Google photo QA: How do I make my downloads appear when I am offline q

Question: How do I make my downloads appear when I am offline q

Make downloads available when offline

Hi, Nick Gross

Welcome to Google Photos Community Support Forum & thanks for your query.

Downloads are stored in the phones memory. You should be able to find those even when offline.

I suggest you use some file explorer app to locate the downloads.

Answer:

====================End Question=====================

Question: What happened to my account

desimoser50@gmail.com and desireemoser@google.com

====================End Question=====================

Question: In sharing option I have everyone photo but I want to keep only that specific person photo in it

In Google's photo their where we search specific person photo but some other photos are getting in t…

In Google's photo their where we search specific person photo but some other photos are getting in that automatically I want to remove unwanted faces from that section but I am unable to do

Answer:

Hi Sidharth, thanks for posting.

You can add, remove, or change a face label when Google Photos labels the wrong person or pet.

On your Android phone or tablet, open the Google Photos app .
Select a photo tap More .
Scroll to “People” and tap Edit .
Remove, add, or change a label:
- To remove a label: On the face label, tap Remove .
- To add a label: Under “Available to add,” tap Add on the face label. Then, in the photo, tap a label to add, or select Add to create a new label.
- To change a label:
  1. On the face label, tap Remove .
  2. Under “Available to add,” on the face label, tap Add .
  3. Select a face label to add.
Tap Done.

I hope this helps!

Answer:

====================End Question=====================

Question: Photos recovery

I've deleted my photos from google photos and also from the trash yesterday mistakenly. Please help …

I've deleted my photos from google photos and also from the trash yesterday mistakenly. Please help me to recover them. Those are so important to me. Please help me recover them. I don't even need all photos just yesterday photos only. Please help me recover them.

Answer:

Hi Ratnakar, thanks for posting.

Unfortunately, it is not possible to recover photos or videos permanently deleted from the Google Photos Trash. You may consider installing a deleted video recovery app from the Play Store and running a scan, but that is certainly advice to use with your own judgement and risk.

Sorry I don't have a better answer for you.

Answer:

====================End Question=====================

Question: Whenever I try to change wallpaper, the message "error, could not load media" appears

Every time I try to change the wallpaper, I get the same error message and cannot change the backgro…

Every time I try to change the wallpaper, I get the same error message and cannot change the background image. I've tried going through the Google photos app or going through the wallpaper steps in settings, made sure phone and photos app were up to date, tried clearing cache, tried restarting phone several times, tried editing the picture, tried different pictures etc and nothing has helped.

Answer:

====================End Question=====================

Question: When I play a movie in french,I can't understand anything because I'm English and no translation

When I play a movie in french,I can't understand anything because I'm English and no capsion shown

Hi, Gary Van Zyl

Welcome to Google Photos Community Support Forum & thanks for your query.

Google Photos doesn't support captions.

Further, Google Photos is for storing, enjoying and sharing personal memories. Google Photos is not intended to store or serve media such as photos or videos that aren't personal.

What you are looking for playing a video that was made commercially & dubbed in multiple languages.
You will have to look for some proprietary video player to do so.

Answer:

====================End Question=====================

Question: How can I restore my photos and videos?

My photos and videos were not backed up in my previous cell phone which is not working anymore. Is t…

My photos and videos were not backed up in my previous cell phone which is not working anymore. Is there any way that I can restore them on my new phone?

Answer:

====================End Question=====================

Question: Device folders missing on Google photos app

I'm trying to add device folders to Google photos but when I go to hamburger menu ➡ device folders i…

I'm trying to add device folders to Google photos but when I go to hamburger menu ➡ device folders it doesn't list all folders.

It lists:

Camera /sdcard/DCIM/Camera

Office lens /sdcard/Pictures/Office Lens

Screenshots /sdcard/Pictures/Screenshots

Pictures

Instagram /sdcard/Pictures/Instagram

Download

It doesn't list (some examples)

Facebook /sdcard/Pictures/Facebook

Photoscan /sdcard/DCIM/Photoscan

Snapseed /sdcard/Snapseed

1) I've tried the clear data a d clear cache options

2) I've checked the folder permissions and they all have the same permissions (readable, writable ➡ / hidden ➡ )

I know there are some posts related or exactly about this issue but no one has a proper answer.

Answer:

Hi Leonardo, do you have photos in those folders, they won't show if you don't.

