Thursday, March 24, 2022

Uploaded Photos on PC to Google Photos Not Showing On Google Photos App

Question: Uploaded Photos on PC to Google Photos Not Showing On Google Photos App

On my PC I uploaded photos from my computer to Google Photos online. Then I downloaded the Google Ph…

On my PC I uploaded photos from my computer to Google Photos online. Then I downloaded the Google Photos app on my Iphone. None of the photos I uploaded to Google Photos on my computer are there. How do I make sure that the photos I upload to Google Photos from my pc show up on my phone, and the photos from my phone are visible on the PC? I'm talking the Google Photos website and app only, not Drive or anywhere else.

Answer:

Assuming that you have used the same accountsetting on web and in the app (under its 3 small lines), you should hold the app open because an Iphone has a bit stupid design that does not allow the Google app to work in background like on Android. 
No other reason perhaps? 
Good luck


Answer:

It doesn't seem to make any difference if the app is open or not. I tried uploading a photo on my computer and it didn't show up in the app. I want to use google photos to store my stuff but it's frustrating not to be able to have it synch

Answer:

Of course this is fully abnormal assuming the app on your phone is logged-in to the same Gmail-account as the website. 

At home when having good wifi, a new picture shooted with my Samsung is immediately backupped to Google and can be seen 1 minute later on my laptop in https://photos.google.com
Or when I upload a picture on my computer straight into https://photos.google.com it is seen one minute later in the Photos-app on my Samsung. 
It is hard to imagine what people are doing wrong which prevents this normal behavior, but a main problem can be sick security software which blocks photos.google.com


Answer:

Hi Rob,

Just a couple of thoughts...

Make sure that you are connected to Wi-Fi (to rule out something funny with your Cellular Data iOS settings).

Type "Recently added" into the search box of the Google Photos app, assuming the photos uploaded on the computer were recently added (in case the photos are showing up someplace in the photo stream where you don't expect them).

Good luck,  Dougsap (volunteer Google Photos user)


Answer:

"Recently added" only is available as a search option on https://photos.google.com 
You also can use the link https://photos.google.com/search/_tra_
This does not work in the app on your phone. 

If recent pictures are uploaded from a folder on your computer into https://photos.google.com via the Upload-button, they should become visible on top of the library ("Photos") page. 
If that does not work correctly, there is something wrong with the filetypes (but then you would get a warning) or with your browser (Firefox perhaps?).


Answer:

Which app are you talking about? 
If we talk about uploading from computer to Google Photos, we don't talk about anything more then using the Upload-button on https://photos.google.com and manual selecting files in folders. 

But you if you have installed the Backup & Sync app in computer, you can do many things in a wrong way and then it becomes even more hard to analyse where you did make mistakes. 

Bedtime here - so I can't reply for 8 hours at least.


Answer:

Hi Rob,

I am a little confused by:

>>> How do I make sure that the photos I upload to Google Photos from my pc show up on my phone, and the photos from my phone are visible on the PC? 

Are you saying that photos from your phone are also not showing up on your PC at https://photos.google.com/u/0/  (after you see the "Backup complete" message)?  If so, you are almost certainly using two different accounts.

Sorry if I missed something in the discussion.

>>> Maybe I should reinstall the app or something?

Before you do this, you might want to check:
  1. That you have closed all recent apps.
  2. That you can scroll down very far in the Photos stream and the images are refreshing (if not it could be a Wi-Fi issue)
  3. That you are not critical (very very low) on > iOS Settings > General > iPhone Storage
  4. That you don't have any outstanding iOS or Google Photos updates.
If nothing funny here (and you are sure you are using the same account), reinstalling is about all you can do.

I have an up-to-date iPhone and a really old iPad and I have never had a similar problem (and I have about 80,000 images in Google Photos).

Good luck!  Dougsap (volunteer Google Photos user)


Answer:

Hi Rinus,

>>>> "Recently added" only is available as a search option on https://photos.google.com 
You also can use the link https://photos.google.com/search/_tra_
This does not work in the app on your phone.

Actually this was in the past, but it now works on iOS (with up-to-date) Google Photos app.  You can either type "Recently added" in the search box or there is a selection (after "360 Photos & Videos").

Cheers!  Dougsap


Answer:

Found solution, hopefully it works for others using Pixel phones.

