Google photo QA: recently new computer, and do not have all my photos in library. since i switched to chrome, they dont appear in the photo library

Question: recently new computer, and do not have all my photos in library. since i switched to chrome, they dont appear in the photo library

everything

That has nothing to do with a new computer: the Chrome-browser just shows what you have on https://photos.google.com when you are logged-in with the Gmail-account used for being allowed to upload to Google Photos - probably on your smartphone.

But on your old computer you may still may have been logged-in for years with some old Picasa-account which shows the pictures you may have uploaded to Picasaweb until 2016 and you were able to view that contents via the Picasa-program until Eastern 2018 when Google disconnected Picasa from their web.

So if you still are able to log-in with that old account on https://get.google.com/albumarchive you will see what you have there before you did start with your smartphone perhaps.

I am just guessing of course, so we like to hear the real story for any further advices.

No Google here - just other users.

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Question: I would like

I want to change the position or the order that the people appear on my google photos when the people are on the screen I want to rearange the order they appear example the first face maybe change with the last face just an example My babys face is on the bottom and I want it on top

Answer:

Hello, Gene Rose

Welcome to the Google Photos Community Support Forum & thanks for your query.

If you can provide a name to each icon, then that rearranges the view in alphabetical order.

If you wish forcing some order, please enter a numeral 1, 2 etc., before the name. That will allow the desired rearrangement. However, that doesn't happen instantaneously but after waiting for five to ten minutes.

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Question: I removed photos from google photos but not from my iphone. will they be put back in google photos a

I removed photos from google photos but not from my iphone. Will the photos from my iphone be put ba…

I removed photos from google photos but not from my iphone. Will the photos from my iphone be put back into google photos when I do a "backup" again?

I don't want to delete all my photos from my phone but am out of google storage.

Answer:

Hello, Nova Hughes

Welcome to the Google Photos Community Support Forum & thanks for your query.

It appears to me, you paused the backup & then removed some pics from Google Photos.

However, if you restore that backup & sync, the opposite is going to happen. The app would remove the corresponding pics from your phone i.e. synchronise your delete action.

Please move the pics to some non-backedup folder before restarting the backup & sync, if you wish not losing those.

Answer:

You have caused quite a problematic situation, because you could have known that backupping in original quality always means that you need to pay for extended storage space at Google when passing your 15 GB free limit on some bad day: see one.google.com/storage

So what you need to do now is complex:

Remove the Google Photos app and restart your iPhone.
Go to photos.google.com/settings in the Safari-browser and log-in with your Google account.
Check if there are any Unsupported videos which should be delete first.
Then touch the Recover storage button and wait at least a day. That action will convert your files to high qualty which does not count for storage until June 1.
If your usage at one.google.com/storage is back to zero for Photos, you still may have some usage for Gmail or Google Drive and that can be lowered by removing large mails or files.
See one.google.com/storage/management
Re-install the Google Photos app from the App-store for free and log-in with your account, but don't switch on backup yet. Be sure that the app is allowed to work in background and give it time to rebuild its database.
After a day or so switch-on its backup and don't choose Original quality again, but leave the default setting at High quality to prevent this problem again.
Be aware that after June 1 you also may need to pay for extended storage after passing your 15 GB free limit - but that may happen somewhere in 2022 because high quality uses much less storage at Google then original quality.
Some old files may get backupped again, but that causes no pain now because they don't count for storage before June 1. Files you don't like to see in your stream should be hided by archiving them via the 3 dots. Then you avoid that they are deleted from phone. You can see the recently backupped on the search page of the app below the pictures if you hit the link.

Good luck, but wait a day before starting because there may come better ideas from other volonteers.

PS: at the time of typing this reply, I did not see the reply of mr. Unknown posted 2 hours earlier - but he does not give a solution. She or he only warns that you may loose your originals just by switching-on backupping again and that's correct.

