Google photo QA: Is there a way to see which photos have been shrunk to less than the 16 MP limit?

Question: Is there a way to see which photos have been shrunk to less than the 16 MP limit?

I got a notification that I reached my storage limit for photos. It's configured for High Quality no…

I got a notification that I reached my storage limit for photos. It's configured for High Quality not Original Size. Does the notification mean that some have been reduced below 16 MP, and how do I know which photos or videos have been altered? I don't have all of the originals to check their size.

Answer:

Hi Paul, the notification means that all photos >16MP uploaded at High Quality will be resized to 16MP and the only way you can see the size is to look at the individual photo info when viewing it in the Photos tab.

If you check at https://photos.google.com/search/_tra_ you will see uploads by the date they were uploaded so you should be able to work out which photos were uploaded after the notification was received.

Regards,

Peter

Answer:

Yes, that's correct Paul it will be all uploads since the notification which will be compressed with any over 16MP also reduced to 16MP

Answer:

Yes, that's correct Paul it will be all uploads since the notification which will be compressed with any over 16MP also reduced to 16MP

Answer:

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Question: How do backup my photo s in Apr month

Backup photos in Apr month

Hi Ajay,

Welcome to the Google Photos Help Community.

As you've created another thread for the same issue and this issue has been already addressed by me in that thread. Please reply and follow the updates on that thread.

Appreciate your patience.

Best,

Nadia

Answer:

Hi Ajay,

Welcome to the Google Photos Help Community.

As you've created another thread for the same issue and this issue has been already addressed by me in that thread. Please reply and follow the updates on that thread.

Appreciate your patience.

Best,

Nadia

Answer:

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Question: How to recover old iwth my real info

Ive try look for them but somehow someone keep changing my info to the point could norember my goole password also goole would say they could not find my info

Answer:

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Question: Why do videos that i download show up on the wrong date in google photos?

I tried deleting the video and downloading it again but the video still shows on the wrong date

Hi Aditya,

Thanks for reaching out to the Google Photos Help Community.

I certainly understand your concern regarding the dates of the videos uploaded to Google Photos and I'd like to let you know that, Google Photos would capture the time and date of when they were downloaded to your device and not the date of creation.

However, you may visit this help article for information on how to Edit date & time.

Let us know if you have any questions.

Best,

Nadia

Answer:

google photos consistently does not record the correct date from videos. I have uploaded videos from my Nintendo switch's SD card and all of them end up uploaded as 12/31/1969 or 1/1/1970 neither of which are the dates these videos were recorded since the device and items recorded weren't even invented then. Please forward this problem along to someone who can fix this. It gets tiring having to manually correct the date and time. Sometimes Google Photos has even changed the date on the files themselves after uploading them.

Answer:

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Question: Google Photo Sync shows 2.5 Gig on my Mac OSX Desktop selection, but there are no photos there. Huh?

I am running google photo sync on my Mac, (recent iMac, latest OS as of July 2018) and in the list o…

I am running google photo sync on my Mac, (recent iMac, latest OS as of July 2018) and in the list of folders I decided to at the "Desktop" entry. It calculated 2.5 Gig of photos, but there were only a couple there. Where is it finding 2.5 gig of photos from? Is there a way to see which photos it thinks are on my Desktop by looking online?

Note I do not have sub folders on my Desktop with any photos in them. My entire desktop storage is around 100 K Bytes ( using terminal, cd Desktop; du -sk .)

Answer:

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Question: Dear Support team, could you please share any way to recover photos I deleted from Google photos?

I unfortunately deleted photos from Google photos and also deleted permanently from Trash on 11 Feb …

I unfortunately deleted photos from Google photos and also deleted permanently from Trash on 11 Feb and I am trying to find any way to bring them back. Thank you

Answer:

This is the only way:

https://productforums.google.com/d/msg/photos/YKq9-f0ZH5g/ixmvQ5qkAwAJ

Answer:

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Question: "how Dou my po

What are your

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Question: How do I recover the permanently deleted photos

Unknowingly i have deleted the photos from Google photos permanently.need all the deleted photos. Ki…

Hi Yugandhar,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

In addition I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.

Jomer, deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

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Question: I wont open my photos directelyby gogool photos

Why is not open directly by gogool photos

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Question: Photos have vanished, but Unsaved Creations suggesting collages that include the vanished photos

Almost every picture from before August 2018 has vanished from Google Photos. This is thousands of p…

Almost every picture from before August 2018 has vanished from Google Photos. This is thousands of pics I have no other copies of for various reasons. They are not Archived or in Trash. Photos is pretty set and forget for me.

