Google photo QA: I need to know who took photo in my bedroom between 18th august and 22nd of august 2021

Question: I need to know who took photo in my bedroom between 18th august and 22nd of august 2021

Find origin of photo

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Question: I want to recover my deleted photos

I deleted photos by a mistake from trash and i want to recover it

Hi, JokERie X

Welcome to Google Photos Community Support Forum & thanks for your query.

However, had you backed up your pics to Google Photos?
Further, did you delete those through Google Photos?
If yes, then you would find the deleted pics in the bin, provided you have not emptied the bin also.

Answer:

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Question: Duplicates

Will google photo identify my duplicate photos?

If you don't tell how they were created, we can't answer.

But real duplicates are rejected.

However look-alikes not if they have diffrent metadata or shooted as a burst.

Come back and be more clear.

Answer:

If you don't tell how they were created, we can't answer.

But real duplicates are rejected.

However look-alikes not if they have diffrent metadata or shooted as a burst.

Come back and be more clear.

Answer:

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Question: WHY DOESN'T MY PHOTO ACCOUNT RESET EVER MONTH??? AND NOW IT WANT BACK UP AT ALL!!!

GOOGLE PHOTOS DOESN'T RESET EVER MONTH......NOW I CANT BACKUP AT ALL...THIS HAS BEEN GOING ON FOR MO…

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Question: I take a photo, go back to look at it, and it's more like a one-second prelim video first. Why?

I don't want a brief video on my photo

Hi, Chuck Rennoe

Welcome to Google Photos Community Support Forum & thanks for your query.

Possibly, you have activated the Motion Pictures menu in your camera app.

Now the camera is capturing 3 seconds clip every time.

You can change that through the settings in the camera app.

Answer:

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Question: Why im not seing my google photos grouping bt faces or people

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Question: I accidentally deleted my photos from google drive.an bin also . Please help me to recover those.

That is my important photos

Hello Ankit, you would have to contact Drive support for that and tell them you accidentally deleted files from Google Drive, they might be able to recover it for you.

Answer:

Permanently deleted usually means forever since that is what permanent means, However, its a long shot, but if not deleted too long ago you can try using the steps outline here.

https://productforums.google.com/forum/#!msg/photos/YKq9-f0ZH5g/ixmvQ5qkAwAJ

Answer:

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Question: Photo won't load to change wallpaper. Not in TN. CO now. No previous problems. error. Link copied

Post a photo to wallpaper. Tried multiples. Less phone time, more doing.

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Question: After "successful upload" message, Video does not appear in my Google Photos

Using https://photos.google.com/ in Chrome on PC, I clicked on the Upload button. Then I chose a vid…

Using https://photos.google.com/ in Chrome on PC, I clicked on the Upload button. Then I chose a video from my computer. Upon completion of upload, I receive a "successful upload" notification. However, the video I uploaded is nowhere to be found on my Google Photos Account.

Is this a bug? This is a fairly short video and the file size ~60mb.

Answer:

Look at Recently added on the Search-page under the thumbnails because the video may have a very old date (move it up to see the date) and then it will be deep down on the Photos-page.

Good luck

Answer:

I have looked at Recently Added and the video still does not appear 24hours later (I have even tried re-uploading multiple times, and every time it says it is "successful").

I have looked for the video based on the date it was created, but there's no evidence it was even uploaded.

Answer:

Sorry, then no explanation possible - apart form a temporary bug.

Besides: the uploader in Chrome does not report "Successful", but just 1 item uploaded.

And multiple uploads are rejected.

What is the videoformat you are trying to upload?

Answer:

Yes, it was a single mp4 file upload.

I tried again recently and the video finally did appear (this time I clicked Add to Album after it uploaded, and added it to a newly created album). However for some reason the video does not appear on the "Recently added" page.

Problem solved, but I did not really do anything different.

Answer:

Good to hear.

Uploading into an album is the same as normal uploading, but if that video already was present in the mainstream from some upload in the past (shortly after the date of the video), there was no need to show it in recently uploaded, but in the album a link was added to that "old video" only.

Something like that or a temporary problem with album-filling.

Hard to test for us and no Google here.

Answer:

Good to hear.

Something like that or a temporary problem with album-filling.