If you do then I have no idea and invite anyone who knows to chime in,

Peter

Answer:

Yes, those folders do have pictures. I even created a folder named test and copied 1 photo from another folder that was showing up in Google photos but for some reason Google photos didn't detect this test folder as well.

Answer:

====================End Question=====================

Question: Need last 10 photos backup

Photos

Hi Drx. Vikash Gujjar,

If your photos were successfully uploaded to Google Photos you can access the latest one here https://photos.google.com/search/_tra_

Hello Vicky Morrison,

Please review the following information in case there are any options you haven't yet tried.

1. Check your online account - photos.google.com

If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than on

Community Console Google Photos

2. Check the trash - photos.google.com/trash

Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.

If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.

3. Review other options

if you previously used Picasa, visit picasaweb.google.com and search for your photos.
have you made any backups of the photos on your phone, camera, computer, or elsewhere?
there is a small chance that you can restore the photos using a recover deleted photos app (Android). I haven't used them myself so have no specific recommendations. There may well be more app options if you visit the appropriate app store and try other search terms. I don't see any similar apps on the iOS store, but you could check yourself.
you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.

Thanks.

Answer:

====================End Question=====================

Question: An application is running slow in my device, where do I need to go

An application is running slow

====================End Question=====================

Question: Picture go to my computer off my phone.

Photo

Why o why "girls" never tell what they are doing exactly?

So we need start guessing around.

Open photos.google.com in the browser (Edge or Chrome) of your computer and log-in with the gmail-account used on your phone.
Select one picture by clicking in the upper left corner.
Select Download under the 3 dots right-up
Then the file will land in the Downloadsfolder of your computer and can be dragged to the normal Pictures-folder.
That's all

Maybe you have done exactly the same, but you don't see the file.

Then you have a lovely heic-file from some iPhone-user and you need to install a Heic-plugin from Microsoft in the Windows Store to be able to view them (assuming you have a Windows-10 computer).

PS: of course you can select more then one picture, but then you get a zip and then I have to explain what to do next. Etc.

Answer:

====================End Question=====================

Question: Pliz restores dlde my photo andoride and sd card

Hi google pliz restores dlde my photo and video Andoride and sd cards thanks

You will find this article helpful.

https://support.google.com/drive/answer/1716222?co=GENIE.Platform%3DAndroid&hl=en

Answer:

====================End Question=====================

Question: My Google photo keeps crashing 😑

Restarting phone, erasing cache, updated app nothing has worked app hasn't worked since day one

I'm the same, except mine used to work until about 2 weeks ago. Since then, I can't do anything in the app for more than a few seconds before it crashes. Now, even after the update they literally just had yesterday, it still crashes either on opening or after scrolling for 30 seconds or less.

Answer:

====================End Question=====================

Question: Hi restore videos and photos

Hi want to recover some photos and videos after a factory reset on android phone thanks.

If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.

Now- with that out of the way let's deal with Susie76's post in Google Photos.

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

If the answer is helpful, please click "Recommend" to help other users of the community.

Answer:

====================End Question=====================

Question: Some Photos are not showing like curapt please fix this

This picture not showing

====================End Question=====================

Question: I am unable to install the app, please help me with that

I am unable to install the app, I also wrote the review but it doesn't help me, I am downloading the…

I am unable to install the app, I also wrote the review but it doesn't help me, I am downloading the app again and again but it is not installing. Kindly help me with that.

Answer:

Hi, Aniket Prajapati_IGM

Welcome to Google Photos Community Support Forum & thanks for your query.

There is no download option in the play store. Are you downloading the app through some third part sources?

Answer:

====================End Question=====================

Question: Christy m naked pics

Jason and Christy fucking

====================End Question=====================

Question: Why is there no sound on my screen recorded videos

There's no sound

====================End Question=====================

Question: The photo of two people has become one, please help me in separating the use. I have sent message ma

The photo of two people has become one, please help me in separating the use. I have sent message ma…

Hi, Devbrat Prajapati

Welcome to Google Photos Community Support Forum & thanks for your query.

Once you merge photos of two persons, that action can't be undone,

You will have to separate the pics manually.

Answer:

====================End Question=====================

Question: I want to monitor my child's texting

Monitor calls and text messages

====================End Question=====================

Question: My wife's pictures on Google cloud how can I get them from there now she has passed

My wife passed and a lot of her pictures are on the cloud how do I get them

Sorry to hear that Carl, but why you don't have her password for gmail?

