Sunday, March 27, 2022

Sir, Madam, pls recover back all my deleted photos and videos which i accidently deleted into trash

Question: Sir, Madam, pls recover back all my deleted photos and videos which i accidently deleted into trash

Nothing, i want back my photos and videos since 2016 june onwards.

Hi Michael,

Please review the following information in case there are any options you haven't yet tried. 

1. Check your online account - photos.google.com
If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than one Google account, check all of them. 

2. Check the trash - photos.google.com/trash
Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.

If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos. 

3. Review other options
  • visit picasaweb.google.com and search for your photos. 
  • have you made any backups of the photos on your phone, camera, computer, or elsewhere?
  • there is a small chance that you can restore the photos using a recover deleted photos app.
  • you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
  • If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.

Sandie


Answer:

Hi Michael,

Please review the following information in case there are any options you haven't yet tried. 

1. Check your online account - photos.google.com
If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than one Google account, check all of them. 

2. Check the trash - photos.google.com/trash
Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.

If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos. 

3. Review other options
  • visit picasaweb.google.com and search for your photos. 
  • have you made any backups of the photos on your phone, camera, computer, or elsewhere?
  • there is a small chance that you can restore the photos using a recover deleted photos app.
  • you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
  • If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.

Sandie


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Question: Hi Google plz recover my permanently delete video





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Question: HEIC pictures are missing

Google Photo App on my Android syncs some heic files and they are uploaded successfully. However, wh…

Google Photo App on my Android syncs some heic files and they are uploaded successfully. However, when I check them today via Google Photo, I find they cannot be shown in APP and I cannot download them.

Answer:



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Question: Google fotoğraflara giremiyorum

sen fjdd

You posted in the Google Search Help Forum, but it sounds like your question is about Google Photos.
 
For more specialized assistance with Google Photos issues, I'm moving this thread to the Google Photos Help Community.
 
You may also find useful information in the Google Photos Help Center.
 


Answer:



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Question: To on email

To save photo on an email



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Question: I have multiple time deleted the photos of specific person from my Google photos, but recovers again

I have deleted particular person photo multiple times from google photos and deleted from trash, as …

I have deleted particular person photo multiple times from google photos and deleted from trash, as well from my Local gallery also, BUT those photos are automatically recovering and coming to Google photos

Answer:



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Question: I want subtitles on the videos am watching

There's no option of what i want

Hi, Apache Indian
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, regretfully, the google photos app doesn't support subtitles.
Either you look for some proprietary video player to do so.
Or turn on live transcribe through the accessibility menu on your phone. Then text will appear on the screen for every spoken word.


Answer:



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Question: Pls remove my ohotos gorm libary and restore my trash there are so many important photos there

I want to restore my pictures and trash to the normal photos where by I have to tap on the three lin…

Ganiyat Okikiola,
 
Following is text from the official Google Photos Help page about deleting and restoring photos and videos: 
 
Restore photos & videos
If you deleted an item and want it back, check your trash to see if it’s there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone’s gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
    Important:
    • If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
    • If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
    • If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
    Empty your trash
    If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.
     
    Important: If you empty your trash, you permanently delete any items in your trash.
     
    Don't see the photo or video?
    If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
    • You moved it to trash more than 60 days ago.
    • You moved it to trash, then emptied your trash.
    • You permanently deleted it from your trash.
    • You permanently deleted it from your device’s Gallery app, without backing it up first.
    When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
     
    The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
     
     
    If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
     
    Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place. 
     
    Regards,
    ~ Greg
     


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    Question: Why is my location still being tagged when I turned off all location settings for photos/videos?

    I have my camera app and photos app set to not use my location at all. I have adjusted system settin…

    I have my camera app and photos app set to not use my location at all. I have adjusted system settings to not allow those apps to use my location at any time. Yet my photos and videos still have the location tagged. Why? I can't post photos and videos online because my location can be easily seen.

    Answer:

    Hi, MyFakeName
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    Have you turned off the timeline in Google Maps?
     
    Even if you have not allowed your camera to access your location, your location history would be available through the timeline still. Then, the photos app can guess your approximate location by comparing the timestamp in the photo & your whereabouts at that moment.


    Answer:



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    Question: Error, can't load media

    While I use to photo as a mobile wallpaper it's not getting. And not showing set as whatsapp dp.

    I've noticed this too.
    I have 2 identical devices, 1 works and 1 doesn't.

    The only difference I have noticed is that the "supported links" for the device that doesn't work has nothing set whereas the working device has 3 entries.