Hard to test for us and no Google here.

Answer:

I have looked at Recently Added and the video still does not appear 24hours later (I have even tried re-uploading multiple times, and every time it says it is "successful").

I have looked for the video based on the date it was created, but there's no evidence it was even uploaded.

Answer:

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Question: How to link geeni security cameras to google back up

Link to security cameras

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Question: Can someone tell me why google photos is not working on my 6S plus

Can someone get back to me because I'm trying to fix this issue as soon as possible none of the trou…

Can someone get back to me because I'm trying to fix this issue as soon as possible none of the troubleshooting tips is working and my photos should be able to be backed up do you have a contact number or can I contact you through email

Answer:

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Question: How to pause the backing up

How to pause when backing up photos

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Question: Galti sy delate ho geya sab koch wapis chaye plz

Hi, Faris Ali Khan 8947

Welcome to Google Photos Community Support Forum & thanks for your query.

Answer:

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Question: How can i rotate my videos

I'm trying to rotate my videos

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Question: How to add my pic in favourite folder??

How can i add my pic in favourite folder??

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Question: My photos on google photos wont sync to my phone

I can't find my photos that I backed up to Google photos!

Hi,

Thanks for posting in the Photos Community.

When you open up the Google Photos app on your phone, are you getting an error message? What exactly is happening when you open the app?

Have you attempted to an app data clearing in the settings of the app (go to Settings>Apps>Photos)

Thanks for the additional information.

Clinton

Answer:

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Question: Photos was not delted

Photos

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Question: i'm so upset because my photo more videos i accidentally deleted from bin 3 days ago.plz help me

I am very upset.I accidentally deleted photos and videos from Recycle Bin 3 days ago.I can't recover…

I am very upset.I accidentally deleted photos and videos from Recycle Bin 3 days ago.I can't recover that file.This file has been deleted from me because because i had less space And I wanted more space.15gb was not much for me.give me a chance to thank you by recovering my file .Thanks

Answer:

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Question: Plese recover my photos and video inportent now

My photos and videos recover you inpornt my photos

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Question: 용량이 부족하여 용량을 추가로 구매하려고 하는데, 구매 후 사용하다 나중에 결제를 중단하게 되면 그동안 저장되었던 사진들은 그대로 남나요? 아니면 삭제되나오?

..

Hi, 임보현

Welcome to Google Photos Community Support Forum & thanks for your query.

Photos will remain as it is. However, you will lose access to those unless you delete something & bring down the occupied space below 15 GB.

Further, if you do not access your account for two years, then Google will deactivate your account.

Answer:

Hi, 임보현

Welcome to Google Photos Community Support Forum & thanks for your query.

Photos will remain as it is. However, you will lose access to those unless you delete something & bring down the occupied space below 15 GB.

Further, if you do not access your account for two years, then Google will deactivate your account.

Answer:

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Question: I want back my deleted photos which got deleted from google photos bin which many months have passed

I want back my deleted photos which got deleted from google photos bin which many months have passed…

I want back my deleted photos which got deleted from google photos bin which many months have passed since deleted I request you please bckup my photos

Answer:

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Question: Few of my device folders are not visible on Google photos for back up. Help me please!

I have tried going into the Google photos Library but couldn't find few of my device folders for bac…

Device folders are shown straight under Pictures on device on the Library-page (it are no albums).

If they are not shown there maybe 3 reasons for that:

The folder is empty (temporarily).
The folder contains mediafiles which are not suitbale for Google Photos.
The folder belongs to another app and is hided for Google Photos for reasons unknown.

Without more information no better answer possible.

Sorry.

Answer:

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Question: Permanent Delete Old Photos and videos backup

Permanent Delete Old Photos and videos backup

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Question: Some of my video don't backup in google photo...what can i do?

I hv deleted some of my important videos..bt they not recover yet..they are very important videos!! …

Hello,

Back up and sync is a storage service that automatically saves your photos and videos to your Google Account. These photos and videos will be accessible from any device where you are logged into your account.

Steps to turn back up and sync on or off:

On your Android phone or tablet, open the Google Photos app.
Sign in to your Google Account.
At the top right, tap your account profile photo or initial.
Select Photos settings Back up & sync.
Tap "Back up & sync" on or off.

