Google photo QA: Downloading Photos in Archive

Question: Downloading Photos in Archive

I'm trying to download photos that have been in my archive. Half of them are already downloaded, but…

I'm trying to download photos that have been in my archive. Half of them are already downloaded, but half aren't - so I click on Download...... a message appears saying ''Could Not Download'

Answer:

Hi There,

Can you try visiting this website https://photos.google.com/archive

and try downloading your archived photos,

let me know how it goes,

Regards,

Shyamsalma.

Answer:

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Question: My pictures, that I can find on my laptop and other devices, can't be found on my iPhone, why?

So I previously had a Samsung and would store all my photos neatly on Google photos. Now I have an i…

So I previously had a Samsung and would store all my photos neatly on Google photos. Now I have an iPhone and although I can find some photos, I can't find like 95% of them. Of like 10 albums, I can only find one. None of the photos I have saved as favorites appear in the favorites section. And the photos I've taken with my iPhone won't save to google photos. I tried uninstalling and reinstalling Google photos. I've made sure that the 'backup and sync' option was on in the app, in the settings, and nothing. I've tried giving it a whole hour to load and it didn't. I don't know what more I can do to access my previous photos and I don't know what more I can do I add new photos

Answer:

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Question: 611Leevista!$

Is there any way to print the time and date stamp from a photo ?

Hi, Paula Richardson 9037

Welcome to Google Photos Community Support Forum & thanks for your query.

On Android, you can't print the time & date stamp along with the photo. Any installed printer will print the photo only.

Answer:

Hi, Paula Richardson 9037

Welcome to Google Photos Community Support Forum & thanks for your query.

On Android, you can't print the time & date stamp along with the photo. Any installed printer will print the photo only.

Answer:

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Question: Title search

What is the title of this photo which was taken from wikimedia Commons, probably in the India sectio…

What is the title of this photo which was taken from wikimedia Commons, probably in the India section, it is public domain at least in the United States.

Answer:

Hi, Wayne and Cathy Thrasher

Welcome to Google Photos Community Support Forum & thanks for your query.

You can use the Google Lens in Google photos & point that on the photo. Then, that will bring up all the relevant results.

Answer:

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Question: I get the error "error while labelling the cluster" whenever I try to name a particular person.

I don't get the error while naming any other group of photos. The error occurs for only that one par…

Hi There,

Can you try doing the same by visiting this website https://photos.google.com/ via a browser,

let me know how it goes,

Regards,

Shyamsalma

Answer:

I've tried the same and it works via the website but creates a new issue. The particular person that is tagged by this method is created as a static profile i.e, any further photos added of this person are not added dynamically to their profile. I've tried waiting a few days as well to check if newly added photos will be added to the profile but alas! That's not the case.

Answer:

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Question: i am not able to share all my pics to someone

I want to a particular person pics folder to someone but when i share it all the Photos are not shar…

Hi, Arnav Garg 7570

Welcome to Google Photos Community Support Forum & thanks for your query.

Are you trying to share the automatically created album in the people & pets section?

Then can you check whether you have archived some of the pics from that album?

When, we archive some picture, those remain visible in the album. However, when we share the album with someone, only the unarchived pics get shared.

Answer:

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Question: This fancy theme park should be worth a fortune, where is all the data

Find deleted photos and videos that were not meant to be viewed by public

If you want to get a deleted item back, check your trash to see if you can get it back. If your photo or video has already been backed up and you deleted it, it will remain in your Trash for 60 days.

On your computer, go to the trash.
Place your cursor over the photo or video you want to restore, then click Done .
At the top right, click Restore . That photo or video will be restored to your Google Photos library and added back into any albums it was in.

Don't see the photo or video? If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:

You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

The public cannot see images in your account, only images which you choose to share are available to others. Additionally, if a photo is deleted then even images which were previously shared are no longer accesible by others.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Gleogle pls how me rosz zheng reply peoples react. And sends pictures and video bold bads and call from messanger calls i dont have. pls i dont answers. And responsable.pls you keep me google .