So what you need to do now is complex:

Remove the Google Photos app and restart your iPhone.
Go to photos.google.com/settings in the Safari-browser and log-in with your Google account.
Check if there are any Unsupported videos which should be delete first.
Then touch the Recover storage button and wait at least a day. That action will convert your files to high qualty which does not count for storage until June 1.
If your usage at one.google.com/storage is back to zero for Photos, you still may have some usage for Gmail or Google Drive and that can be lowered by removing large mails or files.
See one.google.com/storage/management
Re-install the Google Photos app from the App-store for free and log-in with your account, but don't switch on backup yet. Be sure that the app is allowed to work in background and give it time to rebuild its database.
After a day or so switch-on its backup and don't choose Original quality again, but leave the default setting at High quality to prevent this problem again.
Be aware that after June 1 you also may need to pay for extended storage after passing your 15 GB free limit - but that may happen somewhere in 2022 because high quality uses much less storage at Google then original quality.
Some old files may get backupped again, but that causes no pain now because they don't count for storage before June 1. Files you don't like to see in your stream should be hided by archiving them via the 3 dots. Then you avoid that they are deleted from phone. You can see the recently backupped on the search page of the app below the pictures if you hit the link.

Good luck, but wait a day before starting because there may come better ideas from other volonteers.

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Question: the sound does not work on my personal videos

reset the phone

Hello, Teddy Selby

Welcome to Google Photo's Community Support Forum & thanks for your query.

However, can you provide some more details?

What exactly is a personal video? Is it the one captured on your phone?

further, are you not hearing the sound when you play through Google Photos?

Can you download the video & check whether you can hear some sound when you play that through the gallery app on your phone?

Answers to these queries will help in understanding the exact problem.

Answer:

Hello, Teddy Selby

Welcome to Google Photo's Community Support Forum & thanks for your query.

However, can you provide some more details?

What exactly is a personal video? Is it the one captured on your phone?

further, are you not hearing the sound when you play through Google Photos?

Can you download the video & check whether you can hear some sound when you play that through the gallery app on your phone?

Answers to these queries will help in understanding the exact problem.

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Question: My face grouping no longer works. I am using the same account but one day it stopped for no reason

Tried to find my "photo face grouping" in settings to turn it on I'm case I had somehow accidentally…

Tried to find my "photo face grouping" in settings to turn it on I'm case I had somehow accidentally turned it off but it wasn't there. Looked in "help and feedback" for suggestions and tried them all to no avail.

Answer:

Hello, Talia Brinker

Welcome to Google Photo's Community Support Forum & thanks for your query.

To reinstate face grouping, I suggest you clear the stored data of the Google Photos app through the settings on your phone.

You can do that through these steps.

On your Android phone, open the Settings.

tap Apps and notifications.

tap Show all apps.

tap Google Photos.

tap Storage.

tap Clear storage space.

Then start the app again & verify whether that works.

If you do not see the menu option "Group similar faces" even after that, please reinstall the app.

Also please note, even after activating the face grouping, the app may take four to six hours to display that.

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Question: Google made a furry friend movie. Then it disappeared before I could share it. How do I see it again

See Google made furry friend movie.

Hello Michele,

There are currently two places where missed creations might be found

Unsaved creations - Tap here and on the app under the library tab; Utilities

Apologies if you are having problems with this redesign, if you have any thoughts about these changes please reach out to Google using the feedback option--> Leave Feedback (click here to see full article)

This feedback goes directly to the Google Photos team and is used in management reports to drive the roadmap for changes.

Regards,

Peter

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Question: i want to delet the pics in parallel app. bt not deleting. asking for access to SD CARD. how to dele

how to delet pics from google photos in SD CARD ??

Hello, seema gupta 2942

Welcome to the Google Photos Community Support Forum & thanks for your query.

To delete the photos from the SD card, you will have to give the Google Photos app access to that first.

Even after that while deleting you have to select the option "Delete from device" only. Otherwise, Google Photos will remove that from the SD card as well as the cloud backup also.

