Saturday, March 19, 2022

there is few thousand black photos in my gallery, i think thats corrupted photos

Question: there is few thousand black photos in my gallery, i think thats corrupted photos

I tried on google search to go on google photos to see is it working on google and it works but in t…



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Question: My googlr photos is not updating tell me why?

My Google photos are not updating.



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Question: Accidently i clicked on "Free up storage" by this all of may photos from my phone has deleted.

Accidently i clicked on"free up storage" by this all photos from y internal phone storage have been …

Accidently i clicked on"free up storage" by this all photos from y internal phone storage have been deletd i want to recover them all 
What should i have to do

Answer:

This is information I collected from other threads, and of course own experience:
 
"Free up space" is intended to delete photos that are uploaded to Google Photos from the device. 
 
If you created "folders" on your device for specific photos, photos will also be removed from these folders. The instructions below may help you to download photos back to your phone, but they will not be restored automatically the the original folders. 
 
The photos that are deleted from the device should be in Google Photos, and shown in the Google Photos app (when signed in to the account where they are uploaded to). 
Also note that it is not really safe to use "Free up space" without making a backup. See this article.


Answer:

Google I hope you will see my comment! 
Hi Janvb, I don't think you understand Mohsin's question/issue which thousands of people are facing including my wife. Yes, the free up space feature can transfer/upload photos to Google Photos but the photos will be deleted from your device permanently which makes you unable to recover them from anywhere (I have tried many apps for recovering photos but non of them work). The thing made people so frustrated is Google has overused its right/power to delete thousands of precious photos in people devices without giving any notices in advance nor having permission before deleting the photos! Moreover, most of the photos uploaded to Google Photos have been compressed and the photos have became lower quality image (this is the default setting of the free up space). Janvb, thank you for showing how to download the photos from Google Photos but now the questions are how to recover the photos with original quality and how to stop Google to overuse its power/right from deleting photos permanently from people phones just because people accidentally by clicking one button. Since you are a diamond product expert and this issue has been around for ages, i hope you can provide some more informative solutions. Thank you.


Answer:

@ User 8602720781683243521

Jan is not available at the moment, I have passed your comments to Google and requested a reply.

In the mean time, Jan's post holds all the information we have about the issue, and we do not have any more informative solutions,

Regards,
Peter


Answer:

Hi Peter, thank you for passing my comments to Google. Now our photos look blurry. They all were compressed into low quality resolution. I am a Google user for many years. I always happy with their products but this time my wife and myself feel very disappointed with this free up space feature. Yes, Google may have our permission to access to our device but they cannot make any changes in our device which in this case they deleted our original photos in our device permanently and there is no way we can recover the photos! I see this is a serious issue as I felt our device was invaded and made changes without our acknowledgment. As I mentioned, this issue has been around for ages. The oldest post asking about this issue was back in year 2018. I thought this is a well-known issue and Google has more than enough time to investigate this and provide a solution to public during this 3 years!

Answer:

This is information I collected from other threads, and of course own experience:
 
"Free up space" is intended to delete photos that are uploaded to Google Photos from the device. 
 
If you created "folders" on your device for specific photos, photos will also be removed from these folders. The instructions below may help you to download photos back to your phone, but they will not be restored automatically the the original folders. 
 
The photos that are deleted from the device should be in Google Photos, and shown in the Google Photos app (when signed in to the account where they are uploaded to). 
Also note that it is not really safe to use "Free up space" without making a backup. See this article.


Answer:

Rinus has stopped commenting and I have no reply for you. We are not authorised to speak on behalf of Google so we need to be careful.

Sorry we can't help you,
Peter


Answer:



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Question: I can't remember my old google account, how do I find my photos from that account

How do I find my google photos if I can't remember my old google username?

Hello Sherrill,
 
Welcome to the Google Photos Community,
 
Unfortunately we don't have access to user accounts as it is all controlled by a dedicated team
 
 
Regards,
 
Peter


Answer:



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Question: How do I send photos to WhatsApp from gallery

Trying to send photos to WhatsApp from phone .



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Question: Why does my print not look as clear as the preview was

I'm trying to return a canvas print that's much lighter than the preview and blurry. Although there …

I'm trying to return a canvas print that's much lighter than the preview and blurry. Although there was a warning the preview shown was not like this.

Answer:



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Question: I have luminar ai and every edit is backed up to google photos, is there a way I can stop this

as above



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Question: Hi Team,





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Question: Car symbol with wrench?

I want to know what that car symbol w/wrench means. Just showed up today.

