I have had to update mp3/ player but now cannot play songs fromy previous downloads
====================End Question=====================
Question: Google photos saves my deleted photos
I use google photos again because I don't have storage on my phone left. It's a really useful app fo…
I use google photos again because I don't have storage on my phone left. It's a really useful app for me but the only downside is that it saves/backups photos that I deleted from my album weeks or even months ago which I find really weird and annoying to delete them all over again.
Answer:
====================End Question=====================
Question: Gmail does skip exif from attachments via Google Photos in browser
Since G+ is broken, normal Gmail-users endly can reach Google Photos for attaching into a new mailme…
Since G+ is broken, normal Gmail-users endly can reach Google Photos for attaching into a new mailmessage via their (Chrome)browser.
But the receivers are not well served because exif is stripped, so the pictures are undated.
Because receivers seldom complain, this problem may seem unimportant, but it is not.
So I would encourage these users to send a feedback into the cockwheel of Gmail.
The same does not happen in the app, unless you choose downisizing to 1600px (not possible in the browser version either).
Answer:
====================End Question=====================
Question: Deleted photos for photo app again photos give
Find photos
Answer:
====================End Question=====================
Question: How to apply scrolling wallpaper
I want to use all photos as scrolling wallpaper is that

possible
Answer:
====================End Question=====================
Question: Sir I had deleted some photos videos of google photos from my android phone forever o even by mistak
Please return all my deleted photos and videos forever, for this we will always be grateful to you W…
Answer:
Answer:
====================End Question=====================
Question: How you upload your photo
Can't upload my photos
Answer:
====================End Question=====================
Question: Criteria for decision that photo is already uploaded
Upon which criteria does Google Photo decide that a photo is already uploaded?
Answer:
Answer:
@ Michael Engel
Answer:
Additional info:
Answer:
Addition
Answer:
Answer:
Answer:
Answer:
Addition
Answer:
Additional info:
Answer:
@ Michael Engel
Answer:
Answer:
====================End Question=====================
Question: Will I be informed if any Google employee access my private photo?
Would the users know if some of the google engineers see their private photo? especially those scann…
Google engineers are blind, but you can't prevent automatic intelligence unless by switching-off as much Memories and Facegrouping in the settings under your profile.
Answer:
Thanks for your reply. So, can any employee from Google access my created face group, despite the fact that I have never shared those images to anyone? If yes, would they at least inform me beforehand and do this with my consent? And what do you mean by "Google engineers are blind"?
Answer:
Answer:
Thanks for your help. Do you know if there has been any cases that google accessed one's private photos and informed the user / made the public aware? Or do you know where I should look at to understand how often / in what way they would access our photos? Should I use the "Send feedback" function in Google Photo for this?
Answer:
Google Photos is private - full stop.
Answer:
Thanks. But what concerns me is that Google seems to have the right to "host, reproduce, distribute, communicate, and use your content" and "modify and create derivative works based on your content" as stated in the following URL:
Answer:
Answer:
====================End Question=====================
Question: Download video is not showing in gallery.
Answer:
====================End Question=====================
Question: Clean up recover Googlephoto storage after June 1
Answer:
Answer:
====================End Question=====================
Question: I can no longer see any of my photos from before 2014! Where have they gone? Can i get them back?
I have searched through all albums, photos etc. I know that quite recently I could see photos that I…
I have searched through all albums, photos etc. I know that quite recently I could see photos that I'd saved from other devices from as long ago as 2007 if not earlier.
Answer:
====================End Question=====================
Question: Deleted photos for photo app again photos give
Find photos
Hello There,
If you deleted an item and want it back, check your trash to see if it’s there.
- On your Android phone or tablet, open the Google Photos app
.
- And check the Trash
.
- Click Restore
If the item is not in your trash, it may be permanently deleted and cannot be recovered.
You may also try to get professional help, but sorry to say Google cannot do anything about it.
Regards,
Shyamsalma
Answer:
====================End Question=====================
Question: How to apply scrolling wallpaper
I want to use all photos as scrolling wallpaper is that


possibleAnswer:
====================End Question=====================
Question: Sir I had deleted some photos videos of google photos from my android phone forever o even by mistak
Please return all my deleted photos and videos forever, for this we will always be grateful to you W…
Please return all my deleted photos and videos forever, for this we will always be grateful to you

We will be very happy if you will help us, we had deleted some photos and videos of our google photos ke bin labrary a few days ago and now I want to get it back please you can help us.