    Attempted all cache cleared and reinstall and issue still persists.


    Answer:



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    Question: Some backup photos of my is not show properly dot dot and no resulation in clearty so why

    So please help me to I can be able to restore my old photos in real as are they



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    Question: Face photos are not ruining

    Find face photos is not working

    Hi, swati pattnaik
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    However, have you activated the option "Group similar faces" through the settings in the Google Photos app?


    Answer:



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    Question: My Google photo

    Yes

    Hi, Mithu mithu
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    Are you not finding your pics in the Google Photos app?
    Had you backed up the pics to Google Photos?
     
    Can you please verify that by visiting the link https://photos.google.com ?
    Enter the link in any browser on your phone & then log into your Google account to view the photos backed up on Cloud.
     
    If you do not find anything, then there are two possibilities.
    Either, the items have moved to the bin.
    The Bin icon becomes visible through the library view in the phone app.
    Tap on the icon & then restore everything visible there.
     
    Or, your backup was incomplete, so nothing got uploaded to the cloud.
    The Google Photos app acts like a portal viewer showing everything from our phone and also the content backed up to the cloud,
    Then, that creates a impression of everything getting backed up perfectly.
    However, we need to check the status of backup periodically and look for the messages on "Backup and Sync" menu.
    Further, we have to ensure every folder on our device is included in the backup & none shows a cloud symbol with slash.
     
    If nothing was backed up to the cloud in the first place, regretfully, there is no way to recover those pics through Google Photos.


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    Question: How to hide or filter photos already in an album when adding to that album?

    I'm trying to add photos to an album. My problem is I don't remember all the photos already added. A…

    I'm trying to add photos to an album. My problem is I don't remember all the photos already added. As a result I click the add photos button and it shows my whole library. Is there a way to make it so when I'm adding photos it only shows me all photos that are NOT already in the album?

    Answer:

    Hi Shelby,

    Thanks for posting in the Google Photo Community.

    Unfortunately, there isn't any way to hide or filter photos that are not already in the album when adding to that album. However, we really appreciate leaving feedback for the development team as this is a best way to see new features and changes rolled out in future versions of Google Photos. If there are any other improvements or ideas you've about Google Photos, you can always leave them under Help & Feedback and they will reach the developers directly:

    1. Open the Google Photos app on a mobile device or go to photos.google.com using a computer.
    2. At the top left, touch or click the menu icon > Help & Feedback.
    3. Touch or click Feedback. You can tell us things like:
    • What you like or dislike about the app.
    • Things that are confusing or don't work.

    Also, it helps us understand your feedback if you check the box to include screenshots and logs.

    Regards,
    Sonya


    Answer:

    There is 'Hide' file in my IOS. But about transfer to Google Photo, there is no such folder! I think all IOS users hope Google Photo can support such upload/transfer function!! Expecting!

    Answer:



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    Question: Will Phone pics resync if deleted off google photos

    If Google photos automatically syncs and backups photos from my iPhone camera roll, does that mean w…

    If Google photos automatically syncs and backups photos from my iPhone camera roll, does that mean when I delete photos off Google photos (not off iPhone) , they will just be added back once I open the app from my iPhone again ?

    Answer:

    Hi Mikalya,
     
    >>>> If Google photos automatically syncs and backups photos from my iPhone camera roll, does that mean when I delete photos off Google photos (not off iPhone) , they will just be added back once I open the app from my iPhone again ?
     
    No, if Backup and sync is enabled, when you delete images in Google Photos they will be deleted on you phone also. BE Careful! 
     
    It is always a good idea to store important images in more than one place / tool.  My photos are in Google Photos, on my laptop, and on multiple external disk drives (not connected to any computer or network).
     
    Best regards,   Dougsap (volunteer Google Photos user)


    Answer:

    Hi Mikalya,
     
    >>>> If Google photos automatically syncs and backups photos from my iPhone camera roll, does that mean when I delete photos off Google photos (not off iPhone) , they will just be added back once I open the app from my iPhone again ?
     
    No, if Backup and sync is enabled, when you delete images in Google Photos they will be deleted on you phone also. BE Careful! 
     
    It is always a good idea to store important images in more than one place / tool.  My photos are in Google Photos, on my laptop, and on multiple external disk drives (not connected to any computer or network).
     
    Best regards,   Dougsap (volunteer Google Photos user)


    Answer:



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    Question: Reduce size of photo

    How do I reduce the size of a photo to e-mail?