The timing of the pics vanishing from the Web/phone app seems to be around when I disabled the 'face matching'. Because I wasn't actively monitoring Photos on the web I can't say with 100% certainty when they vanished, but in December 2018 I went to find a specific pic via the phone app, and that's when I noticed things were missing.

The "Create" function under https://photos.google.com/unsaved is SUGGESTING I MAKE COLLAGES USING THE PHOTOS THAT HAVE VANISHED. I assume that the backend for 'creations' is not using "live" copies of pics, but using a cached copy somewhere else... Regardless I see tons of pics as the suggestions for collages, but those pics aren't actually shown anywhere else.

Also, used Takeout as a last ditch effort to get my pics back, the archive contains hundreds of empty folders with timestamps that seem to align with dates for the missing photos (or do the empty folders with the JSON files in them represent folders from other people's albums they've shared with me?)

I did send Google feedback, read the forums, etc. etc. I assume those pics are just gone, but maybe someone from Google will see this...

Answer:

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Question: bypass google account lock 6.01 LG

master reset stuck in password 24 hr loops

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Question: Family photo

Personals

Hi Khan,

I'm not really sure what you are asking. If you are looking for information on how to back up your personal photos, please follow these steps:

Before you start, make sure you're signed in.

On your Android phone or tablet, open the Google Photos app .
Sign in to your Google Account.
At the top, tap Menu .
Select Settings Back up & sync.
Tap "Back up & sync" on or off.

For more information on backing up your photos, please view the Help Centre article.

Answer:

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Question: Older photos missing

CONTEXT I back up all my photos to Google Photos via the Google Photos Android app on my phone and t…

CONTEXT

I back up all my photos to Google Photos via the Google Photos Android app on my phone and the Backup and Sync app on my Mac. I also keep a local copy on a backup drive. Most my photos are from my phone but I have a Nikon DSLR I use for special occasions.

PROBLEM

A lot of photos taken with my Nikon are missing from Google Photos. I've gone into my local back up drive and found over 600 hundred photos taken between March and August 2016 are missing. More might be missing but I don't know.

I know they were in Google Photos at one point because there are animations made with the missing photos. Two of the animations here: https://photos.app.goo.gl/3Vzcg2u9ybUBGeN86 but the source images are no longer in Google Photos.

POSSIBLE CAUSES

A) Deleted Google Photos folder in Google Drive – this shouldn't delete photos

I removed the Google Photos folder from Google Drive a few months ago but everything I read in the support documentation said that was ok to do so long as I removed the root folder and not photos within the folder (which I did). I also confirmed the integration was turned off on both in Drive and Photos long before I removed that folder (it had been off for some time).

B) Recovered storage – this shouldn't delete photos

I had some photos from when I first started using Google Photos uploaded at original quality. Earlier this year I discovered I could recover some storage by downgrading them all to High Quality and I did. I'm confident I didn't upload photos at original quality in recent years and even if I did, they shouldn't have been deleted from this process.

QUESTIONS REMAIN

I've re-uploaded a lot of the missing 2016 photos but have to wonder what other photos has Google Photos lost? Will these be lost again? Did it lose any of my photos from my Pixel? This is VERY disturbing and rocks my trust in the product.

Answer:

I'll add that I don't expect the community to fix this as it appears to be a bug with Google Photos. I've sent feedback through the app but fear that won't get to the team.

I'm posting here to boost the idea that there is a real problem here and not user error.

I've also set a reminder now to check my trash every 59 days and make sure photos aren't being deleted somehow.

Answer:

Hi Michael, thanks for sharing. Others please note that Michael keeps a local copy on a backup drive, this is essential when dealing with cloud storage.

Just a clarification regarding possible causes

A) The protection for photos in My Drive/Google Photos folder only applies to the photos placed in the folder by the system. Any photo uploaded and stored in the My Drive/Google Photos folder will use storage and be deleted if the folder is removed. Recent changes in the Drive structure including removal of the Google Photos icon also means that photos uploaded to the Google Photos folder may not sync with Google Photos

B) I agree that the Recover storage command should not delete photos and have not seen any other reports that it has.

Thanks again,

Peter

Answer:

For info:--> Changing how Google Drive and Google Photos work together.

