Saturday, March 19, 2022

CANT SHARE MY PHOTOS IF SOMEONE HASN'T A GOOGLE ACCOUNT. Have tried entering their E Mail address

Question: CANT SHARE MY PHOTOS IF SOMEONE HASN'T A GOOGLE ACCOUNT. Have tried entering their E Mail address

Cant share my photos if they haven't a google account. Have inserted their E Mail address but doesn'…

Hello, colin hince

Welcome to the Google Photos Community Support Forum & thanks for your query.

If your contact doesn't have a Google Account, you can send them a link. 

This help page explains how to share photos with persons not having a Google account.


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Question: my storage is still full, i already turned off my back up and I did free the space

why

Hello, Kierstyn Mary Ferrer

Welcome to the Google Photos Community Support Forum & thanks for your query.

I presume you tried to free the space by deleting pictures in Google Photos & did not use the "Free up space" option in the app.
The later will free up space on the phone only & not on the cloud or Google Drive.

Nevertheless, if you are storing the photos in a high-quality format, then the action of deleting photos to create space on Google drive may be irrelevant.

Google photos should occupy zero space for the activities up to 31st May if you have chosen to save the pics in High-Quality format.

Currently, the available space on Google Drive is shared between:
Gmail
Files on Google Drive
Pictures in original quality & videos in an incompatible format in Google Photos collection.
To check what is occupying the space, you need to visit this link.
https://one.google.com/storage/managent

There, you will also find some tips on how to retrieve some of the storage space.
Follow those, but while doing so please ensure that you are not losing some important data.

However, this link will show only the quantum of Original Quality photos & offer an option to delete those.
If you wish to convert these to high-quality, please visit https://photos.google.com/settings

That page will offer two options a) Purchase additional storage or b) Recover storage. 
The second option will offer to convert all original quality content to high-quality

Tap on that & then all the pictures in original quality will be converted to high-quality & thus releasing space.


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Question: How can I Small size my picture



Hello, Ahmed Bello Sadiq

Welcome to the Google Photos Community Support Forum & thanks for your query.

There are multiple ways to reduce the size of a photo.

However, here's a way to achieve that through Google Photos.
If you are storing the photo in its original size, Google Photos can convert that to High quality, thus reducing the file size.
Next, you crop the photo to remove any unwanted portion. That will produce a further reduction. 

However, if you wish for further size reduction, then that would be possible through the Snap seed editor. You can download that through the play store.

Once installed on your phone, you can reach there through Google Photos.
Start the editor & scroll the options above "Cancel" horizontally. Tap the last option "More" that will show "Snap Seed" as one of the options.

In the setting of Snap Seed, you can select image sizing from 4000 px to 800 px. Further, you can choose JPEG compression from 100% to 80%. A combination of both would result in the desired reduction in file size.


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Question: I lost pdf and video form my Mobile before 90 days .I want to get back please it is related to study

I want to get my video and PDF back that are deleted from my mobile just before 90 days.

Hello, Devansh Badwaik

Welcome to the Google Photos Community Support forum & thanks for your query here.

Google Photos app stores only videos & not PDF.
Any deleted item remains in the Bin for sixty days. No possibility of recovering that after ninety days.

However, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover. Nevertheless, by this time, the phone must have overwritten in that space & the chances of recovering something are slim.


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Question: How to please put live wallpapers in settings and photos I really love it on my front phone live

My phone is a Optus X spirit 2 and how to put a live wallpapers please help I really appreciate it

Hello, 

Welcome to the Google Photos Community Support forum & thanks for your query here.

To use something as a live wallpaper, please create an animation using the photos in your collection.

Next tap to open the animation. Tap the three dots & next, the menu "Use as" below that.
Select Google Photos as the app to complete the action.
Then the app will offer you the further option to use the wallpaper either for the home screen or lock screen.
Select the appropriate one & view that as desired.


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Question: I have some animated images in my folder back up.. want to delete??

I've been deleteing one device folder at a time!!



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Question: I want to draw an arrow on a picture of two people posed together so people can know who I'm talking

I want to draw an arrow on a picture of two people so people can know who I'm referring to

Hello, favour chidera

Welcome to the Google Photos Community Support Forum & thanks for your query.

The editor in the Google Photos app allows drawing freehand arrows.
Here's an example.