Answer:

Gleogle pls how me rosz zheng reply peoples react. And sends pictures and video bold bads and call from messanger calls i dont have. pls i dont answers. And responsable.pls you keep me google .

Answer:

Why you want to use fancy theme?

Answer:

If you want to get a deleted item back, check your trash to see if you can get it back. If your photo or video has already been backed up and you deleted it, it will remain in your Trash for 60 days.

On your computer, go to the trash.
Place your cursor over the photo or video you want to restore, then click Done .
At the top right, click Restore . That photo or video will be restored to your Google Photos library and added back into any albums it was in.

Don't see the photo or video? If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:

You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

Hello Sir ,

If you have uploaded photos on google photos and deleted it please take a look at the below info.

Following is text from the official Google Photos Help page about deleting and restoring photos and videos:

Restore photos & videos
If you deleted an item and want it back, check your trash to see if it’s there.
On your Android phone or tablet, open the Google Photos app .
At the bottom, tap Library Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore. The photo or video will be back:
In your phone’s gallery app
In your Google Photos library
In any albums it was in
If the item is not in your trash, it may be permanently deleted.

Important:
If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
Empty your trash
If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.

Important: If you empty your trash, you permanently delete any items in your trash.

Don't see the photo or video?
If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures.

The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:

Learn how to find your photos

Delete & restore your photos & videos

Restore recently deleted or archived items

If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them.

Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place.

Thanks.

Answer:

Hello Sir ,

If you have uploaded photos on google photos and deleted it please take a look at the below info.

Following is text from the official Google Photos Help page about deleting and restoring photos and videos:

Restore photos & videos
If you deleted an item and want it back, check your trash to see if it’s there.
On your Android phone or tablet, open the Google Photos app .
At the bottom, tap Library Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore. The photo or video will be back:
In your phone’s gallery app
In your Google Photos library
In any albums it was in
If the item is not in your trash, it may be permanently deleted.

Important:
If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
Empty your trash
If you see a request to "Delete permanently" when you try to move an item to trash, your trash is full. Your trash can hold 1.5GB.

Important: If you empty your trash, you permanently delete any items in your trash.

Don't see the photo or video?
If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures:

Learn how to find your photos

Delete & restore your photos & videos

Restore recently deleted or archived items

Thanks.

Answer:

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Question: Missing document

Recover delete document

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

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Question: I want to recover permanently delete photos

I want to recover permanently delete photos

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

Hi There,

If the photo/video is deleted from the trash, then there is no possible way to recover those photos/videos.

It's permanently gone.

PS: You can reach out some professionals locally, maybe they might recover that video/photo from your storage.

There is nothing Google can do about it.

Thanks,

Shyamsalma

Answer:

Hi There,

If the photo/video is deleted from the trash, then there is no possible way to recover those photos/videos.

It's permanently gone.

PS: You can reach out some professionals locally, maybe they might recover that video/photo from your storage.

There is nothing Google can do about it.

Thanks,

Shyamsalma

Answer:

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

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Question: Used to get photo location

I would like to get the location where photos were taken. I used to see it but not anymore

Hi There,

Thanks for posting into the google photos forums,

please go through this link to learn more

Regards,

Shyamsalma

Answer:

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Question: How can I restore my data with accurate time and date in my device gallery?

After selecting option as 'free up space' while back up of data was going on, I have lost all the da…

After selecting option as 'free up space' while back up of data was going on, I have lost all the data (images and videos) from different folders of my device gallery. In addition of this, the previous images and videos got incorrect date and time

Ex. For previous image/video, time and date got replaced with current date (when free up space process going on)

Answer:

Hi, Nupur Taras

Welcome to Google Photos Community Support Forum & thanks for your query.

First, the free up space doesn't alter the dates. Please visit the link https://photos.google.com & check the date order once again.

You can bring back the picture to your phone's gallery through the steps mentioned below. However, that wouldn't restore the original folder structure.

To bring back the pics to your phone's gallery, either, you can download photos one by one. Regrettably, there is no option to do so on a batch of photos.

Alternatively, you can install the Google One app there is a one time option to restore up to two hundred most recent photos to the device.

