Thursday, March 24, 2022

Why does a photo continue to re appear after I delete it over and over again

Question: Why does a photo continue to re appear after I delete it over and over again

Trying to delete old videos and photos and they continue to re appear



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Question: I used "Free up space" day before yesterday, and GBs of videos are missing from my device

I used "Free up space" day before yesterday, and GBs of videos are missing from my device (OnePlus*T…

I used "Free up space" day before yesterday, and GBs of videos are missing from my device (OnePlus*T OxygenOS Android Pie). I checked the local recycle bin as well as photos.google.com but the videos are nowhere to be found. The videos were taken from a third party app (DJI Osmo mobile app) using a gimbal. Please help

Answer:

That exactly is the function of Free-up space: what else did you expect then. 
But some reading before applying the first time always is wise. 
There is no way to undo this operation. 
But it is adviced that you use the feedback option in the app (under the 3 small lines) to ask for some improvement: more clear warnings and leaving the last 30 days on phone to have something at hand for stupid applications like Whatsapp who can't connect to Google Photos (you should use Hangouts instead).


Answer:

Rinus, I know that the photos will be deleted from device memory but will be backed up in google photos, which in my case, did not happen. I can't see pictures on photos.google.com as well as on the device.

Answer:

Sorry, but free-up space only deletes what already is saved at Google. 
Maybe these abnormal videos do not have correct data and land somewhere in the past in the library. 
Look if they are in "recently added" at https://photos.google.com/search/_tra_

PS: backupping long videos goes extremely slow - they take long to upload because of many gb's and they take even longer to get processed at Google. I have no experience with that, but if free-up space was started before their backupping was ready, I can imagine that they get lost because they still were uploading. If so, you should send a feedback via the main menu of the app. 
Quite ugly.


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Question: I bought strong on google photos from google play balance but i cant get the storage plsss send feed

I buy the storage on google play but I can't grt the storage plss fix this atherwise give my money b…

Hello Chandan,
 
Welcome to the Google Photos Community,
 
Unfortunately we don't have access to user payment details as it is all controlled by a dedicated team
 
 
If the Google One support link doesn't get an answer, please try the Google Pay support team https://support.google.com/pay/gethelp
 
If you step through the options at you will see help articles.
 
If you do not see any helpful suggestions keep clicking Next and you will eventually reach a contact page <see screenshot online> where you have a choice of contacts who should be able to help.
Regards,
 
Peter


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Question: recovered permanently deleted photo( i want to recover all time deleted photo before 60 days.)

want to recover photo which is also deleted from. trash after 60 days

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
 


Answer:



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Question: Most part of my google photos became black boxes. Even in the cel phone, google drive or downloaded

Most part of my google photos became black boxes. Cel phone, google drive and even downloaded, same …



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Question: I have a master card and I'm not able to add my card to payment section, need to buy Google storage

Not able to buy Google storage, since I have a mastercard

Hello Praveen,
 
Welcome to the Google Photos Community,
 
Unfortunately we don't have access to user payment details as it is all controlled by a dedicated team
 
 
If the Google One support link doesn't get an answer, please try the Google Pay support team https://support.google.com/pay/gethelp
 
If you step through the options at you will see help articles.
 
If you do not see any helpful suggestions keep clicking Next and you will eventually reach a contact page <see screenshot online> where you have a choice of contacts who should be able to help.
Regards,
 
Peter


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Question: Can i recover my photos

I accidentally deleted my photos from google photos now please help me to get my photos

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
 


Answer:



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Question: I have a big problem with the google photos. Is it possible to send you a mail explaing it?

Hello. I need a technical clarification from you. I have two "Android" phones, both connected with t…

Hello. I need a technical clarification from you. I have two "Android" phones, both connected with the same Google account (mail.serra@gmail.com). One is personal where I make almost 80% of my use, the other one i only use it for personal purposes. I always thought that the devices were connected in terms of content. What i would do in one, after synchronization, would be done in the other. It turns out that:
- In Google photos (google cloud) on my private phone I deleted hundreds of photos. Later, when consulting the google photos on the other phone, photos that had been deleted, were still there. Others not.

Even a few days ago, I deleted photos on my personal phone (google photos), which were still there, in the professional phone.

In other words, some photos were deleted from the two devices, others gave the feeling that they were purposely deleted from only one and kept in the other.

How does this happen? Is it possible or not to delete photos from one device, some being effectively deleted on the other, and others not?

Thanks

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Question: I would like to share photos without sharing the date/time stamp information. Can this be done?