For more information on the same, check this official help center article.

Thanks

Answer:

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Question: How to Restor deleted photos

Hiiii.....Plz Restor my deleted photos bcz it's very important

Items deleted from Trash/bin, either manually or auto-deleted, usually can't be recovered but...

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

Answer:

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Question: Free up spce isn't working

I wanted to free up device after backing up my photos here. Unfortunately, the free up space doesn't…

We can't know the reason for that, but you always can install a simple app like Google Gallery Go or Google Files and then select the contents of a devicefolder and then delete it.

Both have an option under the 3 dots to select all.

Before doing that, you should be sure that your pictures and movies are backupped completely via photos.google.com in the Chrome-app, else you will end-up with nothing.

Best

Answer:

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Question: I want to share this movie on my Instagram but it ain't showing up , I tried downloading it too but

Wanted to share this movie on instagram so selected to share but that did not happen and when tried …

Wanted to share this movie on instagram so selected to share but that did not happen and when tried downloading it that too isn't happening ...pls help

Answer:

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Question: Can I gt back pics I accidentally "removed from results" under a photo grouping?

Selecting each picture individually and adding them to their previous group "face", but it's too muc…

Hi, Toluwani Mercy Jegede

Welcome to Google Photos Community Support Forum & thanks for your query.

Regretfully, there is no easy option to undo the accidental ungrouping.

Nevertheless, I deactivated & activated the face grouping twice.
The app rebuilt the grouping in four to five hours & improved the recognition.
You can try that option at last resort.

Answer:

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Question: Won't print original photo

Normal print order to HP OJ5255 from Android

Then you should search in the Playstore if your laserprinter is supported by an app which can be installed on android and the printer should be connection to your homenetwork (wifi).

Else you need to download that particular image straight from photos.google.com the browser on your computer and use the regular HP printing software for photos. That will be the best option.

Answer:

But you did not tell that :-)

And did you restart your Android after installing?

Normally you open the selected picture in the Photos-app and then hit the 3 dots right-up and then select Print in the row under the picture. Then it should work - apart from choosing the right size in the printer-app. But I am not experienced with professional laserjets.

PS: and why you don't try it via your computer - then you may have much better provisions for printing photos. And you should use photopaper to get a good result - is that possible with a laserprinter?

Answer:

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Question: While sending video on what's app instead of full video of 5.37 m only video of 2.5 m can be sent

While sending video on what's app instead of full video of 5.37 m only video of 2.5 m can be sent. H…

Hi, Arun Patil 4899

Welcome to Google Photos Community Support Forum & thanks for your query.

Do not try sending a video as an attachment.

Share the link through Google photos instead.

The recipient can access the link & watch the video.

Answer:

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Question: Photos gone from phone after backup?

I just upgraded from pixel 2 to pixel 4a. I had about 20GB of photos on the phone that I wanted to b…

I just upgraded from pixel 2 to pixel 4a. I had about 20GB of photos on the phone that I wanted to be able to view offline, and was running out of storage on the old phone. So I got this one. I made sure all was sync'd on the old phone. Then I set up the new phone, connecting cable from old to new and transferring all data. All looked good, data transferred. Photos (20GB) were on the new phone. I turned on backup on the new phone.

Now, it seems that most of my older photos have been removed from my new phone and are only on the cloud. When I'm online I see them. When I'm offline, just a gray box. Yet 'settings' still has my photo storage at 20GB.

I'm really confused and frustrated. How do I keep my photos on my phone? If they aren't here, why is the storage on the phone taken up?

Any advice is appreciated.

I do have the old phone still, so might be able to transfer them over again? But I'm not sure if that is possible, makes sense, or if they would just disappear again is I did manage to do so.

Answer:

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Question: How to fix google photos stuck on getting started to backup for 2 days . I need my photos asap

Help me please anyone

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Question: What is review out-of-sync changes ?

I want to know what is review out-of-sync changes. I am nothing edit or changes in photos then why l…

I want to know what is review out-of-sync changes. I am nothing edit or changes in photos then why lots of quantity photos showing in review out of sync changes. ?

Answer:

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Question: My phone software was updated and now some of my pictures have disappeared,how do I recover them💔

Recover my photos

Hi,

Thanks for posting in the Photos Community.