Hi, Brian Scott 2300

Welcome to Google Photos Community Support Forum & thanks for your query

However, to understand better, can you provide a screenshot of the car symbol with a wrench?


Answer:



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Question: How do i find photos after email has been deleted

How do I find photos from gmail account deleted years ago

Hello Anglica Ryans!
Welcome to the Google Photos forum!
You can search for your photos and videos in several services: 

• Google Photos https://photos.google.com 

• Google Drive https://drive.google.com ( photos folder )

• Google Album archive https://get.google.com/albumarchive

• Gmail → all emails → search for keywords in the search bar through the web interface https://mail.google.com

If there is nothing there, then your photos in your Google account are not available anywhere, and alas, it is no longer possible to restore them.


Answer:



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Question: फोन जब से रिस्टार्ट किया है जनवरी-फरवरी के फोटो नहीं आ रहे हैं

फोन जब से रिस्टार्ट किया है जनवरी-फरवरी के फोटो नहीं आ रहे हैं

Hi, Chandraveer Singh Gurjar

Welcome to Google Photos Community Support Forum & thanks for your query

However, can you clarify something more?

Did you switch off the phone & restart it?
Or, did you make a factory reset & then restart?

That will help in understanding the cause of the problem.


Answer:



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Question: sarahlulu5150@gmail.com I can't access my gmail please help





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Question: I want my voice gone it sounds bad😢😢😢

I want to edit out my voice but how😢😢😢



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Question: I have an Experia L4 anyone know how to capture a QR code.?

I have a Experia L4 and am trying to capture a QR code, anyone help.?

Hi, Madeley Couriers

Welcome to Google Photos Community Support Forum & thanks for your query

Google lens is now integrated with Google Photos.
Take a picture of the QR code, open that through Google Photos & then use the lens (third icon at the bottom) to know more about the QR code.


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Question: Hi when I delete pics from google photos or deletes them from iPhone photos app , can any explain wh

Hi when I delete pics from google photos or deletes them from iPhone photos app , can any explain wh

Hi, peekay2727

Welcome to Google Photos Community Support Forum & thanks for your query

Syncing actions between phone & cloud storage is the built-in feature in Google Photos.
When we delete something from one place, the app syncs that action with the other also.


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Question: How do I get back to original sign up to edit my preference to only pictures I want to share?

When I signed up for Google Photo's it gave me the option to share all photo's or only ones I select…

When I signed up for Google Photo's it gave me the option to share all photo's or only ones I select, I selected all, but now want to change that to only ones I share. But can't seem to find a way to do so.

Answer:



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Question: A post keeps getting sent to my friends the thing is I'm not sending it how can I make this stop

I don't know what to do that's why I'm here asking this question how do I keep a post from reappeari…

I don't know what to do that's why I'm here asking this question how do I keep a post from reappearing over and over that I'm no sending my friends are getting upset with me and I'm not the one sending this post

Answer:

Sorry Dave Blatt but I have no idea which "post" you are talking about. 
Given you posted on a "Google Photos" forum I guess it's about Google photos. 
Can you give more specific information? 
Which kind of "post"? Mail? Notifications in Google Photos ? 


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Question: How to reduce photo size to kb

How to reduce photo size to kb

In Google Photos the only way to reduce the size of the file is by compressing to "High Quality". 
The setting "High Quality" in the app works for future uploads. 
Photos/videos already uploaded as "Original" can be converted to "High Quality" by going to https://photos.google.com/settings and use "Recover storage". 
 
If you want more compression you will have to use other apps, or download to a computer and use appropriate software. Search for example with Reduce Image File Size.


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Question: Can I hide an album from the general photo roll?

So I had surgery recently and I have photos of the incisions as such as they're healing to keep the …

So I had surgery recently and I have photos of the incisions as such as they're healing to keep the surgeon apprised. They are all in an album to keep them together. BUT, I'd really like to not have them show in the regular photo list because I don't need friends and/or family browsing through them if they're looking at photos on my phone.

Answer:

Hi Jim Allen!
Welcome to the Google Photos forum!
• Move photos to archive
• How to hide an album from showing: select Web version of Photos https://photos.google.com → select albums → tap / click on the three dots menu in the upper right of the album thumbnail → select hide.  
• How to find after that: select «Share albums» or all albums → select the three dots menu → return to all albums


Answer:



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Question: how to recover my deleted all photo



If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.
 
Now- with that out of the way let's deal with manpreet kaur 9935's post in  Google Photos.
Please note that, due to a variety of reasons, not all files can be recovered - but you can try!
 