    Hi, Kim Cheatham
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    To reduce the photo size, you can do so through these two options in Google Photos.
    • Upload the picture in space saver quality if you have opted for original quality. That will produce some size reduction.
    • Crop the pic to remove unwanted portions from the borders. That will give further sizer reduction.
    Still, if you wish to have some more reduction, then please use another app "Snap seed" by Google.
    Once installed, the editor in Google Photos shows that option through "More".
     
    In the settings of Snap seed, you can do image resizing within a range from 4000 px to 800 px. Additionally, you can choose JPEG compression ranging from 95% to 85%
    A combination of both options would resize the file to the desired number.


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    Question: From yesterday it doesn't work properly.

    It doesn't work properly from tomorrow.

    Hi, D Prasad Sahoo
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    However, can you please provide some more details?
    Does the app close immediately?
    Or doesn't show any photos?
    Can you please provide some screenshots?


    Answer:



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    Question: I actually delete my photos permanently. i want to recover it

    I want to recover my photos and videos which i delete by mistake parmantly

    Hi, naveen saroha
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    Nevertheless, when you tap the delete icon in the Google Photos app, a warning appears telling you what will happen if you proceed. On your phone, that message asks, "Remove from Google account & synced devices?"

    When you attempt to manually empty the trash/bin in Google Photos, another warning appears that explains the consequences of permanently deleting those pictures and videos. 
    If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
     
    However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
    and run a scan for anything to recover.


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    Question: Cannot get people working on one of my Google photo accounts

    Trying to sort photos by person. Which I have successfully done on other accounts. This particular a…

    Trying to sort photos by person. Which I have successfully done on other accounts. 
    This particular account is in the UK and Play store confirms this.
    The Option for turn on face grouping is not available
    I wondered if it was because all the photos have been shared (and saved) from another account but I backed up and synced  some photos and still no joy.
    The " row of faces" are all blank.
    Read and followed all instructions I can find with no joy. Ideas pls

    Answer:

    Hi Peter,
     
    Unfortunately that's what you see for UK and EU accounts after Google modified things to comply with GDPR legislation.
     
    The face grouping switch is only available on the mobile apps and it doesn't work the same as unrestricted accounts.
     
    Accounts used in other areas of the world or via a VPN used to be 'upgraded' to that country's standard but that no longer works.
     
    Google are investigating the workings as you cannot manually modify faces, or use for pets, or label a face as 'me'  Hopefully it will change at some time.
     
    Regards,
     
    Peter


    Answer:

    "The face grouping switch is only available on the mobile apps and it doesn't work the same as unrestricted accounts."
    After your comment above  I opened this account on a mobile, found the face grouping switch and turned it on. You say that it does not work the same, does it work at all? If it does work, how is it different from the unrestricted accounts?

    Thanks 

    Peter


    Answer:

    Hi Peter,
     
    Unfortunately that's what you see for UK and EU accounts after Google modified things to comply with GDPR legislation.
     
    The face grouping switch is only available on the mobile apps and it doesn't work the same as unrestricted accounts.
     
    Accounts used in other areas of the world or via a VPN used to be 'upgraded' to that country's standard but that no longer works.
     
    Google are investigating the workings as you cannot manually modify faces, or use for pets, or label a face as 'me'  Hopefully it will change at some time.
     
    Regards,
     
    Peter


    Answer:



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    Question: I have deleted my file by mistake and I want to recover it

    I want to recover my photo and video

    Hi, Mamta Yadav 6945
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    Had you backed up the pics to Google Photos?
     
    Can you please verify that by visiting the link https://photos.google.com ?
    Enter the link in any browser on your phone & then log into your Google account to view the photos backed up on Cloud.
     
    If you do not find anything, then there are two possibilities.
    Either, the items have moved to the bin.
    The Bin icon becomes visible through the library view in the phone app.
    Tap on the icon & then restore everything visible there.
     
    Or, your backup was incomplete, so nothing got uploaded to the cloud.
    The Google Photos app acts like a portal viewer showing everything from our phone and also the content backed up to the cloud,
    Then, that creates a impression of everything getting backed up perfectly.
    However, we need to check the status of backup periodically and look for the messages on "Backup and Sync" menu.
    Further, we have to ensure every folder on our device is included in the backup & none shows a cloud symbol with slash.
     
    If nothing was backed up to the cloud in the first place, regretfully, there is no way to recover those pics through Google Photos.


