My google photos storage is now 6.7gb left of 15gb so I deleted so many photos and large videos like…
My google photos storage is now 6.7gb left of 15gb so I deleted so many photos and large videos like movies size of 1 gab but storage is remaining as it is. Now I've nothing left to delete anything and storage is stuck at it place it's only increasing time by time. I am requesting you to please look into this. It would help me a lot.
Answer:
Hi,
Welcome to Google Support Forums;
The Article About This Issue ... Might Help You.If you want to get a deleted item back, check your trash to see if you can get it back. Photos or videos that you previously backed up and then deleted are kept in your Trash for 60 days.
Can't see the photo or video? If a deleted photo or video is not in the trash, you cannot restore it. You cannot restore the photo in the following cases:
If you moved the photo to the trash more than 60 days ago. If you moved the photo to the trash and emptied your trash. If you permanently deleted the photo from the trash. If you have permanently deleted the photo from your device's Gallery app without backing it up.
Best regards...
Arda Orhan
Arda Orhan
Answer:
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Question: Как срочно востановм
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I lost my important photo my PhD entrance exam result .photo it is very important for me please help…
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Question: Can u explain ms the storage plans
I didn't try it but I need to know whether I have to pay 130 rs each month for storage or else until…
I didn't try it but I need to know whether I have to pay 130 rs each month for storage or else until I use that complete data no need to pay every month
Answer:
Hello Anna,
The storage plans are a monthly subscription, if you stop paying the storage allowance goes back to 15GB and if you are using more than 15GB you will not be able to backup any more photos etc.
If you are not using 15GB you can stop paying at any time.
Regards,
Peter
Peter
Answer:
====================End Question=====================
Question: My WhatsApp photo why did not showing
My WhatsApp photo folder not show
Hi, nayan ramoliya
Welcome to Google Photos Community Support Forum & thanks for your post.
However, regretfully, your query is not related to some feature in the Google Photos app.
Did you make some changes through the Settings -> Chats -> Media visibility in WhatsApp?
Nevertheless, WhatsApp hides the media folder from visibility to other apps usually.
But, you will find directions on how to unhide that on WhatsApp FAQ pages.
Additionally,
I suggest you use some file explorer app to view the media content on your phone. If your phone has none, please install the "Files" app by Google. Next, ensure in the setting of the app visibility of hidden files. Then search all the media folders for a hidden file of zero byte size. Delete that file & that should resolve your problem.
Answer:
====================End Question=====================
Question: How to recover my backup deleted photos
How to recover my backup deleted photos
====================End Question=====================
Question: Photos sent to WhatsApp not on Google Photos even when back up is at 100%
Back up photos sent to my WhatsApp on Google Photos
Hi Lennie,
Thanks for writing in!
Where is the location of these photos that are not showing up on your backup?
Is it on your SD Card or phone device?
Best,
tarhe
Answer:
You need to include the Whatsapp folder in the backup-settings of the Google app.
PS: be aware that WA is low quality and has all data skipped, so better leave the pics in WA itself.
Answer:
====================End Question=====================
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Na
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There is a really big and useless zoom button that prevents selecting objects on Google Photo's menu. If you select multiple items on Google Photo you will run into a problem if you plan to add your oldest item. The zoom button is enormous and since I am just selecting, it shouldn't appear.
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Question: Recovery of last7 days permanently delete photo's and videos
It's an humble request to the Google that my photos and videos which is very important has been perm…
It's an humble request to the Google that my photos and videos which is very important has been permanently deleted from Google photos ... pleasehelp to get back as soon as possible .. Hoping for your positive reply
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When I download photos from google drive, they end up in my files and not in the photos app. I can't…
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Question: Face recognition
Forcing face recognition on Google photos
Hi, Ken Panylyk
Welcome to Google Photos Community Support Forum & thanks for your post.
Regrettably, users can't force face recognition when the app fails to recognise that.
Answer:
Hi, Ken Panylyk
Welcome to Google Photos Community Support Forum & thanks for your post.
Regrettably, users can't force face recognition when the app fails to recognise that.
Answer:
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Sir I want recover my deleted photo Please sir i need all deleted photo pls provide me 🙏
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How can I get it back? Thank you.
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Question: Recover photos and videos
Hello, I want my google photos and videos.. Please restore my photos and videos
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Please recover my photo
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How to recover my picture
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How to recovery delete photos 20das
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I'm looking for photos from sep 2021 trip to Italy tried looking for them in the cloud but they are …
I'm looking for photos from sep 2021 trip to Italy tried looking for them in the cloud but they are not there some are but some aren't. Any chance you guys might have them it's complete set of photos in Rome Italy.
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When can I upgrade my plan? my date is over of subsceiption.