The Community is made up of volunteers trying to help by sharing our experience, we have no magic links into Google and are not in possession of any more information than what is in the blog.

The best way to let Google know your thoughts is to provide feedback, see:-

Leave Feedback (click here to see full article)

In summary, to send feedback to the Google Photos team

Go to photos.google.com or open the Google Photos app .
At the top left, open the Menu , then select Help & feedback and/or Send feedback
You can tell them things like:

What you like or dislike about the app
Things that are confusing or don't work
Things that would help you use Google Photos better

I would suggest the most effective way would be to start the feedback with

#Drive & Photos followed by your thoughts and hopefully some constructive suggestions if you foresee any problems

Answer:

This looks like a great change.

I previously wasn't able to get Drive to not delete my photos from Google Photos that I sync via Backup & Sync when I deleted them locally. So I was just going into the trash in Google Photos every 59 days to undelete them.

Hopefully I won't have to do that any more after this change.

Answer:

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Question: Old photos which I backed up and then deleted keep reappearing in Google Photos which is taking up too much of my storage.

I downloaded the back up and sync app on my computer and backup thousands of photos on to google pho…

I downloaded the back up and sync app on my computer and backup thousands of photos on to google photos but I didn't realise that the photos were being stored as originals and not the 'high quality option' so my storage became full. I then went through and deleted the majority of my photos but every time I go into google photos on my computer pictures keep reappearing.

Answer:

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Question: Android 手機上有多個不同Google帳號，只要在手機切換登入不同帳號，結果每個帳號都重複了一模一樣的手機相片備份，要如何各別設定各別帳號要要同步的相片資料夾呢? 例如: 甲帳號設定只備份1號

Android手機上有多個不同Google帳號，只要在手機切換登入不同帳號，結果每個帳號都重複了一模一樣的手機相片備份，要如何各別設定各別帳號要要同步的相片資料夾呢？例如：甲帳號設定只備份1號資料夾相…

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Question: kenapa saya tak dapat terima gambar yang disend oleh rakan

saya tidak terima perkongsian dari rakan.

Google translation:

"Why can not I receive a picture of a friend?" and "I do not accept sharing from a friend"

How do you share these photos ?

Anyone getting a sharing link should be able to view the photos, except when (1) blocked by the owner and (2) signed in to his/her Google account. Can you see the photos in an "Incognito" or "Private" window ?

Check whether you blocked someone here: https://myaccount.google.com/blocklist and if not let your friend do the same.

Answer:

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Question: My phone won't stop downloading

Hi Ray,

From your post, I'm not entirely sure about what is happening.

Are you referring to Google Photos downloading?
What phone are you using?
What can you see is happening?

If you can provide us more information, we may be better placed to help you.

Answer:

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Question: How can I remove a device from my account remotely?

I signed in using a phone that is not mine and forgot to sign out, and now that phone is syncing my …

I signed in using a phone that is not mine and forgot to sign out, and now that phone is syncing my e-mails and probably everything else. There is no remove option for that device in the manage devices section, what should i do?

Edit: i am an iPhone user but the device i signed in was an Android phone (Xiaomi or something like that)

Answer:

I checked and "Remove" is present when still signed in, but not if already signed out.

Another option:

Go to Gmail
Scroll till the end and click "Details" in the right hand lower corner
You can sign out here from all other sessions.

Answer:

Are you sure that you are still signed in ?

If so I would ask the Gmail Help Forum. They have more expertise for account issues.

https://productforums.google.com/forum/#!forum/gmail

Answer:

I know this post is old but the answers provided are not what OP asked but instead provide instructions on how to sign-out of Gmail only.

To sign out entirely from your Google account remotely see below:

Go to https ://myaccount.google.com from any browser and click 'Sign In'

After entering login details click on 'Security' tab; you may have to scroll over to see this

Once on 'Security' tab scroll down to 'Your Devices' and click the 'Manage Devices' link

You should now be given a list of devices where you are currently signed in and can sign-out remotely from any device listed....ta-da! ;)

Answer:

I checked and "Remove" is present when still signed in, but not if already signed out.

Another option:

Go to Gmail
Scroll till the end and click "Details" in the right hand lower corner
You can sign out here from all other sessions.

Answer:

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Question: How do I add people whom I deleted?

Add new people

From your post, I'm not entirely clear on what you are hoping to do.