However, the local folder structure can not be restored.

To do so, there is no requirement to join Google One, the option is available to everyone.

However, the method may not be effective to recover something when the count is more than two hundred.

Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/;

Select the Google Photos app for data download.

Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery.

That will bring everything to your phone.

Still, for more information, I suggest you visit this link https://sites.google.com/site/picasaresources/google-photos-1/how-to-transfer-google-photos-back-to-your-camera

Answer:

Thank you so much for this solution. I'll try to troubleshoot the problem but do you believe that if it's not the Google photo's issue then it might the device' (Xiaomi model which I'm using) issue?

Answer:

Hi, Nupur Taras

Thanks for your reply

That's neither Google Photos nor your device's issue.

Whatever has happened because of misunderstanding of the utility "Free up space".

The free up space option is meant for clearing space on our phone.

You may not be feeling the pinch if the device has 128 or 256 GB memory + SD card option.

However, older devices with 16/32 GB memory use to run out of space quickly & then that was making the use of the phone itself impossible. Leave aside clicking new pics.

Further, a need may arise to factory reset the phone losing everything in the phone memory.

In such instances, the backed up data in Google Photos becomes a great saviour.

Nevertheless, the right approach should be:
First backup all the pics on some external disc Maybe more than one backup.
Then go for the free up space.
The cloud storage will be in space saver quality. But, then, you always have some physical backup with you in the original quality.

Answer:

Hi, Nupur Taras

Thanks for your reply

That's neither Google Photos nor your device's issue.

Whatever has happened because of misunderstanding of the utility "Free up space".

The free up space option is meant for clearing space on our phone.

You may not be feeling the pinch if the device has 128 or 256 GB memory + SD card option.

However, older devices with 16/32 GB memory use to run out of space quickly & then that was making the use of the phone itself impossible. Leave aside clicking new pics.

Further, a need may arise to factory reset the phone losing everything in the phone memory.

In such instances, the backed up data in Google Photos becomes a great saviour.

Answer:

Hi, Nupur Taras

Welcome to Google Photos Community Support Forum & thanks for your query.

First, the free up space doesn't alter the dates. Please visit the link https://photos.google.com & check the date order once again.

You can bring back the picture to your phone's gallery through the steps mentioned below. However, that wouldn't restore the original folder structure.

To bring back the pics to your phone's gallery, either, you can download photos one by one. Regrettably, there is no option to do so on a batch of photos.

Alternatively, you can install the Google One app there is a one time option to restore up to two hundred most recent photos to the device.

However, the local folder structure can not be restored.

To do so, there is no requirement to join Google One, the option is available to everyone.

However, the method may not be effective to recover something when the count is more than two hundred.

Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/;

Select the Google Photos app for data download.

Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery.

That will bring everything to your phone.

Still, for more information, I suggest you visit this link https://sites.google.com/site/picasaresources/google-photos-1/how-to-transfer-google-photos-back-to-your-camera

Answer:

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Question: Google created animation of a great grandfather holding great grandson that didn't get saved. Help

Retrieve google suggested animation. G. Grandpa holding & kissing back of gr. Grandson head

@ Bobbi Begley

You can try Unsaved creations - Google Photos or For you - Google Photos

Answer:

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Question: Flip a selfie right way round

I am trying to flip a selfie with a house and landscape around to show the right way. Any suggestion…

Hi There,

Open Google Photos, open the image you want to flip, tap on edit (Located at the bottom),

select crop and then tap on the rotate button.

hope this helps,

Regards,
Shyamsalma

Answer:

As far as I know Google Photos has no "Flip" option (rotate is not flip), but Snapseed does.

To open Snapseed from within Google Photos, see http://blogger-hints-and-tips.blogspot.com/2019/11/open-photo-in-snapseed-image-editor-from-google-photos.html

Answer:

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Question: Want to recover permanently deleted photos that I deleted from 15-16 days back please help me out

I deleted my photos from trash also as i thought I had copy of those in my laptop but my laptop is b…

I deleted my photos from trash also as i thought I had copy of those in my laptop but my laptop is broken and i cannot access it. Please help me out 🙏 those photos were too important for me

Answer:

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

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Question: Answer found: lost missing photos and videos on airplane mode

Photos and videos go missing in airplane mode, after turning the phone back on to service, photos an…

Photos and videos go missing in airplane mode, after turning the phone back on to service, photos and videos are missing!