    Answer:



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    Question: I want to restore images from my old device in which os not working right know

    I want to restore images from my old device which is not working

    If the pictures from your old device or account were never uploaded to Google Photos, there's nothing that Google or any of the volunteers in this forum can do to help you get them back. 
     
    Files that were never uploaded to the cloud cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place. 
     
    If your old phone is not working properly, and that is what is preventing you from uploading your pictures to Google Photos, there is nothing that any of the volunteers here can do to make your broken phone start working again. 
     


    Answer:

    Hello Iliyaz,
     
    If you have uploaded photos on Google photos.  Then sign in with Google photos with the same account you will find your photos then. If you haven't uploaded it on google photos then you need to figure out a way to transfer it .
     
    Thanks.


    Answer:

    I am sure Google continues a lower back up of pictures and movies within the heritage. I would be fantastically grateful if you can assist me and restore this facts here. I even have these days updated my iPhone too.

    Answer:



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    Question: Backing Up and Deleting

    I've tried deleting my "backed up" photos and it loads for a second then disappears and gives me the…

    I've tried deleting my "backed up" photos and it loads for a second then disappears and gives me the "free up" message again. I'd love to free up some space on my phone and have considered manually doing it, but part of me tells me I might screw something up... lol.

    Answer:



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    Question: how to recover permanently deleted files from google photos

    i permanently deleted my photos and videos from my google photos by mistake .Is there any way to rec…

    Hi Tony,
     
    I’m sorry, it’s not possible to recover photos or videos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
     
    In addition I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.


    Answer:

    I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

    Answer:

    Sorry Paolo Amoroso but this does not work.  Following an email from Google saying I was running out of space,  in a moment of madness I  permanently deleted my photos on Google Photos to create more space on my Google account.  I never really used it so didn't see the point of the photos being there.  I did not even think that the action would be synced to my mobile phone and wipe all the photos off there as well.  I did not realise until a couple of days later when I went to look for a photo on my phone and they were all gone.  It wasn't as though Google even warned that deleting them off Google Photos would also wipe them off your device as well.

    I tried loads of Android apps, all to no avail, out of a few hundred photos I got 2 back.  All most apps do is find photos on your device that are not deleted.

    I contacted the online chat as you suggested but when they asked were they on Google Drive or Google Photos, I said Google Photos.  Should I have told a small lie and said Google Drive?  In either case as soon as I said Google Photos they could not help. and pointed me back to the Help Centre which points to your answer to contact them and they say they cant help again ... and just want to point me back to the Help Centre again.

    They did confirm that the photos and gmail etc fall under the Gdrive space so I don''t understand why they can restore data from Gdrive but not Google photos?  You would think they would be on the same partition?

    Sadly I am still in a position of losing all the photos on my phone thanks to Google Photos.


    Answer:

    @Elvis
    Sorry to hear, but there could have been a small chance that you ever had switched-on to backup on Drive as well and then all pictures untill July 12 would have been there because around that date Photos stopped with syncing to Drive. 
    So it would have been logical that the Drive-guy would have checked that and if nothing was there, he had the very unprofessional right to send you back here where we can not do anything and he (or she) should know that. To my idea Photos and Gmail just are special corners in Drive, because if I upload from Drive to Photos, they are immediately there. But apparently they have no key to these corners. Strange. 

    And probably you could not contact a Photos-guy because you don't have a Google-One extension to your account. But I not have heard yet of any succes via that path either, unless for secundary problems. 

    But Google has enough information available what to do when running out of storage - assuming that was caused on Photos and not on Drive and/or Gmail. 
    And in most cases the simple tric is pressing the Recover storage button, maybe after downloading the original quality files to computer (but that is not that simple for many). 

    But it is all too late now and we never understand here why people immediately start to select many for deleting instead of testing a few bad pictures first. However normally they go in trash: did you empty the trash also because you got warnings about its limited capacity.


    Answer:

    Hello it is heartbreaking when you do all you can to protect n keep pics then it goes automatically to Google and i deleted precious ones and now its out my phone
    Why must it be deleted from my phone.. I'm really broken
    Please have options  
    How can I have my pics only on my phone if I delete from Google


    Answer:

    Hi Tony,
     
    I’m sorry, it’s not possible to recover photos or videos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
     
    In addition I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.


    Answer:

    I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

    Answer:



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    Question: I cant viwe my photos on my google account

    Trying to viwe all my photos



    ====================End Question=====================


    Question: Ho do i can acess to Googel play services ?

    Googeel setting restore to default .