To do so, 
Tap to open the picture
Tap the edit symbol. The second one at the bottom.
Scroll through the options "Suggestions\

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Question: I mistakenly deleted photos from TRASH. Need to recover photos which was deleted

Recover Trash Photos

but maybe there is a chance when you follow exactly what is suggested here:
Do not wait because after a couple of weeks it may be really impossible.


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Question: Adleecya Graham

My Device set up and keep me safe and my 3 Children from Everything and want my Life Identity and 💰 …



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Question: Is there any way I can delete pictures on Google Photos but it won't delete it also on my phone?

I back up my pictures on my phone to Google Photos but when I delete a picture in Google it automati…

I back up my pictures on my phone to Google Photos but when I delete a picture in Google it automatically deletes it on my phone. I wanted to know if there is any way I can choose when it will delete automatically or not.

Answer:

Hello, Hodaya Azulay

Welcome to the Google Photos Community Support forum & thanks for your query here.

The Sync action will always delete the photos from your phone the moment you delete that from the cloud.
The only way to preserve the photos on your phone is by moving those to some non backed up folder using a file explorer app.

If you don't have any file explorer app, then you can download the "Files" app by Google through the play store.
Using the app, create a new folder in the DCIM folder.
The full path will be /storage/emulated/0/DCIM/
Next, move all the photos to this folder.
Once done, search for any worthless photo in that. If you don't have one, you can copy any existing one & save it in the same folder.
 After doing so, rename the file as .nomedia (dot+nomedia). That means the file will have no name but an extension "nomedia".
That will prevent further access to that by google photos. 

After that, when you try to delete any photo, the app will still warn you about deletion from synced devices. However, nothing happens to the photos moved in the manner mentioned above.


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Question: I gave a nude picture away can google get it back





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Question: Sukhdeep singh

Download video delete

Hello, Sukhdeep singh

Welcome to the Google Photos Community Support Forum & thanks for your query.

However, your query is not clear.

Did you download a video, then deleted that & now need that back?
You will find the deleted content in the Bin.
To reach the bi, please tap the library icon & then the Bin symbol in the second row. Next, make a long press on the video & tap the restore command at the bottom.
That will bring back the video to Google Photos.
However, if sixty days have already elapsed after deleting the video, then the app deletes that permanently. Then there wouldn't be any means to recover that.


Or, you have downloaded a video & want to delete that from your phone? 
Then, tap on the video. Tap the three dots at the top right corner. Below the video, you will see an option to remove the device copy. Tap that & then the photo will get deleted from your phone.


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Question: How I can get my parmentaly deleted photo from bin

I am trying to get my parmentaly deleted photo from bin It has some important pic from 2 year's



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Question: Some of photos of people arent automatically linking to a 'person' in my Google photos, why is this?

Some of my photos taken won't sync and automatically go into their respective folder for that 'perso…

Some of my photos taken won't sync and automatically go into their respective folder for that 'person' in the 'People and pets' folder. Is there a way I can sync this or even manually add photos to albums?

Answer:

Hello, Josh Kennard

Welcome to the Google Photos Community Support Forum & thanks for your query.

Photos not getting synced but getting tagged to a person in People & pets are two distinct actions.

If the sync is not happening, you can find the reason where that is stuck by tapping on your profile icon & seeing the message in "Backup & Sync". In most cases, clearing the stored data and/or reinstallation of the app resolves the error.

Nevertheless, if you have activated the face grouping option, the photos on your device will get clubbed against an identified face.

However, the face grouping feature is evolving. The app keeps on going through the collection frequently & continues to add more photos to an identified face over some time.

Nevertheless, you can do that manually also through these steps.
  • Open the photo that includes the face of an identified person.
  • Tap the three dots.
  • Scroll up & see whether a suggestion appears "1 Face available to add".
  • Tap the pencil symbol & tap the plus sign on the thumbnail picture.
  • Select the right thumbnail out of the presented options.
  • The photo will then get grouped against that person's album.
  • However, if the face doesn't belong to any of the presented thumbnails, then tap the + sign at the top right corner & create a new group.
  • Repeat either of these steps with each available photos with identifiable faces.
That would refine the grouping against each identified face.


