Google photo QA: Can i recover 1 year old photos

Question: Can i recover 1 year old photos

I am trying to recover 1 year old photos of google photos

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Question: I can't find the GROUP SIMILAR FACES option in my photos settings.

I can't find the people option in my search tab so i searched the settings to turn on the GROUP SIMI…

I can't find the people option in my search tab so i searched the settings to turn on the GROUP SIMILAR FACES option but it's not present for my main account but it is present in my other accounts. Why is that ...?

Answer:

Hi, SHREY SAHIL BARANWAL

Welcome to Google Photos Community Support Forum & thanks for your query.

Can you visit the link https://photos.google.com/settings through any browser on your phone, log into your account & see whether you can find the option there?

Answer:

I have several Google accounts, and they do behave differently:

In my main account I see he setting in https://photos.google.com/settings. grouping similar faces was activated in 2017 while traveling to Thailand (it was not available in Europe at that time)
I have another account where Grouping similar faces was activated after in became available in Europe. For reasons I do not know or understand, the setting is only available in the settings of the Google Photos app on mobile devices, and bot in https://photos.google.com/settings
On a third account (a school account) the option to group similar faces is not available at all

Answer:

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Question: open a new tab

Hello Jerald,

Welcome to the Google Photos Help Community.

To assist you better, let me know if you're facing any issues on Google Photos? If yes, could youplease elaboratethe post and help me understand the issue so that I'll be able to address the issue with the best possible solution?

Keep me posted.

Best,

Sonya

Answer:

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Question: If you have created a single album of 3 people in Google Photos, why release it?

Even though the faces of the people are different, only one group is facing I want to separate my si…

Hello Rathva Dipeeka,

Could you please be more specific in this?

Keep us posted

Answer:

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Question: Recovery photos

Google can't accept id.i how i recovery my old photos

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Question: SYNCHRONISED PHONE WITH ACCOUNT,PHOTOS NOWHERE

MY PHOTOS ARE NOT IN THE BIN.I DELETED THEM FROM THE DIVICE BUT FIRST I HAD CHECKED THEM IN THE PHOT…

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Question: How to delete images from Google Photos and reupload with Storage Saver option

Please suggest how to perform such operation for Pixel 5. The only option that is available for me f…

Hello Mikhail,

There may be no need to delete anything try going to https://photos.google.com/settings and using the Recover storage option.

I that doesn't work, get back to me for plan B

Regards,

Peter

Answer:

It helped with most photos but process has stopped for some reason. Now Storage Recover says that it is allowed to execute only once per day. Will wait till tomorrow and try again. Thanks!

Answer:

Hello Mikhail,

There may be no need to delete anything try going to https://photos.google.com/settings and using the Recover storage option.

I that doesn't work, get back to me for plan B

Regards,

Peter

Answer:

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Question: I want to sync only photos to google photos not videos

I am syncing my data in my computer with backup and sync. Simultaneously i am syncing pics and video…

I am syncing my data in my computer with backup and sync. Simultaneously i am syncing pics and videos to google photos. I want to sync only photos not videos to google photos. Videos are noise in my collection in google photos. Can we sync only photos ?

Answer:

No, that is not possible. Then you need to move these videos to a separate folder which is not synced to Drive & Photos. Or you let it go and then remove the videos from Photos by selecting the video-category at the bottom of the Search-page. Then they still are backupped at Drive, but take no additional space in your account. But I have to check this, so have some patience.

Tested now: the videofile on Drive will take over the storage-space which comes free on Photos. So the decision is yours: accepting this because of having the videos backupped, or moving them out of the synced folder on pc.

PS: the Backup & Sync app will get changed in august, but such details are unclear to me yet.

Answer:

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Question: I want to restore permanently deleted pics

Nothing

Hi, Rajib Manna

Welcome to Google Photos Community Support Forum & thanks for your query.

However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.

There is no way to get back the content through Google Photos.

Nevertheless, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;

and run a scan for anything to recover.

Answer:

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Question: Pin requirement to access photo app?

I want to have to enter a pin for google photo app. Is this possible? Apart from the pin I use to ac…

Hi, Lady of the Moon

Welcome to Google Photos Community Support Forum & thanks for your query.

However, Google Photos app doesn't provide any option to lock that using a pin.

Nevertheless, to hide your video, either you can archive that. Then, that wouldn't be visible immediately through the gallery view.

Or, if you have received the update of the "Locked folder", add the video to that.

Here is the help desk article explaining how to use the locked folder.

