Google photo QA: Storage space

Question: Storage space

Duplicates

Hello Brenda,

Thanks for posting in the Google Photos Support Community.

Google Photos has identical duplicate detection, where if you have uploaded photos to Google Photos already, it will not re-upload the same photo (each photo file has a unique "Hash" that allows us to determine this).

Hence, Google Photos avoids uploading duplicates, when different upload methods or devices are used, as long as the photos aren't edited. There is no easy way to remove duplicates, but some of the following may help:

You can delete duplicates manually, for example in https://photos.google.com/ where they should be next to each other.
The problem is however which one to delete:

one photo may be edited, the other not,
one photo may be in an album, the other not.

When the upload dates are different (for example when you uploaded long ago via Picasa, and now again using the Desktop uploader). It may be easier to delete the duplicates in https://photos.google.com/search/_tra_ where they are sorted by upload date.
There are more ways to get a useful search result, for example the device from which they are uploaded.
See https://sites.google.com/site/picasaresources/Home/Picasa-FAQ/google-photos-1/how-to/how-to-search-for-photos
Since very recently it is possible to delete photos directly from an album. Go to "More options" (3-dots icon), and use "Move to trash"
When you uploaded in the free "High Quality" and have your photos in albums, it may be wiser to simply ignore the duplicates in the library.

Unfortunately, a feature to sort and delete duplicates of photos with Google Photos that are already backed up doesn't exist. You may have to manually select the duplicates and delete them.

If you're referring to the Google Storage Quota, Could you please click this link and check which Google Product is consuming more storage quota and share your results?

If you're Google Storage (cloud) is full, then it might be possible that you've uploaded/backed up your photos on "Original" setting as this will actually consume storage space or quota on Drive Storage when compared to the photos uploaded/backed up in "High Quality" which has no limit on storage.

Also, please note that drive storage segregated to other Google products such as Google Drive, Gmail and Google Photos. May be the storage space shows full, as this might be occupied by other two Google products.

Keep me posted.

Regards,

Amanda

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Question: I would like to unblock larrydp80@gmail.com

Unblock my husband from contacts Unblock him from xontent

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Question: How to I transfer all my photo's and file to memory card? I want to power wash my Chromebook as it

Computer buffering

You only need to copy the locally stored files to the inserted memorycard (with enough capacity) with the filemanager of your Chromebook: read the Help in the book itself how to do that.

This has nothing to do with "Backup & Sync" or with iOS (Apple-systems).

Answer:

But I maybe wrong: if your Chromebook has Android compatibility, you may have installed the Photos-app which normally is used on smartphones only.

Then you first must use the free-up space option in the app to clean-up all picturefiles which already are backupped at Google and then you safely can copy the files to memorycard and do the powerwash.

But I would ask the Chromebook forum to be sure.

See https://productforums.google.com/forum/#!forum/chromebook-central

Answer:

But I maybe wrong: if your Chromebook has Android compatibility, you may have installed the Photos-app which normally is used on smartphones only.

But I would ask the Chromebook forum to be sure.

See https://productforums.google.com/forum/#!forum/chromebook-central

Answer:

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Question: Phone reformatted but screenshots not restored. I can not find them anywhere

Restore from cloud

Jeff,

Good afternoon. Typically, screenshots are saved to a separate folder on your phone and that folder is not one of the ones that gets automatically backed up to Google Photos.

Did you look on the Google Photos website to make sure that all of your important images were there before you hard reset your phone? If your pictures are not visible on the website, then they have not been backed up.

So, if you did not manually turn on the automatic backup function for the screenshot folder, or if you did not manually upload each screenshot, then unfortunately there is nothing that Google or any of the volunteers in this forum can do to help you get back those images. Google can't help you restore files it never had in the first place.

Regards,

~ Greg

Answer:

Jeff,

Good afternoon. Typically, screenshots are saved to a separate folder on your phone and that folder is not one of the ones that gets automatically backed up to Google Photos.

