I want to call Google
Hello Vivek_patal _patidar, thanks for posting to Google Photos.
Google doesn't offer phone support for its free consumer products.
These Product Forums are the Official Help Channels for Google Consumer Products.
If you have a G Suite Account you should contact your Account Admin.
Your Account Admin can get direct phone support to help you resolve your problem.
If you are a G Suite Admin you should have been provided with a phone number you can call to resolve problems with your organization/user account(s).
Answer:
====================End Question=====================
Question: I need to restore my pictures and videos.
I deleted pictures and videos. They went into the trash bin and then my trash bin was empty. I need …
If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.
Now- with that out of the way let's deal with rjiejr's post in Google Photos.
Please note that, due to a variety of reasons, not all files can be recovered - but you can try!
1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.
2. Items deleted manually from photos.google.com/trash can not be recovered.
3. Items deleted from your YouTube Channel can not be recovered.
4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.
5. Items manually deleted from Gmail trash can not be recovered.
6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.
1).If you are using a regular personal account
You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:
2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.
If the answer is helpful, please click "Recommend" to help other users of the community.
Answer:
====================End Question=====================
Question: Restore permanently deleted photo's and videos
Recover permanently deleted photo's
Hello There,
If you deleted an item and want it back, check your trash to see if it’s there.
- On your Android phone or tablet, open the Google Photos app
.
- At the top left, tap Menu
Trash
.
- Touch and hold the photo or video you want to restore.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone’s gallery app
- In your Google Photos library
- In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device’s Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.
You may also try to get professional help, but sorry to say Google cannot do anything about it.
Tip: You can try using some data recovery apps from the play store. it might work.
Regards,
Shyamsalma
Answer:
====================End Question=====================
Question: Rccent photo deleta
Recent photos delete
Hello There,
If you deleted an item and want it back, check your trash to see if it’s there.
- On your Android phone or tablet, open the Google Photos app
.
- At the top left, tap Menu
Trash
.
- Touch and hold the photo or video you want to restore.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone’s gallery app
- In your Google Photos library
- In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device’s Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.
You may also try to get professional help, but sorry to say Google cannot do anything about it.
Tip: You can try using some data recovery apps from the play store. it might work.
Regards,
Shyamsalma
Answer:
====================End Question=====================
Question: Can I get back my deleted photos from Google photos (which also lost from my device)?
Google drive was warning me that my storage is almost full. To free up, I deleted many photos from G…
Google drive was warning me that my storage is almost full. To free up, I deleted many photos from Google Photos and also from Bin simultaneously. Next I found those photos are not in my device memory at all. Lots of memorable photos were there. Is there any way to get back those photos?
Please help me in this regard.
Thanks.
Answer:
Answer:
thanks for the reply. But I couldn't understand if I dekete photo from Google photos, why should it be also deleted from my device! I am so sad and frustrated.
Answer:
Answer:
====================End Question=====================
Question: please my photo take
my delete photo take
====================End Question=====================
Question: Alec Long friend. Is he alive?
Answer:
====================End Question=====================
Question: I want to upload photos from camera section
I want only device camera and what's up photos must be backup but iam not getting that settings
Answer:
====================End Question=====================
Question: Saving a video which is edited in Google photos..
I uploaded a video to google photos and stabilized it in edit option and when I click savecopy option It keeps on buffering and never makes a copy of the edited video even though I have stable network connection
Answer:
====================End Question=====================
Question: I can't get access to my photos in Drive (Access to doc-0g-3k-docs.googleusercontent.com was denied)
Download Drive Photos to my PC. I believe the error might be due to having multiple gmail accounts, …
Download Drive Photos to my PC. I believe the error might be due to having multiple gmail accounts, one from a previous employer that I don't know how to purge
Answer:
====================End Question=====================
Question: need to recover file which from 1st march till date..deleted frm trash also😭😭
photos recovery deleted frm trash can also...
I hope you manage to find your photos, good luck.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
I hope you manage to find your photos, good luck.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: I deleted a video, but it still exists on an old device's google photos - can I restore from there?
I deleted a video on my google photos months ago but it still exists on an old device's google photo…
The usb port is shot, and I'm afraid to connect to the internet thinking google photos will delete the video like I wanted a few months ago.
