Google photo QA: Screen shots a nuisance

Question: Screen shots a nuisance

I want to remove screen shots app

Hello, Judy Watson 5478

Welcome to the Google Photos Community Support Forum & thanks for your query.

Screenshots are a convenient medium to convey something visible on the phone.

Further, we do not need any separate app to capture screenshots. That's an inbuilt feature.

Nevertheless, you can stop the back up of screenshots.

In the library view, you will see a folder named "Screenshots".

Tap that & on the next screen tap the slider in front of "Back up & sync" to put that off.

Alternatively, if you wish the backup to continue but stop the screenshots nagging into the gallery, you can archive those all.

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Question: Why i didn't find all photos in one person that belongs to him

I didn't find all photos for one person in people

Hello, adila zaima

Welcome to the Google Photos Community Support Forum & thanks for your query.

The people search feature in Google Photos is evolving. That may fail to recognise some faces.

You may see that face coming up in an independent group after some time as the app keeps on going through the collection repeatedly.

However, if you do not wish waiting for that, you can do so manually.

You can add a person through the following steps.

Tap to open the photo which contains unidentified faces & then slide up or tap the three dots.

If the app had failed to include some faces in that picture, then you will see a prompt "XX faces available to add".

Tap the edit icon at the extreme right edge. (An icon of a pencil).

That will show identified faces in square boxes & their thumbnails at the bottom.

Tap on the + sign on each thumbnail. That will create a new grouping.

However, the app may take some time to bring all the related pictures to this new grouping.

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Question: Why my old videos r not downloading from Google photos?

I backed up my old videos in Google photos. They r not in my mobile phn ..Now I am trying to downloa…

I backed up my old videos in Google photos. They r not in my mobile phn ..Now I am trying to downloading them but the download is not happening. But it's urgent for me to download them

Answer:

Hello, Saida sultana Pappu

Welcome to the Google Photos Community Support Forum & thanks for your query.

Understand you are unable to download videos. What's happening exactly? Whether the download doesn't start? Or, does that terminate abruptly?

Nevertheless, can you try downloading through the web?

Please enter photos.google.com in any web browser on your phone. Log into the webpage using your Google account & then search for the video. Then, arrange for the download.

Please inform in case of any difficulty.

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Question: Download and upload stops all of a sudden.

Hi Team, The upload and download of files stops all of a sudden and would not resume the process.

Hello Abhinay,

Thanks for posting in the Google Photos Help Forum.

I understand and I know how important Google Photos is for you. Please give the below steps a try in a sequence to help resolve the issue:

Check your internet connection (mobile data).
Close the Google Photos app and re-launch it.
Sign out and sign back in to Google Photos with the same Google Account.
Clear App data:

Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Photos in the list.
Touch Clear data.

Update the Google Photos app on your Android phone:

Visit the Google Play Store.
Open Google Photos.
Touch on Update.

Let me know how it goes.

Regards,

Amanda

Answer:

Hi Amanda,

Thank you for your reply.

I tried all the steps you suggested,but I am not able to download the videos.

Regards,

Abhinay

Answer:

Hi Abhinay,

Thanks for writing back.

Could you please try using the Google Photos app by switching the phone to Safe Mode? In Android 4.1 or later versions, to reboot into safe mode you have to long press the power button until you get the options menu which has the following options – Power off, Airplane mode, and Silent mode. After getting these options on your screen, long press the Power off button, you will be getting a message that prompts you to reboot your device to safe mode. By tapping the OK button, your device will reboot into safe mode, which will disable all third party applications you have installed.You can be sure that your device started in safe mode by seeing a safe mode indicator on the bottom left side corner of your device screen.

Keep me posted.

Best,

Amanda

Answer:

Hi Abhinay,

Thanks for writing back.

Keep me posted.

Best,

Amanda

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Question: Please my sd card photo delete

Please my sd card photo delete

Hello, Arup Maity

Welcome to the Google Photos Community Support Forum & thanks for your query.

However, your query is unclear.

Do you want to delete the photos on the SD card using Google Photos?

Or, the photos on the SD card are deleted & you wish restoring that?

A detailed reply will help in understanding the exact requirement.

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Question: If i am not back up some folders photos then what is the procedure to not back up andnotshowingoogle

Like personal photos

Hello, arnab ghosh

Welcome to the Google Photos Community Support Forum & thanks for your query.

