I can't find my own photos from the face detection gallery. It's only 49-52 photos I can see

Question: I can't find my own photos from the face detection gallery. It's only 49-52 photos I can see

I cannot find my own photos from the face detector gallery. It's there in the Google photos gallery …



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Question: Photo recovery

Recovery photos



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Question: I need to recover permanently deleted pictures

I need to recover permanently deleted pictures

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  

 

Answer:



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Question: Getting pictures from cloud

Put in a folder so i can view

Hello Anthony,

Welcome to the Google Photos Support Community.

Could you please elaborate the issue or your query for me to assist you better? Are you trying to download all backed up photos from Google Photos to your Android device folder for viewing? 

Also, please share a few screenshots of the issue you're experiencing. Ensure you don't include any of your personal and/or account information in the screenshots that you share.

Keep me posted.

Regards,

Amanda

Answer:



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Question: How do I add shared photos to my library?

My friend shared an album with me and I want to add those photos onto my library. How do I do this.

Hi, jp

 

Welcome to Google Photos Community Support Forum & thanks for your query.

 

Open the album through the sharing tab. There, you will find a "Save" option. Tap on that.

However, once done, the pics will occupy space in your account.

Answer:

Hi, jp

 

Welcome to Google Photos Community Support Forum & thanks for your query.

 

However, did you archive te pics?

Or put into locked folder?

Or deleted those inadvertently?

Answer:

@ jp

Saved photos should be in the "Photos" tab, but may be hard to find when they are not recent and thus not on top. Newly saved photos are on top in "Recently added", now found under "Explore" in the web app (on mobile it's under Search). 

You can also save selected photos directly to a new or existing album, which has the advantage that they are more easily found. 

Answer:



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Question: 백업사용 중지중인데 사진이 계속 업로드 됩니다. 어떻게 중지하나요?

백업사용중지함



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Question: How to recover my missing videos

Hello I want to recover my missing photos and videos



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Question: How do i transfer my full google drive back up back to my phone where it came from and stop sync

So google has taken and backed up my stuff but now i dont want to use sync i want to restore all my …

So google has taken and backed up my stuff but now i dont want to use sync i want to restore all my stuff back to my phone as this annoys me using back up as it takes it off your phone when im looking for something.

So i want everything back to my phone and i want to turn off sync?

Answer:



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Question: How to recover deleted photos

Recover my photo



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Question: How to recover my permanent photo

How to recover my permanent photo and backup photo



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Question: Random videos and pictures have appeared on my iPhone camera roll. Pictures I took and deleted

I deleted all my pictures I didn't want and changed my password on iCloud and on google. I'm so conf…

I deleted all my pictures I didn't want and changed my password on iCloud and on google. I'm so confused why these random things would have appeared again. I'm worried someone's got access or had access to my phone.

Answer:



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Question: I am unable to get dark theme

I tried to get dark theme for photos and gamil apps I am unable to get dark theme it is not showing …

Hi, 157 Nishanth

 

Welcome to Google Photos Community Support Forum & thanks for your query.

 

There is no dark theme in Google Photos app.

 

However, if you select dark theme for your device, the app will emulate that.

Answer:



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Question: Photo recovery

Sir i was deleted my some photos in 2017 . please recover my photos

Permanently deleted usually means forever since that is what permanent means, However, its a long shot, but if not deleted too long ago you can try using the steps outline here.

 

https://productforums.google.com/forum/#!msg/photos/YKq9-f0ZH5g/ixmvQ5qkAwAJ

Answer:



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Question: Can't open photo book draft

I'm unable to open photo book drafts I've been editing earlier (drafts that 3 people have spent abou…

I'm unable to open photo book drafts I've been editing earlier (drafts that 3 people have spent about 7 hours editing).

When clicking on them I get the error (in Swedish): "Fel när utkastet skulle öppnas". (Error when opening draft).  Trying in the Google Photos App for iOS I get a similar message. 

Creating a new photo book works, and I can open drafts of newly created books, but not ones I've edited last week or earlier.

Answer:



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Question: Change date

How could I change the date of the image?

Hi, Gleb Philin

 

Welcome to Google Photos Community Support Forum & thanks for your query.

