Saturday, March 26, 2022

How can I make a video or animation loop of my cat photos. Ty.

Question: How can I make a video or animation loop of my cat photos. Ty.

I'm trying to make an in memory of my kitties photos to share with family members....ty.



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Question: How close this?

Close this pop up¿



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Question: Google Photos / Takeout Export missing thousands of pictures and videos!

Hi I'll try and keep this as short as possible. Sometime ago I decided to move my entire Google Phot…

Hi
I'll try and keep this as short as possible.
Sometime ago I decided to move my entire Google Photos from an old Google Account to a new one.
I used takeout to download the files, I downloaded multiple 50GB files extracted them all to the same location and upon doing so it said some of those files already existed, Did I want to over-write or stop.

I chose to Over-write. I checked to see if some important events were in the export.
I assumed I had everything and a couple of months later deleted most of what was in my old account.
Later I realised I had lost thousands (Maybe tens of thousands) of photos and videos.

Recently I moved into the Apple Ecosystem and wanted to download a local copy of everything I had within my newer Google Photos account. I used takeout to download absolutely everything. After days of downloading extracting and then merging everything again, the same thing, hundreds upon hundreds of duplicate files in the 50GB Zips, What made less sense was even though they were the same photo (And the multiples don't exist online) some of them are a totally different physical size on the disk.

OK... I then imported them to Apple Photos and after over 20 hours of organising and categorising I relised that thousands (Again maybe tens of thousands) of videos and photos were missing AGAIN.

I kicked myself, must be user error, It can't be this bad.
Downloaded everything again... Same issue, OK download again this time watch them download. Watch them Extract and Manually move everything across, No overwriting anything or doing anything automatically.

No.. same Issue. Thousands of pictures and videos are missing.

Finally I decided to delete every single album within Google Photos and just export, that way everything is automatically arranged into "Photos from 2009, 2010, 2011" etc.

Everything downloaded again, Extracted manually, Merged Manually.
Added to Google photos again... thousands missing again.

To give you an example, 2021 has (In google takeouts downloaded and extracted zips)  
127 Photos and Videos

If I go into Google Photos web interface 2021 has 1082 Pictures and videos.....

WTF am I supposed to do here? I've wasted about a week of my time so far trying to make sure its not me, by downloading and re-downloading data.

Help Please!

Answer:

@Slacks,
 
As a volunteer I can't explain what you are experiencing and the Google Photos team do not investigate single user issues.
 
But rather than ignore this I suggest that you select al the 2021 photos and videos and use the 3 dot option to Download.  Select the first photo and use the mouse wheel to scroll down to the last photo, then press and hold down the shift key and move the mouse until the photos turn blue then with the shift key still held click on the last photo to select all.
 
Regards,
 
Peter


Answer:

Hi Peter.
Thanks for getting back to me and offering some advice.
If I'm right I think I can only download 500 at a time which will make the task fairly laborious, but, I think you may very well have the only solution available.

I'm in the process of creating 'Albums' by year so that I'm able to easily identify how many pictures I should have each year and then I'll be trying google take out and downloading them a year at a time.

If that doesn't work I'm going to use your method and hopefully this resolves the issue.
I must say, For a system that is so well put together its surprising how badly the export works.

Fingers crossed and I shall update the community following the completion of this work.
If this does work it may very well be the answer to a number of community posts that I came across.

Thank you again for taking the time to get back to me.

Chris.


Answer:

Hi Chris,
 
Before you get too involved with that, I have been reading through again and your example for 2021 should be very easy to double check by using Takeout and select the single album Photos from 2021 you should get the same number as you see on the web.  It could be that there is an album named 2021 spread over all the zips ad the method of extraction is not re-combining them.
 
Anyway, it should only take a few minutes and might point to a reason.
 
Peter


Answer:



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Question: I downloaded some videos from google to my android and now they are garbled and i cant view them .

Retrieve downloaded videos from google photos on my android. They won't play on my phone after being…



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Question: Wat type of fish egg us this

Kind of fish egg



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Question: How do i recover photos that were not uploaded to my gallery?

