I am trying to delete all my photos from Google Photos (as they take up too much Drive storage) and …
I am trying to delete all my photos from Google Photos (as they take up too much Drive storage) and use solely iCloud storage for my photos. However, I don't want deleting all my photos on Google to delete all my photos on iCloud as well. Would this automatically happen? I'm not sure if they're synced or not but it seems like they might be. If this would automatically happen, how can I 'disconnect' my Google Photos and iCloud photo storage so deleting them on Google would not mean they'd delete on iCloud as well?
Answer:
Hello Sonya,
The safest way to delete from Google Photos is to delete the Google Photos app and delete the photos at https://photos.google.com/
The camera roll or iCloud will not be affected
Regards,
Peter
Answer:
====================End Question=====================
Question: How do you add your pets name in google photos?
I am trying to add my pets name to a photo and it's not working. Any suggestions?
====================End Question=====================
Question: how can u bring my delete photos from trash
how can i bring photos delted from trash
Hi, Ansar Shareef
Welcome to Google Photos Community Support Forum & thanks for your query.
However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.
There is no way to get back the content through Google Photos.
Nevertheless, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
and run a scan for anything to recover.
Answer:
====================End Question=====================
Question: Where's the subtitle?
Okey
Hi, marijos llavore
Welcome to Google Photos Community Support Forum & thanks for your query.
However, regretfully, the video player in Google Photos doesn't support subtitles.
You will have to look for some proprietary video player to do so.
Answer:
====================End Question=====================
Question: can the photos I deleted even from the recycle bin be returned to me are important to me personally
Please please!!!
Hi, alex dimitrov
Welcome to Google Photos Community Support Forum & thanks for your query.
However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.
There is no way to get back the content through Google Photos.
Answer:
====================End Question=====================
Question: Who send this photo?
Who send this photo
====================End Question=====================
Question: I recently got a new phone and when I logged into google photo, I lost many of the photos. Help
I'm trying to get the photos that were in my account before logging into the app on my new phone.
Hello Amy J 7929 ,
Please take a look at the below link for detailed information.
Thanks.
Answer:
====================End Question=====================
Question: How do I undo the photo sync of a second (old) e-mail which ends up with all my new photos in it?
Hello! I am trying to have multiple accounts on google foto without having to deal with photos that …
Hello!
I am trying to have multiple accounts on google foto without having to deal with photos that go from one account to another.
What I meant is that I created a new e-mail adress hoping that I can have my bunch of photos divided in 2-5 pieces (one piece per account) and that I will manage each account separately on the same phone without new pictures showing in the old accounts even if the backup is off.
Here's the "story" and the steps that I want to make:
I have one account since 2019(or longer) and as you can guess it's almost full.
I tried to make a 2nd account but ofcourse the pictures I had in the gallery rushed in (and I repeat, even if the backup setting was off on that acc). Then I tried to make the second account a partener account then tried to send some photos from the acc1 to acc2 and then download them to acc2.
I wanted to make sure that none of them will be deleted from the 2nt acc if I deleted any of them from the acc1 so I took some useless screenshots, tried to send them to the acc2, then save them, and then delete them from acc1 to see if they will be deleted from acc2 too (wich I completely did not want to happen).
At first it seemed like the screenshots weren't dissapearing from the 2nd acc but they did after 30 seconds or so. This thing made me very worried so I wanted to talk with someone from google beside making any mistakes.
My phone's storage it's 96% (or more) full and I want to make it somewhere between 60% and 80%, but I have to start this from my photos because I have many from online school and events and the only thing that helped me with my photos was google foto.. before the unlimited storcage dissapeared.
And that's why I stopped making backup for my photos (I had only one account and it was almost full) wich made my storcage become more and more full.
I even tried to find simple and subjective answers for my problem here but i didn't..
(So please don't tell me about other apps for photos or to swich to high cuality photos or that it's very hard to have multiple accounts on google foto managed differently because.....free unlimited storcage might be gone... but I will stay with google foto)
So here are the steps I want to make:
•Make 2-5 accounts for google foto
•Divide all my photos from my first account in 2-5
•Send each divided part to each account and save it there
•Manage each account differently
•Turn the backup off for all the accounts beside acc1
•Stop the new pictures I take from being showed on the other accounts
•Keep using the first account & bring my phone back to normal
Thank you very much for reading this and I apologize for any wiritting mistakes (I am not english and I am tired).
