getting blurred when I click on edit. It was working fine till now,all of a sudden this issue…

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Question: I would like to propose to add some identifying objects in pictures to help google better results

I have an idea for google search

Hi, mendy deitsch

Welcome to Google Photos Community Support Forum & thanks for your query.

Nevertheless, you can suggest that feature through the help & feedback route.

Here is a link explaining how to do so.

Send feedback to the Google Photos team

Answer:

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Question: I want my photos back my old mobile has broken and not working now I am using new mobile how i get

How I download my photos back

Hi Ajith,

If the old photos are not here https://photos.google.com (be sure to sign in with all your Google accounts if you have more than one), nothing can unfortunately be done to recover them.

Hi Jan,

The Google Photos app should already be able to access the photos in the Download folder. Try looking under Library > Device photos.

Hi Jan,

The Google Photos app should already be able to access the photos in the Download folder. Try looking under Library > Device photos.

Hi Chandresh,

If the deleted photos are still in the Google Photos Trash you might be able to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1

Otherwise it’s not possible to recover photos permanently deleted from the Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Hi, Swapna Kaki

Welcome to Google Photos Community Support Forum & thanks for your query.

I understand you delete an image of your hall ticket.

However, you must have preserved the original hall ticket. Have you not?

Nevertheless, if you have deleted the image, you may find that in the bin provided you have not emptied that.

Otherwise, there is no way to get back the image if you have deleted that permanently despite warning.

Answer:

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Question: missing some video in google photo

missing some video in google photo. I've check in all folder as below but cant find it. check thru a…

missing some video in google photo. I've check in all folder as below but cant find it.

check thru all my google photo accounts
check in bin folder

check in archive folder

Answer:

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Question: I delete my some photo permanently

By Mistake i delete my photo permanent so want them back

Hi Shivani,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: 請幫助我尋找已經永久刪除的照片及視頻！（是心愛的寵物）已經匯出谷歌，時間到無法使用，找尋不到照片和影片，為此感到難過。

請幫助我尋找一顆已經永遠消失的照片和影片！照片和影片都是心愛的寵物，2018年開始直到至今。以為已經存入電腦，把照片和影片永久刪除，想找回來。我很抱歉，導致你不方便

您好！
如果已刪除的相片或影片不在垃圾桶中，按照Google的政策，無法將其還原，此操作是不可逆的。

請參考以下幫助文檔：

Answer:

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Question: my screenshots has been deleted plz restore it

my screenshots has been deleted and it is impprtant plz restore it

Hi Manoj,

If the deleted images are still in the Google Photos Trash you might be able to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1

Otherwise it’s not possible to recover images permanently deleted from the Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: I backup my photo in my account but can't access de account

I have try opening the account but it is telling me to verify with out sending me an sms code

Hi, Jeremiah Egu

Welcome to Google Photos Community Support Forum & thanks for your query.

I suggest, you please visit the link
https://support.google.com/accounts/answer/7682439?hl=en and follow the suggested steps to recover your account.

Still, if you face some problem, please create a post in the support forum for Google Accounts. The link is
https://support.google.com/accounts/community?hl=en

Answer:

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Question: الصور المحذوفه

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Question: I took some screenshots and uploaded to Google photos and deleted permanently

I took some screenshots. I found them on my device and I used upload to Google photos option and mov…

I took some screenshots. I found them on my device and I used upload to Google photos option and moved them to locked folder. To avoid duplication, I deleted those photos and when I went to check in my phone album, I don't see them and they are no where to be found on Google photos as well. Can anyone help recover them please? Thanks allot in advance

Answer:

Hi,

If you have a question about recovering deleted photos/videos on Google Photos :

Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)

If the photos/videos are permanently deleted, I think you cannot restore them.

Please see this article: https://support.google.com/photos/answer/6128858

Regards,

Answer:

When you moved the screenshots to the "Locked folder" - that removed the cloud copy. Then when you deleted them from the phone, that deleted them from the locked folder. It is very important to understand how the locked folder works ... here is the official help article: https://support.google.com/photos/answer/10694388

Answer:

Chris and her husband Jim tour the US in an RV and present seminars "teaching old dogs new tricks with technology." Her specialty is Google Photos. She's written books on Picasa and Google Photos.

Answer:

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Question: There need Top and bottom option in people search.i mean scrolling option

Quickly search people

Hi, likerrb thengal

Welcome to Google Photos Community Support Forum & thanks for your query.

Is scrolling through up & down stroking of fingers not sufficient?

Nevertheless, you can suggest that feature through the help & feedback route.

Here is a link explaining how to do so.

Send feedback to the Google Photos team

Answer:

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Question: My one year ago screen sho pictures how to recover

Hi,

If you have a question about recovering deleted photos/videos on Google Photos :

Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)

If the photos/videos are permanently deleted, I think you cannot restore them.