Answer:
Answer:
====================End Question=====================
Question: I cant save edits, it just changes back like i pressed undo, no messages, nothing
There's literally no information on this 'bug'
====================End Question=====================
Question: updated to Google Photos on phone and it has made a double of all photo and is saying waiting for Wi
I have read all posts.
====================End Question=====================
Question: How do I find out how a picture is on my phone under my download
====================End Question=====================
Question: Videos which are already backed up are not being removed from my phone when I do Free Up Space.
I can manually go through and use the delete from device option on each video, but that's going to b…
I can manually go through and use the delete from device option on each video, but that's going to be a huge pain. I pay for extra storage and have 2 gigabytes so Google photos will store full resolution photos and videos for me, but I've been shooting a lot more videos recently and it's eating up my storage space and I don't want to have to manually remove each video from device. I tried to multi-select a bunch of videos but the option to delete from device is not available when you're selecting multiple videos. Thank you for any help.
Answer:
====================End Question=====================
Question: Need help to delete past google suggestions people and their email/photo
Delete suggested people their email/photo permanently!!
====================End Question=====================
Question: कुछ फोटो गलती से परमानेंट डिलीट हो चुके हैं उन्हें रिकवर कैसे करे
Recover deleted photos
There is no way to recover the pictures through google photos.
Answer:
There is no way to recover the pictures through google photos.
Answer:
====================End Question=====================
Question: I have deleted my photo permanently from my trash bin by misunderstand.
I want to get back my photo that I have deleted by mistakely
I hope you manage to find your photos, good luck.
Answer:
====================End Question=====================
Question: Can you make certain albums the lower resolution and keep others as is?
I am trying to save space in my google photos. Is there any way I can make some albums with older ph…
I am trying to save space in my google photos. Is there any way I can make some albums with older photos that I have backed up on my computer already the lower resolution? I only see an option to change all my photos to the lower resolution which I do not want to do. Thanks!
Answer:
Answer:
If I were to do what you did, backup the originals on a computer, does that mean if I take a new picture on my phone it will not be the original quality ever? So how do I back that up as an original on my computer if in google photos it's the lower resolution? Thanks for the reply!
Answer:
Answer:
Oh okay, so instead of changing the upload size from original to high quality, do the recover storage option? And that will keep the new photos coming in at original?
Answer:
Answer:
====================End Question=====================
Question: Delete my account and all info pertaining me or my photos
Answer:
====================End Question=====================
Question: How to I remove photos from an account I don't want backed up?
I want to delete photos from my school account but not my personal account, how do I do this ?
Answer:
====================End Question=====================
Question: Need to find out how to change my address to get my canvas print
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Hello Wendy,
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Getting message error Harry Connick that pain and a half is Chaz close app Exedra
Whenever I try to opener app I get an error message close Exedra
====================End Question=====================
Question: I recently purchased a Samsung Galxy S8 , and signed up for google drive 1tb to replace dropbox, and I have all my photos on google photos, is there any way to stop my phone from adding album covers and other app images from my phone to google photos?
I checked in settings and the device folders in google photos app on my phone.
I recently purchased a Samsung Galxy S8 , and signed up for google drive 1tb to replace dropbox, and I have all my photos on google photos, is there any way to stop my phone from adding album covers and other app images from my phone to google photos?
Answer:
====================End Question=====================
Question: Hey how can I send my picture to a new email address that I made
I made a new email so I would like to transfer my pics to the new email
@Stephen
Answer:
@Stephen
Answer:
====================End Question=====================
Question: How can i recover delete photos
Recover delete photos
Answer:
====================End Question=====================
Question: I want to be able to search for PersonA and PersonB without getting anyone else in the picture....
I am able to search Person A and Person B but it also brings photos with these two people along with…
I am able to search Person A and Person B but it also brings photos with these two people along with others in the result. How can I just get the photos with Person A and B and not others? I am sure google has a way to do this... it sends parodic memories with this kinds of groupings.
Answer:
Answer:
====================End Question=====================
Question: Why can't i restore my photos
I had master factory reset my old phone and now i have a new phone I'm trying to get all my pictures…
I had master factory reset my old phone and now i have a new phone I'm trying to get all my pictures back but i can't i tried to see if i can restore them but i don't see the restore button
Answer:
Hi Alleah,
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: How do I filter photos without people?