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Question: I set up Google photos for my mother's and my phones. We each have our own Google accounts, but her photos are backing up to my account and vice versa. I think this started to happen when I logged into google maps on her phone
When I am in my Google photos account in my phone, I only see my account in backup and sync settings…
I set up Google photos for my mother's and my phones. We each have our own Google accounts, but her photos are backing up to my account and vice versa. I think this started to happen when I logged into google maps on her phone
Answer:
When I am in my Google photos account in my phone, I only see my account in backup and sync settings, but on my mother's phone, I see both, though only hers is checked, and I can't take mine off.
Answer:
Hi Reagan,
Answer:
====================End Question=====================
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Hello, I want my google photos and videos.. Please restore my photos and videos
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Please recover my photo
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How to recover my picture
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I'm looking for photos from sep 2021 trip to Italy tried looking for them in the cloud but they are …
I'm looking for photos from sep 2021 trip to Italy tried looking for them in the cloud but they are not there some are but some aren't. Any chance you guys might have them it's complete set of photos in Rome Italy.
Answer:
====================End Question=====================
Question: When can I upgrade my plan?
When can I upgrade my plan? my date is over of subsceiption.
Hi, Tarak Paliwal
Welcome to Google Photos Community Support Forum & thanks for your post.
You can upgrade your plan any time.
Answer:
====================End Question=====================
Question: I set up Google photos for my mother's and my phones. We each have our own Google accounts, but her photos are backing up to my account and vice versa. I think this started to happen when I logged into google maps on her phone
When I am in my Google photos account in my phone, I only see my account in backup and sync settings…
I set up Google photos for my mother's and my phones. We each have our own Google accounts, but her photos are backing up to my account and vice versa. I think this started to happen when I logged into google maps on her phone
Answer:
When I am in my Google photos account in my phone, I only see my account in backup and sync settings, but on my mother's phone, I see both, though only hers is checked, and I can't take mine off.
Answer:
Hi Reagan,
Sorry you are having problems!
A. In the Google Photos app,
1. Go to the 3 line menu
2. Click on the gear/cogwheel in the upper right corner
3. Click on "Back up & sync" confirm the account is correct
B. If necessary to change the account and it won't let you,
In the Google Photos app,
1. Go to the 3 line menu
2. Click the account at the bottom of the screen
3. "Use another account
Answer:
Hi Doug,
Answer:
Hi Reagan,
Answer:
Doug,
Answer:
Hi Reagan,
Answer:
====================End Question=====================
Question: Why can I not delete it take photos?
I try to delete it take photos and get a notification that photos stopped
====================End Question=====================
Question: How to recover deleted photos
How to recover deleted photos
====================End Question=====================
Question: Uploaded photos/videos from Android Phone don't automatically download to PC Google Drive.
I have backed up hundreds of photos/videos to Google Photos using my Android phone (Note 9). I can s…
I have backed up hundreds of photos/videos to Google Photos using my Android phone (Note 9). I can see them using photos.google.com and in the Google Photos app on my phone. I also have "Google Drive
4. Do the steps in A (Above) again.
Then take some photos, open the Google Photos App, confirm Backup Complete (or Checkmark) and see if it went to the desired account.
Remember you can always use https://photos.google.com/u/0/ from a browser to be clear what account you are looking at (see the account in the upper right corner)
Good luck!
Dougsap (volunteer Google Photos user)
Answer:
Hi Doug,
Thank you the quick response. Unfortunately this didn't fix the problem.
On my app, it shows just my account, but on my mother's both our accounts are there, under backup and sync, and only her's is check marked; the option to take mine off isn't there (although it is still unchecked).
Also, when she takes pics, some of them show a cloud with a line through it, and when I tap that it says, "backing up to a different account", and has her account below that line of text.
I have created multiple shared albums for us to contribute pics to. Could that have something to do with this, is there an option that may have been checked that caused this?
Answer:
Hi Reagan,
If either of your phones are Android, It would probably be worth clearing the cache and data: (note: this does not delete photos from your phone or the cloud)
- on your Android device, open the Settings app
- tap Apps (or Application Manager)
- tap Google Photos
- tap CLEAR CACHE
- tap CLEAR DATA
If both of you have iPhones, about the only thing you can do is uninstall / reinstall the Google Photos app. Out of an abundance of caution I would do a manual backup first, but reinstalling ~shouldn't~ delete any original photos. When reinstalling only use one account.
Good luck, Dougsap (volunteer Google Photos user)
Answer:
Doug,
I found the problem!
And although I marked your response as it didn't help, part or it did. In checking on my mother's device, her Google Photos account was logged in with my account, but backing up to hers.
I have another question for you, but it involves both Google Photos, and Google Maps. If you can't answer that here, please let me know and I'll put in a post on the Maps help forum.
We both want to use my Google Maps account on our phones so that we have he same locations for history.