Please see this article: https://support.google.com/photos/answer/6128858

Regards,

Answer:

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Question: Not a single photo open only buffering please help

Not a single photo open only buffering

Hi, Darshan Shah 7832

Welcome to Google Photos Community Support Forum & thanks for your query.

Can you try the following actions?

Disable backup & sync for sometime.

Remove all unused app on your phone & try creating more space.

Switch to some high speed broadband network.

Then check whether the app regenerates the cache quickly.

Answer:

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Question: below 500 kb

Went decising kb

Hi, sanidul Islam

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.

Do you have problems in using any features of Google Photos?
Can you provide some more details, screenshots etc. to provide some more information?

That will help in understanding your requirements.

Answer:

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Question: Please recover my deleted photos from google photos bin.My photos are permanently deleted from bin

Please recover my deleted photos from google photos bin. The photos are permanently deleted from my …

Please recover my deleted photos from google photos bin. The photos are permanently deleted from my phone and from google photos bin . Please recover my photos . There are about 24-26 photos that i think permanently deleted today or one to three days ago . Please recover my photos. Its urgent.

Answer:

Hi,

If you have a question about recovering deleted photos/videos on Google Photos :

Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)

If the photos/videos are permanently deleted, I think you cannot restore them.

Please see this article: https://support.google.com/photos/answer/6128858

Regards,

Answer:

Please help me to restore my photos

My photos from google trash bin are permanently deleted about i think today or 2-3 days ago please help to restore.

I am very thankful to you .

Answer:

If you also deleted the photos locally from your phone, you can may use a photo recovery app from the Google Play store. However, I don't know if that will help

Answer:

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Question: Network error - downloading some videos from Photos. When download is finished, I get a networkerror

Network error - when downloading some videos from Photos to PC, I get a message in the box, where I …

Network error - when downloading some videos from Photos to PC, I get a message in the box, where I can open file/show in folder etc., when download is finished, and can not open the video.
Where is the problem located - On server or on PC and what to do to solve the problem.

Answer:

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Question: How to move ur pictues onto ur sd card

I am trying to move my photos i have in my internal storage to my SD card so I can free up space in …

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Question: How to turn off backup .i want to turn off backup but not want to turn off sync .

Please reply fast as possible.

Hi, Rajkumar Kushwaha 8710

Welcome to Google Photos Community Support Forum & thanks for your query.

Backup & sync actions are integral.

Regrettably there is no option to select a single action.

Nevertheless, you can suggest that feature through the help & feedback route.

Here is a link explaining how to do so.

Send feedback to the Google Photos team

Answer:

Hi, Rajkumar Kushwaha 8710

Welcome to Google Photos Community Support Forum & thanks for your query.

Backup & sync actions are integral.

Regrettably there is no option to select a single action.

Nevertheless, you can suggest that feature through the help & feedback route.

Here is a link explaining how to do so.

Send feedback to the Google Photos team

Answer:

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Question: Photos are visible on laptop but are not showing up on android . What to do

Synced and back up settings are on .cleared cache

Hi, Nitika Nehru

Welcome to Google Photos Community Support Forum & thanks for your query.

Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the photos become visible.

Once you confirm the photos are visible, then please revert.

Answer:

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Question: Missing WhatsApp photos & vidéos

Not sure when it happened but I can no longer find the WhatsApp photos and videos in the "photos in …

Not sure when it happened but I can no longer find the WhatsApp photos and videos in the "photos in device" in the gallery of photos. I searched the phone to no avail. I did not do any changes and this has nothing to do with back up and synchronize. It is not a recovery as I didn't delete anything ...

Answer:

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Question: Unable to share album with gmail user getting HTTP 400 bad request

Unable to search gmail users and share with them. Its been 2 months i am seeing same issue

Hi, Jasveen Singh

Welcome to Google Photos Community Support Forum & thanks for your query.

Can you check whether either you have blocked the recipient through Google Photos/Gmail/Contacts & vice versa?

Answer:

Hello

Yes, I checked. I even shot an email to the user in question and they could receive it. And its not me only it seems even the user cant find any new people to invite for sharing an album other than the ones which she had shared an album with before.

And she is an Android user.

I tried adding her from settings to share all photos added from now on automatically and I saw the error than SSL certificate error. So it does not seem to be a user error.

Also I have checked in my account settings I have no blocked ids.

Answer:

Also i was able to add her to contacts and see knbrowser version of photos

And from browser partner sharing worked

But noe she can see photos but not comment or reply or add photos to the album

And album specific sharing gives below error now

Screen shot attached

Answer:

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Question: Why are my movies suddenly in Full HD instead of 4k

My Google Drive Subscription was cancelled due to expired credit card. I've immediately updated my p…

My Google Drive Subscription was cancelled due to expired credit card. I've immediately updated my payment method after receiving the email, but all my movies that were stored in 4K resolution now are only Full HD on google fotos. And all Fotos are the same resolution however they are smaller in size (for example 6.2 mb instead of 6 mb). It looks like you put my account on free during the short period you couldn't bill my credit card and compressed all fotos and movies. And now they still are compressed. Thanks for your help.