If you are trying to add people into Google Photos search, you can view all about Face Grouping in the Help Centre article.

If you are looking to add a person to an album, view instructions on sharing an album.

And if you think you might have accidentally blocked someone, you can visit https://myaccount.google.com/blocklist and see if that person is listed here. Next to the account, you want to unblock, click Remove

Answer:

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Question: , Google photo app mein trash, se permanently delete photo and video recover 8/11/2019 Ko

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

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Question: Can I delete Apple photo library after backup and sync with google photo is done?

I am in the process of switching from using Apple photo to Google photo. I have done the backup and …

I am in the process of switching from using Apple photo to Google photo. I have done the backup and sync part successfully by checking my Photo library in backup and sync software on my mac.

Now that the backup is done, what should I do? I am afraid that if I uncheck the box for photo library in backup and sync, it will delete my photos from google photo. Also, same thing if I just delete the library from my mac, I'm afraid that if it is still checked in backup and sync, that it will see that the library is now empty so that it would delete the photos from google...

Anyone has tips on how to finalize the process?

Thanks!

Answer:

Hello Marck,

It is safe to uncheck the box for photo library as it will simply disconnect it from Backup and Sync. Nothing you now do on the Mac will affect Google Photos.

I would caution against deleting your Apple photo library as that will leave you with a single copy on Google, it is always advisable to have the original photos somewhere safe, just in case. But that is your choice.

Regards,

Peter

Answer:

Hello Andre, please check this article for information about moving from iCloud to Google Photos. Peter

Answer:

Every picture I take puts a copy on google photo and apple photo. As I have a backup of all my pictures on google online storage, I don't want a third copy.

How can I stop my camera from putting a copy on my apple photo?

Answer:

You can't, the Apple photo app is acting as a portal to see your Camera roll, it is the same copy which Google Photos sees and then uploads a copy to https://photos.google.com/ You can use Free up space to delete the Camera roll copies or delete them manually using Apple Photos (try one first to make sure it stays on https://photos.google.com/).

Note that this will leave you with only one copy at Google Photos and no Backup copy.

Answer:

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Question: Recovery of permanently deleted G Photos

I was transferring photos from my android to my PC using media transfer USB. Something went wrong & …

I was transferring photos from my android to my PC using media transfer USB. Something went wrong & my PC started to reboot, & then I realised a whole ton of very important photos from May 2019 to Oct 2019 had all permanently been deleted. These photos were backed up to G Photos, but I cannot find them in the G Photos trash/bin or anywhere. I have tried all sorts of methods to recover them on my android to no avail. I was wandering if Google Photos Servers might be able to recover these accidentally deleted photos. I am desperate. THANK YOU in advance

Answer:

Hi MJ,

I’m sorry for the memories you lost.

It’s unfortunately not possible to recover photos permanently deleted from the Google Photos Trash. However, in case you haven't already you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Thanks for the reply. This is as I feared. I have already tried G Drive & many deleted recovery photo apps to no avail. All the deleted photo recovery apps need my android to have an unlocked Bootloader to recover the deleted files, & I am unable to get the code anywhere - Huawei blocked access to these codes last year. Guess my photos are really permanently gone

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Hi MJ,

I’m sorry for the memories you lost.

Hi Scott,

we're unfortunately unable to help you much as this community covers only Google Photos, not third-party apps that access Google Photos like facebook. It's up to those apps to provide support for accessing the photos stored in Google Photos.

However, you may try sharing the photos from the Google Photos app to the facebook app and see if there's an option for adding them to a comment.

Hi Scott,

However, you may try sharing the photos from the Google Photos app to the facebook app and see if there's an option for adding them to a comment.

Unfortunately, if something isn't in your trash anymore, it can't be restored. You can view tips on finding missing photos at the Help Centre if you think that they weren't in the trash.

Answer:

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Question: App closes when I try to open "sharing"

When I try to open "sharing" in the app, I get the "app has stopped" message. I've tried restarting,…

Hey Matthew,

Thanks for posting in the Google Photos Support Community.

I understand and I'm be happy to help you further. Please give the below steps a try in a sequence to help resolve the issue:

Check your internet connection (mobile data).
Close the Google Photos app and re-launch it.
Sign out and sign back in to Google Photos with the same Google Account.
Clear App data:

Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Photos in the list.
Touch Clear data.

Update the Google Photos app on your Android phone:

Visit the Google Play Store.
Open Google Photos.
Touch on Update.