Please help me handle this!
P.S. Have a nice day!♥️
Answer:
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Question: Download my photos
Download my photos to my new phone
Answer:
====================End Question=====================
Question: Canvas print
I would like to find out what to do. When I'm dissatisfied with the canvas photo,I just received.
Answer:
====================End Question=====================
Question: How i can recover my deleted photos after 60 days?
I already look at the bin but all my photos and videos are gone. I tried to watch youtube but it's n…
Answer:
====================End Question=====================
Question: I'm receiving emails saying my photos haven't been picked up but they have and I want to order more.
I can't respond to the email and when I call the store they don't have any idea how to mark that I p…
I can't respond to the email and when I call the store they don't have any idea how to mark that I picked them up already. I can't find anywhere on google to change it and I'm afraid they won't let me order anymore.
Answer:
====================End Question=====================
Question: Can I geotag my photos
OK thanks
====================End Question=====================
Question: Account recover
I can't get into a photos account due to lost phone
====================End Question=====================
Question: would like to order the pink extrem clear platform sandals. It said they wont be hear until October.
Imif I oder the shoes will that get to me before October? Is there a phone where I can talk to a liv…
Answer:
====================End Question=====================
Question: Google is trying to nickel and dime
I'm going to just move my services off of Google and all its forms all together (except where I am f…
I'm going to just move my services off of Google and all its forms all together (except where I am forced to comply on the Google Play store) I do not like that I have to subscribe to each little aspect now .99 cents here $1.99 there I find this to be very annoying and it's causing me to want to drop Google entirely. Don't you make enough money just stealing and selling my data?
Answer:
====================End Question=====================
Question: How do you see what time the photo was taken up to the detail to the second
I am trying to see the time a photo was taken up to the second . I didn't have any pre installed dat…
Answer:
====================End Question=====================
Question: my unwanted photo is at my mom laptop, how i want to delete it?
====================End Question=====================
Question: Some pictures aren't added by itself. This needs to have a manual option too
I was trying to add pictures to a particular person label but couldn't add it manually as it doesn't…
Answer:
Chris and her husband Jim tour the US in an RV and present seminars "teaching old dogs new tricks with technology." Her specialty is Google Photos. She's written books on Picasa and Google Photos.
Answer:
====================End Question=====================
Question: Problems with Photos and Camera on android
Preview window on Camera app has disappeared. Photos app says getting photos. Cleared both caches. C…
Preview window on Camera app has disappeared. Photos app says getting photos. Cleared both caches. Camera app preview circle appeared and disappeared again. Cannot access photos via Camera or Photos app. Pictures I took didn't show up until days later
Answer:
====================End Question=====================
Question: I need a jewellery search
Answer:
====================End Question=====================
Question: I need to block someone whos photos i keep receving even though we dont share any albums! HELP SOS
I created an album to share with my parents of my pictures of our dog so they could have them too on…
I created an album to share with my parents of my pictures of our dog so they could have them too on their phone under the photos app. However i noticed I started to receive ALL PHOTOS THEY WERE UPLOADING AND TAKING in my google photos account. So i deleted the shared folder so couldnt be shared of our dog anymore. But I AM STILL CONTINUING to receive every picture they upload on their account comes up on mine. THIS IS DRIVING ME CRAZY and NEEDS to STOP. How do i block them so i dont receive any photos of theirs and I HOPE THEY HAVENT SEEN ANY OF MINE. This is stressing me out beyond a huge amount :(
Answer:
====================End Question=====================
Question: I have pressed free up space on 3 rd August 2021, deleted photos from camera time wise, return these
Sir, I have wrongly press free up space on 3 rd August 2021, this software manage mobile camera and …
Sir, I have wrongly press free up space on 3 rd August 2021, this software manage mobile camera and deleted important photos date and time wise, please return my photos which I have captured date and time wise, capture time is important,
Answer:
====================End Question=====================
Question: Download my photos
Download my photos to my new phone
Hi, Robert Barnes 9634
Welcome to Google Photos Community Support Forum & thanks for your query.
