Sunday, April 3, 2022

Internal/sd storage

Question: Internal/sd storage

How do i move files/photos from intto sd card for storage for my galaxy s7e

Hi, George Silvas
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
There are multiple alternatives to move the photos in the memory of the phone to an SD card. However, moving those through the Google Photos app allows retaining the backup and sync aspect.
Please follow the steps below to achieve the transfer.
  • Open Google Photos.
  • Tab Library.
  • Tap the desired folder under Photos on the device like Camera, Screenshots etc.
  • Select photos by long pressing then, tap others after the tick confirms the first selection
  • You can also long-press and stroke down while still in a pressed condition to select a batch.
  • Next, tap the three-dot menu top right.
  • Tap Move to folder.
  • Tap New SD folder, type a folder name, then tap Create.
Note that if the photos are already there in Google Photos, this will not remove them from the Photos. Also, even if you do not select the new fold for Backup & sync, any contents thereupon will still be deleted if you delete that using the Google Photos app.


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Question: How to discover photos

Hello I want to restore deleted photos

Joseph Rinsanga,
 
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
 
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
 
 
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
 
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place. 
 
 


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Question: How can I transfer photos to a thumb drive?

How can I transfer photos to a thumb drive?

Hi, Caitlin Scott 386
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
The Google Photos app doesn't recognise a thumb drive connected to a phone.
 
Instead try connecting the thumb drive & phone to a PC & then use explorer to copy the pics.


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Question: Please recover my delete photos urgently requirement

Please recovery my delete photos



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Question: Can you buy space without your card

Trying to buy more space without my debit cards

Hello Destiny Chidera,
Welcome to Google Photos Community.
 
 https://one.google.com/about to buy storage.
 
You can use debit cards /credit cards and some other Payment methods. It depends on your region and Google Play policies what they support.
 
But above payment options are widely available.
 
Hope this helps.
Thanks.
 


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Question: Overpayment

I make payment twice

Hello faparusi Àbiodun,
 
Unfortunately we don't have access to user accounts as it is all controlled by a dedicated team.
 
Please contact the Google Pay team @https://support.google.com/pay/gethelp
 
If you step through the options at you will see help articles.
 
If you do not see any helpful suggestions keep clicking Next and you will eventually reach a contact page <see screenshot online> where you have a choice of contacts who should be able to help.
 
 
Regards,
 
Peter


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Question: Hello



Items deleted from Trash/bin, either manually or auto-deleted,  usually can't be recovered but...
 
1).If you are using a regular personal account
You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
 
2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
 


Answer:

Items deleted from Trash/bin, either manually or auto-deleted,  usually can't be recovered but...
 
1).If you are using a regular personal account
You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
 
2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
 


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Question: Want privacy. Do not share photos w anyone!

Keep photos private . No sharing

margaret retter, 
 
All of the pictures and videos you upload and store in Google Photos are private and visible only to you unless you manually and intentionally choose to share. 
 
You can see which pictures and/or videos are currently shared by reviewing the Sharing section in the app or on the website. 
 
At any time, you can stop sharing specific pictures and videos, or even entire albums. 
 
You should review the information on the following official Google Photos Help pages to become more familiar with sharing, unsharing, and related privacy controls: 
 
 
Regards,
~ Greg


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Question: Ben yanlışlıkla albüm paylaşmışım ve o albümden benim resmimi bir almış o resimle bana şantaj yapiyo

Ben albümüden paylaşmışım ve omden benim resmimi bir almış o resimle bana şantaj yapiyo okisinin tel…

Hello Fatih Asiltürk. Thanks for posting to Google Photos.
 
No- you can NOT delete images from another person's device unless you have access to the actual device.
 
FIRST: Contact your local law enforcement agency and/or a lawyer if you feel threatened. 
If your particular law enforcement people need to contact Google but don't know what to do,then they should start by emailing USLawEnforcement@google.com (that will get in touch with the right folks at Google who can work through the legal process with them.)
 
SECOND: Check your contact invite settings by going to hangouts.google.com, clicking on 3 horizontal dots on left, then click on "settings" then click on "customize invite settings." Full details on how to block, report, or ignore someone can be found at this link:
Third: Here is what the US Government says:
 


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Question: I lost my 2020 photos i need them back i change my phone now i couldnt find 2020 photos in google p.

