Google photo QA: Permanently delete bin photos back

Question: Permanently delete bin photos back

Help for back my permanently deleted photos from trash

Hi Sumit,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Previously synced photos and videos are not showing in google photos android app

My previously synced photos and videos are no longer visible in the photos app. Before new police ca…

My previously synced photos and videos are no longer visible in the photos app.

Before new police came into effect, all the photos started syncing automatically to google photos and later I found that there are thousands of photos and hundreds of videos are no longer visible in the photos app?

Where can I find previously synced photos and videos? I can't see photos of May 2020 and before. They were already synced in the app and later I deleted them from my phone thinking they were already backed up.

Now, whenever the app is doing auto backup, only those which are in the phone are getting synced and not the old ones which were already synced.

Answer:

Hi, Sanket Khobragade

Welcome to Google Photos Community Support Forum & thanks for your query.

You have correctly analysed the root cause of your problem.

You have confirmed that the photos were "Syncing"

Sync means that your photo library stays consistent across all devices that are signed in to your account with Google Photos.
For example, deleting a photo from one device will delete it from everywhere, and editing a photo on the web will edit the photo on the original device.

Now since you deleted the pics on your device the app synchronised the changes on the cloud also removing corresponding backed up images.

However, if your delete action is not older that 60 days & you have not emptied the bin, you may find the deleted pictures there.

If so, select all & restore those quickly.

Answer:

Hi,

This doesn't answer or solve the problem I'm facing.

I can see the pictures on Google photos desktop version but not in phone? Why?

You ask us to sync the photos and then also ask us to free up space from device. When we do, you simply remove those photos from app also?

What's the point of backing up the photos then?

Answer:

Hi, Sanket Khobragade

Thanks for the clarification.

Then I find you have not deleted the pics but used the "Free up space" option.

Free up space always removes the originals through the source device once everything is backed up to the cloud, That's the design intent of the free up space function.

Since, you can see the pics through the weblink, that means your photos are intact on the cloud,

If you are not able to see those through the phone app, please clear the stored data. If that doesn't work, please uninstall & reinstall the app.

Answer:

Hi,

Thank you getting back to me. I tried clearing the app data, reinstalling it multiple times but those old photos and videos are still not visible in the application?

Answer:

Hi, Sanket Khobragade

Thanks for your reply

Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the photos become visible there?

Answer:

Hi, Sanket Khobragade

Thanks for your reply

Glad to know you can see the pics through the web link.

Now, can you please inform how much is the free space on your phone?

Also what is the upload & download speed of your internet connection?

Answer:

Hi,

There's 24 GB free space available on my phone.

Upload speed is 24-25 MBPS and download speed is 15-16 MBPS .

Answer:

Hi, Sanket Khobragade

Thanks for your reply

I suggest, you reinstall the app through the following steps.

On your Android phone, open the Settings.
Tap Apps and notifications.
Tap Show all apps.
Tap Google Photos.
Tap Storage and cache.
Tap Clear storage.
Next, uninstall the Google Photos app. If your phone doesn't allow to do so, rollback all the updates.
Power off the phone & then restart.
Install the latest version of the Google Photos app through the Play Store.

Log into your profile & see whether that helps to overcome the current

Also, If you are using a WIFI network, please try disconnecting all other devices & connect your phone only.

Disable any data saver mode and also battery saver mode.

Shut down all the background apps & keep only Google Photos open.

Answer:

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Question: My google photos haven't backed up since February and im not sure why. Ive cleared cache.

Ive cleared cache in apps storage as i saw that might work online. I've updated google photos. I nee…

Ive cleared cache in apps storage as i saw that might work online. I've updated google photos. I need a new as mine has cracked screen phone so want to get this sorted.

Thank you

Answer:

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Question: Photo recovery

Recovery

Hi Akash,

If the deleted photos are still in the Google Photos Trash you might be able to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1

Otherwise it’s not possible to recover photos permanently deleted from the Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Hi, Kiran Urkude

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.

Although the app can handle movies like feature films, it's not intended to be used for copyrighted material.

Answer:

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Question: I want deleted photes backup

I want photes backup now

Hi, sidhu sarb

Welcome to Google Photos Community Support Forum & thanks for your query.

Had you backed up the pics to Google Photos?
Are you not finding the deleted pictures there?

If so, did you delete the pics through Google Photos? or using some Gallery app on your phone?
If you have deleted through Google Photos, then you may still find those in the bin.
The Bin icon becomes visible through the library view.