Because then you can add her account to your Photos-app and view her photos immediately and then you can download invidual photos to your own phone. Or you could share a selection to your account etc.

Else you should go into the complex steps described here: https://support.google.com/accounts/troubleshooter/6357590?hl=en

We can do no more.

Else you should go into the complex steps described here: https://support.google.com/accounts/troubleshooter/6357590?hl=en

We can do no more.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

====================End Question=====================

Question: I want to talk with a Google Photos product expert. How do I connect with one?

I'm new to Photos and trying to upload select photos from my phone into Photos account created by an…

I'm new to Photos and trying to upload select photos from my phone into Photos account created by another person, sometimes into new folders that I might create.

Answer:

====================End Question=====================

Question: restore permanently deleted pictures and videos

photo recovery apps

Hi my picturez,

I’m sorry, it’s not possible to recover photos and videos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Welcome to the Google Photos Help Forum.

@Sandeep, could you please confirm what exactly are you referring to when you say back up photos? Are you trying to backup your photos from your device to Google Photos?

If yes, here are the steps that would help you to do so:

Open the Google Photos app .
Sign in to your Google Account.
At the top, tap Menu.
Select Settings.
Click on Back up & sync.
Tap Back up & sync on or off.

If that's not what you're looking for, please write back to me with a screenshot so that I can look into the matter and help you accordingly. Please redact any personal information while sharing the screenshot.

@Sandaruwani, could you please confirm what exactly are you referring to when you say delete photos? Are you trying to restore photos that you've deleted? If yes, please follow the below steps to do so:

On your Android phone or tablet, open the Google Photos app .
At the top left, tap Menu.
Click on Trash.
Touch and hold the photo or video you want to recover.
At the bottom, tap Restore. The photo or video will be back:

In your phone.
Into the "Photos" section of the app.
Into any albums it was in.

But if you've already deleted the photos from the Trash from your Google Photos, there is no other way to restorethem.

That being said, if you would like to see this feature implemented in the future, I recommend leaving feedback about it through the following steps:

Open Google Photos.
Click on Menu.
Select Send feedback.
Click on Send.

The product team reviews the feedback regularly and uses it to better improve the product overtime.

For more information, please check the Help Center Article on backing up photos & videos.

Let me know if you have any other questions.

Best,

Emma

Answer:

====================End Question=====================

Question: How I download all my photos to memory card from Google photos

I have tried to download and transfer my backup photos from Google photos app to memory card in my p…

Hi, Thushany Ramesh

Welcome to Google Photos Community Support Forum & thanks for your query.

The photos will always download toe a folder designated as "Downloads".

From there, you can move the pics through Google Photos.

Answer:

Hi, Thushany Ramesh

Welcome to Google Photos Community Support Forum & thanks for your query.

The photos will always download toe a folder designated as "Downloads".

From there, you can move the pics through Google Photos.

Answer:

====================End Question=====================

Question: How can I get the photos that I have deleted permently

Im finding the photos thats I have deleted permently

Hi Thantsin,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

====================End Question=====================

Question: Had to restore phone and re download google photos and only some photos show up.

I had to restore my phone and I lost all my photos, but I knew I had google photos so I wasn't worri…

I had to restore my phone and I lost all my photos, but I knew I had google photos so I wasn't worried. I re downloaded the app and only some photos show up. I think sometime google had changed the way they do their google photos so I don't think I backed up the photos ever since I got the app a couple years ago, but I always had it on so I knew I could always get to them. I probably haven't touched the app for about 6 months, but when I re downloaded it, it shows me photos I took this June and nothing after June.

Answer:

====================End Question=====================

Question: Recover images

Hi team, I would like to recover my deleted images and video from Google photos...requesting your he…

Now- with that out of the way let's deal with M vishanth's post in Google Photos.

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

If the answer is helpful, please click "Recommend" to help other users of the community.

Answer:

====================End Question=====================

Question: I am unable to post this video on whatsapp, as it's showing format not supported.

I have tried to find out ways available in the phone to share the videos but not succeeded.

Videos always are too big files for mailing or chatting.

Select the video, hit Share (lying V) and choose Make link at the bottom.

Then hold your finger in the message for a second and choose Paste.

There you go.

Then the receiver can view them in good quality.