2020 photos I need them

Items deleted from Trash/bin, either manually or auto-deleted,  usually can't be recovered but...
 
1).If you are using a regular personal account
You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
 
2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
 


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Question: How do i save photo as a background

I tried going into settings and use photo as background but my only option is to use as lockscreen??

A background for what? Video Chat?
Welcome Helen Soares. Thanks for posting to Google Photos.
 
Your post is a bit unclear. What are you trying to accomplish?
The more details you can provide the better the chances we can help you.
Can you give a few more explicit details?
What error message(s), if any, are you getting?
Can you provide a screenshot?
Thanks
 


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Question: First, why is my display name different from my email? And..why when I pressed the photos icon did i

Why when I pressed the googled photos icon did it ask ..I'm feeling lucky? I thought only Google sea…



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Question: Can I get back photos deleted from bin

Can I get back deleted photos from bin

Hello THUG OFFICIAL,
Welcome to Google Photos Community.
 
Photos deleted from the trash are permanently deleted, They cannot be restored.
 
Hope this helps.
Thanks.
 


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Question: Use a video as a ringtone

How can I use a video I recorded as a ringtone?



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Question: How can I delete duplicate photos from Google photos

I am deleting duplicate photos individually which is not easy so please help me

Google Photos has no "Duplicate Finder". One isn't needed because it doesn't allow duplicates to begin with -even if they LOOK identical to humans there are always differences.


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Question: How to recover my deleted photos

Halo I want restore my deleted photos I want to bring back my deleted photos forever. These are very…

Halo
I want restore my deleted photos I want to bring back my deleted photos forever. These are very important to me. My old photos are. Memories of the past moment are attached. I have been deleted by mistake. Please restore my photos. Thank you very much again.

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I want to bring back my deleted photos forever. These are very important to me. My old photos are. Memories of the past moment are attached. I have been deleted by mistake. Please restore my photos. Thank you very much again.

Answer:

Items deleted from Trash/bin, either manually or auto-deleted,  usually can't be recovered but...
 
1).If you are using a regular personal account
You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
 
2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
 


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Question: For some reason Google pictures has put the wrong name on my daughter's pictures how can I change it

Change the name on my daughter's pictures. And I go to edit and it doesn't work



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Question: Why does Dashboard state 119 photos & 86 albums when Photos is actually empty?

To understand why Dashboard is incorrect !

Hi John, the album count includes empty folders. The photo count includes photos uploaded to other services which you should be able to see at https://get.google.com/albumarchive Cheers, Peter

Answer:

Thanks for quick reply Peter.
I have no idea where this archive has come from, not used Google Photos for years - I don't like it.
And I like it even less now as there are several problems with the archive.
(1) Why does it display empty albums?
(2) Some number counts are wrong, one album says 43 photos but there are only 3 !
(3) Worst of all I can't delete anything - had to go to "Manage in Google Photos" but then got message "Couldn't delete album\

Answer:

And when I moved 3 photos to the but the go back they are still there in the album !

And when I go to Google Photos separately (from apps) there's absolutely nothing there, not even in archive, or in the bin !

So, same question - how do I get rid of this unwanted archive ?

Answer:

@John
(1) Why does it display empty albums?
Because no one at Google programmed to remove them when empty. 

(2) Some number counts are wrong, one album says 43 photos but there are only 3 !
No idea why. 

(3) I can't delete anything - had to go to "Manage in Google Photos" but then got message "Couldn't delete album\

Answer:

Hi John,

if you are still around, we are having another attempt at clearing this up 

See 
and


Answer:

Hi Peter,

I understand you cannot do anything yourself, that's fine. Thanks for pointing a way.
I had a lengthy exchange direct with Google which just petered out with the reply in my last post.
I naively thought that GDPR rules in the UK meant they would simply have to remove my stuff.
But it never happened.
It's just incredible that I can find these photos myself but apparently Google are unable to despite the fact that they must be on their servers.
It's a while since I looked at this and it's possible I've tried the methods in your links before but have forgot.
As I said, I will try again later.


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Question: How to recover permanently deleted photos

Hello I want back my permanently deleted photos.It was very important to me.please try to resolve it…



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Question: How to remove picture details on an android phone.

Remove photo details such as date of photo on an android



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Question: Can I share my storage with my wife/family?

