my all photo and vidio show nhi ho rahe
====================End Question=====================
Question: Where did this video come from?
Where did this video come from?
====================End Question=====================
Question: Hi i have subscribed the monthly plan but yhis was stopped in between dont know how ?
My subscription is stop dont know how , also i am not able to connect my new card to make the paymen…
My subscription is stop dont know how , also i am not able to connect my new card to make the payment as it is not saying incorrect card but all are correct.
Can anyone help as i dont want to loose my data or emails coming in.
Answer:
Answer:
Hi,
Answer:
Sorry, there is nothing we can do about payment problems.
![]()
Answer:
Screenshot online - https://support.google.com/photos/thread/101758173?hl=en&msgid=103050849
Answer:
====================End Question=====================
Question: Pixelated pictures when casting to Chromecast from Huawei P20 Pro
I get pixelated pictures when casting from my Huawei P20 Pro. This was never an issue a few updates …
I get pixelated pictures when casting from my Huawei P20 Pro. This was never an issue a few updates back. I've tried to reset my chromecast units and google photos app without it solving the issue. Casting from a Samsung S7 and a Huawei M3 Lite works fine. Also, the screencast from the phone is also garbled. This is pretty frustrating since it worked fine before. I've read on XDA forums that a lot of other Huawei users has the same problem. Youtube, Netflix and such are fine.
Huawei P20 Pro - 9.0.0.163
Answer:
Good that this nasty issue is solved, but chromecasting from Google Photos still works with screen-mirroring and not with streaming like Youtube. So the quality always is dependant on the screenresolution of your device, but if equivalent to HD-TV it should be good enough.
Answer:
I have recently noticed this casting images from a P20 Pro.
The symptoms are:
Answer:
====================End Question=====================
Question: Photo Folder
I am unable to view pictures sent to me via WhatsApp on my Photos App. For the life of me I have bee…
I am unable to view pictures sent to me via WhatsApp on my Photos App. For the life of me I have been trying to search for a cause or solution but nothing seems to be coming up and believe it, I've done so much already.
Answer:
Answer:
====================End Question=====================
Question: is their a way to share an album but not give the right to delete photos
i share an album but do not wish ppl to delete .... view, download only Love your software
If you have invited shared users to add their own pictures, they only can delete their own pictures.
Answer:
If you have invited shared users to add their own pictures, they only can delete their own pictures.
Answer:
====================End Question=====================
Question: I don't see what i want to know
I don't want to share photos
====================End Question=====================
Question: Objednala som si fotoknihu, nebola zatiaľ doručená, napísali že 10.2. bola odoslaná, kde je teraz?
Hladám kde je fotokniha, ktorú si odoslali 10..2
====================End Question=====================
Question: I want back up photos chats vedio calling logs
I want back photos chats sms vedio calling name numbers
====================End Question=====================
Question: Find pics that got deleted with my Facebook page
My old pictures
====================End Question=====================
Question: Account access
Need reset password on my old email account which my ex has changed and I want access to my shared p…
Answer:
There must be something you can do, the number linked to the account is not mine and never has been, its sharing my photos of my mum and Christmas just gone, who has lung cancer and will probably be our last together, I had the account for years and want to know who is using it, but more importantly want my photos back, plus various personal info and contacts! Please help out I can answer any details because its genuinely my account, even my new account is registered at the same address?
Answer:
Answer:
Answer:
====================End Question=====================
Question: When ever i m looking for old photos dey never load .. unable to sseee dem
Tired of loading photos dey never open .. only shows loading
====================End Question=====================
Question: I cannot recover photos..qhich i accidentally deleted..please help me..dec2016 to 2017 photos
I have accidentally deleted some photos... I want to recover them.. Please help.. From dec2016 to 20…
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: I want my photo and videos
I want my photo and videos
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Can i check that my account is synchronised with any other account?
I have been noticing pictures of people i don't know and videos which i have have never downloaded o…
I have been noticing pictures of people i don't know and videos which i have have never downloaded or wathed in my drive. And also get updated every week or so, please if my account is sharing or synchronising data with other account please stop it, i am getting afraid about my privacy.
