Saturday, March 26, 2022

I am unable to make payment for increase the storage capacity . Is there any other way.

Question: I am unable to make payment for increase the storage capacity . Is there any other way.

I want to increase storage capacity but unable to make payments. Unable to receive emails also. Pls …

@Anu
The question is: if you insist to go on with backupping photos & movies in original quality, you need to pay and if you don't have creditcard, you need to have one immediately. 
Else you can switch to high quality (now called "storagesaver quality") and you also should press the recover storage button at photos.google.com/settings to get all stuff compressed to high quality to get your counter down to almost zero within a day (check at one.google.com/storage). 
Then mail will operate again. 

PS: you also can reduce the amount of GB's used by Gmail by deleting old years under All mails.


Answer:



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Question: I want to eecover my all images

Try to recover my all deleted images

Hello User,
 
If you have uploaded photos on google photos and deleted it please take a look at the below info.
 
 
 
Following is text from the official Google Photos Help page about deleting and restoring photos and videos: 
 
Restore photos & videos
If you deleted an item and want it back, check your trash to see if it’s there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. At the bottom, tap Library  Trash .
  3. Touch and hold the photo or video you want to restore.
  4. At the bottom, tap Restore. The photo or video will be back:
    • In your phone’s gallery app
    • In your Google Photos library
    • In any albums it was in
If the item is not in your trash, it may be permanently deleted.
    Important:
    • If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
    • If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
    • If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
    Empty your trash
    If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.
     
    Important: If you empty your trash, you permanently delete any items in your trash.
     
    Don't see the photo or video?
    If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
    • You moved it to trash more than 60 days ago.
    • You moved it to trash, then emptied your trash.
    • You permanently deleted it from your trash.
    • You permanently deleted it from your device’s Gallery app, without backing it up first.
    When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
     
    The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
     
     
    If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
     
    Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.
     
    Thanks.


    Answer:



    ====================End Question=====================


    Question: Why are a few of my photos not transferring?

    I've had an iPhone 8+ For around 3 years now and for some reason, no matter what platform I try it o…

    I've had an iPhone 8+ For around 3 years now and for some reason, no matter what platform I try it on, the first 20 or so pictures I have taken on my phone will not transfer anywhere. I've tried on my laptop on the Microsoft photos and through google photos on both my phone and computer. Any ideas why?

    Answer:



    ====================End Question=====================


    Question: Back up and sync

    Can Google photos automatically back up and sync Facebook messenger photos without them being downlo…

    Hi, meranda wilson
     
    Welcome to Google Photos Community Support Forum & thanks for your query.
     
    Regretfully, such a collaboration is not there at present between the Facebook Messenger & Google Photos app. You will have to continue downloading the pics through the messenger.


    Answer:



    ====================End Question=====================


    Question: I need to cancel my subscription and request a refund

    Nothing

    Hello Gomti,
     
    Here are the instructions on how to cancel your Google Storage plan 
     
     
    Thanks.


    Answer:



    ====================End Question=====================


    Question: How can I get deleted photos

    How to recover deleted photos from Google photos

    Hello Sid ,
     
    If you have uploaded photos on google photos and deleted it please take a look at the below info.
     
     
     
    Following is text from the official Google Photos Help page about deleting and restoring photos and videos: 
     
    Restore photos & videos
    If you deleted an item and want it back, check your trash to see if it’s there.
    1. On your Android phone or tablet, open the Google Photos app .
    2. At the bottom, tap Library  Trash .
    3. Touch and hold the photo or video you want to restore.
    4. At the bottom, tap Restore. The photo or video will be back:
      • In your phone’s gallery app
      • In your Google Photos library
      • In any albums it was in
    If the item is not in your trash, it may be permanently deleted.
      Important:
      • If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
      • If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
      • If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
      Empty your trash
      If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.
       
      Important: If you empty your trash, you permanently delete any items in your trash.
       
