Monday, April 25, 2022

My phone storage

Question: My phone storage

I cannot free up space on my Android cell phone and I don't know how to free it up so I can download…

I cannot free up space on my Android cell phone and I don't know how to free it up so I can download more videos and pictures how do I free up space on my Android phone I tried operating the drive and it doesn't seem to help how do I do this please help

Answer:



====================End Question=====================


Question: I keep getting message saying that google photos cant update error code 924?

Just trying to update. On my google play store.

Hi Dawn

Try this on your Android Phone:
  1. Long press on the Play Store app
  2. On the pop up menu, select the (i) info icon
  3. From the App info window for Play Store select ' Force Stop ' > OK
  4. Then select Storage > Clear Cache and Clear Storage > OK
  5. Restart Play Store app and try updating apps
Let us know if this worked

Joe


Answer:



====================End Question=====================


Question: Some pictures in my Christmas 2021 album are missing the head.

Poor quality photos received. Missing the heads of some people contrary to the photos I submitted.



====================End Question=====================


Question: Google Photos does not upload my photos from a dedicated folder on a Windows 10 Pro

Hi, Until 12th July, I used Backup and Sync to i) upload all my documents and photos on Google Drive…

Hi,

Until 12th July, I used Backup and Sync to i) upload all my documents and photos on Google Drive; ii) Google Photos automatically uploaded the photos from Google Drive.

As you know, following the change Google made on 12th July, it is not possible to do this anymore.

I would then like to have one dedicated Google Photos folder on my computer. And Backup and Sync automatically uploading the photos on Google Photos. 

I have created a new folder called "Google photos" 
C:\\Users\\User\\Google Photos

I have copied my new photos (post 12th July) in sub-folders of this folder. And I clicked on: Sync and backup / preferences / My laptop / Choose folder 
(and ticked this folder: C:\\Users\\User\\Google Photos)

And then ticked "upload newly added photos on Google Photos".

I thought this would automatically upload all my new photos on Google Photos. 

But the outcome is a bit random: some photos are uploaded, others are not.

Can you please let me know how to solve this / give me a better way to upload automatically my selected photos from Windows 10 to Google Photos? (something that should be easy to do, I guess!)

Thanks!

Vincent

Answer:

Hi Vincent, 
 
you describe exactly what should be done and it should work flawlessly.  Assuming standard jpg photos which have not been previously uploaded. Is there anything different about the failures?


Answer:

Hi Peter, 

Thanks a lot for your message. I am 100% sure that some photos and videos taken in July, August and September have been uploaded and many others are missing. 

I am sure of that because:

1) I cannot find some photos when I look at Google photos gallery

2) Even when I search the names of the missing ones on Google Photos, they don't appear. (And the one that appeared in the gallery also appear when I look for their names - so no problem with the search button.)

3) in my Google photos folder, the ones that have been uploaded have a green tick. But the ones that have not been uploaded do not have the green tick: some have no ticks; some have a red cross. 

Two other pieces of info that may be relevant to solve the issue:
- All the photos and videos that are missing have the same format as the ones that have been uploaded (jpg, mp4 files). The ones that have no ticks at all were taken with a Samsung S9 phone. The ones that have a red cross have been taken with an iPhone 5s. But the upload seems random: some photos taken during that period with the samsung or with the iPhone were uploaded; others were not.

- And in case this is important: my "Google photos" folder doesn't have any Google sign (as the multicolor triangle that appear on my Google Drive folder). This is a random folder that I have linked to Google photos by clicking on: Sync and backup / preferences / My laptop / Choose folder /  "upload newly added photos on Google Photos".

I hope this help and we can find a solution. 

Many thanks!
Vincent


Answer:

Just a intermediate remark: there was no reason to change to a dedicated folder after July 12 because there was no major change in Backup & Sync apart from deletions-rules. 
So how do you ensure on your computer that new pictures (maybe after editing) go into that dedicated folder and did you check if this folder also is present under https://drive.google.com/drive/computers

PS: in my Windows filemanager (Explorer) I only see a green checkmark for the synced folders. Not a colored triangle.


Answer:

Hi Rinus,

Many thanks for your reply.