I found them!! But I noticed others with the same problem, so wanted to share the solution.

They were archived as a random date from 20 years ago!!

I did a photo search of something I had taken a picture of and scrolled back through the years and found them dated 2001 instead of 2021.

If you are taking pictures on airplane mode, or out of cell service, take a photo of something the search software can easily find, like a hand or a cat, etc. Then when you have cell service again, you can search that item to locate your photos in your history.

Hope this helps recover someone's precious photos!!

Answer:

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Question: Hey my little sister deleted my moms picture and video is there anyway we can get it back thank you!

Me and my mom where trying to get her old photos back that my sister had deleted we went to trash an…

Me and my mom where trying to get her old photos back that my sister had deleted we went to trash and tryed to get them and couldn't find them so we where wondering if yall could help us get the photos back by anyway possible thank you

Answer:

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

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Question: how to add partner account in my photos

how to add partner account in my phone....partner all photos come to my phone...hows

Hi There,

To Share your photos with a partner follow the steps below.

You can share your library with only one person.

On your Android phone or tablet, open the Google Photos app .
Sign in with your Google Account.
Tap your account profile photo or initial Photos Settings Partner Sharing Get started.
Enter or select an email address. You can only invite someone with a Google Account.
Select which photos to add to your partner account.
- All photos: You can share all photos.
- Photos of specific people: You can select one or more face groups to share. Photos that match any of the selected face groups will be shared. Learn more about filtering by face groups.
- Only show photos since this day: Any photos with dates that come after the selected date will be shared. Learn more about filtering by date.
Tap Next.
If everything looks right, tap Send invitation.
Optional: To see your partner’s photos, ask them to share their photos with you after they’ve accepted your invitation.

Visit this link to learn more

Regards,

Shyamsalma

Answer:

Hi There,

To Share your photos with a partner follow the steps below.

You can share your library with only one person.

On your Android phone or tablet, open the Google Photos app .
Sign in with your Google Account.
Tap your account profile photo or initial Photos Settings Partner Sharing Get started.
Enter or select an email address. You can only invite someone with a Google Account.
Select which photos to add to your partner account.
- All photos: You can share all photos.
- Photos of specific people: You can select one or more face groups to share. Photos that match any of the selected face groups will be shared. Learn more about filtering by face groups.
- Only show photos since this day: Any photos with dates that come after the selected date will be shared. Learn more about filtering by date.
Tap Next.
If everything looks right, tap Send invitation.
Optional: To see your partner’s photos, ask them to share their photos with you after they’ve accepted your invitation.

Visit this link to learn more

Regards,

Shyamsalma

Answer:

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Question: Backing up iPhone SE photos to google photos.

When you back up iPhone SE photos to your Google Photos app is the resolution exactly the same? When…

When you back up iPhone SE photos to your Google Photos app is the resolution exactly the same? When I take a photo on my iPhone and see the resolution results on my Google photos app, it is always 4032 x 3024 , 3024 x 4032 or front camera 960 x 1280 or 1280 x 960 resolution at 12.2mp.

I deleted all my iPhone photos and backed it up to my Google Photos. I would like to verify that the resolution is exactly the same as my iPhone photos.

Answer:

Hi There,

I'd suggest you to visit this website https://photos.google.com/ via a browser or a computer

and open the photo you want to see the resolution of and tap on the info button (i)

This will let you see the resolution of that particular photo.

PS: I've checked it and the resolution seems to be same for me (Android user)

Regards,

Shyamsalma

Answer:

@ Shyamsalma Your Android photos and your Google photos are exactly the same resolution?

Answer:

Yes, they happen to be the same resolution.

like said above,

try logging into the website and check the resolution of the photo you uploaded.

this would clear off the doubts.