Hide your sensitive photos & videos

Answer:

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Question: How do i backup my photos

I want to start my Swagged to back my photos

Hello Tony,

Welcome to the Google Photos Help Community.

To assist you better, could you please elaborate the post with little more details and help me understand what is the exact issue so that I'll be able to address the issue with the best possible solution?

Incase if you're referring how to back up your photos, please follow the steps from this help center article on how to "Back up photos & videos".

Keep me posted.

Best,

Sonya

Answer:

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Question: How can I transfer these photos to pcasa of my pc from Google phitos folder

To transfer photos to my Picasa account at my pc

@ Ravindran Muthukumarasamy

There are no photos IN Picasa, but Picasa can show photos that are in folders on your computer.

You can download photos from Google Photos to your PC. See Download photos/videos

When the photos are in a folder that is monitored (scanned) by Picasa, the photos will be shown in Picasa.

Answer:

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Question: Recover photos from trash after 60 days

I may have deleted photos from my local device some time ago and since cannot find them in Google Ph…

I may have deleted photos from my local device some time ago and since cannot find them in Google Photos. It may have been 60 days because I cannot see anything in the trash. Do I have any options aside from what is in this thread? https://support.google.com/photos/thread/133988?hl=en

Answer:

Hi NKT23,

in addition to the options in the post you linked you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover. Nothing else can unfortunately be done.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Photo Descriptions aren't shared

Is this a bug in Google photos? When I add a description to a photo in a shared album the descriptio…

Is this a bug in Google photos?

When I add a description to a photo in a shared album the description only shows up on my copy of the photos. The other person can't see my Descriptions and the descriptions don't appear in photos that are added to an album! This seems like a bug. Does anyone agree?

Answer:

@ Calvin Croucher

"When I add a description to a photo in a shared album the description only shows up on my copy of the photos."

When you add a description in Google Photos, it is added to the database linked to your account and shown in the info of your photo. The description is NOT added to the metadata of the photo.
When you share a photo, you allow others to view your photo, including the description.
When others "Save" your photo to their own account, the description is also saved to their account
But when someone "downloads" the photo to a computer or mobile device, the description is not downloaded. Only when using "Google takeout" the description is downloaded in a separate .json file, not in the photo itself.

Answer:

I have confirmed that descriptions that I add to shared photos and shared albums are visible by those I have shared the album with. What is not possible is for the person I am sharing photos with to be able to add/edit descriptions to photos or albums. This still seems like a bug.

Answer:

@ Calvin Croucher

When you share a photo with someone, you allow that person to view the photo in your account.
Others are not allowed to edit or add descriptions to your photos. Although that might be useful in some cases, I think that it is not a bug but works as intended.
The person who you shared with can save the photo to his/her account and thus get his/her own copy where he/she can edit or delete the description.
In case of partner sharing, each partner can see the changes made by the other in the "Sharing" tab, but can only edit the saved copy

Answer:

I guess I expected that when setting up "partner sharing" edits of photos and photo Descriptions would all be shared so that my edits and those shared by the partner would all be see by both " partners". No matter, I guess this is just not how the feature was designed.

Answer:

@ Calvin Croucher

"I expected that when setting up "partner sharing" edits of photos and photo Descriptions would all be shared so that my edits and those shared by the partner would all be see by both partners."

When a photo is "saved" it is saved with the edits and description at the time of saving. Edits done by the owner after the saving will be visible in the "Sharing" tab, but not in the saved copy.

"Partner sharing" is rather limited: it allows the partner to see what is in your "Photos" tab, and (if wanted) save what is shared to his/her account. For example "Albums" must be shared manually. For me and my wife that makes it useless, since we add ALL photos to albums. We have chosen to give my wife access to my Google Photos, mainly for viewing.

Answer:

@ Calvin Croucher

"When I add a description to a photo in a shared album the description only shows up on my copy of the photos."

When you add a description in Google Photos, it is added to the database linked to your account and shown in the info of your photo. The description is NOT added to the metadata of the photo.
When you share a photo, you allow others to view your photo, including the description.
When others "Save" your photo to their own account, the description is also saved to their account
But when someone "downloads" the photo to a computer or mobile device, the description is not downloaded. Only when using "Google takeout" the description is downloaded in a separate .json file, not in the photo itself.

Answer:

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Question: My back ups have been on for years. I've looked today and 90% have deleted. Not in archive folder?

Find my backed up photos that Google have deleted.

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Question: How to add music into the video

How to add music into the video

Hi, Riti Sharma 302

Welcome to Google Photos Community Support Forum & thanks for your query.

