Google photo QA: Pls help me to restored the photos and videos pls

Question: Pls help me to restored the photos and videos pls

Yes

Hello Jairrie ,

If you have uploaded photos on google photos and deleted it please take a look at the below info.

Following is text from the official Google Photos Help page about deleting and restoring photos and videos:

Restore photos & videos
If you deleted an item and want it back, check your trash to see if it’s there.
On your Android phone or tablet, open the Google Photos app .
At the bottom, tap Library Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore. The photo or video will be back:
In your phone’s gallery app
In your Google Photos library
In any albums it was in
If the item is not in your trash, it may be permanently deleted.

Important:
If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
Empty your trash
If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.

Important: If you empty your trash, you permanently delete any items in your trash.

Don't see the photo or video?
If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.

The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:

Learn how to find your photos

Delete & restore your photos & videos

Restore recently deleted or archived items

If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them.

Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.

Thanks.

Answer:

====================End Question=====================

Question: How to make a photo or album private

"how to make a photo or album private

There is no Option?

I need to know that you are working on the Feature.

I'm very surprised that it is not an option.

Imagine I go to my family. then I want to share my photos. I hand over my phone to them. they look at my phone to see pictures. Now I don't want them to be stressed with work-related or relationship stuff or other unimportant matters for the company I'm in. I hope you are taking this matter serious! I've been requesting this feature for many years. This is my last try to make you listen.

If you do not plan to implement it, I cannot use google Photos, and will delete it to go with other software, but then what is the point with Google one, if I cannot have my stuff the same place. you must understand I invest a lot of time in your beliefs. but I will not be held back in development. Just being honest.

All the best John

Answer:

Hi John,

Thanks for revisitng the topic. It sounds like you have already made feature requests via the Feedback menu option in Google Photos? If not, that is the best place to make succinct requests so the team can track user interest.

Since you are a long-time user, I suspect you've already explored the Archive function to remove images to an Archive area, such that the images no longer appear in the main photos stream view?

You could archive more personal and business-related images, and then keep more shareable images in the main photos stream for people to see when you hand them your phone.

(Tehcnically, anyone you hand the phone to, could look at the Archive folder, but from your description, this is a more supervised situation.)

Cheers,

Joe

Answer:

Thank you for answering Joe

Yes I know the Archive function. you never look in an Archive unless you are a Librarian. It has no sorting og managing function, pictures just get clustered up there.

kids in my family gets seasick when they look through archive, it has no red thread to follow. it's rather confusing.

Archive function is excellent with google keep, where you can search for words and find your note. Photos don't have notes.

Please make better organising possibilities, I would like to pay for it.

Thx again for having this opportunity

All the best

Answer:

@John

You are wrong: pictures in the archive-folder on Google Photos can be searched for like the pictures in your library. Just type a word in the searchbox above that library.

But then you are fully dependable on google image intelligence, while if you would have typed some keywords in the description field of the individual pictures, you would have found the correct ones immediately.

Complaints should be send to Google directly via the feedback option in the main menu.

We only can correct for user confusions & mistakes.

Also see this link

PS: I got the impression that you would use the archive for hiding pictures for direct viewing by family.

Answer:

====================End Question=====================

Question: Who are these people in this photo?

Showing photo of couple I have in my photos an have NO clue who they are, how did it get there?

Showing photo of couple I have in my photos an have NO clue who they are, how did it get there?

Answer:

====================End Question=====================

Question: I am unable to view my pics in folders Albums in Google photos..Kindly help me

Myself created Albums in Google photos library...But I am unable to view those pics kindly help me t…

Do you see these albums on https://photos.google.com/albums ?

You can also search with one or more words from the album title: Google will suggest all albums having these words in the title. Note that searching is not possible immediately after creating an album: Google needs some time to index the title.

Answer:

====================End Question=====================

Question: I want recovery my all videos

hi sir I want recovery my videos

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

====================End Question=====================

Question: Where did i take this picture?

I want location of this photo. Where i click it?

Hi, Vikram Mn

Welcome to Google Photos Community Support Forum & thanks for your query.

Did you capture the picture using a camera in which location service is enabled?

If yes, then you will find the location information when you tap to open the pic & slide up.

Answer:

====================End Question=====================

Question: How can I recover deleted photos from onplus Nord lockbox?

Hello Vishal,

If you have uploaded photos on google photos and deleted it please take a look at the below info.

