Google photo QA: unwanted guest

Question: unwanted guest

recover all photos deleted 7-7-21

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Question: How do I copy a photo to post, from Photos or Gallery ?

How do I attach a file in Facebook? The paperclip symbol does not show on the keyboard.

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Question: Why are .y photos stored on all my google accounts and not one

When I go from different Google accounts they still have the same videos photos as the other so I basically just want my photos and videos to just be one one Google account not all of them

Answer:

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Question: Pixel 3a: I no longer see an option to share photos via share link using Google Photos app.

I am using Pixel 3a. I am no longer seeing an option to share photos via Share Link in Google Photos…

I am using Pixel 3a. I am no longer seeing an option to share photos via Share Link in Google Photos application.

I am using my normal gmail account and there is currently not inserted in my Pixel phone.

Answer:

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Question: How to Give Google photos access to my SD card to delete photos

I am trying to delete photos in Google picasa and it will ask for access to sd card and I say "yes" …

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Question: Google Photos crashed after moving DCIM/Camera folder from Internal to SD Card

My phone's internal storage are getting full, so I decided to move all my images on directory "DCIM/…

My phone's internal storage are getting full, so I decided to move all my images on directory "DCIM/Camera" from Internal Storage to external SC Card. But this resulted in Google Photos going into crash after opening the app.

I have cleared Photos' app cache and data, this didn't solve the problem. I also have tried reinstalling the app from Play Store, but then it crashed again soon after initial setup.

Can anyone please help me? (Sorry for bad english)

Answer:

Hello Gottfried,

First eject the SD card then try the following to get Google Photos working again. Then if possible check the SD card on a computer to make sure there is no corruption..

Check the app trash to make sure there are no photos and videos mistakenly deleted
- Empty the trash
tap the account icon at the top right
tap your email address and select Use without an account
Power down/up or restart the device
sign in again making sure you are using the correct email
check that the Backup & sync settings are correct and using the correct email
wait until getting photos finishes, could take a while
- Please wait until it completes leaving the app open and plugged in if necessary.

Regards,

Peter

Answer:

Thank you for your suggestion. I have followed every steps but unfortunately it doesn't solve my problem.

The only way to use Photos without crash issue is by removing the SD Card, which is not corrupted

Answer:

Not sure what else to suggest, Google do not provide direct user support. My personal fix would be to Move all photos to a computer then reformat the card. The only problem is that if you need the photos back on the SD card it isn't something easily achieved. Possibly creating a Pictures folder on the card and moving batches back to the SD card into a folder under the Pictures directory. (that's where Google Photos moves photos to on the SD card)

Answer:

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Question: How to stop the motion preview of the videos in Google photos.

I want to stop the motion preview of the videos in Google photos

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Question: Editing a photo removes it's location data

Editing a photo within Google Photos removes its location data. Why? This is bizarre and very very b…

Editing a photo within Google Photos removes its location data. Why? This is bizarre and very very bad.

The photo's time taken has also been altered by 3 hours. Why?!

Answer:

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Question: Why is Google photos not working ??

Google photos has been stopping continuously please solve this problem

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Question: Password reset

Recovery

Hi, Mithilesh Waghmode

Welcome to Google Photos Community Support Forum & thanks for your query.

I suggest, you please visit the link
https://support.google.com/accounts/answer/7682439?hl=en and follow the suggested steps to recover your account.

Still, if you face some problem, please create a post in the support forum for Google Accounts. The link is
https://support.google.com/accounts/community?hl=en

Answer:

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Question: Google photo , I have to pay for it ? Or free ?

Hello Lotfy Awad,

Welcome to Google Photos Community.

Google photos have been linked to your google account. Your google account comes with 15gb of free storage which is free if your storage is about to then you need to rent the more storage according to your own usage you can take a look at the below link for detailed info.

https://one.google.com/about

Hope this helps.

Thanks.

Answer:

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Question: Google photos is taking up storage on my gmail, how do I delete my account and all photos on there

I'm trying to select all the photos uploaded on there to free up storage but it's taking too long

It is MUCH easier to do this from a computer IOS requires you to select each one and then you can click delete to delete all you selected.