I suggest going through the earlier thread to understand the nuances of deleting photos from the SD card.

https://support.google.com/photos/thread/497226?msgid=779705

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Question: Google photo book outside USA?

I'm from the USA but currently in New Zealand and I want to create some google photo books to send t…

I'm from the USA but currently in New Zealand and I want to create some google photo books to send to friends in the US. But I don't even have the option to create a book in New Zealand? Surely there should be a way to create a book from here even if I can't ship one to here?

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Question: Restoring data

I am unable to restore my Google back up data to my new Android phone.what can I do

Hello, B K 1306

Welcome to the Google Photos Community Support Forum & thanks for your query.

The Google Photos app will not "restore" i.e. bring back the photos on your new phone.

However, the app will continue to show the pics backed on the cloud. However, you need to be connected to the net to do so.

If you wish having the photos on your device also, you will have to download that one by one.

Alternatively, you can arrange a bulk download through takeout.google.com. You will receive an email when ready. Download the attachments & store the pics in the phone memory as desired.

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Question: High quality backup means loss in quality of photo (Announced by Google)!!!

How come after so many years I backup my photos on Google photos, Google suddenly claims the high qu…

How come after so many years I backup my photos on Google photos, Google suddenly claims the high quality means loss of quality?! Wasn't it Google saying high quality will keep the good quality for us?!!

Answer:

That's nonsense: Google will not degrade any quality,, but after June 1 uploading in high quality is not for free anymore if you pass the 15 GB limit of your account. See one.google.com/storage

Answer:

Check here, the latest news on Google photos:

https://www.forbes.com/sites/paulmonckton/2021/02/27/google-issues-quality-warning-for-millions-of-google-photos-users/

Answer:

Hello Alireza,

The comparison photo is not labelled as High Quality and from my experience High Quality will never show degradation like that. The email referred to is from Google One, not Google Photos, and I can only guess that they have manipulated images to make a marketing point.

Without the parameters of the images in question it is impossible to speculate exactly what they are saying.

Regards,

Peter

Answer:

Thanks Peter for commenting.

The author himselves said:

By all means, have a think about your quality options, but don't be fooled by Google's pixelated bird warning. You'll probably be fine sticking with High Quality.

So if people look to the bird example without reading more closely, they will get a totally wrong impression indeed. Below is a correct comparison:

Answer:

Thanks all for clarification. I'm a faithful pixel user and have kept my years of photos on Google photos server. Was so worried when reading the article (though partially).

Answer:

Thanks for informing. I will apply on pictures of my personal blog.

Answer:

Thanks Peter for commenting.

The author himselves said:

By all means, have a think about your quality options, but don't be fooled by Google's pixelated bird warning. You'll probably be fine sticking with High Quality.

So if people look to the bird example without reading more closely, they will get a totally wrong impression indeed. Below is a correct comparison:

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Question: Permanently deleted photos

Google please recover all my permanently deleted photos from this year!!!

Hello Wagner Manganelli. Thanks for posting to Google Photos.

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

If the answer is helpful, please click "Recommend" to help other users of the community.

Answer:

Hello Andrew,

I'm unable to fulfill the form to request assistance :/

There is an issue when trying to submit, that is:
"We couldn't submit your form yet. Please fix the fields above.

However, there is no more fields to be fulfilled...

Thanks,

Wagner

Answer:

This was the first time I felt the feeling of using a Google solution that is not working properly, even for the greater companies exist malfunctions :/

Answer:

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Question: How do i backup photos?

Get my photos backup

Hi Norman,

If you don't find the articles in the Help Center useful, try thing (or others):

https://www.androidcentral.com/google-photos

Good luck, Dougsap (volunteer)

Answer:

Hi Norman,

If you don't find the articles in the Help Center useful, try thing (or others):

https://www.androidcentral.com/google-photos

Good luck, Dougsap (volunteer)

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Question: cance did not order???