Answer:
Hello There,
If you deleted an item and want it back, check your trash to see if it’s there.
- On your Android phone or tablet, open the Google Photos app
.
- And check the Trash
.
- Click Restore
If the item is not in your trash, it may be permanently deleted and cannot be recovered.
You may also try to get professional help, but sorry to say Google cannot do anything about it.
Regards,
Shyamsalma
Answer:
====================End Question=====================
Question: How you upload your photo
Can't upload my photos
Hi, Jamaal Pope
Welcome to Google Photos Community Support Forum & thanks for your query.
However, regretfully, you can't upload a pic to some website through Google Photos.
You need to download that first to your device & then go for an upload.
Answer:
====================End Question=====================
Question: Criteria for decision that photo is already uploaded
Upon which criteria does Google Photo decide that a photo is already uploaded?
Hello Michael,
Welcome to the Google Photos Community.
The desktop Backup and Sync is a Google Drive maintained product with the option to upload photos to Google Photos and we have little experience about the design concepts used.
However, from experience it looks like if a photo is already anywhere in Google Drive or Google Drive trash then it will be skipped as already uploaded. Renaming doesn't affect this decision, it is on file contents only.
Unfortunately I can't answer 'why'
Regards,
Peter
Answer:
Thank you for your answer.
I am astonished that basic information is nowhere to find. Why can't Google write down how it checks for duplicates?
Regarding the criteria, I checked some cases.
same photo, same name => no upload
same photo, different name => no upload
resave with software 1 (Shotwell Viewer) => no upload
re"save" with different extension with software 1 => upload
export with software 2 (GIMP) but same extension => upload
cropped photo with the same name => upload
Something else which also bothers me a lot is that it says uploaded 1 photo even if it didn't upload the photo.
Answer:
@ Michael Engel
To my knowledge/experience any change to the file (except the file name) will lead to a new upload. Also a change in the metadata is seen as a change. Some software leaves a trace in the metadata, resulting in a new upload, even when the image itself is unaffected, other software may not do that. Cropping and saving with a different does affect the photo file, thus also leads to a new upload.
Answer:
Additional info:
- I always upload from a computer to an album (drag & drop). Advantage is that ALL photos will be added to the album, even when they were already uploaded.
- Photos that did not upload (again) will not appear in "Recently added" https://photos.google.com/search/_tra_
Answer:
Addition
Jan is right, but even more confusing is that the app is syncing with Drive, but not with Photos. So what may change on Drive at https://drive.google.com/drive/computers may not be followed on Photos at all.
Also a deletion or edit on photos.google.com will not be followed by any change on Drive and computer.
Conclusion: don't use that app at all, but follow Jan's advise to drag & drog straight from pc into Photos - especially if you want to have albums instead of just an endless stream only.
Answer:
Thank you very much everyone.
I will have to plan how to organize this.
Actually, I am disappointed that such a big company cannot make a simple and good product.
Example: I have a folder with 199 photos/videos which I want to upload (at least the photos which are not yet uploaded).
After clicking upload, the upload window says, it will upload 198 photos/videos. No information what is going on with the missing one.
After it finished uploading, it said it has uploaded 196 files. So, why 196 instead of 199/198???
Not that it has actually uploaded these many - most were already there.
Why is Google not capable to correctly list up which files were uploaded/were not uploaded?
As I said - DISAPPOINTING!!!!
Answer:
I am not the boss there and in general these guys are much too young to be able to design as comfortable as the elderly Picasa-engineers before 2016 :-)
Besides: backup & sync is a Drive-product mainly with no good ideas how to aid organising in Google Photos because the syncing with Drive is seen as your main backup and Photos just is additional showbusiness.
But there is a log in the app which shows which files are rejected, so I don't understand your critics.
Below you see such a log (in Dutch):
It says that one file is rejected and that was a hidden file common in old Picasa-folders. I have no other examples, but in general it will be files that are not compatible with Photos or Photos does see it as a duplicate.