The free up option removes the originals of backed up pics from the phone.
That creates space to capture new photos.
Restoring the backed up pictures would be defeating the whole purpose of the free up space exercise.
That creates space to capture new photos.
Restoring the backed up pictures would be defeating the whole purpose of the free up space exercise.
To bring back the pics to your phone's gallery either, you can download photos one by one.
Regrettably, there is no option to do so on a batch of photos.
Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/.
Select the Google Photos app for data download.
Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery.
That will bring everything to your phone.
Still, for more information, I suggest you visit this link https://sites.google.com/site/picasaresources/google-photos-1/how-to-transfer-google-photos-back-to-your-camera.
Answer:
====================End Question=====================
Question: Canvas print
I would like to find out what to do. When I'm dissatisfied with the canvas photo,I just received.
Hello Gloria Garcia 5422,
contacting the Google Photos printing support team:
- chat: https://support.google.com/photos/contact/chat_printing_support
- email: https://support.google.com/photos/contact/email_printing_support
If you have subscribe to Google One there are additional contact options here https://one.google.com/support
Hope this helps.
Thanks.
Answer:
====================End Question=====================
Question: How i can recover my deleted photos after 60 days?
I already look at the bin but all my photos and videos are gone. I tried to watch youtube but it's n…
Hi, Aiman Hafizy
Welcome to Google Photos Community Support Forum & thanks for your query.
However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.
There is no way to get back the content through Google Photos.
Nevertheless, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
and run a scan for anything to recover.
Answer:
====================End Question=====================
Question: I'm receiving emails saying my photos haven't been picked up but they have and I want to order more.
I can't respond to the email and when I call the store they don't have any idea how to mark that I p…
I can't respond to the email and when I call the store they don't have any idea how to mark that I picked them up already. I can't find anywhere on google to change it and I'm afraid they won't let me order anymore.
Answer:
====================End Question=====================
Question: Can I geotag my photos
OK thanks
====================End Question=====================
Question: Account recover
I can't get into a photos account due to lost phone
====================End Question=====================
Question: would like to order the pink extrem clear platform sandals. It said they wont be hear until October.
Imif I oder the shoes will that get to me before October? Is there a phone where I can talk to a liv…
You posted on the "Google Photos" forum, and your question seems completely unrelated to it.
Answer:
====================End Question=====================
Question: Google is trying to nickel and dime
I'm going to just move my services off of Google and all its forms all together (except where I am f…
I'm going to just move my services off of Google and all its forms all together (except where I am forced to comply on the Google Play store) I do not like that I have to subscribe to each little aspect now .99 cents here $1.99 there I find this to be very annoying and it's causing me to want to drop Google entirely. Don't you make enough money just stealing and selling my data?
Answer:
====================End Question=====================
Question: How do you see what time the photo was taken up to the detail to the second
I am trying to see the time a photo was taken up to the second . I didn't have any pre installed dat…
Hi, Naveen Kumar Arcot Rathan Raj
Welcome to Google Photos Community Support Forum & thanks for your query.
All camera apps put a time and date stamp, unless user disables that.
However, the timestamp will contain minutes only & not seconds.
You will have to make a request to the camera app developer to add that feature.
Answer:
====================End Question=====================
Question: my unwanted photo is at my mom laptop, how i want to delete it?
====================End Question=====================
Question: Some pictures aren't added by itself. This needs to have a manual option too
I was trying to add pictures to a particular person label but couldn't add it manually as it doesn't…
See if this article about manual face tagging helps you: https://learngooglephotos.com/google-photos-and-manual-face-tagging/
Answer:
Chris and her husband Jim tour the US in an RV and present seminars "teaching old dogs new tricks with technology." Her specialty is Google Photos. She's written books on Picasa and Google Photos.
Answer:
====================End Question=====================
Question: Problems with Photos and Camera on android
Preview window on Camera app has disappeared. Photos app says getting photos. Cleared both caches. C…
Preview window on Camera app has disappeared. Photos app says getting photos. Cleared both caches. Camera app preview circle appeared and disappeared again. Cannot access photos via Camera or Photos app. Pictures I took didn't show up until days later
Answer:
====================End Question=====================
Question: I need a jewellery search
Hi, menaka s
Welcome to Google Photos Community Support Forum & thanks for your query.