    ====================End Question=====================


    Question: I'm unhappy with the quality, the pictures seem low resolution and the colours are off. I'm an artis

    I'm unhappy with the quality of the book received.

    Hi Michelle,

    Sorry to hear you were not satisfied with your book.

    It is not uncommon for prints to not exactly match what is viewed on monitors, especially given variations in color, sharpening, contrast, brightness, etc. that can exist between devices, as well as prints on various papers and finishes. What looks good on a photo, might not translate well to a book, etc. So it's a bit of a process of learning what works, and what doesn't for each image and print media.

    I would suggest investing in a calibrated monitor, and using a photo app that lets you better pinpoint white balance, color casts etc that could improve performance. Snapseed on Android is a favorite, and there are others.

    To make sure you didn't submit your photo book order with issues in it, check your photo book PDF. For example:
    • No title or an incorrect title
    • Incorrectly cropped photos or cover
    • Missing, duplicate, or out of order pages
    • Photos flagged as low resolution before purchase
    To view and download the PDF:
    1. On your computer, open photos.google.com.
    2. Sign in to your Google Account.
    3. On the left, click Print store .
    4. Under "Past orders," select a photo book.
    5. Click Download PDF of book.
    If after review, you still feel that you've explored any problems on the image side, and feel the problem is with the printing side, you can contact Google to see if there is a resolution available.
    1. On your computer, open photos.google.com.
    2. Sign in to your Google Account.
    3. On the left, click Print store .
    4. Under "Past orders," select the photo book you want to contact us about.
    5. On the details page, click Contact support.
    If this link is not available, find your confirmation email, or receipt from your package. Another "Contact us" link is available there.

    Best wishes for better book success,

    Joe


    Answer:

    Ok your response is helpful for the future, however I am unhappy with the current product I have received, I wanted to showcase my paintings via this book. The resolution, sharpness and the colours are poor. The transparency of the watercolour paintings has been lost. The vibrancy of the colours muted. The pastel are even worse, the light has been muted. The acrylic paintings in the book fare a little better. I cannot use it it is very low quality and does not showcase my work effectively. I want to return the product and get a refund. Please advise on next steps.

    Answer:

    @Michelle
    Your demands are extreme because it is very difficult to shoot good pictures from artwork and it is even more difficult to get precise prints of it. 
    Google Photobooks just are mainstream products so don't go into trying a refund, but go to an oldmodish photoshop to ask for advise and to show your originals. 
    Perhaps Blurb is a far better option because they can produce high quality books. 
    Or just viewing your photos on a good quality 10 inch Samsung tablet in Google Photos directly. 
    I am using an old iPad Air for that purpose, which is marvellous. 
    Best


    Answer:



    ====================End Question=====================


    Question: Is it possible to get rid of duplicate photos when Google groups them?

    I want to maker little books for each of my Grandkids, but I have so many duplicates of a lot of my …

    I want to maker  little books for each of my Grandkids, but I have so many duplicates of a lot of my pictures. I need to
    Delete the duplicates to simplify sorting.

    Answer:

    When means "when Google groups them"? I guess in the "People album" of the grandchildren. 
    But anyway: there is no easy way to delete duplicates. 


    Answer:



    ====================End Question=====================


    Question: My whatsapp medias are not uploading in Google photos..only sve in sd card are been uploaded

    My whatsapp media are not being upload in Google photos



    ====================End Question=====================


    Question: linking google photos to carbonite

    Is there any way to directly download files from a Carbonite backup into Google Photos without downl…

    Is there any way to directly download files from a Carbonite backup into Google Photos without downloading the files from Carbonite and THEN uploading them to Google Photos?

    Answer:

    Hi Daniel,

    Thanks for posting in the Google Photo Community.

    Unfortunately, there isn't any way to to directly download files from a Carbonite backup into Google Photos without downloading the files from Carbonite and then uploading them to Google Photos. However, we really appreciate leaving feedback for the development team as this is a best way to see new features and changes rolled out in future versions of Google Photos. If there are any other improvements or ideas you've about Google Photos, you can always leave them under Help & Feedback and they will reach the developers directly:

    1. Open the Google Photos app on a mobile device or go to photos.google.com using a computer.
    2. At the top left, touch or click the menu icon > Help & Feedback.
    3. Touch or click Feedback. You can tell us things like:
    • What you like or dislike about the app.
    • Things that are confusing or don't work.

    Also, it helps us understand your feedback if you check the box to include screenshots and logs.