And as far as I remember (but Jan will know better): also when uploading straight into the browser, you will get a report if some files are rejected.
Answer:
I already mentioned that I always upload from a computer by drag & drop to an album, so that I can better check whether everything is uploaded, but also because ALL photos will be added to the album.
It sometimes says that n photos were "skipped", because of a not supported format, but exceptionally also for no good reason. Trying again usually solves the problem.
Answer:
Addition
Jan is right, but even more confusing is that the app is syncing with Drive, but not with Photos. So what may change on Drive at https://drive.google.com/drive/computers may not be followed on Photos at all.
Also a deletion or edit on photos.google.com will not be followed by any change on Drive and computer.
Conclusion: don't use that app at all, but follow Jan's advise to drag & drog straight from pc into Photos - especially if you want to have albums instead of just an endless stream only.
Answer:
Additional info:
- I always upload from a computer to an album (drag & drop). Advantage is that ALL photos will be added to the album, even when they were already uploaded.
- Photos that did not upload (again) will not appear in "Recently added" https://photos.google.com/search/_tra_
Answer:
@ Michael Engel
To my knowledge/experience any change to the file (except the file name) will lead to a new upload. Also a change in the metadata is seen as a change. Some software leaves a trace in the metadata, resulting in a new upload, even when the image itself is unaffected, other software may not do that. Cropping and saving with a different does affect the photo file, thus also leads to a new upload.
Answer:
Hello Michael,
Welcome to the Google Photos Community.
The desktop Backup and Sync is a Google Drive maintained product with the option to upload photos to Google Photos and we have little experience about the design concepts used.
However, from experience it looks like if a photo is already anywhere in Google Drive or Google Drive trash then it will be skipped as already uploaded. Renaming doesn't affect this decision, it is on file contents only.
Unfortunately I can't answer 'why'
Regards,
Peter
Answer:
====================End Question=====================
Question: Will I be informed if any Google employee access my private photo?
Would the users know if some of the google engineers see their private photo? especially those scann…
Google engineers are blind, but you can't prevent automatic intelligence unless by switching-off as much Memories and Facegrouping in the settings under your profile.
Maybe archiving these sensitive picture also helps to prevent accidental viewing when you show pictures to other people around. And your phone should be pincoded.
Answer:
Thanks for your reply. So, can any employee from Google access my created face group, despite the fact that I have never shared those images to anyone? If yes, would they at least inform me beforehand and do this with my consent? And what do you mean by "Google engineers are blind"?
Answer:
Of course not because GP is private and therefore the engineers need to behave as if they are blind.
Read their statement under your profile.
No google here - just volonteers, so we can't view in their kitchens.
Answer:
Thanks for your help. Do you know if there has been any cases that google accessed one's private photos and informed the user / made the public aware? Or do you know where I should look at to understand how often / in what way they would access our photos? Should I use the "Send feedback" function in Google Photo for this?
Answer:
Google Photos is private - full stop.
That's all what we know.
Full stop
Answer:
Thanks. But what concerns me is that Google seems to have the right to "host, reproduce, distribute, communicate, and use your content" and "modify and create derivative works based on your content" as stated in the following URL:
And to my understanding, Google only guarantees that our photo won't be used for their advertising business, but they could still access any of our photos if they want to. So from this perspective are our photos not that private to them at all?
Answer:
That only applies to pictures you are publishing on public media managed by Google, like Google Sites and Youtube. But Google Photos is no public media and they never will inform you for using random images for ongoing anonymous scientific research.
Further discussion makes no sense.
Good bye
Answer:
====================End Question=====================
Question: Download video is not showing in gallery.
Hi, Madhu Pandey 9833
Welcome to Google Photos Community Support Forum & thanks for your query.
I suggest, you use some file explorer app & search the downloaded media.
Answer:
====================End Question=====================
Question: Clean up recover Googlephoto storage after June 1
Hi, fraudi
Welcome to Google Photos Community Support Forum & thanks for your query.
Deleting photos will delete the corresponding ones through your device also.
You need to move those to some other folder which is not included in backup & then only go for deleting.