I put the new photos in a new folder since 12th July because:
i) the new photos in the previous dedicated photo folder (part of Google Drive on my Windows) continued to sync with Google drive. But were not uploaded on Google photos anymore. I think this is the main change that Google made on 12th July.

ii) I tried to keep the same dedicated photo folder to upload the new photos on Google photos. To do so, I  clicked on: Sync and backup / preferences / My laptop / Choose folder / (and I selected my previous photo folder) / and ticked "upload newly added photos on Google Photos". But I got an error message: "can't add path: [ ] because it is a sub-folder of a folder that is already been synced". Which is partly : it is syncing with Google Drive (as it is part of my Google Drive folder on my Windows). But not syncing with Google Photos anymore. This is why I created a new folder outside of my Google Drive to specifically upload photos to Google photos. But it doesn't work: some photos are uploaded, others are not :(

Thanks!


Answer:

Sorry, I don't want to interfere with Peter - but I just wanted to have a better explanation about your dedicated folder. I also have a "dedicated folder" for testing B&S and that always works perfectly, but that folder just is a subfolder of the main Pictures-folders and not in the synced Google Drive folder. 
Thanks. 

PS: in meantime you can check and report if that dedicated folder also is present at https://drive.google.com/drive/computers and perhaps filled completely.


Answer:

Hi Rinus,

Thanks for your help. My "dedicated folder" for Google photos is located here:
C:\\Users\\User\\Google Photos
(It is not in the Google Drive folder.)

You're right - when I go to: https://drive.google.com/drive/computers  and then "my laptop" I find two folders: Google Driver and Google Photos. And in the Google Photos folder, I find all the photos that I took since 12th July. 

This means Google does upload this folder on Google Drive but has only uploaded some (c. half) of the photos on Google Photos. 

Do you know what I should do to have all the photos uploaded on Google Photos?

Thanks,

Vincent


Answer:



====================End Question=====================


Question: Google Video is playing with no sound. I recorded a video on my phone via Photos

My video isn't playing ANY sound! Please help. I recorded a video via Photos. My phone was not on si…



====================End Question=====================


Question: I can't hear when I voice record

I can't hear when I voice record



====================End Question=====================


Question: Get Back Permanently Deleted Photos

I mistakenly deleted all of my archived photos and they are not in my trash folder. Is there any way…



====================End Question=====================


Question: Pictures time and date

I used to have the time and date show on the bottom of my pictures but it took off after I bought a …



====================End Question=====================


Question: Husky Puppy is so Cute'Fluffy"Fur

9pm when to Sleep In

Super Cute 🦄
Caption: Saved Everthing


Answer:

Super Cute 🦄
Caption: Saved Everthing


Answer:



====================End Question=====================


Question: Pictures and videos

I put alot of pictures and videos in trash and archive to free up Storage space. I now want to locat…

I put alot of pictures and videos in trash and archive to free up Storage space. 
I now want to locate all them and upload to laptop 💻 flash drive .
Step 1 ? 
Thx. Bunches
         Sincerely,
                     T.Greiner 
                     God Bless 
                🇺🇸 AMERICA 🇺🇸 

Answer:



====================End Question=====================


Question: How to delete people search history

Delete people search history



====================End Question=====================


Question: How do I access all of my photos in one location?

Hi there, I've recently just moved over from Apple products and I was just wondering, with the googl…

Hi there,
I've recently just moved over from Apple products and I was just wondering, with the google photos app, is there a library that shows all of your photos, screenshots, saved photos etc in the one location?

I find that it can be quite inconvenient to be searching through different folders to find a specific photo.
It seems that the app automatically organises your photos based on how it was acquired (via whatsapp, messenger, screenshots, camera etc)

For example, my screenshots wont appear in my main photo library because theyre categorised as screenshots. 

Many thanks!

Answer:

@Nguyen
The Google Photos app basically shows the pictures in the Camera-folder only, but you may include more folders under "Pictures on device" on the Library page if you like - assuming that the backup is switched-on via your profile. 
Good luck to get acquainted to complicated Android (too much settings because of too much users). 

PS: your screenshots folder maybe hided in the Camera-folder and then that folder is included automatically. The app just organises on dates only, but at the bottom of the Search-page you can view different image-categories of images separately - like screenshots (png-files).