Would like to know if I can share extra storage with my wife/family

Hello Frank,
 
The help article at Start or stop sharing with your family - Computer - Google One Help has the following step.
 
Step 2: Share with your family
    1. On the parent computer, go to Google One.
    2. On the left, click Settings.
    3. Turn Share Google One with family on
    Google one support is very helpful if you have any problems.
     
    Regards,
     
    Peter


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    Question: Rec'd photo wrong

    I received 11x14 canvas photo that was supposed to be vertical and is horizontal. How do I contact s…



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    Question: Strangers in my photos!!?

    So how are peoples pictures popping up in my memories and shared folders? I literally have never see…

    So how are peoples pictures popping up in my memories and shared folders?  I literally have never seen them in my life.  I have currently logged out of all other devices in my Google settings and provacy... And does this mean they can see all of my Google photos ???

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    Question: Hardware consuming battery drying 100% and software consuming battery 0% how to stop battery drying

    Mobile can't start when ever mobile I switching on it restart and I have to start my redmi note 8 on…

    Mobile  can't  start when ever mobile I switching on it restart and I have to start my redmi note 8 only when charger is connected and then only I can use my phone for calling or browsing  I have to connect to charger and when charger is removed mobile gets switch off so what to do to fix it

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    Question: How do I completely delete my trash file



    Hi, Dennis Johnson 1216
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    To empty the trash or bin, tap Library ->Bin icon-> Three dots -> Empty the bin.
     
    However, the action is irreversible. Do not exercise the option unless you have a backup.


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    Question: How do i delete and stop doubles or multiples of photos?

    There are many photos of the same same on Google photos. Is this because of sync/ backup?

    Hi, Jamie Parker 632
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    Google Photos never uploads the same picture multiple times.
    What we see as duplicates have some differences in file format or metadata.
    Additionally, if you have activated Raw + JPEG capture or bracketing in your phone app, that would create duplicates.
     
    Regrettably, Google Photos doesn't provide any means to remove the apparent duplicates. You have to search those manually.
     
    However, you will find some tips in the following article on how to avoid duplicate photos & how to remove those.
     


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    Question: Why are the account icons blank ?

    Account icons are blank

    Hi, Rick Willis
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    Have you tried clearing the cached & stored data of a) Google Photos & b) The contacts app on your phone?


    Answer:

    Hi,  Rick Willis
     
    Thanks for your reply
     
    However, do you observe the same glitch in other Google apps like Gmail or Google Maps?


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    Question: A data das fotos estao erradas apos eu trocar de celular, como faço para deixar elas com datas certa

    A data das fotos estao erradas apos eu trocar de celular, como faço para deixar elas com datas certa



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    Question: How can I get my device to automatically send screenshots to my Google photos without having to do..

    How can i set my device to automatically send screenshots to my Google photos account without having…

    Hi, Nathaniel Beans
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    Locate the screenshots folder through the library view. Next, tap on that & activate the backup & sync option. That will ensure auto upload of all screenshots.


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    Question: Recover my all photo

    Hello Please recover my photos yesterday was missed my gallery the all photos contain screen shots .…

    Hello 
    Please recover my photos yesterday was missed my gallery the all photos contain screen shots .This is very important please recover it am very thankful to you

    Answer:

    Items deleted from Trash/bin, either manually or auto-deleted,  usually can't be recovered but...
     
    1).If you are using a regular personal account
    You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
     
    2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
     


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    Question: I have taken video's from iPhone to Android and it's not playing in Android whatt should i do?

    I am trying to run the videos I've taken from iPhone but I shows unsupported folder the videos are n…

    Hi, Isha Patel 7321
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    Did you record the videos in MP4 format? Can you check that?
     


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    Question: How do I permanently delete photos?

    Trying to permanently delete photos from all devices?



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    Question: How to recover permanently deleted photos. I accidentally deleted photos from trash too please help

    Hello, I accidentally deleted some important photos from my google photos and deleted it even from t…

    Hello,
    I accidentally deleted some important photos from my google photos and deleted it even from trash too. It's really important for me to have those photos. If you can please do help

    Answer:

    Items deleted from Trash/bin, either manually or auto-deleted,  usually can't be recovered but...
     
    1).If you are using a regular personal account
    You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
     
    2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
     


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    Question: i don't see all my albums in google photo's in my iPhone. Does anyone know why?