However, when I log into my Maps account on her phone, my Google Photos account is logged into on her phone, and when I take my account off of her Google Photos app, my Maps account is no longer logged into on her phone. Is there a way around this?
Answer:
Hi Reagan,
>>> We both want to use my Google Maps account on our phones so that we have he same locations for history.
However, when I log into my Maps account on her phone, my Google Photos account is logged into on her phone, and when I take my account off of her Google Photos app, my Maps account is no longer logged into on her phone. Is there a way around this?
I believe, but am not sure, and really don't want to test it because I think it is a very bad idea, that you can change your Google Account on Google Maps by going to the bottom of its 3 line menu.
The reason that I feel that this is a bad idea, is that Google designs their products on sophisticated models (user / data / technology / process, etc.) which can accommodate a range of functionalities, when you try to set it up in unanticipated ways some future change (application, operating system, backend) may destabilize / break something (particularly on iOS). Problems with ~illogical~ set-ups are less likely to be caught in testing.
Can you describe why you want to have the same location history? (There may be a better way to accomplish what you are trying to do)
I am a fairly heavy Google Maps user but it might be interesting to ask your question there.
Good luck, Dougsap (volunteer Google Photos user)
Answer:
====================End Question=====================
Question: Why can I not delete it take photos?
I try to delete it take photos and get a notification that photos stopped
====================End Question=====================
Question: How to recover deleted photos
How to recover deleted photos
====================End Question=====================
Question: Uploaded photos/videos from Android Phone don't automatically download to PC Google Drive.
I have backed up hundreds of photos/videos to Google Photos using my Android phone (Note 9). I can s…
I have backed up hundreds of photos/videos to Google Photos using my Android phone (Note 9). I can see them using photos.google.com and in the Google Photos app on my phone. I also have "Google Drive
Sync photos & videos from Google Drive" turned on in the settings on photos.google.com. So, my photos and videos should automatically be downloading to my PC Google Drive. But they are not. As you can see in the attachment, it is only downloading up until 2017.
Answer:
Not at all: that option shows the content of picture folders on Drive in the library of Photos.
Answer:
Answer:
By disconnecting Google Photos from Google Drive, they essentially broke Phone<->PC sync functionality. Now you have two completely separate backup services for your two devices, and you have to move files between them manually. Good job Google!
Answer:
====================End Question=====================
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I did not print anything of these photos out and I might have one that I did . Some of the photo are…
I did not print anything of these photos out and I might have one that I did . Some of the photo are the forehead are cut off . Please help me with this . Brenda .
Answer:
Are you sure you ordered a printed product from Google? The only reason I ask is because some third party companies allow you to import Google Photos to use on their products. If that's the case, you would need to take it up with them. If not, let us know so we can help.
Answer:
For future reference, we are all volunteers here. If you need a refund, you need to leave feedback in the Google Photos app in the App Store or Google Play. We can't do anything for you here on these forums.
Answer:
I need to know the name of the company and their phone number or email address so I can get in touch with them . They printed the wrong ones and I have one that was right . I need a refund on them . Please help me with this as soon as you can .
Answer:
====================End Question=====================
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i had my photos and videos in Google photos locked folder and mistakenly i logged out of my Google a…
i had my photos and videos in Google photos locked folder and mistakenly i logged out of my Google account and after logging in back i can't find my locked folder
Answer:
====================End Question=====================
Question: Recover photos
How to recover deleted photos
====================End Question=====================
Question: Is anybody else that he was iPhone is having a problem with Google photos
My Google Photos is not working on my iPhone 12 mini or my 6S plus I have two different Gmail accoun…
My Google Photos is not working on my iPhone 12 mini or my
6S plus I have two different Gmail accounts on there on both my phones I keep getting messages saying that the higher tear is working on them and I don't hear anything back And when I post to the community don't nobody respond so is anyone else having a problem with Google photos using iPhones
Answer:
It's supposed to be is anybody else having a problem on Google Photos when it comes to iPhones because on my 6S plus and my iPhone 12 mini google photos is not working correctly on my iPhone 12 mini the numbers keep upping and what do I mean by that I will have five videos that need to be backed up it will say I have 10 or 20 videos that need to be backed up and on my 6S plus iPhone it keep doing preparing back up and sometimes the videos and screenshots fail to back up and there's nothing wrong with my videos or screenshots and on both phones it is very slow and sometimes it won't back up until the next day and I have Fast Internet
Answer:
====================End Question=====================
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sir namaste sir meri important foto galti se delete ho gai hain apse nivedan hai ki un fotos ko wapa…
====================End Question=====================
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Hello I want restore deleted photos Very important photos Please required the photos
====================End Question=====================
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====================End Question=====================
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Sir my photos have been deleted so plz send all my photos sir
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My photos have been deleted from the bin as well by mistake and i want to recover those photos
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Answer:
Not at all: that option shows the content of picture folders on Drive in the library of Photos.
