Some person faces doesn't appear in people album
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Question: How do i restore my photos to color (they appear as negatives)? Need directive ASAP!
I've gone thru the entire Settings list & still can't determine a course of action. Any/all help app…
Hi Patti,
what do the photos look like on the photos.google.com website? Do they also look like negatives there?
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: Pictures sent to messenger 2016
Pictures sent to messenger 2016
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Question: Uploading 1.3GB MTS file to Google Drive; stays "stuck" at "55 mins left" & doesn't progress. Help?
Tried numerous times, same issue. It stays stuck at initial "55 mins left..." notice and never progr…
Tried numerous times, same issue. It stays stuck at initial "55 mins left..." notice and never progresses with upload. But never get an error message. Every reference I've found suggest MTS format files up to 5GB can be stored on Google Drive. So not sure what else to try to get the 1.3GB MTS file uploaded without having to convert it to another format before uploading. Suggestions please?
Answer:
This is not uncommon for video backup of large files. If you can do so without compromising the content, try editing the video even slightly, trimming a few seconds off the beginning or end, for example. Then change the name of the video (though this shouldn't matter) and try uploading again. Sometimes, the servers just choke on a large file and any change can clear the path.
Let me know if this helps, and if it does, please select Recommend below to help other users.
Answer:
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Question: Last jan 2018 photo recover plz help me. photo deleted by mistake. need h photo.
plz help me recover photo
Hi Hemant,
if the deleted photos are still in the Google Photos Trash you might be able to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1
Otherwise it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
I also recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Hi Hemant,
if the deleted photos are still in the Google Photos Trash you might be able to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1
Otherwise it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.
I also recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: Make shared album appear in google photos without notification
I am trying to share an album with family members that also have google photos. For some the album a…
I am trying to share an album with family members that also have google photos. For some the album automatically appears under the sharing tab once the album is shared. For others, they have to click the link within gmail before the album will appear in google photos. What needs to happen for shared albums to automatically appear within google photos without having to click a notification/link?
Answer:
Hi Brian,
It's a shame Google don't share how things are supposed to work, I have been looking at this on a personal level for a while now.
It looks like there has been a change in the way notifications are sent, at least I have only just noticed a change.
When looking at a contact there is now a drop-down arrow to the right of the contact which has the option to send an email or a Google Photos notification. If you have a contact which doesn't have the drop-down, or even one which does and still doesn't work, try deleting it and re-adding to see if there is any change,
Cheers,
Peter
Answer:
@Brian,
The ones receiving an invitation to view an album must JOIN it to see it in their "Sharing" tab. But by some actions they automatically "Join". Peter is right: it's too complicated.
I tried both options Peter talks about.
- In both cases the invitee's email address is added to the album, which in my opinion is a serious privacy issue, since all others can see all email addresses. To make things worse the owner cannot remove invitees, and when someone "Leaves" the album, the address still remains there as invitee.
- In both cases the invitee gets an email and can click "View album". I got a small pop-up asking to "Coninue as ...\
Answer:
When I share and album with users I can select their email address, or google photos....When I share with users A and B i select google photos, and their email address does not appear. They receive an email notification, but do NOT have to click "VIEW ALBUM" to to see the album in their sharing tab.I am having a problem when sharing with user C: When I select this user to share an album with, I can also select google photos. But the email address shows up under user. Thee user gets an email notification, and MUST click VIEW ALBUM in order to view the album. Then it appears in their sharing tab.I have tried deleting user C from my contacts. And re-creating, but get the same result.I would like the sharing settings to work the same for user C as it does users A and B.Help???
Answer:
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Question: Missing photos
I did yesterday my phone updated that time my Google photos was deletedHi Ashwini,I recommend that you look for your photos here, signing in with all your Google accounts if you have more than one:- photos.google.com
- photos.google.com/archive
- photos.google.com/trash
- get.google.com/albumarchive
- drive.google.com
- other online photo or file storage services you use (e.g. Dropbox, OneDrive, Amazon)
I also recommend that you go through these steps for troubleshooting missing photos https://support.google.com/photos/answer/6306652
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: Dear sir plz send my delat photos
My delated photos tell 2014 to 2019Mohammed Fairoz,Following is the text from the official Google Photos Help page about deleting and restoring photos and videos:Restore photos & videosIf you deleted an item and want it back, check your trash to see if it’s there.- On your Android phone or tablet, open the Google Photos app
.