Answer:

Hi Robin,

Welcome to the Google Photos Help Forum.

It might be that you've updated all your photos and videos from Original Quality to High Quality because of which they have been compressed. You can check the quality of your photos through photos.google.com/settings.

Therefore, if the photos are stored in High Quality, you'd need to download them through the below steps:

Go to Google Photos.
Select the photo.
Click on More options.
Select Save to device

Once done, you can delete them from your Google Photos and then choose the upload size by following the below steps:

On your computer, open photos.google.com/settings.
Select high quality or original quality for future uploads.

For more information, please check the Help Center Article on choosing the upload size of your photos and videos.

Hope this helps.

Best,

Emma

Answer:

Hi Emma

Many thanks for your suggestion.

I haven't changed my settings, they always were on original quality for the last years. My movies were on 4K on google photos before and since my account had been deactivated for a couple of hours (due to the expired credit card) are on full hd. If I download them to my computer they are also only full hd instead of 4K.

Answer:

Hi Robin,

Thanks for posting back.

Could you please share a screenshot with me so that I can take it forward? Also, redact any personal information while sharing the screenshot.

Looking forward to hear from you.

Best,

Emma

Answer:

Hi Emma

Don't know if this helps. Here you can see the screenshot of the information that I get of a movie that is 1920*1080 instead of 3840*2160 on google photos. I know for a fact, that this movie was in 4k before. There are dozens of movies that are only full hd now and all used to be in 4k. :-(

Thanks for your help!

Answer:

Hi Robin,

Thanks for replying.

I do understand the inconvenience you're facing as the movie of your Google Photos has been compressed. Therefore, could you please check photos.google.com/settings if High Quality was selected by mistake.

Because only the videos higher than 1080p will be resized to high-definition 1080p in High Quality.

Hope this helps.

Best,

Emma

Answer:

Hi Emma

Thanks. No, I've never changed the setting ever since using the service (payed version) and never had any problems until the account was canceled for a short period. I really am sure that the movies were compressed then.

Best
Robin

Answer:

Hi Robin,

Welcome back.

I've made the team aware of this issue and they are looking into it. I will get back to you once I've an update on this.

Let me know if you have any questions.

Best,

Emma

Answer:

Hi Robin,

Appreciate your response.

Could you please confirm where was the Photo originally backed up to? Is it in Google Photos or Google Drive?

Also, please confirm if you've turned on the below option of creating a Google Photos folder under Google Drive?

Keep me posted.

Best,

Emma

Answer:

I'm bumping this issue, it's still happening to me as well. For a paid drive service I would think the limit ceiling would be 4k not 1080. Just sharing my feedback... @google

Answer:

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Question: How do i put my photos back in my gallery

Hi, Angela Turner 2281

Welcome to Google Photos Community Support Forum & thanks for your query.

To bring back the pics to your phone's gallery either, you can download photos one by one.

Regrettably, there is no option to do so on a batch of photos.

Alternatively, you can install the Google One app. There is a one time option to restore up to two hundred most recent photos to the device.

However, that will not restore the local folder structure.

There is no requirement to join Google One. The option is available to everyone.

However, the method may not be helpful to recover something when the count is more than two hundred.

Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/.

Select the Google Photos app for data download.

Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery.

That will bring everything to your phone.

Still, for more information, I suggest you visit this link https://sites.google.com/site/picasaresources/google-photos-1/how-to-transfer-google-photos-back-to-your-camera.

Answer:

Hi, Angela Turner 2281

Welcome to Google Photos Community Support Forum & thanks for your query.

To bring back the pics to your phone's gallery either, you can download photos one by one.

Regrettably, there is no option to do so on a batch of photos.

Alternatively, you can install the Google One app. There is a one time option to restore up to two hundred most recent photos to the device.

However, that will not restore the local folder structure.

There is no requirement to join Google One. The option is available to everyone.

However, the method may not be helpful to recover something when the count is more than two hundred.

Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/.

Select the Google Photos app for data download.

Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery.

That will bring everything to your phone.

Still, for more information, I suggest you visit this link https://sites.google.com/site/picasaresources/google-photos-1/how-to-transfer-google-photos-back-to-your-camera.

Answer:

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Question: Recovering deleted photos from trash bin

I deleted some of my important photos from the trash bin permanently. I desperately need them.Can yo…

Hi, Congested Genius

Welcome to Google Photos Community Support Forum & thanks for your query.

However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.

There is no way to get back the content through Google Photos.

Nevertheless, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;

and run a scan for anything to recover.

