Google photo QA: I can't use photo as wallpaper

Question: I can't use photo as wallpaper

Photo as wallpaper

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Question: Finishing😎

I've tried three times by to do a photobook and it uploads but nothing else happensJ

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Question: ป้องกันการรั่วไหลของรูปภาพทีไม่ได้โพสต์

ไม่ต้องการไห้รูปภาพและวีดีโอที่จัดเก็บไว้และยังไม่ได้โพสต์บุคคลอื่นไม่สมารถมองเห็น

Hi there,

Welcome to the Google Photos Help Community.

To assist you better, could you please elaborate the post with little more details and help me understand what is the exact issue so that I'll be able to address the issue with the best possible solution?

Keep me posted.

Best,

Sonya

Answer:

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Question: How do I add a face tag to an image when Google doesn't recognize the image as a face?

How do I tag a face in an image when Google doesn't recognize a face in the image?

Hi, Teresa Lee 8104

Welcome to Google Photos Community Support Forum & thanks for your query.

If the AI can't recognise a face, you can't do anything to add that picture to some collection.

Answer:

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Question: My google photos are missing suddenly. what should i do to get them back?

Ive tried everything i could; like logout and sign in again. all of my photos suddenly dissapear fro…

Ive tried everything i could; like logout and sign in again. all of my photos suddenly dissapear from my google photos, last week i still can find my photos in the app but now they are gone. ii dont even know why. please help me :( this is so frustating because ive been using google photos for 5 years and i trust this app to look after my photos but this is really dissapointing.

Answer:

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Question: How do I remove Google Photos from my Google work account?

I need to remove Google Photos from work account. I have a personal account but I don't want them to…

I need to remove Google Photos from work account. I have a personal account but I don't want them to be linked. please remove from my work account now.

Answer:

Hi.

If you have a domain account for business, then you can independently prohibit the use of the Photos as an administrator, or contact the administrator if you have received your working account in your company.

If it's just another Gmail mail, then it's impossible to disable or delete the Photos. You just can, do not enable the Autobackup and Synchronization settings.

Then inside Photos there will not be your files. A photo has the ability to display files like Gallery in a mobile device, only on the Internet, but if you do not include Autobackup and Sync, then there will not be files inside Photos

Answer:

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Question: I can't find my photos

[17/8 16:43] 🤲: Bir ay önce fotoğraflarıma bakmaya çalıştığımda, fotoğraflarımın çoğunun silindiğini…

[17/8 16:43] 🤲: Bir ay önce fotoğraflarıma bakmaya çalıştığımda, fotoğraflarımın çoğunun silindiğini fark ettim. sahiptim

[17/8 16:43] 🤲: 14 GB fotoğraf ancak baktığımda yalnızca 2 GB kaldığını gösteriyor.

Answer:

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Question: Photos on my phone are drawablexx whats thst mean

How to look at my photos that are encripted

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Question: Choosing account for camera/photos

I have a Pixel 5. When I take a picture with the camera it puts it in my Google Photos (of course). …

I have a Pixel 5. When I take a picture with the camera it puts it in my Google Photos (of course). But I have 2 Google accounts on my phone. Can I choose/change which account's Photos the camera saves to?

Answer:

Hi, Elizabeth Cogley

Welcome to Google Photos Community Support Forum & thanks for your query.

I believe you are looking for utilizing the unlimited storage offer for the Pixel phone.
The offer is related to upload through device & doesn't gets tagged to any particular account.

Nevertheless, clicking the pics through a camera & then uploading those through Pixe may be considered as a misuse of the offer.

Answer:

No, it really doesn't have anything to do with the backup. I take "business" pictures and "personal" pictures. I just want them to end up in the proper account. Just like I can switch my email from A to B, I want to be able to switch pictures/camera from A to B.

Answer:

Hi, Elizabeth Cogley

Welcome to Google Photos Community Support Forum & thanks for your query.

You will have to manage your requirement in a complicated manner.

First, you will have to create two folders, "A" for the Work account "X" & "B" for the personal one "Y".

The camera folder gets included in backup once you enable that.

To avoid that automatic action, the moment you click some pictures for work, transfer those to folder "A" & empty the camera folder.

In the settings of account X, choose folder "A" for backup.

Similarly, when you shoot any pics for your personal use, transfer those to folder "B".

In the settings of account Y, choose the folder"B" for backup.

Once a sizable number of pics are there for backing up, switch that on after choosing the respective accounts.

Once done, switch off the backup & sync.

