Google photo QA: How to turn into aThumbnail

Question: How to turn into aThumbnail

Photo will not upload to craigslist listing. Would like to create thumbnail photo

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Question: Will deleted items if still on iphone reupload to Google photos?

I have a habit of taking multiple photos on my iPhone then going back later to delete the ones I don…

I have a habit of taking multiple photos on my iPhone then going back later to delete the ones I don't want to keep and selecting my favourite.

If after doing this, I delete all of the photos from Google

photos and then allow it to backup again, will it reupload the photos that I have deleted from Google but are still on my device?

To then leave me with only the wanted photos of the lot on my Google photos.

Wanting to save space of Google photos but like to use the iPhone gallery to edit and pick the photos I want to keep.

Hopefully this makes sense? !

Thank you.

Answer:

Hi Gabby,

>>>> I have a habit of taking multiple photos on my iPhone then going back later to delete the ones I don’t want to keep and selecting my favourite. If after doing this, I delete all of the photos from Google

photos and then allow it to backup again, will it reupload the photos that I have deleted from Google but are still on my device?

(Note: my feedback might sound rigid or judgmental other opinions are welcome ;-).

Sorry, that process is not what Google Photos was designed to support. It is likely to be highly error prone. It is likely to involve changing the Backup & sync settings or avoiding going into the Google Photos app at the wrong time in the process (to prevent ~all images~ from being uploaded).

If you "delete all of the photos from Google photos" that will also delete the images in your iOS Photos Gallery / App. You MIGHT be able to manipulate the Backup & sync settings at different points in the process, but again this is likely to be very error prone (from a manual process standpoint).

The easiest and safest thing to do, is just use Google Photos for virtually all photo management activities (album creation, deletion of items you permanently don't want, and "Free up space" to delete the device copy of images). My wife and I use iPhones and iPads exclusively now for image capture and this is the process we use - the only feature we might use in the iOS Photos App is accessing the Recently Deleted Album (and this is completely optional).

Note: Google Photos and ~iCloud Photo Library have different approaches to photo management and should not be used simultaneously.

It is always a good idea to store important images in more than one place / tool. My photos are in Google Photos, on my laptop, and on multiple external disk drives (not connected to any computer or network).

Best regards, Dougsap (volunteer Google Photos user)

Answer:

Hi Gabby,

photos and then allow it to backup again, will it reupload the photos that I have deleted from Google but are still on my device?

(Note: my feedback might sound rigid or judgmental other opinions are welcome ;-).

Note: Google Photos and ~iCloud Photo Library have different approaches to photo management and should not be used simultaneously.

Best regards, Dougsap (volunteer Google Photos user)

Answer:

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Question: Photos from my gallery got deleted and saved to Google Photos but I want them recovered?

I want the photos that got removed from my phone's gallery to be restored bc I prefer to use the gal…

I want the photos that got removed from my phone's gallery to be restored bc I prefer to use the gallery app and not Google Photos. They're not in the trash or archived so I don't know where they went or if they're gone for good, which would suck.

Answer:

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Question: How do i stop google photos from deleting from the sd card when it used to just delete from the app

I want to delete items from Google photos app but not delete it from the sd card

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Question: Photo widget snafu Android

I want to remove a photo from my home screen put there by the photo widget. It won't let me remove i…

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Question: Where's my latest photo book order?

Please locate my latest photo book order

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Question: Hy Google team hope u r fine sir after a 1 week i delete my vedios mistakenly soo give me back plz

For deleted vedios

If You Deleted Files and would like to recover, You may try the steps below:

For Computer.

If you want to get a deleted item back, check your bin to find out if you can get it back. If your photo or video has already been backed up and you deleted it, it will remain in your bin for 60 days.

On your computer, go to photos.google.com.
At the left, click Bin .
Place your cursor over the photo or video that you want to restore, then click Select .
At the top right, click Restore Restore. That photo or video will be restored to your Google Photos account and added back into any albums that it was in.

For Android.

If you deleted an item and want it back, check your bin to see if it’s there.

On your Android phone or tablet, open the Google Photos app .
At the bottom, tap Library Bin .
Touch and hold the photo or video that you want to restore.
At the bottom, tap Restore. The photo or video will be back:
- In your phone’s gallery app
- In your Google Photos library
- In any albums that it was in

If the item is not in your bin, it may be permanently deleted.

