Google photo QA: Error my photos. Where

Question: Error my photos. Where

You will find this article helpful.

https://support.google.com/drive/answer/1716222?co=GENIE.Platform%3DAndroid&hl=en

Answer:

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Question: I deleted videos off my phone. They disappeared from Google photos. Where did they go?

I deleted photos from my phone to free up space. I went directly to Google photos. They disappeared.…

I deleted photos from my phone to free up space. I went directly to Google photos. They disappeared. I know they were there. I took the videos Saturday. I've never had this problem. They're not in deleted. I didn't delete them from Google photos. I took another quick video to see if it would do it again. It saved. The videos lost are from my daughter's wedding, which makes this worse.

Answer:

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Question: How do I resize 800 screenshots, put them in a 2x2 grid for printing? save paper?

I need to print 800 screenshots, they are saved on google photos. I want to resize those 800 screens…

I need to print 800 screenshots, they are saved on google photos. I want to resize those 800 screenshots and to fill them in on a 2x2 grid, or any grid to save space and to save ink and paper. I'd rather print 200 pages of smaller images than 800 of one large image.

Answer:

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Question: Can't find my unarchived photos

Unarchived photos? Where are they located

Hello Kathy,

Go to google photos> librabray> then you will find archived folder.

If you unarchived a photo it goes back to its original place.

Hope this helps

Thanks.

Answer:

Hello Kathy,

Go to google photos> librabray> then you will find archived folder.

If you unarchived a photo it goes back to its original place.

Hope this helps

Thanks.

Answer:

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Question: Google Photos 'Time' info does not update the files

Hi All I've recently had to take early retirement so have finally got around to correcting the hundr…

Hi All

I've recently had to take early retirement so have finally got around to correcting the hundreds of scanned pics from the scanning date to the actual date they were taken, I did so in the Google Photos 'info' and after about 2 weeks it all finally looks in correct order both in the app and on the web.

I decided to download them all to have a 'hard copy' of them, so after unzipping everything, was left with a load of folders for the various albums and Years taken in.

However, all the scanned pics are not showing the corrected dates!

Is there some sort of utility that can write the date (that's in Google Info) to the downloaded files? I've tried 'Exif Date Changer' and that's good for when a range of photos are on a specific day/date, but not much good when they're all spread over diff dates.

Thanks for any help....

Edit: I've been doing a lot of reading on this today. As you probably know, all the edits I did in the GP app & site are in the accompanying .json files for each pic. There are 3rd party paid-for software that can merge the two back together, also some free ones to do it as well, but they're non-gui tools that are way over my head in how to use them.

Answer:

Hi, Phil Morris 12

Welcome to Google Photos Community Support Forum & thanks for your query.

The information regarding the date, time & place corrections made in Google Photos remains on the server only & doesn't get included in the downloaded picture.

Please see the note in the help desk article

"You can change the date and time stamps for photos and videos using a computer. When you change the date and time of your photo, the edited date and time will appear in Google Photos. But if you share it to other apps or download it, it may show the original date and time saved by your camera."

The only way to avoid that is to edit the date & time, first on a desktop, & then upload the pics to Google Photos.

Nevertheless, you can suggest that improvement through the help & feedback route.

Here is a link explaining how to do so.

Send feedback to the Google Photos team

Once a sufficient number of users request the same feature, that may become available later on.

Answer:

@Phil

There is no simple method to solve your problem and sending a feedback to a company with so less brains makes no sense either - just because of a too low amount of users with the same problems.

So you simply should have used editing software on PC which allows for adjusting dates in the correct way before uploading like stated by mr. Unknown.

And because you are talking about hundreds instead of thousands, that still maybe the best approach.

Another way is not using Google Photos for this special stuff at all, but Microsoft OneDrive instead.

Then you need to give your files serial filenumbers which allows for sorting in the right chronologic order within a folder, but that can be much more simple then individual dating.

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Question: Unhappy at the cropping! Cut off many parts of pictures..

The cropping was done by Google photos ..they cut off parts of many pictures!