If you do not wish backing up some folder to Google Photos, ensure that remains unselected in the folders list appearing in the Backup & sync menu.

If you wish to make that doubly sure, then create a file named .nomdia & store that in the folder which you do not wish backing up. Then Google Photos will not even list that.

However, the folder will remain invisible to other apps also.

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Question: Possible data leak between apps

On my android phone, if I search for something in the Google photos app, e.g. "tree" and I then swit…

On my android phone, if I search for something in the Google photos app, e.g. "tree" and I then switch over to WhatsApp and open a chat and click on gifs, I see GIFs related to trees. Another example, if I search in Google photos for "bear\

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Question: My already backed up photos are unable to open

My already backed up pictures are missing. They are shown as blank boxes. Please help me recover my …

Hello, We Care 6933

Welcome to the Google Photos Community Support Forum & thanks for your query.

Trust, you are having good internet connectivity.

However, are you using any data saver mode? Please disable that while using Google Photos app.

Next, try signing out of the Google account through which you are accessing the app & then sign in again.

However, if that doesn't help, please uninstall & reinstall the app through the following steps.

On your Android phone, open the Settings.

Tap Apps and notifications.

Tap Show all apps.

Tap Google Photos.

Tap Storage and cache.

Tap Clear storage.

Next, uninstall the Google Photos app.

Power off the phone & then restart.

Install the latest version of the Google Photos app through the Play Store.

Log into your profile & see whether that helps to overcome the current problem.

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Question: I have trouble playing the videos in my Google photos

To play videos

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

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Question: I acedently deleted all of my videos on "phone manager", how do I get them back?

I've looked on every video app but I cant find my videos

If you are not the Original Poster, please DO NOT add you problem/issue to this thread as it will NOT get you an answer. Please create your own thread , in the proper Product Forum, concerning your problem/issue.ThisThis will enable us to give personalized help concerning your problem.

Now- with that out of the way let's deal with mateja gorjup meh's post in Google Photos.

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

If the answer is helpful, please click "Recommend" to help other users of the community.

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Question: How can I download all the photo from my computer

I need to download all my photos from google photo to my computer, how can I do it

Hello, Raymond Wong 913

Welcome to the Google Photos Community Support Forum & thanks for your query.

You can download the entire collection backed up in Google Photos.

To do so, please visit the website takeout.google.com.

Select Google Photos & arrange for download,

Since the data would be huge, preparation for the download will take time. However, you will get an email notification once the download is ready. Access that & download and unzip the content at any suitable location.

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Question: Unable to find WhatsApp images folder

I am unable to find my whatsapp images folder. And unable to access my WhatsApp images in Google pho…

Hello, Ankush Pradhan

Welcome to the Google Photos Community Support Forum & thanks for your query.

WhatsApp hides the media from appearing in the gallery.

You will find information in WhatsApp help how to unhide that. Follow the instructions & make the media visible.

Then the collection will appear in the Google Photos folder list in the Back up & sync option.

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Question: I lost my all data from google

I want my all data from google

Now- with that out of the way let's deal with Aksa Kashif's post in Google Photos.

Please note that, due to a variety of reasons, not all files can be recovered - but you can try!

1. Items deleted from your photos.google.com are stored in trash for 60 days and then are Auto-Deleted from trash and can not be recovered.

2. Items deleted manually from photos.google.com/trash can not be recovered.

3. Items deleted from your YouTube Channel can not be recovered.

4. Items deleted from your Gmail are stored in trash for 30 days and then are Auto-Deleted from trash and can not be recovered.

5. Items manually deleted from Gmail trash can not be recovered.

6. Items deleted from your Google Drive will be stored in Drive Trash for 30 days and then be Auto-Deleted from Trash and can not be recovered.

1).If you are using a regular personal account

You will have to contact a Google Drive Specialist who *MAY* be able to restore it. Use this link:

https://support.google.com/drive/thread/5032072?hl=en#contact=1

2). If you use a work/student account (G Suite), you should contact your Account Admin as they can restore files up to 25 days after deletion.

If the answer is helpful, please click "Recommend" to help other users of the community.

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Question: Pet recognition issue

Google photos seems to be hit and miss at picking up my pets with face recognition. They don't even …

Google photos seems to be hit and miss at picking up my pets with face recognition. They don't even show to manually tag.