Answer:

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Question: No sound

The sound has stopped on my WhatsApp videos and I can't work out how to get it back

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Question: Why can't I access my photos? I want to add a photo to Etsy or eBay listing. NOT POSSIBLE.

I can't access photos from Etsy or eBay (or anywhere that you are supposed to be able to). I click "…

I can't access photos from Etsy or eBay (or anywhere that you are supposed to be able to). I click "add photo" and it lists a bunch of folders but no Photos. I am perplexed. I know Google messed that whole thing up in 2019 and separated Drive and Photos for some reason. Whatever, maybe that made sense to some folks, but it means regular folks who aren't IT wizards can't access photos. I want to do something so basic and simple. It's a mystery to me. HOW can I just click and be on with my day? Why do I have to do technical gymnastics and figure out some complicated maneuver to "outsmart" Google?

Answer:

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Question: Help.

Hi Natalie,

Welcome to the Google Photos Help Community.

Keep me posted.

Best,

Sonya

Answer:

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Question: This video is not downloadable in my mobil...I need to download it

I need this video

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Question: Error loading media for "Use As" Function.

Whenever I try to change the wallpaper from Photos app using Use as function it says me "Error: Coul…

Whenever I try to change the wallpaper from Photos app using Use as function it says me "Error: Could not load media" Error. I'm using Poco F3 GT Android phone. Please help me out.

Answer:

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Question: When I use Google photos Data is going too much high

In recent 2 days , whenever I open google photos it's using too much data . And I also don't know wh…

In recent 2 days , whenever I open google photos it's using too much data .

And I also don't know where it is used.

So I want to know the reason

Answer:

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Question: I have 65gb of photos/videos to free up but when I press free up 65gb nothing happens

I've tried reinstalling and clearing cache

Possibly too much for the app, Google are aware, but we don’t have any updates.

The safest option is to move the photos to a Computer using a USB cable which has the advantage of being able to recover any lost stragglers.

Deleting from the device by using Gallery Go by Google may be a useful method. You can select a group of photos and use the Share option to Upload to Photos, this will confirm they are backed up, then select the same group and move to trash. Back to the Gallery Go main page and use the 3 dot menu to select trash and empty it.

If you are sure items are backed up at https://photos.google.com/ you can safely delete using any gallery app

Regards,

Peter

Answer:

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Question: Hi im trying to send a photo of furniture to Gumtree but when i touch image to send it says Chrome has stopped

I'm trying to send a photo from my gallery to Gumtree but it says Chrome has stopped and won't send …

Hi June,

Welcome to the Google Photos Help Community.

Unfortunately, we might be of a little help as this forum focuses on Google Photos and its related issues. However, could you please confirm if you're trying to install the Google Chrome app from the Google Play Store on your device? If yes, I'd suggest posting your issue to the Google Chrome Help Forum for further assistance.

Do reach out if you have any questions.

Thanks,

Sonya

Answer:

Hi June,

Welcome to the Google Photos Help Community.

Do reach out if you have any questions.

Thanks,

Sonya

Answer:

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Question: I would like my photos in date order.

Put my photos in date order

@ Brenda Smith

"I would like my photos in date order"

That's exactly how they should be, at least when there is a correct date in the EXIF data. If not they may be sorted by another date like upload date.

Answer:

Yes, but on the Photos-page they always are in reverse date-order - that can't be changed.

But you need to create albums if you want to show (and share) a chronologic story.

Be aware that pictures originating from social media seldom have their original dates anymore unless via Google Chat.

Answer:

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Question: When I move a photo into an album, I want it removed from the "photos" section. Is this possible?

Want to move photo to album and not have it show up in "photos" que

The “photos“ section is the “home” of all your photos and the cannot be removed from there. What you can do is select a photo and click the 3 dot menu option to Archive it which will hide it from the main photos view.

Answer:

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Question: My photos are missing and I backed them up

I backed up my photos and they are missing and all my albums. Help

Hello Lisa,

Welcome to the Google Photos Help Community.

Could you please confirm if the photos are actually backed up to Google Photos by checking on the web version of the Google Photos (photos.google.com)?

Meanwhile, let you know that you will see your files in Google Photos even if it is not backed up to it. It just acts asa gallery app when the backup and sync is "OFF".

Keep me posted.