Answer:
====================End Question=====================
Question: There is no subtitles please provide subtitles
I want subtitles
====================End Question=====================
Question: Can we have video playback while selecting photos and videos.?
Hi Sekhani,
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: It's not showing the sdcard on the top menu
I'm trying to switch my sdcard on but it's not showing on the right top of the menu. It's not giving…
====================End Question=====================
Question: I could not find the created ' spotlight' and ' memories' as made by you
====================End Question=====================
Question: Photo s question
Why am I constantly asked how long I spend in my photos
====================End Question=====================
Question: Cant Purchase More Storage on Google Photos ERROR ORI-EH-01
I cant purchase more storage on google photos even though I have a new credit card on file. I get er…
I cant purchase more storage on google photos even though I have a new credit card on file. I get error ORI-EH-01 Please help im out of storage and now my photos are no longer backing up
Answer:
Answer:
====================End Question=====================
Question: I have trouble in logging in my gmail account with email 24vidushiii@gmail.com I have my recovery mail id as well as phone number still google is unable to verify my account.
I have tried logging in with different ways when password is forgotten.
I have trouble in logging in my gmail account with email 24vidushiii@gmail.com I have my recovery mail id as well as phone number still google is unable to verify my account.
Answer:
Hi Vidushi,
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: How to backup photos from two phones into one Google Photos account?
Hi! Me and my wife have two iphones and separate google accounts. My account has paid extra space an…
Hi! Me and my wife have two iphones and separate google accounts. My account has paid extra space and we would like to backup all our photos to my account. I invited wife as a partner to my account but it seems it's more about read and manage photos and she still uploads photos to separate account.
Answer:
Hi all!
Answer:
Thanks a lot. Family sharing works!
Answer:
Hi all!
Answer:
====================End Question=====================
Question: Why do pictures keep showing up on Google Photos after I delete them?
I have deleted the pictures off my phone and know they will upload to Google Photos but once there, …
I have deleted the pictures off my phone and know they will upload to Google Photos but once there, I try to delete them, and they keep coming back! Why isn't it letting me delete them permanently?
Answer:
====================End Question=====================
Question: viewing by year?
I like to use the Album function in Photos, and I love the fact that they can by default sort my pic…
I like to use the Album function in Photos, and I love the fact that they can by default sort my pictures by people, places, things, and types. Is there a way to do that same thing by "year"? Let's say I want to see all the pictures I shot or uploaded in 2002. I don't want to have to go to the "All Photos" section and scroll down to that year. It's too difficult. Is there a way to just create an album based on the year the picture was taken?
Answer:
"I want to see all the pictures I shot or uploaded in 2002."
Answer:
====================End Question=====================
Question: My photos storage says"storage space unavailable" but i have only used 3 gb out of 15 from my acc...
I have tried clearing app data and signing in again but to no avail...i also check my drive and it s…
I have tried clearing app data and signing in again but to no avail...i also check my drive and it says used 3 gb out of 15 so there is still a lot of space avl........im using note 8 Oreo...any help would be appreciated..
Answer:
Hi K V,
Answer:
I have a similar issue and according to https://one.google.com/storage, I have 8.33 GB of 17 GB (49%) used. So why am I still having this issue?
Answer:
It would be nice to get a proper answer to this issue. I notice that all 'answers' related to this problem are just being redirected to somewhere else via a link which doesn't either answer the question or solve the problem.
Answer:
====================End Question=====================
Question: How do I resize a picture?
Resize a picture
Answer:
Answer:
====================End Question=====================
Question: What if I used my 200 gb this month, do i still get another 200gb the next month?
What if i used my 200gb this month, do i still get another 200gb by the next month? Cause i purchase…
Answer:
Answer:
====================End Question=====================
Question: I can't find my photos? I know nothing about computers...
Answer:
====================End Question=====================
Question: Why is Google deleting my photos from my phone storage when I'm deleting it from my Google Photos?
I have tried deleting few pictures from Google account Photos App. But Whenever I'm trying to delete…
I have tried deleting few pictures from Google account Photos App. But Whenever I'm trying to delete pictures from Google Photos, automatically it deletes the same photos that's present in my device's storage. Same goes when I recover the photos from the Trash folder of Google, Automatically it comes back into my phone storage.