Let me know how it goes.

Regards,

Amanda

Answer:

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Question: How to get music from Spotify on crating a movie on google phots instead of from Apple Music ?

How to get music from Spotify on creating a movie instead of from Apple Music ?

Hi Marcello Cortez!

All music resources on the Internet have content that is protected by copyright. This means that you cannot simply use any kind of music at will, as this is copyright and you need to buy it to listen. Any user can get your video and listen to the tracks illegally, which violates the laws. Therefore, you can only use music that is legally available to you, and you can easily share it only if it does not violate the rules for using Apple and Google music services

Answer:

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Question: Need help deleting multiple pics. Hav e ADHD. And cant focus to remember what ive seen and havent

Delete multiple pics of same pic

Hi Rob,

You should be able to still keep your stream in view and just tap and hold as you scroll through the and pick them out pretty easily.

Answer:

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Question: Video quality

So i started uploading 720p videos on google photos for the sake of free storage (High quality). I g…

So i started uploading 720p videos on google photos for the sake of free storage (High quality).

I got a bit disappointed when i found out that the the google photos were reducing the qualties of these videos.they were not exactly 720p(somewhere between 480p &720p) .Was Google lying about not reducing the quality of videos that are below 1080p?i also tried to download my uploads so that I could get the original videos back but the damage had been done.

Answer:

Videos take a long time fully to process on Google's servers and there have been reports of that time increasing. Wait a bit (up to a few days) and then check again to see if the videos then look better.

Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems).

Answer:

Thanks for your suggestion but it did not solved the issue.

I downloaded my uploads and compared them with the original video.Alas there was a difference in the quality.is there any way you can restore these uploads to their original quality?

Answer:

Thanks for your suggestion but it did not solved the issue.
I downloaded my uploads and compared them with the original video.Alas there was a difference in the quality.is there any way you can restore these uploads to their original quality.

This is odd behavior. Videos of 1080p or less should not be reduced as I understand it. Please try a short test video newly taken to see if the problem persists for the new test video. Let me know what you find.

And as for your question whether "you" can restore the videos, if they were uploaded below original resolution they can't be converted to original and, in any case, no one here works for Google; this is a user-to-user forum.

Answer:

Yeah same here. Vids that are on my drive for years now look like im playing it in nintendo nes or something, and the sound is worse. Some sound like have been re-recorded by an ETmonsterchipmunk. Should i delete them? Can they be recpaired in any way? Now they just taking up space.. qny ideas?

MARCO

Answer:

Yeah happens to me too. My friend shared a 1080p video over Google photos. I downloaded the video. I uploaded the video from my library to YouTube and on YouTube its 480p.

Answer:

Me too...I repeatedly asked if it would be of lesser quality..I was told it was not that different just compressed. The minute I changed to High fro Original, I sent a vidio to a text ...It was atrocious. The play back was Extremely messed up. Don't do it ...if your vidios are important. I spent Many Hours on posting these vidios.

Answer:

@Eva Gunther

When you upload a video you must wait a rather long time before it is completely processed. Awaiting this you may see a bad reduced copy.

Answer:

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Question: Prevent Google photos accessing photos on my Camera Roll (iPhone)

I want to stop Google Photos from accessing Camera Roll. I have already turned sync off so the photo…

I want to stop Google Photos from accessing Camera Roll. I have already turned sync off so the photos are not uploading to Google servers. But I do not want Camera Roll photos to show up on Google Photos. I have seen 3 year-old posts that are locked regarding the same issue so I can't follow up there.

Thank you for your help.

Answer:

Thank you for your answer. I would just like to argue that accessing Camera Roll is NOT Google Photo's sole purpose. I would say its main purpose is to serve as a showcase and search portal to all the photos you have uploaded to your Google Account.

The workaround you propose works in a way. The problem is photos are never downloaded and you use a lot of data. Google also constantly annoys you with the reminder to "Try Google Photos".

Answer:

What you want it's impossible using the iPhone Google Photos App.

In my case I want Google Photos for a work-related library that I want to access without seeing photos in my iCloud library. The work around is to use photo sync app on your computer to upload the pictures to your Google library (in this case my work-related pics) and access that library from a web browser such as Chrome.

Answer:

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Question: Remove previous "invite" list for a shared album

I have a 15-picture album in Google Photos that has been sent to my selected list. Now, I want to se…

I have a 15-picture album in Google Photos that has been sent to my selected list. Now, I want to send that album to some additional people, but I can't find how to remove the previous list so I can create a new "invite" list.