I have guinea pigs and it recognises they are guinea pigs from a search but not to tag as their name.

Can someone help with this or make it more accurate for Guinea Pigs?

Thanks.

Answer:

Hello Amanda MacDonald 1345. Thanks for posting to Google Photos

When making suggestions for new features/improvements, the quickest way (and recommended best practice) is to use the 'Send Feedback' link from within the product itself as that goes straight to the developers to alert them of requested additions or changes to the platform.

Please note that you will NOT, under most circumstances, get a reply.

Please be sure to leave separate Feedback for each suggestions as they may go to different development teams. Thanks

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Question: Unable to give access of folder to Google photos.

I am using dual What's app on my android phone. So when I try to delete the images received in the d…

I am using dual What's app on my android phone. So when I try to delete the images received in the dual What's app from Google photos, a pop up comes "Photos need SD card access". First of all I am only using my internal memory. So even after giving permission of all my folders to Google photos, it displays the same message. So later I found out the path of that particular images from my phone gallery, and it happens that in my file manager a different storage is made called "Storage for dual app" which is maybe acting as an

external SD card. So when I again try to give permission of that "dual app storage" I can't find it through the Google photos permission page, as if the dual storage doesn't exist. So I cannot delete those particular images from Google photos as I can't give permission of that Dual storage.....as Google photos doesn't even know that it exists. Please help me, if anyone understands this problem.

Answer:

Hello, anugrah hiwale

Welcome to the Google Photos Community Support Forum & thanks for your query.

The feature to install dual apps is configured by the phone manufacturers who provide dual sim handsets.

Officially, neither WhatsApp nor Android supports the duplication of apps.

Thus, the manufacturers have used workarounds to overcome that difficulty for which Google Photos doesn't provide any support.

You may have to use a workaround to circumvent that.

Instead of backing the photos through the dual folders, please move them to some other routine folder using the file manager app.

Then Google Photos will not seek access to SD card, erroneously.

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Question: Assuring my privacy in Google Photos.

How can I be CERTAIN than nobody has access to my Google Photos?

Hello, richard 9169

Google Photos app doesn't have any facility to password protect the content.

You have to take the following actions to eliminate someone else from accessing your collection intentionally.

Do not share your login credentials & secure your account with two-factor authentication. Always lock your desktop PC to prevent someone from browsing through that in your absence. That will prevent web access to your collection.
Use screen pinning when you give your phone to someone. Once done, the other person can't come out of the pinned app. Also, use biometric features to unlock your phone.

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Question: I backed up videos from my ipad at High Quality, but want to have the full 4k. How can I re-backup?

I have 4k videos which I have rough-edited on my ipad...when I manually chose "Backup" in Google Pho…

I have 4k videos which I have rough-edited on my ipad...when I manually chose "Backup" in Google Photos, my settings were for High Quality, and the backup was reduced to 1080p. I still have the full quality videos on my ipad, but with my settings now change to Original Quality - I don't see how I can re-backup the videos?

Answer:

It would be very unwise to do so, because that would take a lot of storage at Google and you may get in troubles soon because you need to pay then. Besides removing the HD-version from Google Photos may delete your 4K original also.

So wait on better advice here.

Answer:

Hi Peter,

The safest method is to delete the Google Photos app, restart or power down/power up the device, then go to https://photos.google.com/ and delete the HQ copies. Empty the trash then reinstall the Google Photos app on the device and the original videos will be backed up,

Good luck,

Peter2

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Question: Recover my photos

I wrote to this platform a few days ago but whatever responses I received were of no help. I remembe…

I wrote to this platform a few days ago but whatever responses I received were of no help. I remember backing up thousands of my cameras roll pictures in google photos and it was only after I was given a go ahead from google photos (they gave me the option to empty storage by deleting pictures), that I deleted my pictures from phone oermantely. What is the point of google photos if all the photos will be deleted once I delete them from my device. I can't even see all those pictures in the trash of google photos. Such is the disappointment that I have faced in this app. There must be a way to recover my photos as they were extremely important and got gutted due to incompetency of such an app.

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Question: Backup Gap

All the photos from my previous phone (Samsung) had been backed up to Google Photos. Then the phone …

All the photos from my previous phone (Samsung) had been backed up to Google Photos. Then the phone suddenly broke so I had to use the phone I had before (Vodafone). For some reason, the photos from the Vodafone phone got backed up and the photos from my Samsung phone all disappeared. Now that I have a new phone, photos from it are backing up alongside the photos from the Vodafone phone.