- At the top left, tap Menu
Trash
.
- Touch and hold the photo or video you want to restore.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone’s gallery app
- In your Google Photos library
- In any albums it was in
If the item is not in your trash, it may be permanently deleted.If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device’s Gallery app, without backing it up first.
Regards,~ Greg
Answer:
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Question: I have a pixel but my drive is out of storage due to 22 GB of photos suddenly counting against me
For some reason my drive storage has randomly and very suddenly been 'over utilised' with 23 GB uplo…
For some reason my drive storage has randomly and very suddenly been 'over utilised' with 23 GB uploaded to a 15 GB account. As result I can no longer send or receive emails because I am out of storage due to 22 GB of photos having been uploaded YET, I've had a pixel device for the past year and am guaranteed unlimited, original quality uploads through January of 2021. Even if the issue were photos previously uploaded before I got the device, this issue wouldn't be happening now all of a sudden. Support has been no help to this point and I've just been passed around from department to department -- does anybody have an idea of what's going on??
Answer:
I'd actually rather not because 'recovering' storage would mean either deleting photos or downgrading their quality -- neither of which I should have to do because owning a pixel device comes with unlimited, original quality uploads through 2021, after which the photos already uploaded are not supposed to count against me.
Answer:
Recover Storage wouldn't touch your Pixel photos, it would only compress non-Pixel photos from Original Quality to High Quality with minimal quality loss.
Answer:
Even if pixel photos won't be affected this is all happening a year after I've had the device so I'm not sure why it would suddenly be happening now, especially to the extent of 7 GB of photos over my quota -- I still wouldn't know why this is suddenly being told to me and happening
Answer:
I'm not sure why it happened, it could be photos uploaded in Original Quality from other devices or from your PC that are taking the storage, but Recover Storage is the only solution.
Answer:
But see, if that's truly the only reason/solution - and there's no telling as to why that's the case - then who's to say I won't have the exact same problem arise again down the line? It's just a temporary fix to a problem that's still unknown
Answer:
Well, you have 2 options here:- Recover Storage to be able to use your account again.
- Don't Recover Storage and keep wondering why it happened and whether it will happen again and never regain the ability to use your account again.
Your choice...
Answer:
So I'm still having this issue and there's been no end in sight or concrete help steps from anyone that actually addresses the situation as opposed to covering it up -- if there's anyone out there with something else to offer, please do!
Answer:
Elaine, as I mentioned earlier, the only way to reclaim this used storage is to use the Recover Storage button.No one is covering up anything here...You said even if the issue were photos previously uploaded before you got your Pixel, this issue wouldn't be happening now all of a sudden. It would happen all of a sudden if you had a 100 GB promotion for 1 or 2 years from a Chromebook for example and it has expired now. If you were uploading in Original Quality before you got your Pixel and you had this promotional storage, you would have filled and bypassed your 15 GB and now that the promotion has expired, you would be over quota.
Answer:
Never said I thought you/folks were -- just highlighting the fact that the problem persists and no one so far seems to understand what caused it and how to truly address it
Answer:
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Question: The 500 photos limit of editing photos time & date
When I was editing the time & date of amount of photos (approximately 1600 photos). The web alert me…
When I was editing the time & date of amount of photos (approximately 1600 photos). The web alert me that 500 items is the most that I can be edited at one time. Why should have this limit? I it not very convenience for the community that have to edit such amount of photos.