Go to settings 
Apps & notifications 
Select Google Photos 
Click Advanced tab 
Under heading Store 
App details -app installed from Google store. 

Uninstall app
Then the word update will show up. 
Click update. 

This will reinstall Google photos and all photos that were downloaded via PC should show up in photos  section

Hope that helps everyone


Answer:



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Question: Why my all MB goes to google photo please check and reply me



Hi, Shahid Raja
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Even if the backup & sync is off, the app uses mobile data for refreshing the thumbnails and also for other functionalities like search etc.
You can make the mobile data allocation zero so that the app will work only when WIFI connection is available.


Answer:



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Question: Video won't delete from https://photos.google.com/

When I attempt to delete one particular video I get a pop up that reads, "Cannot delete".

Hi Mark,

Welcome to the Google Photos Help Forum.

I do understand the inconvenience as you're unable to delete the video from your Google Photos. Therefore, I recommend trying the steps below in sequence, this may help in fixing the issue:
Hope this helps.

Best,
Emma


Answer:

None of those suggestions worked. I have hundreds of photos and scores of videos, and only one of those files--a video created by Google Assistant--will not delete. This issue is present across multiple browser and multiple devices.

Answer:

Hi M.R.,

Appreciate your response.

Could you please share a screenshot with me so that I can look into the matter and help you accordingly? Also, redact any personal information while sharing the screenshot. 

Looking forward to hear from you.

Best,
Emma


Answer:

Sure, here you go. Video at top is selected.  When I click the trash icon it will not delete.  At the bottom you'll see pop-up "couldn't delete". This is the only item that will not delete.


Answer:

Hi M.R.,

Thanks for posting back.

Could you please try replicating the issue on another device to see if it's the device hardware having issues?

Keep me posted.

Best,
Emma


Answer:



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Question: Hi, i cant play my videos which were saved on google photos app

I have saved quite a lot of videos from my phone to Google photos , I have recently cleared my memor…

I have saved quite a lot of videos from my phone to Google photos , I have recently cleared my memory due to space constraint , when I tried to play the video which were store in Google photos app it shows an error " Can't play video"

Answer:

Hi, Vinod Nicolas
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether you can play the video through the browser?


Answer:



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Question: More than videos please request send me my videos

Videos

Hello There,
 
It would be alot better if you could add some more words to the problem that you are facing with Google Photos,
Let me know,
 
Regards,
Shyamsalma
 


Answer:



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Question: All photo recover

All photo

Hello There,
 
If you deleted an item and want it back, check your trash to see if it’s there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the top left, tap Menu   Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone’s gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device’s Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.
 
You may also try to get professional help, but sorry to say Google cannot do anything about it.
 
Tip: You can try using some data recovery apps from the play store. it might work.  
​​​​​
 
Regards,
Shyamsalma


Answer:

Hello There,
 
If you deleted an item and want it back, check your trash to see if it’s there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the top left, tap Menu   Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone’s gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?
If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
  • You moved it to trash more than 60 days ago.
  • You moved it to trash, then emptied your trash.
  • You permanently deleted it from your trash.
  • You permanently deleted it from your device’s Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.
 
You may also try to get professional help, but sorry to say Google cannot do anything about it.
 
Tip: You can try using some data recovery apps from the play store. it might work.  
​​​​​
 
Regards,
Shyamsalma


Answer:



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Question: Collage in Library

The collage facility in Google photos library utilities has stopped working



====================End Question=====================


Question: Switch off automatic photo upload from Windows PC - preserving photos already in Google

Hi, my main PC has been set to synch all photos up to Google Photos, in "High Quality" rather than o…

Hi, my main PC has been set to synch all photos up to Google Photos, in "High Quality" rather than original.  In the next day or so I need to switch that off and only upload photos that I want to share.  What's the best way to do that without zapping the photos already uploaded?  If I just de-select the folders in "Backup and Sync\

Answer:

Hello There,
 
Yes, de-selecting the folders should technically do the work.
and NO, it wont remove any previously uploaded photos.
 
Let me know how it goes,
 
Regrads,
Shyamsalma
 


Answer:

Thanks.  I've just deselected a couple of folders and will check once it's settled down.   There's still time to re-upload those pictures if it goes wrong.  Although the pop-up did say that uploaded items will still remain online.

Answer:

My test seems to have gone OK, I've just deselected the remaining folders so fingers crossed.  Once I deselect a folder it takes quite a while before Backup and Sync settles down but hopefully I'll see in a few minutes.