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Question: I found data being used for something called 10031 . What could this be for?

Don't know what this is 10031

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Question: I can't rename any folder I have created, please give a solution for OnePlus 8t

I can't rename any folder I have created, please give a solution for OnePlus 8t

Hi, Maanbhav Creations

Welcome to Google Photos Community Support Forum & thanks for your query.

However, regretfully, your query is not related to any feature in the Google Photos app

Google Photos arranges to rename a folder by passing on the request to the OS.

The OS on such models are not pure Android but reconfigured versions & that creates problems.

Nevertheless, I noted some discussions on Reddit and found another user has suggested some solution through direct messaging. You can try that.

Answer:

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Question: Photo sharing

Hello dear Google team. My photos from Google Photos are shared with a friend. How can I prevent my …

Hello IIkin,

There are three areas I would recommend looking to:

Stop Sharing

First, make sure you are not sharing any albums with him.

You must be the owner of the album to remove someone.

Open the desired album.
Click More and then Options.
Scroll to find the contact you’d like to have removed.
Click More and then Remove person.

You can find more detailed information here:

https://support.google.com/photos/answer/6280921?co=GENIE.Platform%3DAndroid&hl=en

Block a Person

To stop interactions with someone, you can block their Google Account.

Open the Google Photos app Photos.

Open an album that they've joined.

Next to the person's name, tap More and then Block person.

You can find out what happens when you block a person

here https://support.google.com/photos/answer/7066109

Secure your account

If you shared your password at some time with your ex, or they happen to know your password, take the opportunity to secure your account and change your password.

Visit https://myaccount.google.com/ and use the security and privacy checkups to address areas of concern. You may want to use the Google Account area to log out of all devices, then change password and log back in with new password.

Be sure to have additional verification methods (like a phone numbr and another email address added to your account) that you can use for verification if something goes wrong during a password reset, so you can still access your account.

Thanks.

Answer:

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Question: படங்கள் தெளிவாக இல்லை

Hi, Muthu Raja 1397

Welcome to Google Photos Community Support Forum & thanks for your query.

Can you try to do so through another route? Please enter the link https://photos.google.com in any of the web browsers available on your phone. Log into your account & then see whether the photos become visible.

Answer:

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Question: Backup problems

Why is it taking so long to upload a video to my Google photos account? I have plenty of storage.

Hello Melody,

I would suggest you try changing your wifi connection and if possible try uploading with mobile data.

Clear the cache memory of the google photos apk.

Thanks.

Answer:

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Question: Missing settings

Missing 'Face Labelled as "me"'. How do I get it back?

Missing 'Face Labelled as "me"'. How do I get it back?

Answer:

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Question: My gmail has gone i to wrong hands , can you delete all my photos and videos permanently as i'm unbl

I want to delete my photos permanently

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Question: My photos recover

My delete photos recover

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How do I change the view to see smaller thumbnails?

The layout changed so I only see big photos two at a time, how do I go back to smaller thumbnails?

The layout changed so I only see big photos two at a time, how do I go back to smaller thumbnails?

Answer:

Hello Whitney,

Just go to Google photos pinch in with 2 fingers.

Thanks.

Answer:

Hello Whitney,

Just go to Google photos pinch in with 2 fingers.

Thanks.

Answer:

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Question: How to save photo in Google

Cloud

Hi, Partha Sarathi Ghosh

Welcome to Google Photos Community Support Forum & thanks for your query.

To save photos on the cloud through the Google Photos app, please switch on the setting "Backup and sync".

The app will then upload everything to the cloud.

Answer:

Hi, Partha Sarathi Ghosh

Welcome to Google Photos Community Support Forum & thanks for your query.

To save photos on the cloud through the Google Photos app, please switch on the setting "Backup and sync".

The app will then upload everything to the cloud.

Answer:

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Question: I have accidentally deleted the photos and videos even from the trash please help me recover it.

