Saturday, March 19, 2022

How can I download very important videos to messenger chats I have a 20 minute video that is urgent

Question: How can I download very important videos to messenger chats I have a 20 minute video that is urgent

I have taken a 20 minute video of a property that a family member and with a three year son has live…

I have taken a 20 minute video of a property that a family member and with a three year son has lived in for 3 years it's my husbands and my property it's urgent I get this sent to certain people, I have done this before, just not that long of  a video by creating a link then sent to messenger I tried doing this last night and it's saying now on my screen uploading and it should have already be finished what do I do

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Question: How to insert subtitles in the videos



Hi, Deep Mav

Welcome to Google Photos Community Support Forum & thanks for your query

The current video player in Google Photos doesn't have the feature to add subtitles in a video.

You can suggest that feature through Help & feedback route.


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Question: Is it possible upload all my photos, but not have this app delete them from my phone?

I just turned on the sink function to upload my camera roll, but I want to make sure those photos do…

I just turned on the sink function to upload my camera roll, but I want to make sure those photos don't get deleted from my phone before the upload is complete

Answer:

Nothing will be deleted from your phone as long as you don't fall in love with its Free-up space option. 
But not clear why you want to use Google Photos at all - most people do complain about only :-)
Good luck


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Question: How to move photos

How can I move photos between albums without making duplicates.ta



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Question: My videos seem to always play back sideways or upside down.



Cont
I have gone to settings and applied rotate screen and calibrated my phone.
I know it's not my phone acting up...Its definitely me

Answer:

Hi Valerie,
 
are you using Google Photos? Do the videos play on the https://photos.google.com/search/_tv_Videos website with the same orientation with which you originally shot them?


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

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Question: My personal sex video disappeared from photos archives

I always avoided any explicit photos or videos with my phone because they are synced with the cloud.…

I always avoided any explicit photos or videos with my phone because they are synced with the cloud. Recently, my girlfriend and I threw caution to the wind and recorded a video. So it wouldn't come up when I was showing photos to friends, I archived it. I went back to look a few days later and IT'S GONE!

I checked in photos, archives and checked trash. Nothing. What happened. We are a bit worried, but figured someone who hacked would copy it, not delete it. Does google delete things from people's private photos account?

Answer:

If shared, viewers can report such explicit items for abusing and then Google may decide to remove that item. But as long it stays within your private account, that does not happen of course. 

So I am afraid that this video was not yet backupped and that archiving seems to be equivalent with deleting without any leaving any trace in trash or on https://photos.google.com

Unless you are not aware that this archive can be found under the 3 small lines of the app or site.  
Sorry - no Google here to explain more accurately.


Answer:

If shared, viewers can report such explicit items for abusing and then Google may decide to remove that item. But as long it stays within your private account, that does not happen of course. 

So I am afraid that this video was not yet backupped and that archiving seems to be equivalent with deleting without any leaving any trace in trash or on https://photos.google.com

Unless you are not aware that this archive can be found under the 3 small lines of the app or site.  
Sorry - no Google here to explain more accurately.


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Question: Deleting photos

How do I delete all photos in my camera without having to do it one at a time? Thank you in advance.

You need a computer tp do that.
On a phone you have to select each one and after selecting them all then hit delete.


Answer:

You need a computer tp do that.
On a phone you have to select each one and after selecting them all then hit delete.


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Question: I can't backup my images

Iam trying to backup the what'sapp images but it not working



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Question: Please don't delete anything from ".hidex_dont_delete_me" !!!



Please don't delete anything from ".hidex_dont_delete_me" !!!The files have lost may cause by one or some of the following reasons:1.Your phone have been reset;2.You have used cleanning apps to clean your phone;3.You have deleted your the folder name .hidex_dont_delete_me or the files inside it;4.You have removed or change your SD cardSince your files only store in your device, it cannot be recover or back up, please keep in mind don't delete any files under the folder name .hidex_dont_delete_me of your device's root directory next time, or you can backup your files before factory resetting or changing to a new device.

Answer:

Please don't delete anything from ".hidex_dont_delete_me" !!!The files have lost may cause by one or some of the following reasons:1.Your phone have been reset;2.You have used cleanning apps to clean your phone;3.You have deleted your the folder name .hidex_dont_delete_me or the files inside it;4.You have removed or change your SD cardSince your files only store in your device, it cannot be recover or back up, please keep in mind don't delete any files under the folder name .hidex_dont_delete_me of your device's root directory next time, or you can backup your files before factory resetting or changing to a new device.