Answer:

Hi Don,

You can remove access to an album but keep in mind that you will lose any comments that people have previously contributed.

On your Android phone or tablet, open the Google Photos app .
Tap Albums.
Open an album that you've created.
At the top-right, select More .
Select Sharing options.
Next to 'Share', turn the switch off.

Note: If the person you've shared with has downloaded or copied photos or videos that you shared, deleting your shared link will not delete those downloads or copies.

For more information visit the help centre article.

Answer:

How do I just remove one person? My husband and I were unfortunate to have to become "no contact" with a dangerous and abusive person that had been allowed access. They have not accepted the invite since it was originally offered in Google photos thankfully but as more time goes by it is more likely he might try ... and there are photos of my son on that album. I would rather not delete the whole album since it is shared with my family.

Answer:

I unfortunately mistyped an invitation to an album. Now that email address has unlimited access to the album and I can't revoke it without deleting the entire share list. This is a pretty serious oversight on the part of Google.

Answer:

This is so typical this is so typical for Google. They make a product and it has some really fantastic features and generally works really well, but then it has a few horribly glaring oversights or omissions which make you wonder if they ever use it themselves.

Even worse, they completely ignore all the requests to fix these glaring oversights, or if they do finally get around to fixing them, it's many years later. Google is like a company full of bright kids with ADHD; they'll come up with some really nice stuff, but the company as a whole completely lacks management that's able to get them to finish the product and respond to customer concerns.

Answer:

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Question: Film maken moet Gezichtsgroepering zijn ingeschakeld in de instellingen. Ik kan dat niet vinden

ik wil een film maken maar krijg de melding dat dit niet lukt omdat Gezichtsgroepering ingeschakeld moet worden instellingen maar dit is niet te vinden. DIT is bij google waar je de mogelijkheid hebt om een film te maken van bv een overleden persoon. DAT wil ik dus doen, maar dat gaat niet dus

Answer:

Omdat je in het Nederlands post terwijl dit een Engelstalig forum is, zal ik in het Nederlands antwoorden.

En mijn andere Nederlandstalige collega zal dit vermoedelijk niet weten.

Op de website van Google Foto's (photos.google.com) zul je die instelling nog niet vinden, maar wel sinds kort in de Google Foto's app op Android (en misschien ook op iPhone).

Open de app en kies dan Instellingen onder de 3 smalle streepjes en zet dan "Vergelijkbare gezichten" aan.

Ik vrees echter dat Google vervolgens dagen of weken bezig is, dus dat je niet meteen met je film kan beginnen en vermoedelijk is er haast bij. Ik heb daar geen ervaring mee, want ik heb die functie bewust niet ingeschakeld.

PS: als je nog veel (oude) foto's op je computer hebt, kun je ook in Picasa een film maken (met muziek). Of in de Foto's app op Windows-10.

Je kunt ook een selectie op photos.google.com downloaden naar je computer als die foto's niet op je computer aanwezig zijn.

Answer:

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Question: Any App to fix a blurry or fuzzy photo?

Trying to correct a blurry photo

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Question: Need my permanently deleted photos

Need my permanently deleted photos

Abhishek, deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Thanks for posting in the Google Photos Support Community.

Could you please elaborate the issue or your query for me to assist you better? Were your photos backed up to Google Photos? If yes, it can be possible that the photos weren't uploaded successfully to Google Photos (cloud) and also make sure you're logged in to Google Photos with the same Google Account that you used during the backup. Photos/videos that are not synced or backed up, will still appear in Google Photos and will have this icon

(which means not synced/backed up) or some photos/videos will also show up with the two arrows in a circle mean backup is in progress.

Once the upload is complete there will be no icon on any photos/videos. Often, many of us misinterpret that they are all backed up because the photos/videos show up in Google Photos and we over see the icons on each photo/video. If the photos/videos weren't backed up they cannot be deleted from the Google Photos library nor Trash.

In case, you are uploading a large amount of data (photos/videos), please know that it might take 24-48 hours for the photos and videos to sync across all devices. Please ensure to have 'Backup & sync' enabled on the Google Photos settings while you're backing up your photos and videos. To check is the content is backed up, login in to photos.google.com to checked for your backed up photos and videos.