Answer:

Yes, they happen to be the same resolution.

like said above,

try logging into the website and check the resolution of the photo you uploaded.

this would clear off the doubts.

Answer:

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Question: Recovery my delete photos and videos

Please sir help me I want to permanent delete photos and videos back

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

====================End Question=====================

Question: Is there a way to slow down the pictures in animation?

I created pictures in animation but when I play them they speed buy. Is there a way to slow it down …

Hi, Theresa Miele

Welcome to Google Photos Community Support Forum & thanks for your query.

The animation creations do not provide any option to control the speed,

I suggest you please make a movie of the selected pics. There, you can stipulate the duration for which every frame will remain visible on the screen.

Answer:

Hi, Theresa Miele

Welcome to Google Photos Community Support Forum & thanks for your query.

The animation creations do not provide any option to control the speed,

I suggest you please make a movie of the selected pics. There, you can stipulate the duration for which every frame will remain visible on the screen.

Answer:

====================End Question=====================

Question: I accidentally deleted my Google photos permanently please provide assistance in recovering them

I want to recover images from my Google photos which I accidentally deleted permanently

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

Hello There,

If you deleted an item and want it back, check your trash to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

====================End Question=====================

Question: From the internet I sent my entire google photo to my daughter. How can I stop her from viewing all

I sent my daughter my entire google photo access. There some not so appropriate pictures in there. I…

I sent my daughter my entire google photo access. There some not so appropriate pictures in there. I did not send it through the app I sent it from actually google website. Can she see all of my photos.

Answer:

====================End Question=====================

Question: Google just suggested a video it created of a collage Videos and now I can't find it

I searched all over my Google photos, can't find a video that Google created of a bunch of other vid…

Hi, Jennifer Grantham

Welcome to Google Photos Community Support Forum & thanks for your query.

Can you please check the suggested video by visiting these two links through any browser on your phone?

Answer:

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Question: मैं अपने मित्र द्वारा भेजे गए तस्वीर आदि में लेटेस्ट डेट डाल कर अपने अन्य साथियों को नवीनरुपमें भेजा

मैं मित्रों से प्राप्त भगवान श्रीकृष्ण की प्रेरणा दायक तस्वीर आदि में किस प्रकार से दिनाँक आदि में स…

मैं मित्रों से प्राप्त भगवान श्रीकृष्ण की प्रेरणा दायक तस्वीर आदि में किस प्रकार से दिनाँक आदि में संशोधन कर सकता हूँ कृपया जानकारी प्रदान कर संतुष्ट करें🙏 धन्यवाद🙏💕

Answer:

Hi, Subhash Chandra Sahu

Welcome to Google Photos Community Support Forum & thanks for your query.

Any reason to edit the original date?

Further, you have not specified whether you want to edit the date on a desktop PC, or an Android /iOS device,

Nevertheless, you will find the complete information in this help desk article.

Edit your photos

Answer:

====================End Question=====================

Question: How to get my old photos.

Recovering my unbackuped photos. My mail I'd was gone on 6 months ago. Now I got my mail I'd, then I…

Recovering my unbackuped photos.

My mail I'd was gone on 6 months ago. Now I got my mail I'd, then I was logged in my mail I'd in Google photos app. Here the problem was in Google photos app I was seeing my backuped photos.

Please recover my old photos.

Answer:

Hi There,

If the photos were backed up you can find them on this website https://photos.google.com/.

If they weren't backed up they will not be visible.

Regards,

Shyamsalma

Answer:

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Question: Why can't I see my photos backed-up in Google photos when I change to a new device?

I'm trying to find photos I can't see on my new device by posting a question here.

Hi There,

Can you quickly visit this website https://photos.google.com/ using a browser and check if you photos are available in it.

Let me know,

Regards,

Shyamsalma

Answer:

Hi,

Thanks for your advice, but I could not log in to the website using either Chrome or Firefox. It's all very strange. Maybe you know the reason why? Thanks again.

Sincerely, Angelina.

Answer:

Hi again, I finally managed to log in using Chrome, and the website told me to download and open the app. There still aren't any photos in the app.

Sincerely, Angelina.