      Don't see the photo or video?
      If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
      • You moved it to trash more than 60 days ago.
      • You moved it to trash, then emptied your trash.
      • You permanently deleted it from your trash.
      • You permanently deleted it from your device’s Gallery app, without backing it up first.
      When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
       
      The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
       
       
      If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
       
      Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.
       
      Thanks.


      Answer:



      ====================End Question=====================


      Question: How to place album photos in order 1 thru 20 of my choosing.

      If i have 20+ photos in an album that i want to present as a slide show or share as a link and I wan…

      If i have 20+ photos in an album that i want to present as a slide show or share as a link and I want the photos in a specific sequential order...how do i arrange this...how do i sort photos from 1 thru 20+?

      Answer:

      Hi,  John Murdock
       
      Thanks a lot for your query.
       
      To rearrange the pics in an album as per your choice, please follow these steps.
      • Tap to open the album
      • Tap the three dots .
      • Tap the menu "Edit album". Now all the pics will display a small cross at the top left corner. Be careful not to tap on that cross as that will remove the picture from the album
      • Now, long-press the desired picture. The picture will shrink in dimensions. Move that around in that condition & drop at the desired place.
      • Arrange all the pics through the same steps.
      However, the order may get disturbed once again when you add some more pics to the album.
       
       


      Answer:



      ====================End Question=====================


      Question: Hello sir mera all photos Deleted ho gaya sir please help me sir Google photo pe se sir

      Hello sir Google photo deleted his gaya sir please help me sri

      Hi Vipin Jayswal,
       
      Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.
       
      There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.
       
      As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:
      https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g
       
      I hope you manage to find your photos, good luck.
       


      Answer:



      ====================End Question=====================


      Question: How to move cloud fotos into your fones memory

      Please tell me how can I move the photos from Google cloud to my computer on my phone memory

      You will find some info here:  Download from Google Photos to (mobile) device


      Answer:



      ====================End Question=====================


      Question: What does the writings say?

      I would like to know what the writing says

      I would like to know what the writing says

      Answer:

      Hi Beatriz,
       
      >>>> What does the writings say?
       
      ~Clear .. something something~..  I don't think that you are likely to get many answers here in the Google Photos forum...
       
      Maybe try someplace like:
       
       
      Good luck!   Dougsap (volunteer Google Photos user)


      Answer:



      ====================End Question=====================


      Question: Add peope on a photo

      I want to add people who are on the photo, like those on the search by people

      • You can only add people when you see a pencil (Edit) next to People in the info of a photo. 
        That option is not available for all accounts. For example European and UK accounts where Face grouping was activated after it became available may not have this feature.
         
      • When editing is available you can delete or add or change the info for all recognized faces. When Google did not detect that there is a face, you cannot do anything.


      Answer:

      We are all users here and have no idea whether or when this issue will be solved. 
      The issue is escalated and Google is looking into it. 


      Answer:

      • You can only add people when you see a pencil (Edit) next to People in the info of a photo. 
        That option is not available for all accounts. For example European and UK accounts where Face grouping was activated after it became available may not have this feature.
         
      • When editing is available you can delete or add or change the info for all recognized faces. When Google did not detect that there is a face, you cannot do anything.


      Answer:



      ====================End Question=====================


      Question: I wiped my phone and I can't fine my photos and videos that I backup

      I wipe my phone and after and I sign in my email on Google photo but it not loading my photos and vi…

      Hi Alimi,
       
      Before wiping the phone did you visit the https://photos.google.com website to check if all the photos were there?


      Answer:

      I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

      Answer:

      Hi Alimi,
       
      Before wiping the phone did you visit the https://photos.google.com website to check if all the photos were there?


      Answer:

      I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

      Answer:



      ====================End Question=====================


      Question: My all videos back plz

      Plz back my all videos All videos

      Hi princess soniasunny vishwakarma,
       
      Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.
       
      There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.
       
      As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:
      https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g
       
      I hope you manage to find your photos, good luck.
       