Let me know if you need further help.

Answer:

Hi there,

Permanently deleted video/photos can no longer be recovered on Google Photos.

But there is a third party app that you may try to use to recover your permanently deleted photos/videos.

You may download the File Recovery from the Google Play Store(Android Device only).

That app can recover permanently deleted files(photos/videos). I'm also using it.

Note: this app must be use with the device where the files was deleted.

Answer:

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Question: If it shows from videocapture what does that mean

it says that it is stored at dcmi videcapture at 308pm August 21 what does that mean

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Question: Copy email addresses in a new email

Copying a long list of emails to forward with my finger will not work for my new email

Hi, Connie Seebirt

Welcome to Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.

Do you have problems in using any features of Google Photos?

Nevertheless, I find your query is related to forwarding of emails in bulk.

However, it's not clear whether you are using Gmail or some other email provider.

If it's related to Gmail, I request you post your query in Gmail support forum.

Answer:

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Question: I want to get a photo from a video i took. How do a do I convert a video into a single photo?

I have a video and want to convert part of it to photo

Hello Shelagh,

Currently the Convert Video to photo feature is not available and no details provided if this is going to be available. Google Photos provides no direct way of extracting photos from animations or videos.

As a workaround, you may play the video on your Android device and take a screenshot of the frame you're interested in. On most Android devices you can take a screenshot by simultaneously pressing the Power and VolumeDown keys.

Another thing you can do is use a third-party video editing app, which should be able to display individual frames and possibly export them.

Answer:

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Question: Why don't all my contacts appear when trying to share links in Google photos?

I'm trying to get all my contacts that I have backed up in Google to be suggestions for sharing link…

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Question: I do not want my google account to automatically store photos i take on my phone. How do i stop this

I do not want my google account to have permission to store photos I take onto my phone to my google…

I do not want my google account to have permission to store photos I take onto my phone to my google account. I would like to stop this. How do I do this?

Answer:

Hello Emily,

You can do it by simply using or choosing to use Google Photos without an account, follow the steps below to do it:

To log out Your Account, follow the steps below:

1. Open The App

2. Tap Your Profile photo at the top right hand

corner

3. Tap the "↓" arrow next to your gmail account

4. Scroll at the very bottom and Select "use without an account"

Answer:

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Question: can I make Google Drive Sync only one way...to the cloud?

Am I reading correctly we have to switch from Google Photo to Google Drive? The whole point of havin…

Am I reading correctly we have to switch from Google Photo to Google Drive?

The whole point of having the storage in the cloud is so I don't have to have them on my local hard drive.

Good Drive sync app seem so limiting. Is it possible to sync photo one one...just to the cloud?

If so, can this setting happen before/during migration?

Answer:

Hello Bruce,

During migration to Google Drive for desktop, all your Backup and Sync settings will be included and you should not notice any difference.

I suggest you check the following pages for further information

https://support.google.com/drive/answer/10838124

and

https://support.google.com/drive/answer/10309431

Regards,

Peter

Answer:

It doens't appear I can turn on syncing JPGS only.

It also doesn't appear I can sync only one way...to the cloud.

Answer:

If you click on the Photos folder and check if it has selected both Sync to Drive and Backup to Photos. Take the tick out of Sync to Drive.

Answer:

After uninstalling and reinstalling Google Drive everything made much more sense. I could then upload the folder(s) I wanted to sync.

I see a place to not upload RAW files.

Is there a place to not upload TIFF files?

Answer:

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Question: Why is google freezing

Google keeps freezing

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Question: Hi

Hi, Seyedmohammad Ojaqy

Welcome to Google Photos Community Support Forum & thanks for your query.

To change the profile picture visible in Google Photos. you have to change that first in your Google Account.

You can follow the steps as outlined here

Change your Gmail profile picture

Answer:

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Question: How can I sign out other devices that have my google photos on there devices

How to sign out other devices that have my google photo account on there devices

Hello Ashlii,

Please do the following steps to find and logout other devices:

Visit https://myaccount.google.com/device-activity?utm_source=google-account&utm_medium=web using web browser
You can see other logged in devices
Click on three dot icon and choose "Sign out" option. Repeat the same for other devices.