I've tried through various apps but is of no use I've even deleted from the trash accidentally click…

I've tried through various apps but is of no use I've even deleted from the trash accidentally clicked the centre delete instead of restore photos please help me recover it!

Looking forward for you support I've written a mail earlier as well regarding this

Answer:

Hello Suhas,

Please review the following information in case there are any options you haven't yet tried.

1. Check your online account - photos.google.com

If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than on

Community Console Google Photos

2. Check the trash - photos.google.com/trash

Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.

If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.

3. Review other options

if you previously used Picasa, visit picasaweb.google.com and search for your photos.
have you made any backups of the photos on your phone, camera, computer, or elsewhere?
there is a small chance that you can restore the photos using a recover deleted photos app (Android). I haven't used them myself so have no specific recommendations. There may well be more app options if you visit the appropriate app store and try other search terms. I don't see any similar apps on the iOS store, but you could check yourself.
you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.

Thanks.

Answer:

If it's gone from trash then I am sorry to say it's deleted permanently nothing we can do further. Just look in your phone gallery if they have recover bin of not then it's gone.

Thanks.

Answer:

Hello Suhas,

Please review the following information in case there are any options you haven't yet tried.

1. Check your online account - photos.google.com

If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than on

Community Console Google Photos

2. Check the trash - photos.google.com/trash

If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.

3. Review other options

if you previously used Picasa, visit picasaweb.google.com and search for your photos.
have you made any backups of the photos on your phone, camera, computer, or elsewhere?
there is a small chance that you can restore the photos using a recover deleted photos app (Android). I haven't used them myself so have no specific recommendations. There may well be more app options if you visit the appropriate app store and try other search terms. I don't see any similar apps on the iOS store, but you could check yourself.
you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.

Thanks.

Answer:

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Question: IM photos?

How do I message photos to 1 person, please. Thank you, Berna Glassman

Hello Berna,

Select the photos you want to share click on share icon. You can send to the selected person according to your convenience and through other medium like what's app etc.

For detail info take a look at the below link.

https://support.google.com/photos/answer/6131416/share-photos-amp-videos-android?hl=en

Thanks.

Answer:

Hello Berna,

Select the photos you want to share click on share icon. You can send to the selected person according to your convenience and through other medium like what's app etc.

For detail info take a look at the below link.

https://support.google.com/photos/answer/6131416/share-photos-amp-videos-android?hl=en

Thanks.

Answer:

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Question: I need promo code for purchasing google photo storage is there any promo code

I need promo code for purchasing google photo storage is there any promo code for annual plan of 100…

Hi, Girish 06

Welcome to Google Photos Community Support Forum & thanks for your query.

I have not come across any promo code of late.

If you are having reference to some perks offered for Google Local Guides, please enquire on the dedicated forum "Connect".

Otherwise, please search on the web & look for some information.

Answer:

Hi, Girish 06

Welcome to Google Photos Community Support Forum & thanks for your query.

I have not come across any promo code of late.

If you are having reference to some perks offered for Google Local Guides, please enquire on the dedicated forum "Connect".

Otherwise, please search on the web & look for some information.

Answer:

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Question: I just changed my google password and now my google photos are missing . How do I find them ? Thanks

Trying to find my google photos as I changed my password

Hi Komal Lulla,

Welcome to the Google Photos Product Help Forum!

>>>> I just changed my google password and now my google photos are missing . How do I find them ?

Changing your password does nothing to your Photos, Contacts, Drive contents, etc.

It is very likely that you have more than one Google (probably Gmail) account and the images are in a different account.

Remember, it is possible for a give device to use more than one account for different services. So, for example, you might use AccountABC to logon and manage your Android phone and AccountZYX for Google Photos.. This is not necessarily typical, nor a best practice, but can happen if somebody sets a new phone for you (for example).

You don't say whether you are having a problem on a PC or mobile device or both, but look for them at https://photos.google.com/u/0/ (for all accounts you ever used).