Answer:

Of course Google Photos is using space in your Gmail-account - see one.google.com/storage - that's normal.

But you may have taken a wrong decision in the past by chosing original quality - so if press the Recover storage button at photos.google.com/settings to get them reduced to high quality which is good enough for an iPhone and a Macbook. Then everything backupped before June 1 will count zero and you wil have a lot of space back. And change the setting to storage saver quality.

Of cause you can delete inferior photos, but that is normal and should have been done immediately.

Best

PS: you also may delete years of old mail which also will help a lot to get space back.

Answer:

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Question: I want to unhide the people which I have hiden

Unhide person

Hi, Pooja Patil 1287

Welcome to Google Photos Community Support Forum & thanks for your query.

To unhide a person that you hid before, please follow these steps.

Tap the search icon at the bottom .
Tap view all to see the thumbnails of all the persons in people & pets.
Tap the three dots at the top right corner
Tap on the menu "Hide & show". Please note this menu works like a toggle. If you tap once, the hidden faces become visible. If you tap a second time, then all hidden persons hide again.
Now you will see all the hidden persons with a symbol of eye & a slash across that.
Tap on the eye once. Please note, the eye icon also acts as a toggle. Tap once, the person will be unhidden. Tap a second tome & then the eye will reappear hiding the person once again.
Once the eye symbol is gone, the thumbnail of the person will become visible again.

Answer:

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Question: drm protected files not supported error

drm protected files not supported error pops up when i try to download my own videos from google pho…

Hi, Keena Mae Tan

Welcome to Google Photos Community Support Forum & thanks for your query.

Google Photos is for storing, enjoying and sharing personal memories. Google Photos not intended to store or serve media such as photos or videos that aren't personal.
What you are looking for playing a video that was made commercially.
You will have to look for some proprietary video player to do so.

Answer:

Hi, Keena Mae Tan

Thanks for your reply

Did you record the video on your phone?

Are you using the default camera app provided by the phone's manufacturer or something else?

Do you see this "DRM protected" message while playing every MP4 file or only this specific one?

Further, did you use some proprietary software to edit that?

Besides, the phone will have a built-in media player. Have you tried viewing the video through that?

Additionally, can you provide the following details of your phone?

The make & model.
Name of the OS on the phone & its version
Base Android & security patch version.
Google Photos app version

That will help in understanding the cause of the problem.

Answer:

The make & model. - Huawei P30 ELE-L29
Name of the OS on the phone & its version - EMUI 11.0.0151(C636E4R3P3)
Base Android & security patch version. (please see attached photos)
Google Photos app version(please see attached photos)

Answer:

Hi, Keena Mae Tan

Thanks for your reply

However, can you answer the other queries also?

Did you record the video on your phone?

Are you using the default camera app provided by the phone's manufacturer or something else?

Do you see this "DRM protected" message while playing every MP4 file or only this specific one?

Further, did you use some proprietary software to edit that?

Besides, the phone will have a built-in media player. Have you tried viewing the video through that?

Additionally, are you getting updates to your Google Photos app since you are using Huawei brand?

Answer:

Did you record the video on your phone?

Yes

Are you using the default camera app provided by the phone's manufacturer or something else?

The default one

Do you see this "DRM protected" message while playing every MP4 file or only this specific one?

Just the two videos i took on the same day, these are raw and not edited

Further, did you use some proprietary software to edit that?

Besides, the phone will have a built-in media player. Have you tried viewing the video through that?

Yes

Additionally, are you getting updates to your Google Photos app since you are using Huawei brand?

I don't know because i set my app updates automatically

Answer:

Hi, Keena Mae Tan

Thanks for your reply

Now can you try the following?

Access the video through the web link https://photos.google.com & see whether you can download that.
Try the same web link on a desktop PC & check whether downloading is possible.
Else, arrange for a download through https://takeout.google.com Unzip the content on your phone & see whether that plays through Google Photos.