No I did not order a photo book cancel please.

Hi Patricia,

I recommend that you report the issue to Google as this help page explains under "Report a damaged photo book" https://support.google.com/photos/answer/7378812?co=GENIE.Platform%3DAndroid&oco=1 Or use this contact form https://support.google.com/photos/gethelp

If you subscribe to Google One there are additional contact options here https://one.google.com/support

Includes pics of trip back home to UK in Aug 18 where my neice 21 lived who has just passed away due to aneurism.

Please if u can do something, really appreciate it. Mt

Answer:

Hannah, if not a single picture is available from the old phone, it's highly possible you did not have auto-backup & sync enabled :(

You might need to retrieve the old phone to recover your Photos

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Question: How to retrieve photos if i change my phone

Nothing

Hello, varshini v

Welcome to Google Photo's Community Support Forum & thanks for your query.

To use Google Photos to retrieve pictures, please follow these steps.

First, switch on backup & sync on your old phone. Ensure to select every folder in which photos are present.

When the app says backup complete, open the photos app on the new phone.

Then launch the photo in full screen & slid that up. Then tap on download. That will bring the picture on your new phone.

Repeat this for every photo.

Alternatively, you can arrange for a bulk download by visiting the link takeout.google.com. Select the Google Photos app for data download.

Once the file is ready, you will get an email. Access that & unzip all the attachments on your new phone.

That will bring everything from the old phone to the new one.

Answer:

Hello Varshini,

Alternatively, If you install the Google One app there is a one time option to restore up to 200 most recent photos to the device. I say up to because after the Restore is finished there will be a maximum of 200 photos on the device including their use of the device's local storage space.

Unfortunately the local folder structure can not be restored.

There is no requirement to join Google One, the option is available to everyone and there are no tools available to restore more unless one by one by selecting the 3 dot option to Download while viewing photos.

Regards,

Peter

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Question: Do I have to have google photos? What would happen if I disabled google photos

I have a memory card installed and would like to continue to use said card. I'm not interested in go…

I have a memory card installed and would like to continue to use said card. I'm not interested in google photos or sharing my photos unless I want. Not comfortable with google photos as I'm not sure how to use the app and their instructions are as clear as mud. I'll stick with what I know and control.

Answer:

Hello Michael,

You can tap the account icon, then the down arrow to the right of your Gmail address and select Use without an account. It now acts as a gallery app, and you can either now just ignore it as it will be dormant, or you can disable it.

Regards,

Peter

Answer:

I have tried this, though I will try again, but it is still not letting me access All my photos from my camara. I keep getting a message saying google photos needs access before it can proform the task. I would like to give SD card access for me to delete and move photos from folders.

Answer:

For photos there should be a setting in your camera app where you can choose the Storage location where photos are stored. See an example screenshot (visible online in the answer) If you have this option it could trigger the access request.

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Question: How to stop seeing other people's photos in my account

I am seeing someone else's photos mixed in with mine. Firstly, is this taking up my storage? Secondl…

I am seeing someone else's photos mixed in with mine. Firstly, is this taking up my storage? Secondly, how do i get rid of their photos? I already clicked on "remove" sharing partner and it no longer lists them as a sharing partner but their photos are still mixed in with mine.

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Question: Folders disappeared from library

I literally watched as folders in my Google Photos library were emptied of photos (like the Screensh…

I literally watched as folders in my Google Photos library were emptied of photos (like the Screenshots folder, the Facebook & Instagram folders, etc) & the folders then disappeared. I had done nothing but open the app to look for a FB photo I'd just saved. Now I literally have no Library folders at all, it's just old albums. I've searched the archives (nothing) & Backed Up & Sync (nothing).

What could have prompted this, and how do I fix it/reset it & get my folders/pictures back??

Answer:

Hello, Blythe Regina

Welcome to Google Photo's Community Support Forum & thanks for your query.

Can you see the folders through some file explorer?