1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.
 
2. Items deleted manually from photos.google.com/trash can not be recovered.
 
3. Items deleted from your YouTube Channel can not be recovered.
 
4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.
 
5. Items manually deleted from Gmail trash can not be recovered.
 
6. Items deleted from your Google Drive  will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.
 
1).If you are using a regular personal account
You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
 
2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
 
If the answer is helpful, please click "Recommend"  to help other users of the community.


Answer:



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Question: When I was scrolling through my pictures, I slid a photo up and learned that the person in the picture had been identified. I looked at a few others and saw that one hadn't ID'd the individual. I was going to attempt and name them. I clicked on the date and then couldn't close the date window. I had to close the app to get out of this.

Name an individual in a picture

When I was scrolling through my pictures, I slid a photo up and learned that the person in the picture had been identified. I looked at a few others and saw that one hadn't ID'd the individual. I was going to attempt and name them. I clicked on the date and then couldn't close the date window. I had to close the app to get out of this.

Answer:

Hello John, manual tagging is not currently possible in Google Photos.
 
Please send feedback from the app to request this as a new feature.


Answer:



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Question: I cannot take screenshots on my phone again? And the folder is missing frol google photos and AL gal

I have searched for the folder



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Question: Good Evening, is it possible for me to get a Certificate of Recognition for my most Popular Photos.

Can I ask you...Can I Please get a Certificate from Google in recognition of my my Favourite photos …

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Indeed, but via the Home-app you can choose to show your Favorites on any flatscreen with a Chromecast receiver as a kind of a slow slideshow in random order.

Answer:



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Question: How do I close google photos from my smart phone



Hi, Dave Butts 1325

Thanks for your query.

However, can you please clarify more?
Do you want to stop using the Google Photos utility through this specific account?
Or, do you want to stop using the features altogether through every account?

That will help in understanding the exact requirement.


Answer:



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Question: I want te videos to auto shuffle

Videos do not automatically shuttle from one to another



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Question: Please do not include receipts

Please do not deliver receipt



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Question: I have deleted my photos and videos by mistake and want to recover it

I have deleted my photos and videos by mistake and want to recover it



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Question: I have deleted my photos and videos by mistake and want to recover it

I have deleted my photos and videos by mistake and want to recover it

If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.
 
Now- with that out of the way let's deal with Vishnu .v's post in  Google Photos.
Please note that, due to a variety of reasons, not all files can be recovered - but you can try!
 
1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.
 
2. Items deleted manually from photos.google.com/trash can not be recovered.
 
3. Items deleted from your YouTube Channel can not be recovered.
 
4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.
 
5. Items manually deleted from Gmail trash can not be recovered.
 
6. Items deleted from your Google Drive  will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.
 
1).If you are using a regular personal account
You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
 
2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
 
If the answer is helpful, please click "Recommend"  to help other users of the community.


Answer:



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Question: How do you get date and time to show photo?

Looked around on phone app

@Tamara
If you open picture in the Google Photos app and you move it upwards, you will see its date. 
Like shown below: 



Please come back here if you mean something else.


Answer:

@Tamara
If you open picture in the Google Photos app and you move it upwards, you will see its date. 
Like shown below: 



Please come back here if you mean something else.


Answer:



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Question: My Utilities

I can't clear my notification for utilities. When click on my utilities to clear the notifications, …

@Debbie
In the Google Photos app you can go to its general settings via your profileletter right-up and then you can select which Notifications and Memories you want to see if send to you by Google. 
Else it is hard to understand what you mean exactly unless in the general settings of your phone.


Answer:



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Question: How to rotate photo with Moto Plus G6?

Can't find how to rotate photo taken.

Hi, Linda Pooley

Welcome to Google Photos Community Support Forum & thanks for your query

The edit features in Google Photos are device-independent.

To rotate a photo, tap that to open.
At the bottom of the pic, you will find an edit icon (three horizontal lines with sliders) at the second position. Click on that.
In the next menu, select the option crop.
Here, exactly above the word crop, you will find the option to rotate the photo. Click on that to turn the photos through ninety degrees & correct the rotation.