You can't add music to a video.

However, you can create a movie using the video & then replace the music through the steps below.

Tap to open the movie.
Tap once again to make the controls visible.
Tap the edits symbol below the movie
That will show the next page & there you will find the music symbol ♪. Tap on that.
The pop-up screen will show the following options "My music" "Theme Music" or "No music".
My music allows replacing the current music with your recording in MP3 format.
Theme music shows the entire collection available through Google under various headings. Select any that you like. Once selected, tap on the tick mark at the top right corner.
Save the edited movie.

Answer:

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Question: I Can't see my old comment on google photo

I Can't see my old comment on my pic in google photo i want to recover them all back and plase them …

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Question: Stylized photos

How can I stylize photos of my choice, instead of Google doing it randomly? Thanks for any help...

Hi Yrurags,

Google Photos doesn't unfortunately provide any manual options for creating stylized photos, it can do it only automatically.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

It would be great if a picture could be sent even without manual controls.. if only a "Send to Stylizer" option were available, that would be so helpful. Sometimes the pictures it chooses make less sense than others.

Answer:

Hi Yrurags,

Google Photos doesn't unfortunately provide any manual options for creating stylized photos, it can do it only automatically.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: New phone, photos app in a loop saying "setting up your library".

1. Uninstalled and reinstalled. 2. Cleared app cache. 3.Removed my account, rebooted and logged back…

1. Uninstalled and reinstalled.

2. Cleared app cache.

3.Removed my account, rebooted and logged back into my account in the app.

Answer:

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Question: The photos that people are sharing with me through WhatsApp are not appearing on my WhatsApp folder.

The photos that people are sharing with me through WhatsApp are not appearing on my WhatsApp folder.…

Hello Donal,

First try the Library to make sure that Backup is selected.

<See screenshot online

If that looks OK perhaps this is an issue with WhatsApp media settings?

Open WhatsApp.
Tap the 3 dot menu; Settings
Storage and Data
Media auto-downloaded When connected on WiFi is a typical setting and should show at minimum, Photos

OR back to Settings

Chats
Media visibility switched on

If that doesn't work you could try WhatsApp support.

Go back to Settings
Tap on Help.
Tap on Contact Us.

Good Luck,

Peter

Answer:

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Question: Backed up photos dissappeared

Restored in past lack of storage took away now vanished

Hello Michael,

Welcome to the Google Photos Help Community.

I certainly understand how important those files to you. Could you please confirm, is the photos missing on both web version of the Google Photos (photos.google.com) and the Google Photos App as well?

Just a heads up: If the photos aren't available in photos.google.com then it looks like the photos aren't backed upproperly to your Google Photos account.

Keep me posted.

Best,

Sonya

Answer:

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Question: How to replace my photos before factory reset

My phone is factory reset.so my photos and condacts are missing.i want to replace my data's

If most of your contacts are available at contacts.google.com and most of your photos are available at photos.google.com for your gmail-account (mailadress + password), you will have them available after reset again. But don't expect that they are downloaded to your phone automatically.

After reset you should use the same Gmail-account for setting-up your phone and the Google-app for mailing and photos. If you don't know your password anymore, you are in great problems.

Don't reset then and try to log-in on photos.google.com and place a checkmark at Forgotten password and follow the procedure with precision. Else all is lost forever.

Answer:

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Question: Recover photos

I want recover my photos

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Question: How to self-manage google photos and google drive in new offerings

Please advise... Since google Drive and Photos are now don't inter-operate anymore, I'd like some ex…

Please advise...

Since google Drive and Photos are now don't inter-operate anymore, I'd like some expert advice on using Google Photos with media from phone and computer.

My family takes photos and video with android phones.
I've got a small file server (Synology NAS) that copies files out to google drive with lots of old media NOT from a phone. I could be copying files from my computer, so please don't say the NAS is a problem.
From time to time, I move the raw media from our family phones to NAS (which end up in Google Drive).

Before Google Photos disconnected from Google drive, media uploaded from phone and media from NAS all appeared in Google Photos (wonderful!). Now if I scan an image or edit a photo in Photoshop, they get sent to Google Drive, but I don't think they appear in Google Photos anymore.

Is the only way to get media to Google Photos to have Google "Backup and Sync" copy media into Google Photos? I haven't tried this yet. That would be a targeted approach to a few directories instead of "all media\

Answer:

For incidental jobs saved in some folder on Drive you simply can use the new option to upload from Drive on https://photos.google.com - they will land in the Recently added searchoption.