Answer:Hello,we unfortunately don't know why there is such a limit on batch date and time editing as this is a user-to-user community and Google doesn't disclose the reasons behind its design and product decisions. I recommend that you send your suggestions and feedback to the Google Photos team https://support.google.com/photos/answer/6156065
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: My photos are all mixed up and I've been asking for help for days and days thinking that I might be hacked help me please
Uninstall reinstall made it even worse I'm afraid to do anything else
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Question: I have a pixel but my drive is out of storage due to 22 GB of photos suddenly counting against me
For some reason my drive storage has randomly and very suddenly been 'over utilised' with 23 GB uplo…
For some reason my drive storage has randomly and very suddenly been 'over utilised' with 23 GB uploaded to a 15 GB account. As result I can no longer send or receive emails because I am out of storage due to 22 GB of photos having been uploaded YET, I've had a pixel device for the past year and am guaranteed unlimited, original quality uploads through January of 2021. Even if the issue were photos previously uploaded before I got the device, this issue wouldn't be happening now all of a sudden. Support has been no help to this point and I've just been passed around from department to department -- does anybody have an idea of what's going on??
Answer:Is the 22GB of photos you report appearing under Storage in the Google Photos Menu? Are you by any chance using Backup & Sync desktop?Let me know, and we can try to diagnose from there.
Answer:
Nope, it doesn't show up as part of the google photos app, it's only when I enter drive and click on manage your storage that I get my photos data.And no, I'm not using Backup & Sync Desktop either.
Answer:So what numbers do you see when you open a browser on a computer to photos.google.com, select Menu (three short-horizontal lines In upper-left of screen), then scroll down to and select Storage? Specifically, what do you see a storage next to Google Photos?
Answer:
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Question: How do I convert a 4386 x 3290 photo to a 300 dpi photo that will print as a 5 x 7?
I've tried clicking on info, and help. So far I can't figure it out.
Hi Wendy, sorry I didn't pick this up until now. dpi is not a parameter for conversion, 4386 x 3290 is equivalent to printing a 14.62" x 19.97" photo at 300 dpi so can be printed direct in very good quality at 5 x 7 the printer will automatically convert things. Regards, Peter
Answer:
Hi Wendy, sorry I didn't pick this up until now. dpi is not a parameter for conversion, 4386 x 3290 is equivalent to printing a 14.62" x 19.97" photo at 300 dpi so can be printed direct in very good quality at 5 x 7 the printer will automatically convert things. Regards, Peter
Answer:
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Question: Google photos
Change my Google assistant nameYou posted in the Google Assistant Help Forum, but it sounds like your question is about Google Photos.For more specialized assistance with Google Photos issues, I'm moving this thread to the Google Photos Help Community.You may also find useful information in the Google Photos Help Center.
Answer:
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Question: Will Picasa be effected by google+ removal
Will my photo albums on Picasa be removed?Picasa desktop software is no longer supported by Google (hasn't been for some time) and the online version of Picasa has long since been retired. That said, the demise of Google+ shouldn't change the operation of Picasa desktop if you are still using it.Let me know if this helps, and if it does, please select Recommend below to help other users.
Answer:
Hélas: many have the confusing habit to name their (old) webalbums "Picasa" instead of Picasaweb.But Picasa on desktop also has had a long period that it could upload to Google+ Photos, so that causes the additional confusing. But Google+ Photos was closed shortly after Picasaweb in 2016 and both did go on as "Google Photos without +".So I only can say: everything you can see on Google Photos (https://photos.google.com/albums) now (including your old albums from Picasaweb) will stay untouched.But you may have two different accounts: a very old one and a rather new one, so you may see not all albums within the same account and that is confusing even more.Maybe you only are able to see your old albums via https://get.google.com/albumarchive
Answer:
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Question: How do i use a photo as a background for my memo
Hi ChrisThere is not an option in Photos to use it as a background for a memo. (You could open the photo in Photos and use the : menu choose the option to write on the photo in Markup (not sure if this is available on all versions of Android as I am using beta version of P. So if you dont see that option, ignore.)Barring that:1. Go to Google Drive2. Select New > Drawing Document3. Insert > Photo4. Select Format Option and change transparancy to something pale4. Insert a text box and create your memoIf you are using another third-party memo app, you'll have to check their help forum to find the answer to your question.Joe
Answer:
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Question: When I save and delete
When I try to delete some photo from my iCloud I noticed it also get deleted in google app and I don't know why ?!I thought it will keep a copy to it here instead of deleting it so how to fix this or can I have some information about it waiting to hear from you with warm regards from me
Answer:Hi mOON LADY,The app doesn't contain any photos, it acts as a portal to view the photos in your camera roll.To keep a copy you have to Backup to Google Photos on the web. More information @Backing up photosRegards,Peter
Answer:
Question I need to know if you know about it please share it to me if I backup to my google account will all my backup be their save after I log out the app and try to log in ?!!Kind of scary to do that thinking it will delete mine if I don't backup it to my iCloud account or do I need to do a backup the app to my iCloud backup too to save it ? Waiting to hear from you soon with warm regards from me
Answer:
Once you have backed up to Google Photos you can sign out of the app, or delete the Google Photos app and you photos on your device will not be deleted.When everything is backed up to Google Photos and checked to be visible at photos.google.com you can turn off iCloud if you want, or leave it on, it makes no difference.