 

The below is the text appearing on the official help page.

Change date & time stamps

 

You can change the date and time stamps for photos and videos using a computer. 

When you change the date and time of your photo, the edited date and time will appear in Google Photos. But if you share it with other apps or download it, it may show the original date and time saved by your camera.

1. On your computer, go to photos.google.com.
2. Place your cursor over a photo or video. To select the items you want to update, click Select.
3. At the top right, click More.
4. Click Edit date & time. For multiple selections, you will see two options:-

• • To specify a date and time for the first item and automatically adjust the dates and times for the other pics relative to that, click Shift dates & times.
  • To set the date and time for all the selected items, click Set one date & time.

1. Follow the instructions to finish.

However, the modified date will remain on the cloud only. If you download the picture, that will show the original date or no date.

Answer:



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Question: By mistake I have deleted my Photos How can I Recover them

Camera



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Question: How to recover delete photos and videos

How to recover delete photos and video



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Question: My pictures

How do I make it to where Google photos won't save my pictures or the pictures my friends send me???…



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Question: Permanent deleted photos

Recover permanent deleted photos



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Question: I m not able to turn on captions. Please help

The options of captions is not available

Hi, Megha Raghuwanshi

 

Welcome to Google Photos Community Support Forum & thanks for your query.

 

Regretfully, Google Photos app doesn't support captions.

 

However, if you turn on "Live captions" through the accessibility menu on your phone, you will start seeing captions.

Answer:

@ Megha Raghuwanshi

If you mean text added to and shown with an image: Google calls that "Description".  You can add a "Description" to a photo in the info panel. That "Description" is only saved in Google's database, not added to the photo, and lost when the photo is downloaded. 

Answer:



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Question: I can't save pictures after editing. Everytime pictures are saved as copy.

Everytime when I edit a picture it saves as a copy of it, but I didn't saved it as copy I saved it a…

@Varun

This problem already was escalated months agoo already, but apparently not solved for everyone. 

The app on my Samsung with Android-11 just got upgraded to version 5.61 and I checked the saving-problem again. 

1. With backup off you only can save a copy in the camerafolder, but that can be expected. 
   
   
2. With backup on you can save and then you have to give permission for some change, but that permission is rejected, so nothing happens. 
   
   
3. With backup on, but the original removed from the camerafolder, you can save as usual and then only the cloud-version is changed and that change can be undone. 

Can you verify these finding before I re-escalate the problem again, assuming the normal situation that your (recent) originals are still in local memory (not on some sd).

Answer:



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Question: I cant upgrade my storage

I cant upgrade my storage account



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Question: how to find what google account has been logged onto a certain android device?

what happened is that a friend signed out of his google account and lost all pictures on his phone. …

what happened is that a friend signed out of his google account and lost all pictures on his phone. Google Photos showed "back up complete" before the account was signed out.

When we signed back into his google account, nothing was there. We suspect there was an old account logged into this phone but he cannot remember what it was as it could be from years ago.

Any ideas how we find these missing photos?? Are the gone??

Answer:

Hello Douglas,

Thanks for posting in the Google Photos Support Community.

 

Unfortunately, we wouldn't be able to identify which account had been signed into an app before the current one.

Let me know if you have any other questions.

Regards,

Amanda

Answer:

Is there the possibility that when he logged out of his Google account from this Android device, all his pictures were actually deleted from that Google account?

Answer:



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Question: Add Photo as shortcut on Android scree9

How do I place a photo as a shortcut on Android screen.

Hi, James Malone 5076

 

Welcome to Google Photos Community Support Forum & thanks for your query.

 

To create a shortcut to the photos app, please follow these steps.

 

Open the app drawer by sliding your two fingers from the bottom to the top.

Locate the Google Photos app, long press & move that around.

Next drop the shortcut anywhere on your home screen.

Answer:



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Question: Recover my permanently deleted photos

Please recover my permanently deleted photos

Hi, Thanks for contacting, sorry, I recommend you to check the trash.

Restore photos & videos

If you deleted an item and want it back, check your trash to see if it's there.