Answer:

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Question: How to silence sound on video

Delete sound on video

Hi, darrin trent

Welcome to Google Photos Community Support Forum & thanks for your query.

It's easy to silence a video.

Tap to open the video & tap once again to reveal the controls.

Near the bottom slider you will find a speaker icon. Tap on that to silence the video.

Answer:

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Question: Hi i need to revert this photo from the editing pls what can i do?

I need to revert the photo to thw original one without editing pls..what can i do?

I need to revert the photo to thw original one without editing pls..what can i do?

Answer:

Hi, Kim Elkien

Welcome to Google Photos Community Support Forum & thanks for your query.

Did you edit the pic through Google Photos?

If yes, then the editor does two types of edits.

Reversible. In these case, you can go back to the original one by tapping the edit symbol. In the edit menu, you will find an option to revert to the original pic
Irreversible. However, Google Photos doesn't overwrite the original & saves a copy. If you do not find the revert command in edit menu, then search for the original which will be there in your collection in the same chronological order.

However, if you have deleted the original after creating an edited version, then nothing can be done to get that back, except for searching in the bin if the action was not older than sixty days.

Answer:

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Question: I do free up space in my Google photos and now some photos are missing in my phone so what can I do

I do free up space in my Google photos and now some photos are missing in my phone so what can I do …

I do free up space in my Google photos and now some photos are missing in my phone so what can I do to find them and how can I recover them back in my phone

Answer:

Hi, Mehak Dhalla

Welcome to Google Photos Community Support Forum & thanks for your query.

The free up space never deletes any copy backed on the cloud.

Are you not finding the missing pic in Google Photos?

Answer:

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Question: New missing pic

New Missing picture may 2021

Hi There,

Are you facing an issue while using Google photos?

If so, let us know in detail.

Keen to help,

Regards,

Shyamsalma

Answer:

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Question: Photo aren't being backed up, or just a few photos are when I go to the backup menu manually

Backup used to work fine, but for the past few months it doesn't work properly, or at all. Just when…

Backup used to work fine, but for the past few months it doesn't work properly, or at all.

Just when I enter the backup menu, the backup seems to start uploading, but only a few photos and somehow stops when I exit the app.

All permissions are allowed in my device

Answer:

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Question: I'm a 80 year old novice..photos of me and my Great Granddaughter were not on my new S/Ph. Where ??

Trying to locate my pics on new phone, as they were not on my new phone after I Left T Mobile and Im…

Trying to locate my pics on new phone, as they were not on my new phone after I Left T Mobile and Im lost trying to find these pics I took of my.Great Granddaughter please, where can I locate these pics on my new android.? Respectfully Yours. Allan Ritch Sr. Note: I'm a 80 year old novice with this tech.

Answer:

Did you just replace your old phone with a new one?

If so, I'm worried that your pictures were ONLY on your old phone and were not copied over to your new phone?

Do you still have your old phone? Did the person at the store that helped you with your new phone say they were copying over your pictures?

It is possible to set your phone to make copies of your pictures and store them on-line where they are safer. But, you would have had to turn that on.

I am going to move your question to the Google Photos Forum. The experts there can tell you how to check your phone and can help you setup the backup option so this never happens to you again.

Answer:

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Question: Perse nuk me shkarkohen te gjitha fotot

Hi, miranda dragjoshi

Welcome to Google Photos Community Support Forum & thanks for your query.

You can arrange for a bulk download by visiting the link https://takeout.google.com/;

Select the Google Photos app for data download.

Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery.

Answer:

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Question: Photos Glitch/Problem Android

When I scroll on the Photos Android application for a particular time frame, in my case 29th Dec 201…

When I scroll on the Photos Android application for a particular time frame, in my case 29th Dec 2015, it shows images of my photos from other incorrect dates in the place of the correct photos.

On PC the photos are correct.

If I search with keyword 'December 15' on Android they are correct. If I search by Scotland on Android (where I went on the days in question) they are correct. But when I scroll using the tab on the right to those dates it shows me incorrect images. This is not right.

Just checked & the correct number of images are showing by date just the wrong ones.

This seems to be a glitch & I'm not sure how widespread without comparing PC to android.

Answer:

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Question: Hello madam

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get professional help, but sorry to say Google cannot do anything about it.

Regards,

Shyamsalma

Answer:

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Question: Blocked user's and user's that's been unblocked

Blocked users as of may10

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Question: Good day, when trying to Crop photos or screenshots the photo itself is Not visible.

Good day, when I go to Crop the photo/ screenshot it is not visible at all.