Answer:
Once you have backed up to Google Photos you can sign out of the app, or delete the Google Photos app and you photos on your device will not be deleted.When everything is backed up to Google Photos and checked to be visible at photos.google.com you can turn off iCloud if you want, or leave it on, it makes no difference.
Answer:
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Question: My I phone was stolen but can't lock it, can I sign out of google photos so they cant see my info?
Delete accountsHi Diana,Welcome to the Google Photos Product Help Forum.>>>> My I phone was stolen but can't lock it, can I sign out of google photos so they cant see my info?I assume you are talking about an Android phone since you are posting in a Google Product Support Group.Secure/Lock your phone immediately.Reference:After you are done, you can double check which devices are using your phone.Good luck!Best regards, Dougsap (volunteer Google Photos user)
Answer:Signing out of Google Photos on another device will not do anything to keep a thief from accessing the photos on your stolen phone.On a computer login to your Google account at this site: www.google.com/android/devicemanager. Then follow the prompts under Secure Device to lock and safeguard the data on your phone including your photos.Let me know if this helps, and if it does, please select Recommend below to help other users.
Answer:
No, it's an IPhone but I have Google fotos downloaded on it. Find my phone is disabled so I have no way of locking it so I just wanted to see if there was any way of signing out of accounts and apps
Answer:Hi Diana,Sorry.Go to:Select your iPhone then use the "Remove" button.Good luck!Best regards, Dougsap (volunteer Google Photos user)
Answer:
Hi Diana,If you have not already, also see the"If Find My iPhone isn't enabled on your missing device" section of:Best regards, Dougsap
Answer:@Diana: Although Doug offers useful suggestions, the approach I recommended will lock the stolen phone so that no one who finds it can access your data, which was, I thought the point. It's possible that this method won't work with the phone off, but that would make little sense and it's worth a try.Let me know if this helps and if it does, please mark this answer as Recommend so other users can find it.
Answer:
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Question: Set black background in photo books
Hi, it is possible to set a black background in a photo book ? Do you have a plan to add this featur…
Hi, it is possible to set a black background in a photo book ? Do you have a plan to add this feature ?Thanks and Best Regards,Antonio
Answer:
Hi AntonioThanks for sharing your thoughts to Google Photos. Ideally, if you could also share your feature request with the Photos team by using the Help and feedback menu option in the left menu on Google Photos; it's the best way to get the message to right people.It is not currently possible to set a black background on the photos pages in a book. However, you can select a page to edit it, and then make the image full page to minimize the white space if that is a preference.1. Within a Google Photos book project, select the Photo Book to open it.2. In the page thumbnail view, select a page to open the Edit page view3. From the Layout thumbnails, select the white border, or full page cropHappy book-making!Joe
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
Hi AntonioThanks for sharing your thoughts to Google Photos. Ideally, if you could also share your feature request with the Photos team by using the Help and feedback menu option in the left menu on Google Photos; it's the best way to get the message to right people.It is not currently possible to set a black background on the photos pages in a book. However, you can select a page to edit it, and then make the image full page to minimize the white space if that is a preference.1. Within a Google Photos book project, select the Photo Book to open it.2. In the page thumbnail view, select a page to open the Edit page view3. From the Layout thumbnails, select the white border, or full page cropHappy book-making!Joe
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: BLOCKING OTHER EMAIL ACCTS
I got a random email from a person I do NOT know and now when I want to send something he comes out …
I got a random email from a person I do NOT know and now when I want to send something he comes out in my suggestions. I want to block the email. I can't even find the word "block" in any of the options, some one please help !