I want to see only photos without people. Only animals, nature etc. Is there an option to do it on t…
Answer:
Hi thanks for such a question 🅱 all depends on the secure identifier because as. Humans we tin to no worry about privacy so. Mention that the identify of identifying depends on the source that can. Actually read you and encrict the others humans and so our face it it has to by blocking other source of by focusing on in the face that most infortant to the secure identifier. By enlarging the image of other entities and summing in the infortant source. It else depends on the device settings and how you protect sharing options is important to. Update sharing options and unable auto update. Because then you have control of your face sharing options that what appear to happen when i see it and optimum protocol to use
Answer:
Answer:
====================End Question=====================
Question: I will like to know how to move MY pics out of google photo app so I can print them.
Hello, How do I move My pics out of google photo app without losing them? I will like to print MY pi…
Hello,
Answer:
Hello There,
If you deleted an item and want it back, check your trash to see if it’s there.
- On your Android phone or tablet, open the Google Photos app
.
- At the top left, tap Menu
Trash
.
- Touch and hold the photo or video you want to restore.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone’s gallery app
- In your Google Photos library
- In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device’s Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.
You may also try to get professional help, but sorry to say Google cannot do anything about it.
Tip: You can try using some data recovery apps from the play store. it might work.
Regards,
Shyamsalma
Answer:
thanks for the reply. But I couldn't understand if I dekete photo from Google photos, why should it be also deleted from my device! I am so sad and frustrated.
Answer:
Hello There,
If you deleted an item and want it back, check your trash to see if it’s there.
- On your Android phone or tablet, open the Google Photos app
.
- At the top left, tap Menu
Trash
.
- Touch and hold the photo or video you want to restore.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone’s gallery app
- In your Google Photos library
- In any albums it was in
If the item is not in your trash, it may be permanently deleted.
Don't see the photo or video?If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device’s Gallery app, without backing it up first.
To find and recover photos easily, turn on back up & sync.
You may also try to get professional help, but sorry to say Google cannot do anything about it.
Tip: You can try using some data recovery apps from the play store. it might work.
Regards,
Shyamsalma
Answer:
====================End Question=====================
Question: please my photo take
my delete photo take
====================End Question=====================
Question: Alec Long friend. Is he alive?
Hello Snel,
Thanks for posting into the forums.
I'm finding it difficult to understand your query,
Can you please elaborate it.
Regards,
Shyamsalma
Answer:
====================End Question=====================
Question: I want to upload photos from camera section
I want only device camera and what's up photos must be backup but iam not getting that settings
Hi, ramya sm
Welcome to Google Photos Community Support Forum & thanks for your query.
The camera folder is included in the backup & sync by default. You will not find that listed in the folders.
Nevertheless, WhatsApp hides the media folder from visibility to other apps, usually.
But, you will find directions on how to unhide that on WhatsApp help pages.
But, you will find directions on how to unhide that on WhatsApp help pages.
Answer:
====================End Question=====================
Question: Saving a video which is edited in Google photos..
I uploaded a video to google photos and stabilized it in edit option and when I click savecopy option It keeps on buffering and never makes a copy of the edited video even though I have stable network connection
Answer:
====================End Question=====================
Question: I can't get access to my photos in Drive (Access to doc-0g-3k-docs.googleusercontent.com was denied)
Download Drive Photos to my PC. I believe the error might be due to having multiple gmail accounts, …
Download Drive Photos to my PC. I believe the error might be due to having multiple gmail accounts, one from a previous employer that I don't know how to purge
Answer:
====================End Question=====================
Question: need to recover file which from 1st march till date..deleted frm trash also😭😭
photos recovery deleted frm trash can also...
Hi saud afzal,
Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.
There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.
As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:
https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Hi saud afzal,
Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.
There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.
As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:
https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: I deleted a video, but it still exists on an old device's google photos - can I restore from there?
I deleted a video on my google photos months ago but it still exists on an old device's google photo…
I deleted a video on my google photos months ago but it still exists on an old device's google photos - can I restore from there?
Answer:
@ Wilson
You deleted a video from Google Photos months ago, but it did not delete that video from the old phone.
That probably means that the video you see in Google Photos on the old phone is the device copy.
I think that there is no risk that Google Photos will delete that video now when you sign in to your account in Google Photos. But as additional precaution you can turn Backup and sync OFF, select the video, tap 3-dots > Upload now.
There are several other options to recover the video from that device, for example in the Gallery you can share it for example with Google Drive, and from there upload to Google Photos.