I have synced/ backed up. Signed into Google account. There is no Uninstall/ re-install option, only Disable or Force stop.

There is also no options I see on photo settings or app settings to 'clear data/cache.

I'm on Mobicell tablet.

Thank you

Candace

Answer:

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Question: I have another Gmail account stuck in another phone with alot other photos . How can I recover them?

Transfer my Google photos

Hi, John Chamberlin

Welcome to Google Photos Community Support Forum & thanks for your query.

Have you backed up all the photos through that account to Google Photos?

If yes, then I suggest going through the following article to know about the different methods one can use to transfer pics from one account to other.

How to transfer photos from one Google account to another.

The article offers several tips on how to do so
However, method C would serve the right purpose.

Answer:

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Question: How to save a photo to a file

Save a photo as a file

Hi, Peter Hanna

Welcome to Google Photos Community Support Forum & thanks for your query.

The photo is a file in itself.'

Tap to open the photo & slide up. There, you will find the file name along with other properties.

Answer:

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Question: Bekap photo phele ka mera please

Phele pic mera please

Hi, Google user

Welcome to Google Photos Community Support Forum & thanks for your query.

Had you backed up the pics to Google Photos?
Are you not finding the deleted pictures there?

Answer:

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Question: How do I stop videos from automatically running?

I want videos in my gallery to stop playing automatically

Hi Pam,

it's unfortunately not possible to stop videos from automatically running in your photo library. This is a new feature Google added recently.

I recommend that you send your feedback to the Google Photos team as explained in these instructions https://support.google.com/photos/answer/6156065

Hi Pam,

it's unfortunately not possible to stop videos from automatically running in your photo library. This is a new feature Google added recently.

I recommend that you send your feedback to the Google Photos team as explained in these instructions https://support.google.com/photos/answer/6156065

Hi, Priyanka Choudhary 7797

Welcome to Google Photos Community Support Forum & thanks for your query.

If you want to print a picture through some physical printer, then either you need to connect the phone to the printer through WIFI/cable & must have corresponding printing app on your phone.

Once done, then tap to open the picture in Google photos & slide up.

Below the pic, you will find an option to print at the extreme right.

Tap on that & the menu will show all the available printers.

Tap the right one & that should initiate printing.

Answer:

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Question: Can get my folder with pictures and videos marked "Sent"

Recover photos on folder marked "sent"

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Question: I want to recover my permanently deleted photos from Google photos

Two days before I accidentally deleted photos from Google photos.Now I want to recover that photos.A…

Two days before I accidentally deleted photos from Google photos.Now I want to recover that photos.Already checked in trash folder, but trash folder is empty.

Answer:

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get professional help, but sorry to say Google cannot do anything about it.

Regards,

Shyamsalma

Answer:

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Question: How to rotate photo

How to rotate photo

Hi, Karen Briody

Welcome to Google Photos Community Support Forum & thanks for your query.

The editor in the Google Photos app allows corrections in the orientation of pictures.

To do so, please follow these steps through the phone app.

Tap to open the picture
Tap on the edit icon below the picture
Tap on menu option Crop. See the screenshot at the bottom.
Tap on the rotation symbol for achieving a turn through ninety degrees. Each successive tap will add ninety degrees going through 90 -> 180 -> 270 -> and again back to 360 degrees.
That will help you correcting sideways or upside-down orientations.
If you wish to fine-tune then move the slider above the rotation symbol. That helps in correcting slight misorientations at an increment of one degree.

Answer:

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Question: Umm... I kinda have a problem with editing cause the picture disappears. I need help please.

I'm trying to edit but the picture won't appear

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Question: My photo albums aren't opening. I click on a particular face still nothing is operating. Please help

I've exit the app and tried again. But still it doesn't work. I can't open my find photo album of an…

I've exit the app and tried again. But still it doesn't work. I can't open my find photo album of any person. Even my wifi is on evry thing on point. Please help

Answer:

Hi, Pragya Tanwar

Welcome to Google Photos Community Support Forum & thanks for your query.

Answer:

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Question: Photos are 0 kb, blacked out, can't view or download

I recently had to format my phone, and I found out all my whatsapp photos were gone, although I made…

I recently had to format my phone, and I found out all my whatsapp photos were gone, although I made sure to have them backed up. In Google Photos app, the thumbnails of photos are there, but they are blacked out, 0 kb, can't view or download, just the hint that they were here.. how can I restore them?

Answer:

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Question: Empying bin is not possible with me

I'm emptying my bin but it is not deleting

iHI There,

Can you visit https://photos.google.com and try emptying your trash,

And after emptying can you check if it's gone from the trash of the android app as well.

