Hello Pauline Ward,
contacting the Google Photos printing support team:
- chat: https://support.google.com/photos/contact/chat_printing_support
- email: https://support.google.com/photos/contact/email_printing_support
If you have subscribe to Google One there are additional contact options here https://one.google.com/support
Hope this helps.
Thanks.
Answer:
====================End Question=====================
Question: What is this?
Plant snap doesn't know
Hi, Karen Davis 106
Welcome to Google Photos Community Support Forum & thanks for your query.
To find what is the object, please follow these steps.
- Take a picture of the unknown object.
- Open the pic through google photos.
- Tap the lens icon at the bottom.
- That will launch a web search & show all the relevant results.
- If you wish to improve the accuracy of the results further, then adjust the four corners of the focus area.
- That will refine the results further.
Once done, you can browse the suggested articles to know further about the unusual object.
Answer:
====================End Question=====================
Question: Please help this photo emergency
====================End Question=====================
Question: Delete photo in my google photo
I need all restore the photo
hanamant patil,
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them.
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.
Regards,
~ Greg
Answer:
====================End Question=====================
Question: How to add music in My Music
I am looking for a way to add my own music in the My Music section in Movies but I can't find it any…
I am looking for a way to add my own music in the My Music section in Movies but I can't find it anymore I already have a bunch but I can't seem to find how I had done it 😭
Answer:
====================End Question=====================
Question: My photos of 5-6 gb disappeared without deleting.
My photos disappeared suddenly. I don't know where it went. These are my college memories. So please…
Hello Kartik Bhardwaj 9540 ,
Please take a look at the below link for detailed information.
Thanks.
Answer:
====================End Question=====================
Question: How do I make my pictures larger?
Just using default but pics are small.
Hi, Leslie Christensen
Welcome to Google Photos Community Support Forum & thanks for your query.
You can zoom into the pic & make that larger.
If you are looking for increasing the size of photo file, then, that wouldn't be possible through Google Photos.
However, you can download the picture on a Windows PC & then use the MS-Paint programme to resize the picture to any desired dimension.
Answer:
====================End Question=====================
Question: How can I use the photo of me from'mytillie1myheart@gmail.com' which used to be my email?
tried to upload photo from that email address which I also used for my Facebook profile
had hoped for live chat or talk w/ a real live expert;that was 13 days ago &still no help.pls don't wan't any community replies as they are not helpful in this case.
Answer:
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Question: How do I switch my photos backup to another account?
Recently, I tried to backup all of my photos from my phone to Google photos but I have too many phot…
Recently, I tried to backup all of my photos from my phone to Google photos but I have too many photos to back up and it ended up taking up all of my storage. Now I can't edit any documents or send emails. I have another google account that I can use to back up my photos, I just don't know how to transfer them to that account to free up some space in my first account. I am also okay with google not backing up my photos anymore so I can get back that storage on my first account.
Answer:
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Question: In google app in my iPad cast is not seen , how to view photos in Samsung tv
I want to see photos in google app in iPad in Samsung tv without chromecast
====================End Question=====================
Question: need to recover permanently deleted files
hi I need to recover a permanently deleted file which I accidentally deleted today itself.
I am lovely,
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them.
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.
Regards,
~ Greg
Answer:
====================End Question=====================
Question: Deceased pet - new photos getting her name
I'm looking for a way to tell Google Photos that No New Photos should get a specific name tag. (Dece…
I'm looking for a way to tell Google Photos that No New Photos should get a specific name tag. (Deceased pet's name)
My girl cat passed away, but my boy cat looks very similar. All my photos of him are being automatically tagged with her name. I understand cats can be hard for AI to distinguish, but really, the AI should stop applying and/or archive her name.
I don't want to remove the tag - I want to be able to look back at old photos of her. But, no new photos should have her name in it.
Has anyone found a way to archive a name or prevent new Photos from being tagged with that name?
Thanks for any help/suggestions!
Answer:
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Question: Photo in app but not able to see on Facebook
Moving the photos Archicring them in archiving creating an album
====================End Question=====================
Question: Hi, How to change order of people & pets to see most viewed first & less viewed at end? Thanks!