Answer:
====================End Question=====================
Question: I cant save edits, it just changes back like i pressed undo, no messages, nothing
There's literally no information on this 'bug'
====================End Question=====================
Question: updated to Google Photos on phone and it has made a double of all photo and is saying waiting for Wi
I have read all posts.
====================End Question=====================
Question: How do I find out how a picture is on my phone under my download
====================End Question=====================
Question: Videos which are already backed up are not being removed from my phone when I do Free Up Space.
I can manually go through and use the delete from device option on each video, but that's going to b…
I can manually go through and use the delete from device option on each video, but that's going to be a huge pain. I pay for extra storage and have 2 gigabytes so Google photos will store full resolution photos and videos for me, but I've been shooting a lot more videos recently and it's eating up my storage space and I don't want to have to manually remove each video from device. I tried to multi-select a bunch of videos but the option to delete from device is not available when you're selecting multiple videos. Thank you for any help.
Answer:
====================End Question=====================
Question: Need help to delete past google suggestions people and their email/photo
Delete suggested people their email/photo permanently!!
====================End Question=====================
Question: कुछ फोटो गलती से परमानेंट डिलीट हो चुके हैं उन्हें रिकवर कैसे करे
Recover deleted photos
Hi, Mukesh Sharma 8051
Welcome to Google Photos Community Support Forum & thanks for your query.
By permanently deleted do you mean you emptied the "Bin" in the phone app or "Trash" on the desktop?
Then regret, that's an irreversible action.
There is no way to recover the pictures through google photos.
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps
and run a scan for anything to recover.
and run a scan for anything to recover.
Answer:
Hi, Mukesh Sharma 8051
Welcome to Google Photos Community Support Forum & thanks for your query.
By permanently deleted do you mean you emptied the "Bin" in the phone app or "Trash" on the desktop?
Then regret, that's an irreversible action.
There is no way to recover the pictures through google photos.
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps
and run a scan for anything to recover.
and run a scan for anything to recover.
Answer:
====================End Question=====================
Question: I have deleted my photo permanently from my trash bin by misunderstand.
I want to get back my photo that I have deleted by mistakely
Hi Goldang Momin,
Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.
There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.
As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:
https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g
Answer:
====================End Question=====================
Question: Can you make certain albums the lower resolution and keep others as is?
I am trying to save space in my google photos. Is there any way I can make some albums with older ph…
I am trying to save space in my google photos. Is there any way I can make some albums with older photos that I have backed up on my computer already the lower resolution? I only see an option to change all my photos to the lower resolution which I do not want to do. Thanks!
Answer:
@ Chelsea
No, the option "Recover storage" in https://photos.google.com/settings is all or nothing. The only way to make certain albums "High Quality" is to (i) delete the photos uploaded as "Original", and (ii) upload again with the setting "High Quality".
I understand that you do not want to loose the Originals of some photos or albums, but you can also do it the other way:download all "Original" photos/videos to a computer and/or external discs, then convert ALL photos/videos to "High Quality"
You can repeat this procedure for new pictures, thus keep uploading as "Original" and "Recover storage" whenever you want (for additional safety) or need (because storage gets full).
Answer:
If I were to do what you did, backup the originals on a computer, does that mean if I take a new picture on my phone it will not be the original quality ever? So how do I back that up as an original on my computer if in google photos it's the lower resolution? Thanks for the reply!
Answer:
"if I take a new picture on my phone it will not be the original quality ever?"
That's a good question. I edited my former reply to include that the same procedure can be repeated in the future. Downloading photos to a computer is a good idea anyway: having them only on a phone and Google Photos is not safe. See Google Photos is NOT a "Backup" of Your Photos.
Answer:
Oh okay, so instead of changing the upload size from original to high quality, do the recover storage option? And that will keep the new photos coming in at original?
Answer:
@ Chelsea
Yes. That's correct.
- "Recover storage" converts photos/videos that are uploaded with setting "Original" to "High Quality".
- Changing the upload size to "High Quality" affects future uploads
- Thus you can
- Upload with setting "Original" so that you can easily download the originals
- "Recover storage" whenever the storage gets filled up.
Answer:
====================End Question=====================
Question: Delete my account and all info pertaining me or my photos
Hello Indigo 4Ever,
You can safely delete the Google Photos app without affecting your camera roll,
Regards,
Peter
Answer:
====================End Question=====================
Question: How to I remove photos from an account I don't want backed up?