My google photos includes the date and time taken in the information/description. I would like to ke…

My google photos includes the date and time taken in the information/description. I would like to keep that information personal. I would like to share photos without sharing that information. Can I create a shared album or change setting so that others do not see my date/time stamp?

Answer:

Hi, Joseph Andracchio
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, regretfully, the editor in Google Photos doesn't have any feature to supress the timestamp if that exists in the photo already.
You will have to look for some proprietary EXIF editor to do so.


Answer:

Addition
Don't understand what is so terribly personal on date & time automatically added by your camera-app? 
But if you share via Whatsapp or alike, all metadata is fully skipped automatically. 
However: most pictures shared via Whatsapp are shooted a few minutes agoo :-)


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Question: All photos in a album didn't print

30 photos in an album. Ordered the photo book. order only came with first 27 photos. Tried to re-ord…

30 photos in an album.  Ordered the photo book. order only came with  first 27 photos.  Tried to re-order.  Preview still shows 27.  Missing the same last 3 photos.

Help?

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Question: my delete video all photo pzl open

I m sorry my delete video all photo pzl open



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Question: Slow upload





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Question: I am not getting my back up photos from February 2021 to may 2021,please have a look it's serious

I need my missed pictures from February 2021 to May 2021

Hi Mehmoood,
 
I recommend that you look for your photos here, signing in with all your Google accounts if you have more than one:
I also recommend that you go through these steps for troubleshooting missing photos https://support.google.com/photos/answer/6306652


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

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Question: Backup issue

My photos do not backup automatically. Whenever I open the photos app, then only the backup starts. …

Hi, Rhea Arya
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, have you permitted the Google Photos app to use internet data in the background?
You will find that through the settings on your phone.


Answer:

Thank you for the reply. 
Yes, I have permitted the google photos app to use internet data in the background but still I am not able to backup anything without opening the app.


Answer:

Hi,  Rhea Arya
 
Thanks for your reply
 
Can you please share a screenshot of the settings page?


Answer:

Hi, Rhea Arya

No, this is not the one I am looking for.

The required option will be there in the setting of the phone.
Tap the gear icon.
Tapp apps and notifications.
Tap all apps.
Scroll down to Photos.
See the advanced settings.
Here's a screenshot.


Answer:

Sorry for the confusion.
Here it is.


Answer:

Hi, Rhea Arya
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Have you activated any data saver?
Even then, please allow Google Photos to use data while data saver is on & see whether that makes any improvement.
 
Further, I find the Google Photos app has not used a single byte of data even in the foreground.
Have you put any further restrictions on the data usage?


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Question: Not able to send it receive photos in phone





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Question: Organizing photos

I'm trying to put my photos into albums, and remove them from the photos main page if that makes sen…

I'm trying to put my photos into albums, and remove them from the photos main page if that makes sense? When I move photos into a folder, it's continent on them staying in the main photos area, if deleted from there, they are deleted from the album. Very frustrating bc I like to print several albums at the end of the year but don't like having them all mixed together on the main screen until them. It seems redundant to have copies of photos everywhere.

Answer:

That's the way Google Photos operates, but Google is not a very good teacher and many never read anything either. 
Your dated stream (library) are your originals which only should be deleted if they are not nice or valuable. 
Albums just are collections with references to that library - so you can delete an album after some weeks of sharing or after the prints have been ordered. 
Thereby you also can remove a picture from an album without removing the original. 
But it are no copies which would take additional storage. 
PS
At the start of a new year, I also start a new album which gradually grows until December 31. But that album only contains carefully selected and edited pics which also maybe valuable to share. 
And you can still can do that also because the year is rather fresh :-)


Answer:

In addition you can use the Archive command to 'hide' the photos from the main page by selecting and using the 3 dot command Archive. You can later see Archive photos under the 3 bar command where you will be able to select and 'un-archive' them in the future.


Answer:

You can not move photos off of the main page (unless you "archive" them, but that also removes them from any album views.)
Also, be aware that the default setting of "High quality" for uploading/backing-up photos from your phone or tablet sends a compressed copy of your images. The original-quality images exist only on your phone/tablet.
To properly maintain a archive of your photos requires different software and more work.


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Question: how to recover deleted photos from cart?

lost photos in basket

Hello,
 
I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
 


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Hello,
 
I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
 


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



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Question: My photos and videos have been deleted from the google photos trash. I need help to restore them.

