Hello, I upload the photo from all our baby gifts to my file and than to a shared google drive file …
Hello, I upload the photo from all our baby gifts to my file and than to a shared google drive file with my boyfriend. I thought they are saved there and deleted them from my account. Now they are gone. Is there any way to restore these photos. I did take photos of baby wear a friend borrowed us, to give her everything back, an these photos are also gone :( If there is a way to restore them it would be such a help. Best, Berta
Answer:
====================End Question=====================
Question: recover photos deleted from trash
Hi oshrat sandrusy,
Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.
There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.
As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:
https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Hi oshrat sandrusy,
Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.
There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.
As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:
https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Im upset that Google photos is using my own photos to try to sell me photo books. How can stop it?
Laura I am pretty upset that Google photos is using my own photos to make photo books and try to sel…
====================End Question=====================
Question: More icon ceases to function in downloads
More icon in downloads ceases to function to delete download pictures .the delete function does not …
Hi Hardy,
If I'm understanding you right, you downloaded pictures through More > Download, but after you download them, you want to delete them from your device. Now, when you go to More (the three dots), there is no "delete from device" option. Is that correct?
Could you please try this:
- Open the Google Photos app
- Select the photo you want to delete by tapping & holding it (don't tap on it and open it)
- Now you should see some icons at the top right, click More (three dots)
- Click Delete from device
If you don't see the option, let me know. This might mean that the photo isn't being saved correctly.
Thanks,
Leo
Answer:
====================End Question=====================
Question: I am using the latest version of Google photos app i.e 4.20.0.257099394 and I didn't get dark mode.
I am using pixel 2 as my primary phone and I am using the latest version of the photo app as mention…
I am using pixel 2 as my primary phone and I am using the latest version of the photo app as mentioned above and I didn't get dark mode in the photos app where as my other devices such as Note 9 has the application running in dark mode and the photos app is continuously stoping and it is right from last update which is issued in late June.Kindly please look after it.

Answer:
Hi Eswar ,
Thank you for posting to the Google Photos Forum today,
I believe dark mode is only available if you opt into the beta of the latest version of Android: https://www.google.com/android/beta
I'm not sure why it's crashing though, I recommend clearing the data of the Google Photos app from the settings of the phone and trying again.
If you have anymore follow up questions, please let us know.
Have a lovely day 😊
Answer:
====================End Question=====================
Question: create a video as " your the director "
when I click on video in photos a screen appears that has photos creating the video based on cats, d…
I 'm trying to create my own video from pictures in Google Photo. I do not want Google to create a video based on their options. Once I saw the option " you are the director " which allows you to create your own video. I'm trying to get to that prompt.
Photos in Microsoft allows you to make your own videos from your pictures.
Thanks for your interest.
Answer:
====================End Question=====================
Question: Where are my photos?
I can't find my photos in my photo app anywhere. The ones that are there are wildly out of order If …
I can't find my photos in my photo app anywhere. The ones that are there are wildly out of order
If I go to facebook or snapchat, my entire gallery shows up in order when I try to upload something, just not in my own private gallery.
I have cleared the cache, restarted and updated my phone, checked all permissions and nothing seems to be working...
Answer:
Answer:
====================End Question=====================
Question: so i open my app and i see that EVERYTHING is gone but some how they recovered pictures from two yea
i'm trying to get all my pictures back because everything was deleted but somehow there were picture…
i'm trying to get all my pictures back because everything was deleted but somehow there were pictures from two years ago and i didn't even have google photos save those pictures
Answer:
====================End Question=====================
Question: photos are showing up in google photos but when I try to delete the original it isn't uploaded
did something with iCloud
Hello Olivia,
Answer:
====================End Question=====================
Question: Can I keep Whatsapp pictures on my app without loading to my phone?
Look at setting options and ask questions?