      Answer:



      ====================End Question=====================


      Question: Not able to backup photos in Google photos using mobile data

      I have tried to backup photos using mobile data I have clicked on unlimited usage of data still back…

      Hi, Sahil Balhara 6849
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      Please check whether you have put any restriction on the monthly use of data through the settings on your phone. Once that setting reaches an upper limit, the device stops using mobile data.


      Answer:

      Hi, Sahil Balhara 6849
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      Please check whether you have put any restriction on the monthly use of data through the settings on your phone. Once that setting reaches an upper limit, the device stops using mobile data.


      Answer:



      ====================End Question=====================


      Question: Recomprar fotos antigas apagadas, no celular j2 prime. Todas qye foram feita o Backup

      Recomprar fotos antigas apagadas

      Hi, Bruno Miguel 2036
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      The text translates to "Repurchase old deleted photos" I am sure, that must be retrieve the deleted ones.
       
      If you have deleted the pics through Google Photos, those will get transferred to the bin & stay there for sixty days.
      The Bin icon  becomes visible in the library view. Tap on that & see whether the deleted content is still there.
      However, if the delete action has already elapsed sixty days, then regrettably, there is no way to get back those pictures.
      Additionally, there is no repurchase option for recovering the photos which got deleted like so.


      Answer:

      Hi, Bruno Miguel 2036
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      The text translates to "Repurchase old deleted photos" I am sure, that must be retrieve the deleted ones.
       
      If you have deleted the pics through Google Photos, those will get transferred to the bin & stay there for sixty days.
      The Bin icon  becomes visible in the library view. Tap on that & see whether the deleted content is still there.
      However, if the delete action has already elapsed sixty days, then regrettably, there is no way to get back those pictures.
      Additionally, there is no repurchase option for recovering the photos which got deleted like so.


      Answer:



      ====================End Question=====================


      Question: Movie not ready six weeks later

      I've created a movie. And hit the save button. But it is still in the editing format. Six weeks late…

      I've created a movie.
      And hit the save button.
      But it is still in the editing format. Six weeks later.
      I cannot share the movie, I cannot view it properly (it's still in the tiny editing screen, not full screen)

      Answer:



      ====================End Question=====================


      Question: How can I download my photos from my phone to my xbox 1 x

      How can I download my pictures from my phone to my xbox 1X

      How can I download my pictures from my phone to my xbox 1X

      Answer:



      ====================End Question=====================


      Question: Is there a way to see where you have sent pictures, all the recieptients to thst one picture

      I'm trying to see who my boyfriend send selfies to, how can I find out who has seen these pictures

      Hi, John Bracewell
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      If you have shared the pics through Google Photos, then you can look for the details of recipient in the sharing tab (An icon of a small rectangle at the top left corner).
      However, if you have shared the pics through some other medium, then regretfully, there is no way to know the details of the recipients.


      Answer:



      ====================End Question=====================


      Question: Vikash Prajapati

      My photo

      Hi, Vikash Prajapati 4712
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      Are you looking for your deleted photos?
      Had you backed up the pics to Google Photos?
      Are you not finding the deleted pictures there?
       
      If so, did you delete the pics through Google Photos? or using some Gallery app on your phone?
      If you have deleted through Google Photos, then you may still find those in the bin.
      The Bin icon becomes visible through the library view.


      Answer:



      ====================End Question=====================


      Question: What is the location of this picture please

      What is the location of picture please

      Hi Geraldine,
       
      If you open the photo in the Google Photos and swipe up the screen, you should see a screen with further details on the photo. This screen contains also a map of the location the photo was taken at, if available.


      Answer:

      I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

      Answer:



      ====================End Question=====================


      Question: Can we toggle the pc 360 mode of 360 vr video?

      Can we toggle the pc 360 mode (mouse dragging rotation) of 360 vr video? As I use oculus Go firefox …

      Can we toggle the pc 360 mode (mouse dragging rotation) of 360 vr video?