Best,

Sonya

Answer:

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Question: Not recover all my photos

Not

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Question: Looking for Old Photos from Picasa

From 2011-2013, I had a Galaxy Nexus phone. It backed up all of my photos to Picasa. When I got a Ga…

From 2011-2013, I had a Galaxy Nexus phone. It backed up all of my photos to Picasa. When I got a Galaxy S4 in 2013, I guess it started backing up to Google Photos. I'm not 100% sure about that, but I know that all of my photos from the Nexus are missing, and I know that they were once on Picasa. I know that Picasa is dead and gone, but I'm wondering if there's a way to recover them. I have checked my album archive, and it only goes back as far as the day I got my S4.

Answer:

Hi.

All image files from the account are in the Album archive.

Remember - you used this account exactly? Maybe there was some other account on the phone, and in that another account could have left your files, for these years?

It's also possible that there was no Auto Backup in the settings, since there were two products at that time: Picasa and Google+ Photos. If Auto Backup was not enabled, then the file does not exist in your account.

Answer:

No, all of the image files are not in the archive. I am 100% sure I was using the same account and that auto backup to Picasa was on. I know the photos were on Picasa prior to Picasa and Google Photos merging, but they are not in my archive.

Answer:

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Question: A tiktok video I downloaded a few days ago got stuck in my gallery

Hi! I downloaded a tiktok video a few days ago and it got stuck in my camera gallery. I can't find i…

Hi! I downloaded a tiktok video a few days ago and it got stuck in my camera gallery. I can't find it between the videos in my phone to delete it and it really bothers me. Every time I need to send a photo/video in any app it shows up as it was the most recently taken video, but it's no. Please help me 🥺

When I open google photos it shows up like this and when I open de camera folder it disappears

Answer:

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Question: Where are the photos from vzmedia?

The transfer from my old phone did not include the photos saved to vzmedia.

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Question: How do I put photo into file

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Question: My Group similar photos are deleted ....and I want it again this group similar faces feature

I want a Group similar photos features again

Hi, Kunika Navgotri

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your problem is unclear.

Did you deactivate the Group similar faces option?

Now, are you not finding that option again?

Can you clarify?

Answer:

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Question: Photo & video getting backed up on Multiple accounts

So I have multiple accounts on Google and all r on 1 device OnePlus 5T My device is sacking up folde…

So I have multiple accounts on Google and all r on 1 device OnePlus 5T

My device is sacking up folders and pics on all those accounts.

I have created a specific email for thr back up.

But now that I checked after a few months, my back is available on all 6 accounts.

How do I specify what email it gets back uped on..

Answer:

Hi, Backup ONLY

Welcome to Google Photos Community Support Forum & thanks for your query.

The app backs up the pics only to the account which you make the Backup & Sync option "ON".

If you keep the option deselected, the app will not upload anything through those accounts.

However, I believe you are getting mislead by the behaviour of the app.

Google Photos acts as a portal viewer & shows the content from the phone & the cloud together.

However, that doesn't mean any upload is happening despite keeping backup & sync off.

You can crosscheck that by visiting the link https://photos.googloe.com & logging through each account. There wouldn't be any fresh uploads through these secondary accounts.

Answer:

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Question: It's saying format not supported

Trying to send a video

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Question: That's jui8

Photo

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Question: Are your photo's on google photo's private???

I wanna know if my photo's in Google Photo's are private???

Hello Kimberly Baber,

Welcome to Google Photos Community.

For detail information on privacy take a look at the below link.

https://safety.google/photos/

Hope this helps.

Thanks.

Answer:

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Question: Partner sharing created not by me.

Recently I noticed that partner sharing was activated but I don recall to add anybody. I removed the…

Recently I noticed that partner sharing was activated but I don recall to add anybody. I removed the person but I need to know if the person acceded my pictures from March 21 to July 21 and with pictures was access or downloaded.

Answer:

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Question: Backup photos only?

Hello, is there a way to backup photos only (no videos) to google photos from my iPhone? I can't see…

Hello, is there a way to backup photos only (no videos) to google photos from my iPhone? I can't seem to find a setting for that anywhere, am I missing it?

Thanks in advance!

Answer:

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Question: Please help, deleted photos are not in trash, can I restore them somehow?

Hi, today, I have deleted photos in Google Photos app on my iphone.(not backed up) I did not expect …

Hi,

today, I have deleted photos in Google Photos app on my iphone.(not backed up)

I did not expect it will delete these photos from my iphone's gallery but it did!

Those pictures are neither in trash nor in recently deleted file.

I only wanted to delete them from Google photos app.

Please how can I find them???

Thanks a lot for your answer

Lenka

Answer:

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Question: How to export Google Photos files using Takeout w/o losing files details like date and location?