You can upload photos of jewellery & then use Google lens to search that.
Answer:
====================End Question=====================
Question: I need to block someone whos photos i keep receving even though we dont share any albums! HELP SOS
I created an album to share with my parents of my pictures of our dog so they could have them too on…
I created an album to share with my parents of my pictures of our dog so they could have them too on their phone under the photos app. However i noticed I started to receive ALL PHOTOS THEY WERE UPLOADING AND TAKING in my google photos account. So i deleted the shared folder so couldnt be shared of our dog anymore. But I AM STILL CONTINUING to receive every picture they upload on their account comes up on mine. THIS IS DRIVING ME CRAZY and NEEDS to STOP. How do i block them so i dont receive any photos of theirs and I HOPE THEY HAVENT SEEN ANY OF MINE. This is stressing me out beyond a huge amount :(
Answer:
====================End Question=====================
Question: I have pressed free up space on 3 rd August 2021, deleted photos from camera time wise, return these
Sir, I have wrongly press free up space on 3 rd August 2021, this software manage mobile camera and …
Sir, I have wrongly press free up space on 3 rd August 2021, this software manage mobile camera and deleted important photos date and time wise, please return my photos which I have captured date and time wise, capture time is important,
Thanks
Answer:
You don't need to go into problematic download procedures because your photos are sorted on dates in the main Photos-page in the Google Photos app - that's why you have chosen to use Google for safety backup. And you simply can see the exaxt date and time when you move-up a single picture a bit like shown below on the forumsite:

Answer:
====================End Question=====================
Question: I have 115gb storage showing earlier but now it is showing only15gb
115gb storage showing in my account earlier but now it is showing only15gb in my account.
Answer:
====================End Question=====================
Question: Picture order for slideshow
Trying to play the slideshow in the order the pictures were taken. It only plays them starting with …
@Clarence
Answer:
Answer:
====================End Question=====================
Question: I need to recover my recently deleted photos from my bin
I need to recover my recently deleted photos. I already deleated those from bin and now i am not abl…
Answer:
====================End Question=====================
Question: My all contact number
All recover
Answer:
====================End Question=====================
Question: I can see the selection made is not a human but a part of the body. How to delete such results?
I have tried to delete the search results but couldn't. The part selected by Google photos is a huma…
I have tried to delete the search results but couldn't. The part selected by Google photos is a human body part other than its face. How to handle such results in future.
Answer:
If found under Things on the Search page, you can select and delete incorrect photos from that selection. But the original still will be somewhere in your mainstream.
Answer:
====================End Question=====================
Question: Recover old deleted photos from my phone or google photos
I want to know if I can recover old photos from My phone where I need it for a legal case. I want to…
I want to know if I can recover old photos from My phone where I need it for a legal case. I want to recover some old photos which I deleted a couple of years ago. I am praying to the universe that there might be a possibility to recover old photos
Answer:
You don't need to go into problematic download procedures because your photos are sorted on dates in the main Photos-page in the Google Photos app - that's why you have chosen to use Google for safety backup. And you simply can see the exaxt date and time when you move-up a single picture a bit like shown below on the forumsite:

PS: it always are pictures downloaded from social media which have all original data stripped which are causing problems in the chronology, but that is not your fault: blame Whatsapp etc.
PS: it can be more comfortable to view the pictures sorted by day or month just by moving two fingers on screen together to get smaller thumbnails.
Answer:
====================End Question=====================
Question: I have 115gb storage showing earlier but now it is showing only15gb
115gb storage showing in my account earlier but now it is showing only15gb in my account.
Hello Kushang,
Welcome to the Google Photos Community.
Perhaps you had an offer for 100GB when you bought the device and these offers are normally only for a fixed period of time which has now expired.
Regards,
Peter
Answer:
====================End Question=====================
Question: Picture order for slideshow
Trying to play the slideshow in the order the pictures were taken. It only plays them starting with …
@Clarence
The main stream always is sorted from new to old - you can not change that.
But if you select a series and hit the + right-up, you can create an album which you can give a logic name and that album will be sorted chronologically by default. And that is what you need for a normal slideshow.