John X 5190
Answer:
====================End Question=====================
Question: If i delete the photo in my phone then automatically delete the the photo from google photo app
If i delete the photo in my phone then automatically delete the the photo from google photo app
Answer:
Answer:
====================End Question=====================
Question: Why won't a shared drive pictures other post show instantly? It's been 6 days from last update
We can't see shared pictures from a eafhs post. I'm main account holder and I haven't had an update …
We can't see shared pictures from a eafhs post. I'm main account holder and I haven't had an update for 6 days. Others post and I see notifications for it but can't open the notification or find it in the shared folder. We will get a mass update weeks later. How do we get these quicker?
Answer:
====================End Question=====================
Question: I have to transfer my pictures to another google account since I graduated, but it will not let me
I am trying to find a way to back up my pictures on to another gmail, but it says that it is not abl…
I am trying to find a way to back up my pictures on to another gmail, but it says that it is not able to back up to the one I have already? I just don't know what to do
Answer:
Answer:
Thanks for posting in Google help forums,
Answer:
====================End Question=====================
Question: How can i recover my photos if i permanently deleted it?
I deleted my photos from google photos bin mistakenly. Now i want those pictures back.
Answer:
====================End Question=====================
Question: Google slideshow on Roku quits early
I saved several hundred photos on Google Photos, then accessed GP app from my Roku so that I could r…
I saved several hundred photos on Google Photos, then accessed GP app from my Roku so that I could run a slideshow on my TV. The slideshow always timed out after 12h, then I would restart it. There seems to have been some sort of update, and now it only runs for a couple of hours. How can I change this?
Answer:
====================End Question=====================
Question: I can't retrieve my photos from September last year until after samsung bacmed them up to google pho
I went to samsung highpoint for a screen replacement to which they backed my photos up to Google pho…
I went to samsung highpoint for a screen replacement to which they backed my photos up to Google photos I have since picked my phone up and tried to restore it and am missing photos from September last year until now I returned to samsung store high point to which they tried to retrieve them with no luck and have said I need to contact you guys I have then spoke to someone from Google drive who directed me here please help
Answer:
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
No I didn't, they checked goigle photos on my phone assured me that were there and to be fair they all appeared to be, I have since checked Google photos on my laptop and the photos are no longer there
Answer:
My photos where visable on my Samsung in the Google photos app before my phone was wiped, they obviously now aren't there I didn't check on a pc before the phone reset is there anyway to access them?
Answer:
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Help me recover deleted photos in my google account
Dear Sir/Madam Unfortunately someone has accessed my google photos and deleted few photos which is d…
Dear Sir/Madam
Answer:
Hello, M H 5034
Welcome to Google Photos Community Support Forum & thanks for your query.
I understand, when you say "gallery" you are talking about the pictures becoming visible in the "Photos" tab in the Google Photos app.
Then, there is a difference between what appears in the Facebook Gallery & the Photos tab in the app.
Facebook will show all the images available in every unhidden folder on your device which contain pics.
However, the photos tab will show the pictures which are backed up to the cloud only.
And then, the difference would arise if:
- You have not included all folders on your device in the backup and sync option
- You have archived some of the pictures.
Include every folder in the backup option & let the app sync. Then the difference will remain to the extent of archived pics only.
Answer:
====================End Question=====================
Question: so i open my app and i see that EVERYTHING is gone but some how they recovered pictures from two yea
i'm trying to get all my pictures back because everything was deleted but somehow there were picture…
i'm trying to get all my pictures back because everything was deleted but somehow there were pictures from two years ago and i didn't even have google photos save those pictures
Answer:
====================End Question=====================
Question: photos are showing up in google photos but when I try to delete the original it isn't uploaded
did something with iCloud
Hello Olivia,
Welcome to the Google Photos Help Community.
Could you please confirm if the photos are actually backed up to Google Photos by checking on the web version of the Google Photos (photos.google.com)?
Meanwhile, let you know that you will see your files in Google Photos even if it is not backed up to it. It just acts as a gallery app when the backup and sync is "OFF".
Keep me posted.
Best,
Sonya
Answer:
====================End Question=====================
Question: Can I keep Whatsapp pictures on my app without loading to my phone?
Look at setting options and ask questions?
John X 5190
Hello, John X 5190
Welcome to Google Photos Community Support Forum & thanks for your query.
Your query is unclear.