1. On your Android phone or tablet, open the Google Photos app .
2. At the bottom, tap Library  Trash .
3. Touch and hold the photo or video you want to restore.
4. At the bottom, tap Restore. The photo or video will be back:
   • In your phone's gallery app
   • In your Google Photos library
   • In any albums it was in

If the item is not in your trash, it may be permanently deleted.

Don't see the photo or video?

If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:

• You moved it to trash more than 60 days ago.
• You moved it to trash, then emptied your trash.
• You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
• You permanently deleted it from your trash.
• You permanently deleted it from your device's Gallery app, without backing it up first.

To find and recover photos easily, turn on back up & sync.

Important: If your Google Photos account is inactive for 2 years or you're over your storage limit, your content may be impacted. Learn more about this.

Healthy days.

Answer:



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Question: Photos pasword

Google photos pasword

Hello,

You will get more information and expert support at the support forum that focuses on Google Account issues and capabilities:

Google Account Help Community

 

Here in the Photos group we are all volunteers without access to anybody else's data or accounts.. I am not sure if there are people with special capabilities in the Account Help group but they are the experts on your situation.

 

Good luck,

Answer:



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Question: How to photo recover

My photo recover

Hi, Thanks for contacting, sorry, I recommend you to check the trash.

Restore photos & videos

If you deleted an item and want it back, check your trash to see if it's there.

1. On your Android phone or tablet, open the Google Photos app .
2. At the bottom, tap Library  Trash .
3. Touch and hold the photo or video you want to restore.
4. At the bottom, tap Restore. The photo or video will be back:
   • In your phone's gallery app
   • In your Google Photos library
   • In any albums it was in

If the item is not in your trash, it may be permanently deleted.

Don't see the photo or video?

If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:

• You moved it to trash more than 60 days ago.
• You moved it to trash, then emptied your trash.
• You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
• You permanently deleted it from your trash.
• You permanently deleted it from your device's Gallery app, without backing it up first.

To find and recover photos easily, turn on back up & sync.

Important: If your Google Photos account is inactive for 2 years or you're over your storage limit, your content may be impacted. Learn more about this.

Healthy days.

Answer:



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Question: Hi how do I set a photo on the opening scene of my phone?

Save a photo to the opening scene of my phone



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Question: How to recover photo

I am a student andMy photo is very important and this photo is helpful is our daily routine .pleas G…

I am a student andMy photo is very important and this photo is helpful is our daily routine .pleas Google team, I request you to please help me and recover my photo . Thank you so much.

Answer:

Hi, Thanks for contacting, sorry, I recommend you to check the trash.

Restore photos & videos

If you deleted an item and want it back, check your trash to see if it's there.

1. On your Android phone or tablet, open the Google Photos app .
2. At the bottom, tap Library  Trash .
3. Touch and hold the photo or video you want to restore.
4. At the bottom, tap Restore. The photo or video will be back:
   • In your phone's gallery app
   • In your Google Photos library
   • In any albums it was in

If the item is not in your trash, it may be permanently deleted.

Don't see the photo or video?

If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:

• You moved it to trash more than 60 days ago.
• You moved it to trash, then emptied your trash.
• You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
• You permanently deleted it from your trash.
• You permanently deleted it from your device's Gallery app, without backing it up first.

To find and recover photos easily, turn on back up & sync.

Important: If your Google Photos account is inactive for 2 years or you're over your storage limit, your content may be impacted. Learn more about this.

Healthy days.

Answer:



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Question: How to recover my delete photos

Sir Please recover my delete photos It's very important photo please sir recover my delete photos pl…

Hi, Thanks for contacting, sorry, I recommend you to check the trash.

Restore photos & videos

If you deleted an item and want it back, check your trash to see if it's there.

1. On your Android phone or tablet, open the Google Photos app .
2. At the bottom, tap Library  Trash .
3. Touch and hold the photo or video you want to restore.
4. At the bottom, tap Restore. The photo or video will be back:
   • In your phone's gallery app
   • In your Google Photos library
   • In any albums it was in

If the item is not in your trash, it may be permanently deleted.

Don't see the photo or video?