Answer:
Answer:
Just because the app shows what you have on phone.
Answer:
====================End Question=====================
Question: Hi, my brother has deleted many photos (3000+ photos) from my phone and from trash.Please recover.
Hi, my brother has deleted many photos (3000+ photos) on 10th February 2021 from my phone, he has al…
Hi, my brother has deleted many photos (3000+ photos) on 10th February 2021 from my phone, he has also deleted these photos from trash. But that photos are very very important for me. These photos were my official documents, please recover my photos for which I will be thankful to Google team. Please recover because that photos are very important to me...
Answer:
Answer:
====================End Question=====================
Question: Google Photo Folder just appeared in My Drive. I don't want it to back up and synch to my PC
History: I have a laptop and PC which both backup and synch to My Drive. I had a folder in each comp…
History:
Answer:
Hello kuldeep Lohia,
Welcome to the Google Photos Community,
Unfortunately we don't have access to user payment details as it is all controlled by a dedicated team
If the Google One support link doesn't get an answer, please try the Google Pay support team https://support.google.com/pay/gethelp and fill in the form requesting either a chat or submit an email .
Regards,
Peter
Answer:
Hi,
Thanks but there is no option available in google pay regarding this.
Is there anyone who can help i am not able got my emails properly.
Please help.
Thanks
Answer:
Sorry, there is nothing we can do about payment problems.
Did you try filling in the form at Contact Us - Google Pay Help answer what you can or keep hitting next to get to
<screenshot online>
You could also reduce the space taken by photos to zero by using Recover storage at https://photos.google.com/settings
Answer:
Screenshot online - https://support.google.com/photos/thread/101758173?hl=en&msgid=103050849

Answer:
====================End Question=====================
Question: Pixelated pictures when casting to Chromecast from Huawei P20 Pro
I get pixelated pictures when casting from my Huawei P20 Pro. This was never an issue a few updates …
I get pixelated pictures when casting from my Huawei P20 Pro. This was never an issue a few updates back. I've tried to reset my chromecast units and google photos app without it solving the issue. Casting from a Samsung S7 and a Huawei M3 Lite works fine. Also, the screencast from the phone is also garbled. This is pretty frustrating since it worked fine before. I've read on XDA forums that a lot of other Huawei users has the same problem. Youtube, Netflix and such are fine.
This needs to be solved!
Huawei P20 Pro - 9.0.0.163
Google Photos 4.7.0.224579915
Google Play Services 14.7.99
Answer:
Good that this nasty issue is solved, but chromecasting from Google Photos still works with screen-mirroring and not with streaming like Youtube. So the quality always is dependant on the screenresolution of your device, but if equivalent to HD-TV it should be good enough.
However some have 4K TV's and a Chromecast- Ultra device, but then almost all mobile screens will have too low resolution - so these rich people stay complaining :-)
PS: you also can cast from a good laptop with an HD-screen by viewing Google Photos (https://photos.google.com) in the Chrome-browser.
Answer:
I have recently noticed this casting images from a P20 Pro.
The symptoms are:
- Casting from Google Photos App on P20 Pro to Chromecast, images are pixelated
- Gives the impression thumbnail is initially displayed, but not replaced by full resolution image
- Same problem casting to a different Chromecast device (on different network)
- Image quality is fine when casting:
- Google Photos App from other Android devices (eg Samsung phone and App on Acer Chromebook)
- other apps (eg YouTube) from the P20 Pro
- Same images are fine when displayed via the Chromecast 'Ambient' screensaver
Photos Version 4.19.0.255424963
Answer:
====================End Question=====================
Question: Photo Folder
I am unable to view pictures sent to me via WhatsApp on my Photos App. For the life of me I have bee…
I am unable to view pictures sent to me via WhatsApp on my Photos App. For the life of me I have been trying to search for a cause or solution but nothing seems to be coming up and believe it, I've done so much already.
Answer:
Hello Odufa Agba,
It is a difficult one this, Google Photos normally shows what third party apps make available without any problems.