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Question: I have deleted photos from Google Photo but the storage is the same number

I have downloaded and then deleted over 5000 photos and i have empty the bin several times. But the …

Hello, Ia Lidman

Welcome to the Google Photos Community Support Forum & thanks for your query.

Possibly by storage you mean the space occupied on Google Drive.

However, if you are storing the photos in a high-quality format, then the action of deleting photos to create space may be unnecessary.

Google photos should occupy zero space for the activities up to 31st May if you have chosen to save the pics in High-Quality format.

Currently, the available space on Google Drive is shared between:
  • Gmail
  • Files on Google Drive
  • Pictures in original quality & videos in an incompatible format in Google Photos collection.
To check what is occupying the space, you need to visit this link.
https://one.google.com/storage/managent

There, you will also find some tips on how to retrieve some of the storage space.
Follow those, but while doing so please ensure that you are not losing some important data.

However, this link will show only the quantum of Original Quality photos & offer an option to delete those.
If you wish to convert these to high-quality, please visit https://photos.google.com/settings

That page will offer two options a) Purchase additional storage or b) Recover storage. 
The second option will offer to convert all original quality content to high-quality

Tap on that & then all the pictures in original quality will be converted to high-quality & thus releasing space.

Nevertheless, if Google Photos is occupying zero space because of storage in high-quality, you need to focus more on Gmail & documents stored in Google Drive & not on Google Photos.


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Question: How do I take screen shots on an S9?

I can't figure out how to take screen shots on purpose. Somehow, I've accidentally taken a few but d…

I can't figure out how to take screen shots on purpose. Somehow,  I've accidentally taken a few but don't know what I did.  Please help me!!

Answer:

Hello, Brenda Hlivyak

Welcome to the Google Photos Community Support Forum & thanks for your query.

You will have to refer to the documentation provided by your phone's manufacturer, to know the exact method of capturing a screenshot.
Further, that may change after an upgrade to the OS.

Nevertheless, these are the three predominant methods to capture the screen.

  • Pressing the power button & volume down key simultaneously.
  • A long press to the power button reveals the screenshot option.
  • The notification panel may have an icon for screen capture.
Most possibly the S9 will capture a screenshot through  the first method.
However, you may try all three.


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Question: Screenshot



Hello, Christina Rader

Welcome to the Google Photos Community Support Forum & thanks for your query.

You will have to refer to the documentation provided by your phone's manufacturer, to know the exact method of capturing a screenshot.
Further, that may change after an upgrade to the OS.

Nevertheless, these are the three predominant methods to capture the screen.

Pressing the power button & volume down key simultaneously.
A long press to the power button reveals the screenshot option.
The notification panel may have an icon for screen capture.
You can try all these.


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Question: I was editing video clips in google photos and I clicked "export form" and now I can not find clips

Locate exported frames

Hello, Jaymie Hayes

Welcome to Google Photos Community Support Forum and thanks for your query.

The video editor in Google Photos allows creating or exporting
  • Trimmed video
  • Or, a Single frame
  • Or a Single HDR shot.
Anyway, all the new creations bear the same date stamp as the original video. Thus, that will sit in the gallery in the same chronological order.
However, you can locate that quickly through the "Recently added" menu in the search option. There the media appears in the order of the creation date. There, you will find the latest addition appearing at the top.


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Question: Trying to locate video clips after clicking "export frame"



Hello, Jaymie Hayes

It appears you have repeated the same requirement.
Nevertheless, you can refer to my answer at this link


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Question: Has been messed up for at least 6 months now. I have a Galaxy S7 that I've had for 2 and 1/2 years..

I have uninstalled it and then reinstalled it a few times. it did not help at all still does the sam…

I have uninstalled it and then reinstalled it a few times.  it did not help at all still does the same thing.

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Question: photos since december 2020 have not backed up. I have over 20,000 saying "Getting ready to backup"

Why are my photso not backing from december 2020? There are over 20,000 photos waiting to be backed …



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Question: Video filter- video has filter that make it look like a blue heatmap, how to remove filter?

The video shows up without the filter, but when you press play it changes to the blue filter. Frames…

The video shows up without the filter, but when you press play it changes to the blue filter. Frames exported have the blue filter. I can't figure out how to re.ove the filter

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Question: It is impossible to contact you. I've been trying for ages to contact you regarding an order.

I just want to contact you.



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Question: Is there a way to markup photos with straight lines (ruler or vectors) and simple shapes?