If it's zapped everything then I guess I've got around 15 hours to get them back up.


Answer:



====================End Question=====================


Question:



Storage holds more than photos. It also stores email and Drive files so you get 15GB free and then pay for more if you need it.
 


Answer:

Storage holds more than photos. It also stores email and Drive files so you get 15GB free and then pay for more if you need it.
 


Answer:



====================End Question=====================


Question: How do I unsnk my Google photo from a device using my email

How can I un snk Google photos off my tablet that's under my Google email?

Hello There,
 
To un-sync on you tablet open Google Photos and go to settings and turn off "Backup and Sync"
This should help you disable back up and sync from your tablet.
 
Let me know how it goes,
 
Regards,
Shyamsalma


Answer:



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Question: How can I make new projects set to music

I used to be able to select pics & videos & create projects set to Google selected music. I can't fi…



====================End Question=====================


Question: My phone won't allow me to upload videos that are longer than 60-70 seconds to my Facebook news feed

I can upload short videos to my Facebook news feed, but longer than 60-70 seconds and it just doesn'…

I can upload short videos to my Facebook news feed, but longer than 60-70 seconds and it just doesn't happen. I have to abort the action or I can't use Facebook at all.

Answer:



====================End Question=====================


Question: Uploading phone photos to google drive.

I was using my google photo folder inside my drive folder to sort project photos into project specif…

I was using my google photo folder inside my drive folder to sort project photos into project specific folders in drive. Now that photos is no longer syncing I'm not sure how to do this. I have looked through the drive and google photo app but there are no options for automatically uploading phone photos to drive. If I can't figure this out I will have to go back to Box or Dropbox.

Answer:

Hello John,
 
Google have completely killed that method and haven't indicated any replacement is being developed. There is no automatic method left and any manual workarounds will mean storage quota being used,
 
Peter


Answer:



====================End Question=====================


Question: Screenshots

How do I take screenshots and be certain of the outcome. Bixby is a hit and miss affair and sometime…

How do I take screenshots and be certain of the outcome. Bixby is a hit and miss affair and sometimes just not there, (won't wake up).  My energy company has asked for a screenshot of what's happening on its app and I can't send one because it won't happen!! Really frustrating

Answer:

Hey There,
 
To take a screen shot use google assistant, Just say "OK Google, Take a screenshot"
 
To manually take a screenshot Press the power key and volume-down key, at the same time,
Let me know if this helps,
 
Regards,
Shyamsalma


Answer:

Thank You for bothering it was eventually resolved although I confess to being a technophobe at least I keep trying. 
Best Wishes 
Jackie


Answer:



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Question: Will Google One 100GB subscribers get free unlimited storage for high quality Google Photos?

Hey everyone, hope you're doing well, As you may have heard from June 1, the free unlimited upload/ …

Hey everyone, hope you're doing well,

As you may have heard from June 1, the free unlimited upload/ backup option on Google Photos in High Quality (instead of original quality) will not be free after the 15GB limit has been reached, but I was just wondering, what does this mean for the 100GB Google One subscribers?
Will Google One 100GB subscribers still get free unlimited storage for high quality Google Photos, or will that count towards the 100GB storage as well?

All help is much appreciated!!

Answer:

Hello Achyut Chaudhary,
 
The rules will be the same and all uploads will count towards the 100GB storage,
 
Regards,
 
Peter


Answer:



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Question: What will happen if i uninstall google photos, and choose to just keep gallery? Explain

I want to uninstall google photos, and view my photos through gallery. Will uninstalling this app ha…

I want to uninstall google photos, and view my photos through gallery. Will uninstalling this app have any effect on the pictures I will be able to view on gallery? Please explain

Answer:

Hi, Juhi Rohit
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Yes, you can go ahead & uninstall (or disable) the Google Photos app.
That will not affect the gallery view.
However, you will not be able to see any pics which were backed up through your earlier phones.


Answer:

Hi, Juhi Rohit
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Yes, you can go ahead & uninstall (or disable) the Google Photos app.
That will not affect the gallery view.
However, you will not be able to see any pics which were backed up through your earlier phones.


Answer:



====================End Question=====================


Question: I can't share my photos from Google photos.... what happened

I tried to share photos on this date from 3 years before platform...but it doesn't happen



====================End Question=====================


Question: Auto rotate how do you turn it on?