      As I use oculus Go firefox browser desktop mode to watch my 360 video, it still shows the pc 360 mode , but not a dual eye layout video.

      But if I use VR mode, there is no video quality setting, everything is very blur.

      Answer:

      Hi Wonson Tong,
       
      I know that Google Photos has an app for Daydream but I'm not sure about Occulus. I don't think that you can change the settings through the VR web.
       
      Your best bet would probably be to download the photos and find an app you can view them in better.
       
      I suggest leaving a feature request directly for the development team by following these steps:
      1. Open the Google Photos app on a mobile device or go to photos.google.com using a computer .
      2. At the top left, touch or click the menu icon > Help & Feedback.
      3. Touch or click Feedback.
       
       
      Please know that you may not receive a response, however the Photos Team are still reading the feedback! To see all of the feedback you have sent across all Google products, visit the Google Feedback Site.


      Answer:

      Hi Wonson Tong,
       
      I know that Google Photos has an app for Daydream but I'm not sure about Occulus. I don't think that you can change the settings through the VR web.
       
      Your best bet would probably be to download the photos and find an app you can view them in better.
       
      I suggest leaving a feature request directly for the development team by following these steps:
      1. Open the Google Photos app on a mobile device or go to photos.google.com using a computer .
      2. At the top left, touch or click the menu icon > Help & Feedback.
      3. Touch or click Feedback.
       
       
      Please know that you may not receive a response, however the Photos Team are still reading the feedback! To see all of the feedback you have sent across all Google products, visit the Google Feedback Site.


      Answer:



      ====================End Question=====================


      Question: How to add a person that goolgle photos is not automatically taking?

      I have tried to manually identify that person but it just doesn't get saved in the people group. And…

      I have tried to manually identify that person but it just doesn't get saved in the people group. And neither am I able to get Google to identify and save him?
      What can I do?

      Answer:



      ====================End Question=====================


      Question: I have deleted my video from google photos ..please help me to recover it

      I have deleted my video from google photos ..please help me to recover it

      Hello Dhameliya,
       
      Please review the following information in case there are any options you haven't yet tried. 

      1. Check your online account - photos.google.com
      If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than on
      2. Check the trash - photos.google.com/trash
      Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.
       
      If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos. 
       
      3. Review other options
      • if you previously used Picasa, visit picasaweb.google.com and search for your photos. 
      • have you made any backups of the photos on your phone, camera, computer, or elsewhere?
      • there is a small chance that you can restore the photos using a recover deleted photos app (Android). I haven't used them myself so have no specific recommendations. There may well be more app options if you visit the appropriate app store and try other search terms. I don't see any similar apps on the iOS store, but you could check yourself. 
      • you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
      • If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.
       Thanks.


      Answer:



      ====================End Question=====================


      Question: How did this photo appear in my Google Photos?

      Is my paid app Avast Cleanup safe? Is Unsplash safe?

      Is my paid app Avast Cleanup safe? Is Unsplash safe?

      Answer:



      ====================End Question=====================


      Question: merhabar, acaba galerideki oluşturduğum dosyanın içine nasıl yeni bir dosya daha açabilirim???

      cevap verirseniz sevinirim.



      ====================End Question=====================


      Question: i have memory on my cloud but my photos backup is not uploding

      i have enogh memory on my device but my backup is not uploding from 3days

      Hi, jaydeep trivedi
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      There can be multiple reasons for the backup not to happen.
       
      # The quantum of photos to be backed is high.
      # WIFI connectivity is intermittent. Too many devices connected to the same router thus restricting the bandwidth.
      # Download & upload speeds are too asymmetric.
      # Google Photos app is not allowed to use
      • Data in the background
      • Mobile data
      • Mobile data while roaming
      # Activation of data saver through the settings.
      # Putting a limit on the daily use of mobile data through the settings in the app.
      # Putting a limit on the use of total data in a month through the settings in the phone.
      # Activating battery saver or super saver mode.
       