If you do not have any built-in explorer app, you can download "Files" by Google to do that.

If you can see the folders through the explorer, then the problem would be something different. However, a clarification is needed to confirm that.

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Question: Permanently deleted photos

I want to recover my deleted videos which are very important to me

Hi Mohith,

I’m sorry, it’s not possible to recover videos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted video recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20videos&c=apps and run a scan for anything to recover.

Hello, Sona Joshi

Welcome to Google Photo's Community Support Forum & thanks for your query.

To restore the face grouping, please deactivate that through the settings.

Then, select the option once again.

That will regenerate the database in the background & depending upon the size of your photos collection the face grouping will emerge with better identification.

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Question: How can I add my photos to my favorite.

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Question: My video is too long to play on Facebook how can I make it shorter,parts that I want to use

My video is too long for Facebook I need to shorten it. But I want to put the parts of the video tha…

Hello, Eddie Brown 7566

Welcome to Google Photo's Community Support Forum & thanks for your query.

The video editor in Google Photos allows trimming of the leading & trailing ends of any video.

However, we can't take out something through the middle section.

You will have to look for a regular video editing app the achieve the expected size reduction.

Answer:

Hello, Eddie Brown 7566

Welcome to Google Photo's Community Support Forum & thanks for your query.

The video editor in Google Photos allows trimming of the leading & trailing ends of any video.

However, we can't take out something through the middle section.

You will have to look for a regular video editing app the achieve the expected size reduction.

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Question: Why are there multiple google photos with multiple brand accounts?

I have one free Google account with multiple brand accounts in YouTube. Just realize that I also hav…

I have one free Google account with multiple brand accounts in YouTube.

Just realize that I also have multiple Google Photos accounts with the same name as the brand accounts.

What is weird, each Google Photos account has storage size = 0 Bytes.

While my Google's storage size is around 12 GB totally.

Questions:

What's the purpose of these multiple Google Photos accounts?
If each account has its own storage capacity, then people can just create 10 or more brand accounts to get more free storage. Is this ?

Answer:

Hello, youtuber1001

Welcome to Google Photo's Community Support Forum & thanks for your query.

A brand account would permit you to communicate to your subscribers through that specific brand.

Nevertheless, that remains a subset of your main account.

You can learn more about brand accounts at this link.

https://support.google.com/accounts/answer/7001996?co=GENIE.Platform%3DDesktop&hl=en#zippy=%2Chow-brand-accounts-differ-from-regular-google-accounts

Answer:

Hello, youtuber1001

Welcome to Google Photo's Community Support Forum & thanks for your query.

A brand account would permit you to communicate to your subscribers through that specific brand.

Nevertheless, that remains a subset of your main account.

You can learn more about brand accounts at this link.

https://support.google.com/accounts/answer/7001996?co=GENIE.Platform%3DDesktop&hl=en#zippy=%2Chow-brand-accounts-differ-from-regular-google-accounts

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Question: Options of set as whatsapp wallpaper not showing in app

When I want to directly set whatsapp profile photo via photos app options is not show to set up what…

Hello, Bhavin Desai 5367

Welcome to Google Photo's Community Support Forum & thanks for your query.

I understand you wish setting up

A picture backed up in Google Photos as your DP in WhatsApp, and also
You want to set something else from the cloud as your WhatsApp wallpaper.

Regrettably, you can't do that directly through cloud storage.

You will have to download the required pictures to your phone & then access those through the settings on WhatsApp.

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Question: The delete button on a majority of my pictures suddenly disappeared. Please help.

Hi, Google team. So what I'm going through is rather absurd, and I didn't find anything relating to …

Hi, Google team.

So what I'm going through is rather absurd, and I didn't find anything relating to my issue in the Community.

So here goes:

It's probably been a weak or so? I think. The delete option on some of my photos suddenly disappeared, and I can no longer delete them, except only archive or dump them in the bin. The newest and the more recent ones are fine, they have the permanent delete option, but how is it POSSIBLE to have a feature erased from week-old pictures? Is my Google photos having a mind of its own? I don't what to do.