My phone broke down and when I bought another I did not recover photos from 3 days and they were alr…

My phone broke down and when  I bought  another I did not recover photos from 3 days and they were already in Google  gallery  and in this phone they  do not  appear how I can recover them

Answer:



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Question: My phone won't down load media images

There was a file on hangout that wouldn't upload to my phone



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Question: "Storage Saver" file size is too big - how to reduce ?

I have been saving about 3,000 photos per year (before photos counted against Google Drive quota). N…

I have been saving about 3,000 photos per year (before photos counted against Google Drive quota).

Now I'm set to "Storage Saver" - but isn't that still about 3 Mb/photo ?  For 3,000 photos annually, that's 9 Gb, right ?  I'll use all my free space in 18 months.

Are there any easy batch, online, free tools to reduce resolution (to 300k ?) before uploading ?

If I do this, the storage used by Google Drive will be 1/10th right ?  (300k vs 3 Mb).

Big hassle.  I keep high res on my own server.  Only view GP on phone -  so 300k would be OK, right?

Thanks !

Answer:

@Dave
Nothing is changed  in the backup quality apart from the fact the compressed files are counted now and 20 dollar per year for having 100 GB space instead of 15 is not very much (less expensive then all beer :-)
Because you are saving your originals on some server (how?), you may switch-off backup in the Google Photos-app on iPhone and upload downsized copies from server to photos.google.com and then you can use the original quality because your files will be smaller then the storage saver size. 
The drawback of this approach is that you will see look-alikes in the app: your originals on phone and the downsized copies at Google. 
So I would say: forget about and just accept these tiny payments yearly. 
Or stop with Google completely. 

PS: I assume that you don't have the choice for the so-called Express quality in your region, because that is a downsized upload in 2048px. See qualities


Answer:

Thanks. I don't keep originals on phone, so dupes aren't problem. 

Any easy batch online converters ?

Anyone doing this to save space? Sounds like no one is…..


Answer:

Why online? 
I use the batch-exporter of my photo-editor on my Windows-computer or the Pixillion Image File Convertor. 
So you have to find-out yourself. 
Sorry - just private volonteers here. 
 


Answer:



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Question: I mistakenly deleted my videos nd photos from Google I want to recover

I mistakenly deleted my videos and photos from Google trash 3 or 4 months ago please please please g…

Hi, Kahaani Tv
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Nevertheless, when you tap the delete icon in the Google Photos app, a warning appears telling you what will happen if you proceed. On your phone, that message asks, "Remove from Google account & synced devices?"
 

When you attempt to manually empty the trash/bin in Google Photos, another warning appears that explains the consequences of permanently deleting those pictures and videos. 
If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.


Answer:

Hi,  Kahaani Tv
 
Thanks for your reply
 
However, your delete action is 3-4 months old.
Had that been recent, I could have suggested use of any deleted file recovery app & search your phone.
 
However, by this time, the OS must have overwritten new content in that space.
 
Regretfully, there is no way to recover the deleted content either through Google Photos or your phone.
 
 


Answer:



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Question: I mistakenly deleted my videos and photos from Google photos trash i want to recover plz help me

I mistakenly deleted my videos and photos from Google please recover my video nd photos

Hello Kahaani,
 
Please review the following information in case there are any options you haven't yet tried. 

1. Check your online account - photos.google.com
If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than on
2. Check the trash - photos.google.com/trash
Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.
 
If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos. 
 
3. Review other options
  • if you previously used Picasa, visit picasaweb.google.com and search for your photos. 
  • have you made any backups of the photos on your phone, camera, computer, or elsewhere?
  • there is a small chance that you can restore the photos using a recover deleted photos app (Android). I haven't used them myself so have no specific recommendations. There may well be more app options if you visit the appropriate app store and try other search terms. I don't see any similar apps on the iOS store, but you could check yourself. 
  • you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
  • If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.
 Thanks.


Answer:



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Question: Hi I have a Google pixel 3s and don't have the option to make a locked folder in my photos. Help!

