send sceenshots to support

Question: send sceenshots to support

screenshot viewed as favorites send so support can be reviewed



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Question: Lost a Video file.. Please help me recover.

I have moved a video from folder A to folder B and I have deleted the content in folder B. The video…



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Question: Photo slideshow when my Android phone is closed.

I used to have a slideshow when my Android phone with my screen saver is on. How to get it to that a…



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Question: my husband died and I can't get into his google photos or documents for important documents.

Tried to contact google to reset password. They won't help me.



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Question: is it possible to recover my permanently deleted photos? if so please help me

is it possible to recover my permanently deleted photos? if so please help me



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Question: I'm locked out all linked account because my old girlfriend please help me get back into my Gmail pz

I'm try to recover account because my old girlfriend had got into my Gmail account and changed every…



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Question: I want to recover my deleted permanently files

I want to recover my deleted permanently files



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Question: how to recover videos deleted from android phone

i recorded some videos yesterday (13 th of April 2018) on my mobile phone (android), i saw that the …



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Question: Photos that have been backed up are deleting when I take them off my phone

Why are photos that I know are backed up to my google account being deleted from said account when I…



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Question: No locations

Location wise places wise picture



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Question: Why is google asking permission to delete device photos when i want to delete only google photos?

Why is google trying to delete my device gallery photos when i want to delete them from google photo…



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Question: Photo grid display

Photos on list display according to dates. Can they be returned to the original grid form?



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Question: All my photos from before Jan 2107 are now now missing. Where did they go

Find my photos from before Jan 2017



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Question: Videos shot in my iPhone 6s are not getting backed up on Google Photos. Please help.

Tried to backup videos shot on my iPhone 6s. These videos are of small size.



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Question: How to Tell What Photos Are Backed Up

I'm trying to make room on my phone, so I'm looking to delete some photos and videos that take up a …



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Question: Google terms of service

In your terms of service https://www.google.com/drive/terms-of-service/ This statement below concern…



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Question: This isn't a question but my phone is unable to save any screenshots I take and I don't know why

Taking screenshots again and looking for answers



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Question: How to unblock a person

Unblock a person



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Question: I deleted files total size 1gb, but it did not effected total storage size, it is still out of space

When I get message that my account Is nearly out of space (15gb) I deleted from google photos video …



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Question: App crashing continuously in Android

I've been having my Google Photo app crashing on Android with my Galaxy Note 8 in the last months. I…



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Question: Backup and sync - Always syncing!

I have seen several questions about this with no resolution. This one describes my situation almost …



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Question: Can not download the app but still want to look at my photos on google.

I have a iPhone but can not get the app



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Question: Google Photos won't backup videos from iphoto on MacBook Air

I've been trying to free up storage space on my MacBook Air, and noticed that iphotos is taking up t…



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Question: How big is my photo library

Is there a way for google photos to show you how big you photo library is in GBs. Need to figure out…



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Question: Can I save a "Spotlight" slideshow that Google Photos created?

I received a notification from Google Photos for a "Spotlight" slideshow. The slideshow was a great …



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Question: So I formatted my SD card and I guess it erased my data I had videos of me and my late GF help me

I can't get my videos back of me and my girlfriend who's no longer with me we're just playing around…



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Question: I updaret the app and lost access to the recycle bin. Cannot regret and reatore

I updated and lost access to the recycle bin and the option to regret and restore



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Question: Google Photos- My photo book came out completely wrong. How do I get a refund, return it, etc?

I have tried to get into contact with google for 3 weeks. They say they can't do anything, even thou…



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Question: Why won't the movie I created play?

I created a movie and saved it but when I go to play it, it says, "movie processing", and it won't p…



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Question: Help me to share photos from Pinterest to my photo book to buy

Create a photo book using photos from Pinterest.



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Question: Sync not working

I turned "backup & sync" on and selected the folders but nothing is happening, none of the pictures …



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Question: Can Google Disable my Google Photos account for taking too many photos?

Hi, I take a lot of photos with my smartphone. I mean about 40-50 daily on average. It can very betw…



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Question: Date taken and dimensions are missing from video files after download or copy them to my PC.

I want to backup my photos and videos to my PC. However, when I copy or download videos to my PC, th…



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Question: Some photos backing up, others aren't

Bit of a strange one this. On my wife's Google pixel 4, she has various folders set to back up and s…



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Question: All my photos are in google so is it still saying backing up 995 items left?

I'm rubbish with computers! I would love someone to explain why google says it's backing up 995 phot…



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Question: How do I get a refund for my photo book that they messed up?

They ripped me off, I tried calling but they say they can't help. I purchased on June 2nd! And I hav…



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Question: Neede to find a picture in my cloud. How do I do it?

Needed to find a photo, in my cloud. How do I get it back? Would appreciate help



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Question: Google photos stuck on getting your photos. Please help

Google photos stuck on getting your photos. Please help



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Question: I'm sorry, I accidentally deleted a photo. Please help me recover

I was watching all recover videos it wasnt worked. That is my last change help me pls sir thats pict…



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Question: The application tell me to free up space on phone and i select free up space and the album deleted

Theres a full album deleted and i cant find it and the application told me that the photos are alrea…



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