Answer:
Hi, fraudi
Thanks for your reply
If you had chosen to store pics in the Hogh_quality format prior to 1st June 2021, you will not gain any space. However, if the choice was original quality, then you may get some recovery.
Answer:
====================End Question=====================
Question: I can no longer see any of my photos from before 2014! Where have they gone? Can i get them back?
I have searched through all albums, photos etc. I know that quite recently I could see photos that I…
I have searched through all albums, photos etc. I know that quite recently I could see photos that I'd saved from other devices from as long ago as 2007 if not earlier.
It's like anything with a date before 2014 has vanished.
Answer:
====================End Question=====================
Question: My photos attamaicaliy going to trash
Answer:
====================End Question=====================
Question: Why can't editing photos apps access my Google photos
I can't edit my photos on photo editing apps
@Prisca
Answer:
====================End Question=====================
Question: My old photos are being
Answer:
====================End Question=====================
Question: deleted Videos
I mistakenly deleted some videos today from google photos permanently how to recover them
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: How do I store my pics.not allowing Google to have access to my SD card.just want to store .
====================End Question=====================
Question: Stop constant collages
How do I stop getting constant collages suggestions
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: I deleted permanently photos and videos from bin
I deleted permanently photos and videos from bin by mistake plz help me
====================End Question=====================
Question: Hello. I'm wondering how I tag a face that Google Photos did not pick up on?
I'm trying to tag a face that Google Photos did not pick up on.
Answer:
====================End Question=====================
Question: trying to delete this photo frm my device
having trouble deleting certain photos from my phone
Answer:
====================End Question=====================
Question: Want my delete file and vidio
Want my delete file and vidio
Answer:
Answer:
Answer:
====================End Question=====================
Question: I d I d something wrong. Now my photos are in a small box.
Make this searcj/view box bigger. Mormal size.
====================End Question=====================
Question: Am șters toate fotografiile și încerc să le regăsesc, vă rugăm să ne ajutați
Fotosinteza deleted
Hi Catalin,
Answer:
====================End Question=====================
Question: How to make a movie from search results
I do a search for pictures of my son, and I would like to make a movie using utilities as a tribute …
Answer:
Answer:
====================End Question=====================
Question: How do I backup photos from WhatsApp to Google photos
How do I backup photos from WhatsApp to Google photos
Answer:
Answer:
====================End Question=====================
Question: Someone transferred me photos using usb to my phone memory card but i can't find them please help
Someone transferred me photos using usb to my phone memory card but i can't find them in my phone an…
Someone transferred me photos using usb to my phone memory card but i can't find them in my phone and i think this is because my phone shutted down after a few minutes.. what can i do to find them please help
Answer:
Answer:
====================End Question=====================
Question: I want my pic back
Answer:
I want to recover my permanently deleted photos in Google photos. I was accidentally deleted in trash bin aslo. So I need my photos back please help me
Answer:
Answer:
====================End Question=====================
Question: Why do horizontal lines appear in my photos when I go to edit them
I select edit and my photo is displayed but with parts missing. Horizontal lines show up across my p…
====================End Question=====================
Question: Can't access google photos
I'm unable to sign into my account and need to talk to a google administrator
Still, if you face some problem, please create a post in the support forum for Google Accounts. The link is
https://support.google.com/accounts/community?hl=en
Answer:
====================End Question=====================
Question: Photo tras
Photos have stopped syncing from android phone to tablet. No problem previously.
====================End Question=====================
Question: Hello! My google photos is not downloading all the photos from my phone. Wha do I do?
My google photos is doing the download from my phone and asking me to delete the photos that they do…
My google photos is doing the download from my phone and asking me to delete the photos that they downloaded but when I went to check on my phone and on the app it missed a lot of photos and videos from my phone, so it means that I deleted photos and videos that the app haven't downloaded. Can someone help me, please?
Answer:
====================End Question=====================
Question: Pls my all video recent
Delivers exactly what are
Answer:
====================End Question=====================
Question: Why does my backup never end?
All of a sudden, my backup showed 14k photos backing up. Those have been backed up already. Now, it …
All of a sudden, my backup showed 14k photos backing up. Those have been backed up already. Now, it shows 3k+ photos (is stuck on that number) and has been backing them up for days. I don't have any new photos. Any advice?