Regards,

~ Greg

Answer:

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Question: Find photos of Mindy bagby

Find alike photos

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Question: Als ik in Picasa nieuwe foto's wil uploaden naar mijn Google foto account, via het aanklikken van de

Probleem met uploaden Picasa foto' naar Google foto's. Als ik foto selecteer in Picasa, en via groen…

Probleem met uploaden Picasa foto' naar Google foto's. Als ik foto selecteer in Picasa, en via groene link naar Google foto's wil, kom ik in loop terecht die steeds vraagt om in te loggen op mijn Google account. Voorheen werkte dit altijd vlekkeloos. Wat doe ik verkeerd. Foto's van IPhone en Pad synchroniseren automatisch. Gebruik Picasa met Windows 7 op mijn laptop..

Answer:

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Question: Two really important albums' contents have vanished.

Video recordings of the spoken tributes from my husband's funeral were uploaded to Google Photos as …

Video recordings of the spoken tributes from my husband's funeral were uploaded to Google Photos as a way to always remember him. The videos were recorded using his phone which has since been reformatted. While the albums looked and worked perfectly just a couple weeks ago, now they are empty with no trace of them in trash or archive. Please help me retrieve these videos as the original files are no longer available.

Answer:

Hi Carol,

Sorry to hear about you not able to find your video.

Are you a letter to access this video after the mobile device was reformatted?

Have you tried using the Google photos search features to see if you're able to find the video

Please read our help article on finding missing photos and videos below:

https://support.google.com/photos/answer/6306652?co=GENIE.Platform%3DAndroid&hl=en-GB

Best,

tarhe

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Question: How is someone else the owner of an album of personal photos of me.

I don't even know this person. I can't delete the album as I'm not the owner I'm really puzzled and …

I don't even know this person. I can't delete the album as I'm not the owner I'm really puzzled and shocked to be honest. I would have called Google up but there is no Google telephone support.

Answer:

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Question: I have shared one album of google photos but now i have deleted it but I want it back

I have seen by trash

Hello Piyush,

Welcome to the Google Photos Support Community.

Have you deleted the album from the album section of Google Photos? If yes, when an album is deleted from the album section in Google Photos, it will only be removed from the album section and not from the library. Also, they wouldn't appear in the trash.

If you're able to see in it the Trash, it can be possible that the photos of the same album were removed from the Photos section of Google Photos. Please confirm if you find the same same photos in the Photos section.

Note: album once deleted, cannot be recovered.

Keep me posted.

Regards,

Amanda

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Question: Photos keeps crashing after updating galaxy S7 to latest software 6/20/18. Tried stop/clean/uninstal

Google photos crashes while opening and looks like uploading. I have Forced stoped/cleaned cache/dat…

Google photos crashes while opening and looks like uploading. I have Forced stoped/cleaned cache/data/uninstalled all updates. Restated. Tried everything i could find. Program comes up with error message even when it's not open.

Answer:

Hey David,

Thanks for posting in the Google Photos Support Community.

Could you please try the same on a different device/account (if possible) to check what happens next and to know if this is a device specific issue or account related issue.

Let me know how it goes.

Best,

Amanda

Answer:

Photos seems to work on the computer. Just not on the S7 phones after the latest update. I've uninstalling all the updates reinstalling all the updates. For stopping all the apps, closing and clearing all cases. Reinstalling everything again. Nothing seems to work. If you look at the reviews for the S7 phones everybody's experience in the same problem. Please fix or give us a way to uninstall this program. It continually crashes even when it's not running or we're not trying to open it.

Answer:

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Question: how do i remove photo archive from my about me?

im trying to make sure my privacy is completely private

You don't need to remove anything, because all is private unless the few shared.

But your phone should be locked of course - that is much more important.

Answer:

You don't need to remove anything, because all is private unless the few shared.

But your phone should be locked of course - that is much more important.

Answer:

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Question: On my phone google photos isnt reponding well from yesterday the backup and sync is automatically switching off. I also tried switching it on but it is again switched off automatically. And sometimes my mobile sync also stops. please help me in this

On my phone google photos isnt reponding well from yesterday the backup and sync is automatically sw…

On my phone google photos isnt reponding well from yesterday the backup and sync is automatically switching off. I also tried switching it on but it is again switched off automatically. And sometimes my mobile sync also stops. please help me in this

Answer:

On my phone google photos isnt reponding well from yesterday the backup and sync is automatically switching off. I also tried switching it on but it is again switched off automatically. And sometimes my mobile sync also stops. please help me in this

Answer:

Hello Paras,

Thanks for posting in the Google Photos Support Community.