Do you want to view the WhatsApp picture within the app only & not to download anything to your phone? Then that's not possible.
Or, do you want to backup these pictures directly to Google Photos without downloading them to your phone?
Even, for that to happen, you will have to load the pics on your phone first & the Google Photos will sync with that.
Further, later on, if you delete the picture from your phone, again Google Photos will sync & delete that from the cloud too. Then, that would defeat the intention.
However, you can download the pics through the WhatsApp web app on a desktop & then upload them to Google Photos.
That will prevent your phone from getting burdened with these pics.
Answer:
====================End Question=====================
Question: If i delete the photo in my phone then automatically delete the the photo from google photo app
If i delete the photo in my phone then automatically delete the the photo from google photo app
Hello, Aman Hundal 6289
Welcome to Google Photos Community Support Forum & thanks for your query.
Your observation is correct.
That's the intended feature of the "Sync" function.
The Sync operation replicates the action we take from one end to the other end also.
In this way, if we delete something from the phone, that deletes the corresponding one on the cloud backup & vice versa.
The correct approach to remove something from the phone would have been to use the "Free up space" option in Google Photos.
Then the app removes the pics from the phone only leaving the once on the backup cloud intact.
Answer:
Is this a question or a feature request?
If you delete pictures in the Apple Photos app (your Cameraroll), they will be replaced in the Google app by their copies at Google. But they will go in the Recently deleted folder for 30 days also.
But if you delete in the Google app, the local files will get deleted as well as their copies at Google.
Then they will go in the Google trash for 60 days also.
If iCloud is enabled, they also will disappear there.
Answer:
====================End Question=====================
Question: Why won't a shared drive pictures other post show instantly? It's been 6 days from last update
We can't see shared pictures from a eafhs post. I'm main account holder and I haven't had an update …
We can't see shared pictures from a eafhs post. I'm main account holder and I haven't had an update for 6 days. Others post and I see notifications for it but can't open the notification or find it in the shared folder. We will get a mass update weeks later. How do we get these quicker?
Answer:
====================End Question=====================
Question: I have to transfer my pictures to another google account since I graduated, but it will not let me
I am trying to find a way to back up my pictures on to another gmail, but it says that it is not abl…
I am trying to find a way to back up my pictures on to another gmail, but it says that it is not able to back up to the one I have already? I just don't know what to do

Answer:
Hello, Alina Miller
Thanks for your query.
I find you are mixing up two different requirements.
First: backing up the pictures from your current device to the desired account.
Right now the app is showing you an informational message saying the content on the device is being backed up to another account.
To change that, tap on the message.
On the next screen, you will find mention of another account below the box notifying the current backup status.
Tap on that & then that account will become the default one for backup and sync through the current device.
Second: to get the photos from one account through another, you will have to share those through the former.
Then, switch the account, tap the sharing link & download everything through the alternate account.
That will bring your current live backup & old content into the new account.
Answer:
Thanks for posting in Google help forums,
Open Google photos and follow the instructions,
Answer:
====================End Question=====================
Question: How can i recover my photos if i permanently deleted it?
I deleted my photos from google photos bin mistakenly. Now i want those pictures back.
Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Answer:
====================End Question=====================
Question: Google slideshow on Roku quits early
I saved several hundred photos on Google Photos, then accessed GP app from my Roku so that I could r…
I saved several hundred photos on Google Photos, then accessed GP app from my Roku so that I could run a slideshow on my TV. The slideshow always timed out after 12h, then I would restart it. There seems to have been some sort of update, and now it only runs for a couple of hours. How can I change this?
Answer:
====================End Question=====================
Question: I can't retrieve my photos from September last year until after samsung bacmed them up to google pho
I went to samsung highpoint for a screen replacement to which they backed my photos up to Google pho…
I went to samsung highpoint for a screen replacement to which they backed my photos up to Google photos I have since picked my phone up and tried to restore it and am missing photos from September last year until now I returned to samsung store high point to which they tried to retrieve them with no luck and have said I need to contact you guys I have then spoke to someone from Google drive who directed me here please help
Answer:
Hi Adrienne,
I'm sorry for your lost photos.