    Hi, when i look in my albums in google photo's on my pc i see all my albums (35). However in google …

    Hi, when i look in my albums in google photo's on my pc i see all my albums (35). However in google photo's on my iPhone i see only 13 albums. can anybody help me. This has not always been the case. For about 6 months ago i saw all the albums in my iPhone. Is there something changed? i have enough space on my iPhone.  I created the albums with the same account.

    Answer:

    Hello Rob,

    Welcome to the Google Photos Help Forum.

    I'll be happy to help you. Do you find your albums when logged in to photos.google.com? If no, please share the steps followed to create them. Albums can only be created if all your photos/videos are backed up to the Google Photos library. Having done that, you would then need to create the album within Google Photos by selecting the photos from the library. Here are a couple of ways, how to create albums in Google Photos:

    • Procedure 1:
      • Select the photos from the 'Photos' section in Google Photos.
      • Click on the '+' symbol on the top right corner.
      • Select Album.
      • Select New Album.
      • Name the album on the space provided.
      • Click on the 'Tick' mark on the top left corner of the page to complete the creation.
    • Procedure 2:
      • Open Google Photos.
      • Click on Albums.
      • Click on 'Three dots icon' on the top right corner.
      • Click on Albums (under Create new).
      • Select the photos.
      • Click on Create.
      • Name the album on the space provided.
      • Click on the 'Tick' mark on the top left corner of the page to complete the creation.

    Do you find them in the Google Photos library ('Photos' section of Google Photos). If no, It can also be that the photos weren't uploaded successfully at the first place. Photos/videos that are not synced or backed up, will still appear in Google Photos and will have this icon  (which means not synced/backed up) or some photos/videos will also show up with the two arrows in a circle mean backup is in progress.

    Once the upload is complete there will be no icon on any photos/videos. Often, many of us misinterpret that they are all backed up because the photos/videos show up in Google Photos and we over see the icons on each photo/video. If the photos/videos weren't backed up they cannot be deleted from the Google Photos library nor Trash.

    Let me know how it goes.

    Best,
    Amanda


    Answer:

    Hi Amanda,  thanks for you answer. unfortunately this is not the solution.  I add two attachments. One is a screenshot from the album library from the site photo.google.com when logged in on my pc. Here you see a lot more albums then on the screenshot i made from my iPhone. (the last album there is 2012-01). 
    So why do i not see the other albums



    Answer:

    Hi Amanda,  thanks for you answer. unfortunately this is not the solution.  I add two attachments. One is a screenshot from the album library from the site photo.google.com when logged in on my pc. Here you see a lot more albums then on the screenshot i made from my iPhone. (the last album there is 2012-01). 
    So why do i not see the other albums

    Does this answer your original question?


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    Question: I really need restore my google photos before 1 year

    I really need restore my google photos please

    Items deleted from Trash/bin, either manually or auto-deleted,  usually can't be recovered but...
     
    1).If you are using a regular personal account
    You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
     
    2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
     


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    Question: Why are my screen videos deleting themselves after I've tried to save them

    I don't know what there is to try for two days straight and other days prior every time I have a scr…

    I don't know what there is to try for two days straight and other days prior every time I have a screen recording when I try to save it I get an error message saying there was an error in deleting my screen recording and then my videos are not available for me to view

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    Question: Hi I'm delete my photos before 08 months so please bake up my photos before o8 months

    I don't know please forgive me m so sorry please bake up my photos please

    Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
     
    Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
     


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    Question: Partner Sharing

    I want to remove photos shared to me through partner sharing.

    @Katrina
    You simply can remove them from the Photos-page in the Photos-app. 
    You may decide to switch-off automatic saving and then select yourself what you want to add from the shared "album" from your partner on top of the Sharing-page. 
    Good luck


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    Question: y does it say i have photo and I dont it says i have 144mg how do i reset photos app

    storage is telling me I have 144mg in photo but I have none cleaning out 144mg on photo wood help



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    Question: British pounds vs US dollars

    Why does my order come up in British pounds instead of US dollars. Earlier in the day it was US doll…

    Hi, Carolyn Griffiths 6791
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    The app adjusts the currency based on the region registered in the Google Play app.


    Answer:

    Hi,  Carolyn Griffiths 6791
     
    Thanks for your reply
     
    If you have shifted to a new country, you will find an option in the play store to change your region.
    Nevertheless, you can do so only once in 365 days.
     
     


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