Olá, boa tarde. Minhas fotos e vídeos foram excluídos da lixeira do Google Fotos. Uma pessoa não aut…

Olá, boa tarde. Minhas fotos e vídeos foram excluídos da lixeira do Google Fotos. Uma pessoa não autorizada acessou meu celular e os apagados. Preciso de ajuda para restaurá-los. Como fazer? Por favor, ajude neste ponto

Answer:

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
 


Answer:

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
 


Answer:



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Question: Unable to attach picture to Gmail from Google photos.

Unable to attach photos to Gmail from Google photos, only works if I use the Samsung native photo ma…

Unable to attach photos to Gmail from Google photos, only works if I use the Samsung native photo manager to select and attach to an email in Gmail. In other words, Google photos won't talk to gmail but Samsung photos will.

Answer:

@Robert
Maybe misunderstanding at your side: most of the pictures you see in the Photos-app are the local pictures ("Samsung pictures"). So you should start in the Photos app, select a few, then tap the Sharing icon (lying V) and then select the M at the bottom. 
Then these will be attached to a fresh mailmessage. 
Good luck

PS: be aware that local files can be about 5 MB on avarage, so you may be able to send 2 or 3 only because of restrictions at the receiver. If the receiver also has a Gmail-adress, you can send up to 5. 
If you select more, then you will be proposed to send smaller pictures, but then they become as bad as Whatsapp-images and loose their original dates also. Then it is better to send them as a link and to warn the receiver that individual pictures can be downloaded via the 3 dots or all together in a zip.


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Question: Just did backup of my photos, but accidentally hit button said freeup 6.2GB. How do i restore backup

I just did a backup of my photos. Once back up was done I started browsing what other features/optio…

I just did a backup of my photos.  Once back up was done I started browsing what other features/options were available.  I clicked on a button that read Free up 6.2 GB, thinking another screen would come, but instead it started deleting everything.  How can I restore the backup I JUST did??

Answer:

@Nelson
No reason to download all again  because you can view them in the Photos app (you can zoom-in to month view with two fingers) and share from there in much better quality then via Whatsapp and alike. 
But for having 200 recent pictures back, you can install the Google One app for free for a while. 
All other methods are too cumbersome.  
Incidentely you may need an older picture and when you open that picture and hit its 3 dots, you will see the download option. 

PS: because all fall in the same pit, please use the feedback option under your profile to blame google for including such dangerous and unclear options without the option to spare 200 recents.


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Question: Upload from drive and facial recognition/grouping for Google Workspace for Education Plus

Are the facial recognition and Upload from Google Drive features enabled for Google Workspace for Ed…

Are the facial recognition and Upload from Google Drive features enabled for Google Workspace for Education Plus administrators or teachers, unlike other education tiers? I have tried reaching out to sales and admin support, but I am unable to get a definitive answer. Thanks!

Answer:

Hi Triscuit,
 
As far as I know those features are missing altogether in Google Workspace for Education accounts. For confirmation you may post to the Google Workspace Help Community https://support.google.com/a/community


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Hi Triscuit,
 
As far as I know those features are missing altogether in Google Workspace for Education accounts. For confirmation you may post to the Google Workspace Help Community https://support.google.com/a/community


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



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Question: Photograph copyright query

I am trying to find out if the attached photo is copyrighted. Found it on Tumblr a few years ago and…

I am trying to find out if the attached photo is copyrighted. Found it on Tumblr a few years ago and would like to use it for a book cover for autobiography. 

Answer:

Hello Simon Cruickshank!
Welcome to the Google Photos forum!
Your question is not directly related to the topic of this forum.

As a legal entity, Google is not involved in determining copyright, but only displays information about any content, because you can find information about the copyright holder in  Google Search.  
This means that you need to search by image, and look at the information yourself
(see other articles below in this section Help center to see more information)

It is worth remembering that any content on the Internet can have a creator (by default, based on its existence) or a copyright holder, and these legal entities have every right to claim the right to content and complain about you (potentially).  
Therefore, for personal use, you can find any picture and store it in Photos, but publishing and sharing with other users is already the distribution of someone else's content, and potentially the risk of getting a complaint from the copyright holder.


Answer:



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Question: How to automatically save a video and pictures to SD disc on Moto Z3

How to save photos and video on Moto Z3 SD card

Hello David,
 
For photos there should be a setting in your camera app where you can choose the Storage location where photos are stored. See an example screenshot (visible online in the answer) 
 
Regards,
 
Peter
 


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Question: I've lost over 1400 photos and videos!! A Verizon rep told me that my photos would be safe if i transferred then and now almost all are gone. I'm very upset.