Answer:

====================End Question=====================

Question: How to add photos to people's

Some dark pictures are not added to the peoples

Hi, Philomin Raj

Welcome to Google Photos Community Support Forum & thanks for your query.

You can add a person through the following steps.

Tap to open the photo which contains unidentified faces & then slide up or tap the three dots.
If the app had failed to include some faces in that picture, then you will see a prompt "XX faces available to add".

Tap the edit icon at the extreme right edge. (An icon of a pencil

That will show identified faces in square boxes & their thumbnails at the bottom.
Tap on the + sign on each thumbnail.
Then the app will show you all the identified faces till that time.
You can select the right one.

If not, tap the + sign at the top right corner of the screen.
That would create a new grouping altogether.

Once created, the app may take some time to bring all the related pictures to this new grouping.
Otherwise, you can go through the collection & add the photos to the newly created group, manually, through the same steps as described above.

Answer:

====================End Question=====================

Question: How I can delete duplicate photos from my Google photo

I want to delete duplicate photo from my Google account

Hi There,

You will have to manually go through all your photos to find and delete duplicate photos,

As of now there is no tool available to delete duplicate photos automatically.

Regards,

Shyamsalma

Answer:

There is no tool and no easy way to remove duplicates indeed.

You find some more info here: How to prevent/remove duplicates

Answer:

====================End Question=====================

Question: Sending Photos

Hi There,

To share a photo to whatsapp,

open google photos,

tap on the photo you want to share.

tap the share button (Lying V) and then select whatsapp.

This will later allow you to select whom you want to send to on whatsapp.

Regards,

Shyamsalma

Answer:

====================End Question=====================

Question: How do I find deleted files

Get back recently deleted information

Hi Stephanie,

Please review the following information in case there are any options you haven't yet tried.

1. Check your online account - photos.google.com

If your photos were successfully uploaded to your online Google Photos account they may be available there. Try visiting photos.google.com and searching for them. If you have more than one Google account, check all of them.

2. Check the trash - photos.google.com/trash

Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.

If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.

3. Review other options

visit picasaweb.google.com and search for your photos.
have you made any backups of the photos on your phone, camera, computer, or elsewhere?
there is a small chance that you can recover the photos using a recover deleted photos app.
you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.

Sandie

Answer:

respected sir/madam

I have mistakenly deleted my drive photos

kindly please recover the photos

:Manjusha polagani

Answer:

Hi Stephanie,

Please review the following information in case there are any options you haven't yet tried.

1. Check your online account - photos.google.com

2. Check the trash - photos.google.com/trash

If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.

3. Review other options

visit picasaweb.google.com and search for your photos.
have you made any backups of the photos on your phone, camera, computer, or elsewhere?
there is a small chance that you can recover the photos using a recover deleted photos app.
you can contact the Google Drive support team to see if any deleted files may be recovered. Use the Google Drive contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
If you ever shared the photos with anyone else, it's possible they may have a copy they could share back or send to you.

Sandie

Answer:

====================End Question=====================

Question: stop showing temples pictures as a church

i have a auto generated folder named as a church but in this folder there are pictures of temples. A…

i have a auto generated folder named as a church but in this folder there are pictures of temples. Amd i can't rename that folder to temple. So stop showing temples as a church

Answer:

Hi, Akhil Kapupara

Welcome to Google Photos Community Support Forum & thanks for your query.

You can take the following three actions.

Long press on the photo of temple till a appears on that. Next go on selecting further temples. Once done, tap on the three dots at the top right corner & tap on the option remove results.
Next, tap on the send feedback & attach the screenshot of incorrect results.
Go to the search tab . Then scroll down to bottom. There, you will find a request to spend a minute to improve Google Photos. Go through that questionnaire. That may include the pictures of temples from your collection & seek your response whether that is a church. Answer that correctly & through that the AI will learn to identify the pics correctly.

Answer:

====================End Question=====================

Question: Why can't i removed profile photo?

====================End Question=====================

Question: Why photos and videos of previous years before June 2021are showing towards Google storage 15GB

Nothing only photos of previous years are showing towards Google storage

Hello Soumi,

You may have used the original quality setting in that app.