Answer:

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Question: My photos is missing plz send me

Send the old photos plz

Hi,

If you have a question about recovering deleted photos/videos on Google Photos :

Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)

If the photos/videos are permanently deleted, I think you cannot restore them.

Please see this article: https://support.google.com/photos/answer/6128858

Regards,

Answer:

Hi,

If you have a question about recovering deleted photos/videos on Google Photos :

Please check in the Google Photos trash, maybe there are the photos/videos you are looking for. (Open Google Photos --> Trash)

If the photos/videos are permanently deleted, I think you cannot restore them.

Please see this article: https://support.google.com/photos/answer/6128858

Regards,

Answer:

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Question: I'm worried about loosing my pictures in the album google wanted me to create witch I love

Google sent me a message letting me know that if I didn't finish the photo album they had my pictures in it would expire.Will I loose my pictures? I'm computer iliderit lol and still learning.Im disabled and on a fixed income.I love the photo album they helped me create

and I will start to save money to purchase

Answer:

Hi, June Karnes

Welcome to Google Photos Community Support Forum & thanks for your query.

A single photo can be a member of multiple albums.

You will not lose any pic because that was added or removed from some album. The pic will remain intact in the photos tab.

Answer:

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Question: Photo slide

Photo slider

Hi, Hyder Shaikh

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.

Do you have problems in using any features of $Forum_name
Can you provide some more details, screenshots etc. to provide some more information?

That will help in understanding your requirements.

Answer:

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Question: I need deleted person's pic

I need pic to main photo

Hi, s shalini

Welcome to Google Photos Community Support Forum & thanks for your query.

However, had you backed up your pics to Google Photos?

Further, did you delete those through Google Photos?

If yes, then you should be finding the deleted pics in the bin, unless you have emptied the bin also.

Answer:

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Question: Why can't we see my photos from my trip today when I could see them yesterday

I took photos in my trip I could see them all yesterday in photos and the album today I can not and …

I took photos in my trip I could see them all yesterday in photos and the album today I can not and I can not watch my videos but I could yesterday and it's taking a long time to upload 8 photos which I took at the beginning of my trip

Answer:

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Question: How to remove "shot on Blu"

Suddenly my phone camera marks all my pictures with "shot on Blu". Also now my camera is glitchy (it…

Suddenly my phone camera marks all my pictures with "shot on Blu". Also now my camera is glitchy (it used to run fine". How do I remove this intrusive mark?

Answer:

Hi, Charles B Thorpe

Welcome to Google Photos Community Support Forum & thanks for your query.

However, regretfully, your query is not related to any feature in the Google Photos app .

Nevertheless, all camera apps provide an option to either add or remove watermark.

I suggest, you please look into the documentation provided by your phone's manufacturer.

Answer:

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Question: Google photos kept getting stuck downloading ALL photos (from someone else) to my PC.

download an album with hundreds of photos (not mine but I have permission to download). it gets stuc…

download an album with hundreds of photos (not mine but I have permission to download). it gets stuck after serveral hundred Gigs ot one time 10G. Just keeps spinning with no progress.

Answer:

@Robert

I am afraid that we (users) cannot help here. I would try in smaller batches. You talk about "several hundred Gigs". That's huge. How many photos/videos ? What size (average) ? Any large videos ?

Answer:

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Question: Says chrome has stopped when getting photoos from facebook

Chrome stops when i post a photo on Facebook

Hi Josh,

Welcome to the Google Photos Help Forum.

I do understand the inconvenience as your Google Chrome has stopped while posting photos from Google Photos into Facebook.

Therefore, I recommend trying the steps below in sequence, this may help in fixing the issue:

Make sure your device is up-to-date.
Make sure the App is up-to-date.
Try restarting the App through the following steps:

Go to your App Settings.
Click stop on the afflicted App with the Force Stop button.
Wait a few seconds to make sure the App has stopped processing, and then attempt to re-start it.

Close the background running apps through the following steps:

Go to your App Settings.
Display the Active Apps on your device.
Select the App you wish to close and Force Stop it.
Repeat this step with all active Apps.