    Regards,
    Sonya


    Answer:



    ====================End Question=====================


    Question: 1 of 7 photos uploaded as 800x600 instead of 4000x3000

    I regularly take photos using my phone, then upload to google photos, and share a link to the photos…

    I regularly take photos using my phone, then upload to google photos, and share a link to the photos to my work email. I took 7 photos today, all full size 4000x3000 on my phone, but when I downloaded the photos to my computer, one of the 7 was only 800x600. I then checked google photos on the web, and sure enough, that one photo was reduced to 800x600 when it uploaded!!!! Why was it reduced when it backed up the photo to the web? I have it sent to reduce photo size, but it always keeps the resolution and just reduces the file size. I'm guessing it is a glitch, but it is a disconcerting glitch as I usually use Gphotos to remove originals once they are backed up. I cringe to think that other photos have been reduced to such a uselessly small resolution without me knowing with the originals fully deleted...

    Answer:



    ====================End Question=====================


    Question: Google Photos hasn't been backing up a for a week, says device is too hot, and doesn't backup?

    Backing up photos. Put phone in fridge. Dropcube seems to be working on same device.



    ====================End Question=====================


    Question: I have deleted some videos and in trash also I want to restore it

    Bro please 🥺 helpe I have deleted some videos and I also deleted in trash also I want to restore it …

    madhavi meneni,
     
    Following is text from the official Google Photos Help page about deleting and restoring photos and videos: 
     
    Restore photos & videos
    If you deleted an item and want it back, check your trash to see if it’s there.
    1. On your Android phone or tablet, open the Google Photos app .
    2. At the bottom, tap Library  Trash .
    3. Touch and hold the photo or video you want to restore.
    4. At the bottom, tap Restore. The photo or video will be back:
      • In your phone’s gallery app
      • In your Google Photos library
      • In any albums it was in
    If the item is not in your trash, it may be permanently deleted.
      Important:
      • If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
      • If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
      • If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
      Empty your trash
      If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.
       
      Important: If you empty your trash, you permanently delete any items in your trash.
       
      Don't see the photo or video?
      If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
      • You moved it to trash more than 60 days ago.
      • You moved it to trash, then emptied your trash.
      • You permanently deleted it from your trash.
      • You permanently deleted it from your device’s Gallery app, without backing it up first.
      When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
       
      The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
       
       
      If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
       
      Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place. 
       
      Regards,
      ~ Greg
       


      Answer:

      madhavi meneni,
       
      Following is text from the official Google Photos Help page about deleting and restoring photos and videos: 
       
      Restore photos & videos
      If you deleted an item and want it back, check your trash to see if it’s there.
      1. On your Android phone or tablet, open the Google Photos app .
      2. At the bottom, tap Library  Trash .
      3. Touch and hold the photo or video you want to restore.
      4. At the bottom, tap Restore. The photo or video will be back:
        • In your phone’s gallery app
        • In your Google Photos library
        • In any albums it was in
      If the item is not in your trash, it may be permanently deleted.
        Important:
        • If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
        • If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
        • If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
        Empty your trash
        If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.
         
        Important: If you empty your trash, you permanently delete any items in your trash.
         
        Don't see the photo or video?
        If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
        • You moved it to trash more than 60 days ago.
        • You moved it to trash, then emptied your trash.
        • You permanently deleted it from your trash.
        • You permanently deleted it from your device’s Gallery app, without backing it up first.
        When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
         
        The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
         
         
        If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
         
        Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place. 
         
        Regards,
        ~ Greg
         


        Answer:



        ====================End Question=====================


        Question: I hace deleted videos on gogle photos

        I have deleted some videos in trash also

        Hi Madhavi,

        If you deleted videos from your device that were not backed up, or moved videos to the trash and then deleted the trash, you cannot recover them via Google Photos. Please read this help article for additional information.


        If you shared the video with someone else, or uploaded to YouTube for example, you may want to see if the video resides elsewhere.

        Finally, if the video was on local storage when you deleted it, you can try a third-party data recovery program to attempt recovery of the video from the phone's local storage (not from Google's servers.)
        Typically you download the software to a computer, attach your phone via USB to the computer and run the software.

        Best wishes,

        Joe


        Answer:



        ====================End Question=====================


        Question: Google photos is not working properly. I am unable to back up the photos inspite of enough space

        I am unable to backup the photos on Google photos inspite of available space and good internet. It s…

        Hi, Roshnikumari26
         
        Welcome to Google Photos Community Support Forum & thanks for your query.
         
        There can be multiple reasons for the backup not to happen.
         