Clicked on picture circles, no way to drag to a different place
Hi, It's Me 2405
Welcome to Google Photos Community Support Forum & thanks for your query.
However, regrettably, the people & pets collection doesn't provide any means to arrange the thumbnails as per our choice.
Nevertheless, you can suggest that feature through the help & feedback route.
Here is a link explaining how to do so.
Answer:
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Question: I want to delete duplicate photo from Google photos
I want delet duplicate photo from Google
Hi, aniket tare
Welcome to Google Photos Community Support Forum & thanks for your query.
Google Photos never uploads the same picture multiple times.
What we see as duplicates have some difference in file format or metadata.
What we see as duplicates have some difference in file format or metadata.
Regrettably, Google Photos doesn't provide any means to remove the apparent duplicates. You have to search those manually.
However, you will find some tips in this article on how to avoid duplicates in the first place & how to remove the ones which are already there.
Answer:
====================End Question=====================
Question: How do I "unhide" pics of people or places I previously chose to hide?
I'm trying to "unhide" the people I previously marked "to hide" from my view. How do I undo this
Hi, Lindsey P 4650
Welcome to Google Photos Community Support Forum & thanks for your query.
To unhide a person that you hid before, please follow these steps.
- Tap the search icon at the bottom
.
- Tap view all to see the thumbnails of all the persons in people & pets.
- Tap the three dots at the top right corner
- Tap on the menu "Hide & show". Please note this menu works like a toggle. If you tap once, the hidden faces become visible. If you tap a second time, then all hidden persons hide again.
- Now you will see all the hidden persons with a symbol of eye & a slash across that.
- Tap on the eye once. Please note, the eye icon also acts as a toggle. Tap once, the person will be unhidden. Tap a second tome & then the eye will reappear hiding the person once again.
- Once the eye symbol is gone, the thumbnail of the person will become visible again.
Answer:
====================End Question=====================
Question: I can't find my photos, they just disappeared
I made the folder but now I can't find any of that photos
====================End Question=====================
Question: How do I save a picture in my gallery as a screensaver not the aod
Selected a picture and hit the use as button all that gives me is the aod or contacts
====================End Question=====================
Question: Some videos not getting download
My some videos from Google photo not getting download
====================End Question=====================
Question: No puedo visualizar mis fotos antiguas en la app
Estoy tratando de visualizar mis fotos antiguas en la app y no me deja
====================End Question=====================
Question: How to recover permanent delete photos
Recover permanently delete photos
If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.
Now- with that out of the way let's deal with Deepak Bhardwaj 3697's post in Google Photos.
Please note that, due to a variety of reasons, not all files can be recovered - but you can try!
1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.
2. Items deleted manually from photos.google.com/trash can not be recovered.
3. Items deleted from your YouTube Channel can not be recovered.
4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.
5. Items manually deleted from Gmail trash can not be recovered.
6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.
1).If you are using a regular personal account
You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
If the answer is helpful, please click "Recommend" to help other users of the community.
Answer:
====================End Question=====================
Question: I use an IPhone, why do my deleted photos backup on google photos- I need to clear some storage
I don't what the deleted photos from my phone to be backed up to my Google account
====================End Question=====================
Question: Missing my fhotos
Mera fhots missing ho gaya h kuch kar wo fhotos hamko chsye
====================End Question=====================
Question: What's app images not showing in my gallery with and without sign in
When someone sends any images or videos on what's app it dosent shows on my phone wheather I have si…
====================End Question=====================
Question: Account Storage not updating after deleting photos
I deleted over 7 GBs of photos and videos from my Google Photo app on my Chromebook and my Google ac…
I deleted over 7 GBs of photos and videos from my Google Photo app on my Chromebook and my Google account storage didn't change at all. I deleted the photos over a week ago thinking there was a delay but it still hasn't been updated. I deleted the photos from my trash as well. My storage is saying that it's 99% full still. Any suggestions?
Answer:
Leah_Bell,
The amount of free storage space you have with Google is shared between Google Photos, Google Drive, and Gmail.
This means that email attachments in Gmail, original quality pictures in Google Photos, and certain file types in Google Drive will all reduce the amount of space you have left.
