I like the soft cover book I want to re-order in hard cover.
Hello Bobby,
See Buy the same book further down the page https://support.google.com/photos/answer/7378942
You can change the type of book, add, change, or delete photos before buying,
Regards,
Peter
Answer:
====================End Question=====================
Question: Turn off motion between photos
When I open the app and tap a photo, it always plays this little animation because of the motion sho…
When I open the app and tap a photo, it always plays this little animation because of the motion shot – fine. But sometimes when I'm trying to compare between two photos quickly, swiping between the two, I'm interrupted by this little motion animation to finish so I can see photo as it should be, and I can't easily compare between the photos: it's as if the photo has to "load" first, or complete it's motion animation. I can't seem to find a way to turn this off. Any help? Have already left this feedback via the app too.
Answer:
Hello Liam,
You should have an option in Google Photos settings (tap the account icon to see settings) named Photo grid playback, where you can turn it off,
Regards,
Peter
Answer:
Thank you! I thought of this too, and tried turning it off, but it still seems to "load" the image, as in, the motion (and 'wobble' of the image when it was taken) still appears... It's really annoying!
Sometimes I take a few photos of a the same object, and to compare them, I just need to swipe between them, but this 'wobble'/loading doesn't help!
Answer:
Sorry, there isn't anything I can advise regarding this. It might help to reach out to Google using the in-app Send feedback option.
We are advised that this feedback goes directly to the Google development team and is used in management reports to drive the roadmap for new or modified features. Unfortunately it is a one way process.
Answer:
Thank you, indeed I've sent the feedback via the app. I always think it couldn't hurt to post in the support forums too, mostly to see if there's something I missed, and on the off chance there's a Product Manner from the app lurking around...!
Answer:
====================End Question=====================
Question: Why are my photos gray or blank
I've tried to retrieve from SD card and back up and restore and I haven't had any luck
====================End Question=====================
Question: all of the sudden one day the bubbles that had all the peoples pictures to find them easy are gone n
dude I can't live without the bubbles that have all my friends faces in them. It makes it way easier…
dude I can't live without the bubbles that have all my friends faces in them. It makes it way easier to find them but now there gone!!! what the heck!!! how do I get them back? please respond.
Answer:
What are "the bubbles that have all my friends faces in them" ?
Do you mean this: https://photos.google.com/people ?
Answer:
====================End Question=====================
Question: How To Recover Deleted Photo
Hellow I Want restore Delete Photo
====================End Question=====================
Question: Recover photo
Two year ago photo recoveey
====================End Question=====================
Question: How do photo recovery
Hii Delete photos
====================End Question=====================
Question: Screenshot
Screenshots won't download.
====================End Question=====================
Question: How to recover deleted photos
How to recover deleted photos
====================End Question=====================
Question: Recover my delete photos
Recover my delete photos
====================End Question=====================
Question: How do I change the order of my screenshots to show the latest screenshot first?
I'm trying to have the most recent screenshot appear first in the Screenshot album instead of at the…
I'm trying to have the most recent screenshot appear first in the Screenshot album instead of at the end. It was that way before I ran the last Pixel3 update.
Answer:
You should discern between real albums in Google Photos created by you and the device folders also shown on the albumpage. And in my devicefolder for screenshots, the most recent ones always are on top.
So it is a bit mysterious about which type of "album" you are talking and about which app.
Answer:
Hi Diane
If you have manually created an Album in Google Photos and want to change the sort order:
1. Open Google Photos > Albums
2. Open the Album you want to change the sort order
3. Select upper right : Menu > Edit Album
4. Select the upper right arrows icon to change the sort order of images.
Otherwise the default folder of Screenshots in Photos (Open Google Photos, left menu, Device Folders > screenshots) should show recent first.
Let's us know if this helped,. Joe
Answer:
My Screenshots device folder used to always put the latest but it changed for some reason after I ran the latest phone update. Thank you for replying. 👍
Answer:
Hi Diane
If you have manually created an Album in Google Photos and want to change the sort order:
1. Open Google Photos > Albums
2. Open the Album you want to change the sort order
3. Select upper right : Menu > Edit Album
4. Select the upper right arrows icon to change the sort order of images.
Otherwise the default folder of Screenshots in Photos (Open Google Photos, left menu, Device Folders > screenshots) should show recent first.
Let's us know if this helped,. Joe
Answer:
You should discern between real albums in Google Photos created by you and the device folders also shown on the albumpage. And in my devicefolder for screenshots, the most recent ones always are on top.
So it is a bit mysterious about which type of "album" you are talking and about which app.