Following is text from the official Google Photos Help page about deleting and restoring photos and videos:

Restore photos & videos
If you deleted an item and want it back, check your trash to see if it’s there.
On your Android phone or tablet, open the Google Photos app .
At the bottom, tap Library Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore. The photo or video will be back:
In your phone’s gallery app
In your Google Photos library
In any albums it was in
If the item is not in your trash, it may be permanently deleted.

Important:
If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
Empty your trash
If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.

Important: If you empty your trash, you permanently delete any items in your trash.

Don't see the photo or video?
If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:

Learn how to find your photos

Delete & restore your photos & videos

Restore recently deleted or archived items

Thanks.

Answer:

====================End Question=====================

Question: Is there a way we can recover permanently deleted photos and videos from Google photos ?

I'm trying to get back alot of my photos and videos that I backed up on Google Photos. Is there a wa…

I'm trying to get back alot of my photos and videos that I backed up on Google Photos. Is there a way we can recover permanently deleted photos and videos on Google Photos ? There is alot of footage that I had and I just wish to get it back onto my Google photos account. If there is a way I would even pay to get all my videos and photos recovered back to my account .

Answer:

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

HI There,

If the photos were deleted from the Trash, its Deleted permanently and it cannot be recovered.

I would suggest you to reach out to a Professional Locally who could recover those photos from your phone storage.

Google cannot do anything about Permanently deleted photos.

Regards,

Shyamsalma

Answer:

I understand we can't recover photos but what about deleted videos on Google photos ? Is there a way can we recover permanently deleted videos . And by the way I used a iphone and ipad touch to record the videos . I now use a android motorola phone now .

Answer:

====================End Question=====================

Question: I want to view files that occupies space in Google photo

I have 2 gb in Google photos ....I want to clear that space.....so I want to know what files that oc…

====================End Question=====================

Question: How can i change the date & time of a photo?

I was able to change the date & time of a photo on iPhone in Gphotos, why I'm unable to find that op…

I was able to change the date & time of a photo on iPhone in Gphotos, why I'm unable to find that option on android. If its available, where to find it?

Answer:

Google is not as systematic as you, so they have forgotten this adjustment in the Android Photos-app.

So you need to use the site photos.google.com in the Chromebrowser to be able to change date & time & timezone individual or per group.

Sorry - no Google here to blame.

PS: be aware that changing only is valid for Google Photos, but if downloaded these photos still will have their wrong dates or no dates at all like with social media pics.

Answer:

====================End Question=====================

Question: i accidentally deleted my photo..place recovered my all photo

place recovered my all photo

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

====================End Question=====================

Question: I have accidentally deleted my 500 photos and 20 videos, near 3 days ago .i want to recover that

I tried to recover that from today but I don't 🙃🙃 Please help

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

====================End Question=====================

Question: I'm trying to send a book to a friend that's incarcerated

I'm trying to send a friend a book and it's not allowing me to

====================End Question=====================

Question: SiR

Hello Sanwar ,

If you have uploaded photos on google photos and deleted it please take a look at the below info.

Following is text from the official Google Photos Help page about deleting and restoring photos and videos:

Restore photos & videos
If you deleted an item and want it back, check your trash to see if it’s there.
On your Android phone or tablet, open the Google Photos app .
At the bottom, tap Library Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore. The photo or video will be back:
In your phone’s gallery app
In your Google Photos library
In any albums it was in
If the item is not in your trash, it may be permanently deleted.

Important:
If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
Empty your trash
If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.

Important: If you empty your trash, you permanently delete any items in your trash.

Don't see the photo or video?
If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:

Learn how to find your photos

Delete & restore your photos & videos

Restore recently deleted or archived items

Thanks.

Answer:

====================End Question=====================

Question: I want to put my dogs photo in my petco profile. How do I do that?

I shared my photo of my dog on my drive and on keep so I need to know how to send it to my petco pro…

I shared my photo of my dog on my drive and on keep so I need to know how to send it to my petco profile picture.i can't seem to figure out how to do that.

Answer:

====================End Question=====================

Question: How do I assign name of person to a photo?

Identify a photo with a person

Hello Rochelle,

I’d like to let you know that to label a face in Google Photos, you need to turn the Face grouping option on. To do so:

On your iPhone or iPad, open the Google Photos app .
Tap Menu Settings Group similar faces.
If you haven’t already, turn on Face grouping.
Under "No face labeled as Me,” tap Choose.
Select your face. Tap OK. This will automatically turn on “Allow contacts to recognize your face.”