This means that email attachments in Gmail, original quality pictures in Google Photos, and certain file types in Google Drive will all reduce the amount of space you have left.
Visit the Google One storage page to see your current storage usage. Visit the Google One Storage Management page to view more comprehensive details about your files along with options for cleaning it up to create more space.
This info should go a long way to helping you figure out what's responsible for using your storage.
Regards,
~ Greg
Answer:
====================End Question=====================
Question: Company phone / Personal Phone - How do I separate the photos?
Google photos - I have had a company phone for sometime now with a couple of Gmail accounts. I just …
Google photos - I have had a company phone for sometime now with a couple of Gmail accounts. I just purchased my own phone and would like to separate my personal photos from my business photos. How can I do that?
Answer:
Hi RVEGA,
>>> I just purchased my own phone and would like to separate my personal photos from my business photos. How can I do that?
The easiest way, assuming we are not talking about thousands of images (and possibly even then) is to create an Album in the ~Company~ account(s) containing the personal images, then Share the Album to your personal Gmail account and very important "Add to library".
For more info, see Method B in: https://sites.google.com/site/picasaresources/google-photos-1/how-to-transfer-photos-from-one-google-account-to-another
Confirm that everything is in your personal account by verifying them at: https://photos.google.com/u/0/
Then wait a week and clean up (e.g., delete if desired) the images in the Company account - be VERY careful that you are logged into the correct account!
It is always a good idea to store important images in more than one place / tool. My photos are in Google Photos, on my laptop, and on multiple external disk drives (not connected to any computer or network).
Best regards, Dougsap (volunteer Google Photos user)
Answer:
====================End Question=====================
Question: How do you backup my photo
Tried so far
====================End Question=====================
Question: Photos Recovery
Delete recover photos
rohit roy 7157,
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them.
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.
Regards,
~ Greg
Answer:
rohit roy 7157,
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them.
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.
Regards,
~ Greg
Answer:
====================End Question=====================
Question: I'm trying to get the complete picture of this ad to return so that I can get the complete address
Get website for this particular item
Hi, Ronnie Lee 2856
Welcome to Google Photos Community Support Forum & thanks for your query.
To find related content to a picture, please follow these steps.
- Open the pic through google photos.
- Tap the lens icon at the bottom.
- That will launch a web search & show all the relevant results.
- If you wish to improve the accuracy of the results further, then adjust the four corners of the focus area.
- That will refine the results further.
Once done, you can browse the suggested articles to know further about the unusual object.
Answer:
Hi, Ronnie Lee 2856
Welcome to Google Photos Community Support Forum & thanks for your query.
To find related content to a picture, please follow these steps.
- Open the pic through google photos.
- Tap the lens icon at the bottom.
- That will launch a web search & show all the relevant results.
- If you wish to improve the accuracy of the results further, then adjust the four corners of the focus area.
- That will refine the results further.
Once done, you can browse the suggested articles to know further about the unusual object.
Answer:
====================End Question=====================
Question: how to know which photos are taking up space in photos ?
In my Pixel i I backup original photos with storage is unlimited. But somehow Google Photos talking …
In my Pixel i I backup original photos with storage is unlimited. But somehow Google Photos talking space from my account storage. Why this is happening? and how to backup those photos/videos without taking my cloud storage?
Answer:
Keep in mind that the unlimited original quality uploads only apply to pictures and videos uploaded directly from your Pixel device. Any pictures or videos uploaded from a different phone, computer, or other device will count against your available storage.
Visit the Google One storage page to see your current storage usage. Visit the Google One Storage Management page to view more comprehensive details about your files along with options for cleaning it up to create more space.
Answer:
Yes I'm only backing up from my Pixel devices. Here i just wanted to clear those 2.2GB storage and back those file in free cloud storage. But i can't found any way to see those file.
Answer:
====================End Question=====================
Question: Need my pictures sent to my new cell phone a.s.a.p.
You can get the pictures from your old phone to your new phone by uploading them to Google Photos. Once they are uploaded, simply log in with the same Google account credentials on the new phone and you should have access to your files.
Nobody here has access to your account, photos, videos, or other personal information so you are the only one who can do this.