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Question: Hello. If i back up photos in original quality can I switch them to high quality?

I want to try "Original quality " in google photos but I want to know if in the future I will change…

I want to try "Original quality " in google photos but I want to know if in the future I will change my mind can I reverse all of them to "high quality"?

Answer:

@Alin
It makes no sense to use original quality if your pictures never come further then your iPhone. Because they a have a 12 MP camera, high quality pictures still will have a 12 MP resolution , but use less MB at Google. 
But even on high quality Google will start to count for new uploads after June 1

At original quality you should be prepaired that you may need to pay for more storage soon, especially if you shoot a lot of movies. 
But with the Recover button at photos.google.com/settings you can have original quality compressed to high quality.


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Question: Thumbnails "shift" downward after scrolling

Hey - I recently just got a new Android phone (One Plus 7 Pro) from my Galaxy S8+. One odd thing I n…

Hey - I recently just got a new Android phone (One Plus 7 Pro) from my Galaxy S8+.  One odd thing I noticed is that the last ~6 months of photos a good portion of them when you scroll down in the "month" or smaller view the thumbnails of photos will "shift" down.. sometimes downloading the photo will shift the thumbnail and be fine but it's kind of jarring to scroll and see all the pictures move.

I've tried clearing cache, uninstalling, reinstalling, etc.. seems to possibly be some something either oddly specific to the device, which doesn't make a lot of sense or something weird Google's end?

Any ideas?

Answer:

Hi Appleanche,
 
what version of Android and of the Google Photos app do you have? Is your device rooted or with a custom ROM?


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Hello,

I'm on OnePlus's default Oxygen OS, which is Pie.

For Google Photo's I'm fully updated from store on version 4.2.0.2585999355

I also wasn't clear in my original post but past the last ~6 months the photos don't have that same shift affect for some reason.

Edit - Also no root, etc - basically completely stock. I've only had the phone for about a week.


Answer:

Do you have any system settings or installed apps that may interfere with Google Photos, such as battery optimization options or apps that use screen overlays?

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Hello,

Thanks again - as far as I can tell no there isn't.

Oddly, like I mentioned in the original post any photos ~6+ months older don't have this issue at all.   Should I try something on my previous phone?


Answer:

Hi Appleanche,
 
what version of Android and of the Google Photos app do you have? Is your device rooted or with a custom ROM?


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Hello,

The S8+ is on Pie - same as the OnePlus.

I'll try to get a video - but I've been using Google photos nearly since it's release on multiple phones and haven't seen this behavior.  It's also odd that it happens only on the last chunk of photos and not any old ones that I haven't looked at in forever.

Another oddity that may or may not be related to this is when I hit "save to device" on a photo sometimes it creates a duplicate.  It's almost like it's not reading those photos right from the server or something.

I think when I get home I'm going to try to download a day or something like that, delete it, and then reupload it from my S8 and see what happens.


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Question: TRANSFER PHOTOS/VIDEOS FB TO LAPTOP (FLASH DRIVE). DOWNLOADED TO CELL BUT SAYS FILE IS TOO LARGE???





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Question: How do I switch back to grid view? It's impossible to find anything in the new layout.

I'm trying to change the thumbnail view in my albums. They used to be a neat easy to browse grid, no…

I'm trying to change the thumbnail view in my albums. They used to be a neat easy to browse grid, now they're arranged by size and shape and I can't find anything I'm looking for.

Answer:

Hi Ryan

In the main photo stream, simply pinch or zoon the images to change the size / view.

You can also use the preset view selector.  From the main photo stream, go to the : menu and select the Layout : Comfortable / Day / Month / Year view that you prefer.  (If you don't see a particular view option mentioned, you are already in that view mode.)

Cheers,

Joe


Answer:

Really?  All I want is a thumbnail view.  You assholes think your enhancements are so good that you force them on people without the option to go back to the basic layout.  Trump is a real jagoff but I hope he crawls up your ass.

Answer:

I thought they broke it and I was annoyed but if you pinch to expand, it takes you to grid view. I do think this is counter-intuitive when we are used to seeing an option called "grid view" that we can select.

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Well we can't do that on a computer... I want smaller previews in the grid in the main tab, we can change it on Android just by pinching but not on PC...

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Why the google drive grid view is no longer in thumbnail icons format but showing full size image and videos ? what is going on ? how do i view in thumbnails under grid view ?

Answer:

I am getting so fed up of being this DICTATORSHIT!!! 

GOOGLE LISTEN TO US, YOUR USERS/PAYING CUSTOMERS/FANS ETC!!!