To label faces individually, I’d suggest you to try the below steps:

Find photos of a person or pet:
- On your iPhone & iPad, open the Google Photos app .
- Sign in to your Google Account.
- At the top, tap the search bar. You'll see a box with faces.
- Tap a face to see more photos of them. To see more faces tap the arrow (If you don't see this box, that means this feature is not available in your country, you turned it off in settings, or you don't have any groups.)
Apply a label:
- At the top of a face group, tap "Who is this?"
- Enter a name or nickname. Now you'll be able to search with that label using the search box. Only you will see the private face labels you choose, even if you share those photos.

Also, have a look at the help center article to know more about label your face group. You might even have a look at this article to find a person and label them.

Thanks.

Answer:

====================End Question=====================

Question: I would like to be able to name the files. Is it possible?

Clicked on everything 🙂

Hi Bon,

Once you upload a photo to Google Photo it's no longer possible to change its image file name. So you need to change it before uploading the photo.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

====================End Question=====================

Question: My photo was not placed in front of my door I Founded it downstairs in main entrance

My photo was not placed in front of my door I Founded it downstairs in main entrance

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

====================End Question=====================

Question: Back up Google Photos on SD card.

I have a Samsung Galaxy Tab S7 512gb storage and 1TB micro SD Card. I do NOT take photos with the Ta…

I have a Samsung Galaxy Tab S7

512gb storage and 1TB micro SD Card.

I do NOT take photos with the Tab S7.

I take photos with my Note 20 Ultra.

What is the easiest way to have my cell phone photos saved on the Tab S7's Micro SD card?

My photos are backed up and sync on Google Photos.

Once the photos from my phone are uploaded and synced with Google Photos cloud....... Can Google Photos sync them with my Tab S7 on the SD Card?

Thank you

Answer:

Hello King,

Photos uploaded on the Google photos are uploaded on the Google account storage. They are stored on the cloud and not on the device. If you want to sync it on the sd card you need to download every single photo one by one and move it to sd card

Or download all the photos on the desktop insert sd card in the desktop and move that into it.

Hope this helps.

Thanks.

Answer:

Thank you for the answer.

I understand to use the desktop as easiest way to accomplish the backing up photos on SD Card.

A follow up question. Forget SD card.

My two samsung devices are both logged-in to my google photos account.

Can i have my Google Photos downloaded to the internal storage on my Tab S7?

Thank you so much for responding.

Answer:

@King

That one-by-one is unfeasable of course, but for the Google Photos app on your Tab the Note-pictures are available online only and the Android-app simply has no good option for bulk transfer to local folders or to folders on the inserted sd. So you need to install an additional app like File Manager + (try the free version first).

When you move two fingers together, you can have month view and if you tap the month's name, you have selected all in that past month, maybe hundreds. Then you tap the Share-icon (lying V) and choose original size and then choose the new file-app at the bottom which gives you access to your sd-card for copying the downloaded files into a folder on sd.

Just try with a few pictures first to understand the workflow needed.

Good luck

Answer:

====================End Question=====================

Question: Hello dear

Which media?

Did you have given "someone" your account details?

If really hacked by "someone\

Answer:

====================End Question=====================

Question: I want to recover my gmail account ,ranjandwivedi11111@gmail.com

Google couldn't identify my gmail account

Hi Ranjan,

>>> I want to recover my gmail account ,xxxxxxxxxxx@gmail.com

You will get more information and expert support at the support forum that focuses on Google Account issues and capabilities:

Google Account Help Community

Here in the Photos group we are all volunteers without access to anybody else's data or accounts.. I am not sure if there are people with special capabilities in the Account Help group but they are the experts on your situation.

You might want to edit your original message to delete your email from the public internet.

Best regards and good luck, Dougsap (volunteer Google Photos user)

Answer:

====================End Question=====================

Question: Cant load media error message when changing lockscreen photo on LG lte

Changing lock screen photo but phone has error message. 'Can't load media' error message.

====================End Question=====================

Question: How do I transfer photos from google photos to my sd card on my galaxy s6 lite tablet.

I have a Galaxy S6 lite tablet. I transfered my phone apps to my tablet. I am trying to put my Googl…

I have a Galaxy S6 lite tablet. I transfered my phone apps to my tablet. I am trying to put my Google photos on my sd card. Can't seem to figure it out. Any help will be appreciated.