I want to delete photos from my school account but not my personal account, how do I do this ?
Hello Citlaly Medel,
If you go to photos.google.com and sign in with your school account you can delete the photos. Do not empty the trash as it uses no storage and gives you 60 days to change your mind if required.
Regards,
Peter
Answer:
====================End Question=====================
Question: Need to find out how to change my address to get my canvas print
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Hello Wendy,
Thanks for reaching out!
To change your shipping address for receiving your Google photos canvas please see how to change shipping address here.
Best,
tarhe
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Getting message error Harry Connick that pain and a half is Chaz close app Exedra
Whenever I try to opener app I get an error message close Exedra
====================End Question=====================
Question: I recently purchased a Samsung Galxy S8 , and signed up for google drive 1tb to replace dropbox, and I have all my photos on google photos, is there any way to stop my phone from adding album covers and other app images from my phone to google photos?
I checked in settings and the device folders in google photos app on my phone.
I recently purchased a Samsung Galxy S8 , and signed up for google drive 1tb to replace dropbox, and I have all my photos on google photos, is there any way to stop my phone from adding album covers and other app images from my phone to google photos?
Answer:
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Question: Hey how can I send my picture to a new email address that I made
I made a new email so I would like to transfer my pics to the new email
@Stephen
If your old account is not shared with your partner, you can use the new account as a temporary partner.
See transferring
After a month you can break the partnership and skip the old account if not in use for other services like Gmail itself.
Good luck
Answer:
@Stephen
If your old account is not shared with your partner, you can use the new account as a temporary partner.
See transferring
After a month you can break the partnership and skip the old account if not in use for other services like Gmail itself.
Good luck
Answer:
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Question: How can i recover delete photos
Recover delete photos
Deleted Photos are stored in Trash for up to 60 days, check trash and recover from there
Answer:
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Question: I want to be able to search for PersonA and PersonB without getting anyone else in the picture....
I am able to search Person A and Person B but it also brings photos with these two people along with…
I am able to search Person A and Person B but it also brings photos with these two people along with others in the result. How can I just get the photos with Person A and B and not others? I am sure google has a way to do this... it sends parodic memories with this kinds of groupings.
Answer:
Hi, Gaurang Bharadiya
Welcome to Google Photos Community Support Forum & thanks for your query.
Although the app can identify how many faces are there inside a picture, there is no facility to filter on pics having only a solo face.
Nevertheless, you can suggest that as a feature request through the help & feedback route.
Nevertheless, you can suggest that as a feature request through the help & feedback route.
Answer:
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Question: Why can't i restore my photos
I had master factory reset my old phone and now i have a new phone I'm trying to get all my pictures…
I had master factory reset my old phone and now i have a new phone I'm trying to get all my pictures back but i can't i tried to see if i can restore them but i don't see the restore button
Answer:
Hi Alleah,
prior to resetting the phone did you ever visit the photos.google.com to check whether all the photos were there?
I recommend that you look for your photos here, signing in with all your Google accounts if you have more than one:
- photos.google.com
- photos.google.com/archive
- photos.google.com/trash
- get.google.com/albumarchive
- drive.google.com
- other online photo or file storage services you use (e.g. Dropbox, OneDrive, Verizon, Amazon)
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: How do I filter photos without people?
I want to see only photos without people. Only animals, nature etc. Is there an option to do it on t…
Hi, Eliran Halliva
Welcome to Google Photos Community Support Forum & thanks for your query.
Although the app can identify how many faces are there inside a picture, there is no facility to filter on pics not having any human face.
Nevertheless, you can suggest that as a feature request through the help & feedback route.
Nevertheless, you can suggest that as a feature request through the help & feedback route.
Answer:
Hi thanks for such a question 🅱 all depends on the secure identifier because as. Humans we tin to no worry about privacy so. Mention that the identify of identifying depends on the source that can. Actually read you and encrict the others humans and so our face it it has to by blocking other source of by focusing on in the face that most infortant to the secure identifier. By enlarging the image of other entities and summing in the infortant source. It else depends on the device settings and how you protect sharing options is important to. Update sharing options and unable auto update. Because then you have control of your face sharing options that what appear to happen when i see it and optimum protocol to use

Answer:
Hi, Eliran Halliva
Welcome to Google Photos Community Support Forum & thanks for your query.