Answer:
====================End Question=====================
Question: Photos since 2021start are missing how to recover them when mobile is changed
Photos since Jan 2021 are missing they were earlier shown backed up but after change mobile phone th…
Answer:
====================End Question=====================
Question: Photos sometimes get corrupted when uploaded
Sometimes my photos get corrupted when uploading, with a strange rainbow glitch obscuring some porti…
Answer:
====================End Question=====================
Question: My photos attamaicaliy going to trash
Hi, rajakumar avula
Welcome to Google Photos Community Support Forum & thanks for your query.
There is no such automation in Google Photos. Does someone else also has an access to your device or account?
Answer:
====================End Question=====================
Question: Why can't editing photos apps access my Google photos
I can't edit my photos on photo editing apps
@Prisca
Because these third party photo-editing apps can't connect to Google cloud.
Unless in this way: open a picture in the Google app, then choose Edit (second icon at the bottom), then choose More in the row where you see Cropping - and then you may found your preferred editor.
You may need to include the folder where the edited picture is stored in the automatic backup.
Good luck
Answer:
====================End Question=====================
Question: My old photos are being
If done correctly, you still will have about zero GB for Photos if you check one.google.com/storage for your Gmail-account.
If not come back with the 3 numbers here.
Answer:
====================End Question=====================
Question: deleted Videos
I mistakenly deleted some videos today from google photos permanently how to recover them
Anil, Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Anil, Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: How do I store my pics.not allowing Google to have access to my SD card.just want to store .
====================End Question=====================
Question: Stop constant collages
How do I stop getting constant collages suggestions
Hi Mark,
You can turn off the notifications of new creations, here's how to do it:
- on your iOS device, open the Google Photos app
- tap your profile photo
- tap Photos settings
- tap Notifications
- under MEMORIES, turn off Creations
Please note this will turn off the notifications for all new creations, such as movies or stylized photos.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Hi Mark,
You can turn off the notifications of new creations, here's how to do it:
- on your iOS device, open the Google Photos app
- tap your profile photo
- tap Photos settings
- tap Notifications
- under MEMORIES, turn off Creations
Please note this will turn off the notifications for all new creations, such as movies or stylized photos.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
====================End Question=====================
Question: I deleted permanently photos and videos from bin
I deleted permanently photos and videos from bin by mistake plz help me
====================End Question=====================
Question: Hello. I'm wondering how I tag a face that Google Photos did not pick up on?
I'm trying to tag a face that Google Photos did not pick up on.
Hi, Sonia Mankoo
Welcome to Google Photos Community Support Forum & thanks for your query.
You can add a person through the following steps.
Tap to open the photo which contains unidentified faces & then slide up or tap the three dots.
If the app had failed to include some faces in that picture, then you will see a prompt "XX faces available to add".
If the app had failed to include some faces in that picture, then you will see a prompt "XX faces available to add".
Tap the edit icon at the extreme right edge.
That will show identified faces in square boxes & their thumbnails at the bottom.
Tap on the + sign on each thumbnail.
Then the app will show you all the identified faces till that time.
You can select the right one.
Tap on the + sign on each thumbnail.
Then the app will show you all the identified faces till that time.
You can select the right one.
If not, tap the + sign at the top right corner of the screen.
That would create a new grouping altogether.
That would create a new grouping altogether.
Once created, the app may take some time to bring all the related pictures to this new grouping.
Otherwise, you can go through the collection & add the photos to the newly created group, manually, through the same steps as described above.
Otherwise, you can go through the collection & add the photos to the newly created group, manually, through the same steps as described above.
Answer:
====================End Question=====================
Question: trying to delete this photo frm my device
having trouble deleting certain photos from my phone
Hi There,
Thanks for posting into the Google Photos Forums,
What kind of error do you get when trying to delete a photo?
Let me know,
Regards,
Shyamsalma
Answer:
====================End Question=====================
Question: Want my delete file and vidio
Want my delete file and vidio
Hi, Drbharti Kumar
Welcome to Google Photos Community Support Forum & thanks for your query.
Had you backed up the pics to Google Photos?
Are you not finding the deleted pictures there?
Are you not finding the deleted pictures there?
If so, did you delete the pics through Google Photos? or using some Gallery app on your phone?