Could you check the settings in WhatsApp
- 3 dot menu; Settings
- Storage and Data
- Media auto-downloaded When connected on WiFi is a typical setting and should show Photos
- OR back to
- 3 dot menu; Settings
- Chats
- Media visibility switched on
You could also install Gallery Go by Google Photos which gives a better view of folders on the device.
Regards,
Peter
Answer:
====================End Question=====================
Question: is their a way to share an album but not give the right to delete photos
i share an album but do not wish ppl to delete .... view, download only Love your software
If you have invited shared users to add their own pictures, they only can delete their own pictures.
But you as the owner of the album can delete all pictures.
And you even can delete the album if it is misused by these coöperators.
Answer:
If you have invited shared users to add their own pictures, they only can delete their own pictures.
But you as the owner of the album can delete all pictures.
And you even can delete the album if it is misused by these coöperators.
Answer:
====================End Question=====================
Question: I don't see what i want to know
I don't want to share photos
====================End Question=====================
Question: Objednala som si fotoknihu, nebola zatiaľ doručená, napísali že 10.2. bola odoslaná, kde je teraz?
Hladám kde je fotokniha, ktorú si odoslali 10..2
====================End Question=====================
Question: I want back up photos chats vedio calling logs
I want back photos chats sms vedio calling name numbers
====================End Question=====================
Question: Find pics that got deleted with my Facebook page
My old pictures
====================End Question=====================
Question: Account access
Need reset password on my old email account which my ex has changed and I want access to my shared p…
Hello Mark ,
Welcome to the Google Photos Community,
Unfortunately we don't have access to user accounts as it is all controlled by the Account team.
Regards,
Peter
Answer:
There must be something you can do, the number linked to the account is not mine and never has been, its sharing my photos of my mum and Christmas just gone, who has lung cancer and will probably be our last together, I had the account for years and want to know who is using it, but more importantly want my photos back, plus various personal info and contacts! Please help out I can answer any details because its genuinely my account, even my new account is registered at the same address?
Answer:
I'm very sorry but we don't work for Google and all we can do is refer you to the best place we know. I wish we could do more.
Answer:
You can try to convince Google that you are the owner.
You can go to the Account community for more help.
Answer:
====================End Question=====================
Question: When ever i m looking for old photos dey never load .. unable to sseee dem
Tired of loading photos dey never open .. only shows loading
====================End Question=====================
Question: I cannot recover photos..qhich i accidentally deleted..please help me..dec2016 to 2017 photos
I have accidentally deleted some photos... I want to recover them.. Please help.. From dec2016 to 20…
Prachi, Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Prachi, Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: I want my photo and videos
I want my photo and videos
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Can i check that my account is synchronised with any other account?
I have been noticing pictures of people i don't know and videos which i have have never downloaded o…
I have been noticing pictures of people i don't know and videos which i have have never downloaded or wathed in my drive. And also get updated every week or so, please if my account is sharing or synchronising data with other account please stop it, i am getting afraid about my privacy.
Answer:
====================End Question=====================
Question: There is no subtitles please provide subtitles
I want subtitles
====================End Question=====================
Question: Can we have video playback while selecting photos and videos.?
Hi Sekhani,
you may send your suggestions and feedback to the Google Photos team as explained in these instructions https://support.google.com/photos/answer/6156065
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: It's not showing the sdcard on the top menu
I'm trying to switch my sdcard on but it's not showing on the right top of the menu. It's not giving…
====================End Question=====================
Question: I could not find the created ' spotlight' and ' memories' as made by you
====================End Question=====================
Question: Photo s question
Why am I constantly asked how long I spend in my photos
====================End Question=====================
Question: Cant Purchase More Storage on Google Photos ERROR ORI-EH-01
I cant purchase more storage on google photos even though I have a new credit card on file. I get er…
I cant purchase more storage on google photos even though I have a new credit card on file. I get error ORI-EH-01 Please help im out of storage and now my photos are no longer backing up
Answer:
Hello Liat D 6890,
Welcome to the Google Photos Community,
Unfortunately we don't have access to user payment details as it is all controlled by a dedicated team
If the Google One support link doesn't get an answer, please try the Google Pay support team https://support.google.com/pay/gethelp and fill in the form requesting either a chat or submit an email .