Answer:
My Screenshots device folder used to always put the latest but it changed for some reason after I ran the latest phone update. Thank you for replying. 👍
Answer:
====================End Question=====================
Question: I want to recover my photos and videos from this account ,njeijoshua@gmail.com
To recovery
====================End Question=====================
Question: Restore deleted photos
How to recover deleted photos
====================End Question=====================
Question: How can I get pictures off my messenger
I'm trying to get pictures off my messenger to download on my phone and don't know how please help
====================End Question=====================
Question: How do I know if my Google photos are private or open to public ?
I am trying to see if my Google photos are private or open to the public ? Prefer private until I so…
Hi Vincent,
all the photos and videos you store in Google Photos are private and visible only to you unless you intentionally share any. You can check which albums or photos you may have shared by reviewing the Shared screen of the Google Photos app or visiting the corresponding page photos.google.com/shared of the website.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
I don't have a PhD in using a smartphone and the stakes are easy to make pressing the wrong button and then you can't go back damage is done nothing open to the public
Answer:
When you say share what do you mean by share I didn't share anything I just take a photo and leave it on my phone I don't share anything does that mean that they are private then and I have my settings set private
Answer:
I'm not Impressed with this idea and I did not ask for this, I don't appreciate any of this, I know you say they are private but it's just make it easier for hackers to get access to my photos so how do I remove this without losing my photos! I am highly upset and wish Google would stop messing with my shit! I'ma a buy a damn 📷 and stop taking pictureswith my phone it is not your business!
Answer:
====================End Question=====================
Question: I need an Android phone camera that will save photos in a .pdf format.
With an Android phone, Google Photo App, does not save photos into .pdf formats. Please suggest anot…
Hi, Ron Nash
Welcome to Google Photos Community Support Forum & thanks for your post.
Any camera app will save the pics in JPEG (or HEIC) format only.
Nevertheless, you can convert any photo into a PDF.
To convert a picture to PDF, please tap to open that & slide up.
AT the rightmost edge below the pic, you will find an option to print. Tap on that.
Then, it will show all the available printers. A print to PDF option will be there by default.
Select the right size of the paper, margins etc., & tap print.
That will save the picture as a PDF.
AT the rightmost edge below the pic, you will find an option to print. Tap on that.
Then, it will show all the available printers. A print to PDF option will be there by default.
Select the right size of the paper, margins etc., & tap print.
That will save the picture as a PDF.
Answer:
====================End Question=====================
Question: Recover my Gmail
I no longer have access to my phone number or email recovery address so how can I retrieve my accoun…
Hi, Karen Parker 8193
Welcome to Google Photos Community Support Forum & thanks for your post.
I suggest you visit the link
https://support.google.com/accounts/answer/7682439?hl=en and follow the recommended steps to recover your account.
Still, if you face some problem, please create a post in the support forum for Google Accounts. The link is
Answer:
====================End Question=====================
Question: how i create a double layer security in google phots
double layer security of google photos
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
After sign in in google account i can see every thing in google photos or google drive,all the documents images.but i want for viewing any photos or documents in drive and photos ask for password .means photos and drive must be password protected even after sign in to google account.
Answer:
Thanks for clarifying. Google Photos, Google Drive, and other Google products don't support an additional pasword layer. But there's something similar and likely more secure. You may turn on 2-step verification https://www.google.com/landing/2step/ to make it much more difficult to compromise your account and hence access your photo or other data.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Why can't I access all my pictures in Google photos to use on Facebook.
I want to know how to get a gallery so I can use all my photos on Facebook
====================End Question=====================
Question: Google Lens
My device will not download google lens from google play store
====================End Question=====================
Question: Back up regarding a factory reset
Hi, I had to factory reset my phone because I was having issues. However, after completing the facto…
Hi,
I had to factory reset my phone because I was having issues. However, after completing the factory reset my pictures have disappeared from my Google photos account. This is very surprising for me because I know for a fact my pictures were backed up onto my Google photos account.
I am a Google pixel 3 a owner and therefore I have unlimited storage space. So I am not sure why this is happening.
Please help!
Answer:
====================End Question=====================
Question: Google one
Hey I thought I already had Google one I had money taken out of my account but now it shows I do t h…
Hey I thought I already had Google one I had money taken out of my account but now it shows I do t have it anymore can someone help me to figure out what's going on?
Answer:
Hello Kadi,
Unfortunately we don't have access to user payment details as it is all controlled by a dedicated team
Option 2 Fix payment issues - Click here
Option 3 Google Pay support team https://support.google.com/pay/gethelp
Option 4 Google Play support team https://support.google.com/play/gethelp
If you do not see any helpful suggestions keep clicking Next and you will eventually reach a contact page <see screenshot online> where you have a choice of contacts who should be able to help.