Try clearing your App cache through the following steps:

Tap the system Settings tab on the main screen of your device.
Tap the General section of settings that is on the far right.
Tap Storage in the General tab.
Clear the cache data once storage calculates the data.
Back out of the storage section.
Tap Applications and find the application in question.
Tap the application and clear the cache (if available).
Clear the data for the application if there is no cache to clear.
Exit the settings screen and restart the device.

Let me know if this helps.

Best,
Emma

Answer:

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Question: Hello sir please help you sir google photo install nhi ho Raha uski kya vajah ho skti h sir please

Google photo app install nhi ho pa Raha h

Hi, Search All video

Welcome to Google Photos Community Support Forum & thanks for your query.

However, can you share the error message you get when you try to install the Google Photos app?

Can you share a screenshot of the Google Play page with that message?

Answer:

Itna hokar fir se dawanlod magta h

Answer:

Hi, Search All video

Thanks for your reply

Nevertheless, the appearance of the Google Play page appears to be somewhat different.

Is the app updated?

Additionally, can you provide the following details?

Make & model of the phone
Name of the OS on the phone & current version
Base Android version & security patch version.
Amount of free space in the internal memory of the phone.

That will help in understanding the problem.

Answer:

Hi, Search All video

Thanks for your reply

Nevertheless, the appearance of the Google Play page appears to be somewhat different.

Is the app updated?

Additionally, can you provide the following details?

Make & model of the phone
Name of the OS on the phone & current version
Base Android version & security patch version.
Amount of free space in the internal memory of the phone.

That will help in understanding the problem.

Answer:

Hi, Search All video

Welcome to Google Photos Community Support Forum & thanks for your query.

However, can you share the error message you get when you try to install the Google Photos app?

Can you share a screenshot of the Google Play page with that message?

Answer:

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Question: My important photo delete for my mistake i want to back my photos plz

Hi Aniket, thanks for posting.

Were the photos recently deleted? If so, you should be able to recover them from the trash within Google Photos

On your Android phone or tablet, open the Google Photos app .
At the bottom, tap Library Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore.

If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:

You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

On an Android device, there are apps available which claim to be able to "scan" your phone to possibly recover pictures. Use these apps with caution and be sure to thoroughly research before installing on your device.

I hope this helps!

Answer:

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Question: I have bought 100GB a few days ago and has confirmed, but why my storage still states "full".

I just bought 100GB in storage but my I still received an email saying my storage is full eventhough…

Hi Alice, thanks for posting.

When you view your storage at https://one.google.com/storage, what apps are shown to be using all of your space? You may be using other Google services (Gmail, Drive) that will also utilize this space.

Answer:

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Question: Restore my googel music

Restore my Google music list to my phone

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Question: Why can't I delete Google photos backing up my pics? I've already turned it OFF.

I've turned the back up and sync off but every single time I open photos on my phone it wants to upd…

Hi Jen, thanks for posting.

On some Android phones, Google Photos also serves as the default photo-viewer on the device. This means that pictures will still be seen within the Google Photos UI, however they are not backed up to the service.You can verify this by opening any picture, if you see a cloud icon with an "up" arrow this means this picture is not backed up to Google Photos.

Answer:

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Question: I accidentally deleted my photos permanently wanna restore them back

Nothing

Hi Shabbir,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

In addition I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How can you locate duplicate photos fast to delete and save storage?

Trying to locate duplicate photos that I have so I can manage my storage better by no idea where to …

Hi Monica, thanks for posting.

There is no native ability within Google Photos to initiate a find/remove duplicates. There are a couple options you can try..

If you log into Google Photos on the web and navigate to https://photos.google.com/search/_tra_ this will show a view of all photos by upload date. This may help identify your duplicates for easier deletion.
There are apps available on the play store which advertise themselves as being able to scan photo libraries to identify and remove duplicates. Buyer beware though.... make sure to thoroughly research the app to ensure it will work as you intend.

I hope this helps!