Regards,
Peter
Answer:
====================End Question=====================
Question: I have trouble in logging in my gmail account with email 24vidushiii@gmail.com I have my recovery mail id as well as phone number still google is unable to verify my account.
I have tried logging in with different ways when password is forgotten.
I have trouble in logging in my gmail account with email 24vidushiii@gmail.com I have my recovery mail id as well as phone number still google is unable to verify my account.
Answer:
Hi Vidushi,
if you already tried the Google account recovery process https://accounts.google.com/signin/recovery I recommend that you post to the Gmail Help Forum for further assistance https://productforums.google.com/forum/#!forum/gmail
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: How to backup photos from two phones into one Google Photos account?
Hi! Me and my wife have two iphones and separate google accounts. My account has paid extra space an…
Hi! Me and my wife have two iphones and separate google accounts. My account has paid extra space and we would like to backup all our photos to my account. I invited wife as a partner to my account but it seems it's more about read and manage photos and she still uploads photos to separate account.
Answer:
Hi all!
Just to add my five cents, if you and your wife have your accounts linked as family (you can set it at family.google.com ) and you are paying a Google One subscription, I understand you can share your space with your family members.
Hope this helps,
Xavi
Answer:
Thanks a lot. Family sharing works!
Adding my account to wife's phone also could be an option though this will add my account to gmail app, youtube app etc. Thus can be messy.
Answer:
Hi all!
Just to add my five cents, if you and your wife have your accounts linked as family (you can set it at family.google.com ) and you are paying a Google One subscription, I understand you can share your space with your family members.
Hope this helps,
Xavi
Answer:
====================End Question=====================
Question: Why do pictures keep showing up on Google Photos after I delete them?
I have deleted the pictures off my phone and know they will upload to Google Photos but once there, …
I have deleted the pictures off my phone and know they will upload to Google Photos but once there, I try to delete them, and they keep coming back! Why isn't it letting me delete them permanently?
Answer:
====================End Question=====================
Question: viewing by year?
I like to use the Album function in Photos, and I love the fact that they can by default sort my pic…
I like to use the Album function in Photos, and I love the fact that they can by default sort my pictures by people, places, things, and types. Is there a way to do that same thing by "year"? Let's say I want to see all the pictures I shot or uploaded in 2002. I don't want to have to go to the "All Photos" section and scroll down to that year. It's too difficult. Is there a way to just create an album based on the year the picture was taken?
Answer:
"I want to see all the pictures I shot or uploaded in 2002."
Typing 2002 in the search box should find
- photos taken in 2002
- photos without "date taken" uploaded in 2002
Answer:
====================End Question=====================
Question: My photos storage says"storage space unavailable" but i have only used 3 gb out of 15 from my acc...
I have tried clearing app data and signing in again but to no avail...i also check my drive and it s…
I have tried clearing app data and signing in again but to no avail...i also check my drive and it says used 3 gb out of 15 so there is still a lot of space avl........im using note 8 Oreo...any help would be appreciated..
Answer:
Hi K V,
Welcome to the Google Photos Help Forum.
Just to let you know, your storage is shared across Google Drive, Gmail, and Google Photos. In the meantime, please check the storage space of Google Drive through the desktop using the attached link.
Hope this helps.
Best,
Emma
Answer:
I have a similar issue and according to https://one.google.com/storage, I have 8.33 GB of 17 GB (49%) used. So why am I still having this issue?
Answer:
It would be nice to get a proper answer to this issue. I notice that all 'answers' related to this problem are just being redirected to somewhere else via a link which doesn't either answer the question or solve the problem.
Reading the question properly would also help in replying with an answer that might be helpful towards solving the problem.
Answer:
====================End Question=====================
Question: How do I resize a picture?
Resize a picture
Hello, Alan Johnson 6928
Welcome to the Google Photos Community Support Forum & thanks for your query.
if you are storing the photo in its original size, Google Photos can convert that to High quality, thus reducing the file size.
However, If you wish for further size reduction, then that would be possible through the Snap seed editor. You can download that through the play store.