Good luck, Dougsap (volunteer Google Photos user)

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Question: Will my photo be enhanced & fixed lighting? Order was placed about 3 hrs ago

I placed order for 11x 14 on canvas. Will my photo be fixed for lighting & enhanced before being pri…

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Question: Urgent picks

Urgent picks with me

Hi, SHUVAM PRAJAPATI

Welcome to Google Photos Community Support Forum & thanks for your query.

However, you query is unclear.

Can you please provide some more details of your problem?

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Question: Video can't be shared or edited

Made a video but not sure if it's saved. It has kept everything I out together initially but won't l…

Made a video but not sure if it's saved. It has kept everything I out together initially but won't let me share it on any platform (YouTube, Google photos, etc.) "Video file not available)Also won't let me make any changes. Says "can't save changes"

Answer:

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Question: how could i see my friends photos from his email id

trying to see my friends backed up photos on photos.google.com with his email id

Hi Amit,

Welcome to the Google Photos Help Forum.

In order to see the photos of a particular Google Photos account, you have to log in to that account with the correct credentials.

Hope this helps.

Best,

Emma

Answer:

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Question: Why my photos weren't backed up

I didn't even found one picture of my old one

Hi Dileep,

Have you followed the steps on the help article: My photos aren't backing up?

Answer:

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Question: i NEED HELP FOR MISSING PHOTOS ON MY GOOGLE ACCOUNT , IT DESAPEAR.

I had i recent ipdate from my IOS (device iphone 11) sice this update my photos from 2020/2021 desap…

I had i recent ipdate from my IOS (device iphone 11) sice this update my photos from 2020/2021 desapeared ...i have loosee 24.000. I tryed calling apple suporte and they are not able to help me because my picutes was in google photos. so, i need help a lot. i gone in support page google photos and wasnt able to fllow the instruction to fiding missing photos.i am not tech savi, so I need help to find my missing photos ...its very important all my memomoies was there. Any help with this will be apreciate.

Answer:

Hello Jorge!

Welcome to the Google Photos Help Community!

If your photos are linked to a Google Photos account, the steps are simple to backup. I did the same procedure on my Iphone and it worked perfectly. Apple does not support Google Photos, so it will have to be downloaded from the Apple Store.

First Step: Download google photos directly from apple store.

Second Step: Open the app.

Third Step: Log in using your google account where your photos were stored

fourth Step: select the tab where you have an initial letter or your profile fort

Fifth Step: Choose Google Photos Settings and then Backup and Sync.

Sixth Step: Activate the backup and sync function

Hope this helps. If the problem persists, I'm waiting for your return!

Att

Giovanni Martins

Answer:

Olá,

Estou movendo sua postagem para o fórum de ajuda em inglês, para acessar sua postagem basta clicar aqui.

Abraço,

Jeferson

Answer:

! While My Guitar Gently Weeps Biólogo | Técnico em Informática | Colaborador Wikipédia e Wikimédia | Comecei nos fóruns Google em 2011 | Já contribuí com Chrome, Google+, Gmail, Hangouts, Gtalk, Orkut, Pesquisa do Google, YouTube, Picasa e atualmente ajudo apenas no Photos. Apaixonado por rock clássico!

Answer:

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Question: Problem with album, several of the pictures in the album have the heads cut off or half cut off.

My album I received today has several pictures where the head of the person is cut off or half cut o…

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Question: unable to open what's app videos

Unable to open what's app videos

Hi there,

Thanks for posting in the Google Photos Help Forum.

I do understand the inconvenience as you're unable to open the videos of your WhatsApp through Google Photos. Therefore, I recommend trying the steps below in sequence, this may help in fixing the issue:

Make sure your device is up-to-date.
Make sure the App is up-to-date.
Try restarting the App through the following steps:

Go to your App Settings.
Click stop on the afflicted App with the Force Stop button.
Wait a few seconds to make sure the App has stopped processing, and then attempt to re-start it.

Close the background running apps through the following steps:

Go to your App Settings.
Display the Active Apps on your device.
Select the App you wish to close and Force Stop it.
Repeat this step with all active Apps.