But nothing is downloaded to your computer.
So you maybe confused with the optional GP folder in Drive which contents can be downsynced to your PC via the Google Drive option in the Backup & Sync app
I do think the other option can better be switched-off to avoid confusion on Photos.
Answer:
Click here:--> Changing how Google Drive and Google Photos work together.
The Community is made up of volunteers trying to help by sharing our experience, we have no magic links into Google and are not in possession of any more information than what is in the blog.
The best way to let Google know your thoughts is to provide feedback, see:-
In summary, to send feedback to the Google Photos team
- Go to photos.google.com or open the Google Photos app
.
- At the top left, open the Menu
, then select Help & feedback and/or Send feedback
- You can tell them things like:
- What you like or dislike about the app
- Things that are confusing or don't work
- Things that would help you use Google Photos better
I would suggest the most effective way would be to start the feedback with
#Drive & Photos followed by your thoughts and hopefully some constructive suggestions if you foresee any problems
Answer:
By disconnecting Google Photos from Google Drive, they essentially broke Phone<->PC sync functionality. Now you have two completely separate backup services for your two devices, and you have to move files between them manually. Good job Google!
Answer:
====================End Question=====================
Question: You print the wrong ones and I didn't pick these out .
I did not print anything of these photos out and I might have one that I did . Some of the photo are…
I did not print anything of these photos out and I might have one that I did . Some of the photo are the forehead are cut off . Please help me with this . Brenda .
Answer:
Are you sure you ordered a printed product from Google? The only reason I ask is because some third party companies allow you to import Google Photos to use on their products. If that's the case, you would need to take it up with them. If not, let us know so we can help.
Answer:
For future reference, we are all volunteers here. If you need a refund, you need to leave feedback in the Google Photos app in the App Store or Google Play. We can't do anything for you here on these forums.
Answer:
I need to know the name of the company and their phone number or email address so I can get in touch with them . They printed the wrong ones and I have one that was right . I need a refund on them . Please help me with this as soon as you can .
Answer:
====================End Question=====================
Question: cannot find my locked folder
i had my photos and videos in Google photos locked folder and mistakenly i logged out of my Google a…
i had my photos and videos in Google photos locked folder and mistakenly i logged out of my Google account and after logging in back i can't find my locked folder
Answer:
====================End Question=====================
Question: Recover photos
How to recover deleted photos
====================End Question=====================
Question: Is anybody else that he was iPhone is having a problem with Google photos
My Google Photos is not working on my iPhone 12 mini or my 6S plus I have two different Gmail accoun…
My Google Photos is not working on my iPhone 12 mini or my
6S plus I have two different Gmail accounts on there on both my phones I keep getting messages saying that the higher tear is working on them and I don't hear anything back And when I post to the community don't nobody respond so is anyone else having a problem with Google photos using iPhonesAnswer:
It's supposed to be is anybody else having a problem on Google Photos when it comes to iPhones because on my 6S plus and my iPhone 12 mini google photos is not working correctly on my iPhone 12 mini the numbers keep upping and what do I mean by that I will have five videos that need to be backed up it will say I have 10 or 20 videos that need to be backed up and on my 6S plus iPhone it keep doing preparing back up and sometimes the videos and screenshots fail to back up and there's nothing wrong with my videos or screenshots and on both phones it is very slow and sometimes it won't back up until the next day and I have Fast Internet
Answer:
====================End Question=====================
Question: Meri important foto delete ho gai
sir namaste sir meri important foto galti se delete ho gai hain apse nivedan hai ki un fotos ko wapa…
====================End Question=====================
Question: How can recover deleted photos
Hello I want restore deleted photos Very important photos Please required the photos
====================End Question=====================
Question: I want to make sure 1 book is sent to me! I updated a photo for the cover today!
I updated front cover today and replaced front cover picture a few minutes later I received an email…
I updated front cover today and replaced front cover picture a few minutes later I received an email that the book shipped out! I prefer the second cover picture I sent you but I only want 1 book
Answer:
====================End Question=====================
Question: My photos deleted and very very important photos
Sir my photos have been deleted so plz send all my photos sir
====================End Question=====================
Question: How can I recover my deleted photos ?
My photos have been deleted from the bin as well by mistake and i want to recover those photos
====================End Question=====================
Question: Pleaze recover my archived photo
Hello sir Please help me my archived photo recover😭
====================End Question=====================
Question: Google photos app keeps stopping & closes
I have alot on Google photos I pay for 200Gb but it keeps closing what can I do?
====================End Question=====================
Question: How to recover deleted photos
I need recover all deleted photos
====================End Question=====================
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