Good luck
Answer:
It is the only solution Clarence.
But even in an album some pictures maybe out-of-order and then you can drag that picture to another postion between two other ones.
Good luck
Answer:
====================End Question=====================
Question: I need to recover my recently deleted photos from my bin
I need to recover my recently deleted photos. I already deleated those from bin and now i am not abl…
Hi, ONKAR SINGH
Welcome to Google Photos Community Support Forum & thanks for your query.
However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.
There is no way to get back the content through Google Photos.
Nevertheless, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
and run a scan for anything to recover.
Answer:
====================End Question=====================
Question: My all contact number
All recover
Welcome Rohit Singh 6581. Thanks for posting to Google Photos.
Your post is a bit unclear. What are you trying to accomplish?
Can you give a few more explicit details?
What error message(s), if any, are you getting?
Can you provide a screenshot?
The more details you can provide the better the chances we can help you.
Thanks
Answer:
====================End Question=====================
Question: I can see the selection made is not a human but a part of the body. How to delete such results?
I have tried to delete the search results but couldn't. The part selected by Google photos is a huma…
I have tried to delete the search results but couldn't. The part selected by Google photos is a human body part other than its face. How to handle such results in future.
Answer:
If found under Things on the Search page, you can select and delete incorrect photos from that selection. But the original still will be somewhere in your mainstream.
No Google here to blame just volonteers.
Answer:
====================End Question=====================
Question: Recover old deleted photos from my phone or google photos
I want to know if I can recover old photos from My phone where I need it for a legal case. I want to…
I want to know if I can recover old photos from My phone where I need it for a legal case. I want to recover some old photos which I deleted a couple of years ago. I am praying to the universe that there might be a possibility to recover old photos
Cheers
Answer:
If they are not on photos.google.com when you log-in with the gmail-account used years agoo, it is hopeless. But many change take a new account after changing to a new phone and then it becomes hopeless even more.
Answer:
Answer:
====================End Question=====================
Question: Subtitles
Answer:
Answer:
====================End Question=====================
Question: How do I transfer photos from my phone to my desktop. I have a Moto G7 power and an HP desktop .
Have connected phone and desktop with the charging cord. On PC have asked "help" how to xfer photos …
Have connected phone and desktop with the charging cord. On PC have asked "help" how to xfer photos from phone to PC. I did the steps and got error and to check that phone is unlocked - it is and that there's photos, there are.
Answer:
@Sandy
Answer:
====================End Question=====================
Question: Could i have all my pictures stored on my SD card
My photos were added to my account a few minutes ago,,, now I would like to add all my pictures to m…
Answer:
====================End Question=====================
Question: How can I download multiple videos in full quality?
I uploaded 1080p Videos from my Gopro using "high quality". When downloading a full album or downloa…
Answer:
If they are not on photos.google.com when you log-in with the gmail-account used years agoo, it is hopeless. But many change take a new account after changing to a new phone and then it becomes hopeless even more.
Sorry.
Answer:
@Amay
But even then: if they are not on photos.google.com in the Chrome-app anymore, it is hopeless.
Answer:
====================End Question=====================
Question: Subtitles
Hi, Mohan Lal 6175
Welcome to Google Photos Community Support Forum & thanks for your query.
However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.
There is no way to get back the content through Google Photos.
Nevertheless, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
and run a scan for anything to recover.
Answer:
Hi, Mohan Lal 6175
Welcome to Google Photos Community Support Forum & thanks for your query.
However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.
There is no way to get back the content through Google Photos.
Nevertheless, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
and run a scan for anything to recover.
Answer:
====================End Question=====================
Question: How do I transfer photos from my phone to my desktop. I have a Moto G7 power and an HP desktop .
Have connected phone and desktop with the charging cord. On PC have asked "help" how to xfer photos …
Have connected phone and desktop with the charging cord. On PC have asked "help" how to xfer photos from phone to PC. I did the steps and got error and to check that phone is unlocked - it is and that there's photos, there are.
Answer:
@Sandy
Apart form unlocking the phone you also need to give your permission for datatransfer - you can find that option in the mainsettings - probably under Storage when the phone is connected.