However, if you're sure they were backed up, I recommend you looking for your video here:

If a photo/s is deleted from Google Photos, it would go to Trash/Bin for the next 60 days (after deletion). Unfortunately, if the photos aren't found in Trash or deleted from Trash, I'm afraid, you might not find them else where to recover them because Trash is the last resort to retrieve your lost/deleted photos.

Meanwhile, also try giving the below steps a try once again in a sequence to help resolve the issue:

Close the Google Photos app and re-launch it.
Sign out and sign back in to Google Photos with the same Google Account.
Clear App data:

Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Photos in the list.
Touch Clear data.

Update the Google Photos app on your Android phone:

Visit the Google Play Store.
Open Google Photos.
Touch on Update.

Let me know how it goes.

Best,

Amanda

Answer:

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Question: I keep getting the error message "Can't add # photos to Google Photos" with Backup and Sync.

I keep getting the error message "Can't add # photos to Google Photos" with Backup and Sync. Most of…

I keep getting the error message "Can't add # photos to Google Photos" with Backup and Sync. Most of these files are not photos (e.g. Illustrator files, Photoshop files, Disk images) and I do not have Google Photos syncing turned on. I usually get hundreds of errors but the screenshot is from a computer that only syncs some folders.

At the bottom of the settings screen, there is a link that says "Check your photos settings to see which items from Google Drive are shown in Google Photos" but the link takes me to a page that doesn't show that information.

I already contacted Google Apps and Google Drive support numerous times and they eventually told me in March that this is just a "cosmetic bug that we've shared with our developers" and that I shouldn't worry. I'm worried though when I get persistent sync errors and bugs are not fixed after months or years.

Answer:

Hi Philip,

The reason you get those errors is because you have Backup all files selected and they will disappear if you change to Backup photos and videos.

The settings page refers you to https://photos.google.com/settings where you have the option to sync Google Drive photos to Google Photos if your account is not a G Suite or edu account.

Regards,

Peter

Answer:

Screenshot of the setting you are referred to

Answer:

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Question: My Google photos keep stopping

Open my photos on Samsung galaxy s7 active without it changing. I've already tried to uninstall it

Hey Cleara,

Thanks for posting in the Google Photos Support Community.

I understand and I'm be happy to help you further. Please give the below steps a try in a sequence to help resolve the issue:

Check your internet connection (mobile data).
Close the Google Photos app and re-launch it.
Sign out and sign back in to Google Photos with the same Google Account.
Clear App data:

Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Photos in the list.
Touch Clear data.

Update the Google Photos app on your Android phone:

Visit the Google Play Store.
Open Google Photos.
Touch on Update.

Let me know how it goes.

Regards,

Amanda

Answer:

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Question: Haikalcigombal

Haika12345

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Question: Unauthorised user

Hi - how come a user named Norbert Rivoirin has been given access to few of my pictures....essential…

Hi - how come a user named Norbert Rivoirin has been given access to few of my pictures....essentially...my kids half naked!!!! I blocked the user. I don't know him. what the hell!!!

Answer:

Hi Anne-So noiret

The fact is that you could send a link to these photos for some people. But the link can be sent to extraneous users, and so on, "along the chain." So it turns out that you should share your albums with caution, this is directly and explicitly written in the Photos Help Center :

"Note: Anyone who has the link can see the album.

https://support.google.com/photos/answer/6131416?hl=en&co=GENIE.Platform%3DAndroid&oco=0

Answer:

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Question: portrait is no longer showing two photos

I have several photos taken in Portrait mode on Pixel 2 XL. They each had 2 photos (one with and one…

I have several photos taken in Portrait mode on Pixel 2 XL. They each had 2 photos (one with and one without depth of field). I selected the one WITHOUT to be the Master photo (I did NOT delete anything). Now, they each show with only the version with depth of field applied, which is not the one I selected or wanted. No versions are in the Trash.

Answer:

OMG, I think I see what's happened. Google has removed yet more functionality when viewing a photo within an album. For some unfathomable reason, someone thought this was a good idea. You now have to exit the album, somehow find the photo, and only then can edit.

Answer:

OMG, I think I see what's happened. Google has removed yet more functionality when viewing a photo within an album. For some unfathomable reason, someone thought this was a good idea. You now have to exit the album, somehow find the photo, and only then can edit.

Answer:

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Google photo QA

Thursday, May 5, 2022

Is there a way to see which photos have been shrunk to less than the 16 MP limit?

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