Once installed on your phone, you can reach there through Google Photos.
Start the editor & scroll the options above "Cancel" horizontally. Tap the last option "More" that will show "Snap Seed" as one of the options.
In the setting of Snap Seed, you can select image sizing from 4000 px to 800 px. Further, you can choose JPEG compression from 100% to 80%. A combination of both would result in the desired reduction in file size.
Answer:
Hello, Alan Johnson 6928
Welcome to the Google Photos Community Support Forum & thanks for your query.
if you are storing the photo in its original size, Google Photos can convert that to High quality, thus reducing the file size.
However, If you wish for further size reduction, then that would be possible through the Snap seed editor. You can download that through the play store.
Once installed on your phone, you can reach there through Google Photos.
Start the editor & scroll the options above "Cancel" horizontally. Tap the last option "More" that will show "Snap Seed" as one of the options.
In the setting of Snap Seed, you can select image sizing from 4000 px to 800 px. Further, you can choose JPEG compression from 100% to 80%. A combination of both would result in the desired reduction in file size.
Answer:
====================End Question=====================
Question: What if I used my 200 gb this month, do i still get another 200gb the next month?
What if i used my 200gb this month, do i still get another 200gb by the next month? Cause i purchase…
Hello, Jake Gerardo
Welcome to the Google Photos Community Support Forum & thanks for your query.
You are paying for the subscription of 200 GB & you have paid the annual charge for that.
It's as if you have got a rented space of 200 GB on the cloud.
It's like getting an apartment on rent. There too, we pay every month. However, we do not get an additional apartment in the next month!
If the 200 GB space becomes full in one month, you will have to purchase additional space to continue or stop uploading any further.
Answer:
Hello, Jake Gerardo
Welcome to the Google Photos Community Support Forum & thanks for your query.
You are paying for the subscription of 200 GB & you have paid the annual charge for that.
It's as if you have got a rented space of 200 GB on the cloud.
It's like getting an apartment on rent. There too, we pay every month. However, we do not get an additional apartment in the next month!
If the 200 GB space becomes full in one month, you will have to purchase additional space to continue or stop uploading any further.
Answer:
====================End Question=====================
Question: I can't find my photos? I know nothing about computers...
What means "went to my pics" ?
Did you go to https://photos.google.com/ on your computer ?
You must sign in to your Google account.
Answer:
====================End Question=====================
Question: Why is Google deleting my photos from my phone storage when I'm deleting it from my Google Photos?
I have tried deleting few pictures from Google account Photos App. But Whenever I'm trying to delete…
I have tried deleting few pictures from Google account Photos App. But Whenever I'm trying to delete pictures from Google Photos, automatically it deletes the same photos that's present in my device's storage. Same goes when I recover the photos from the Trash folder of Google, Automatically it comes back into my phone storage.
Answer:
Hello, Kamal Shukla 3722
Welcome to the Google Photos Community Support Forum & thanks for your query.
When we turn on Backup & Sync, the Synchronization operation replicates the action we take from one end to the other end also.
In this way, if we delete something from the cloud backup, that deletes the corresponding one on the phone & vice versa.
Nevertheless, it's not clear why do you want to delete the photos from the cloud backup. Are you trying to create some space on Google Drive?
However, your action would be redundant as Google Photos should not occupy space for pics backed up in High-Quality format & that's going to continue till 31st May 2021.
Answer:
Just because the app shows what you have on phone.
On photos.google.com you can see what you have at Google, but don't start to delete there because then you will run into the same problem.
Best solution: archive some pictures in order to hide them from direct viewing. Then they stay backupped safely. Other methods are more complex and unsafe.
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Question: Hi, my brother has deleted many photos (3000+ photos) from my phone and from trash.Please recover.
Hi, my brother has deleted many photos (3000+ photos) on 10th February 2021 from my phone, he has al…
Hi, my brother has deleted many photos (3000+ photos) on 10th February 2021 from my phone, he has also deleted these photos from trash. But that photos are very very important for me. These photos were my official documents, please recover my photos for which I will be thankful to Google team. Please recover because that photos are very important to me...