Regards,
Peter
Answer:
====================End Question=====================
Question: Disable "use the app" pop-up
The ios app lacks essential features (eg, upload an ios album to a gphotos album). How do I disable …
The ios app lacks essential features (eg, upload an ios album to a gphotos album). How do I disable the infuriating pop-up that keeps trying to make me use the useless app, telling me it's "better"?
Answer:
====================End Question=====================
Question: Photo album on phone not showing up on computer
I already Googled this issue and many of the "check if sync is turned in" things are not helping - s…
====================End Question=====================
Question: Picture not saving to device
When I download some pictures back to my phone by clicking the three dots in the top right corner it…
When I download some pictures back to my phone by clicking the three dots in the top right corner it says image save to camera roll. However I go back to my Photos app on my phone, and it's not there! This happens with some pictures, whereas with other pictures it saves no problem. Anyone know why this is happening?
Also I came across this
on the help section and I'm not quite sure what it means. So I can copy some pictures back to my phone but I can't download? What is the difference between this??
Answer:
Answer:
====================End Question=====================
Question: How can I transfer video with original time stamp
How can I transfer videos with the original time stamps to pc or cell phone and vice versa?
====================End Question=====================
Question: I want to recover screen recording videos which i deleted by mistake
I want to recover my videos which has been deleted permanently from from screen recording folder it …
====================End Question=====================
Question: I downloaded a ringtone everybody knows it Islands in the stream and I want it for my ringtone it sa
it says it's on my ringtone but it's not I downloaded it but I can't figure out how to get it to my …
it says it's on my ringtone but it's not I downloaded it but I can't figure out how to get it to my ringtones can someone help and no I don't have a iPhone I have a Moto g play too
Answer:
====================End Question=====================
Question: "shared by a google user" and "blacked out photos"
Hi, I have had 2 photos "shared by a google user" on my google photos. How do I find the identity of…
Hi, I have had 2 photos "shared by a google user" on my google photos. How do I find the identity of the user?
on the help section and I'm not quite sure what it means. So I can copy some pictures back to my phone but I can't download? What is the difference between this?? Answer:
Hello Choco Queen,
That comment looks nonsense to me, unless they are saying 'items' are different to 'your photos and videos'
There could be incompatible photos, other manufacturers Portrait or Motion etc. but I have never experienced a problem with standard pics.
I ask around the community expert volunteers to see if anyone knows,
Regards,
Peter
Answer:
====================End Question=====================
Question: How can I transfer video with original time stamp
How can I transfer videos with the original time stamps to pc or cell phone and vice versa?
====================End Question=====================
Question: I want to recover screen recording videos which i deleted by mistake
I want to recover my videos which has been deleted permanently from from screen recording folder it …
====================End Question=====================
Question: I downloaded a ringtone everybody knows it Islands in the stream and I want it for my ringtone it sa
it says it's on my ringtone but it's not I downloaded it but I can't figure out how to get it to my …
it says it's on my ringtone but it's not I downloaded it but I can't figure out how to get it to my ringtones can someone help and no I don't have a iPhone I have a Moto g play too
Answer:
====================End Question=====================
Question: "shared by a google user" and "blacked out photos"
Hi, I have had 2 photos "shared by a google user" on my google photos. How do I find the identity of…
Hi, I have had 2 photos "shared by a google user" on my google photos. How do I find the identity of the user?
The photos were downloaded and sent in a gmail to others and then reshared to me on google plus if that helps.
Also a few photos on my account have been blacked out. In the information is states show the original but the original does not appear.
Can someone assist at all in me finding how this has happened and by who.
Answer:
====================End Question=====================
Question: How can I restore photos to my galery after I accidentally back them up to google photos?
Google photos recommend me to back up some of my photos, and I did. But I didn't know that it would …
Google photos recommend me to back up some of my photos, and I did. But I didn't know that it would also delete the file from my galery and I'm frustated to find that two whole (important) folders in my galery dissapearedㅡand it didn't even lessen my phone storage! Please help me to bring them back to my galery.
Answer:
====================End Question=====================
Question: Photo sharing
My friends are contacting me saying they can see all of my photos I take but there is no one in my s…
My friends are contacting me saying they can see all of my photos I take but there is no one in my shared photos.
Answer:
====================End Question=====================
Question: How can I restore photos to my galery after I accidentally back them up to google photos?