      Can you please go through these checks & confirm that these are addressed?


      Answer:



      ====================End Question=====================


      Question: After backup for all photos are clearly seeing in gallery n I don't want that specially screenshot

      Want all photos into their respective folder not all in gallery for eg. Screenshot is saperately in …



      ====================End Question=====================


      Question: Google photos is not working & not backups my photos & vedios



      Hi, Bhagyashree Sahoo
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      You are stating two different problems.
      Is the photos app not opening on your phone? Is that crashing instantly?
      Or, is the backup stuck?
      Can you please clarify?


      Answer:



      ====================End Question=====================


      Question: Double deduction from my account for Google storage.

      I subscribed for 100GB storage at the rate of N390 per month. On Sunday 13th June 2021, the sum of N…

      I subscribed for 100GB storage at the rate of N390 per month.

      On Sunday 13th June 2021, the sum of N390 was deducted from my account.

      Surprisingly today, Thursday 17th June 2021, the sum of N418 was deducted from my account.

      Please look into this issue and do a reversal as soon as possible.

      Thank you very much.

      Answer:

      Pure Gold Fleetworld,
       
      Welcome to the Google Photos Community,
       
      Unfortunately we don't have access to user payment details as it is all controlled by a dedicated team
       
       
      If the Google One support link doesn't get an answer, please try the Google Pay support team https://support.google.com/pay/gethelp
       
      If you step through the options at you will see help articles.
       
      If you do not see any helpful suggestions keep clicking Next and you will eventually reach a contact page <see screenshot online> where you have a choice of contacts who should be able to help.
      Regards,
       
      Peter


      Answer:

      Pure Gold Fleetworld,
       
      Welcome to the Google Photos Community,
       
      Unfortunately we don't have access to user payment details as it is all controlled by a dedicated team
       
       
      If the Google One support link doesn't get an answer, please try the Google Pay support team https://support.google.com/pay/gethelp
       
      If you step through the options at you will see help articles.
       
      If you do not see any helpful suggestions keep clicking Next and you will eventually reach a contact page <see screenshot online> where you have a choice of contacts who should be able to help.
      Regards,
       
      Peter


      Answer:



      ====================End Question=====================


      Question: Storage problem

      I selected only high quality for back up...that is free storage only... but u showing 12 GB only fre…

      Hello Puhazhendhii,
       
      From June 1 2021 photos & vedios uploaded at high quality too will count towards your Google account storage.
       
      Hope this helps.
      Thanks.
       


      Answer:

      Yes then you can use around full 100 gb you just need to keep few gb for gmail and stuff.

      But you need to pay 140 for every month.
      It's like rent.

      Thanks.


      Answer:

      Hello Puhazhendhii,
       
      From June 1 2021 photos & vedios uploaded at high quality too will count towards your Google account storage.
       
      Hope this helps.
      Thanks.
       


      Answer:

      Yes then you can use around full 100 gb you just need to keep few gb for gmail and stuff.

      But you need to pay 140 for every month.
      It's like rent.

      Thanks.


      Answer:



      ====================End Question=====================


      Question: Can I get deleted videos in my android mobile?

      Can u please help me to recover or restore my videos? But there is a problem that videos are not del…

      Can u please help me to recover or restore my videos? But there is a problem that videos are not deleted from Google photos app , from the file manager I was deleted.

      Answer:

      Hi, Veeramreddy Mahendra reddy
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      Had you backed up the pics to Google Photos?
      Are you not finding the deleted pictures there in the bin?
      The Bin icon becomes visible through the library view.


      Answer:



      ====================End Question=====================


      Question: Hey guys



      Hi, Shree Yadav
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      When you subscribe for additional storage, that increased space gets linked to a specific account.
       
      Nevertheless, you can tell any of your family members to subscribe to Google 1 & then add your account in that through family sharing.
      Then, there wouldn't arise any need for you to log into your account & go for the subscription.


      Answer:



      ====================End Question=====================


      Question: Deleted photos in iPhoto are no longer also being deleted from Google Photos.