The only problem is the dating of these incidentals: they normally will get the date of scanning or whatever.

But on Photos you can edit dates to get the pictures in more logical place in the library and in some album.

Like shown below:

I think that's all probably.

Answer:

Hello, @AAron nAAs
First, there is a point to to be added and corrected for answers that have already been posted by Rinus.
Rinus described only how to copy photos already uploaded to Google Drive to Google Photos. However, you can have another way to upload directly your photos in local drive to Google Photos with Backup & Sync. I will describe it later.

Rinus told,
"the only problem is the dating of these incidentals: they normally will get the date of scanning or whatever".

Basically, Google Photos get the shooting date as timestamp on the cloud from EXIF data being included in the digital photo file. However, it gets the date of scanning or modifying only for photo files without EXIF data.

By the way, when use the new option to "Upload from Google Drive" on https://photos.google.com - they will land in the Recently added search option IF you click "View".
That's because they're taking you to the Recently added search page to make it easier to find the photos you have added. In Recently added search page, all files are lined up ordering to uploading date.
Always, uploaded files will land on photo-library page without doing anything, and are lined up ordering to timestamp specified by Google Photos.

You can see the configuration whole Backup & Sync with Google Drive and Google Photos in my diagram.

You told that,
"Before Google Photos disconnected from Google Drive, media uploaded from phone and media from NAS all appeared in Google Photos (wonderful!). Now if I scan an image or edit a photo in Photoshop, they get sent to Google Drive, but I don't think they appear in Google Photos anymore."

The media uploaded from the phone should have gone through blue arrow on my diagram, it means directly uploading to Google Photos. This function is kept after Google Photos disconnected from Google drive.

Although the media from NAS had appeared in Google Photos before disconnected at July 2019, If they no longer appeared in Google Photos anymore after disconnected, you might have uploaded media from NAS to Google Drive only.
Because the files already saved in Google Photos should not be removed even change on July 2019, however the option to "Sync from Google Drive" affect appearing in Google Photos, if you have used it.

Backup & Sync have 2 sync ways, which are "My Drive (= Google Drive)" and "My Computer (or My Laptop etc.)".
The sync way of My Drive is same as old sync app "Google Drive" then it sync My Drive folder of Google Drive with "Google Drive" folder created on your local computer.
This is the cloud address > https://drive.google.com/drive/my-drive

The sync way of My Computer allows you to specify for syncing any folder located anywhere on your computer and also to choose an option to upload photos and videos to Google Photos directly.
Since ver3. 39, it has already allowed users can sync photos and videos to Google Photos and Google Drive from network-attached storage (NAS) devices.
Attention : you can't choose the folder synced to My Drive.
This is the cloud address > https://drive.google.com/drive/computers

Answer:

@BC, I'm not sure there is any place for your opinion of what constitutes a useless answer, smiley or not.

@AAron nAAs, in answer to your question, and assuming your workflow up to the last leg is how you want to operate, the options are to manually upload from Drive using the Upload option at https://photos.google.com/ or to use Backup and Sync using the following preferences.

If you start with a few photos in a folder then add as you go you should be able to manage it without any problems.

Answer:

You can organize hierarchical folders in google drive and don't have in Photos. Google have to add photo viewer to drive with all Google photos options like people places albums.!!!

Answer:

@BC, I'm not sure there is any place for your opinion of what constitutes a useless answer, smiley or not.

If you start with a few photos in a folder then add as you go you should be able to manage it without any problems.

Answer:

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Question: Back up photo not see view

I want see my back up photos

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Question: I have download english web series but iam not getting subtitles

Not getting subtitles

Hi, Sai praveen

Welcome to Google Photos Community Support Forum & thanks for your query.

However, regretfully, the video player in Google Photos doesn't support subtitles.

You will have to look for some proprietary video player to do so.

Answer:

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Question: All photos have been deleted from Google Photos.

That's quite hopeless of course.

And if they have been on phone long ago, you hardly will be able to find them back via a rescue-app like Diskdigger.

Sorry, but your fingers have been faster then your brain and that is happening all the time here.

PS: ask Google via the feedback option to make deleting from trash impossible. We can do nothing.

Answer:

That's quite hopeless of course.

And if they have been on phone long ago, you hardly will be able to find them back via a rescue-app like Diskdigger.

Sorry, but your fingers have been faster then your brain and that is happening all the time here.

PS: ask Google via the feedback option to make deleting from trash impossible. We can do nothing.