So now in my Google Photos it is 2016–2018 and then 2021.

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Question: Iam unable to back up while using WI-FI.

Hello, Abhilash Merugu

Welcome to the Google Photos Community Support Forum & thanks for your query.

It's a strange phenomenon you aren't able to back up through WIFI but can do so using mobile data.

Are you using the same ISP for connecting the router to the internet?

If not, please check whether the ISP is providing asymmetric download & upload speeds. Please do a speed test. Many web utilities provide that facility.

Further, if too many devices are connected to the WIFI source, you will be getting too small bandwidth to carry the uploads.

Try disconnecting other devices.

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Question: I want my photos from old fones and facebook accounts i cant remember passwords to

I am putting together a life book and I want all old photos of me through out my life . and wich friends would still have any of us growing up anyway butmy delema comes from the fact that I can't remember passwords and have went through so many phones and media accounts I don't know where to turn

Answer:

Hi Buffy

If you cannot remember account information to log back in, you can try these tips to assist with Google Account recovery https://support.google.com/accounts/answer/7299973

(Note: if the account has been inactive for a two years, it may be totally deleted.)

We are unable to help you with other company's accounts. You will need to contact their support.

If you are eventually unable to access any of the accounts, you might consider creating an Album in Google Photos:

Open Google Photos
Select Library
Select Create an album
Add whatever photos you do have
Select Share
Select either people to share the album with who also use Google Photos, or create a link to share via Email or Messages (for example)

Then share the link with friends and family members who may have copies of old photos. They can use the link to upload images to the shared album. Remember to select the images and then add them to your Library so you can maintain a copy of the images.

Joe

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Question: Problem with scanned photos uploaded to Photos

When I upload my scanned pictures from my iPhone to Photos on my iMac the pictures are not cropped. …

When I upload my scanned pictures from my iPhone to Photos on my iMac the pictures are not cropped. You can see the background they were lying on. In the Photo Scan app and in Photos on my iPhone they look fine.

Answer:

Hello Lesley,

Thanks for posting in the Google Photos Help Forum.

I understand how important Google Photos is for you and I'll be happy to help. Could you please elaborate the issue or your query for me to assist you better? Please share a few screenshots of the issue you're experiencing. Ensure you don't include any of your personal and/or account information in the screenshots that you share.

Meanwhile, please try the steps mentioned below in a sequence to help resolve the issue:

Sign out and sign back in to Google Maps (maps.google.com) with the same Google Account.
Clear your cookies and cache.
Try Incognito/private window.
Disable extensions/add-ons/plug-ins.
Try a different browser to see if it is a browser related issue.

Let me know how it goes.

Regards,

Amanda

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Question: Google scammed me, is there any way I can fix this?

So I recently got a message saying my gmail was full, even though I have less than like 1000 emails,…

So I recently got a message saying my gmail was full, even though I have less than like 1000 emails, it was nowhere near close to 15GB. I then realized that every photo I took with my phone got synced to google photos without me knowing, causing the storage to be filled. BUT, when I try to delete the photos form the google photos, it also deletes the photos from my gallery! Which literally makes no sense. I already denied permission, and deleting again, but it still deletes the original photo :( is there any way to disable google photos, delete them all without deleting the originals, or do desync google photos to get my storage back. I really dont want google photos, and figuring this out is very frustrating because google has no idea what they are doing, or they do and they want to scam you and get your money.

Answer:

Hello Mike S. 7881,

Up until the 31st May you can Recover storage at https://photos.google.com/settings to reduce the storage used by Google Photos to zero.

After June 1st newly upload High Quality photos will compressed to the same size as today, but will use storage at the reduced size going forward.

Regards,

Peter

Answer:

Why do they freeze your email account but continue to upload every single video and photo the you take! I cannot receive or send an email from my gmail account saying it is full but google continues uploading videos and now are trying to charge me in order to get my utilities, rent and other important e-mail. The bad thing is that my bills are ONLY sent electronically. It seems like this should be illegal!

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Also, when i clicked the above link i did not see where to reduce the storage used by Google Photos to zero.

Thank you for your assistance.

Answer:

@Queen Searles,

See the screenshot online, there should be a Recover storage button. What do you see there.