I cannot find the photos I transferred off my phone.

I've lost over 1400 photos and videos!! A Verizon rep told me that my photos would be safe if i transferred then and now almost all are gone. I'm very upset.

Answer:



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Question: I want to recover videos & pictures that have been permanently deleted from Google photos.

I need to recover photos & videos from my Google Photos account that have been permanently deleted. …

I need to recover photos & videos from my Google Photos account that have been permanently deleted. They were accidentally deleted & I hadn't known that they would be gone permanently after 60 days. Can you please help?

Answer:

Deleted Photos are stored in Trash for up to 60 days, unfortunately, once Photos are deleted from trash after 60 days there is no way to retrieve them back :(  
 


Answer:



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Question: How do you crop screenshots on your android phone?

When I view a screenshot from my files directory on my phone and I tap "open with" it just shows it …

When I view a screenshot from my files directory on my phone and I tap "open with" it just shows it in this weird preview that doesn't have any kind of edit tools. I never actually get the option to open it in Google photos where I can crop it.

Answer:

Hello Kendall,
 
Not sure about that, is that the Google Files app, in mine I get the option to open with Google Photos, Snapseed (needs to be installed) and Gallery Go.
 
Why not edit in Google Photos, if the Screenshot folder is not backed up you can tap the library tab, Screenshot folder and use edit there,
 
Regards,
 
Peter


Answer:



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Question: My phone will not let me see videos I have taken. It keeps saying "can't load video."

After I take a video and go back to watch it , it says "can't load video." I am unable to see any vi…

After I take a video and go back to watch it , it says "can't load video." I am unable to see any video I have taken on my phone. I'm not sure what to do or why this is happening.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



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Question: Scam bar code

Scan graduation bar code.

Hi, Pamela Lowery-graham
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
If you have installed the Google Lens app, then pointing your camera towards the bar code can achieve the scanning.
 
Else, you can take a snap, then open the picture through Google Photos & tap to launch in full screen. At the bottom, the built in Google lens will become visible, Use that to scan the barcode.


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Question: Can you watch videos in Google Photos with your screen off?

I'd like to watch videos in Google Photos with my screen off. The reason being is they are actually …

I'd like to watch videos in Google Photos with my screen off. The reason being is they are actually large audio files in .mp4 format. This is because I can back them up in high quality and it won't count toward my Google Drive quota.  At least not until June 1st.  If they were .mp3 files, I'd have to upload them to my Google Drive and it would eat up a couple of GB's.  

Please help if you can.  I just want to listen to the videos with my screen off.

Answer:

Hi Michael Goodwin 1069,
 
I'm sorry but this isn't something that Google Photos currently supports, I suggest leaving a feature request directly for the development team by following these steps:
  1. At the top left, open the Menu , then select Send feedback.
  2. You can tell them things such as:
    • What you like or dislike about the app
    • Things that are confusing or don't work
If you tick the box to include screenshots and logs, it helps them to understand your feedback.
 
Please know that you may not receive a response, however the Photos Team are still reading the feedback! To see all of the feedback you have sent across all Google products, visit the Google Feedback Site.
 
Thanks for taking the time to post your question today, take care.


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Question: My photos are all blurry and i can't see any of them properly. Please can you fix this issue plea.

My photos are all blurry and I can't see any of them properly either, please can you fix this issue …

@Saikah
Assuming that your lens is not broken or very dirty, it seems that you have very bad wifi. In the general connection setting, you can switch on using some mobile data for better viewing. 
But if you shoot fresh pictures, they should be good - even without having wifi or using mobile data. 
If not, go back to your phoneshop (if possible) or ask a clever friend. 
best


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Question: Hosed after recent update. Help?

After the recent update, the photos app is trying to upload ALL my photos again and it's stuck tryin…

After the recent update, the photos app is trying to upload ALL my photos again and it's stuck trying to upload. It also has doubled dozens of videos in the process of duplicating them. I can't stop the uploads, I can't send my wife pictures because it's trying to upload a ridiculous amount of photos. Really ticked off but would appreciate any suggestions.

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Question: How do I send my photoshoot to someone

I want to send my pictures of my car accident to my lawyer.

Hi Roy Gray,
 
You can find how to share from Google Photos at this link: here
 
Please let us know if you have any follow up questions,
 
Take care.
 


Answer:



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Question: My photos prior to November 2020 are gone. Not in archive or bin.

I've checked deleted and archived photos - I don't have settings to delete photos after a certain nu…

You will find this article helpful.


