Google photo QA: I created some albums on Samsung gallery, now i am switching to Google photos and i can't find them

Question: I created some albums on Samsung gallery, now i am switching to Google photos and i can't find them

I had albums created samsung gallery, after switching to Google photos, i can't find these albums.

I do not think albums transfer,

You would have to download the photos and then add them to the Google Photos album.

You can download all the photos first they choose a search by recent and then select all and move them into a new Google Album.

Thank you Samah Al Jurdi for reaching out to us in the Google Photos Forum

If this is not what you are asking, I may have misinterpreted, be sure to write back.

Regards,

Michael D

Answer:

I do not think albums transfer,

You would have to download the photos and then add them to the Google Photos album.

You can download all the photos first they choose a search by recent and then select all and move them into a new Google Album.

Thank you Samah Al Jurdi for reaching out to us in the Google Photos Forum

If this is not what you are asking, I may have misinterpreted, be sure to write back.

Regards,

Michael D

Answer:

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Question: Why do some of the photos I've chosen for my book have a little red circle with an exclamation mark?

I just want to make a photo book, but some of the pics have little red circles in the corner with an…

I just want to make a photo book, but some of the pics have little red circles in the corner with an exclamation mark. Does that mean I can't use that book?

Answer:

Hello Ariel,

It means that the photos are low resolution (too small) and will probably look blurred in the finished bool.

Regards,

Peter

Answer:

Hello Ariel,

It means that the photos are low resolution (too small) and will probably look blurred in the finished bool.

Regards,

Peter

Answer:

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Question: I have accidentally deleted photo albums in google photos which were not back-up.

Kindly assist me. I really needed to retrieve the photo albums deleted in trash of my google photos …

You could not have built albums in Google Photos from pictures not backupped.

And deleting such albums would not have deleted anything already backupped.

So you probably are talking about some other type of albums - maybe device folders.

You always should check on https://photos.google.com what you really have stored at Google.

If nothing is there and not in https://photos.google.com/trash then you can't recover anything anymore.

Sorry - no Google here to blame.

Answer:

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Question: Restored my deleted items

Please recover my old photos

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Question: How to input English subtitle

Inputing subtitles

Hi, Solaman Henry

Welcome to Google Photos Community Support Forum & thanks for your query.

However, regretfully, the video player in Google Photos doesn't support subtitles.

You will have to look for some proprietary video player to do so.

Answer:

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Question: Backed up Photos show no storage used from Pixel Backups, Google Photos Still uses 1.66 GB in drive?

My Drive storage breakdown shows that I am currently using 1.66 GB for google photos storage. But wh…

My Drive storage breakdown shows that I am currently using 1.66 GB for google photos storage. But when I go through my folder in Drive, all of the photos and Videos are listed as taking up Zero storage space because they have been backed up from a Pixel phone. I'm wondering how i can find what is taking up that space so I can reclaim it?

Answer:

Hello Ryan,

Thanks for posting in the Google Photos Help Forum.

I'll be happy to help you. Could you please click this link and check which Google Product is consuming more storage quota and share your results?

If you're Google Storage (cloud) is full, then it might be possible that you've uploaded/backed up your photos on "Original" setting as this will actually consume storage space or quota on Drive Storage when compared to the photos uploaded/backed up in "High Quality" which has no limit on storage.

Also, please note that drive storage segregated to other Google products such as Google Drive, Gmail and Google Photos. May be the storage space shows full, as this might be occupied by other two Google products.

Keep me posted.

Regards,

Amanda

Answer:

Hi Amanda, It is google photos that is shown as taking up space

But all of the photos have been uploaded from a Pixel phone and their quality should not affect my drive quota. I even went through and checked the google photos folder in Drive, and they are not marked as taking up any space.

The ability to attach photos to this fourm seems to be broken too, so I can't show you screenshots.

Answer:

Hi Ryan, you can't see which photos are taking up storage in Google Photo as unfortunately the developers omitted to include that option.

Free storage is for the primary account holder and only on the Pixel, sometimes a user's previous device is still registered, if you go to https://myaccount.google.com/device-activity to see if you have any old devices registered, if so remove them.

You might need to take some test photos before to see if they add to the quota total, then again after to see if they no longer add to the quota.

Let me know how you get on,

Regards,

Peter

Answer:

Hi PeteranDi,

Thanks for the reply! I ended up having to download a bunch of my pictures and reupload them from my pixel in order to clear 1.65 of the used data. So right now google photos is using .01 GB of my drive storage, which is acceptable, its probably just a very small file that somehow slipped through the screening on Google's end, since everything is now certainly uploaded from a pixel.