It's really bumming me out, and I'd be absolutely grateful if you could help me out.

Here's a screenshot of an older pic:

and a newer one:

Answer:

Hello Story Lover,

The first screenshot shows a photo which has already been deleted from the device and is only online at photos.google.com (free up space used?

The second photos is still on the device and can be deleted from the device.

Everything looks normal.

Regards,

Peter

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Question: Will the photos backed up in high quality get deleted even if i buy more storage

I have switched to original quality again

Hello, Mayuresh Thakur

Welcome to the Google Photos Community Support Forum & thanks for your query.

I believe, there is some misinterpretation.

If you are storing photos in High-Quality format, that will not occupy any space on Google Drive, at present.

However, that wouldn't be so for storage in original quality.

Further, the situation is going to change after 31st May 2021.

Then, every photo edit or upload is going to occupy space on Google drive & you will have to stay within the overall limit of 15GB.

Further, something will get deleted to fit within the available quota. However, that will be on the First in First out basis (FIFO).

If you buy additional space, the 15 GB limit will stand extended up to the added boundary. Then again the purging will start once the quota is full.

I hope that clears your doubt.

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Question: Can i get permanently deleted photos and videos back?

I want to get my permanently deleted photos and videos of date from may 2019 to sep 2019. How can i …

Hi Aarya,

I’m sorry, it’s not possible to recover photos or videos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Hope Your assistants Immediately

Thank You !

Answer:

Hello Sahalworm,

Thanks for posting in the Google Photos Help Forum.

Could you please elaborate the issue or your query for me to assist you better? It can be possible that the photos weren't uploaded successfully to Google Photos (cloud) and also make sure you're logged in to Google Photos with the same Google Account that you used during the backup. Photos/videos that are not synced or backed up, will still appear in Google Photos and will have this icon

(which means not synced/backed up) or some photos/videos will also show up with the two arrows in a circle mean backup is in progress.

Once the upload is complete there will be no icon on any photos/videos. Often, many of us misinterpret that they are all backed up because the photos/videos show up in Google Photos and we over see the icons on each photo/video. If the photos/videos weren't backed up they cannot be deleted from the Google Photos library nor Trash.

In case, you are uploading a large amount of data (photos/videos), please know that it might take 24-48 hours for the photos and videos to sync across all devices. Please ensure to have 'Backup & sync' enabled on the Google Photos settings while you're backing up your photos and videos. To check is the content is backed up, login in to photos.google.com to checked for your backed up photos and videos.

However, if you're sure they were backed up, I recommend you looking for your video here:

If a photo/s is deleted from Google Photos, it would go to Trash/Bin for the next 60 days (after deletion). Unfortunately, if the photos aren't found in Trash or deleted from Trash, I'm afraid, you might not find them else where to recover them because Trash is the last resort to retrieve your lost/deleted photos.

Meanwhile, also try giving the below steps a try once again in a sequence to help resolve the issue:

Close the Google Photos app and re-launch it.
Sign out and sign back in to Google Photos with the same Google Account.
Clear App data:

Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Photos in the list.
Touch Clear data.

Update the Google Photos app on your Android phone:

Visit the Google Play Store.
Open Google Photos.
Touch on Update.

Google Photos is already private because it is secured with your Google Account credentials. It shouldn't be a case where some one else has the access to your Google Photos and Google Account, until you haven't shared your login credentials with anyone or if the device itself is lost.

Hence, there isn't a way to prevent someone to access your Google Photos content when another device is synced.

Let me know how it goes.

Best,

Amanda

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Question: In photo app it shows free delivery until March 7. But when I order it asks for the delivery charges

When I tried to place the order for google photo book it shows the delivery charges but in the app i…

When I tried to place the order for google photo book it shows the delivery charges but in the app it shows free standard shipping. What is the real meaning of it? They publish it as free but still charging for delivery?