      Hi there, My iPhotos library + Google Photos used to sync perfectly fine via Backup & Sync so that w…

      Hi there,

      My iPhotos library + Google Photos used to sync perfectly fine via Backup & Sync so that when I a) deleted photos from iPhoto library and b) emptied the "trash" folder in iPhotos, that deleted photo would be synced to also be deleted from my Google Photos.

      For some reason in the past couple days, this functionality has stopped working. I did not change any settings. "Pictures" > iPhoto library is still selected as my folder to sync in Backup & Sync "Preferences". I have "Always remove both copies" set. I've tried restarting iPhotos, quitting Backup & Sync, restarting my Macbook, and also removing and reinstalling Backup & Sync. Nothing has worked. Photos I am deleting from iPhotos are still showing up in my Google Photos. 

      Help!

      Answer:

      This is due to recent changes at Google between Google Drive and Google Photos. 

      The deletion on your computer now syncs to Google Drive only, because there is your backup. 
      The logic behind is that the connection to Google Photos is not syncing, but uploading once only. 
      That also has the advantage that these pictures do not disappear from shared albums. 
      So you need to have the Finder-window and https://photos.google.com open side-by-side, because then you can delete in both.


      Answer:

      Ah, thank you so much. That explains it. Is there any other way to sync Google Photos with my iPhoto library besides manually deleting photos from both systems?

      Answer:

      Google has no uploader that syncs with Google Photos because they have stopped to support Picasa. 
      So you have to cope with the actual limitations. 

      I do not use Backup & Sync at all because I prepare my new pictures in Picasa and that also means that the bad pictures already are deleted before I do upload them straight into https://photos.google.com
      And basically you can do the same in iPhoto.


      Answer:

      Well but that does not explain why native iPhone photos deletion no longer sync. How can I clear the photos from Google Photos which I have deleted from iPhotos?

      Deletion vice versa works just fine.


      Answer:

      This is due to recent changes at Google between Google Drive and Google Photos. 

      The deletion on your computer now syncs to Google Drive only, because there is your backup. 
      The logic behind is that the connection to Google Photos is not syncing, but uploading once only. 
      That also has the advantage that these pictures do not disappear from shared albums. 
      So you need to have the Finder-window and https://photos.google.com open side-by-side, because then you can delete in both.


      Answer:



      ====================End Question=====================


      Question: How to create motion photos from old once

      Not able to find motion photo editing option so far

      Hi, Nishant Gaikwad
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      You can't convert a still picture into a motion photo.
      You need to capture that live only.


      Answer:



      ====================End Question=====================


      Question: My Google lens is off. What do I do to restore it?

      To edit a screenshot



      ====================End Question=====================


      Question: Complaints

      Dear realme recovery my phone number and photos thanks



      ====================End Question=====================


      Question: Photo be brought as jpg80kb how

      How to make photo nog 80kb

      Hi, Kruttiventi Venkata Subbarao
       
      Welcome to Google Photos Community Support Forum & thanks for your query.
       
      To reduce the photo size, you can do so through these two options in Google Photos.
      • Upload the picture in high quality. That will produce some size reduction.
      • Crop the pic to remove unwanted portions from the borders. That will give further sizer reduction.
      Still, if you wish to have some more reduction, then please use another app "Snap seed" by Google.
      Once installed, the editor in Google Photos shows that option through "More".
       
      In the settings of Snap seed, you can do image resizing within a range from 4000 px to 800 px. Additionally, you can choose JPEG compression ranging from 95% to 85%
      A combination of both options would resize the file to the desired number.


      Answer:



      ====================End Question=====================


      Question: I want to get my photos and videos from Google photos

      I want my photos and videos from Google photos back to my Internal storage

      Hello Anuj,
       
      Google photos is also a photo gallery.
       
      If you want it on your device you need to download every photos and vedios one by one. Go to Google the photo swipe up or select the 3 dot and click on download.
       