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Question: I didn't founding my hidden photos





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Question: Google photos mobile data limit is not working

Google backuping after reached mobile data limit



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Question: Deleted Videos from Phone

Just today I had gone out filming using my S8+ as well as my S21 ultra. When I opened Google photos …

Just today I had gone out filming using my S8+ as well as my S21 ultra. When I opened Google photos I realized it was backing up what I had filmed today (hyperlapses and UHD videos), but I did not want them in my Google photos as that would've taken up too much storage space. Therefore knowing I was not going to use my S8+ for anything other than filming larger videos I turned off backup & sync while it was attempting to back up & sync videos. I then deleted what I had thought was the stuff that had accidentally uploaded but it deleted everything I filmed today off of my phone completely.

I was under the assumption, since I was in the Google photos app, that it would not delete my videos off of the device itself but rather in the cloud storage. Now I can't find the videos anywhere and I'm afraid they'll be gone forever because of the alert that it would not move the files into the Google trash due to their size. Any help?

Answer:

Hi, Gaven G

Welcome to Google Photos Community Support Forum & thanks for your query

Sorry to note the sync action deleted the video from your phone as well as from the cloud also.
Further, that didn't get stored in the trash also because of larger size.
Regret, there is no way to recover that through Google Photos.

However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.


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Question: I want to recover permanently deleted photos. Is it possible? I am using iPhone

I checked in trash but the photos are not there. They must have been deleted permanently.

Hi, Naqash Ahmed

Welcome to Google Photos Community Support Forum & thanks for your query

However, deleting something permanently is an irreversible action. Regret, nothing can be recovered.


Answer:



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Question: Lost photos when I transferred to a new phone. All of my photos were backed up but they're just gone

I've tried logging onto my account on different devices but it doesn't work. All of the photos that …

I've tried logging onto my account on different devices but it doesn't work. All of the photos that weren't in the apple photos app are gone now. I know I had them backed up in google photos but they're not showing up.

Answer:

@Caroline
That's ugly, but not uncommon hélas. People think that what they see in the Google Photos app is at Google, but usually they are on phone only. And you need to verify at Google what is backupped by logging-in to the site photos.google.com with the same account as used in the backupsettings of the app and if all is well, you should see the same pictures as still present on your phone or had been present before they were deleted in the Apple Photos app for making space. 
If you still have your old phone running, you should open the Google Photos app and then look to its backupsettings via your profilepicture right-up what account is used there. 
And that account also should be used to log-in to the Google Photos-app on your new phone. 
Hope this helps.


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Question: HOW TO RETURN MY LOST PICTURE TO GOOGLE PHOTO

VACATION IN BAGUIO CITY WE WILL GO TO LOURDES GROTTO, THE MANSION, burnharm



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Question: How to transfer photos from Android phone to window 7

Trying to transfer photos from andoid to windows 7 computer. Computer does not recognize Android (LT…

@Dennis
If the phone is on and you connect the phone to your computer via its usb-cable, there should appear a warning about datatransfer and you have to give permission for that. Thereafter you will be abe to access the DCIM-folder of the Android in your Windows File explorer. 
If that is not succesfull, there are different methods to download in bulk from Google Photos, especially method 2, 3 or 5. 
Be aware that your Windows 7 computer is obsolete, so after some organisation it is wise to transfer the download to an external usb-disc. 
Good luck


Answer:

@Dennis
If the phone is on and you connect the phone to your computer via its usb-cable, there should appear a warning about datatransfer and you have to give permission for that. Thereafter you will be abe to access the DCIM-folder of the Android in your Windows File explorer. 
If that is not succesfull, there are different methods to download in bulk from Google Photos, especially method 2, 3 or 5. 
Be aware that your Windows 7 computer is obsolete, so after some organisation it is wise to transfer the download to an external usb-disc. 
Good luck


Answer:



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Question: Someone's deleted photos from bin/trash. How to recover

One of my friend deleted a large number of photos from my google photos and he also removed those fr…

One of my friend deleted a large number of photos from my google photos and he also removed those from bin/trash.

Is there any way I can recover those images and albums?

Answer:

Hi Vinod,
 
I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
 


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



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Question: My photos and videos can be seen by me? Or you or anyone else can access them?

Just my privacy...how can arrange all my pic without access them...if you are not accessing then how…

Just my privacy...how can arrange all my pic without access them...if you are not accessing then how are they get sorted?

This is just for my privacy

Answer:

Hi Rohith,
 
All the photos and videos you store in Google Photos are private and visible only to you unless you intentionally share any. You can check which albums or photos you may have shared by reviewing the sharing screen of the Google Photos app (tap the speech bubble icon at the top left) or visiting the corresponding page https://photos.google.com/sharing of the website.
 
More information on the privacy and safety of your data stored by Google is available here https://safety.google


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

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