Before bringing the phone to Samsung did you ever visit the https://photos.google.com website with a computer to check whether all the photos were there?
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
No I didn't, they checked goigle photos on my phone assured me that were there and to be fair they all appeared to be, I have since checked Google photos on my laptop and the photos are no longer there
Answer:
My photos where visable on my Samsung in the Google photos app before my phone was wiped, they obviously now aren't there I didn't check on a pc before the phone reset is there anyway to access them?
Answer:
I'm sorry, checking the Google Photos app on an Android device is not enough to make sure all the photos have been properly uploaded to the https://photos.google.com website and are available online. If you didn't get a chance to check the website, the only copies of some of the photos might have been on the device, which was wiped along with any photos and data it stored.
At this point the only thing to do is to try to see if anything online might be recovered. I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive, not Google Photos.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Help me recover deleted photos in my google account
Dear Sir/Madam Unfortunately someone has accessed my google photos and deleted few photos which is d…
Dear Sir/Madam
Unfortunately someone has accessed my google photos and deleted few photos which is deleted permanently even on the trash folder, please kindly help me recover the photos.
Thanks,
Dilip
Answer:
Answer:
====================End Question=====================
Question: Don't.what lm doing
Tryed to pick pictures out of what l saw an make a book.l pick some out wrote about it and some left…
====================End Question=====================
Question: All photos gone from over the years only have what on device. Nothing in trash. Where are they?
Only photos showing up on my moms google photo is the photos on her phone. Year's of photos are gone…
Only photos showing up on my moms google photo is the photos on her phone. Year's of photos are gone. They were there a couple of days ago now gone. There not archive or in trash all empty.
Answer:
Answer:
Yes we saw them on different devices these pictures are from year's and year of family events and vacation. We have seen them before on the phone and on the computer. We have not delete any lately. We noticed because all the contact photo are gone. The only photos on google hot are the ones current on the device itself. It say it backing up. There in nothing in delete or archive they are just gone.
Answer:
Answer:
====================End Question=====================
Question: All if a sudden all my photos are in black and white.I don't know what I've done?
Find the setting that I accidently must have cum across and changed the color of them
Answer:
====================End Question=====================
Question: Retrive deleted album on Google photo
Hi How to retrive a deleted album on Google photo? I deleted by mistake a shared album and l lost my…
Answer:
Raj, you need to change your password and enable two-factor authentication if you haven't done so.
Also. deleted Photos are stored in Trash for up to 60 days, if Photos are deleted again from trash, that's two times deletion. Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Answer:
====================End Question=====================
Question: Don't.what lm doing
Tryed to pick pictures out of what l saw an make a book.l pick some out wrote about it and some left…
====================End Question=====================
Question: All photos gone from over the years only have what on device. Nothing in trash. Where are they?
Only photos showing up on my moms google photo is the photos on her phone. Year's of photos are gone…
Only photos showing up on my moms google photo is the photos on her phone. Year's of photos are gone. They were there a couple of days ago now gone. There not archive or in trash all empty.
Answer:
Hi Tosha,
I’m sorry to hear that you can’t find your photos. Please bear with me as this is quite a long post since there are a lot of steps to go through to have the best chance of finding your lost photos.
First, please answer these questions:
- Do you recall seeing your photos at photos.google.com?
- Do you recall seeing your photos on a different device?
- Do you recall deleting photos from the Google Photo's app, or your phone's gallery app?
- Did you use the Free Up Space feature to do so?
Unfortunately, if you never saw your photos on the website and/or a different device, there is a chance that the photos were never actually backed up to Google’s servers. I know this is tough to hear, but please try all the steps in this post as they might be hidden away somewhere you didn’t know of.
Please navigate to these places on a computer and see if your photos appear:
- https://photos.google.com
- https://photos.google.com/archive
- https://photos.google.com/trash
- https://photos.google.com/search (search for something obvious - dog, tree, person)
- https://photos.google.com/search/_tra_ (sorts photos by date added)
- https://get.google.com/albumarchive (under Auto Backup > date of lost photo)
- https://drive.google.com (Google Photos tab and/or folder)
- Other photo storage services (iCloud, OneDrive, Dropbox etc.)