Answer:

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Question: In MiA3, after hard reset I lost my all photos so how can I recover them ?

all photos lost because of hard reset

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Question: I have deleted my photos and videos permanently by mistake and I want them back please help meh

I have deleted my photos and videos permanently by mistake and I want them back

Hi, Andrew 1581

Welcome to Google Photos Community Support Forum & thanks for your query.

However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.

There is no way to get back the content through Google Photos.

and run a scan for anything to recover.

Answer:

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Question: us my old phone Motorola E5 play emei on these pics

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Question: Sir. Why I cannot withdraw my balance from my Snack video account? And my coin does not exchange.

Why I cannot withdraw my balance from my account balance?? And the coin does not exchange in taka th…

Why I cannot withdraw my balance from my account balance??

And the coin does not exchange in taka the next 8 am. Please help me.

Answer:

Hi, All Bangla all videos

Welcome to Google Photos Community Support Forum & thanks for your query.

However, regretfully, your query is not related to any feature in the Google Photos app .

You should contact the developer of Snack video app.

Answer:

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Question: How do you delete duplicate photos under Google photos.

So I accidentally backed up my photos more than once on Google photos so now I have multiple picture…

So I accidentally backed up my photos more than once on Google photos so now I have multiple pictures of the same and a lot of them how can I select the pictures that I want to delete and just having deleted

Answer:

@Andy

Google Photos refuses to upload identical images, so what about your real cloud at photos.google.com

If you see look-alikes there, they must be different in some details and google can't judge for you what is important to keep. But you can view the dtechnical details more easily by viewing the individual pictures with their infopanel open. Maybe you also will understand then what you did wrong and should be avoided in future. In you delete on site, the corresponding original on phone also will get deleted.

Answer:

See also How to prevent/remove duplicates

Answer:

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Question: Need help on sending all my photos to my sd card

Trying to move all photos from Google, Gmail, and Facebook to my SD CARD.

Hello Jane,

Open Google Photos
Tab Library
Tap the desired folder under Photos on device
Select photos by long pressing then tap others after the tick confirms the first selection
- You can also long press and stroke down to select a batch
Tap the 3 dot menu top right
Tap Move to folder
Tap New SD folder, type a folder name then tap Create

Note that if the photos are backed up to Google Photos this will not remove them from the Photos view and even if the new folder is not selected for Backup & sync any contents will still be deleted if deleted using the Google Photos app.

You should also have a setting in your camera app which saves new photos to the SD card.

Regards,

Peter

Answer:

Hello Jane,

Open Google Photos
Tab Library
Tap the desired folder under Photos on device
Select photos by long pressing then tap others after the tick confirms the first selection
- You can also long press and stroke down to select a batch
Tap the 3 dot menu top right
Tap Move to folder
Tap New SD folder, type a folder name then tap Create

You should also have a setting in your camera app which saves new photos to the SD card.

Regards,

Peter

Answer:

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Question: This video has no sound plz help nd resolve the sound problem

Sounds prblm

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Question: Homescreen photo

Set photo on homescreen not lock screen

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Question: Google photos use of SD card

How do I allow Google photos to use the SD card on my tablet? Lenovo M10.

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Question: Not getting sharing notifications on Google Photos for Android

I am not getting nofications on Android phone (or computer) when someone likes or comments on photos…

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Question: I have cleared the search results for detecting my face, from group similar faces. How do I add it

I need to add my photos group similar faces by recognising. Please someone help me with it. Thanks i…

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Question: Import photo back to camera roll, now it's a blank image?

I cleared my camera roll photos on my iPhone because they're all backed up to google photos. When I …

I cleared my camera roll photos on my iPhone because they're all backed up to google photos. When I went to put a few photos back to the camera roll to get prints, I hit save to camera roll. Now the photo is a blank image on both google and my camera roll. If I hold it down I can see the live image but it won't do anything else and I won't be able to print it

Answer:

Apparently it is one of these abnormal Apple-images. But the correct photo still can be present on photos.google.com in the Safari-browser when you log-in with your Gmail-account and when you choose Download under its 3 dots you may be able to choose the still image.

Goodluck

PS: the app primarily shows the images in the Cameraroll and thereby you see the same blank image twice.

Answer:

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Question: Not able to take FaceTime Live Photo

I have been taking Live Photo while talking on Face time. But now a message is coming that I have ta…

I have been taking Live Photo while talking on Face time. But now a message is coming that I have taken FaceTime photo but I don't find in photos or Google photo for last few days

Answer:

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Google photo QA

Tuesday, March 29, 2022

Can i recover 1 year old photos

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