Answer:



====================End Question=====================


Question: How do I find out whos samsung S-S767VL photo edited my photos

Someone has taken the liberty of hacking all my photos and videos. All I am able to find is that the…

Someone has taken the liberty of hacking all my photos and videos. All I am able to find is that they have a Samsung S-S767VL phone. I have no idea how to find out who this device  belongs to

Answer:



====================End Question=====================


Question: Video Audio

Hello when I play a video that's been taking from my phone I am unable to listen to the audio. No so…

Hello when I play a video that's been taking from my phone I am unable to listen to the audio. No sound come out of the video I have directly taken from my phone and I would like to know why that is happening.

Answer:



====================End Question=====================


Question: Delete google photos entirely without deleting photos off my SIM card.

Can't figure it out and I'm super agitated. It's using all of my email data and I'm pissed.

Hi Alyssa,
 
>>> Delete google photos entirely without deleting photos off my SIM card.  Can’t figure it out and I’m super agitated. It’s using all of my email data and I’m pissed.
 
On iOS I think there is little risk of deleting any thing from your SIM card.  There is risk of deleting images from you phone's local storage and/or the ~iCloud Photo Library~ if you are unlucky enough to be using it at the same time.
 
Work slowly and carefully and follow the instructions in the link.  Remember, it is fast and easy to back an iPhone up to a computer with your Lightning Cable.
 
 
It is always a good idea to store important images in more than one place / tool.  My photos are in Google Photos, on my laptop, and on multiple external disk drives (not connected to any computer or network).
 
Good luck and best regards,   Dougsap (volunteer Google Photos user)


Answer:



====================End Question=====================


Question: How do I get back a picture that has been deleted using free up space

I didn't know that free up space threw away pictures of my memories .. I want my pictures back .. Pl…



====================End Question=====================


Question: Removing attention demand red dots?

Yep, another proof of how evil the Google is becoming these years. They keep sticking red dots on th…

Yep, another proof of how evil the Google is becoming these years. They keep sticking red dots on things that you can't figure out how to remove. Right now I have one on Photos and Google and a couple of other Google apps. WTF!

Answer:



====================End Question=====================


Question: How can I resize a video sent to someone in the messaging app

Trying to send a video to my friend in the messaging app and can't because it says it can't resize i…

Videofiles (mostly far over 10 MB) never can be sent by mail or message, so select the video in the Google Photos app and then choose Share (lying V) and then Make link at the bottom. 
Then start a new message and paste that link by holding your finger in the textbox for a while until you can select Paste and add some text to explain that hitting the link is safe to view the movie. 
Good luck


Answer:



====================End Question=====================


Question: Recovery photo

VhvG



====================End Question=====================


Question: The photos I took her art were clear now they're all you can't tell what they are

The photos that I took they are all fuzzy now they weren't before

Not clear what you have done and what you are doing now. 
Most likely you have deleted the original photos from your phone and now you are trying to view them in the Google Photos app without having any connection to the cloud. And then you are viewing thumbnails which are not replaced by the full quality images stored at Google because of having no connection. 
Something like that. 
Else come back and try to be more clear.


Answer:



====================End Question=====================


Question: Stuck on "Setting up your photo library"

Can't resync photos from my account online. Tried: • erase cache and data • turn off auto sync in ap…

Can't resync photos from my account online.

Tried:
• erase cache and data 
• turn off auto sync in app
• moved all photos and video out of Camera and into a locked folder on my phone to prevent new photos and videos from trying to be resynced
• uninstall all updates and reinstall all updates

I noticed that my photos stopped syncing around last Friday when I tried to create a new album on Sunday and photos were not appearing in my online album despite appearing in the local offline album.

Answer:



====================End Question=====================


Question: How to recover my google photos permanently deleted from trash

Want recovery permanently deleted my google photos thise my important photos so please recover thise…



====================End Question=====================


Question: Permanent delete photo recover

Permanent delete photo recover



====================End Question=====================


Question: Google Photo

Just want to ask, how to delete google account at Google Photo?



====================End Question=====================


Question: Transferring photos from one google photos account to another.

Hello! When I first signed up for google photos I made the mistake of using my school email. Therefo…

Hello! When I first signed up for google photos I made the mistake of using my school email. Therefore, all my photos have been uploaded onto my school email but soon I will be graduating and my email will no longer be valid. I am trying to transfer all my photos from my school email onto my personal email. Is there any way I can do that? 

Answer:

Hi Sindy,
 
>>> I am trying to transfer all my photos from my school email onto my personal email. Is there any way I can do that? 
 