        # The quantum of photos to be backed is high.
        # WIFI connectivity is intermittent. Too many devices connected to the same router thus restricting the bandwidth.
        # Download & upload speeds are too asymmetric.
        # Google Photos app is not allowed to use
        • Data in the background
        • Mobile data
        • Mobile data while roaming
        # Activation of data saver through the settings.
        # Putting a limit on the daily use of mobile data through the settings in the app.
        # Putting a limit on the use of total data in a month through the settings in the phone.
        # Activating battery saver or super saver mode.
         
        Can you please go through these checks & confirm that these are addressed?


        Answer:



        ====================End Question=====================


        Question: Memories notifications are only showing a black screen

        I have a new phone. This all worked fine on my old phone, so I don't know what the problem is. The m…

        I have a new phone. This all worked fine on my old phone, so I don't know what the problem is. The memories notifications pop up, but when I tap on them all I get is a black screen. They are also not showing up on the top of my photos in the app. I have cleared the cache, cleared the data, uninstalled updates, reinstalled updates, turned memories off and on and still cannot access my memories.

        Answer:

        Hi Tiffany,
         
        What device and Android version are you using? What does show up at the top of the Google Photos app where the memories are supposed to be?


        Answer:

        I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

        Answer:

        I see, thanks.

        You already took pretty much all the possible troubleshooting steps but, in case you haven't already, there are a few more settings of the Google Photos app worth checking.

        Under Photos settings > Memories I'd look for anything that doesn't look right. Next, I'd turn on everything under Photos settings > Notifications > MEMORIES. Finally, I assume synchronization is turned on under Photos settings > Backup and sync > Backup and sync, right?


        Answer:

        I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

        Answer:

        I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

        Answer:

        Hi all,

        Thanks for sharing your experience with the issue, I passed your reports along to Google. If I have any information or updates I'll let you know here.
         
        In the meantime, as a workaround you should be able to access your unsaved memories here https://photos.google.com/unsaved (thanks User 14410149529502312828 for the suggestion).
         
        I'm going to mark this post as a Recommended Answer so that it stands out in the discussion and other interested users can see it. However, this doesn't imply it's the best answer or the issue is resolved.


        Answer:

        I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

        Answer:

        I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

        Answer:

        Ok, I think i know the answer on this. I had the same issue!
        It's beacuse we copied the app from the old phone. So what you need to try, is deleting the app, Google Photo, and reinstalling it again.
        It worked on my Galaxy 21 Ultra. Hope it helps.


        Answer:

        I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

        Answer:

        The way that I solved this was to just let the phone sync. I've obviously got a lot of media and a lot of photos and it took Google Photos a few days to sync properly. 

        I did try other things like reinstalling the app, clearing cache etc but none of these things work. Just let the phone sync for a few days in the background then check again

        Answer:

        I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

        Answer:

        It may just be a coincidence, but I posted two hours ago that I had this problem and now it seems sorted 😁.

        In case this wasn't just dumb luck, thank you who ever it was!


        Answer:



        ====================End Question=====================


        Question: Permanently deleted photos

        Recover my permanently deleted screenshots

        jyoti rani jha,
         
        Following is text from the official Google Photos Help page about deleting and restoring photos and videos: 
         
        Restore photos & videos
        If you deleted an item and want it back, check your trash to see if it’s there.
        1. On your Android phone or tablet, open the Google Photos app .
        2. At the bottom, tap Library  Trash .
        3. Touch and hold the photo or video you want to restore.
        4. At the bottom, tap Restore. The photo or video will be back:
          • In your phone’s gallery app
          • In your Google Photos library
          • In any albums it was in
        If the item is not in your trash, it may be permanently deleted.
          Important:
          • If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
          • If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
          • If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
          Empty your trash
          If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.
           
          Important: If you empty your trash, you permanently delete any items in your trash.
           
          Don't see the photo or video?
          If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
          • You moved it to trash more than 60 days ago.
          • You moved it to trash, then emptied your trash.
          • You permanently deleted it from your trash.
          • You permanently deleted it from your device’s Gallery app, without backing it up first.
          When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
           
          The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
           
           
          If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
           
          Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place. 
           