I understand and I know how important Google Photos is for you. Please give the below steps a try in a sequence to help resolve the issue:

Check your internet connection (mobile data).
Close the Google Photos app and re-launch it.
Sign out and sign back in to Google Photos with the same Google Account.
Clear App data:

Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Photos in the list.
Touch Clear data.

Update the Google Photos app on your Android phone:

Visit the Google Play Store.
Open Google Photos.
Touch on Update.

Let me know how it goes.

Regards,

Amanda

Answer:

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Question: how do i delete the largest photos and videos from my device only?

I want to delete the largest videos and images from my device, but ensure they are still available i…

I want to delete the largest videos and images from my device, but ensure they are still available in Google Photos.

I tried searching for videos in google photos app, but i have no option to "delete device copy".

Can I delete the video files using a file explorer and if i do this will they still be safe and backed up in google photos?

Answer:

Forget about that, because you will get into an endless struggle against local space.

But of course you are fixated on that idea.

Forget about some filemanager, but install the simple Galery Go app from Google LCC (if not available, your Android maybe too old - then stop here).
Open the app and select the Camerafolder and then select Search large files under the 3 dots: then they are sorted largest first and you see their filesize.
Now also open the Google Photos app and be sure you have good wifi and that backup is on and that all is safe at Google. Leave the app open.
Now back to Galery Go and select a bad file and trash it (it will get permanently deleted from your phone).
Now back to Photos and check that the file still is shown in your library.
If okay, you can go on with more.

Good luck

PS: a much more comfortable approach would be to copy all files on phone to computer via its usb-cable and then use the Free-up space in the app to clean phone-memory completely.

Your choice.

Answer:

Forget about that, because you will get into an endless struggle against local space.

But of course you are fixated on that idea.

Forget about some filemanager, but install the simple Galery Go app from Google LCC (if not available, your Android maybe too old - then stop here).
Open the app and select the Camerafolder and then select Search large files under the 3 dots: then they are sorted largest first and you see their filesize.
Now also open the Google Photos app and be sure you have good wifi and that backup is on and that all is safe at Google. Leave the app open.
Now back to Galery Go and select a bad file and trash it (it will get permanently deleted from your phone).
Now back to Photos and check that the file still is shown in your library.
If okay, you can go on with more.

Good luck

PS: a much more comfortable approach would be to copy all files on phone to computer via its usb-cable and then use the Free-up space in the app to clean phone-memory completely.

Your choice.

Answer:

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Question: I'd like to download my photos from a recent trip to my windows computer. They won't all download. I read it is because my phone is ios 11 and it isn't using JPEG any longer. I also understand I can change this setting in my phone for the future. However, I already have photos taken from the trip in google photos. What can I do to download THOSE photos?

Can I change photos I've already taken in ios 11 and are in google photos back to Jpeg so I can down…

I'd like to download my photos from a recent trip to my windows computer. They won't all download. I read it is because my phone is ios 11 and it isn't using JPEG any longer. I also understand I can change this setting in my phone for the future. However, I already have photos taken from the trip in google photos. What can I do to download THOSE photos?

Answer:

Hi Patrick,

I believe that they will download, but you may not have the correct viewer on your computer. There does appear to be an HEIF Free extension by Microsoft in the Microsoft Store for Windows 10 - I have not used it yet.

Additional info at: https://www.digitaltrends.com/photography/heif-and-hevc-ios-11-macos-high-sierra/

I don't use them because if I forget and share them (as individual files via email) people on some devices and computers have issues.. So, I just use "Most compatible" format in the Camera settings.

Best regards, Dougsap (volunteer Google Photos user)

Answer:

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Question: Yesterday I mistakenly deleted by accident all my google photos, Please help me restore these pics

Dear Sir/Ma'am, Yesterday I mistakenly deleted by accident all my google photos which I had @Back up…

Dear Sir/Ma'am,

Yesterday I mistakenly deleted by accident all my google photos which I had @Back up & Sync' from my phone. I also deleted the photos from the Trash before seeing that they had been permanently deleted from trash in 'Google Photos'. Please help me restore these pics back onto my Google photos

Thanks & Regards,

Sunil Bhosale.

Answer:

Hi!

If you delete the files in Trash, then open Trash, and restore them from there. If Trash does not have your photos, then you can not return them, they are permanently deleted without the possibility to restore it.