If you have deleted through Google Photos, then you may still find those in the bin.
The Bin icon becomes visible through the library view.
If you have deleted through Google Photos, then you may still find those in the bin.
The Bin icon becomes visible through the library view.
Answer:
Hi, Drbharti Kumar
Thanks for your reply
If the pics are not there in the bin also, then, regretfully, there is no way to get those back through Google Photos.
Answer:
Hi, Drbharti Kumar
Welcome to Google Photos Community Support Forum & thanks for your query.
Had you backed up the pics to Google Photos?
Are you not finding the deleted pictures there?
Are you not finding the deleted pictures there?
If so, did you delete the pics through Google Photos? or using some Gallery app on your phone?
If you have deleted through Google Photos, then you may still find those in the bin.
The Bin icon becomes visible through the library view.
If you have deleted through Google Photos, then you may still find those in the bin.
The Bin icon becomes visible through the library view.
Answer:
====================End Question=====================
Question: I d I d something wrong. Now my photos are in a small box.
Make this searcj/view box bigger. Mormal size.
====================End Question=====================
Question: Am șters toate fotografiile și încerc să le regăsesc, vă rugăm să ne ajutați
Fotosinteza deleted
Hi Catalin,
Welcome to the Google Photos Help Forum.
Could you please confirm if you're trying to restore some photos? If yes, please check if the photos are present in the Trash of Google Photos? If yes, please restore them through the below steps:
- On your Android phone or tablet, open the Google Photos app
.
- At the top left, tap Menu.
- Click on Trash.
- Touch and hold the photo or video you want to recover.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone.
- Into the "Photos" section of the app.
- Into any albums it was in.
But if you've already deleted the photos from the Trash from your Google Photos, there is no other way to restorethem.
That being said, if you would like to see this feature implemented in the future, I recommend leaving feedback about it through the following steps:
- Open Google Photos.
- Click on Menu.
- Select Send feedback.
- Click on Send.
The product team reviews the feedback regularly and uses it to better improve the product overtime.
Let me know if you have any other questions.
Best,
Emma
Answer:
====================End Question=====================
Question: How to make a movie from search results
I do a search for pictures of my son, and I would like to make a movie using utilities as a tribute …
Hi, Joseph Pannizzo
Welcome to Google Photos Community Support Forum & thanks for your query.
Sorry to note your loss.
Nevertheless, when you get the search results, do a long press on the first picture till a tick appears on that.
Once done, stroke down your finger while still in pressed condition & select all the pictures.
Once you have ensured all the selected pictures display the tick, then tap the + icon at the top right corner & then choose the option "Movie".
Next follow the instructions on the screen & complete the movie.
Answer:
Hi, Joseph Pannizzo
Welcome to Google Photos Community Support Forum & thanks for your query.
Sorry to note your loss.
Nevertheless, when you get the search results, do a long press on the first picture till a tick appears on that.
Once done, stroke down your finger while still in pressed condition & select all the pictures.
Once you have ensured all the selected pictures display the tick, then tap the + icon at the top right corner & then choose the option "Movie".
Next follow the instructions on the screen & complete the movie.
Answer:
====================End Question=====================
Question: How do I backup photos from WhatsApp to Google photos
How do I backup photos from WhatsApp to Google photos
HI There,
To back up Whatsapp Photos Follow the steps below.
1. Open Google Photos
2. Tap on Library
3. Check for Whatsapp Folder under "Photos on Device"
4. Open Whatsapp Folder and Tap on Back up & Sync located at the top right corner.
This will let you back up your Whatsapp Photos to Google Photos.
Regards,
Shyamsalma
Answer:
HI There,
To back up Whatsapp Photos Follow the steps below.
1. Open Google Photos
2. Tap on Library
3. Check for Whatsapp Folder under "Photos on Device"
4. Open Whatsapp Folder and Tap on Back up & Sync located at the top right corner.
This will let you back up your Whatsapp Photos to Google Photos.
Regards,
Shyamsalma
Answer:
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Question: Someone transferred me photos using usb to my phone memory card but i can't find them please help
Someone transferred me photos using usb to my phone memory card but i can't find them in my phone an…
Someone transferred me photos using usb to my phone memory card but i can't find them in my phone and i think this is because my phone shutted down after a few minutes.. what can i do to find them please help
Answer:
Hi, Karabo Ashel
Welcome to Google Photos Community Support Forum & thanks for your query.