Try clearing your App cache through the following steps:

Tap the system Settings tab on the main screen of your device.
Tap the General section of settings that is on the far right.
Tap Storage in the General tab.
Clear the cache data once storage calculates the data.
Back out of the storage section.
Tap Applications and find the application in question.
Tap the application and clear the cache (if available).
Clear the data for the application if there is no cache to clear.
Exit the settings screen and restart the device.

Let me know if this helps.

Best,
Emma

Answer:

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Question: Archive question

I'm trying to make room on my Android. Keeps telling me I don't have enough. So I was putting photos…

I'm trying to make room on my Android. Keeps telling me I don't have enough. So I was putting photos into archive. Does that take them off your phone memory and move them to the archive? Or just copy them to archive? I was confused about how this actually worked. Thank you.

Answer:

Hi Franci,

>>> Does that take them off your phone memory and move them to the archive?

No it does not. It simply hides if from view in the ~Photo stream~. Granted the name "Archive" can seem misleading.

https://support.google.com/photos/answer/7362432?co=GENIE.Platform%3DAndroid&hl=en

The easy way to gain storage on your phone is to use "Free up space" which removes the local version of the images which have been copied to the Google Photos cloud:

https://support.google.com/photos/answer/6128843?hl=en&co=GENIE.Platform=Android

It is always a good idea to save important images in more than one place. Mine are in Google Photos, on my laptop, and in multiple external USB drives (one is 50 miles away).

Best regards, Dougsap (volunteer Google Photos user)

Answer:

Hi Franci,

>>> Does that take them off your phone memory and move them to the archive?

No it does not. It simply hides if from view in the ~Photo stream~. Granted the name "Archive" can seem misleading.

https://support.google.com/photos/answer/7362432?co=GENIE.Platform%3DAndroid&hl=en

The easy way to gain storage on your phone is to use "Free up space" which removes the local version of the images which have been copied to the Google Photos cloud:

https://support.google.com/photos/answer/6128843?hl=en&co=GENIE.Platform=Android

It is always a good idea to save important images in more than one place. Mine are in Google Photos, on my laptop, and in multiple external USB drives (one is 50 miles away).

Best regards, Dougsap (volunteer Google Photos user)

Answer:

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Question: Photos aren't opening

When I click on the icon of photos it isn't opening at all

Hi, Sneha Killna

Welcome to Google Photos Community Support Forum & thanks for your query.

Answer:

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Question: Unable to view my photos and videos.

I am unable to view my photos and videos on google photos. I can see that the pictures exist on my d…

I am unable to view my photos and videos on google photos. I can see that the pictures exist on my device but when I try to view them, they don't load. It just shows a blank screen with a loading sign, but doesn't seem to show me the picture. Why is this happening?

Answer:

Hi, hritik belani

Welcome to Google Photos Community Support Forum & thanks for your query.

Answer:

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Question: I'd like to delete my google photos account because it's taking up too much space

I've tried to search for a way to delete/unassociate my account, but I can't.

Hello asub,

Storage can be reduced by going to https://photos.google.com/settings and using the Recover storage option.

Review backup settings on Mobile

Open Google Photos .
At the top right, tap your account profile photo or initial Photos settings .
Tap Back up & sync.
Check your settings:
- Back up & sync: Make sure "Back up & sync" is turned on.

Review your upload size to the web

On your computer, open photos.google.com/settings.
Select High quality or Original quality for future uploads.

Review backup settings for the Backup and Sync computer app

On your computer, download and install Backup and Sync.
Sign in to the Google Account that you use for Google Photos.
Select to back up only photos or videos, or all files.
Select any folders you want to back up.
Under “Photo & video upload size,” select your upload size

Regards,

Peter

Answer:

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Question: My picture are negative

Get camera to take positive s

Hi, Billy Connor

Welcome to Google Photos Community Support Forum & thanks for your query.

I suggest you please check the display settings in accessibility section within the main settings on your phone.

Answer:

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Question: How do I access photos of the week that was automatically created as a video with music?