If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:

• You moved it to trash more than 60 days ago.
• You moved it to trash, then emptied your trash.
• You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
• You permanently deleted it from your trash.
• You permanently deleted it from your device's Gallery app, without backing it up first.

To find and recover photos easily, turn on back up & sync.

Important: If your Google Photos account is inactive for 2 years or you're over your storage limit, your content may be impacted. Learn more about this.

Healthy days.

Answer:



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Question: I don't see Google's Locked Folder in 'Utilities' option. How do I recover my photos now?

I stored some pictures in Google's Locked Folder. Now I don't see it in Utilities option. How do I g…

I stored some pictures in Google's Locked Folder. Now I don't see it in Utilities option. How do I get them back? Google has really messed up this time.

Answer:



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Question: I want my 2-3 months old photos and video back which is permanently deleted

I want my 2-3 months old photos and videos back plz



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Question: I've created a "Movie" using google photos with 3 short clips and I am unable to download it.

Ive restarted my phone, logged out of Google photos, deleted the cached memory and everytime I try t…

Ive restarted my phone, logged out of Google photos, deleted the cached memory and everytime I try to download it, I get a message saying "Video is still processing. Try again later" it's been about 12 hours and the entire "Movie" is like 50 seconds long.

Answer:



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Question: How to recover deleted photos

Hi sir How can I recover my photos That's photos very important for me Please help me and send my de…

Hi sir 

How can I recover my photos 

That's photos very important for me 

Please help me and send my deleted photos 

Thank u sir

Answer:

Hi, Thanks for contacting, sorry, I recommend you to check the trash.

Restore photos & videos

If you deleted an item and want it back, check your trash to see if it's there.

1. On your Android phone or tablet, open the Google Photos app .
2. At the bottom, tap Library  Trash .
3. Touch and hold the photo or video you want to restore.
4. At the bottom, tap Restore. The photo or video will be back:
   • In your phone's gallery app
   • In your Google Photos library
   • In any albums it was in

If the item is not in your trash, it may be permanently deleted.

Don't see the photo or video?

If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:

• You moved it to trash more than 60 days ago.
• You moved it to trash, then emptied your trash.
• You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
• You permanently deleted it from your trash.
• You permanently deleted it from your device's Gallery app, without backing it up first.

To find and recover photos easily, turn on back up & sync.

Important: If your Google Photos account is inactive for 2 years or you're over your storage limit, your content may be impacted. Learn more about this.

Healthy days.

Answer:

Hi, Thanks for contacting, sorry, I recommend you to check the trash.

Restore photos & videos

If you deleted an item and want it back, check your trash to see if it's there.

1. On your Android phone or tablet, open the Google Photos app .
2. At the bottom, tap Library  Trash .
3. Touch and hold the photo or video you want to restore.
4. At the bottom, tap Restore. The photo or video will be back:
   • In your phone's gallery app
   • In your Google Photos library
   • In any albums it was in

If the item is not in your trash, it may be permanently deleted.

Don't see the photo or video?

If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:

• You moved it to trash more than 60 days ago.
• You moved it to trash, then emptied your trash.
• You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
• You permanently deleted it from your trash.
• You permanently deleted it from your device's Gallery app, without backing it up first.

To find and recover photos easily, turn on back up & sync.

Important: If your Google Photos account is inactive for 2 years or you're over your storage limit, your content may be impacted. Learn more about this.

Healthy days.

Answer:



====================End Question=====================


Question: How to recovery the google photos deleted from trash

Trying but not recover

Hi, Thanks for contacting, sorry, I recommend you to check the trash.

Restore photos & videos

If you deleted an item and want it back, check your trash to see if it's there.

1. On your Android phone or tablet, open the Google Photos app .
2. At the bottom, tap Library  Trash .
3. Touch and hold the photo or video you want to restore.
4. At the bottom, tap Restore. The photo or video will be back:
   • In your phone's gallery app
   • In your Google Photos library
   • In any albums it was in

If the item is not in your trash, it may be permanently deleted.

Don't see the photo or video?

If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:

• You moved it to trash more than 60 days ago.
• You moved it to trash, then emptied your trash.
• You moved it to trash more than 30 days ago on an Android 11 and up device, and it wasn't backed up.
• You permanently deleted it from your trash.
• You permanently deleted it from your device's Gallery app, without backing it up first.