Please remember Google photos help community only handles Google Photos related issue. So If you need more clarification regarding this, I recommend you to use https://support.google.com/accounts .

Answer:

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Question: I'm locked out of my Facebook. I made an alias if all the same friends wouldn't that prove it's me.

I tried recovering my Google and also my Facebook and my messenger but I couldn't so I had to make a…

I tried recovering my Google and also my Facebook and my messenger but I couldn't so I had to make a new me which is corny. I'd like to be me again.The old me and new me have same friends.

Answer:

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Question: Explore page still says "Check back soon"

I uploaded all my photos to Google Photos about three weeks back. I was looking forward to using the…

I uploaded all my photos to Google Photos about three weeks back.

I was looking forward to using the Explore page and its various features, such as face grouping, but every time I visit it, it still says, "Check back soon: Organizing your photos so you can find them faster.

I could understand if this takes a day or two, but like I said, it's been about three weeks. What's going on here?

Answer:

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Question: I need help getting ahold of Assurance Wireless to turn the PUK lock off of my phone.

I'm not cell phone Savvy and I accidentally turned my cell phone device unx cell phone device the PU…

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Question: Pictures in message

How do I recover my pictures that were sent or received in text messages

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Question: There is a color tint in my picture that started out black and white, can this be fixed/re-done?

My picture is incorrect, how do I report it and get it re-done?

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Question: Volume on video

I'm trying to recorx a video on my Samsung S21 5G, to send to my son, but there's no sound. Help!

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Question: When I search my name on google photos, I see photos of me that I would like to delete. How?

wrote to websites that published it, but no reply

Hi Andrius,

Welcome to the Google Photos Product Help Forum!

Google Photos refers to images in https://photos.google.com/ With these, you can click on the image then use the Trash Can / Garbage Can to delete the image.

To remove an image from Google search results see:

How to remove an image

Good luck!

Best regards, Dougsap (volunteer Google Photos user)

Answer:

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Question: Seeing album(s) in photo info

Hello, is there a way (a setting or something) to be able to see in a photo's info section what albu…

Hello, is there a way (a setting or something) to be able to see in a photo's info section what album or albums that photo is already in? This feature is in the web version, but I'm wondering if there's any way to have that same feature in the iOS app. I know how to add photos to albums in the app, but I'm hoping there might be a way to see what albums a photo is in without actually going to the albums to check.

Thank you!

Answer:

Hi, Sarah Grenier

Welcome to Google Photos Community Support Forum & thanks for your query.

Regretfully, the app doesn't show information regarding in which albums the photo is already there.

To have the feature in the app, you will have to suggest that through the help & feedback route.

Nevertheless, you can access the web link through any browser on your phone & view that info.

Answer:

@Sarah

This is a very old complaint never resolved by Google, so the results of (any) feedback always are disappointing because you need a solution now and not after 3 years.

Therefore I always start with opening an album and then choose Add photos and then you immediately can see which photos already are assigned to that album because they have grey checkmarks. And then you easily can select some non-checked pictures.

Best

Answer:

Thanks for feedback Sarah and come back here if you have additional questions.

PS: just guessing, but not showing the albums under a photo in the app just is a matter of small space.

No Google here to say the full truth, but just a few volonteers without a "hot line" to the boss over there.

Answer:

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Question: How do I send my photos from phone to TV for slideshow

Trying to send my photos from my phone to my TV for a slideshow through my USB port I can't seem to …

Hi, Donald Rynsburger

Welcome to Google Photos Community Support Forum & thanks for your query.

Not every phone model can provide HDMI output.

Still, there are multiple ways to see your photos collection on smart TV.

If the TV has a browser, open the link https://photos.google.com. Log into your account & start the slide show.
Alternatively, you can use the cast feature & show the content on your phone through the TV.

Answer:

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Question: How do I change the address on my latest order

Change shipping address

Hello David,

This is the article that can help You : Troubleshoot Problems With PhotoBook

Answer:

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Question: How can someone else add a picture to your pictures

Someone took this photo from a different type of a cellphone. Not my type of cellphone that I use. P…

Someone took this photo from a different type

of a cellphone. Not my type of cellphone that

I use. Posted it in my Google Photo's

in my photos

Answer:

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Question: Old photos and videos

Hi Raj,

Welcome to the Google Photos Help Forum.