So check what you have more precisely via one.google.com/storage because you also can have a lot on Drive if you hardly do use Gmail.

You can use the Recover storage button on photos.google.com/settings to get the amount of GB's used at Photos down to high quality level (not zero now anymore) - that process may take a day.

And check the unsupported videos in the same menu which should be deleted.

Thanks.

Answer:

====================End Question=====================

Question: The sound isn't working for my videos. What do I do???

The volume works for Pandora but that's it. I have tried everything I can think of. No luck. Help!!!

Hi There,

Have you tried using some other players like VLC or MX player?

I would also recommend you to visit this. Website and try Playing the video.

Hope it works,

Regards,

Shyamsalma

Answer:

====================End Question=====================

Question: How can I stop ANYTHING from being automatically uploaded to Google Photos?

How can I STOP anything from automatically posting to Google Photos? I am positive I disabled this l…

How can I STOP anything from automatically posting to Google Photos? I am positive I disabled this long ago, turned off all sync and back-ups. So, I was dismayed when I found out that all my recent (even today) pix are automatically going there. I have searched on many forums but due to constant re-design of the user interface none of the (even slightly) older instructions work -- like they say to click on something that doesn't exist. I am very frustrated. If you can answer this, please be very detailed with exactly what to do including the address of the very first web site to go to. If you refer to an icon, please show a picture of it so I can find it.

My phone is Android and my computer is Win 10. I prefer to work on the computer, but if I have to do something on the phone to make it stop, please specify.

This automation without a choice is very intrusive and ultimately it costs users money because we have to pay when we use up a certain amount of storage space. I pay for my own back up service and I never chose this.

Thank you.

This is June 12, 2021 so I need to find an answer that relates to the current interfaces. Please. Thank you again.

Shosh

Answer:

Peter,

Thank you. That's interesting. It partially helps, but it still raises some concerns. I didn't agree to use the Google Photo's App to access my private photos. It came to my attention because I get pop-ups from Google Photos (the app on the phone) -- showing me my photo's from the same date X no of years ago. I didn't ask for that. It feels totally creepy. Google owns the Google Photos App. So, technically, this means that Google has access to my private data. I think that's horrific. You might say that Google doesn't do anything with that unauthorized data -- but they certainly could because they have it -- and besides, it should be my decision.

It's terribly confusing that this Google Photos App on the phone has the SAME NAME as the Google Photo's App on the computer -- which you call a Google Photos Backup Location. But that's your name for it - -which is helpful -- but on my computer, it simply is called Google Photos, exactly the same name as the App on my phone.

How can I block the Google company from unauthorized access to my personal photos? A few letters to the right people and this could be a huge scandal. I mean really!

My phone is not a Google phone. I did not use any Google hardware or software to create or store my photos. Yet, a Google App just grabs them and then shockingly puts pictures in pop-ups on my device from many years ago -- or even just the other day. I have never willingly opened the Google Photos app on my phone. Never. It just runs and grabs my pix. I honestly feel very uncomfortable about this and I want it to stop. So, the question remains -- how to stop Google Photos from unauthorized access to my personal data.

Thank you.

Shosh

Answer:

Although Peter may answer you later, I only can say that you may have used Picasa in the past or the Google Photos Backup somewhat later. So if you don't have changed your Gmail-account since years, you may have some old remains on the Google Photos site photos.google.com

And if you are logged-in into the app on your phone, you also will see these old photos there when you scroll down to the "bottom". Above that just is your actual contents on phone as Peter did explain.

Nothing to be angry about - just stored privately in your account like Gmail and documents on Drive and Google likes to show how clever their robots did become over years to show you some of these old memories in the Photos-app incidentily. But that automatyics can be switched-off in the settings.

That's all and you may delete the old remains on the site.

Answer:

Peter-- My sync is off completely everywhere, has been for years. Thanks anyway.