Google photos recommend me to back up some of my photos, and I did. But I didn't know that it would …
Google photos recommend me to back up some of my photos, and I did. But I didn't know that it would also delete the file from my galery and I'm frustated to find that two whole (important) folders in my galery dissapearedㅡand it didn't even lessen my phone storage! Please help me to bring them back to my galery.
Answer:
====================End Question=====================
Question: Photo sharing
My friends are contacting me saying they can see all of my photos I take but there is no one in my s…
My friends are contacting me saying they can see all of my photos I take but there is no one in my shared photos.
I need assistance from a live Google person to Contact me.
Answer:
Answer:
====================End Question=====================
Question: ?Thumbnails' Download to one page?
How are many thumbnails' sized photos placed directly onto one A4 page?
====================End Question=====================
Question: I need my computer photos on google photos so i can access them from my phone
I want to use and view my computer photos when i click on google photos on my android. Google said t…
I want to use and view my computer photos when i click on google photos on my android. Google said to install drive on my desktop. It collected my photos but i still cant find them on my phone.
Answer:
Answer:
====================End Question=====================
Question: How to recover photos and video's
Hello. I want parament deleted videos and photos
====================End Question=====================
Question: How do I set a picture as my home screen
Went to my Google photos and tried to get one to set on my home screen
====================End Question=====================
Question: Photo book
Wrong address
====================End Question=====================
Question: How can i recover my locked folder photos I need that photo
Ok
====================End Question=====================
Question: How to recover deleted photos and videos
Dear sir/madam I want to recover all my deleted videos and photos ...i want recover all time deleted…
====================End Question=====================
Question: Photos remove LOCATION
How do I remove LOCATION from all Photos, android?
Answer:
Answer:
====================End Question=====================
Question: Eraser function is missing
So I switched on phone installed everything I needed to. Camera functions all worked then suddenly e…
So I switched on phone installed everything I needed to. Camera functions all worked then suddenly eraser thing is not showing up. Anyone have any suggestions please
Answer:
====================End Question=====================
Answer:
"My friends are contacting me saying they can see all of my photos I take"
To my knowledge this is possible :
- When you share your complete library with another account ("Partner sharing").
This is only possible with a single other account - When you signed in to your account on another device, and forgot to sign out.
You can sign out here: https://myaccount.google.com/device-activity
Answer:
====================End Question=====================
Question: ?Thumbnails' Download to one page?
How are many thumbnails' sized photos placed directly onto one A4 page?
====================End Question=====================
Question: I need my computer photos on google photos so i can access them from my phone
I want to use and view my computer photos when i click on google photos on my android. Google said t…
I want to use and view my computer photos when i click on google photos on my android. Google said to install drive on my desktop. It collected my photos but i still cant find them on my phone.
Answer:
Hi, James Mustian
Welcome to Google Photos Community Support Forum & thanks for your post.
You need to include the folder containing the photos to sync with Google Drive.
The link here explains how to do so.
Answer:
====================End Question=====================
Question: How to recover photos and video's
Hello. I want parament deleted videos and photos
====================End Question=====================
Question: How do I set a picture as my home screen
Went to my Google photos and tried to get one to set on my home screen
====================End Question=====================
Question: Photo book
Wrong address
====================End Question=====================
Question: How can i recover my locked folder photos I need that photo
Ok
====================End Question=====================
Question: How to recover deleted photos and videos
Dear sir/madam I want to recover all my deleted videos and photos ...i want recover all time deleted…
====================End Question=====================
Question: Photos remove LOCATION
How do I remove LOCATION from all Photos, android?
There's no way to do this for all existing photos, but there should be a setting in your camera to stop location from being added to photos in the future (this will vary by camera app and/or device so I can't assist with that, but it should be in the camera app settings).
You can turn off displaying the location on shared photos in Google Photos, and can select photos (I believe up to 500) and go to Edit Location > remove the existing text, select No Location but cannot do it for all photos at once.
Answer:
There's no way to do this for all existing photos, but there should be a setting in your camera to stop location from being added to photos in the future (this will vary by camera app and/or device so I can't assist with that, but it should be in the camera app settings).
You can turn off displaying the location on shared photos in Google Photos, and can select photos (I believe up to 500) and go to Edit Location > remove the existing text, select No Location but cannot do it for all photos at once.
Answer:
====================End Question=====================
Question: Eraser function is missing
So I switched on phone installed everything I needed to. Camera functions all worked then suddenly e…
So I switched on phone installed everything I needed to. Camera functions all worked then suddenly eraser thing is not showing up. Anyone have any suggestions please
Answer:
====================End Question=====================
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