Answer:
Hello, Anshuman Behera
Sorry to note your brother has deleted the photos not only through the storage but also the trash.
Regret, there is no way to recover that through Google Photos once the trash is emptied.
Nevertheless, if your action of deletion is recent, then, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting). https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
However, by this time, if the phone has overwritten in the vacant space, then any chances of recovery would be slim.
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Question: Google Photo Folder just appeared in My Drive. I don't want it to back up and synch to my PC
History: I have a laptop and PC which both backup and synch to My Drive. I had a folder in each comp…
History:
I have a laptop and PC which both backup and synch to My Drive. I had a folder in each computer designated 'Google Drive' each basically identical, about 36GB. I synched nothing on my computers other than those local drives. I was aware of the July changes to coming to Google Photos. I used Google Photos files only to share albums with collaborators and for Blogspot. I didn't use Google Photos for storage
Today:
My PC operating system was upgraded and I had to (re)install programs. I turned off backup and synch on the laptop just in case. I wanted to download My Drive from web to my PC. I thought I instructed Bu&S to synch to the 'Google' folder I newly created on my E drive. Alas, Bu&S created a Google folder on C. Not a tragedy. But oh my gosh, so many files downloaded. I was beside myself. I still use Picasa. I love Picasa. I want to marry Picasa.
I believe I figured out what happened, but I don't know a remedy. It seems a folder "Google Photos" landed in MY Drive that I was unaware of. It must have happened recently. Presently, its contents are identical to the contents in my Google Photos on the web. Because the photo folder in My Drive doesn't count towards storage allotment, I didn't see them when I compared folder sizes before I initiated Bu&S.
How might I synch my computers to My Drive avoiding the contents of the Google Photos? Sigh. Thank you for offering your advice.
Answer:
You can switch-off the syncing of your Google Photos folder in the Drive-settings of B&S.
Answer:
I nodded my head in agreement with everything you wrote. Thank you for your ideas and making the time to answer.
Answer:
I now believe I know why B&S preferences to sync were grayed out:
Answer:
I now believe I know why B&S preferences to sync were grayed out:
Answer:
You can switch-off the syncing of your Google Photos folder in the Drive-settings of B&S.
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Question: Its really essential
Love
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Question: how do i delete the date when photos were taken
delete the date
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Question: I by accidenly deleted its in my old account .I've try everything dateline so I do wish to keep my
I try in my new account to empty trash also try to delete my new account witch wish to stay with i d…
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: Where are my photo from 1st January to still date ,I backup all photos but now it showing up to phot
I missing some of my photos
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Question: Recovery of Deceased Family amber Data
I submitted a request to google several months ago asking for them to look into releasing the data s…
I submitted a request to google several months ago asking for them to look into releasing the data stored in my late father's google account, but I have heard nothing in return. I submitted all the proper identification with my request, is there any reason something like this should take so long? I specifically need access to his google photos and gmail accounts for sentimental photos.
Answer:
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Question: restore permanently deleted photos and videos
I permanently deleted my Google photos and videos and also emptied the trash. the same happened on m…
I permanently deleted my Google photos and videos and also emptied the trash. the same happened on my Google drive but all files got restored.
Answer:
You can switch-off the syncing of your Google Photos folder in the Drive-settings of B&S.
Most likely the folder always has been present on Google Drive without your active knowledge.
But it contents is not update anymore.
I can't judge from your strange story if it is worthwhile to copy its contents to an external disc before switching-off. The real folder takes no additonal storage in your account, so it does not harm.
See this link for detailed information about the ongoing changes.
Answer:
I nodded my head in agreement with everything you wrote. Thank you for your ideas and making the time to answer.
"You can switch-off the syncing of your Google Photos folder in the Drive-settings of B&S." Hmm, that's what I've done in the past so you got me thinking.
Preferences - B&S - Google Drive. I compared my laptop preferences to the desktop preferences. (As a precaution I turned off B&S on the laptop before I ever started to work on re-loading B&S to my desktop).
The options to "Synch everything in My Drive " "Synch only these folders" is on the laptop but grayed out on the troubled PC. I'll figure out why sooner or later. BUT I don't think I would have thought to compare if not for you.