- Any external drive you plugged your phone into at any point (USB drive, micro SD card, etc.)
- Apple photos Recently Deleted album
Please also log in to all the links above with all other Google accounts of yours, as you might have accidentally been backing up to a different Google account. Have you found your photos? If so, where were they located?
Let's also make sure the photos are being backed up correctly:
- Open Google Photos
.
- At the top, tap your profile picture/initials > Photos Settings.
- Tap Back up & sync.
- Check your settings:
- Back up & sync: Make sure "Back up & sync" is turned on.
- Backup account: Make sure you back up your photos and videos to the right Google Account.
- Back up device folders: If you want to see photos and videos from other apps or devices in your Google Photos library, make sure you turn on your available device folders.
- When to back up: Make sure you know when Google Photos backs up your photos and videos. You can choose to back up items over mobile data.
- Are your settings correctly set to back up photos?
If you have confirmed that your phone has been backing up your photos in the past (or waiting to be backed up), please follow these steps to double confirm they were backing up to the correct account:
- At the top left, tap Menu
.
- Select Settings > Back up & sync.
- Under "Backup account", look at the email address. Is your phone backing up to the right account?
If so, please take a photo with your phone now and see if it pops up on photos.google.com.
If not, please log into the Google account that’s listed, and see if you find your photos.
If not, please log into the Google account that’s listed, and see if you find your photos.
Lastly, let's use Google Takeout to see if Google has any record of the photos in your account:
- Use Google Takeout to request a copy of Google Photos data
- Once you receive a link to your archive, search within the files you download to see if the photos are there. Have you found any missing photos?
Please get back to me after answering the underlined questions from above.
Best of luck,
Leo
Answer:
Yes we saw them on different devices these pictures are from year's and year of family events and vacation. We have seen them before on the phone and on the computer. We have not delete any lately. We noticed because all the contact photo are gone. The only photos on google hot are the ones current on the device itself. It say it backing up. There in nothing in delete or archive they are just gone.
Answer:
Tosha, are there any other google accounts that you could've been using to back up your photos? Maybe your mom had an old account?
Answer:
====================End Question=====================
Question: All if a sudden all my photos are in black and white.I don't know what I've done?
Find the setting that I accidently must have cum across and changed the color of them
Hi Kristina,
Could you check on a different device to see if the photos are black and white there, too? Also, please visit photos.google.com on a computer to check if they look normal there.
Is it all of your photos, or just within a specific timeframe or date range?
Answer:
====================End Question=====================
Question: Retrive deleted album on Google photo
Hi How to retrive a deleted album on Google photo? I deleted by mistake a shared album and l lost my…
Hello, Fam Ardi
Welcome to Google Photos Community Support Forum & thanks for your query.
When we tap the option, "Delete album\
Answer:
Answer:
Hello, Fam Ardi
Welcome to Google Photos Community Support Forum & thanks for your query.
When we tap the option, "Delete album\
Answer:
====================End Question=====================
Question: I want use the photos personally
Mobile activity
Answer:
====================End Question=====================
Question: I want use the photos personally
Mobile activity
Hello, Gopinathan Kk
Welcome to Google Photos Community Support Forum & thanks for your query.
However, your requirement is not clear.
What exactly do you mean by saying "I want use the photos personally
Answer:
====================End Question=====================
Question: I moved a 25 min video into a safe folder. When I moved it out it's gone. Where is it????
I wasn't making video editing in a video editing app. Well I moved my video from my files into a saf…
I wasn't making video editing in a video editing app. Well I moved my video from my files into a safe folder through my Google files. well when I went back to my video editing it said I couldn't edit it because the files no longer available to be pulled. So I moved it out of that folder and now it's gone.
Answer:
====================End Question=====================
Question: Dear sir my Google photo is deleted by me Steen I need want recover pls
Recover parmanent deleted photos
Hi Himmat,
Answer:
====================End Question=====================
Question: Printing photo
I took a screenshot then downloaded it as a photo. How do I print it?