To find and recover photos easily, turn on back up & sync.

Important: If your Google Photos account is inactive for 2 years or you're over your storage limit, your content may be impacted. Learn more about this.

Healthy days.

Answer:



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Question: Please get useless safemode off my off my phone!

Hi, james louthen

 

Welcome to Google Photos Community Support Forum & thanks for your query.

 

Regretfully, Google Photos app doesn't control any safe mode feature.

 

Possibly, you activated that through some combination of the power & volume key.

The safe mode become useful when you suspect of some malware in your phone.

 

However, to come out of the safe mode, you will have to look into the documentation provided by your phone's manufacturer.

 

Answer:



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Question: I have By mistake Deleted my IMP Vidoes Kindly help me for that on Urgent Basis

Dear Sir Help me for that it's very IMP n Urgent



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Question: After factory reset,





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Question: When i delete any photo in google photos app, that photo is automatically deleted in gallery.

When i delete any photo in google photos app, that photo is automatically deleted in gallery. How to…

When i delete any photo in google photos app, that photo is automatically deleted in gallery.

How to stop deleting it automatically in gallery?

Answer:

Hi, Chinmayi Viswanatha

 

Welcome to Google Photos Community Support Forum & thanks for your query.

 

When you delete a photo either through the gallery of Google Photos or on the cloud, the sync function will replicate that action everywhere.

 

Nevertheless, to remove pics from the phone gallery but retain the copies in Google Photos is relatively simple.

 

To do so, tap on the photo you want to remove & then slide up.

Below the photo, if you find the text "Delete from device", then tap on that. 

If not, the photo is not there on the cloud & you need to upload that first.

 

If you want to take the same action in bulk, use the option "Free up space". 

Then, the app backs up everything first & removes the originals from the device.

 

However, once the backup & sync is on, never delete the pics directly. Else, because of the sync action, you will lose both the one on the phone and the cloud simultaneously.  

Answer:

I did the following

I selected a photo and clicked delete from this device but again it is even getting deleted in gallery

I tried free up space also but the photo is deleted in both the apps

Answer:

I did the following

I selected a photo and clicked delete from this device but again it is even getting deleted in gallery

I tried free up space also but the photo is deleted in both the apps

Please give any other solution because none of them worked

Answer:

Hi, Chinmayi Viswanatha

 

Welcome to Google Photos Community Support Forum & thanks for your query.

 

Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the photo you deleted from the device is still visible there?

Answer:

I opened the link and deleted a photo, when I opened gallery that same picture was deleted automatically because I deleted in Google photos.

Please suggest any other method

Answer:

Hi,  Chinmayi Viswanatha

 

Thanks for your reply

 

When you are deleting a picture through the web link, you are directly accessing the cloud storage.
Then,the Sync function will delete the content from your phone also.

 

When you open the picture through the Google Photos app, slide that up & then tap on the option

"Delete from device", which will remove the pic from your phone, including your galley. However, the backed up copy will continue to be there on the cloud.

 

Nevertheless, I suggest you go through the entire following content to understand the implications of deleting a picture when the backup & sync is on.

 

1. Delete your phone but not from the cloud.

To do so, tap on the photo you want to remove & then slide up.

Below the photo, if you find the text "Delete from device", then tap on that. 

If not, the photo is not there on the cloud & you need to upload that first.

 

However, once the backup & sync is on, never delete the pics directly. Else, because of the sync action, you will lose both the one on the phone and the cloud simultaneously.  

 

2. To understand the nuances of deleting pics on the cloud but retaining the one on the phone, I suggest you go through this article.

 

Delete photos/videos from Google Photos but not from a mobile device

 

By the way, the phone storage includes the gallery also.

 

 

Answer:



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Question: How to recover permanently deleted photos from Google photos..?

Hello , I want to recover my permanently deleted photos which were in Google but some how they have …

Hello ,

I want to recover my permanently deleted photos which were in Google but some how they have been deleted now and I can't find it anywhere...in Google photos they were really crucial for  me and I need them now for my education..pls help me out .!

Answer:



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