Please tell me the numbers for Gmail, Drive, and Photos at Google One storage

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Question: How can I undo changes I made to my photos?

I made changes to some pictures & it said my original copy would still be unchanged & there would be…

I made changes to some pictures & it said my original copy would still be unchanged & there would be one as well of the changes,meaning I would have my original & the one with the changes. It didn't keep my originals & I don't like the lighting at all,it as well said I could always go back and undo the changes,well NEITHER is I no longer have my originals & can't find how to get my original copy & there VERY SPECIAL pictures.

PLEASE can anyone help me? I'd me most greatful 🙏

Stay safe everyone ok?😷

Answer:

I can't help with your present problem but will offer advice going forward...

never, Never, NEVER, NEVER -EVER edit an original photo. ALWAYS make a copy and edit the copy.

Answer:

I did yesterday & the original was saved,this is why I'm so upset. So I'm guessing I'm out of luck from your reply.

Thank you for replying,its nice to get a reply even if its not the one I want to hear.

Stay safe 😷

Answer:

If edited within Google Photos, the edited version is shown, but the original is still present in background.

If you open the editor on that picture again, you should be able to undo the edits.

You also can save the edited version as copy, but then you would see the original and the edited one next to each other (normally).

If none is applicable to your situation, you must have edited outside Google Photos.

Answer:

I can't help with your present problem but will offer advice going forward...

never, Never, NEVER, NEVER -EVER edit an original photo. ALWAYS make a copy and edit the copy.

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Question: My photo or video was delet permanently please restore my photo or video

My photo or video

Hello everyone,

If you deleted an item and want it back, check your trash to see if it's there.

On your Android phone or tablet, open the Google Photos app.

At the bottom, tap Library and then Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore. The photo or video will be back:

In your phone's gallery app
In your Google Photos library
In any albums it was in

If the item is not in your trash, it may be permanently deleted.

If a deleted photo or video isn't in trash, you can't restore it. You won't be able to restore a photo if:

You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device's Gallery app, without backing it up first.

Important: If your Google Photos account is inactive for 2 years or you're over your storage limit, your content may be impacted.Learn more about this.

If the photos were still locally stored on your phone before it was deleted, you can decide if data recovery is useful. Typically you download an app to your computer, attach the phone via USB to your computer, and then run the software to attempt data recovery of locally stored data on your phone that was recently deleted. (But not attempt recovery on Google's online data center.) I don't have recommendations for a specific app, but you can do a Google search to explore your options.

Best wishes,

Joe

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Question: Hello, so recently got a new phone. How do I move photos from Google back to phone?

Tried moving photos

Gene, you just need to download the Photos app to your new phone and sign in.

All your successfully backed up photos will show in the Photos app on your new phone

On the mobile app, it's not possible to download in a batch, you would have to use the web app or https://takeout.google.com/ to download your photos in batch as a zipped file

Answer:

Gene, you just need to download the Photos app to your new phone and sign in.

All your successfully backed up photos will show in the Photos app on your new phone

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Question: How do i restore notes from google keep?

I tried syncing my google account.

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Question: Switched IPhones but my Google Photo account didn't bring along pictures. Does google save a back up

I am trying to find the photos I had on my old iPhone. Prior to ditching over phones I backed my pho…

I am trying to find the photos I had on my old iPhone. Prior to ditching over phones I backed my photos up to my Google Photos account and I still don't see my old photos in my account now that I am using my new phone

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Question: I wantPics

Some pics are not disappeared on my phone pls help me get to back up

Hello, Sampath Sundaragiri

Welcome to the Google Photos Community Support Forum & thanks for your query.

Sorry to note pics have disappeared on my phone.

However, photos do not vanish spontaneously without any action from our side.

If you try deleting the photos through the camera or gallery app on your phone, the backup & sync will ask you saying, "Remove from Google Account and Synced devices?".

In reality, that is a warning. There is no option to say no.

That means, the moment we delete a photo from the phone, that action removes it from everywhere.

The same thing happens when we delete a pic through Google Photos.

If we want to remove photos from the Camera, then we should the "Free up space" option in Google photos only & nothing else.

However, if your delete action is not older than sixty days, you will find the photos in the bin. Please retrieve those from there immediately.

After sixty days, items get removed from the bin automatically.

Select all the pics in the Bin & recover those.