Although the app can identify how many faces are there inside a picture, there is no facility to filter on pics not having any human face.
Nevertheless, you can suggest that as a feature request through the help & feedback route.
Nevertheless, you can suggest that as a feature request through the help & feedback route.
Answer:
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Question: I will like to know how to move MY pics out of google photo app so I can print them.
Hello, How do I move My pics out of google photo app without losing them? I will like to print MY pi…
Hello,
How do I move My pics out of google photo app without losing them?
Answer:
Google Photos holds no photos and you does not make clear how you want to print and where.
Answer:
Google Photos holds no photos and you does not make clear how you want to print and where.
Answer:
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Question: video tirso gina
googlw photos
====================End Question=====================
Question: Why do deleted photos from Google Drive also get deleted from camera, even with synch turned off?
I turned backup/synch off to clear some pictures from Google Photos, and discovered they were being …
@Dan
Answer:
Thanks for that - so, there is no way to delete photos and video from my Google Photos without them also being deleted from my phone, then? Hmm...alright - thanks for your help!
Answer:
@Dan
Answer:
@Dan
Answer:
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Question: How to shop two photo books together?
Order books together. Can't.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Thanks. Sorry I thought you worked for Google!
Answer:
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Question: Cannot hear sound on videos
I cannot hear sound in videos
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Question: How to continue auto photo sync with drive? This was stopped but it's the reason I bought a pixel.
I am trying to see if there is a way to continue having my photos automatically sync and be backed u…
I am trying to see if there is a way to continue having my photos automatically sync and be backed up. The reason given was that it was causing confusion???? Hope there is a way then for us who are not confused to continue!
Answer:
Just use the Dropbox-app in parallel to Google Photos, because that really syncs to the Dropbox-app on pc without causing dangerous situations like the original Google solution which always has caused much unsolvable problems since 2015.
Answer:
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Question: I have delete my files by mistake and i want to recover it.
I have delete my files by mistake and i want to recover it
Answer:
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Question: Phone crashed. Only a handful of my photos that were visible in Google Photos are now showing up.
While traveling abroad, it appears that there were some issues with photos syncing from my phone to …
While traveling abroad, it appears that there were some issues with photos syncing from my phone to Google. I was able to see the photos from the Google Photos app. On yesterday, my phone crashed. Now I only see a handful of pictures out of all of the ones that I took and believed to be backed up. If the photos were initially visible (not including viewing under Device Folders) is that not an indication that the photos had originally synced?
Answer:
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Question: Google one membership expiration
I got an email saying my Google One membership had ended although my renewal date is 4th of April. O…
I got an email saying my Google One membership had ended although my renewal date is 4th of April. One day after I got an email that says "Welcome back to Google one". This happened twice in the past two days. Could you please help me how to fix this problem ?
Answer:
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: Take the watermark off after taking a picture
Google Photos does not add "watermarks".
Answer:
Google Photos does not add "watermarks".
Answer:
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I will like to print MY pics but google hold on to MY as if they are the owner. I appreciate the app storing pics but access to my pics to do what I want with thrm NEEDS to be easy.
Please enlighten me re app that I can use to trasnfer MY pics safely so I can print them.
Thank you.
Answer:
Google Photos holds no photos and you does not make clear how you want to print and where.
If in the oldmodish way via your computer, you just need to download some from your private site at photos.google.com to get copyfiles on your computer.
Or if some Canon or HP app is installed on your Android, you can print straight from Google Photos: if you open an individual photo and if you tap its 3 dots, you will see the option to print.
Else see ordering prints
Answer:
Google Photos holds no photos and you does not make clear how you want to print and where.
If in the oldmodish way via your computer, you just need to download some from your private site at photos.google.com to get copyfiles on your computer.
Or if some Canon or HP app is installed on your Android, you can print straight from Google Photos: if you open an individual photo and if you tap its 3 dots, you will see the option to print.
Else see ordering prints
Answer:
====================End Question=====================
Question: video tirso gina
googlw photos
====================End Question=====================
Question: Why do deleted photos from Google Drive also get deleted from camera, even with synch turned off?
I turned backup/synch off to clear some pictures from Google Photos, and discovered they were being …
@Dan
Because the app just shows the pictures on your phone primarily.
Switching-off the syncing only prevents that they get deleted from Google-cloud (photos.google.com) also.