      Hope this helps.
      Thanks.
       


      Answer:



      ====================End Question=====================


      Question: My Google account got terminated twice

      Hi, I have two accounts previously disabled permanently by Google. I don't know what's wrong exactly…

      Hi, I have two accounts previously disabled permanently by Google. I don't know what's wrong exactly, Google gave me no explanation at all.

      All I did was just:
      On my first account:
      - share my photos and videos of me, my wife and son with my dad using shared folder
      - share my movie collection with my dad because he lives on different island
      - share my porn that has been automatically backed up since perhaps 2010 with my backup account using shared folder, so then I can remove the automatically backed up porn from my main first account and remove the clutter so it won't show up in my first account Google Photos. There has been no problem whatsoever even if I had plenty of porn backed up since 2010.
      - I never share anything with copyright like movies or pornographic content to the public.
      - suddenly at 02:40 AM GMT+8 on July 26th I got sms from Google that my first account has been disabled.
      - I've tried to restore and ask for the reason but Google won't reinstate my account and give no explanation what I've done wrong so at least I can avoid doing the same mistake on my new account or at least gave me a chance to fix my mistake.

      On my second account:
      - I tried to salvage and re-upload all my files, keep notes, photos, videos, etc in bulk to my second account
      - share my photos and videos of me, my wife and son with my dad using shared folder
      - share my porn that has been automatically backed up since perhaps 2010 with my backup account but then I cancel the share because I'm afraid my second account would get disabled permanently too.
      - I tried to organize all my porn to a folder and then archived them
      - suddenly at 12:56 AM GMT+8 on August 5th I got sms from Google that my first account has been disabled, again.
      - tried to restore but the same thing happened, Google won't reinstate my account and give no explanation what I've done wrong.

      Now I really cannot trust Google for my files backup anymore, there's no privacy at all. And as a giant company Google has been a bully, it terminates people accounts without warning, explanation or education about what is wrong, so people can learn their exact mistake and avoid doing the same mistake. And not even giving people a chance to redeem and fix their mistakes.

      As we all know sometimes it's not the owner who done something wrong, it can be a hacker, children playing with their parent's phone, or the phone got stolen and being used by the thieve to do violation, or someone tried to mess up with your account when they borrow your phone, uploads bunch of stuff that could potentially violate the policy.

      As for my case, I never share anything inappropriate to the public, like movies, or porn. I only use Google Photos and Drive as a backup drive so my PC Hard Drive won't get full and to share with my family. And I believe most people use Google Photos and Drive to backup all their stuff in bulk also, there's no way we can filter that many file alone. So why not Google, the one with the most powerful resources of hardware and software who can peek through all our private stuff just remove the file that it consider as a violation, instead of terminating the account entirely? Google force us to use one account for all it's product and service, but then it can terminate them all just for one mistake that the won't bother to explain, what a bully. Google allow us to store our data and then he peek through all private data and just kill any account it wants, even though those data are private and not shared.

      For all I know Google Photos has no policies and never mentioned about storing porn, I've tried to search for Google Photos and Drive policies and found none. I'm not sure if my account got hacked and being used to violate the policy.
      I need to know what have I done wrong, and why no info and no chance to fix it, and how to get my account back.

      Terminating people account is the same as killing and robbing them, all is lost, Keep notes, purchased apps, purchased items in apps, game data, contacts, my maps data, YouTube subscription and playlist, backed up photos and videos, documents, payment data. And Google doesn't let people to retrieve their data after it terminate their account, or pay for the loss, those data can be misused by Google or someone else. This kind of bully need to stop.

      If there's any way to tell Google about this please do so, because this is soooo wrong. This is not how you handle your customer.


      Answer:

      Please post this in the Accounts forum as they support account related issues 
       
       
       


      Answer:



      ====================End Question=====================


      Question: Regarding photos

      Google photos is not backing properly nd they are not showing my previous photo



      ====================End Question=====================


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