I want to add dimensions and measurements to some photos, is there a way to markup photos with strai…

Hello, Paul DeCrisantis

Welcome to Google Photos Community Support Forum and thanks for your query.

Google Photos editor allows freehand markup.

However, if you are looking for marking some special shapes & vector graphics, then you need to choose some proprietary photo editing software.


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Question: T-Mobil Revel terrible.





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Question: How Google cinematic photos works ? Or how to create ?

How Google cinematic photos works ? Or how to create ?



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Question: How do I block my ex from everything..

My ex & I had a very difficult break up and it's been really tough.. I had previously shared photos …

My ex & I had a very difficult break up and it's been really tough.. I had previously shared photos with him and I no longer want him to see them. I thought I had blocked him but it's saying I have no blocked users.

Answer:

Hello steph, sorry to hear about your breakup. To stop sharing your photos with him, please go to settings > shared libraries and tap "remove partner" at the bottom.
 
You can also block him to make sure he can't see any of your previously shared photos anymore (unless he has copied/downloaded them):


Answer:

Hello steph, sorry to hear about your breakup. To stop sharing your photos with him, please go to settings > shared libraries and tap "remove partner" at the bottom.
 
You can also block him to make sure he can't see any of your previously shared photos anymore (unless he has copied/downloaded them):


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Question: How do I get a lighter version? My photos are too dark

Taking snaps for my children for my sister yesterday these are all that I got didn't have time to ch…



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Question: How to delete unsupported. Photos

Unsupported photo not yet deleted

Hello, shaik sana

Welcome to Google Photos Community Support Forum and thanks for your query.

The term "Unsupported photos" appears to be unusual. Is it unsupported videos?

If so, you can find that visiting the weblink:


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Question: I have just recently used the free up space feature in Google photos

I have just recently used the free up space feature in Google photos. And many of my photos from the…

I have just recently used the free up space feature in Google photos. And many of my photos from the phone have disappeared. They are there on Google photos but they are just normal photos.

Answer:

Hello, sanket shah

Welcome to the Google Photos Community Support Forum & thanks for your query.

What you have observed is the expected outcome of the action.
The intended function of the "Free up space" is to create room on your phone for new pictures or apps.

Further, if you have chosen the backup in a high-quality format, there would be negligible deterioration in the quality.
However, that serves the purpose of casual or amateur photographers.

Nevertheless, you can choose to upload in the original quality also. Then there wouldn't be any deterioration in the character. 
However, that will occupy space on Google drive & then you may have to augment that with a paid subscription for additional space.


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Question: I'm logged in, but it only says Getting Photos

I was having trouble viewing the photos that my family were adding to a shared album using the photo…

I was having trouble viewing the photos that my family were adding to a shared album using the photos app on my pixel 2. So I logged out of the app and logged back in. Now it just says Getting photos and a moving bar at the top . All of my albums and everything are not showing up. When I log in on a computer or using a browser it's al, there, but completely messed up on my phone Google Photos app. Please help!

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Question: Deleted photos from google photos has removed them from my device gallery too

I have recently deleted some photos on Google photos (including deleting them in the bin too) and ha…

I have recently deleted some photos on Google photos (including deleting them in the bin too) and have gone into my device gallery and discovered they have been deleted from there too. 

I only wanted to delete them from google photos, is there anyway to recover the photos on my phone?

Thanks

Answer:

Hello, Amy Ormrod

Welcome to the Google Photos Community Support Forum & thanks for your query.

What you observed is the expected behaviour of the app.
The Sync operation replicates the action we take from one end to the other end also.
In this way, if we delete something from the cloud backup, that deletes the corresponding one on the phone & vice versa.

However, your deleting action appears to be recent.
Any deleted pic stays in the Bin for sixty days.
if so, you would find all the deleted pictures in the Bin.

To reach the bin, tap the library view & then the bin symbol in the second row.
Next long-press on the first picture and stroke down while still in a pressed condition, to select a batch.
Then tap the restore symbol at the bottom.
That will bring back the pictures.

However, if your delete action has already elapsed sixty days, then there wouldn't be any way to recover those deleted pictures.


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Question: How do I choose to back up only photos on my iPhone but not my iCloud?