Answer:
====================End Question=====================
Question: How do i delete an auto created photobook
Have tried to delete these ridiculous auto created photobooks with no success. Any ideas?
====================End Question=====================
Question: Dis-link a folder on desktop with Google Drive
I create a folder on my PC destop, and linked with Google Drive. And the problem is: the folder stor…
Are you sharing the device with someone? Or have you received some pictures through sharing & want to use those through your profile?
A detailed explanation will help in supporting you.
Answer:
====================End Question=====================
Question: I moved a 25 min video into a safe folder. When I moved it out it's gone. Where is it????
I wasn't making video editing in a video editing app. Well I moved my video from my files into a saf…
I wasn't making video editing in a video editing app. Well I moved my video from my files into a safe folder through my Google files. well when I went back to my video editing it said I couldn't edit it because the files no longer available to be pulled. So I moved it out of that folder and now it's gone.
Answer:
====================End Question=====================
Question: Dear sir my Google photo is deleted by me Steen I need want recover pls
Recover parmanent deleted photos
Hi Himmat,
Welcome to the Google Photos Help Forum.
Could you please confirm if you're trying to restore some photos? If yes, please check if the photos are present in the Trash of Google Photos? If yes, please restore them through the below steps:
- On your Android phone or tablet, open the Google Photos app
.
- At the top left, tap Menu.
- Click on Trash.
- Touch and hold the photo or video you want to recover.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone.
- Into the "Photos" section of the app.
- Into any albums it was in.
But if you've already deleted the photos from the Trash from your Google Photos, there is no other way to restorethem.
That being said, if you would like to see this feature implemented in the future, I recommend leaving feedback about it through the following steps:
- Open Google Photos.
- Click on Menu.
- Select Send feedback.
- Click on Send.
The product team reviews the feedback regularly and uses it to better improve the product overtime.
Let me know if you have any other questions.
Best,
Emma
Answer:
====================End Question=====================
Question: Printing photo
I took a screenshot then downloaded it as a photo. How do I print it?
Hi Deb,
If you are on Android, I believe you can print at home by opening the photo in the app, selecting more (three dots, top right), then scrolling right along the icons that show up (Add to album, Move to archive, etc.) until you see Print. My print icon is the last icon when I scroll sideways.
If you want to order a photo print from Google (I don't personally recommend this with a screenshot -- it will be low quality), you can select the photo by tapping and holding the photo in the app and tapping the shopping cart in the top right. You can then choose to order "Photo prints" and other items.
Let me know if this helps,
Leo
Answer:
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Question: How do i delete an auto created photobook
Have tried to delete these ridiculous auto created photobooks with no success. Any ideas?
====================End Question=====================
Question: Dis-link a folder on desktop with Google Drive
I create a folder on my PC destop, and linked with Google Drive. And the problem is: the folder stor…
I create a folder on my PC destop, and linked with Google Drive.
And the problem is: the folder store the photo in Google Drive, and use up a lot of space on my computer.
Can I:
1) dis-link the folder with goold drive? (I will upload file manually in future)
2) I want to delete those photo (in google drive) on my PC. Will it affect the file in Google Drive / Google Photo? (I use Google Photo to store my photo)
Thanks a lot for all reply
Answer:
Or, If I don't dis-link the folder, but delete the photo on my PC (folder: Google 雲端硬碟\\Google 相簿\\(year) ), will it affect the photo store in my Google Photo?
Answer:
Hello Joseph,
Answer:
====================End Question=====================
Question: What is the maximum MB for an individual photo I can upload
Trying to upload a 49MB photo to my Google photos
Answer:
====================End Question=====================
Question: Google photos cannot upload photos unless adding to albums
Since last update, my Google photos cannot upload photos. This includes the automatic background or …
Since last update, my Google photos cannot upload photos. This includes the automatic background or clicking on the cloud.
Answer:
Or, If I don't dis-link the folder, but delete the photo on my PC (folder: Google 雲端硬碟\\Google 相簿\\(year) ), will it affect the photo store in my Google Photo?