I followed the directions on Google search to go to the utilities folder in my photos and create "lo…

I followed the directions on Google search to go to the utilities folder in my photos and create "locked folder." However I do not have the option to click on locked folder

Answer:

Hello Kimberly,
 
Starting June 7 it will roll out in few weeks now. Keep your apps up to date. If you haven't received obe you will receive it soon.
 
Thanks


Answer:



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Question: How to delete feature photos

Delete feature photos

Hi, Heather Bell 7931
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, can you please specify which feature photo you want to delete?
The one's appearing on your albums?
Or for the automatically created albums of peoples, places & things?


Answer:



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Question: Why the photos are not getting uploaded in from my device?

I was trying to upload my pictures in the Google photos but it is not showing rhe option for backup …

@Vishnu
You have to be logged-in under the profile circle right-up in the Photos-app and there you also can go the Settings and then to Backup and check if you have used the same account there and you must decide about quality and allowing to backup via mobile-data usage. 
Then it should work unless due to some battery saving setting which will hinder the app to work in background. 
Good luck


Answer:



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Question: Why doesnt videos play in the photos

I hv 2 videosin my photos that has writing on it that says it cant be played..its about 41 seconds l…



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Question: Photo book order not received

Photo book order shipped but haven't received it yet. Can it be traced?



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Question: I cannot store my WhatsApp income photos and video in sd card or phone storage.



@Chaminda
That does not have anything to do with Google Photos and it hardly makes sense either because these file are so strongly compressed that they take much less space then your own pictures & movies. 
So stop trying because WA has no option for downloading to another storage location. 

PS: much better to share via Google Photos which does not use additional storage on your phone and with a much better quality and no loss of dates.


Answer:



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Question: Why does it show ive used 2.65 gigs of storage when i have not uploaded anything since June 1st?

I was just trying to find out why google photos says im using 2.65 gigs of storage when all storage …

I was just trying to find out why google photos says im using 2.65 gigs of storage when all storage prior to june 1st is supposed to be free and i have not uploaded anything this month.

Answer:

@Larry
Since years your accountspace is used for Gmail + Drive + Photos and it is quite possible that your have used 2,65 GB for Gmail merely over years. See one.google.com/storage 
It is up to you to delete very old mails to free-up some space.


Answer:

@Larry
Since years your accountspace is used for Gmail + Drive + Photos and it is quite possible that your have used 2,65 GB for Gmail merely over years. See one.google.com/storage 
It is up to you to delete very old mails to free-up some space.


Answer:



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Question: Appas SS97

9,71E+09



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Question: Why is it missing codec

Watch a video

Hi Emmanuel,
 
Please give us more details about the problem. 
 
Thanks! 


Answer:



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Question: Backup and Sync messed up my photos

Here's my situation: 1. I have mac photo library on external hard drive. 2. I use macbook 3. I use a…

Here's my situation:
1. I have mac photo library on external hard drive. 
2. I use macbook
3. I use android phone
4. I have 3 google accounts on same android phone.
5. I tried to backup and sync my mac photo library to google photos using 1 google account that has empty photos. 
6. I noticed google tried to sync photos from another google account and the mac photo library. My photo library only has 1900 pics and backup and sync says it has over 20000 photos to sync. 

Can someone tell me what to do? I'm afraid if I delete the contents then will the photos across all devices be deleted? 

Thank in advance

Answer:



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Question: I'm unable to backup

I'm unable to backup the photos

Hi There,
 
What error do you get while trying to back up your photos?
 
Regards,
Shyamsalma


Answer:



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Question: Screenshots

How to take screenshots

@Mary
Normally by pressing the lower sound button and the power button simultaneously, but that needs some training. If you see a flash, you have one :-)
Good luck

PS: in the Google Photos app screenshot often are saved in the so-called Camera-folder on the Library-page, so they will get backupped also. But they can be hided by archiving them.


Answer:



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Question: uploading images to Amazon via feed file - must have http URL instead of https - is this possible?