There are several approaches here:
 
Unfortunately,  High Quality photos from prior to June 1, 2021 in your old account which did not count against your storage quota (not that it probably really mattered in a school account) will count in your new account.   
 
Method C is probably the easiest, but it does not move albums.  You could combine Method C (probably first) and then Method B if albums are important to you.  There is a possibility that Method C won't work (depending on the configuration settings at you specific school).
 
Work slowly, and deliberately.  Don't delete anything until you have done some reasonableness tests, and be careful that videos have completely transferred.  Wait for several days after you are sure that everything has transferred (just call me superstitious). Actually, you don't really need to delete anything in the old account, you can let it just fade away if you want.
 
Other opinions and ideas are welcome!
 
It is always a good idea to store important images in more than one place / tool.  My photos are in Google Photos, on my laptop, and on multiple external disk drives (not connected to any computer or network).
 
Best regards,   Dougsap (volunteer Google Photos user)


Answer:



====================End Question=====================


Question: Cannot zoom to take picture



Hi Kathleen

Google Lens is for identifying content of a photo, not zooming while taking photos.

However, typically with the stock Android camera app, if you double tap the screen before taking a photo it should activate the zoom function.  Also, typically using the finger gestures of pinching or spreading the fingers apart on the screen after launching the camera app will zoom in on the image or zoom out.

Cheers,

Joe


Answer:



====================End Question=====================


Question: Printer blocked

Why does it say this. How can I fix it.



====================End Question=====================


Question: Recover photos in Google photos trash

Recover my Google photos trash



====================End Question=====================


Question: Can't search watsapp photos available in Google photos by location and face.

Cant search photos in google photos which are shared through watsapp by location or by face detectio…

Cant search photos in google photos which are shared through watsapp by location or by face detection. Even, details on Google photos shown at bottom are not available with photo thumbnail, earlier it was visible. 

Photos taken by same phone camera are working well. Problem is with shared photos through watsapp.

Answer:



====================End Question=====================


Question: recover my whtasup photo and videos

i want my all photo and videos



====================End Question=====================


Question: Need to back up deleted photos

Need to back up 6 months before deleted photos



====================End Question=====================


Question: My videos and photos has got permanent delete so please recover it to me

My videos and photos has got permanent delete so please recover it to me



====================End Question=====================


Question: How to recover deleted photos

How to recover deleted photos



====================End Question=====================


Question: My all old photos recover

My all old photos recover karne ki kirpa kare



====================End Question=====================


Question: Delete photo from Google photos so how can find those pictures and videos

I want delete photo very important for me so please give me my delete photo



====================End Question=====================


Question: Hidden cabinet

My hidden cabinet of photos disappeared. How can I recover it?



====================End Question=====================


Question: How can I bring two pics together. As one picture.

I just don't know how to do it where to even start. I'm not to smart about this shit.🐈😸😻

@Robin
Nobody in the world can be smart enough for this shit, but it makes a difference if you mean to see them side-by-side or superimposed and the shit here is that complainers seldom are clear. And if we ask for being more clear, they don't answer....
For superimposing you need a special editing app you should try to find in the Playstore yourself, but for making a simple collage you only need to select the two in the Google Photos app and then hit the + right-up and choose Collage. 
It maybe wise to edit the pictures to identical squares or 3:4 rectangles before starting the collage-feature in order to get a better one. 
Good luck


Answer:



====================End Question=====================


Question: Google Photos, All those black images they are normal images but they crashed. Why my images is cras

​

You posted in the Google Search Help Forum, but it sounds like your question is about Google Photos.
 
For more specialized assistance with Google Photos issues, I'm moving this thread to the Google Photos Help Community.
 
You may also find useful information in the Google Photos Help Center.
 


Answer:



====================End Question=====================


Question: How to recover deleted photos

Hello my photos are deleted from trash also by mistake . Please I request you to help me. I want to …

Hello my photos are deleted from trash also by mistake . Please I request you to help me. I want to recover my all photos and videos .
This files are very important for me.

Answer:



====================End Question=====================


Question: how to make cinematic photos

how to make cinematic photos.

Hi, Yatharth Prasad
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
Users can't create cinematic effects as of now.
The program will decide based on the availability of a suitable photo.
I suggest you go through this blog post to know more about cinematic creations.


Answer:



====================End Question=====================


at

No comments:

Post a Comment

Subscribe to: Post Comments (Atom)