Answer:

This will show you how to move photos from Android to SD Card.

Android-Move to SD Card

Answer:

I am on a tablet and trying to move photos to my sd card. I went to look at the sd card and theirs is nothing on it but folder names. I see some of the pictures in internal storage in a file named restored?

Answer:

@Yvonne

Files in the folder named Restored were downloaded by you from the individual webcopies shown in the Google Photos app when the originals are not on phone anymore. So they can be moved ("transferred") to your sd-card also - else they would stay in local memory and take some storage there.

Hope this helps - else come back and try to explain why the Geek-movie is not good enough for you - maybe because you are on iPhone which can be much less comfortable then Android.

Answer:

I don't know what you mean. And the last part about the geek movie not being good enough. I don't have an iPhone. I have a Samsung Galaxy S20 5g phone and a Samsung galaxy S6 lite tablet. The video you sent me didn't match what I am asking. Probably my fault due to being new to this. My tablet doesn't show sd card emblem by the picture to move to sd card. I just got another card thinking the card is bad but no help. It did Grey out the icon on my home screen and I had to go download the Google photo in order to see my pictures again. How do I delete the restored file or pictures?

Answer:

@Yvonne

You referred to iOS instead of Android, so that's why I assumed that you have an iPhone or iPad (tablet).

When you see your phone-pictures in the Google Photos app on your tablet, you simply can't move them to any location as the movie suggests because the lady did forget to tell that she did select a picture that still was on her phone, while in your case the pictures are not on your tablet unless the few downloaded into the Restore-folder.

So it is hard for me to help you because what you want is too complicated - even for the more experienced.

Just accept that you can view your phone-pictures in the Photos-app on a much larger screen and that can do normal things like sharing and creating albums etc.

Sorry - on iPad this would have been more simple :-)

PS: you simply can delete the few pictures shown in the Camera-folder on the Library-page, because these are in the invisible Restored-folder - unless it are a few pictures shooted with the tablet.

Answer:

====================End Question=====================

Question: I mistakely delete my album folder please give me solution this is not in the trash box please help

How to restore deleted album on google photos

If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.

Now- with that out of the way let's deal with Zonta Hoon's post in Google Photos.

Unfortunately, your items are probably NOT recoverable...

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

If the answer is helpful, please click "Recommend" to help other users of the community.

Answer:

@Zonta

Albums on Google Photos are virtual - so they contain no photos, but links to selected photos in the mainstream. So deleting an album deletes all links and thereby the album can't be found in trash.

The only way is to re-create the album by selecting the same pics on the Photos-pages and then hit the + the create a new album which you can give the same name.

If the deleted album was shared, you need to reshare the new album again.

Sorry, but that's how Google works.

Answer:

Of course you never can recover items deleted in trash - either by you before 60 days or by Google after 60 days. But if you delete an album that was created by you, it can't be found in trash at all.

Answer:

====================End Question=====================

Question: In trying to use photo as wallpaper, says "could not load media".. How do i correct?

====================End Question=====================

Question: How to restore permanently deleted pictures? I didnt know my work account was attached to my persona

I didn't know my work account was attached my personal account. I looked in the trash. Please tell m…

Hi Bay,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Hi, Rajput Ji 4416

Welcome to Google Photos Community Support Forum & thanks for your query.

Had you backed up the pics to Google Photos?

Can you please verify that by visiting the link https://photos.google.com ?

Enter the link in any browser on your phone & then log into your Google account to view the photos backed up on Cloud.

If you do not find anything, then there are two possibilities.

Either, the items have moved to the bin.

The Bin icon

becomes visible through the library view in the phone app.

Tap on the icon & then restore everything visible there.

Or, your backup was incomplete, so nothing got uploaded to the cloud.

The Google Photos app acts like a portal viewer showing everything from our phone and also the content backed up to the cloud,

Then, that creates a impression of everything getting backed up perfectly.

However, we need to check the status of backup periodically and look for the messages on "Backup and Sync" menu.

Further, we have to ensure every folder on our device is included in the backup & none shows a cloud symbol with slash.

If nothing was backed up to the cloud in the first place, regretfully, there is no way to recover those pics through Google Photos.

Answer:

====================End Question=====================

Question: Albums all ckd to backup yet thete not. Plus missing photos from albums that did back up

I create a album in gallery foe almost all my pictures. I check them to backup. When I go to Google …

I create a album in gallery foe almost all my pictures. I check them to backup. When I go to Google photos I can't find some of those albums. And some of the albums I do find don't have all the photos backed up. No they were not deleted photos. Why is it not backing up all albums selected and all pics on the albums?