I suggest you use some file explorer app and search the pictures.
Nevertheless, phone getting switched off after transfer of the pics is not a good sign.
Answer:
====================End Question=====================
Question: I want my pic back
Hi, D Kachhawah
Welcome to Google Photos Community Support Forum & thanks for your query.
Had you backed up the pics to Google Photos?
Are you not finding the deleted pictures there?
Are you not finding the deleted pictures there?
If so, did you delete the pics through Google Photos? or using some Gallery app on your phone?
If you have deleted through Google Photos, then you may still find those in the bin.
The Bin icon becomes visible through the library view.
If you have deleted through Google Photos, then you may still find those in the bin.
The Bin icon becomes visible through the library view.
Answer:
I want to recover my permanently deleted photos in Google photos. I was accidentally deleted in trash bin aslo. So I need my photos back please help me
Answer:
Hi, D Kachhawah
Thanks for your reply
Nevertheless, when you tap the delete icon in the Google Photos app, a warning appears telling you what will happen if you proceed. On your phone, that message asks, "Remove from Google account & synced devices?"
When you attempt to manually empty the trash/bin in Google Photos, another warning appears that explains the consequences of permanently deleting those pictures and videos.
If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
When you attempt to manually empty the trash/bin in Google Photos, another warning appears that explains the consequences of permanently deleting those pictures and videos.
If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;
and run a scan for anything to recover.
Answer:
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Question: Why do horizontal lines appear in my photos when I go to edit them
I select edit and my photo is displayed but with parts missing. Horizontal lines show up across my p…
====================End Question=====================
Question: Can't access google photos
I'm unable to sign into my account and need to talk to a google administrator
Hi, Alyssa Flores
Welcome to Google Photos Community Support Forum & thanks for your query.
I suggest, you please visit the link
https://support.google.com/accounts/answer/7682439?hl=en and follow the suggested steps to recover your account.
https://support.google.com/accounts/answer/7682439?hl=en and follow the suggested steps to recover your account.
Still, if you face some problem, please create a post in the support forum for Google Accounts. The link is
https://support.google.com/accounts/community?hl=en
Answer:
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Question: Photo tras
Photos have stopped syncing from android phone to tablet. No problem previously.
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Question: Hello! My google photos is not downloading all the photos from my phone. Wha do I do?
My google photos is doing the download from my phone and asking me to delete the photos that they do…
My google photos is doing the download from my phone and asking me to delete the photos that they downloaded but when I went to check on my phone and on the app it missed a lot of photos and videos from my phone, so it means that I deleted photos and videos that the app haven't downloaded. Can someone help me, please?
Answer:
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Question: Pls my all video recent
Delivers exactly what are
Hi There,
Thanks for posting into the Google Photos Community,
Let me know incase you have any issues while using Google Photos.
Regards,
Shyamsalma
Answer:
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Question: Why does my backup never end?
All of a sudden, my backup showed 14k photos backing up. Those have been backed up already. Now, it …
All of a sudden, my backup showed 14k photos backing up. Those have been backed up already. Now, it shows 3k+ photos (is stuck on that number) and has been backing them up for days. I don't have any new photos. Any advice?
Answer:
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Question: Photos since 2021start are missing how to recover them when mobile is changed
Photos since Jan 2021 are missing they were earlier shown backed up but after change mobile phone th…
Hello Sachin ,
Are you sure you have uploaded photos on google photos?
please see to it that you're on the same google account which was used to upload the photos?
Look at the archive and trash folder in google photos.
Thanks.
Answer:
====================End Question=====================
Question: Photos sometimes get corrupted when uploaded
Sometimes my photos get corrupted when uploading, with a strange rainbow glitch obscuring some porti…
Sometimes my photos get corrupted when uploading, with a strange rainbow glitch obscuring some portion of the photo. The photo on my phone is fine, but the version in Google Photos is corrupted. I've tried re-uploading the fine version, but this doesn't change anything in Photos.