I have images to upload into Amazon listings. Best way to do this is to fill in the excel template feed file with each photo's URL and upload into Amazon.  Got the Share with anyone link for each image, inserted into feed, uploaded and it didn't work.  Amazon says URL's must be http - not https.  Is it possible to get an http URL for images stored in Google photos/Google Drive?

Answer:

Bethanne, 
 
The reason it didn't work when you pasted in the Google Photos URL is because that URL points to the album, not to the individual picture. It's actually a bit of a challenge to get a working URL that points to a Google Photos image. 
 
It is, however, quite easy to do this with Google Drive files...
 
From within Google Drive, change the sharing settings on an image file to "anyone with the link." Then you can use the following URL template, replacing the Xs with the image file's ID number. 
 
https://drive.google.com/uc?export=view&id=XXXXXXXXXXXXXXXXXX
 
For example, the following URL points to a placeholder image that's in my Drive: 
 
I've tried replacing the "https" with "http" and it does still work, although I think the browser is just automatically re-adding the S. Maybe that will work for you. 
 
Regards,
~ Greg
 


Answer:

Bethanne, 
 
The reason it didn't work when you pasted in the Google Photos URL is because that URL points to the album, not to the individual picture. It's actually a bit of a challenge to get a working URL that points to a Google Photos image. 
 
It is, however, quite easy to do this with Google Drive files...
 
From within Google Drive, change the sharing settings on an image file to "anyone with the link." Then you can use the following URL template, replacing the Xs with the image file's ID number. 
 
https://drive.google.com/uc?export=view&id=XXXXXXXXXXXXXXXXXX
 
For example, the following URL points to a placeholder image that's in my Drive: 
 
I've tried replacing the "https" with "http" and it does still work, although I think the browser is just automatically re-adding the S. Maybe that will work for you. 
 
Regards,
~ Greg
 


Answer:



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Question: No sound is in the movie

I tried to download a movie



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Question: I recently had a very full phone with 127.9. Of 128 full. I upgraded to 2tb.

I recently had a very full phone with 127.9. Of 128 full. I upgraded to 2tb. I am good but now I am …

I recently had a very full phone with 127.9. Of 128 full. I upgraded to 2tb. I am good but now I am trying to download google photos on my phone so I can delete them from my account. I made an archive. It sent to my email. When I download by clucking tge button, it says I have alrady download ed them . I looked in google photos and it is frozen on 1percent and has been like tgat for days.Please help.Thx

Answer:



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Question: How can I hide my pictures

Hide my photos

Hi, Yogesh Sharma 3930
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
You can archive your photo. That will prevent it's appearance in the gallery view.
You can also hide the albums in which the photo resides.
 
However, the photo will still appear in searches & achieve view.
 
Nevertheless, please wait for the rollout of a new feature as promised in this article.
 
Once available, you can go for hiding the photos as you wish.


Answer:

Hi, Yogesh Sharma 3930
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
You can archive your photo. That will prevent it's appearance in the gallery view.
You can also hide the albums in which the photo resides.
 
However, the photo will still appear in searches & achieve view.
 
Nevertheless, please wait for the rollout of a new feature as promised in this article.
 
Once available, you can go for hiding the photos as you wish.


Answer:



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Question: Photos recovery.



Hi Akena Willy chrispus,
 
Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.
 
There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.
 
As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:
https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g
 
I hope you manage to find your photos, good luck.
 


Answer:

Hi Akena Willy chrispus,
 
Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.
 
There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.
 
As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:
https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g
 
I hope you manage to find your photos, good luck.
 


Answer:



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Question: Elizabeth hope garvey

Hiden photos of Elizabeth garvey



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Question: Hello sir



Hello There,
 
If you deleted an item and want it back, check your trash to see if it’s there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. And check the Trash .
  3. Click Restore
If the item is not in your trash, it may be permanently deleted and cannot be recovered.
You may also try to get a local professional to recover the photos from your phone storage,
but sorry to say Google cannot do anything about it.
​​​​
Have a look at this link to learn more.
 
Regards,
Shyamsalma


Answer:



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Question: My backup is working extremely slowly or mayb not at alll

I am waiting for backup to upload photos and i have already tried everything else.