But you can find another way: you can find applications in the Play Store that can restore files in the Android device. Try to find and download such a program, and in this way return photos

Answer:

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Question:

Hello Zakariyya,

Welcome to the Google Photos Support Community.

Could you please elaborate the issue or your query for me to assist you better? Are you referring to an issue with Google Photos?

Keep me posted.

Regards,

Amanda

Answer:

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Question: All files from my account were deleted. please help me to understand why. Is it possible to restore

All photos from my account in google photo were deleted. So please help me to understand why did it …

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Question: I am trying to make a movie out of 10 videos. All the videos are included but it does not show all

Full length video clips in movie

Hi!

All files in the photos have a limit, they should not exceed 16 mgpx and 2048 size. Therefore, the algorithms of Photos are made only in accordance with the limit.

If you want a big movie in full size, then you need to find another photo and video editor, for example Snapseed, and in this way make your movies.

And movies in large amounts you better store on your YouTube channel, with limited access, to maintain privacy

Answer:

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Question: Google One Subscription - family and privacy

Hello, As far as I know if I am main member of google one (I paid for subcription), my google photos…

Hello,

As far as I know if I am main member of google one (I paid for subcription), my google photos are invisible for rest of family until I set so.
My question is: does it work for others in the same way? I mean does photos/files of member could be also invisible for me (main member) and for others until it will be shared?

Answer:

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Question: I can't find backed up photos between May 2015 and May 2016 in Google photos.

I tried all my ways . Tried restoring, and scanned, but in vain. I am not able to locate the photos …

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Question: I have deleted pictures from trash ,can I get them back??

Actually I have deleted pictures from Google photos even from bin also Now I want those pictures aga…

Actually I have deleted pictures from Google photos even from bin also

Now I want those pictures again

Need your help in getting them back

Answer:

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Question: How do you move photos to my SD card.

Move photos to SD card.

Hi Scott,

In order to save photos to your SD card, you first need to save them to your device. To do this, follow these steps:

Open the Google Photos app .
Select the photo you want to save to your SD card.
Touch the options icon > Download.

Once your photos are saved to your device folder, you can save them to your SD card.

Answer:

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Question: If i delete any pic in google photos it also delete in my gallery

I tried to delete pic from google photos but it also delete in gallery by it own

Hi Gazie,

Please read the help centre article on Deleting photos and videos from Google Photos.

This has all the information about how deleting works in Google Photos.

Answer:

Hi Gazie,

Please read the help centre article on Deleting photos and videos from Google Photos.

This has all the information about how deleting works in Google Photos.

Answer:

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Question: Need photos of 2008 to 2012 years

Photo need

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Question: I cant find my photo album history

I create an album yesterday, with all photo, text, location, maps, but today I just found out that t…

I create an album yesterday, with all photo, text, location, maps, but today I just found out that there's only photos left; all the text, location and maps... disappeared. I use photo album as an travel blog so i want to recover all the text describing my trip before. Anyone can help?

Answer:

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Question: Primary Camera Roll

I cannot figure out how to switch my primary camera roll from photos to google photos on my iPhone. …

I cannot figure out how to switch my primary camera roll from photos to google photos on my iPhone. Is there a way that I can do this, and if so what is it?

Answer:

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Question: I want restore photos from geogle... Haw can get it all back

Deleted from geogle back up

Saran, deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

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Question: Picture discoloration with Chromecast 2 would a smart TV solve it

Have tried all suggestions

Hi Tony,

This community is for Google Photos related questions. For Chromecast questions, I'd recommend speaking to the experts in the Chromecast Help Forum.

Answer:

Hi Tony,

This community is for Google Photos related questions. For Chromecast questions, I'd recommend speaking to the experts in the Chromecast Help Forum.

Answer:

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Question: Cant recover my deleted photos and videos

Recover recently deleted photos and videos

Permanently deleted usually means forever since that is what permanent means, However, its a long shot, but if not deleted too long ago you can try using the steps outline here.

https://productforums.google.com/forum/#!msg/photos/YKq9-f0ZH5g/ixmvQ5qkAwAJ

Answer:

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Question: How to copy my Google photos to my SD card

Hi Pam,

In order to save photos to your SD card, you first need to save them to your device. To do this, follow these steps:

Open the Google Photos app .
Select the photo you want to save to your SD card.
Touch the options icon > Download.