Answer:

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Question: Using andrDroid transfer photos from drive

Help

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Question: Restore backup photos

I want to restore backup photos that I have deleted after backup

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Question: Can files on an SD card be copied to Google Drive with a file manager?

Trying to create an initial copy to Google One of files that reside on an SD card. The total size is…

Trying to create an initial copy to Google One of files that reside on an SD card. The total size is 40GB with 15K+ files, organized in ~1000 folders. Using Google Drive app won't allow selection of the root folder so it and all sub-folders/files are selected simultaneously. So, I'm attempting to use ES File Manager. It has copied ~10GB but stopped along the way (needing restart where it left off) three times. No error message with an indication of why it stopped. Anyone have an idea why it keeps stopping given the known upload issues? File managers OK to use?

Answer:

Hi Dennis, slightly out of scope for a Photos question, but I would guess that the size is too much for Android to manage. The best option would be to plug the card into a computer and upload direct to Drive using the Drive upload function. Might even be able to drag and drop, best, Peter

Answer:

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Question: When was you born

Recovery my old all photos

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Question: It won't let me download my music with the pics I put with the movie..it said error download movie

Like less pics..6-4..cause i put at least 18 pics for the movie

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Question: Please request my recovery photos please sir please

Please sir my pursnel photos please request you sir please may love pice sir may life pice sir pleas…

Please sir my pursnel photos please request you sir please may love pice sir may life pice sir please recovery may photo sir please request sir please

Answer:

Hi Avinash,

If the deleted photos are still in the Google Photos Trash you might be able to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1

Otherwise it’s not possible to recover photos permanently deleted from the Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Answer:

Hello Lindsay,

Google have not currently provided the tools to see exactly what is using storage, the only method is to open the photos in the main photos page and look at the info panel <see screenshot online>

Any photo added from another source or without your Pixel camera ID will use storage if uploaded or added after June the 1st.

I also assume you have no https://photos.google.com/unsupportedvideos and the number was also zero on the 31st of May

Regards,

Peter

Answer:

Hello Lindsay,

Google have not currently provided the tools to see exactly what is using storage, the only method is to open the photos in the main photos page and look at the info panel <see screenshot online>

Any photo added from another source or without your Pixel camera ID will use storage if uploaded or added after June the 1st.

I also assume you have no https://photos.google.com/unsupportedvideos and the number was also zero on the 31st of May

Regards,

Peter

Answer:

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Question: Why is Google Photos counting old photos and videos against my quota?

Why are photos and videos uploaded *before* June 1, 2021 counting towards my Google quota? When I cl…

Why are photos and videos uploaded *before* June 1, 2021 counting towards my Google quota? When I click on the Storage button in the bottom of the menu

It takes me to a page that claims "Only photos & videos that count towards your Google Account storage will appear here" and then it proceeds to list *many* photos and videos that were uploaded before June 1, 2021 which are being counted.

It doesn't seem to make any sense to me, other than a cash grab by burning off my quota in the first few months.

Answer:

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Question: Sir mere tamam photo videos 2014 se 2017 tk mujhe backup krdeb

My photo videos 2014 of 2017 backup

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Question: How to download a movie made in Google Photos Mobile App?

I have tried it to Save To Drive but it hasn't worked!

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Question: How to transfer all my photos, albums, captions to another google account?

I graduated from my school and my edu Google account will be terminated soon. I have a lot of albums…

I graduated from my school and my edu Google account will be terminated soon. I have a lot of albums and photos together with captions on my Google Photos.

How can I transfer those to my personal Google account?

I saw some people suggest to use shared library.

Does that handle all the photos and albums?

Will they still link to the photo files locally in my computer and the file my google drive that will also be transfer?

How will the transfer interact with the existing photos in my personal account (like faces and days)?

Thanks!

Answer:

Hi, Louis Yang

Welcome to Google Photos Community Support Forum & thanks for your query.

I suggest going through the following article to know about the different methods one can use to transfer pics from one account to other.

How to transfer photos from one Google account to another,

The article offers several tips on how to do so

However, method C would serve the purpose.

Answer:

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Question: Website doesn't play back audio recorded with Panorama on (at least) Pixel 4a

When taking a Panorama on Pixel 4a (and probably other Pixels), there is the option to record ambien…

When taking a Panorama on Pixel 4a (and probably other Pixels), there is the option to record ambient audio with the panorama. This is an amazing feature! However, the ONLY place in the world I can hear it is on my phone because once it's uploaded to Google Photos, the audio is nolonger present.

Is this a bug in the web interface of Google Photos or am I just missing something?