Answer:
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Question: How to get automatically vanished photos back??
I took backup of some of my photos and then i ran free up space and I checked all my photos then aft…
I took backup of some of my photos and then i ran free up space and I checked all my photos then after some time when i opened my phone to download some important photos, i saw all my 2018 to till now all the photos are gone and the album of earlier in 2015 to till now so many photos deleted automatically they are not appearing anywhere in my account, and I'm damn, i had taken backup of all the photos. Please help, all photos my gone plz help
Answer:
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Question: I'm trying out g photo, random full resolution 3024x4032 photos transfer over at sizes of 760.
I've tried to transfer a few photos at a a time from MAC PHOTOS TO GOOGLE. random pictures are being…
I've tried to transfer a few photos at a a time from MAC PHOTOS TO GOOGLE. random pictures are being cut down to very small sizes, Mac photos ad then download them to desk top and down load from there. My son in law a computer wiz has tried to fix but we are completely stuck.s I hear great things about google photo, but so far not having much luck!
Answer:Hello Elizabeth,To be able to help we need to know in detail how you are transferring to Google Photos. From where and how,Regards,Peter
Answer:
One thing I've seen people do that shrinks photos is to download them using right-click and "save image as." That just gets you the screen resolution. The proper way is to open the photo, click the 3-dot menu and choose Download.
Answer:
Chris and her husband Jim tour the US in an RV and present seminars "teaching old dogs new tricks with technology." Her specialty is Google Photos. She's written books on Picasa and Google Photos.
Answer:
If you are dragging from the Apple Photos screen then you will get that effect.Can you try going to photos.google.com and choosing Upload at the upper right of the main screen. This gives a choice to Upload from Computer where you will need to navigate to the Pictures library and select the photo from it's folder <screenshot visible online>
Answer:
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Question: How do I backup my permanent deleted photos its deleted by mistakenly
Recovery photoHi Cross-dressing Video's,it’s unfortunately not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.In addition I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
Answer:
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Question: Please Coment
Kunvar jayendra
====================End Question=====================
Question: Trying to clear space on my device and I am told 'Can't free up space'
I am now being told that it 'Can't free up space' implying my images are not backed up to the cloud.…
I am now being told that it 'Can't free up space' implying my images are not backed up to the cloud.Yet I see every image in the cloud in a web browser and my device it telling me 'Backup complete' with a little cloud ticked, above my images.I have force stopped and started the app, rebooted my device and cleared the apps cache.Yet the problem persists.I have cleared up space many times in the past. Last time I successfully cleared up space was a few months ago. Today is the first time I have encounters this new 'error' dialog.
Answer:
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Question: Transparency on PNG files is displayed as black on mobile, making black text unreadable. Workaround?
The problem is pretty much what the title says. When viewing a png on my phone, the thumbnail is cor…
The problem is pretty much what the title says. When viewing a png on my phone, the thumbnail is correct (it shows the black text on a white background, even though it's surrounded by transparency), but when I choose the file to view, it's only displaying black.Is there any fix for this? A settings menu I missed that controls what color gets auto filled?It feels like a really small issue and I'm sure i'm missing something simple, but it's really frustrating at this point. Thanks for any help!(UPDATE)using a different software, converting the png to a jpeg allows the new jpeg to be viewed as black text on white background, but the original png photo is still unviewable.
Answer:
Google Photos is not suitable for complex png's or any other abnormal filetype.Normal screenshots often are png's, but they are no problem.Maybe the Google Drive viewer is able to show them correctly, but I can't check.No Google here.