Where do I find the video that I believe was created by Google Photos of photos of the week?

Hi, Edward Cruz 4302

Welcome to Google Photos Community Support Forum & thanks for your query.

Can you please have a look through these two links?

1. https://photos.google.com/search/_m10_Saved%20creations

2. https://photos.google.com/unsaved

Answer:

Hi, Edward Cruz 4302

Welcome to Google Photos Community Support Forum & thanks for your query.

Can you please have a look through these two links?

1. https://photos.google.com/search/_m10_Saved%20creations

2. https://photos.google.com/unsaved

Answer:

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Question: Missing pictures

Check trash

Hi there,

Please review the following information in case there are any options you haven't yet tried.

1. Check your online account - photos.google.com

If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than one Google account, check all of them.

2. Check the trash - photos.google.com/trash

If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.

3. Review other options

visit picasaweb.google.com and search for your photos.
have you made any backups of the photos on your phone, camera, computer, or elsewhere?
there is a small chance that you can restore the photos using a recover deleted photos app.
you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.

Sandie

Answer:

Hi there,

Please review the following information in case there are any options you haven't yet tried.

1. Check your online account - photos.google.com

2. Check the trash - photos.google.com/trash

If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.

3. Review other options

visit picasaweb.google.com and search for your photos.
have you made any backups of the photos on your phone, camera, computer, or elsewhere?
there is a small chance that you can restore the photos using a recover deleted photos app.
you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.

Sandie

Answer:

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Question: Google photos not syncing to phone

I recently sent my pixel 4a to Google to have the screen replaced. I ensured backup and sync was ena…

I recently sent my pixel 4a to Google to have the screen replaced. I ensured backup and sync was enabled and in Google Photos. The phone has been returned and I have restored from the back up but my Google photos app only shows the photos taken since the phone has been returned and is not syncing photos from my account although these are visible when viewed online and backup and sync is enabled in the Google photos app and it is configured with my account. Can you help me sync the photos to my phone please?

Answer:

Hello Rob,

Backup & sync does not restore photos to the phone so what you are seeing is working as intended.

If you really need the photos on your phone you can install the Google One app there is a one time option to restore up to 200 most recent photos to the device. I say up to because after the Restore is finished there will be a maximum of 200 photos on the device including their use of the device's local storage space.

Unfortunately the local folder structure can not be restored.

There is no requirement to join Google One, the option is available to everyone and there are no tools available to restore more unless one by one by selecting the 3 dot option to Download while viewing photos.

Regards,

Peter

Answer:

Hello Rob,

Backup & sync does not restore photos to the phone so what you are seeing is working as intended.

Unfortunately the local folder structure can not be restored.

Regards,

Peter

Answer:

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Question: How to restore pictures that were in backup already

I had several type of phones (including iOS and android) the backup was always on and always brought…

I had several type of phones (including iOS and android) the backup was always on and always brought the files. The last time I changed my phone they never appear on Photos. I tried backing up, freeing up some space and even trying all suggestions. If there is some other ways to recover my pictures I would be really thankful

Answer:

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Question: All photos

Why all of a sudden I'm not seeing all my photos on the app, just randomly selected ones?

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Question: My pic album use to show date and place where i took pics now it only show date why ???

Don't kno what yo do !! Pic use to have place where I took them and Date now only date. I need place…

Hi Jerry,

please check your camera settings to make sure that Save location is selected.. If it is check the Photos setting- Google Location settings to make sure Camera is listed.

Regards,

Peter

Answer:

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Question: Album contents

When I click on Albums in the left navigation pane, it shows my albums and the number of items in ea…

When I click on Albums in the left navigation pane, it shows my albums and the number of items in each. However, I've done a manual count of the items in one large album, and while it shows 1686 items my manual count (double-checked) is 1680. I know for a fact that some (and most likely all) of the missing items are in my photo library, but I can't get them to display in the album. Any clues to what's wrong here?

Answer:

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Google photo QA

Saturday, March 26, 2022

Error my photos. Where

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