Could you please confirm what exactly are you referring to when you say old photos and videos?

It would also be better if you can share a screenshot with me so that I can take it forward. Also, redact any personal information while sharing the screenshot.

Looking forward to hear from you.

Best,

Emma

Answer:

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Question: How do I transfer photos from my gallery to my sd card?

How do I move my photos to my sd card

Hi there,

In order to save photos to your SD card, you first need to save them to your device. To do this, follow these steps:

Open the Google Photos app .
Select the photo you want to save to your SD card.
Touch the options icon > Download.

Once your photos are saved to your device folder, you can save them to your SD card.

Answer:

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Question: I have 4 hours recorded but it will only play theforst 46 min and nothing more.What am I doing wrong

Trying to veiw entire file not just the first part it.

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Question: Trying to use a kiosk to print pictures but photo I want isn't showing up

I have the phone connected to the kiosk

@Cheryl

If that photo is not stored in phone-memory, the kiosk can't find it.

So you need to open that specific photo in the Google-app and then hit the 3 dots. Then you will see the download option to get a copy in memory. Maybe you need to repeat this for many photos because you have applied the free-up space option recently and then your phone is empty apart from a few recent shots.

Answer:

But you also can order prints straight from the Google Photos app.

See printservices

Answer:

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Question: How to delete all pictures from Google photos without deleting them from the device?

Since google photos is taking up a lot of space I want to remove all my photos from there. I already…

Since google photos is taking up a lot of space I want to remove all my photos from there. I already have my pictures on the Drive and google photos is taking up more than double the amount to do the same. I didn't previously use Google photos but still the old pictures are there on the app. I want to remove all the pictures from all over the years. Please help me...

Answer:

Hi there,

"How to delete Google Photos from the cloud only

If you have had enough of Google, you could delete photos from your cloud and all other synced devices but still keep them on your phone. The original images will stay in your Camera folder, which you can find under File Manager if you own an Android device or your Photo Gallery if you are an iPhone user. However, once the sync is enabled again, all photos will be synced and will reappear on your Google Photos account.

Open the Google Photos app on your phone. Go to Settings and Backup & sync. Make sure that Backup is disabled.
Go to the Google Photos website and sign in with your Google account.
Select all the photos you want to delete and click on the bin icon in the top right-hand corner.

Answer:

@jeon

But what you want is very complicated and full of troubles because bulk deletions on Google Photos always causes problems with the space-counter at Google and we have no idea how to prevent them.

Besides: Google Photos is much more comfortable for viewing and searching then Google Drive and takes much less space: if used at high quality until June 1 nothing.

But you also have to be more clear about your situation on Drive.

If you still have a Google Photos tab on Drive which is filled up-to July 2019 - that collection takes no storage as long as the corresponding pictures on Photos are not deleted.

However: what have you done after that date - that is totally unclear, so come back here to explain much more accurately. And tell us about the 3 numbers you see at one.google.com/storage

Answer:

Hello @Rinus Alewijnse,

Have you already tried the steps? Please let me know if it's completely wrong.

Answer:

This is what it shows. I started using Google photos this year only but it shows pictures from 2 years back as memories too. On my current device I don't even have more than 100 pictures.

Answer:

@Rinus Alewijnse,

You're right it was my missed there, I inserted the incorrect canned message😅, anyways, Go ahead and give the best shot for the user 👍

Answer:

@Jeon

That is completely different from your original story where you talked about many years.

So you can't have a Google Photos folder on Drive because that connection was stopped by Google in 2019. But why you have got 4.5 GB on Drive then - that is abnormal.

Then you have that much on Photos is caused by your choice for original quality and then you never can avoid that you need to start paying for more storage.

So better then deleting bulks, start with pressing the Recover storage button on photos.google.com/settings in the Chrome-app and then wait a day before checking your storage numbers again. And on the same menu you can check for having unsupported videos which should be deleted at Google because they take a lot of space, but can't be shown.

Answer:

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Question: How can I restore my photos to my phones memory card?

I switched phones and the photos that i had saved on my SD got deleted. How do I copy all my photos …

I switched phones and the photos that i had saved on my SD got deleted. How do I copy all my photos from my google gallery back to my phone? I tried manually but its duplicating everything.