Answer:
====================End Question=====================
Question: when viewing a movie myself it's fine, but when downloading/trying to share, it doesn't work
the video i download does not have any of my edits, it is just the automatic version that google put…
Hi
Are you having the same problem as here?
https://support.google.com/photos/thread/110920#
Answer:
====================End Question=====================
Question: Find a deleted WhatsApp image July 2020
====================End Question=====================
Question: How to recover permanent deleted videos
I've tried everything possible
Restore photos & videos
If you deleted an item and want it back, check your trash to see if it’s there.
- On your Android phone or tablet, open the Google Photos app
.
- At the bottom, tap Library
Trash
.
- Touch and hold the photo or video you want to restore.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone’s gallery app
- In your Google Photos library
- In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device’s Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.
Important: If your Google Photos account is inactive for 2 years or you're over your storage limit, your content may be impacted. Learn more about this.
Answer:
====================End Question=====================
Question: I have albums when I log in on my laptop but not on my app. How do I get those albums back?
I have albums when I log in on my laptop but not on my app. How do I get those albums back?
====================End Question=====================
Question: Album on phone not showing up on back up for Google photos
Album on phone is not coming up for backup on Google photos
====================End Question=====================
Question: Need Google support
The Google update destroyed my "Google photo search" Need to restore
Hi Lisajo
I am confused by what you are asking.
It sounds as if the problem you are having is with Google Search, and not Google Photos app specifically. That is< you had a Google search for images, and the Google app updated and somehow affected your search results?
If the problem is with Google Search, please visit their help community https://support.google.com/websearch/community?hl=en
If the problem is with your Google Photos app and you are trying to locate your own missing images, etc. (and not a web search for images) please visit this help article https://support.google.com/photos/announcements/9343342
Best wishes
Joe
Answer:
====================End Question=====================
Question: How do I stop the connection with my google account and my gallerie
Every time I screen something or take a picture it goes directy in my google photos account. I stopp…
Every time I screen something or take a picture it goes directy in my google photos account. I stopped the backup and sync but that doesnt stop it. I dont want it in there because I dont use it, and i only want it on my phone galerie. It also takes up alot of space that I use for my mail. I want to deside what i want on there. Also when i delete something it also delete it from my phone what I also dont want. Can somebody help me.
Sorry for my bad English I am Dutch.
Answer:
Hi, ilke haadsma
Welcome to Google Photos Community Support Forum & thanks for your query.
The Google Photos app acts as a portal viewer & shows the content from the phone & the cloud also.
That creates a wrong impression about the backup happening even after turning off the setting.
Nevertheless, you have the following options.
- Uninstall the Google Photos app if your device permits you to do so. If not, disable that through settings.
- Or use the Google Photos app without any account.
That will remove the impression of backup happening without your permission.
Answer:
====================End Question=====================
Question: My google photo account has been suspended as it was set up with an old email address
I cannot access any of my photos from the past 6 years as they were attached to my old google accoun…
I cannot access any of my photos from the past 6 years as they were attached to my old google account which was suspended when my edubuzz email was shut down. Is there any way I can get these photos back for my new account
Answer:
Hi, Maggie Livingstone
Welcome to Google Photos Community Support Forum & thanks for your query.
I suggest, you please visit the link
https://support.google.com/accounts/answer/7682439?hl=en and follow the suggested steps to recover your account.
https://support.google.com/accounts/answer/7682439?hl=en and follow the suggested steps to recover your account.
Still, if you face some problem, please create a post in the support forum for Google Accounts. The link is
https://support.google.com/accounts/community?hl=en
Answer:
====================End Question=====================
Question: how to rotate a photo
Trying to rotate a photo, I thought it was shot portrait but it is showing up landscape. I found the…
Trying to rotate a photo, I thought it was shot portrait but it is showing up landscape. I found the rotate feature once, but I don't know how I got there.
Answer:
When viewing the picture in the Google Photos app, tap the edit icon 
below the image.
Once in the editor, tap the Crop/Rotate icon 
in the upper right corner.
You should also read through the official Google Photos Help page about the different editing features.
Answer:
====================End Question=====================
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