Let me know,

Regards,

Shyamsalma

Answer:

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Question: Instead of monthly subscription plan,can u offer us 50 gb price?,100 gb price? lifetime.

For 50gb, 100 gb, etc if u fix the cost lietime ,based on gb. it will be effective.so once it's full…

For 50gb, 100 gb, etc if u fix the cost lietime ,based on gb. it will be effective.so once it's full can buy for extra gb instead of monthly subscription plan.monthly 100 gb won't b useful for many..so once the alloted gb over can buy extra gb again .until then no payment.it wil b useful for many

Answer:

Hi, Saritha V

Welcome to Google Photos Community Support Forum & thanks for your query.

Also, your suggestion is welcome.

However, this is a peer support forum where the queries are answered by volunteers who are users like you.
There aren't any Google employees or representatives reading the posts.

Then, the right way to communicate the feature requests becomes through the help & feedback route.
Once a sufficient number of users request the same feature, that may become available later on.

Answer:

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Question: How to enhance the photo

Edit downloaded photo

Hi, Nagaraj Sangameshwar

Welcome to Google Photos Community Support Forum & thanks for your query.

Nevertheless, I suggest you go through the following help desk article to know all the nuances of editing through Google Photos.

Edit your photos (Link embedded).

Answer:

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Question: Why is my storage still almost full

I changed the backup to high quality before June 1st so why is it still being counted towards my 15g…

I changed the backup to high quality before June 1st so why is it still being counted towards my 15g of storage? I also went through and deleted hundreds of pictures and videos which didn't make much of a difference at all.

Answer:

Hello Erin Arruda,

You may have uploaded Original size photos which do count.

Head over to https://photos.google.com/quotamanagement This should give a clue on where the storage is being used. Large photos and videos >5MB are listed and can be reviewed.

Storage may be reduced by going to https://photos.google.com/settings and using the Recover storage option.

If you need to subscribe to Google One you can Create a family group then share the storage between members and it can be used in addition to their own 15GB

Review backup settings on Mobile

Open Google Photos .
At the top right, tap your account profile photo or initial Photos settings .
Tap Back up & sync.
Check your settings:
- Back up & sync: Make sure "Back up & sync" is turned on.

Review your upload size to the web

On your computer, open photos.google.com/settings.
Select High quality or Original quality for future uploads.

Review backup settings for the Backup and Sync computer app

On your computer, download and install Backup and Sync.
Sign in to the Google Account that you use for Google Photos.
Select to back up only photos or videos, or all files.
Select any folders you want to back up.
Under “Photo & video upload size,” select your upload size

Regards,

Peter

Answer:

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Question: Photos missing

Some of my photos are missing. I noticed this last year but ignored it thinking that I might deleted…

Some of my photos are missing. I noticed this last year but ignored it thinking that I might deleted those photos. But few days back, I noticed some of my photos are gone. I never back-up those device folders. I clearly remember I never deleted those. Those went just missing.

Answer:

Hi, Chinmoyee Borpatra Gohain

Welcome to Google Photos Community Support Forum & thanks for your query.

Had you backed up the pics to Google Photos?
Are you not finding the deleted pictures there?

Answer:

Yes. I got a new phone and I was trying to set

My old phone back to factory reset. It wouldn't do it due to low power. So I t

Died to remove

Some picture manually. When I returned to my

New phone pictures were

E gone

Answer:

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Question: I want my account to be accessed only from one device,can you help me with it? I can log in frm more

I want my google photos to be accessed only from one device and if I do not log out in one device, t…

I want my google photos to be accessed only from one device and if I do not log out in one device, the second log in would be restricted.. Please help me!!

Answer:

Hi, Lal Chhanchhuahi

Welcome to Google Photos Community Support Forum & thanks for your query.

To access Google Photos, one needs to log into the corresponding Google account providing the credentials.

You can't make logging into another device mutually exclusive.

However, you can go for a physical security key for two-factor authentication.
Then, unless, that key is plugged into the USB, you will not be able to log into your account.

Even when a need comes to do so, you can log off through the second device immediately & remove the security key.

The link below explains how to obtain the physical security key.
https://support.google.com/accounts/answer/6103523?co=GENIE.Platform%3DiOS&hl=en&oco=0

Answer:

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Question: How to print a picture?

Edit and print a picture

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Question: Photos on Android gallery not in date taken order

I had to transfer all my photos from my Windows PC over to my android phone (DCIM) folder. However t…

I had to transfer all my photos from my Windows PC over to my android phone (DCIM) folder. However these photos are not appearing in the "date taken" order, but rather when they were transferred (ie today).