Once your photos are saved to your device folder, you can save them to your SD card.

Hi Pam,

In order to save photos to your SD card, you first need to save them to your device. To do this, follow these steps:

Open the Google Photos app .
Select the photo you want to save to your SD card.
Touch the options icon > Download.

Once your photos are saved to your device folder, you can save them to your SD card.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: 正在準備進行備份,檔案卡很久都不會動.

已經可移除掉google相簿，重新安裝。拔除SD記憶卡後〜有跑很快..但最後剩下3個檔案卻卡住超過30分鐘。正在準備進行備份，檔案卡很久都不會動。。沒有進度！

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Question: Recover deleted original photos that were on Google Drive

A few days ago, I have deleted thousands of photos of totalling a size of around 10 GB from my Andro…

A few days ago, I have deleted thousands of photos of totalling a size of around 10 GB from my Android phone, but I have realised that the photos uploaded to Google Drive are compressed, so I want to get the original, deleted photos back. Below is a screenshot indicating the button I pressed while freeing up my space in the phone (the screenshot is later taken but it is an illustration of what I have done). I have contacted the Google Drive Help team once before and they say they were not trained to deal with this problem.

The photos mean a lot to me so I don't want them compressed. I appreciate any kinds of help, thank you.

Answer:

Hi Jonathon,

Once you agree to free up space you agree for them to be deleted off your device. Unfortunately when that happens it's unlikely you'll be able to retrieve your original photos to be able to upload them again. Some people have tried using photo recovery apps (just search the play store and see if what you think). I can't recommend any as I haven't used them myself but some people do have success that way.

Hope you manage to get something sorted to get them back,

Nikki

Answer:

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Question: How do I make sure my photos wont delete

I want to factory reset my phone and when I go to that option it says "all data will be erased from …

I want to factory reset my phone and when I go to that option it says "all data will be erased from your phone, including your: Google account" my photos are backed up on Google photos. Says 32 GB have been used. If I reset my phone are my photos on Google photos going to delete?!?!

Answer:

Hello,

Once your Photos are backed up into the cloud, it will be safe from a reset. Visit photos.google.com to make sure your Photos are visible there.

You might always want to save your photos as an archive from takeout.google.com as an assurance.

let us know how it goes,

Kojo

Answer:

Hello,

Once your Photos are backed up into the cloud, it will be safe from a reset. Visit photos.google.com to make sure your Photos are visible there.

You might always want to save your photos as an archive from takeout.google.com as an assurance.

let us know how it goes,

Kojo

Answer:

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Question: What is does it mean when you can click on "me too?"

Hi Rachel,

Welcome to the Google Photos Product Help Forum!

Clicking on "Me too!" means that you have a similar question or issue.

It does not have anything to do with Harvey Weinstein.

Best regards, Dougsap (volunteer Google Photos user)

Answer:

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Question: As of 24/10/19 I cannot view my google photos

Everything

Hi Charles,

I'm sorry to hear that.

We actually specialise in answering Google Ads questions in this community. I suggest asking your question in the Google Photos community as they'll be best equipped to help you there.

Answer:

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Question: Store ALL my photos on sd card.

Store ALL photos, videos and screenshots on sd card.(default)

In order to save photos to your SD card, you first need to save them to your device. To do this, follow these steps:

Open the Google Photos app .
Select the photo you want to save to your SD card.
Touch the options icon > Download.

Once your photos are saved to your device folder, you can save them to your SD card.

If you are looking to set your SD card as default for storage, you will need to check with the manufacturer of your phone and the operating device instructions to set this up.

For example, you can see instructionsfor a number of Android systems on Google.

Answer:

I was able to save all past and future photos, videos, screenshots, etc. in Google Photos on my LG K10 (MS428) by going into File Manager 5.30.21 (LG factory installed app) and moving all the device folders from internal storage to SD memory. Now all the device folders in Photos show a little icon of an SD card. My phone's operating system is Android Nougat. Thanks for the help.

Answer:

was able to save all past and future photos, videos, screenshots, etc. in Google Photos on my LG K10 (MS428) by going into File Manager 5.30.21 (LG factory installed app) and moving all the device folders from internal storage to SD memory. Now all the device folders in Photos show a little icon of an SD card. My phone's operating system is Android Nougat. Thanks for the help.