Answer:

====================End Question=====================

Question: I want to be able to set things as wallpapers, contact photos, and ringtones.

I want to be able to set photos and videos as contact photos, ringtones, and wallpapers.

====================End Question=====================

Question: Is there any way to merge "peopke"?

I'm wandering if there's a way to merge the faces AI understands as different and choose a photo of …

Hi, Konstantina

Welcome to Google Photos Community Support Forum & thanks for your query.

When you add the same name label to two photo groups, then, the AI queries: "Same or different person?"

Answer that correctly & then those two groups will merge.

Answer:

Hi there, thank you for answering.

Unfortunately, that doesn't always work. I have 4 groups of images of myself, called the same (my name), with different cover photos. There was never a prompt, although I have seen it in other cases.

Is there any other way?

Answer:

Hi, Konstantina

Thanks for your reply

My experience is when I do the renaming on a desktop PC, I get the query instantly.

However, if that has not happened, then you need to edit each photo manually & add to the required gorup.

Answer:

Thank you for answering. I have been trying on my mobile and it's not working. I would rather be able to tag, merge groups and change the profile picture for each person, but obviously I can't.

Answer:

====================End Question=====================

Question: My grandsons babies birth and Christmas pictures

I look everywhere. The year as far back 2010 year.

====================End Question=====================

Question: How do I access the photo frames?

I am trying to figure out how to access the photo frames and put them on my photos

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

====================End Question=====================

Question: need help to sync my moms account into my account for google photos.

I purchased extra storage from google, and i need help syncing my moms google account into my accoun…

====================End Question=====================

Question: How do I delete photos from my google account without removing them from my phone?

Ok, I'm really pissed about this. I got google photos so I could be on a shared album with android u…

Ok, I'm really pissed about this. I got google photos so I could be on a shared album with android users and it wouldn't freaking let me even consider using the app without giving it access to ALL my photos. I didn't have a problem with this, but I didn't know the Tomfuckery that google would do with it. It has now FILLED my google account storage with 12 gigs of photos (there's literally only 1.5 gigs on my phone) and I can't remove them from google photos without removing them from my phone. There has to be a way to separate these two, right? I need storage for my google drive and don't need my photos taking up space on two separate places. Please just fix this, it's not difficult, I just need a way to separate these two.

Answer:

Hi, Joe PC_111

Welcome to Google Photos Community Support Forum & thanks for your query.

I suggest you go through this article to understand how to delete pics through Google Photos without affecting the local storage.

Delete photos/videos from Google Photos but not from a mobile device

When you delete a photo in Google Photos it will also be deleted from all synced devices. In practice that are only mobile devices (phones and tablets) since syncing with computers has been disabled. There are however ways to do this:

Disable Backup and sync on the device
Move the photo to a non-synced folder before you delete it from Google Photos.
Once done, open the link https://photos.google.com through any browser on your phone, log into your Google Account & start deleting the unwanted pics.

Answer:

I never agreed to have my photos deleted from my device just because I removed it from Google Photos. Why would this happen without warning! I'm disgusted and feel robbed.

Answer:

Hi, Mr. Waggy

Welcome to Google Photos Community Support Forum & thanks for your query.

Also, you are welcome to suggest solutions to the difficulty stated by the original poster.

However, I find you are posting a new query.

Every problem requires some distinct solution & may not be matching with the one suggested to the original poster.

Hence, I suggest, please create a new thread mentioning your requirement.

That will help in getting specific focus to your query.

Answer:

====================End Question=====================

Question: How do I delete photos from my google account without removing them from my phone?

Ok, I'm really mad about this. I got google photos so I could be on a shared album with android user…

Ok, I'm really mad about this. I got google photos so I could be on a shared album with android users and it wouldn't freaking let me even consider using the app without giving it access to ALL my photos. I didn't have a problem with this, but I didn't know the stupid stuff that google would do with it. It has now FILLED my google account storage with 12 gigs of photos (there's literally only 1.5 gigs on my phone) and I can't remove them from google photos without removing them from my phone. There has to be a way to separate these two, right? I need storage for my google drive and don't need my photos taking up space on two separate places. Please just fix this, it's not difficult, I just need a way to separate these two.