When you say phone software, are you referring to Google Photos or are you referring to iOS on your iPhone? Either case, photos should not have been deleted by either process (just want to know where I need to focus on troubleshooting).

Also, did the photos disappear out of Google Photos or the iOS Photos app? If it is Google Photos, can you go to the Photos website (photos.google.com) and see the photos there? If you can, then we've isolated the problem to the app on your phone. The best thing to do then would likely be to uninstall the Photos app, COMPLETELY power down your iPhone for 15-30 seconds, power up and reinstall the app. Let it run on your phone to get things synced up.

Hope this helps.

Clinton

Answer:

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Question: I nee to remove I'll picchure that fade book

Pays tap

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Question: Where do I find my photos after a backup? I assumed they went to your google drive app. But nope.

Wondering how to access photos that have been backed up from google photos app. Believed they would …

Hi Kelly,

The photos you back up from the Google Photos mobile app end up on the https://photos.google.com website, not on Google Drive. Be sure to sign into the site with the same Google account you use in the Google Photos app.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Hi Kelly,

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How to get back the permanently deleted photo?

By mistake i had permanently deleted some of photos from recycle bin and now i want them back for so…

By mistake i had permanently deleted some of photos from recycle bin and now i want them back for some very important purpose. Please help me they were very important photos.

Answer:

Hi, ziyaul amin

Welcome to Google Photos Community Support Forum & thanks for your query.

However, once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.

There is no way to get back the content through Google Photos.

Nevertheless, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps;

and run a scan for anything to recover.

Answer:

Hi, ziyaul amin

Welcome to Google Photos Community Support Forum & thanks for your query.

Regretfully, I can't suggest any specific app.

I suggest you go through the user reviews & decide the correct one.

Answer:

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Question: Why isn't Lens detecting text in an image?

I took a screenshot of a web page and when I pulled it up in Google Photos, Lens (that I had never e…

I took a screenshot of a web page and when I pulled it up in Google Photos, Lens (that I had never even heard of) pops up and asks me if I want to copy the text. Since the only reason I took that screenshot was to capture half a dozen lines of text, I said yes. Worked perfectly. Next photo was a screenshot taken from Google Books. It's got a paragraph of text I want to post on my blog. I can crop this image and use it, but it would be better if I had the text. Well, Lens ought to be able to do that, right? But nothing happens. What gives?

Answer:

Hi, Chuck Pergiel

Welcome to Google Photos Community Support Forum & thanks for your query.

Is that happening only with Google Books? Or every photo containing the text now?

Answer:

Unknown, I haven't tried anymore. It's not something I use frequently. I suspect Google can identify images it creates and simply ignores anything that came from Google Books.

Answer:

Hi, Chuck Pergiel

Welcome to Google Photos Community Support Forum & thanks for your query.

Possibly, the content uploaded by Google may be copy protected.

Nevertheless, I suggest you try with some other pics & verify that.

Answer:

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Question: Lost photos

I freed up space in my photos and it purged them all gone in the cloud and I cannot access them I ca…

I freed up space in my photos and it purged them all gone in the cloud and I cannot access them I can't get anything back please I want my photos back I've tried everything and I can't get them back please

Answer:

Hi, Jake da snake

Welcome to Google Photos Community Support Forum & thanks for your query.

Did you empty the bin also?
If not , then you would find the deleted pics in the bin.

Answer:

Hi, Jake da snake

Thanks for your reply

Possibly, the bin was full. Then, the app doesn't show the option of bin.

If so, regretfully, there is no way to get back the pics through Google Photos.

Answer:

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Question: ارجو المساعده في استرجاع صور قمت بحذفها من ايميل قوقل من 3سنوات تقريبا

Hi, متمرد أنيق

Welcome to Google Photos Community Support Forum & thanks for your query.

Your delete action three years ago has now become permanent.

Once a user deletes something permanently despite a warning message or allows the content to time out in the bin, Google doesn't maintain any backup.

There is no way to get back the content through Google Photos.

Answer:

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Google photo QA

Sunday, April 3, 2022

I need to know who took photo in my bedroom between 18th august and 22nd of august 2021

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