Answer:
Hello Joseph,
Welcome to the Google Photos Help Community.
If you delete from the Google Photos folder in My Drive:
- If you delete individual photos or videos, they will be removed from Google Photos.
- If you delete folders (including the Google Photos folder), photos and videos won't be deleted in Google Photos. This is to avoid deleting all your photos and videos by accident.
- If you move photos from the Google Photos folder to a different folder and delete them from there, they'll also be deleted in Google Photos.
Here's the useful help center article for more information on "How Google Photos works with Google Drive".
Let me know if this helps.
Best,
Sonya
Answer:
====================End Question=====================
Question: What is the maximum MB for an individual photo I can upload
Trying to upload a 49MB photo to my Google photos
Hello Clifford,
File sizes that can be backed up: Your files won’t be backed up if they are:
- Photos larger than 75 MB or 100MP
Regards,
Peter
Answer:
====================End Question=====================
Question: Google photos cannot upload photos unless adding to albums
Since last update, my Google photos cannot upload photos. This includes the automatic background or …
Since last update, my Google photos cannot upload photos. This includes the automatic background or clicking on the cloud.
The only way to upload is to add photo to an album.
This is irrelevant to size and number of photos. Even one single photo has difficulty uploading.
I use a pixel.
I have tried cache clearing on Google photos and Google services app. Also uninstall/reinstall latest updates.
Attachments below show I click on cloud, other screen shot shows the state of being stuck.


Answer:
Hi Morv,
Answer:
====================End Question=====================
Question: A single shared photo is recieved multiple times instead of the intended once.
When i share a single photo using message + recipients recieve the photo multiple timés.
====================End Question=====================
Question:
====================End Question=====================
Question: My photos are gray
Pictures arecgray
====================End Question=====================
Question: Hi,
Answer:
I tried that, but it duesn't worked.
Answer:
====================End Question=====================
Question: Can all of my apps be restored to this phone too??
Answer:
====================End Question=====================
Question: I'm not getting sound on any of my downloads
No sound
====================End Question=====================
Question: I retake my photos.
I retake my photos.
Answer:
====================End Question=====================
Question: Return photo prints that I did not order
I was charged for subscription of Google prints and I did not even order the ones that I was charged…
====================End Question=====================
Question: Google photos creating albums that I didn't ask for. Please help
I want to create my own photo albums. Google is creating new ones that I didn't ask for.
You always can create your own albums - simply do neglect what Google creates and that are no albums which can be shared, but search examples and does not take storage space.
Answer:
You always can create your own albums - simply do neglect what Google creates and that are no albums which can be shared, but search examples and does not take storage space.
Answer:
====================End Question=====================
Question: rizwantanoli555@gmail.com
Camera vedio google account Show
====================End Question=====================
Question: Imissmysonripsweetrlg#58
I usually find music but it's like 5 theme songs and alot of times it's not wat I'm wanting my son p…
I usually find music but it's like 5 theme songs and alot of times it's not wat I'm wanting my son passed Jan 2019 so I always love to make special videos he was my son then my best friend he was 38 and he died a quarter mile from my apt coming to do my laundry he was walking and died setting up against a tree he was ready to meet jesus and rest but we were friends and there is a CPL songs that remind me of the words he had said to me so many times just wondering if there were other music 🎵🎶
Answer:
====================End Question=====================


Answer:
Hi Morv,
Thanks for posting in the Google Photos Help Forum.
Best,
Emma
I do understand the inconvenience as you're unable to upload photos to your Google Photos. Therefore, I recommend trying the steps below in sequence, this may help in fixing the issue:
- Make sure your device is up-to-date.
- Make sure the App is up-to-date.
- Try restarting the App through the following steps:
- Go to your App Settings.
- Click stop on the afflicted App with the Force Stop button.
- Wait a few seconds to make sure the App has stopped processing, and then attempt to re-start it.
- Close the background running apps through the following steps:
- Go to your App Settings.
- Display the Active Apps on your device.
- Select the App you wish to close and Force Stop it.
- Repeat this step with all active Apps.