Auto rotate.

Hi, Clint Sanderson
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
I believe you are trying to activate auto rotate feature on the phone. You will find that option in the shortcuts which become visible after swiping down the notification panel.


Answer:



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Question: why the pics and vids are blurry when i save them from google photos

why the pics and vids are blurry when i save them from google photos , it's clear on my iphone but n…

Dan
What do you mean by "save them from Google Photos'? If, for example, you are viewing the photos on your computer in Google PHotos and you right-click and 'save image as' then you're getting a low-resolution copy. The correct way is to click the 3-dot menu and choose Download.
If that's not what's happening, please give more detail.


Answer:

Chris and her husband Jim tour the US in an RV and present seminars "teaching old dogs new tricks with technology." Her specialty is Google Photos. She's written books on Picasa and Google Photos.

Answer:



====================End Question=====================


Question: How do I take



Hi, Derrick Hammond
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, regretfully, your query is not related to any feature in the Google Photos app.

I suggest, you please look into the documentation provided by your phone's manufacturer.


Answer:



====================End Question=====================


Question: I want to place my photos on google

Placing my photos n googlegoogle8

Hi there,
 
Can you please add more words into your query so that we could understand and help you.
 
Regards,
Shyamsalma


Answer:

Hi there,
 
Can you please add more words into your query so that we could understand and help you.
 
Regards,
Shyamsalma


Answer:



====================End Question=====================


Question: How do I move photos to sync 1

Nothing I don't know what to do



====================End Question=====================


Question: All photos of me have disappeared from my Gmail accounts(5). I have tried everything. Accts synced

I have tried everything regarding photos that I have found. From changing my settings to resetting m…

Hello Candi,

Welcome to the Google Photos Help Community.

To assist you better, could you please elaborate the post with little more details and help me understand what is the exact issue so that I'll be able to address the issue with the best possible solution?

Keep me posted.

Best,
Sonya


Answer:

As of last week, all photos I insert into gmail disappear.  They disappear from "drafts"; disappear from email sent.  All that's there is a frame; no pics.

Answer:



====================End Question=====================


Question: Husband hacked my phone and wifi. Help I can't access anything!

I am trying to block my husband from getting into and controlling all my devices



====================End Question=====================


Question: While sharing a image it shows some suggestion namely shared in Google photes....how to remove it

Help me to remove it



====================End Question=====================


Question: Permanently deleted photo's

I want permanently deleted photos

Hello Komal,

Welcome to the Google Photos Help Forum.

Could you please elaborate the issue or your query for me to assist you better? If you've deleted them from Google Photos and want to restore them, please know that photos/videos deleted from the Google Photos library, goes to the Trash for the next 60 days. So, in case, you deleted it by mistake you can always restore it from Trash folder within those 60 days (post deletion). But, if you don't find it in Trash, probably it must have been deleted more that 60 days ago. Unfortunately, restoring your lost/deleted photos and videos from Trash is the last resort.

If no, please let me know.

Regards,
Amanda


Answer:



====================End Question=====================


Question: I see lot of blank image in my google photo i can't delete that

I have 3000+ photos and videos on my account i backup that past two day i use google photo for manag…

I have 3000+ photos and videos on my account i backup that past two day i use google photo for manage my photos videos so i mistake did something so blank image are in my google photos

Answer:

Hello Mohammed,
 
Please check at photos.google.com to see if the blank images are there.
 
If it looks OK on line, a complete reset of the Google Photos app may be required.
  1. Check the app trash to make sure there are no photos and videos mistakenly deleted
    • Empty the trash
  2. tap the account icon at the top right
  3. tap your email address and select Use without an account 
  4. Power down/up or restart the device
  5. sign in again making sure you are using the correct email
  6. check that the Backup & sync settings are correct and using the correct email
  7. wait until getting photos finishes, could take a while
    • Please wait until it completes leaving the app open and plugged in if necessary.
Regards,
 
Peter


Answer:



====================End Question=====================


Question: My mistake my photos has been deleted from google photos on 28 November 2020 and want to recover it

By mistake my photos has been deleted from google photos on 28 November 2020 and i want to recover i…

Hi, irfan padvekar
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Had you backed up the pics to Google Photos?
Are you not finding the deleted pictures there?
 