Good luck
PS: if your HP desktop is a Windows-10, you can use its Photos-app for importing from any source and that is quite comfortable. At first time use you need to decide about a destination folder, so best to make a new folder named Phone in the main Pictures folder before start. And you must decide about erasing the photo on phone after import - but I would advise not to do that.
Answer:
====================End Question=====================
Question: Could i have all my pictures stored on my SD card
My photos were added to my account a few minutes ago,,, now I would like to add all my pictures to m…
Hi, Joey Montes
Welcome to Google Photos Community Support Forum & thanks for your query.
Although there are multiple ways to transfer the content from the internal memory of the phone to an SD card, doing so through Google Photos allows retaining the backup and sync aspect.
Please follow the steps below to achieve the transfer.
- Open Google Photos.
- Tab Library.
- Tap the desired folder under Photos on the device like Camera, Screenshots etc.
- Select photos by long pressing then tap others after the tick confirms the first selection
- You can also long-press and stroke down while still in a pressed condition, to select a batch.
- Next, tap the 3 dot menu top right.
- Tap Move to folder.
- Tap New SD folder, type a folder name then tap Create.
Note that if the photos are backed up to Google Photos this will not remove them from the Photos, and even if the new folder is not selected for Backup & sync any contents will still be deleted if you delete that using the Google Photos app.
Answer:
====================End Question=====================
Question: How can I download multiple videos in full quality?
I uploaded 1080p Videos from my Gopro using "high quality". When downloading a full album or downloa…
I uploaded 1080p Videos from my Gopro using "high quality". When downloading a full album or downloading a single video via Edge Browser, I´m only getting a very low quality video file.
Example:
Original: 139mb, 50fps, 30035kbps
Web (info pane): 112mb
Downloaded file: 21mb, 25fps, 4432kbps -> significantly lower quality when watching the video
After some playing around I managed to download the 112mb file using Chrome browser: 112mb, 50fps, 24836kbps (no noticeable quality loss). This only works when I download a single video. However, when I download an Album, or select multiple videos for download, I only get the low quality reduced file size.
How can I download multiple videos in full quality?
Answer:
Hello Till,
Answer:
Answer:
Hi Till,
Answer:
Thx for the reply. Sry I have to say that, but: are you serious about your reply. This does not even come close to the answer of my question.
Answer:
I am having this same problem. When I download an album containing video and photos, all of which are uploaded at original quality, the video quality is reduced by 3/4th and images by 1/2. Is the only solution to download every single file individually? Talk about terrible work flow.
Answer:
I am having the same issue. I have a google pixel. My videos have been uploaded automatically at full resolution to Google Photos. When I try to download the videos from Google Photos to my computer, the quality of the video diminishes drastically.
Answer:
This is ridiculous, I can't even download a single video without the quality suffering terribly. Can someone tell us how to download videos in their uploaded quality?
Answer:
Have the same issue. I've been shared a Google Photo Album with 4K videos, uploaded in original quality. I need to download those to my PC in original quality, as I need to make a movie from them in Film maker software. But I can't! Info in web suggests, that videos are 4K and size of each varies from 200 to 400mb, but downloaded videos are only 1080p and 20-30mb in size. Album owner has paid storage and activated original quality option.
Answer:
====================End Question=====================
Question: Missing pics
I recently changed phones. I did an update but I have 6 months of pics missing. I only have intermit…
I recently changed phones. I did an update but I have 6 months of pics missing. I only have intermittent pics available. I changed from a LG to Samsung phone.
Answer:
If you have used the same Google account for setting-up your new Samsung there is a chance that they were backupped at Google via the Photos-app on your LG. You can check that via photos.google.com in the Chrome-app when being logged-in with that account.
Answer:
If you have used the same Google account for setting-up your new Samsung there is a chance that they were backupped at Google via the Photos-app on your LG. You can check that via photos.google.com in the Chrome-app when being logged-in with that account.
Answer:
====================End Question=====================
Question: Recovery October 2018toJanuary2019all pic
Please recovery my pic
====================End Question=====================
Question: All my photos geeting cloned and there are 1 copy for each photo how can i correct this?
All my photos geeting cloned and there are 1 copy for each photo how can i correct this?
Then you have to tell us about your workflow.