I am trying to have my iPhone photos automatically uploaded to my Google Photos, which it used to do…

I am trying to have my iPhone photos automatically uploaded to my Google Photos, which it used to do, but now it is trying to upload my whole iCloud library to Google Photos, which I don't want! I have over 16,000 photos in iCloud and Google Photos is trying to upload those to Google Photos so it is taking forever, but I ONLY want the photos from iPhone and I don't want to have to do it manually. It used to do this but I don't know why it has changed. Help!

Answer:

Hello Megan,
 
If you have iCloud enabled on your iPhone then all photos are effectively on your device and they will all be backed up. I am afraid it is all or nothing unless you choose to manual backup. 
 
I have never known it work any differently,
 
Regards,
 
Peter


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Question: How do I back up my photo?

Back up my all photo



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Question: Animation didn't work it must be something with the way you save the photos or something I change th

I put six pictures in animation and it just didn't work when I sent it to someone the one with three…

I put six pictures in animation and it just didn't work when I sent it to someone the one with three did it seems like a real glitchy system they won't even stay put in the folders I put them in the different animations I've made I've been playing with it not real user-friendly

Answer:

Hello, Robert Yows

Welcome to the Google Photos Community Support Forum & thanks for your query.

Noted, an animation with six picture didn't work.

However, I couldn't replicate that problem.
I created an animation with six pictures, shared that with someone & the person could view that without any difficulty.

Nevertheless, can you indicate what happens when someone tries to view that animation? Does that remain static?
Further, can you request the recipient to clear the app data & try that once again?

Additionally, can you try creating a movie & then share it? A Movie creation allows better control over the making of that.


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Yeah and I want to thank everybody for their input you put everything together and it makes one good puzzle solved so yeah the movies are a piece of cake if you've messed around with the animation they really are it took me a while to get the hang of it and then I noticed they weren't doing what they're supposed to and that's exactly what happened was the photos haven't been saved correctly welcome to the digital world thanks again everybody

Answer:

Hello, Robert Yows

Welcome to the Google Photos Community Support Forum & thanks for your query.

Noted, an animation with six picture didn't work.

However, I couldn't replicate that problem.
I created an animation with six pictures, shared that with someone & the person could view that without any difficulty.

Nevertheless, can you indicate what happens when someone tries to view that animation? Does that remain static?
Further, can you request the recipient to clear the app data & try that once again?

Additionally, can you try creating a movie & then share it? A Movie creation allows better control over the making of that.


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Question: I seem to have lost access to my phones photos. How do I sinc with Google photos

Lost access to Google photos

Hi Kundrat Karpentry,
 
Welcome to the Google My Business community.
 
It looks like your post is related to Google Photos rather than Google My Business. I am going to move your post across to their community so that you can receive help.
 


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Question: Google Photos won't back up photos from an SD card

I have a Galaxy S7 Edge with most of my photos saved on an SD card in albums. Despite Google photos …

I have a Galaxy S7 Edge with most of my photos saved on an SD card in albums. Despite Google photos settings saying these are backed up under the "Device Folders" menu (toggled to back up), they are not actually appearing in Google Photos. Can anyone help?

Thank you

Answer:

The Google Photos app does upload content only - it does not convert folders into albums. 
But you can do that via the Chrome-browser: if you press the upload button, you can select a folder and then its contents for uploading and at the end you will get the opportunity to create an album. 
But if everything already is uploading, you should not do that to prevent duplicates.


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Question: Saad jutt 7150

All my data A30 recover tecno spark 6 go



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Question: Cross platform syncing

Photos synced on iphone does not appear on android and vice versa. I need to uninstall the app and r…

Photos synced on iphone does not appear on android and vice versa.  I need to uninstall the app and reinstall it again to see the photos on both devices.

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Question: How do I block comments on all albums?

I do not ever want comments on albums which I have shared by link. I realise I can block comments on…

I do not ever want comments on albums which I have shared by link. I realise I can block comments on individual albums but would like to simply switch of the commenting capability completely.
I have searched for the answer unsuccessfully.

Answer:

Hello, FH2021

Welcome to the Google Photos Community Support Forum & thanks for your query.

Regret, there is no option to switch off commenting on a shared album at the app level.
You have to do that for each album

Nevertheless, you can suggest this requirement through the help & feedback route. When a sufficient number of users desire the same improvement, we may see that feature later on.


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