Answer:David,There's nothing wrong here, everything is working as it should. The problem is more of an oversight on Google's part when it comes to displaying pictures and the transparent parts of PNG files.For some reason, in the thumbnail view the background is white. But, when you view images individually the background is black. That's not an error or a glitch, that's just a design that didn't take into consideration the possibility of PNG images with black parts on top of transparent parts.All you can do is convert your PNG files to JPEG, which will turn transparent parts to white. This will also reduce the overall size of the file because PNG is lossless and uncompressed. Really, there's no need to keep PNG files unless you have a need to use them in the future and maintain the transparent parts (for example, if you had a PNG file with your company's logo where you might need a colored background to show through on a web page or other creation).Regards,~ Greg
Answer:
There's nothing that needs to be fixed. If your image has transparent sections and is saved in the .PNG format, the transparency remains. You can upload that image to Google Photos, then later download it for use again. The point above in this thread is that when viewing that .PNG file in Google Photos the transparent parts appear black, as opposed to the very common gray checkered pattern typically associated with image transparency.
Answer:
There's still a problem for me, because I need to design logos with those black background viewed png images. And those blacks made my work unable to be done. Help!
Answer:
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Question: Last facial recognition scan happened more than a year ago
No new faces recognized since September 2017, in spite of adding thousands more photos
Thanks for the suggestion. I have created and shared several of my recognized face collections. Nothing has changed yet, no new faces have been found since September, 2017. Maybe it will take longer?I don't really have any albums with recent faces. I have shared many albums with recent photos, but it doesn't seem that facial recognition has been run against any of them.I will keep nudging my Google photos. I continue to trim and correct existing faces, but nothing else has happened.As many other people have pointed out, there is no doubt in my mind that this is a server side problem. Both my phone, and several computers all report the same faces detected. And I have uploads which happen pretty much continuously from both my phone and home computer.I welcome any more ideas. :-)
Answer:
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Question: how do backup all folder?
save all my dataHi Risca,here is how to back up a new folder, you need to do it for all the folders you want to back up:- on your Android device, open the Google Photos app
- tap Albums
- tap the folder you want to back up
- turn on Back up & sync
Answer:
I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
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If you turn on back up as explained here https://support.google.com/photos/thread/204651?msgid=204666 for all the folders you want, the Google Photos app will automaticlaly upload your photos to the photos.google.com website.
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I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.
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Question: How do I find any unsavory photos of myself that may be posted that I wouldn't want posted
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Question: Is it possible to scan photos which are in the same smartphone as this app is installed in?
Trying to scan photos stored in the same s.phone as this app is.
Go into the backupsetting of the Photos-app and include the appropriate device folders.But be aware that you also may include a lot of unwanted stuff on Google Photos and deleting there also will delete the originals.So it maybe more wise to open such a devicefolder in the albumpage of the app and then select the pictures which are valuable to get "bakupped" at google via the 3 dots.I know: people love automatics, but that means hard to control garbage also.
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Question: How to force upload after date taken Update?
I organized all my photos in my PC. Backup and sync to Google drive and photos. I found in google ph…
I organized all my photos in my PC. Backup and sync to Google drive and photos.I found in google photos that the date taken for whatsapp photos not correct.I update the date in my PC with nice app. and have to upload again.How?I would like that BS will scan all photos and upload only the updated.ThanksKobi
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@Kobi
Hello, so we met again.
First, you can understand the kinds of date recorded in a digital photo file and its management on Google Photos when you refer to the answer posted by Rinus and me on another thread of below URL.
https://support.google.com/photos/thread/17742024?msgid=17761338
You would not necessarily need to upload again because the timestamp on Google Photos can be rewritten temporarily using the method described by Rinus.
Perhaps your whatsapp photos don't have a shooting date in Exif, and the PC date you updated with a nice app is a "timestamp". Since the "timestamp" itself is variable, I don't think it makes much sense to match it between local drives and Google Photos. (Might be important for Google Drive)
If you really want to upload it again, would need to delete it in both Google Photos and Drive.
Because Google Photos should not accept uploads of files with the same hash value (time stamps and name changes will not affect the hash value, and if you rewrite Exif, the hash value will also change)
It would be uploaded to Google Photos only for new uploading in both Google Photos and Drive (Figure 1)
It was confirmed in our previous discussion that files already in Google Drive did not reach Google Photos (Figure 2).