If so, did you delete the pics through Google Photos? or using some Gallery app on your phone?
If you have deleted through Google Photos, then you may still find those in the bin.
The Bin icon becomes visible through the library view.


Answer:



====================End Question=====================


Question: My photo is still not backup yet I need my photo and vedio

I have formet my phone . before I have created my backup also.and daily automatically backup is crea…

I have formet my phone . before  I have created my backup also.and daily automatically backup is creating in my .now photo is not showing pls help I want my all whatsapp photo and vedio pls it's urgent so many important screenshot is there I need it Uni

Answer:



====================End Question=====================


Question: If I backup Facebook does it just backup the pictures from there or what ,help please?

Put settings in Google note 9



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Question: Background noise, how to turn off while videotaping

How to turn off background noise while videotaping nature



====================End Question=====================


Question: deleted photos 22/6/17 to 05/7/17 recovery

my need photo

Hello Salam,

Welcome to the Google Photos Help Forum.

Could you please elaborate the issue or your query for me to assist you better? If you've deleted your photos back then from Google Photos and want to restore them, please know that photos/videos deleted from the Google Photos library, goes to the Trash for the next 60 days. So, in case, you deleted it by mistake you can always restore it from Trash folder within those 60 days (post deletion). But, if you don't find it in Trash, probably it must have been deleted more that 60 days ago. Unfortunately, restoring your lost/deleted photos and videos from Trash is the last resort.

If no, please let me know.

Regards,
Amanda


Answer:



====================End Question=====================


Question: I can't organize my photos by people anymore. On iPhone 11.

I used to be able to organize my photos using the facial recognition feature. One day it stopped wor…

I used to be able to organize my photos using the facial recognition feature. One day it stopped working and I cannot organize by people anymore.
Any ideas of what might be happening?

Answer:



====================End Question=====================


Question: Backup Only Photos (Without including videos)

How I can backup only my photos (not including videos)? I don't want to spend lots of space on cloud…

How I can backup only my photos (not including videos)? I don't want to spend lots of space on cloud. So, I just only want to backup my photos. Please help me. Thanks.

Answer:

Just put photos in one folder and vids in another then do NOT sync the one containing Vids and DO Sync the one that has the photos.
 


Answer:



====================End Question=====================


Question: I can't remember which gmail acct I used to create google photos. Every memory I have is save on it.

Trying to find a way if google photos can look for which e-mail I used to creat google photos

Hi.
You need to contact the Gmail forum, in the accounts section, and ask for help there

There you can get a recommendation how to restore your account

Answer:



====================End Question=====================


Question: Camera not operating

Take photos. Camera not operating at all

Hi, Anne Marie Maskulinski
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, regretfully, your query is not related to any feature in the Google Photos app.

I suggest, you please look into the documentation provided by your phone's manufacturer.


Answer:



====================End Question=====================


Question: I uploaded some new photos and the app isn't recognizing some faces and not even grouping them.

I uploaded some new photos and the app isn't recognizing some faces and not even grouping them. Obvi…

I uploaded some new photos and the app isn't recognizing some faces and not even grouping them. Obviously we can't select each photo and tag them with a name. Even after tagging one photo with a name, the app is not recognizing faces of the same person in rest of the photos. HELP!

Answer:

Hi, kratik barodiya
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
The face recognition feature is still evolving & is likely to err particularly when faces are either near about or blurry.
 
There is no other option but to tag the face manually.


Answer:



====================End Question=====================


Question: Not Browsing All photos

it is not Browsing my all photos of my file manager

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



====================End Question=====================


Question: Do Google Photo books not ship to Canada?

I want to send a foto book to Canada. Can I do that?

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



====================End Question=====================


Question: I get error message when I try to label a face grouping and it won't let me merge

Earlier today I tried to reset face grouping in the photos app by turning it off then on. It seemed …

Earlier today I tried to reset face grouping in the photos app by turning it off then on.  It seemed to work, only now when I try to add a name label I get the message "error while labeling cluster".  It won't even let me select a name from my contact list. If I uninstall app updates, then I can add a name label, however it won't let me merge faces.  Before if you selected the same name label it would ask if you wanted to merge faces, now it just labels it the same name.  I don't need dozens of albums all with the same name. I haven't had a chance to see if name labeling and merging is an issue on the web version of photos or not. Oddly, when pets groupings come up, they kept their name label.  I don't understand why that can't happen with people.

Answer:



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