However, if sixty days have already passed from your delete action, then there is no way to recover those pics through Google Photos.

Nevertheless, if your action of deletion is recent, then, you may install to your Android device a deleted photo recovery app (be sure to pick one that doesn't require rooting). https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

However, by this time, the phone may have overwritten in the vacant space & any chances of recovery are slim.

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Question: Incorrect location data on photos

I took several photos of the same building within a few minutes. None had the right location, the ne…

I took several photos of the same building within a few minutes. None had the right location, the nearest being at least a mile out, and apparently the building moved 3 miles north between photos. It's not the first time it's happened. Phone is a Nokia 7.2 using pure Android. Any ideas?

Answer:

Hello, Pat Powell

Welcome to the Google Photos Community Support Forum & thanks for your query.

Google photos app picks this information through the geolocation data present in the photos.

If the camera doesn't have GPS, the photos app determines that approximately based on our timeline.

Believe you have switched on "High accuracy mode" for the location service. That helps in minimising such errors.

Even then, there can be a lot of inaccuracy in the location.

The article at this link describes that quite well.

https://support.google.com/maps/forum/AAAAQuUrST8Xv5JITOCgKo/

Nevertheless, we can correct the information in case of any observed discrepancy.

To do so, enter the link photos.google.com link in your mobile browser.

Tap the required photo to open in full screen.

Tap once again to make the menu visible at the top.

Tap the encircled letter "i".

Tap the place name appearing above the map.

Enter the correct name.

That will change the incorrect data in the affected photos.

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Question: Audio in timelapse

Is it possible to still record audio even after using timelapse on a video? I used timelapse about 2…

Is it possible to still record audio even after using timelapse on a video? I used timelapse about 2 times in a video thinking that when I put it back to normal while still recording, the audio would come back. I only realized this the next day when rewatching the videos.

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Question: My seach feature is not bringing up sll my photos. Any suggestions?

Use the search feature to display all photos for that search. Currently its only displaying about 1/…

Hello, alison maes

Welcome to the Google Photos Community Support Forum & thanks for your query.

I guess you are making a text search to find the photos.

However, the current text search is imperfect. The AI is still learning to find something meaningful in the pictures.

Nevertheless, many persons are contributing to that by joining the crowdsource. Let's wish for some improved results through those efforts.

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Question: My sister sent a video to my granddaughter but we can not hear her talking what do I do ?

I've turned off hone off and on made sure volume was up

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Question: I need to get some rest. I'll yell you my answer tomorrow. Not sure right now. I didn't see anythi

Too tired. It's been rocky with my boyfriend.

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Question: How do I add certain searches to Google Photos? It doesn't recognize "macarons".

I try to search "macaron" in my photos but Google Photos doesn't know what macarons are? How can I r…

I try to search "macaron" in my photos but Google Photos doesn't know what macarons are? How can I request for Google Photos to add things to search for?

Answer:

You can't, but it may help to type the word "macarons"in the description field if you move-up a single picture and repeat doing that for several pictures.

It also may help to type a more general word like "cookies".

PS: Google can search on backupped pictures only - are you sure they are on photos.google.com ?

I've added the word "macarons" in the description of several of my pictures. Hopefully that will work!

Answer:

You can't, but it may help to type the word "macarons"in the description field if you move-up a single picture and repeat doing that for several pictures.

It also may help to type a more general word like "cookies".

PS: Google can search on backupped pictures only - are you sure they are on photos.google.com ?

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: My google photos changes automatically the saturation of the photo, how can I cancel that function?

I have tried editing the picture but it just appears like if the phot was that way, and it wasn't

Google Photos does not change anything automatically, but uses standard RGB, while your pictures may have been edited on Adobe RGB. So you may need to use Adobe cloud to prevent this problem.

Answer:

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Question: All media pictures are gone what happened?

All media pictures are gone, and saved important ones on messages to Google pictures. Very important…

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Question: I wish to recover permanently deleted photos from Google photos

I wish to recover permanently deleted photos from google photos

Hi Anita,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

In addition I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How can I create a joint album with equal add/remove/edit rights for people I share with?

I am trying to make an album with same rights for me and someone else so we both can add/remove and …

I am trying to make an album with same rights for me and someone else so we both can add/remove and edit photos. Sharing alone only allows commenting and adding...

Answer:

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Google photo QA

Friday, March 18, 2022

Screen shots a nuisance

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