- Try clearing your App cache through the following steps:
- Tap the system Settings tab on the main screen of your device.
- Tap the General section of settings that is on the far right.
- Tap Storage in the General tab.
- Clear the cache data once storage calculates the data.
- Back out of the storage section.
- Tap Applications and find the application in question.
- Tap the application and clear the cache (if available).
- Clear the data for the application if there is no cache to clear.
- Exit the settings screen and restart the device.
Let me know if this helps.
Emma
Answer:
====================End Question=====================
Question: A single shared photo is recieved multiple times instead of the intended once.
When i share a single photo using message + recipients recieve the photo multiple timés.
====================End Question=====================
Question:
====================End Question=====================
Question: My photos are gray
Pictures arecgray
====================End Question=====================
Question: Hi,
Hi,
Look in your Google Drive Trash (https://drive.google.com/drive/trash).
- If you already have cleared the Drive Trash, contact the Drive team (https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1).
- In the pop-out menu (“The best way to get support”) click “Missing or deleted files” then select either “Request chat” or “Email support.”
- Tell the Drive team that you permanently deleted files in Google Drive.
Answer:
I tried that, but it duesn't worked.
Thank you for help.
Infact, I had problems with the Timezone, edited it and got two pictures.
Than I deleted one and checed, if the other one is still there, it was.
Then, as soon as I deleted my trash, the other one disapeard allso.
I realy would like to get helped.
Chears Lukas
Answer:
====================End Question=====================
Question: Can all of my apps be restored to this phone too??
Hello, Brenda Allen
Thanks for your query.
Although your query is unrelated to the forum, I am trying to help.
However, that's possible only if you were using an android phone earlier also.
Then, visit the play store, tap the hamburger menu (three horizontal bars at the top left corner). Tap My apps & games. Tap Library. There, you will find all the apps you have used on your earlier phone to date. Tap install for all the desired ones & then you will get back all the apps to your new phone.
Answer:
====================End Question=====================
Question: I'm not getting sound on any of my downloads
No sound
====================End Question=====================
Question: I retake my photos.
I retake my photos.
If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.
Now- with that out of the way let's deal with Nan Shwe Zin Chue's post in Google Photos.
Please note that, due to a variety of reasons, not all files can be recovered - but you can try!
1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.
2. Items deleted manually from photos.google.com/trash can not be recovered.
3. Items deleted from your YouTube Channel can not be recovered.
4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.
5. Items manually deleted from Gmail trash can not be recovered.
6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.
1).If you are using a regular personal account
You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
If the answer is helpful, please click "Recommend" to help other users of the community.
Answer:
====================End Question=====================
Question: Return photo prints that I did not order
I was charged for subscription of Google prints and I did not even order the ones that I was charged…
====================End Question=====================
Question: Google photos creating albums that I didn't ask for. Please help
I want to create my own photo albums. Google is creating new ones that I didn't ask for.
You always can create your own albums - simply do neglect what Google creates and that are no albums which can be shared, but search examples and does not take storage space.
Your own albums don't take space either, because the pictures stay in the mainstream and your album contains links to the mainstream only.
Good luck
Answer:
You always can create your own albums - simply do neglect what Google creates and that are no albums which can be shared, but search examples and does not take storage space.
Your own albums don't take space either, because the pictures stay in the mainstream and your album contains links to the mainstream only.
Good luck
Answer:
====================End Question=====================
Question: rizwantanoli555@gmail.com
Camera vedio google account Show
====================End Question=====================
Question: Imissmysonripsweetrlg#58
I usually find music but it's like 5 theme songs and alot of times it's not wat I'm wanting my son p…
I usually find music but it's like 5 theme songs and alot of times it's not wat I'm wanting my son passed Jan 2019 so I always love to make special videos he was my son then my best friend he was 38 and he died a quarter mile from my apt coming to do my laundry he was walking and died setting up against a tree he was ready to meet jesus and rest but we were friends and there is a CPL songs that remind me of the words he had said to me so many times just wondering if there were other music 🎵🎶
Answer:
====================End Question=====================
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