Rinus -- I typed you a long reply last night but I must not have pushed the right button because it's not here. Thank you for your thoughts. No, I have never used Picasa and yes I used Google Photo back up several years ago but canceled it when I realized it was using up my Google storage space allotment, added onto my email storage. And yes, I just the other day finally figured out how to delete all my pix on Google Photos. Oh, but I am upset about it. You see, the "robot" is of course programming code which Google owns. So, Google is grabbing my data without my permission. I was not upset when it grabbed data from the pix which I had stored on Google Photos before. But it's accessing my newer photos which were never stored on Google Photos, were not taken with Google hardware or with Google software. I never opened Google Photos on my phone, so I was shocked when I got that pop up with the newer pix which were never on the Google Photos backup.

Yes, I do feel somewhat better thanks to both of your explanations. But I still feel that it's invasive and improper that an App which I never chose to use is accessing my personal data without permission. You say it's not doing anything but giving me a portal to view them. But it's a program like any other and it is accessing my pix and honestly there is no way to know that Google is not using these pix for any other purpose. Impossible to know.

Look at it this way -- every time we install Apps on our phones, we have to answer a litany of tedious questions, giving each App permission to access our contacts (even when not relevant to the App - which is maddening), our camera, our microphone, our images. Of course you know what I'm talking about. These questions usually are asked when installing the App. But Google Photos came pre-installed on my phone and cannot be uninstalled. I did not choose to install it. So, Google has bypassed the standard security permissions. I have a problem with that.

I hope this post doesn't disappear like it did last night.

Answer:

@Shoske

We don't defend Google and we can't explain everything.

But if you have nothing on photos.google.com and you are not logged-in into the Photos-app, Google can't use anything from there. But even if they could, all automatic creations stay within your private space and it fully is up to if you want to share them with good friends.

It is indeed that Android is full of complex permissions and settings, but that is just because of so many private activities that can be done with these dangerous & tiny tools.

A main pittfall related to actual pictures can be the so-called location history coupled to the gps-sensor in the camera (which can be switched-off): that may generate pop-ups of pictures shooted yesterday.

So you may look into these complex settings more carefully or just switch-off this feature.

Hard to add more because we can't live with these tools anymore. But it still is much more important to build a nice photocollection on computer then having them all on phone only.

Best

Answer:

Oh, I always upload my pix regularly to my PC. And my PC is backed up to a cloud daily. I just choose use non-Google services for all that. I use Google for many things, but not everything. I don't want to use Google or any other one company for absolutely everything.

Again, I maintain that since a Google App has access to some of my photos -- even the ones that are on the phone -- that means that Google CAN use them, because, uh, having access means having access.

I use the meta tags for location etc for specific purposes. I should be able to do that without Daddy Google peaking in. I shouldn't have to turn them off because I should be able to keep my data 100% secure and private.

I love many of the unique features of many products that Google has developed, and I use several of them, with pleasure. But no company, no person, no one should have access to any of my personal data without my specific permission. You're not going to get me to say anything different than that.

Shosh

Answer:

@Shoske

You can have camera gps on without having the Location history of Google on.

See the general settings of your phone about location and there is a lot of additional information also.

I stop with further commenting / best.

Answer:

====================End Question=====================

Question: Unable to picture on Google photos

Tried restarting my phone also restalled Google photos still not working.

Hi There,

What is the issue you are facing while using google photo exactly?

Regards,

Shyamsalma

Answer:

====================End Question=====================

Question: Picha zangu zipo wapi

Natafuta picha nilizo weka Google photos

====================End Question=====================

Question: Why can't I connect my printer to WiFi

I am having trouble connecting my printer to the WiFi

====================End Question=====================

Question: Hyy dear i was detected my pictures. Can i recovery that picture

I

Hello There,

If you deleted an item and want it back, check your trash to see if it's there.

On your Android phone or tablet, open the Google Photos app .
And check the Trash .
Click Restore

If the item is not in your trash, it may be permanently deleted and cannot be recovered.

You may also try to get a local professional to recover the photos from your phone storage,

but sorry to say Google cannot do anything about it.

Have a look at this link to learn more.

Regards,

Shyamsalma

Answer:

====================End Question=====================

Google photo QA

Saturday, March 26, 2022

Downloading Photos in Archive

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