Answer:

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Question: Picasa albums, archived by Google, that were there recently, are missing. How do I recover them?

Simply, I had bookmarked the URL for the archived Picasa albums. (I didn't archive them; I presume G…

Simply, I had bookmarked the URL for the archived Picasa albums. (I didn't archive them; I presume Google did). They were all there as recently as last month. I merely looked at photos, didn't delete anything. Would Google delete them? I am very upset! One album was my last pictures of my mother before she died.

Answer:

Hi Elizabeth,

I'm sorry for your precious memories.

I recommend that you look for the missing photos here. It's important to sign in with all your Google accounts if you have more than one:

photos.google.com
photos.google.com/archive
photos.google.com/trash
get.google.com/albumarchive
drive.google.com
other online photo or file storage services you use (e.g. Dropbox, OneDrive, Amazon)

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

If it really have been normal albums on Picasaweb (that is something different then having folders in Picasa on some old computer), they still should be found on https://get.google.com/albumarchive when you are able to log-in with the Picasa-account used in those years and that account often is forgotten.

What is deleted by Google on April 1 were albums created in your Google+ page (if you have had such a page), because Google+ is closed for normal accounts and that was already announced at Christmas - but perhaps you did not receive that message in your personal mail.

If this sounds familiar to you, you may try to recover some data via the G+ section on https://takeout.google.com/settings/takeout when being logged-in for that account. But I am not sure if this option is available for professional accounts only.

Sorry, but this a very confusing problem due to all changes at Google since the closure of Picasa & Picasaweb. So hard to say good luck.

Answer:

Yes, they were normal albums, not in folders nor stored on a hard drive. I don't even know if I had a Google account when I opened it. I think I opened it with my Yahoo address. What remains are recent individual pictures. What had been so prized was I had uploaded all the photos on my three different cameras (three different albums hence). I tried all the links you both so graciously provided and they are definitely gone. Would Google delete them? Because they were there recently and I certainly didn't delete them!

Answer:

Sorry for the delayed reply - there is a night between us :-)

In the past many created a Google-account by using their personal mailadress (in your case at Yahoo) together with phantasy password (often forgotten).

But what you tell about 3 camera's and 3 albums is strange, because on Picasaweb you had no stream per camera, because normaly you needed to create an album (say Paris 2012) and that was filled with pictures from several camera's and another album (say New York 2013) on the same way, etc. etc.

So if you still are able to log-in to https://get.google.com/albumarchive with that Google / Yahoo account, you would see such albums immediately when you scroll down and there has been no change at Google that deletes such normal albums.

So I am a bit afraid that it were no normal albums at all and therefore I am afraid also that you can't be helped.

You also may look under the Autobackup-cover and scroll down endlessly to find old dates just to check if the dayfolders there still contain pictures from these (old) cameras?

Answer:

Elizabeth, in your original post you said you have a bookmark to the URL of the photos. Does the URL start with picasaweb.google.com ?

You later wrote "They were all there as recently as last month". What website were the photos on?

You also wrote "What remains are recent individual pictures". Where are those remaining individual pictures? Are these some of the missing pictures?

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How can find my Fotos and video permanently delete?,,,

I want my Fotos and video.

Hi Atik, thanks for posting.

Were the photos recently deleted? If so, you should be able to recover them from the trash within Google Photos

On your Android phone or tablet, open the Google Photos app .
At the bottom, tap Library Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore.

If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:

You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

I hope this helps!

Answer:

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Question: Help me to get back my all photos I mistakenly deleted all photos

I was cry I Lost my all photos and I really want my all photos help me to get back my all photos

Hi Rupa, thanks for posting.

Were the photos recently deleted? If so, you should be able to recover them from the trash within Google Photos

On your Android phone or tablet, open the Google Photos app .
At the bottom, tap Library Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore.

If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:

You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

I hope this helps!

Answer:

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Question: Not able to delete photos from SD card

Not able to delete photos from SD card for space in Google photos

There is a special option to allow deleting in the settings under your profile in the Google Photos app.