Answer:

Hello Alexandra, the easiest way to download your photos from the cloud to your SD card is to enable the Google Photos folder in your Google Drive and then go to this folder in your Google Drive and download its contents. Make sure you don't enable Google Photos sync on your SD card becuase they might get re-uploaded and you might end up with duplicates.

Answer:

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Question: How to remove safe folder and how to import memory card pictures

Remove safe folder for good

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Question: I have recoverd my all permanently deleted photos and videos

All permanently deleted photo videos etc

Hi, Lucky Dahiya

Welcome to Google Photos Community Support Forum & thanks for your query.

Compliments on your successful attempt to recover permanently deleted pics,
Can you mention the steps so that the other community members can understand the steps?

Answer:

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Question: How do I stop Google photos from uploading Android photos when connected to a specific tethered wifi

I will describe the situation. I'm travelling long term with my gf. We buy and use only one data Sim…

I will describe the situation.

I'm travelling long term with my gf. We buy and use only one data Sim in each new country we visit. I connect to my gf wifi when hotspot is on.

I have set that SSID as "data plan" in Android settings.

Although it's marked as data plan, google photos still uploads photos when connected to that wifi. I take many pictures during day and I need to have internet connection so I manually turn off syncing (uploading) and I turn it back on at hotel for night upload to turn back off in the morning.

Problem is many times I forget to manually activate/deactivate syncing incurring in expensive data costs or failing to upload photos at night and free pixels space for more pictures on the following day.

I've looked at every google photos app setting options but there is nothing that can help me.

What do you suggest?

Answer:

Hello Sebastian,

Welcome to the Google Photos Help Community.

I completely understand where you're coming from. Unfortunately, there isn't any way where you can restrict specific wifi or data plan from not uploading or syncing to the Google Photos from your Gallery. However, we really appreciate leaving feedback for the development team as this is a best way to see new features and changes rolled out in future versions of Google Photos. If there are any other improvements or ideas you've about Google Photos, you can always leave them under Help & Feedback and they will reach the developers directly:

Open the Google Photos app on a mobile device or go to photos.google.com using a computer.
At the top left, touch or click the menu icon > Help & Feedback.
Touch or click Feedback. You can tell us things like:

What you like or dislike about the app.
Things that are confusing or don't work.

Also, it helps us understand your feedback if you check the box to include screenshots and logs.

Regards,

Sonya

Answer:

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Question: how do i restore my device after accidently deleting it 😯

have my device restored

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Question: Add photo to face page

I'm trying to put a photo of my dogs on my face page

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Question: How could I find my missing photos and videos

May of my photos were missing.. for eg; aug 2nd 2019 I have taken many pictures and I have seen in p…

May of my photos were missing.. for eg; aug 2nd 2019 I have taken many pictures and I have seen in photos.google.com but now I have only one pic on that date.. how could I recover that all my memories

Answer:

Hi, kala vijay

Welcome to Google Photos Community Support Forum & thanks for your query.

However, had you backed up your pics to Google Photos?

Further, did you delete those through Google Photos?

If yes, then you should be finding the deleted pics in the bin, unless you have emptied the bin also.

Answer:

Hi, kala vijay

Thanks for your reply

However, Google photos never removes any content without any user imitated action.

Following are the possible reasons for the loss of pics.

Deleting a photo either through the phone or Google Photos. Then the sync action removes that from the other end also.

Further, the following practices allow someone else to do so with malicious intent.

Handing over the phone to someone without screen pinning
Sharing the password.
Setting a weak password.
Not activating two-factor authentication.
Leaving browser sessions open on a PC allowing unhindered access to Google Photos.

Can you check & confirm?

Answer:

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Question: How can I recover I photo I deleted from google photos? This was 4 yrs back but is there any way ?

Have searched bin

Google holds deleted photos in trash for 60 days - not for 4 years - so they are lost forever if not stored on your computer or usb-disc also (what always should have been done).

In the past we stored our prints in old shoeboxes.

Sorry

Answer:

Google holds deleted photos in trash for 60 days - not for 4 years - so they are lost forever if not stored on your computer or usb-disc also (what always should have been done).

In the past we stored our prints in old shoeboxes.

Sorry

Answer:

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Google photo QA

Friday, April 1, 2022

How to turn into aThumbnail

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