The only thing that I've found that works is making a slight change to the original in my Camera app (like a very slight crop) and choosing "Save As Copy" so now I have two versions of the same photo on my phone. If the saved (slightly cropped) version uploads and shows fine in Google Photos I can then delete the glitched version, but this whole process is kind of a pain. Unless someone has a better workaround, I'm simply reporting this as something that Google itself should address.
I've noticed that this mainly happens with photos taken and tweaked while not at my home, so obviously they were corrupted during the cellular backup. But I feel that there should be some sort of check/confirm on Photos to make sure that the data uploaded matches the phone data.
Answer:
====================End Question=====================
Question: How to set powar buttan setting for screenshot
My childrans distarb setting of screenshot with powar buttan. For online class it is very nesesari. Plese hide me how to set screenshot setting for powar buttan pressing
Answer:
Answer:
====================End Question=====================
Question: Fotos & videos bavkup
Fotos and video all backup
Answer:
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Question: Google Data Archive photos
I have been trying to download all my 15000 photos from google data archive - google photos down int…
I have been trying to download all my 15000 photos from google data archive - google photos down into my pc, however the photos' last modified dates has been changed to the date downloaded, why is this so and is there any way i can fix it?
Answer:
Not clear what you mean with Google data-archive, but downloading correctly from https://photos.google.com does not skip the original dates unles these pictures never have had original dates like scanned prints.
Answer:
====================End Question=====================
Question: I have used Photoscan. It saves composite to iPhoto but uploads original photo to google photos.
Trying to have photoscan final image in google photos. The composite image is perfect in iPhoto libr…
Trying to have photoscan final image in google photos.
Answer:
====================End Question=====================
Question: How to set powar buttan setting for screenshot
My childrans distarb setting of screenshot with powar buttan. For online class it is very nesesari. Plese hide me how to set screenshot setting for powar buttan pressing
Answer:
Hi There,
In case you are wondering how to take a screenshot follow the steps below.
Try pressing and holding Power button and the volume down key.
If you have Google Assistant enabled, Just say "Ok Google, Take a screenshot"
Or maybe just trigger Google Assistant and type "Take a screenshot"
Let me know if it helped.
Regards,
Shyamsalma
Answer:
====================End Question=====================
Question: Fotos & videos bavkup
Fotos and video all backup
Hello There,
If you deleted an item and want it back, check your trash to see if it’s there.
- On your Android phone or tablet, open the Google Photos app
.
- And check the Trash
.
- Click Restore
If the item is not in your trash, it may be permanently deleted and cannot be recovered.
You may also try to get professional help, but sorry to say Google cannot do anything about it.
Regards,
Shyamsalma
Answer:
====================End Question=====================
Question: Google Data Archive photos
I have been trying to download all my 15000 photos from google data archive - google photos down int…
I have been trying to download all my 15000 photos from google data archive - google photos down into my pc, however the photos' last modified dates has been changed to the date downloaded, why is this so and is there any way i can fix it?
Answer:
Not clear what you mean with Google data-archive, but downloading correctly from https://photos.google.com does not skip the original dates unles these pictures never have had original dates like scanned prints.
Correctly means downloading via the 3 dots - not from screen.
Answer:
====================End Question=====================
Question: I have used Photoscan. It saves composite to iPhoto but uploads original photo to google photos.
Trying to have photoscan final image in google photos. The composite image is perfect in iPhoto libr…
Trying to have photoscan final image in google photos.
The composite image is perfect in iPhoto library.
However, the original photo - not the finalized photoscan image in google photos.
The images in photoscan and iPhoto library the final.
The image in google photos is original picture.
Answer:
I only see the finalised (edited) scan in the Google app (a jpg-file with a sick number).
Answer:
Addition
Answer:
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Answer:
I only see the finalised (edited) scan in the Google app (a jpg-file with a sick number).
But if you forget to edit, the Google app only will show the raw scan and that will not be replaced by the edited version later because Google tries to prevent files with the same metadata.
Answer:
Addition
Because you still use old iPhoto, you also will have a normal All-in-one printer connected to your (old) Mac and it is much more comfortable to use the scanner at 300dpi for standard sized prints. Together with some after-editing in iPhoto you probably will get better results then from Photoscan.
Answer:
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