Answer:

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Question: My restored photo's aren't showing under device folders

I'm operating a One Plus Nord CE 5g headset. I was experiencing some issues with it so I deposited i…

I'm operating a One Plus Nord CE 5g headset. I was experiencing some issues with it so I deposited it at the Store for surveillance. They factory restored the Phone there and after that when I got the phone and I logged into my account, after that in my google photo's app the device folders weren't displaying, but the photos have been restored but aren't coming under there respective device folders

Answer:

The restored folder is within DCIM, but that folder is named "Camera" by Google.

Google Photos does not copy folders, so it does not know anymore where these photos come from.

And you should forget about folders unless unavoidable.

Answer:

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Question: I have a picture of a temporary tattoo so the image is flipped. How can I flip the image to read it?

I have tried editing the photo I have tried cropping the photo and can rotate the photo but cannot f…

I have tried editing the photo I have tried cropping the photo and can rotate the photo but cannot find an option to flip the image or mirror the image to make it legible.

Answer:

Hi, R. Williamson

Welcome to Google Photos Community Support Forum & thanks for your query.

Have you not tried holding the picture in front of mirror?

regrettably, the Google Photos app doesn't have mirroring feature right now. However, you can do so through another app Snapseed.

To do so, please follow these steps.

Tao to open the photo
Tap Edit
Slide the menu bar with the leading tab "Suggestions" towards the left to reveal the option "More". Tap on that
Slide the menu bar with the leading tab "Markup" to reveal the option Snap seed. However, that will be available only when you have Snap Seed installed on your phone
Once in Snapseed, tap on the Tools option in the bottom row,
On the next screen, tap on "rotate"
Now, in the bottom bar, you will see a filled and another hollow triangle juxtaposed. Tap on that.
That will create a mirror image. Save this new edit.

Answer:

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Question: How do you put pics in date order

Put pics in date order on new phone

@Annie

They should be in date-order automatically, unless it is stuff from social media merely.

But the Google Photos app always sorts from new to old and you need to create albums because these are sorted chronologically automatically and also can be used for sharing etc.

PS: you should not try to fill your phone with old photos, because that will become a drama.

Answer:

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Question: Why not showing my sd card options

Show my sd card option

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Question: How to remove my details

How to remove my details

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Question: Hi how do I send photos to an eBay seller?thank you

Tried to send photos to a seller on eBay,but do not know how to send it have tried various things bu…

Hi, Christina Mcfarlane

Welcome to Google Photos Community Support Forum & thanks for your query.

You have to download the image first to your phone & then upload to eBay.

Answer:

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Question: Adding a photo under the name

How to group a photo under it's name without being asked by Google

Hi, Arvind Joshi 3001

Welcome to Google Photos Community Support Forum & thanks for your query.

You can add a person through the following steps.

Tap to open the photo which contains unidentified faces & then slide up or tap the three dots

.
If the app had failed to include some faces in that picture, then you will see a prompt "XX faces available to add".

Tap the edit icon at the extreme right edge. (An icon of a pencil

That will show identified faces in square boxes & their thumbnails at the bottom.
Tap on the + sign on each thumbnail.
Then the app will show you all the identified faces till that time.
You can select the right one.

If not, tap the + sign at the top right corner of the screen.
That would create a new grouping altogether.

Once created, the app may take some time to bring all the related pictures to this new grouping.
Otherwise, you can go through the collection & add the photos to the newly created group, manually, through the same steps as described above.

PS. The edit feature may not be available in some regions. If you happen to be from that, then regretfully nothing can be done.

Answer:

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Question: Hindi search

Hindi searching ingine

Hi, Shiva Uddey

Welcome to Google Photos Community Support Forum & thanks for your query.

Here is a screenshot of search using a term मछली.

I can see pics of fishes in the search result.

Can you try that?

Answer:

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Question: How do I add pics to a People and Pets search categories which the app can't identify?

I have an album for our dog who just passed away, and some of his photos and videos are not included…

I have an album for our dog who just passed away, and some of his photos and videos are not included in the album. I've been checking the settings and can seem to find a way to add his untagged pics and videos.

Answer:

Hi, Marts Cuyegkeng

Welcome to Google Photos Community Support Forum & thanks for your query.

Regrettably, you can't add pics to peoples collection if the app fails to identify some face in that.

Answer:

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Question: New photos not being added to People in Google Photos

I have about 30 faces including myself in People with their faces recognized, but the last photo is …

I have about 30 faces including myself in People with their faces recognized, but the last photo is from May, after that new photos have not been added to respective faces in People, why is that happening?

Will the new photos be eventually added to People after some more time? If yes, what determines how long that time will be?

Thanks in advance

Answer:

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Google photo QA

Thursday, March 31, 2022

Can my photo albumn be restored when it's permanently deleted ?

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