Answer:

====================End Question=====================

Question: I can't delete my photo from sd card

====================End Question=====================

Question: Help me my photos are deleted from the virus hunter app please help me

To restore backup deleted photos

====================End Question=====================

Question: The Free Up Space button turns grey for 1 second when clicked, then back to blue and nothing happens

I want to free up space on my phone. I go to click the Free Up Space blue button. It temporarily tur…

I want to free up space on my phone. I go to click the Free Up Space blue button. It temporarily turns grey but then back to blue and nothing has happened. I have restarted my phone and uninstalled/reinstalled the app twice and it is still happening. Any advice on what to do to make sure if I delete photos from my phone gallery they are definitely saved in goggle photos?

Answer:

====================End Question=====================

Question: Has google photos stopped automatic panos?

This last month my phone has stopped automatically creating panos, like it used to. Has google disab…

This last month my phone has stopped automatically creating panos, like it used to.

Has google disabled the feature?

Answer:

Hy Tyan,

As far as I know the feature is still supported.

However, from time to time Google Photos may suspend making new creations and there's no way of manually triggering the creation of new ones. The only suggestions I have is to keep taking sequences of photos with good overlap (e.g. at least 1/3 of the frame) for making panoramas in the hope that Google Photos gets unstuck.

Hi, S Miller 79

Welcome to Google Photos Community Support Forum & thanks for your query.

The steps to take a screenshot vary between phone models & android versions.

if you have activated OK Google or Hey Google detection on your phone, the easiest way would be to say, "Hey Google take a screenshot". Then the Google assistant will do the work for you. However, once the screenshot is ready, upload that through Google Photos.

In any case, you can post your query in the Pixel forum & get some help through the experts there.

Answer:

====================End Question=====================

Question: How to arrange my photos to make animation in order which I select

Arrange my photos to make animation

Hi Manu,

Google Photos orders by date and time the photos that make up animations. So, to arrange the photos in a specific order, make sure their dates and times match the order you want.

Too much work for just a silly joke to my opinion.

PS: such changes also have effect in the chronologic order on the Photos-pages, so you need to write down the original date & times to able to reconstruct the original order.

Answer:

But you only can change date & times on photos.google.com in the Chrome-app.

Too much work for just a silly joke to my opinion.

PS: such changes also have effect in the chronologic order on the Photos-pages, so you need to write down the original date & times to able to reconstruct the original order.

Answer:

Hi Manu,

Google Photos orders by date and time the photos that make up animations. So, to arrange the photos in a specific order, make sure their dates and times match the order you want.

Welcome to the Google Photos Help Forum.

Unfortunately, it is not possible to find the name of an unidentifiable object by asking Google. That being said, if you would like to see this feature implemented in the future, I recommend leaving feedback about it through the following steps:

Open Google Photos.
Click on Menu.
Select Send feedback.
Click on Send.

The product team reviews the feedback regularly and uses it to better improve the product overtime.

Let me know if you have any other questions.

Best,

Emma

Answer:

Mary Ellen, you can try using Google Lens (when you open a photo on the mobile app, it's the 3d button) - but it doesn't recognize much yet.

I demonstrate it in this YouTube video

Answer:

Chris and her husband Jim tour the US in an RV and present seminars "teaching old dogs new tricks with technology." Her specialty is Google Photos. She's written books on Picasa and Google Photos.

Answer:

====================End Question=====================

Question: Delete photes

Photos

Hi, Sagar Yamarapu

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.

Do you want to know how to delete photos? Or get back the deleted ones?

Answer:

====================End Question=====================

Question: Can't download a video from back up google photos, how can i get it done?

I tried to download my video that i had backed up in my google photos. Now when i am trying to downl…

I tried to download my video that i had backed up in my google photos. Now when i am trying to download it, its not happening. Also i tried to open it directly in my inshot editing app even that is not helping me out. When i tried to edit the video in Google Photos itself, that is also showing error in downloading. Please go through the issue as soon as possible.

Answer:

====================End Question=====================

Question: No puedooooo

Fotos y videos

Hi, Romi Rodríguez

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.

Do you have problems in using any features of $Forum_name
Can you provide some more details, screenshots etc. to provide some more information?

That will help in understanding your requirements.

Answer:

Hi, Romi Rodríguez

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.

Do you have problems in using any features of $Forum_name
Can you provide some more details, screenshots etc. to provide some more information?

That will help in understanding your requirements.

Answer:

====================End Question=====================

Google photo QA

Wednesday, March 30, 2022

How do I make my downloads appear when I am offline q

No comments:

Post a Comment