You should be aware that both deleting local files and their copies at Google is very wrong unless it are inferior pictures . But lack on space at Google should not be solved that way.

And don't empty the trash immediately, because what is is trash does not count for Google. Then you are able to recover some within 60 days,

Come back to discuss.

Answer:

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Question: Can I give access to add photos to a shared album but stop downloading from that same album?

I would like to give access to a shared album so photos can be added but prevent users from download…

I would like to give access to a shared album so photos can be added but prevent users from download photos that they have not added themselves. Is that possible?

Answer:

Hi there,

Welcome to the Google Photos Help Forum.

Unfortunately, it is not possible to prevent users from downloading photos from the shared album of your Google Photos.

That being said, if you would like to see this feature implemented in the future, I recommend leaving feedback about it through the following steps:

Open Google Photos.
Click on Menu.
Select Send feedback.
Click on Send.

The product team reviews the feedback regularly and uses it to better improve the product overtime.

Let me know if you have any other questions.

Best,

Emma

Answer:

هر کدام از شما علاقه مند به کم می شود

Answer:

Hi there,

Welcome to the Google Photos Help Forum.

Unfortunately, it is not possible to prevent users from downloading photos from the shared album of your Google Photos.

That being said, if you would like to see this feature implemented in the future, I recommend leaving feedback about it through the following steps:

Open Google Photos.
Click on Menu.
Select Send feedback.
Click on Send.

The product team reviews the feedback regularly and uses it to better improve the product overtime.

Let me know if you have any other questions.

Best,

Emma

Answer:

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Question: I want restore permanently deleted photos .Please help me

I kindly requested Last 60 days permanently deleted photos i want recover .please help me

I kindly requested

Last 60 days permanently deleted photos i want recover .please help me

Answer:

Hi Santhosh, thanks for posting.

In short, if you permanently deleted photos, it is not possible to get them back. If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:

You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

Answer:

Hello again,

In your original post, you cited 60 days so I had thought that was the duration you meant. If the photo was recently deleted within 60 days, you can recover it from your trash within Google Photos

On your Android phone or tablet, open the Google Photos app .
At the bottom, tap Library Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore.

I hope this helps.

Answer:

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Question: Screensavet

How do I set a photo as screensaver. ?

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Question: Recover photos from empty bin

Recover photos from empty bin

Hello,

For Google Photos, see this about recovering photos & videos. Note that photos/videos permanently deleted from Google Photos Trash are not recoverable.

Answer:

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Question: Face grouping and remove results are not working correctly

Face grouping seems to have had a stroke and is now categorising everything as faces. Flowers, ducks…

Face grouping seems to have had a stroke and is now categorising everything as faces. Flowers, ducks, trains, horses, houses, blurry pictures of my thumb. You name it, it thinks it's a person - but only an existing person, it's not creating new faces. It's also badly miscategorising real faces and grouping people who don't look remotely similar together (different age, gender, hair colour)

On top of that, remove results isn't working - after selecting remove results and refreshing the faces re-appear.

This is happening on w10 chrome and Android - Samsung A41.

Has anyone else experienced this? It's only got worse in the last 2-3 weeks.

Answer:

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Question: Photo backup nhi ho rha hai

Image are not backup

Hi, Durgesh Patel 1453

Welcome to Google Photos Community Support Forum & thanks for your query.

However, I find many users regard "Backup" implies getting back the deleted pictures.
Are you using the term in the same context?
Or, the uploading of photos to the cloud is stuck?
Can you clarify?

Answer:

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Question: Hi Google help me me ra delete in Google and email so me back up me photo

Please backup me photo s and video

Hi, Manda Vishwateja

Welcome to Google Photos Community Support Forum & thanks for your query.

However, can you clarify whether you can't access your email account?

Or are you not finding photos in that account?

Answer:

Hi, Manda Vishwateja

Welcome to Google Photos Community Support Forum & thanks for your query.

However, can you clarify whether you can't access your email account?

Or are you not finding photos in that account?

Answer:

====================End Question=====================

Google photo QA

Thursday, March 31, 2022

unwanted guest

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