Hello Mahima,
 
Please try using some different wifi connection and clear the cache of the photos apk.
 
Let's know how it goes.
Thanks.
 


Answer:



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Question: My phone was hacked and I lost all my phone pictures for the past 68 years now I don't have access t

Trying to recover all my photos from hacked emails address



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Question: My GMAIL ACCOUNT FOR HACKED OVER THE PAST TWO TO THREE FOUR YEARS AND I LOST ALL MY PICTURES AND I C

I want all my old photos back that were hacked away from meI want all my old photos back that were s…

Hi Frank,
 
Did you also lose access to your account? If so, you can try to recover your account but I think too much time has already passed. To start the recovery process, go to the Gmail sign-in page and click “Forgot password?” or go here: https://accounts.google.com/signin/recovery  
 
See these links: 
 
"Account Recovery - Google couldn't verify that <account> belongs to you": https://support.google.com/accounts/thread/2307038
 
"Gmail Account Recovery" Blog post: http://gmailaccountrecovery.blogspot.com  
 
"Can't sign in to your Google Account": https://support.google.com/mail/troubleshooter/2402620?hl=en


Answer:



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Question: Collage is not making

Collage is not making

Hi, Sharda Saini 4179
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, can you please describe something more about what happens when you try to make a collage?
 


Answer:



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Question: By mistakly deleted my old pictures from Google photos and want them back

I accidentally clicked on free up space and deleted my old photos which I want back. I immediately s…

I accidentally clicked on free up space and deleted my old photos which I want back. I immediately stopped it and restarted my phone but still not able to get them back.

Answer:

Hello There,
 
If you deleted an item and want it back, check your trash to see if it’s there.
  1. On your Android phone or tablet, open the Google Photos app .
  2. And check the Trash .
  3. Click Restore
If the item is not in your trash, it may be permanently deleted and cannot be recovered.
You may also try to get a local professional to recover the photos from your phone storage,
but sorry to say Google cannot do anything about it.
​​​​
Have a look at this link to learn more.
 
Regards,
Shyamsalma


Answer:



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Question: Why my photos are not loading?

My photos are not loading on mi device. They are not opening even if i click on them. I can see my p…

My photos are not loading on mi device. They are not opening even if i click on them. I can see my photos from pc if i log in but not on my phone. I have cleared cache and data as well but nothing is working. I have updated google photos as well.

Answer:



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Question: Hi. I'm raju my photos and videos deleted .



Hi Raju Bobbali,
 
Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.
 
There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.
 
As a final attempt to get them back, you could follow these instructions and contact the Google Drive Team:
https://www.google.com/appserve/mkt/p/AFnwnKUsl-F_t0TUyIXrkfObI--uJtlfnEqPpLbeAP2-6U45llAcvRDGpWldi39hQWLt01HdYzieEvV2WG2_dY6lzxpovqAlFkWYvfVa_x0mC8kDUnz7r2AGs_-A5J1fULgzXWGY2iheDap39g
 
I hope you manage to find your photos, good luck.
 


Answer:



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Question: Please refresh my Google photos backup file

My Google photos backup file

Hi Mahesh Dafada,
 
Thank you for posting to the Google Photos Forum today, 
 
I'm sorry but we're all just volunteers on this forum with no access to your account, please explain what you need exactly and we'll see if we can help.
 
If you have anymore follow up questions, please let us know.
 
Have a lovely day 😊
 


Answer:



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Question: Wanna put video in Slow motion

I wanna slow the speed down on a video



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Question: Screen shot pics are also backing up ..... but I don't want backup of screen shot pics

Screen shot pics are also backing up....but I don't want backup of screen shot pics

Hello Sir,
 
Go to Google photos then library then you will photos on device click on view all then open screenshot folder then disable the backup and sync
 
Hope this helps.
Thanks.
 


Answer:



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Question: I have deleted photos from trash, can a still restore them?

I want to recover photos, plzzz

Hi Shota,
 
I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
 


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Hi Shota,
 
I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
 


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



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at

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