Hey!! Take an option away, make it different. I haven't a problem with that OK.
But to change things around, and basically dictate to us how these apps are now to be used by us (your users) and not even give us any options/settings for us to personalise them for our own ease/preference of use is frankly beyond me!

Are you trying to please Korea FFS! 

A: Please start listening to us (your users)
B: Please stop bullying us users into your ways/methods & basically rules of use!

C: I am damn sure I am not the only one who is of this way of thought towards Google's ways of evolving/Updating/Changing of apps.

It seems to me every time you update something you take away more from us the end users.

I hope you listen and pass this up the line... Hopefully if you actually care that is?

Geoff C.


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Question: Photos aren't showing up on photos.google.com.

Google Photos doesn't show anything that I have from my devices, and I'm pretty sure that I've backe…

Google Photos doesn't show anything that I have from my devices, and I'm pretty sure that I've backed up my photos and videos (since it's done automatically on my end too). Is there an issue with that?

Answer:

Yup, using photos from the browser returns a 503, hopefully they are just having server issues and they'll be back. I wouldn't like to lose all photos that's the main reason I pay for storage.

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Question: Screenshots Duplicating in iOS

I'm experiencing an issue with my Google Photos app/account that's causing all of my screenshots fro…

I'm experiencing an issue with my Google Photos app/account that's causing all of my screenshots from iOS to duplicate. Every time I take a screenshot on my iPhone or iPad and open the Google Photos app, I'll see the original screenshot I took along with one or two additional screenshots. 

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Question: I want to recover permanently deleted photos

I tried everything to recover photos but couldn't plz help to recover them

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
 


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Question: My call recording folder is deleted





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Question: How to delete pictures from SD card

Cannot find where to give permission to delete from SD card



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Question: My pictures are gone because Google Photos

Google Photos suggested to free some space from my phone by transferring photos to Google Photos. I …

Google Photos suggested to free some space from my phone by transferring photos to Google Photos. I clicked on  the button, thought there might come some suggestions. But it was excecuted right away :(

Now one of my folders is gone from my phone and it is not transferred to Google photos neither. I have checked the recycle bin/trash and also the archive, nothing there. I cannot believe that google would delete photos that are not transferred/synced to google photos. This happened just half an hour ago so the trash is not deleted.

I have read all of the instructions, nothing helps. So don't give the same answers that are already given.

1) Is the above scenario possible (folder deletion by google without it being synced)?
2) Can you recover this folder?

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Question: How to not display shared album images in Photos

It used to be that my Android phone and Google Photos only showed my photos and I had to click from …

It used to be that my Android phone and Google Photos only showed my photos and I had to click from a menu to show images in an album my sister made, where all of us siblings could share photos of our kids with each other and our parents, but now all the shared images are mixed with my own and I can't find anything to unclick.

I really don't need or want to see pics of my nephew's vacation mixed-in with pictures I took. When I want to look at the shared album, I should be able to go to it directly and not have to wade through them to find my own. Also, when this problem first started, I deleted some images I had previously shared from my phone to make space and the best I can tell, it deleted them from my sister's album. Is there someplace I inadvertently clicked?

I've tried searching through this forum and all I have found is a suggestion to rename my sister's album, so that I can use a keyword to exclude it from a search, but there has to be better solution or a different software package I can use. Don't get me wrong, I am interested in seeing an occasional photo of a niece I've never met or snow at my sister's place, but I don't need to or want to see it when I'm looking for pictures of people unrelated to my siblings or informational tags on freezers that I took at Sears.

TIA

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Question: I need a translater ffor writing on a samari sword or can i key in something on my android

It is written I'm Japanese or Korean..I want to know what it says on a samori sword. I have a pic on…

Hi, Sharon Smith 9621

Welcome to Google Photos Community Support Forum & thanks for your query

A new feature is now available in Google Photos.
Tap to open a photo containing text & tap the three dots at the top right corner.

Slide up & then the app will offer multiple options like "Copy text\

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Question: Memorycard not suported my mobile

Reason



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Question: How to remove folders in DCIM for backup except Camera folder

I need to remove Screenshot and other few folders under DCIM folder from backing up to google photos…

I need to remove Screenshot and other few folders under DCIM folder from backing up to google photos except "camera" folder.

There was no option to neglect these folders that are in DCIM.

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Question: I can't post on my story





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Question: Photos and videos are not saved to Google

Photos and videos are not saved to Google



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Question: How do I get sites.google.com to insert photos in the correct orientation?