I've exported all my files from Drive and Photos using Google Takeout, files from Drive are ok but m…

I've exported all my files from Drive and Photos using Google Takeout, files from Drive are ok but my photos and videos lost all info like date, location, etc

Answer:

Hi, Fernanda D'Elia

Welcome to Google Photos Community Support Forum & thanks for your query.

If the photos contained the date & location data prior to backing up to Google Photos, you will find the data intact even through the takeout.

However, if you updated the details after an upload to the cloud, then regretfully, that data doesn't get included in the takeout.

Answer:

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Question: How do I reverse the mirror effect of my photo when taking a picture of my handwriting?

There just doesn't seem to be an option or enhanced suggestion that would reverse the mirrored words…

There just doesn't seem to be an option or enhanced suggestion that would reverse the mirrored words that I took a photo of. They mirrored upon snapping the pic, but why doesn't google offer a mirror effect in editing to correct the inverted letters?

Answer:

HI Chad,

Google Photos doesn't have a mirror/flip edit.

You can download the Snapseed app from the Play Store that has a flip function.

Open Snapseed
Select Open > Photo
Select pencil icon
Select Rotate
Select Flip
Select Save or Export as desired

Chris and Franky will be pleased.

Enjoy!

Joe

PS - You can use the Feedback menu option in Photos under your profile icon to make a feature request for mirror flipping images.

Answer:

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Question: How do i edit my pdf paper work sent to me?

How do i edit paperwork sent as a pdf to me?

Hi, Diana Zuniga

Welcome to Google Photos Community Support Forum & thanks for your query.

You can look for some PDF editor app in the play store.

Answer:

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Question: Backup vacation photos to cloud, but not sync to the iPhone when I delete them from iPhone

I'm on vacation taking tons of pictures. I want to set my iPhone so that it sends each picture taken…

I'm on vacation taking tons of pictures. I want to set my iPhone so that it sends each picture taken to cloud Google Photos ASAP (in case I lose or damage the phone), so I have "backup & sync" enabled. BUT at the end of each day, I want to delete that day's photos off my device to make room for more photos and videos for the next day. "Sync" will delete my copy from cloud if I delete locally (I know that it is the intended purpose), but there is not a "backup only, do not sync" setting within the app. I know I can manually upload the day's photos at the end, but that is not ideal either. Does anyone know how to get this to work? I know this will require could management, but that's fine, I select the bests, and delete the rest at the end of each trip.

Answer:

Hi Tom,

>>>> I want to delete that day's photos off my device to make room for more photos and videos for the next day

It seems like maybe you are so constrained on storage space that you are ~being forced~ to use error prone non-recommended process to meet your desired use case.

Normally, after seeing the "Back complete" message, you could select "Free up space" and it would ~Delete the local copy~ of images which have been copied to the Google Photos cloud. In reality, it only deletes the local copy of images which are older than about 30 days.

A workaround, which could be highly error prone if you get mixed up about which app you are in Google Photos vs iOS Photos app, or don't check to see the "Backup complete" message (if you are relying on WiFi in some locations the upload speed MIGHT be much slower than you have at home)..

would be to delete the images in the iOS Photos app - you should continue to see the cloud copy or cached thumbnail in the Google Photos app.
You might want to just do this for videos, since they are usually substantially larger.
If you really need the space, you may need to empty the contents of the iOS app's Recently Deleted album.

Note: Do not use Google Photos and ~iCloud Photo Library~ simultaneously. They have different approached to data management and don't play well together.

I do not recommend the above approach, but think it is the only way to meet your goals given the constraints. It is much better to leave the images on your phone, then when you return home do an additional backup and then use "Free up space"... Remember, when you have just one copy of a file anywhere (in the cloud or on a local device) it is not truly "Backed up".

Other opinions and ideas are welcome.

It is always a good idea to store important images in more than one place / tool. My photos are in Google Photos, on my laptop, and on multiple external disk drives (not connected to any computer or network).

Best regards and have a good vacation, Dougsap (volunteer Google Photos user)

Answer:

Perhaps this solution

Restricting to having wifi in your holiday-location (often slow), it easily can take an hour before all fresh pictures and movies of that day are backupped before they can removed from cameraroll and from Apple-trash thereafter (else you would not gain any local space).

But I would leave the backup on my phone OFF and move the fresh files of that day to my Chromebook via its usb-cable very fast and then let my Chromebook do the slow task of uploading to photos.google.comduring the night for some additional safety. Then they can be deleted from the Chromebook next day if the book has too less local space for adding a new bulk in the evening.