Answer:
====================End Question=====================
Question: having trouble with the sound feed on my videos . i wanna start a blog and 1 up ne competition.
I've gone through the settings attempted to troubleshoot it without success . its like an out side e…
====================End Question=====================
Question: How to view photos from LG tv
Google photos
====================End Question=====================
Question: How can I get my photo from my old Google account that I can't log in anymore
Nothing
Google needs to fix this ASAP. It's easier for outsiders to steal our info faster than it is for us to be busy and loose years of memories for forgetting a password shm
Answer:
====================End Question=====================
Question: Sd card formatter
Answer:
====================End Question=====================
Answer:
Hello Till,
Thanks for posting in the Google Photos Help Forum.
You can change the quality of your photos and videos to fit your preferences, or to free up storage space in your Google Drive.
- On your computer, open photos.google.com/settings.
- Select high quality or original quality for future uploads.
High quality
- Unlimited free storage.
- Photos are compressed to save space. If a photo is larger than 16MP, it will be resized to 16MP.
- You can print good quality 16MP photos in sizes up to 24 inches x 16 inches.
- Videos higher than 1080p will be resized to high-definition 1080p. A video with 1080p or less will look close to the original.
Original quality
- Limited free storage that uses storage in your Google Account. Check your storage here. If you go over this limit, learn how to buy storage.
- All photos and videos are stored in the same resolution that you took them.
- Recommended for photos that have more than 16MP and videos with more than 1080p.
- Recommended for printing large banners
- If you have a Pixel, you get unlimited free storage at Original quality for photos and videos uploaded from your phone. You won't be able to use "High quality."
- If you have the Pixel 2, you get free unlimited Original quality storage for photos and videos uploaded from Pixel before Jan 16, 2021. After that, new photos will be uploaded at High quality for free. If you upload new photos at Original quality, it will count against your storage. Photos uploaded before Jan 16, 2021 will remain free at Original quality.
- Learn more about backing up on your Pixel phone.
Here's a useful help center article for more information on how to "Choose a storage size".
Let me know if you have any questions.
Best,
Amanda
Answer:
Hello Amanda,
Yes I know about the high quality setting. Your answer is from the Faqs. And this is totally ok. However my question is:
How can I download multiple videos in full resolution?
Best
Till
Answer:
Hi Till,
Thanks for writing back.
Unfortunately there's no way to download multiple photos at one time in the Google Photos app. If this is a shared album, you can select multiple photos and select the icon of a cloud with a line through it in order to add them to your library. If this is your album, you can go to https://takeout.google.com/settings/takeout, select Google Photos, then select only this album to download it. It will download a zip file which will contain all the images in that album.
If you would like you can submit feedback to the Photos Team:
- Open the Google Photos app on a mobile device or go to photos.google.com using a computer
.
- At the top left, touch or click the menu icon
> Help & Feedback.
- Touch or click Feedback.
Let me know if you have any questions.
Regards,
Amanda
Answer:
Thx for the reply. Sry I have to say that, but: are you serious about your reply. This does not even come close to the answer of my question.
Yes, the question is about downloading multiple files via the cloud icon. But the question is: how can I make sure that the downloaded video files have full resolution?
Best Till
Answer:
I am having this same problem. When I download an album containing video and photos, all of which are uploaded at original quality, the video quality is reduced by 3/4th and images by 1/2. Is the only solution to download every single file individually? Talk about terrible work flow.
Answer:
I am having the same issue. I have a google pixel. My videos have been uploaded automatically at full resolution to Google Photos. When I try to download the videos from Google Photos to my computer, the quality of the video diminishes drastically.
Answer:
This is ridiculous, I can't even download a single video without the quality suffering terribly. Can someone tell us how to download videos in their uploaded quality?
Answer:
Have the same issue. I've been shared a Google Photo Album with 4K videos, uploaded in original quality. I need to download those to my PC in original quality, as I need to make a movie from them in Film maker software. But I can't! Info in web suggests, that videos are 4K and size of each varies from 200 to 400mb, but downloaded videos are only 1080p and 20-30mb in size. Album owner has paid storage and activated original quality option.
Google, please help. Otherwise this service is unusabe for original file storage.
Answer:
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