I have photos that are taken in portrait mode, uploaded in portrait mode, and clearly showing as por…

I have photos that are taken in portrait mode, uploaded in portrait mode, and clearly showing as portrait mode. When I try to upload them into Google Sites, they are being rotated. It still has portrait dimensions, but the photo itself has been rotated 90 degrees, as if the original photo were taken in landscape. There doesn't appear to be a way to rotate the photo (really? In 2021?).

How can I get slides to correctly upload the photo as it is?

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Question: How do I backup my photos to my SD card?



Although this can be done on your phone, I wouldn't recommend removing the SD card from your phone to have the pictures made. Instead I recommend the following to copy and transport images taken on your phone and backed up to Google Photos:
  1. On a computer, insert an SD card directly into the computer or into a card reader. Or, unless you have a specific need to have the images on a card, insert any USB thumb drive.
  2. On your computer's browser, navigate to Google Photos (photos.google.com), sign in to your Gooble Account, open Photos view and Select the images you'd like to work with one at a time, or up to 500 at once. (On a Windows computer, and perhaps a Mac as well, if you want to Select strings of consecutive images, Select the first image in the string, scroll down to the last image in the string, hold down the Shift key on your computer while you Select that image; the entire string will be Selected.)
  3. Now you can download the selected images by selecting the More Options icon in upper--right of screen and choosing Download, then following the prompts to download the images onto the card or thumb drive inserted in step one.
  4. Finally, right click (on a Windows computer) on any Zip file the process created for downloading more than one image at a time, and select Extract All.
Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems).


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Question: Can deleted photos be recovered



Please just answer my question.
And  if it's possible
HELP me retrieve all my photos
On Google photos, Facebook photos
Ect.
And reCaptcha is lame can it be eliminated?

Answer:

Bryan, did you have Google Photos installed? And where these Photos backed up to Google Photos?
 
You can visit photos.google.com to access your backed up photos


Answer:

Bryan, did you have Google Photos installed? And where these Photos backed up to Google Photos?
 
You can visit photos.google.com to access your backed up photos


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Question: I want to get back some photos,





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Question: Not detecteing one person

One person is not detecting by google photos... Neither automatically nor manually



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Question: I accidentally deleted photo

Please restore my photo

Hey there,
 
I’m sorry, but it’s not possible to recover photos permanently deleted from the Google Photos Trash. 
 
I would recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive#topic=14940&contact=1 contact form, select a contact option, and tell them you permanently deleted files in Google Drive and would like to recover them.
 
Hope this helps,
-Zev
 
Gold Product Expert | @ZevSupport


Answer:

Hiya! I'm Zev, but if you're a Twitter user, you might recognize me as @ZevSupport. I've been a Product Expert for a little over two years, and I've got knowledge and experience with many software and hardware products! Helping others is a part of me, but when I'm not here on the forum, you might find me learning a new language or taking some nature shots! ** Proud winner of the Google Help on Social Award for assisting over 10K users on Twitter.

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Question: Hello Google need my photo of may2019 pls assist

Hi team. I need my photos for the period of May 2019 . in that my brother last memory please help me…



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Question: I want my 8 digit backup code of my email address

8 digit backup code



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Question: My pic all is my fun back up

All pic



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Question: emptied trash and want to restore photos & videos

Deleted photos from drive which inadvertently deleted them from my galaxy s8 gallery as well. tried …

Deleted photos from drive which inadvertently deleted them from my galaxy s8 gallery as well. tried recovering them on the phones end, but had no luck since I emptied the trash. already contacted google drive support which did a file recovery (the results of which are pending) and directed me to inquire here.

Answer:

Scott, this is a user to user forum, for Photos deleted from trash, there is nothing we can do about it, as it's a permanent deletion :(
 
As you have already contacted Google Drive Support, let's keep our fingers crossed and hope for good results.
 
Cheers


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Question: How do I co

Any one copying me



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Question: I didn't get all my pictures and videos when I did backup I only got pictures from 2018

Can u help me retrieve all pictures and videos from 2019 to 2020



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Question: What will I do if I want my SD card to read and to manage





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Question: Backed up photo's not visible

I backed up my photos in my google photos and after that deleted them from my gallery but they are n…

I backed up my photos in my google photos and after that deleted them from my gallery but they are not loading only blank space is showing 2-3 photos are only visible and rest are not visible. Why my photos are not showing there.

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Question: Am not able to apply the photo as a wallpaper from the Google photos it'sshowingasmageloadingfailed

When am trying to apply the photo as a wallpaper from the backup photos it's showing as image loadin…



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