PS: this does not have anything to do with Google Drive.
Answer:
Thanks for that - so, there is no way to delete photos and video from my Google Photos without them also being deleted from my phone, then? Hmm...alright - thanks for your help!
Answer:
@Dan
But that was not your question.
Google tries to keep your files safe, so if some are of bad quality, you don't want them to keep on your phone as well as at Google.
But you want the reverse: some are special, but you don't want them at Google.
And such exceptions makes your management more complicated.
There are two solutions:
- Leave them at Google, but hide them from your mainstream by archiving.
- Or switch-off syncing and remove them from the site photos.google.com
Therafter go on as usual.
Answer:
@Dan
But that was not your question.
Google tries to keep your files safe, so if some are of bad quality, you don't want them to keep on your phone as well as at Google.
But you want the reverse: some are special, but you don't want them at Google.
And such exceptions makes your management more complicated.
There are two solutions:
- Leave them at Google, but hide them from your mainstream by archiving.
- Or switch-off syncing and remove them from the site photos.google.com
Therafter go on as usual.
Answer:
====================End Question=====================
Question: How to shop two photo books together?
Order books together. Can't.
Hi Chris,
It's not possible to buy two different photo books with the same order, only order multiple copies of the same photo book.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
I don't know why such a feature is missing as this is a user-to-user help community and Google doesn't share the reasons behind its product or business decisions. Unfortunately, all I can do is to suggest sending your feedback to the Google Photos team as these instructions explain under "Send feedback to the Google Photos team" https://support.google.com/photos/answer/6156065
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Thanks. Sorry I thought you worked for Google!
Should have known better, as they make it next to impossible to contact them about anything.
Answer:
====================End Question=====================
Question: Cannot hear sound on videos
I cannot hear sound in videos
====================End Question=====================
Question: How to continue auto photo sync with drive? This was stopped but it's the reason I bought a pixel.
I am trying to see if there is a way to continue having my photos automatically sync and be backed u…
I am trying to see if there is a way to continue having my photos automatically sync and be backed up. The reason given was that it was causing confusion???? Hope there is a way then for us who are not confused to continue!
Answer:
Just use the Dropbox-app in parallel to Google Photos, because that really syncs to the Dropbox-app on pc without causing dangerous situations like the original Google solution which always has caused much unsolvable problems since 2015.
But then you should move-out the pictures from Dropbox to you own photomanager on desktop in order to create a nice collection which is worthwhile to get backupped on disc for the future.
If you are on modern Windows, you can use the OneDrive-app instead.
Good luck with your Pixel.
Answer:
====================End Question=====================
Question: I have delete my files by mistake and i want to recover it.
I have delete my files by mistake and i want to recover it
Deleted Photos are stored in Trash for up to 60 days, check trash and recover it from there
Answer:
====================End Question=====================
Question: Phone crashed. Only a handful of my photos that were visible in Google Photos are now showing up.
While traveling abroad, it appears that there were some issues with photos syncing from my phone to …
While traveling abroad, it appears that there were some issues with photos syncing from my phone to Google. I was able to see the photos from the Google Photos app. On yesterday, my phone crashed. Now I only see a handful of pictures out of all of the ones that I took and believed to be backed up. If the photos were initially visible (not including viewing under Device Folders) is that not an indication that the photos had originally synced?
Answer:
====================End Question=====================
Question: Google one membership expiration
I got an email saying my Google One membership had ended although my renewal date is 4th of April. O…
I got an email saying my Google One membership had ended although my renewal date is 4th of April. One day after I got an email that says "Welcome back to Google one". This happened twice in the past two days. Could you please help me how to fix this problem ?
Answer:
Hi Moustafa,
I recommend that you call the Google Play support team for further assistance. On your Android device open the main menu of the Play Store app, tap Help & feedback, and under "Need more help?" tap Contact us. Or fill this contact form https://support.google.com/googleplay/gethelp
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: Take the watermark off after taking a picture
Google Photos does not add "watermarks".
Sorry, but without showing what you mean, it is hard to understand where they come from.
PS: this maybe caused by some setting in the camera-app of your phone due to some helpfull friend.
Answer:
Google Photos does not add "watermarks".
Sorry, but without showing what you mean, it is hard to understand where they come from.
PS: this maybe caused by some setting in the camera-app of your phone due to some helpfull friend.
Answer:
====================End Question=====================
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