Answer:

@Joe

Your Gmail-account space of 15 GB for free also is used by Drive and by Photos. So the first thing to start with is by telling us the 3 numbers you see at one.google.com/storage

Apart from that: the Google Photos app does show what you have on phone, but not what you have at Google (bad design) - then you need to look at photos.google.com in a browser.

So come back with more details.

Answer:

====================End Question=====================

Question: I deleted by mistake my online banking. Can I restore it and how do I do that?

Nothing yet

Hi Douglas,

>>> I deleted by mistake my online banking. Can I restore it and how do I do that?

This is the Google Photos support forum.. really nothing to do with banking.

That said, if you mean you deleted your bank's app on your phone, TYPICALLY, you can reinstall the app (e.g., from Google Play or the iOS App store) and log in with your credentials (typically Username and Password, sometimes confirming via text or email).

You could call, email, or online chat with your bank to be sure.

Good luck, Dougsap (volunteer Google Photos user)

Answer:

====================End Question=====================

Question: This photo whatsap num missing

Plz give me a num photo to send me

====================End Question=====================

Question: I recently received an email saying my google photos app is out of date but i checked and it's not.

In an email i received from google there is a link asking me to update my google photos app because …

In an email i received from google there is a link asking me to update my google photos app because it's been out of date for 2 years now but my app is up to date according to the play store app.

Answer:

Hello Jonathan,

Thanks for posting in the Google Photos Help Forum.

Please confirm when was this e-mail received by you. It can be possible that the app automatically got updated before you could see the e-mail. Just a possibility. The updated version of Google Photos is 3.19.0.194452507. So, if your Google Photos app is of the same version, then you can be rest assured about the same.

If no, keep me posted.

Regards,

Amanda

Answer:

Hi Jonathan,

You're welcome. Please feel free to contact us if you have any further questions.

Regards,

Amanda

Answer:

====================End Question=====================

Question: when i delete photos that are NOT backed up on google photos it still deletes them from my gallery

I want to remove certain pictures from google photos that I simply don't want on there. I turned off…

I want to remove certain pictures from google photos that I simply don't want on there. I turned off my back up and sync, but all my new photos are still uploaded to Google Photos. The only difference is that they are not backed up. When I try to delete them from Google, it keeps deleting them on my phone too, even though the pictures aren't backed up. (Also, why isn't an option to choose what to do with our pics when we delete them?)

Answer:

@JJ

The app always shows what you have on phone - backupped or not. So deleting there always will delete your local copy and with backup on, that action also will delete the webcopy.

That's all

Best to archive the files that you want to have removed - then they stay backupped, but are out of direct viewing. Else you need to carry-out complex actions to move these files into a lockable folder before they get backupped.

PS: feature suggestions should be send straight to Google via the feedback option under your profile.

Answer:

====================End Question=====================

Question: High quality images backed up before June 1 changes started counting in storage quota today

Hello everyone, Today I received an email that my Google storage was full, which did not make any se…

Hello everyone,

Today I received an email that my Google storage was full, which did not make any sense to me since around three days ago I had available 14.9 GB. When I opened Google Photos I now see that I have used up 15.7 GB / 15 GB, but the issue is that I have not backed up any large videos/photos after the June 1st changes to the high quality storage policy.

Everything I uploaded before is high quality, so it is not supposed to count towards the storage limit. When I check on the storage manager to determine what is causing my storage to fill up, it appears that it is in fact some of the photos/videos I uploaded, before June 1st.

Has this happened to anyone else? Is there anything I can do to recover the storage without deleting the content (which is not supposed to count either way)?

Thank you in advance for your suggestions.

Answer:

@Andres

I simply do guess that because everyone paniced shortly before June 1, Google simply could not cope with all bulk uploads and postponed the compression of videos to dates after June 1.

But you can try the Recover storage button on photos.google.com/settings to get them compressed at command - that may take a day or more before your counter goes down to a pre-June-1 value again.

Good luck

Answer:

Thank you for the recommendation @Rinus but it seems it does not work. I am guessing that they are already in high quality, they are being confused as if they were uploaded after June 1st.

Answer:

Sorry to hear Andres, because then it becomes more difficult.

Check what you can do via one.google.com/storage/management - perhaps the old Google Photos folder on Drive suddenly has started to count when you have removed a lot of old stuff from Photos.

Answer:

====================End Question=====================

Google photo QA

Sunday, March 27, 2022

Pls help me to restored the photos and videos pls

No comments:

Post a Comment