Answer:

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Question: How to recover deleted photos

Hello i want restore delete photos my very important photos

Hi Kapil,

Hi Ravi,

If you deleted the photos 2 years ago now it's too late and it's no longer possible to recover them. Sorry.

Hi Rosie,

I'm really sorry for the phone and the memories you lost.

If the photos are not on the https://photos.google.com (be sure to sign in with all your Google accounts if you have more than one) the only way of getting the photos is to find the device. I recommend that you try to locate it with Google's Find My Device tool https://www.google.com/android/find

Hi AK GAMING 7783,

Hi Bantikamur,

Hi, Sheri Hartmann

Welcome to Google Photos Community Support Forum & thanks for your query.

When you enable "Loop video", the video will keep on playing continuously till you pause it.

Answer:

Hi, Sheri Hartmann

Welcome to Google Photos Community Support Forum & thanks for your query.

When you enable "Loop video", the video will keep on playing continuously till you pause it.

Answer:

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Question: How to recover my deleted photo from bin in googal photo ?

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Question: Recover my photo delete by mistake

Recover my photo delete by mistake

Hi Pradeep,

Hi Vijay,

If the deleted videos are still in the Google Photos Trash you might be able to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1

Otherwise it’s not possible to recover videos permanently deleted from the Trash. However, you may install to your Android device a deleted video recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20videos&c=apps and run a scan for anything to recover.

Hi, Rimple Dedhia

Welcome to Google Photos Community Support Forum & thanks for your query.

The "Free up space" option will remove everything through the synced folders.
Nevertheless, if you have stopped the action in-between, you can restart that again without worrying about what's backed up or not. The app will take care of everything.

Nevertheless, please copy the entire content to some local storage before going for free sup space. That ensures the continued availability of the media in case of some malfunction.

Answer:

Hi, Rimple Dedhia

Thanks for your reply

There is no easy way to find which pictures the app has removed while freeing up the space.

Nevertheless, you can follow these steps.

Every photo contains the device name through which you have snapped the picture.

Tap the first one starting from the date you commenced use of the phone.

Slide up & see whether that contains two pieces of information.

Download
Name of the device.

That means the app has removed the picture from the current device.

You have to go on checking like so through every picture.

Answer:

Hi, Rimple Dedhia

Thanks for your reply

There is no easy way to find which pictures the app has removed while freeing up the space.

Nevertheless, you can follow these steps.

Every photo contains the device name through which you have snapped the picture.

Tap the first one starting from the date you commenced use of the phone.

Slide up & see whether that contains two pieces of information.

Download
Name of the device.

That means the app has removed the picture from the current device.

You have to go on checking like so through every picture.

Answer:

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Question: Animation help. How do in slow it down?

I'm trying to slow down the speed of animation on my pics. It goes too fast.

Hi Melanie,

Google Photos doesn't unfortunately support changing or controlling the playback speed of animations. As a workaround you may use a different animation or video editing app.

I also recommend that you send your feedback and suggestions to the Google Photos team as these instructions explain under "Send feedback to the Google Photos team" https://support.google.com/photos/answer/6156065

Google has many products. This forum is for AdSense.

This is a user-to-user forum. Not a direct line to support.

What is AdSense?

Google AdSense provides a way for publishers to earn money from their online content (blogs / YouTube / Apps).

Answer:

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Question: Plage sir my recovar my photo

Sir my photo imported

Hi Bantikumar,

Hi Mohammad,

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Please Recover my screenshots which are necessary for my study

Respectable sir or mam please Recover my all photos which are the screenshots of my online class and…

Respectable sir or mam please Recover my all photos which are the screenshots of my online class and kind on me . I hope you can do it for my future .This is very important for me please

Answer:

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Question: How to recover my permanently deleted google photos

I want recover by mistake my permanently deleted photos , it's so important for me plz help to resto…

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Question: Hello sir

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Question: I permanently deleted my photos from Google photos app. Now i want to restore them

I want to restore my photos which i permanently deleted from Google Photos App.

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Question: I am not able to download my old video.It is showing can't download.Plss help me..

I am trying to download my old video in my device but it is not downloading.Why?

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Question: I have an album being displayed on my nest hub max but some of the photos are not showing up.

I tried to unsync the album and sync again.

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Question: how can i get back my 1 year old photos which were accidentally deleted by me please help me

i was still trying to get my 1 year old deleted photos back but could not please help me

i was still trying to get my 1 year old deleted photos back but could not please help me

Answer:

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Google photo QA

Wednesday, April 6, 2022

I created some albums on Samsung gallery, now i am switching to Google photos and i can't find them

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