          Regards,
          ~ Greg
           


          Answer:

          jyoti rani jha,
           
          Following is text from the official Google Photos Help page about deleting and restoring photos and videos: 
           
          Restore photos & videos
          If you deleted an item and want it back, check your trash to see if it’s there.
          1. On your Android phone or tablet, open the Google Photos app .
          2. At the bottom, tap Library  Trash .
          3. Touch and hold the photo or video you want to restore.
          4. At the bottom, tap Restore. The photo or video will be back:
            • In your phone’s gallery app
            • In your Google Photos library
            • In any albums it was in
          If the item is not in your trash, it may be permanently deleted.
            Important:
            • If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
            • If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
            • If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
            Empty your trash
            If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.
             
            Important: If you empty your trash, you permanently delete any items in your trash.
             
            Don't see the photo or video?
            If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
            • You moved it to trash more than 60 days ago.
            • You moved it to trash, then emptied your trash.
            • You permanently deleted it from your trash.
            • You permanently deleted it from your device’s Gallery app, without backing it up first.
            When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
             
            The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
             
             
            If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
             
            Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place. 
             
            Regards,
            ~ Greg
             


            Answer:



            ====================End Question=====================


            Question: May.photo.and.video.and.mp.3.song.

            May.photo..and.video.and.mp3.song

            Hi all,

            Welcome to the Google Photos Help Community.

            To assist you better, could you please elaborate the post with little more details and help me understand what is the exact issue so that I'll be able to address the issue with the best possible solution?

            Keep me posted.

            Best,
            Sonya


            Answer:



            ====================End Question=====================


            Question: Accidentally I have deleted my trash photos last night those i really needed.How can i get them back

            Recover photos and videos

            Hello Roza,
             
            Please review the following information in case there are any options you haven't yet tried. 

            1. Check your online account - photos.google.com
            If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than on
            2. Check the trash - photos.google.com/trash
            Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.
             
            If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos. 
             
            3. Review other options
            • if you previously used Picasa, visit picasaweb.google.com and search for your photos. 
            • have you made any backups of the photos on your phone, camera, computer, or elsewhere?
            • there is a small chance that you can restore the photos using a recover deleted photos app (Android). I haven't used them myself so have no specific recommendations. There may well be more app options if you visit the appropriate app store and try other search terms. I don't see any similar apps on the iOS store, but you could check yourself. 
            • you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
            • If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.
             Thanks.


            Answer:



            ====================End Question=====================


            Question: Recently wh I upload photos from my PC, they appear in Google Drive but NOT in Google Photos.

            Recent photos uploaded by Back up and Sync from my

            Recent photos uploaded by Back up and Sync from mywindows PC appear in Google Drive, in the Computers folder, but notin Google Photos. I manually uploaded some of these photos from Google Drive toGoogle Photos, using upload in Google Photos and then click on "view". They nowappeared in Google photos. However, the next time I opened Google Photos, theywere missing again. My existing photos on Google Photos are not affected. Any help greatly appreciated.

            Answer:

            Hard to help in such mysteries obiviously due to recent changes in the relations between Drive and Photos. 
            Probably your filetypes are borderline, so they stick on Drive only and will take some storage there. 
            Check with https://drive.google.com/drive/quota (the non-zero bytes files will be on top of the long list). 
            Can you be more precise about your files, because then it makes it possible for us to make a bug report.


            Answer:

            Sorry all turns out it was my mistake, the photos I uploaded were photos I had manipulated in Photoshop elements, renamed and tried to upload. Turns out they retain their original "created" time and date stamp, not today's date as shown in explorer. So they are in Google Photos on the day they were originally taken.
            Thanks for the help, problem solved.


            Answer:

            "Storm in een glas water dus". 
            Gelukkig dat je de oorzaak snel gevonden hebt, maar in voorkomende gevallen is het altijd nuttig om te kijken naar https://photos.google.com/search/_tra_ (Laatst toegevoegd in de zoekopties), want problemen met datums komen veel voor, ook dankzij onze onvolprezen asociale media zoals Whatsapp waarop veel foto's worden gedeeld. Dat zou verboden moeten worden :-)


            Answer:

            Sorry all turns out it was my mistake, the photos I uploaded were photos I had manipulated in Photoshop elements, renamed and tried to upload. Turns out they retain their original "created" time and date stamp, not today's date as shown in explorer. So they are in Google Photos on the day they were originally taken.
            Thanks for the help, problem solved.


            Answer:



            ====================End Question=====================


            Question: Please helped to find my photos i tried many things but i not have backed my photos please back phot

            I tried all things but i can't find my photos

            Hello Poonam,
             
            If you haven't uploaded photos on Google photos. Sorry,we can't help you then.
             
            Thanks.
             


            Answer:



            ====================End Question=====================


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