The photos on my PC all have the 'correct' (ie date taken) info on them but it seems to be an EXIF issue where the phone is either not recognising/reading the date stamps on these photos correctly, and is just making the transfer date the 'date taken'.

I'm frustrated because it should be a relatively simple thing to sort out (on Windows I can just add a 'sort by' date column and voila) yet gallery has just lumped them all together without any way of sorting them.

Please help!

Answer:

Hi,

The issue with copying photos to the DCIM folder is that Android doesn't have the processing power to analyse the dates so it places them in temporary position based on the dates readily available at in the file metadata.

The photos can be re-synced by signing out and signing in again on the Android app.

tap the 3 bar menu at the top left of the photos page
tap your email address and select Remove active account
login again making sure you are using the same email you are using online
wait until getting photos finishes, could take a while, please wait until it completes
check to see if the photos are displayed on the correct date

or clearing the Data

Go to Settings> Applications> Photos> Storage> Clear Data
Photos on the device will not be deleted by clearing the data
return to Photos and wait until 'getting photos' finishes
this forces the app to reload all the photo placeholders and it should then present them in the same order you see online.

or If there are only one or two images involved you can do a null date change online

With the device open in Photos, go online using a browser
Select the online copy of the photos, either singly or in batch
Choose the 3 dot menu option Edit date & time:> Shift dates & times:> Preview:> Save (or just save if a single photo)
Depending on the make of phone when hitting Save resets the device copies to the correct date & time
If it doesn't happen automatically, close the re-open Photos again

This is an ongoing issue, to raise priority please submit feedback via the Android app

While looking at the Android screen with sample photos visible

tap the 3 bar menu:> feedback:> select include screenshot and logs

write the following:

==============================================

ASYNCHRONOUS PHOTOS between web and android app

optionally include any description you think is relevant

==============================================

The above will let the Engineers know the number of people being affected by this to help raise the priority and tie in with the escalation title.

Regards,

Peter

Answer:

If you are transferring to a Mac, there is a great little Mac helper App called Raw Right Away that will fix the problem. You can reset the file creation and modification dates to the embedded EXIF timestamp with the Mac app "Raw Right Away." Select the files in Finder and go to Services -> Apply Camera Timestamp.

Answer:

Mr Peter i already clear the photos in the storage ..theres one more thing i try to change my profile pic in my facebook but still the photos are not inorder. The old ones, latest photos are mixing. But wheb i try tp open my gallery in my phone the pics are in order... I hope u can help

Answer:

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Question: Two days before I accidentally deleted photos from Google photos.Now I want to recover that photos.

Two days before I accidentally deleted photos from Google photos.Now I want to recover that photos.A…

Two days before I accidentally deleted photos from Google photos.Now I want to recover that photos.Already checked in trash folder, but trash folder is empty.

Answer:

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get professional help, but sorry to say Google cannot do anything about it.

Regards,

Shyamsalma

Answer:

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Question: (google photos) 404. That's an error. The requested URL was not found on this server.

When I try to switch accounts from my main, to my alt to view my other photos, the words "404. That'…

When I try to switch accounts from my main, to my alt to view my other photos, the words "404. That's an error. The requested URL was not found on this server. That's all we know." popped up. Can someone help me?

Answer:

This is usually because you are using a URL which has details specific to the first account so fails with 404.

You might have to sign out of Google photos then sign in with the alt account for it to work successfully.

Answer:

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Question: My gallery consist of 8,000+ photos and videos altogether.

We can't know that - you may have a lot of files in Gallery which are not compatible with Google Photos - Apple is good in producing non- standard files. Or downloaded small icons from social media.

You can check on photos.google.com in Safari when you log-in with your Gmail-account if you are missing typical files.

Answer:

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Question: I have a Samsung J5 with a missing on/off switch.

I have a Samsung J5 with a missing on/off button.....

Taking screenshots with the power button and the centre control button. Can I take screenshots another way?

Answer:

Hi, Celwyn Rudner

Welcome to Google Photos Community Support Forum & thanks for your query.

There are several apps in the play store that allow taking a screenshot through alternative routes.

I suggest you search the store using the link https://play.google.com/store/search?q=screenshot%20app%20for%20android&c=apps&hl=en_IN&gl=US

compare the reviews & select the right one,

Answer:

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Google photo QA

Friday, March 25, 2022

Permanently delete bin photos back

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