Answer:

was able to save all past and future photos, videos, screenshots, etc. in Google Photos on my LG K10 (MS428) by going into File Manager 5.30.21 (LG factory installed app) and moving all the device folders from internal storage to SD memory. Now all the device folders in Photos show a little icon of an SD card. My phone's operating system is Android Nougat. Thanks for the help.

Answer:

I was able to save all past and future photos, videos, screenshots, etc. in Google Photos on my LG K10 (MS428) by going into File Manager 5.30.21 (LG factory installed app) and moving all the device folders from internal storage to SD memory. Now all the device folders in Photos show a little icon of an SD card. My phone's operating system is Android Nougat. Thanks for the help.

Answer:

In order to save photos to your SD card, you first need to save them to your device. To do this, follow these steps:

Open the Google Photos app .
Select the photo you want to save to your SD card.
Touch the options icon > Download.

Once your photos are saved to your device folder, you can save them to your SD card.

If you are looking to set your SD card as default for storage, you will need to check with the manufacturer of your phone and the operating device instructions to set this up.

For example, you can see instructionsfor a number of Android systems on Google.

Answer:

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Question: Think some one synched to my phone an copied everything

Don't know what to check or how

Hi King,

I recommend that you secure your Google account and data by reviewing your account security, checking for any unknown devices, and changing your Google password, possibly enabling 2-step verification.

But always wise to ask for via the feedback option in the menu of Google Photos.

Answer:

Hi Zcor,

That would make a good features for Google photos ceoping but currently 5:4 aspect ratio is not supported on the Google photos app.

You're welcome to drop your feedback via the Google photos app.

Best,

tarhe

Answer:

Hi Zcor,

That would make a good features for Google photos ceoping but currently 5:4 aspect ratio is not supported on the Google photos app.

You're welcome to drop your feedback via the Google photos app.

Best,

tarhe

Answer:

That is no bug, but the editor on Google Photos is quite basic and you should use free Google Snapseed to have more options and there you will find 5:4

But always wise to ask for via the feedback option in the menu of Google Photos.

Answer:

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Question: Stuck getting ready to back up

I know this has been asked many times and hopefully one day Google may deem is useful to provide mor…

I know this has been asked many times and hopefully one day Google may deem is useful to provide more information. I am getting the message 'Getting ready to backup xx items left'

I have removed/re-added google photos, cleared cache and everything else that has been mentioned on previous posts. Including scrolling through literally thousands of pictures, one by one, looking for the 'cloud' icon to indicate that the item has not backup up. This has taken my hours and hours. However I am still left with 2 items that will not backup and I cannot find which items they are.

So this leaves me with the simple question.....

Why can't google at least indicate the individual items that it cannot backup?

At least then we can delete them. It must be possible, if you know the count of items that are problematic , then list them in some way.

Come on Google, give us a break and try helping in some way.

If google can't do it then is there some other app/developer that has tackled this problem?

Thanks for reading

Answer:

Hi There!

If Google Photos on your Android/ios isn't working for Backing Up some photos,I guess you should Upload them using your PC album by album.

& yes,maybe the items aren't Backing Up easily because they might be some Videos as Videos usually takes some time to Upload due to their size.

Thanks,Ayush

Answer:

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Question: Sir can you recovered recently delete all my photos

Yes sir

Poonam rani Bhagat,

Following is the text from the official Google Photos Help page about deleting and restoring photos and videos:

Restore photos & videos
If you deleted an item and want it back, check your trash to see if it’s there.
On your Android phone or tablet, open the Google Photos app .
At the top left, tap Menu Trash .
Touch and hold the photo or video you want to restore.
At the bottom, tap Restore. The photo or video will be back:
In your phone’s gallery app
In your Google Photos library
In any albums it was in
If the item is not in your trash, it may be permanently deleted.

Don't see the photo or video?
If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:
You moved it to trash more than 60 days ago.
You moved it to trash, then emptied your trash.
You permanently deleted it from your trash.
You permanently deleted it from your device’s Gallery app, without backing it up first.

Regards,

~ Greg

Answer:

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Google photo QA

Wednesday, May 4, 2022

Storage space

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