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Question: When will Google add the option to sort photos by metadata?

Manually uploading the photos with no option to sort by name, or other metadata.

Hi Shan,

We don't know whether or when any additional sorting options may be added to Google Photos because this is a user-to-user help community and Google doesn't share its product plans or roadmap.

I recommend that you send your feedback and suggestions to the Google Photos team as these instructions explain under "Send feedback to the Google Photos team" https://support.google.com/photos/answer/6156065

Hello, Kunj_kr

Welcome to the Google Photos Community Support Forum & thanks for your query.

Further, you are welcome to store as many photos as possible in Google Photos. If you are storing those in High-Quality format, that will not occupy any space on Google Drive, at present.

However, that wouldn't be so for storage in original quality. Further, the situation is going to change after 31st May 2021. Then, every photo edit or upload is going to occupy space on Google drive & you will have to stay within the overall limit of 15GB.

I Hope, that clarifies your query.

Answer:

Hello, Kunj_kr

Welcome to the Google Photos Community Support Forum & thanks for your query.

Further, you are welcome to store as many photos as possible in Google Photos. If you are storing those in High-Quality format, that will not occupy any space on Google Drive, at present.

I Hope, that clarifies your query.

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Question: save all to device

saving all photos from google photos

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Question: I am unable to download my google photos in new phone which i saved in my old phone please resolve

I saved my all photos in google photo in old phone now I bought new mobile but I am unable to downlo…

Hi Mukesh,

Do you still have the old phone? I suggest that you look for the old photos here https://photos.google.com on the Google Photos website, making sure to sign in with all your Google accounts if you have more than one.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Have done this. Have both devices in my hand right now. Good wifi connection, just circles and circles. It has been a week. I have uninstalled and reinstalled, still nothing 😐

Answer:

Mukesh, do you see the old photos here? https://photos.google.com

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: why my google app always hand or turn off by itself?

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Question: Please my phone and video backups

Please

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Question: I am not able to move my camera to selfie mode

I am not able to move my phone camera to selfie mode, if I am clicking the camera rotating button it…

I am not able to move my phone camera to selfie mode, if I am clicking the camera rotating button it's just the back camera only that fixes its position to left n right only.

Answer:

Hello, Gaurav Olhan

Welcome to the Google Photos Community Support Forum & thanks for your query.

Sorry to note you can't activate the front camera.

However, there is nothing related to Google Photos in that.

You may have to check whether that is a software or hardware problem & take appropriate action.

Answer:

Hello, Gaurav Olhan

Welcome to the Google Photos Community Support Forum & thanks for your query.

Sorry to note you can't activate the front camera.

However, there is nothing related to Google Photos in that.

You may have to check whether that is a software or hardware problem & take appropriate action.

Answer:

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Question: Please help me to restore my delete vedio from vedio recorder

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: When I select "Create a Google Photos folder" in Google Drive, it deselects itself within seconds.

I am trying to connect Google Photos with Google Drive for the purposes of sharing photos. The instr…

I am trying to connect Google Photos with Google Drive for the purposes of sharing photos. The instructions are to, in Google Drive under settings, select "Create a Google Photos folder. When I do that, the box automatically unchecks itself within seconds. Why is it doing that?

Answer:

Because that function is stopped since July 10.

See this link

You can share via Google Photos directly, so I don't understand why you thought that this was a better option. Maybe we know better solutions then.

Answer:

Because that function is stopped since July 10.

See this link

You can share via Google Photos directly, so I don't understand why you thought that this was a better option. Maybe we know better solutions then.

Answer:

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Question: How can I restore permanently deleted videos from my account?

How can I restore permanently deleted videos from my account?

Hi Kavisaran,

Google photo QA

Friday, March 18, 2022

recently new computer, and do not have all my photos in library. since i switched to chrome, they dont appear in the photo library

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