Answer:

@Holly
Apart from the general information at google: if they were deleted by you, they should have been in the Recently deleted folder in the Apple Photos app for 30 days at maximum. 
Or are you talking about your Macbook and photos.google.com in Safari?
Are you sure you have logged-in with the same account as used in the backup-settings in the app before November???


Answer:

Hi! Thanks so much for replying - the photos weren't deleted by me. I'm definitely in the same account as I only have one google account. I've checked both on the browser on my computer and through the google photos app and I cannot find them. Any other suggestions? It's at least four years worth of photos.

Answer:

That's ugly to hear Holly, but because Google never removes photos unless for very extreme reasons, the question is: what did you change just before November 2020? 
And did you have shared large amounts of pictures with others who still may have kept them? 
Or is there anybody around who may have access to your account? 
 
 


Answer:

This is very embarrassing - I did not realise I had llogged in with an old email address initially (I didn't even realise I still had that account). All photos are there - thank you all so much.

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Question: How do I sinc my pictures from my different Google accounts?

Create a foto video

You can't - you have to download selected pictures from different accounts to be able to create that video in your main account. 
Good luck


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Question: I want to download a Google photos album inc all the written information about it (date, notes, etc.

I want to download a complete Google photo album that includes the written notes, comments and info …

I want to download a complete Google photo album that includes the written notes, comments and info relating to each photo (eg date of each photo, comments I made alongside, etc.). I have successfully downloaded all the photos but the written notes alongside have not been downloaded. How can I do that?

Answer:

@Alison,

Google does not change the data in the photo, thus everything you added or changed is lost when you download directly from Google Photos. 
  • The original date of each photo should be in the photo, but no dates changed in Photos
  • "Comments" and "likes" to photos and albums cannot be saved. 
  • "Descriptions" are found in the .json files when you download using Google Takeout: 
     https://takeout.google.com/settings/takeout, but Google does not offer anything to add these data to the photos. You must use third-party software. See this link for more info. 
Note that Descriptions and changed date/time are transferred when you add photos from one account to another by "Sharing" followed by "Add to library".


Answer:

I had a lot of comments from users in a shared album, but I accidentally unshared it and now everything is gone... Super sad, as those were comments made throughout my relationship with my significant other :(
Aren't they backed up somewhere?


Answer:

Sorry Jeferson Araujo de Oliveira, I do not know of a way to recover Comments and Likes.

Answer:



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Question: Print preview

I've cropped and edited a photo that I'd like to have printed at a local Walgreens. When I select or…

I've cropped and edited a photo that I'd like to have printed at a local  Walgreens.  When I select order photo,  the print preview cuts off half of the subject's face... help!

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Question: Multiples of the same photos

Trying to organize photos I find multiple instances of the same photos randomly throughout my librar…

Trying to organize photos I find multiple instances of the same photos randomly throughout my library.  How do I get rid of all these random duplicates?  Is each instance of these photos unnecessarily taking up space in the cloud?

Answer:

Hello Joseph DeBitetto!
Welcome to the Google Photos forum!
How Photos works: the service stores not a picture, but a file.  Each file has its own "name" - a set of unique symbols.  
Duplicates may appear in Photos for the following reasons:
• it is a glitch or a system bug in your account / browser; 
• this is one photo that has been edited; 
• these are photographs of different sizes; 
• it is original quality and high quality of the same photo (also different size);
• these are separate frames from a series of images;  
• this is a creative from the Assistant, when algorithms create effects on a photo / edit it.  

Check the file name / name, click on the information icon ℹ, and see if there are duplicates matches for yours, or they are different files. 
 If they are different, then select a photo in the best quality and save it, but you can delete it with a lower quality.


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Question: Google Photos is not syncing with any of my devices or the web - ipad, iphone or mac.

I have been using Google Photos for a couple of years withot issue. Suddenly photos no longer sync. …

I have been using Google Photos for a couple of years withot issue.  Suddenly photos no longer sync.  I use an ipad, ipone and mac.  Photos are not syncing on any device.  I have uninstalled.  Back up and Sync is on all devices.  I changed nothing in my settings.  It seemed to just stop.

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Question: PHOTO ALBM

Have picture saved in Pictures and also in an Album. Can I delete it from Pictures will still be in …

Hi Jan,
 
No, it's better not to delete from you photo library (Pictures) any photos you have in photo albums.
 
The reason is albums are essentially collections of links to the photos in the library. If you delete a photo from the library, it disappears also from any albums you added it to.


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

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Question: Current videos





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