[As an aside, I think the laptop preferences "Synch everything in MY Drive (33 GB)" is awkward". Though Google Photos in My Drive take no storage, synching it with a computer results in space unexpectedly taken up on a PC]
My first home computer was a pricey new Leading Edge 80288. I do have an external drive (for Veaam, though I run Carbonite too).
Thank you so much for pointing me in the right direction!
Anita
Answer:
I now believe I know why B&S preferences to sync were grayed out:
I had previously renamed Google Drive folders to Google Drive E and Google Drive C to distinguish them. ("C" was the folder B&S had created; my mistake) I tried to straighten out through validation etc. Didn't work.
I uninstalled then reinstalled B&S. Success. But you were the key to opening the door. Thank you very much
Answer:
I now believe I know why B&S preferences to sync were grayed out:
I had previously renamed Google Drive folders to Google Drive E and Google Drive C to distinguish them. ("C" was the folder B&S had created; my mistake) I tried to straighten out through validation etc. Didn't work.
I uninstalled then reinstalled B&S. Success. But you were the key to opening the door. Thank you very much
Answer:
You can switch-off the syncing of your Google Photos folder in the Drive-settings of B&S.
Most likely the folder always has been present on Google Drive without your active knowledge.
But it contents is not update anymore.
I can't judge from your strange story if it is worthwhile to copy its contents to an external disc before switching-off. The real folder takes no additonal storage in your account, so it does not harm.
See this link for detailed information about the ongoing changes.
Answer:
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Question: Its really essential
Love
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Question: how do i delete the date when photos were taken
delete the date
Hello,
Thanks for your query.
When ypu open a pic through the link https://photos.google.com, you can edit the date there but can't delete that.
If you wish the date to be removed from a photo completely, you can do so only on a desktop PC.
Nevertheless, even though the photo will get stripped off the date, the file will continue to have a date stamp.
Answer:
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Question: I by accidenly deleted its in my old account .I've try everything dateline so I do wish to keep my
I try in my new account to empty trash also try to delete my new account witch wish to stay with i d…
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: Where are my photo from 1st January to still date ,I backup all photos but now it showing up to phot
I missing some of my photos
====================End Question=====================
Question: Recovery of Deceased Family amber Data
I submitted a request to google several months ago asking for them to look into releasing the data s…
I submitted a request to google several months ago asking for them to look into releasing the data stored in my late father's google account, but I have heard nothing in return. I submitted all the proper identification with my request, is there any reason something like this should take so long? I specifically need access to his google photos and gmail accounts for sentimental photos.
Answer:
Sorry Ethan Roberts, I think that you may get more support at the Google Account community.
Answer:
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Question: restore permanently deleted photos and videos
I permanently deleted my Google photos and videos and also emptied the trash. the same happened on m…
I permanently deleted my Google photos and videos and also emptied the trash. the same happened on my Google drive but all files got restored.
please find a way to restore my media, thanks.
Answer:
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Question: How can I stop my photos from automatically made public.
I Started an instagram account and my photos were already there.
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Question: Seeking Play video player
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Answer:
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Question: How can I stop my photos from automatically made public.
I Started an instagram account and my photos were already there.
Hello, Lee Crazybull
Welcome to the Google Photos Community Support Forum & thanks for your query.
However, your fear is unfounded.
When we create an Instagram account using the same email used for storing pics in Google Photos, Instagram can access that collection. You will see a message getting flashed "signed as xxxx.gmail.com. That's an indication of access to your account.
However, that doesn't mean all the collection in Google Photos is visible to the public on Instagram. Unless you choose a picture and publish it, no one can see that.
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Question: Seeking Play video player
Hello, Pinkesh Kumar 1814
Welcome to the Google Photos Community Support Forum & thanks for your query.
However, your problem is unclear.
Are you not able to play videos in Google Photos?
Is "Play" the name of some different video player? Nevertheless, I could find only one named "Playit".
Are you trying to play the videos stored in Google Photos through some different video player? However, that wouldn't be possible unless you download the video to your phone.
Expect dome detailed information from you to understand your exact problem.
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