Good days

Answer:

@dougsap: I don't think you understand what I'm asking. The question is: "is it possible within Google Photos app to set up a one-way back-up from device to Google Photos, without bi-directional sync?" Within the setting menu, there is only one option with ON/OFF which is "backup & sync". Either option is not ideal

I'm not "being forced" to delete my dailies, I just prefer to work this way (and all storage is finite). As far as this being it being error-prone and non-recommended, I do this in my studio shoots al the time: my camera is tethered to my laptop (meaning every picture goes to camera card as well as my laptop as soon as it's taken). At the end of the session, I look at photos on my laptop (not my small camera screen), to make sure I have everything, then format the camera card, and set up the next session. Exactly what I want to do with Google Photos. I don't use iCloud for sync, so no confusion there. As for waiting till the end of the day for a WiFi upload, (thanks @rinus), not only is that a terrible practice (imagine losing your phone after capturing that "once-in-a-lifetime" non-reproducible shot), but also it could indeed take a long time to upload via that slow hotel connection.

FWIW I also to this in IT. Backup files to a location(s), confirm, delete originals. I do not want a mirrored backup (sync both ways), I ONLY want to send pix to Google Photos, once there, they become immutable by the device.

So the question still remains unanswered: "is it possible within Google Photos app to set up a one-way back-up from device to Google Photos without bi-directional sync?

Answer:

@Tom

The answer is short: we can't change design and the feedback path is not effective because there never is any feedback to this forum which feature request will be realised soon. So I always say: never wait on Google.

Thus you should not use the Google-app abroad at all, but just move your files from phone to laptop to have them synced to Google independantly of your phone. A simple Windows-laptop with a 256 GB ssd-disc can do to this job with the new Google Drive app installed, but used for uploading (not synced) to Google Photos on every suitable moment. I don't see any other safe solution.

Perhaps Doug has better ideas, but I don't think so.

Goodnight.

PS: be aware that you always can remove files via an independant app like Google Gallery Go or Google Files without deleting Google cloud - but then you must be sure that backup is complete.

PS: a Chromebook maybe a cheaper solution then a Windows-laptop, but they seldom have enough local space for your daily bulk. A Macbook simply is too expensive and not better for this task.

Answer:

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Question: Lost pictures

I open Google photos in my new phone and I can't find photos which I take last time.its birthday pic…

I open Google photos in my new phone and I can't find photos which I take last time.its birthday pictures. Strogage was full and because now I can't find this pictures in my account

Answer:

Hello Mariam Paposhvili ,

Please take a look at the below link for detailed information.

missing photos

Thanks.

Answer:

Hello Mariam Paposhvili ,

Please take a look at the below link for detailed information.

missing photos

Thanks.

Answer:

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Question: Album: Tag person to be added automatically in a album. Don't have this option

When I create a new album doesn't have the option to add a person, so to be added automatically. All…

When I create a new album doesn't have the option to add a person, so to be added automatically. All is activated, tried everything and cannot find a way to make it works.

Answer:

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Question: I restore the photos from trash bin but photos isn't not restore his permanently deleted

Hi Tejas

If a photo has been permanently deleted, you will be unable to restore it from trash.

The restore from trash option is for photos that were moved to the trash, but were not yet deleted from trash.

Open Photos
Select Library
Select Trash
If you see a photo there, you can select it > Select Restore option at the bottom
If youd do NOT see the photo in the trash, then you cannot restore it

If you saw a photo, and restored it from the trash, but do not see it in the main photo stream, please check the Archive, to see if it was returned there:

Open Photos
Select Library
Select Archive
Scroll through results

Alternatively, if you believe you restored a photo, but you don't immediately see it, try searching by person, place or thing within the photo. Photos > Search > enter search text, or use preset search items from menus.

Joe

Answer:

Hi Tejas

If a photo has been permanently deleted, you will be unable to restore it from trash.

The restore from trash option is for photos that were moved to the trash, but were not yet deleted from trash.

Open Photos
Select Library
Select Trash
If you see a photo there, you can select it > Select Restore option at the bottom
If youd do NOT see the photo in the trash, then you cannot restore it

If you saw a photo, and restored it from the trash, but do not see it in the main photo stream, please check the Archive, to see if it was returned there:

Open Photos
Select Library
Select Archive
Scroll through results

Joe

Answer:

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Google photo QA

Friday, April 1, 2022

I can't use photo as wallpaper

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