We also know that if a photo that is the same as a Google Photo exists elsewhere in Google Drive, the sync will not complete and will be skipped. (Figure 3)
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Hi Kobi,If you have used the app to insert an Exif DateTaken, then all the Whatsapp images will be uploaded as new photos,Regards,Peter
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Thank you so much boiling coffee & PeterI made a big interesting session with my photos. And I'm so happy with my new solution.I understand the date issue, I fixed the date from file name ( Thousands photos) most of them whatsapp, I found easy way to delete them fromGoogle photos.The updated photos on the way to Google. Hop also to Google photos.I understand changing the date taken in Exif will cause uploading to drive and photos .what about the old photo, do I have to find and delete?
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Sorry Kobi, find and delete or what I do - ignore. All my photos are in albums and I don't browse the library anymore unless I'm bored and I spend an hour or so tidying up.
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Thus is the way I didYou can add the year before WAAnd I don't have Australia 😊I made a test with update date taken till now it's not uploaded I will continueKobi
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Hi Kobi,If you have used the app to insert an Exif DateTaken, then all the Whatsapp images will be uploaded as new photos,Regards,Peter
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Question: On my Galaxy j7 Sky Pro I cannot get my SD card to work if I go to camera to get storage location I
Can't get my SD card to work on my Galaxy j7 Sky Pro I want to put my photos in my SD card in my cam…
Can't get my SD card to work on my Galaxy j7 Sky Pro I want to put my photos in my SD card in my camera options or settings I don't have a storage location option so what do I do
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Question: Video deleted from trash permanently will be deleted from cloud permanently or will be another backu
I have deleted a video which I do not want permanently from trash also. it will be in cloud even aft…jagannadh reddy,Following is the text from the official Google Photos Help page about deleting and restoring photos and videos:Items you delete from Google Photos are also removed from:- photos.google.com and any synced devices
- Google Photos albums
- Some Google photos movies. Learn more about deleted photos in movies.
- Shared albums you added them to.
Items you delete are not automatically removed from:- Blogger
- YouTube
- Gmail
- Google+
Restore photos & videosIf you deleted an item and want it back, check your trash to see if it’s there.- On your Android phone or tablet, open the Google Photos app
.
- At the top left, tap Menu
Trash
.
- Touch and hold the photo or video you want to restore.
- At the bottom, tap Restore. The photo or video will be back:
- In your phone’s gallery app
- In your Google Photos library
- In any albums it was in
If the item is not in your trash, it may be permanently deleted.If a deleted photo or video isn't in trash, you can’t restore it. You won't be able to restore a photo if:- You moved it to trash more than 60 days ago.
- You moved it to trash, then emptied your trash.
- You permanently deleted it from your trash.
- You permanently deleted it from your device’s Gallery app, without backing it up first.
Regards,~ Greg
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If I have not posted/shared a video to anyone by YouTube/gmail/blogger/google+ and I permanently deleted from trash also in google photos can anybody see it/download it?
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If I have not posted/shared a video to anyone by YouTube/gmail/blogger/google+ and I permanently deleted from trash also in google photos can anybody see it/download it?
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Question: No audio when video played on mi note 5 pro
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Question: My photos deleted recovery my all photos
2017 all photos
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Question: Hello, I don't want to link my photos and movies to Google. What should I do, regads
Photos on Google
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Question: Google photos
My photos
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Question: My deletes photos recovery
2017-18 photos recovery
Hello Saju,I'm sorry, but the photos can't be restored if the trash is emptied.
Don't see the photo or video?If something isn't in your trash, it can't be restored. You won't be able to restore a photo if:- You moved it to trash more than 60 days ago
- You moved it to trash, then emptied your trash
- You permanently deleted it from your trash
But there is maybe a small chance that you can recover the photos, you can try to use a recover deleted photos app.Greetings from Ann
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Hello Saju,I'm sorry, but the photos can't be restored if the trash is emptied.
Don't see the photo or video?If something isn't in your trash, it can't be restored. You won't be able to restore a photo if:- You moved it to trash more than 60 days ago
- You moved it to trash, then emptied your trash
- You permanently deleted it from your trash
But there is maybe a small chance that you can recover the photos, you can try to use a recover deleted photos app.Greetings from Ann
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Question: I'm backup my photo
Plz backup
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Question: Very funny video
Munazir hiii
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