Google photo QA: I permanently deleted photos and spoke with someone earlier but I still ain't seeing the photos.

Question: I permanently deleted photos and spoke with someone earlier but I still ain't seeing the photos.

I spoke with someone earlier and she said that she submitted request. I don't know if I deleted them…

Hello Sherri, regardless of where you deleted them from, contact Google Drive support and tell them you accidentally deleted photos from your Google Drive.

Answer:

Hello Sherri, regardless of where you deleted them from, contact Google Drive support and tell them you accidentally deleted photos from your Google Drive.

Answer:

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Question: How to remove a deleted picture from Google search results?

I have been trying to remove a deleted photo from Google search results but since when the URL is no…

I have been trying to remove a deleted photo from Google search results but since when the URL is no longer available when I click on the picture, I am not being able to remove it. Till now I have sent requests to remove the image but since the URL cannot be found, the requests have been denied. The photo has been deleted a while ago from Instagram and my profile is private for some time now. How can I get rid of the picture as soon as possible?

Answer:

Your question is not related to Google Photos.

Please ask on the Google search forum https://support.google.com/websearch/community

Answer:

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Question: Is it possible to restore all images that I did not memorize with Google Photos?

Googleフォトで覚えていないすべての画像を復元することは可能ですか？

Hello,

can you please tell us something more on what happened and what you would like to do?

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: how can i recover permanently deleted images from trash

accidentally i deleted 2 of my photos from trash instead of restoring them but now i need them badly…

accidentally i deleted 2 of my photos from trash instead of restoring them but now i need them badly so please consider my problem and can you recover those 2 images that make me worth

Answer:

Hi Sumu,

Welcome to the Google Photos help forum.

Unfortunately you cannot do it. If a photo is permanently deleted, then I'm afraid, there's no way we could recover it.

I'm sorry!

Answer:

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Question: unfortunately i deleted my photos in the month of semptember 2017.i need to recover those images

i am trying to get my photoa back to my mobile

Hi Jeevan,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

In addition I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How do decrypt my encrypted files

I was opening my file

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Question: Can't download video, Device storage is full

I'm trying to edit a video I have on Google Photos, and whenever I press the edit icon, I am told "C…

I'm trying to edit a video I have on Google Photos, and whenever I press the edit icon, I am told "Can't download video, Device storage is full".

The video is 94mb and I have 1.9gb of free space on my phone. I've already tried uninstalling and installing the app, with no effect.

What's going on?

Answer:

It's a really frustrating error.
I've got an 800mb video in the cloud, that I want to download or edit. I've now freed up 5.2gb on my device. Google photos still tells me "device storage is full" - it clearly isn't!
I've tried the "Download" option to get the video on my phone, and after about 10 minutes of downloading, it tells me "download unsuccessful" - not very helpful.

Answer:

Yep me too, the video size is like a tenth of my available storage space. I literally just took the video, where it was stored on my phone, and now can't download it after freeing up space.

Answer:

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Question: i deleted all my photos in trash. i need restorr those all images.

to get photos from trash

Hi Jeevan,

video-downloads.googleusercontent.com is currently unable to handle this request.

HTTP ERROR 500

Receiving the above error when i'm trying to downloa photos from the album which i created yesterday only. I want to download the pics from that album. I'm able to download pics from other albunms.

Tried using incognito,iOS and android, it fails for all.

Answer:

Perhaps the albums contains a long video's which still being processed by Google - that easily can take days. Else no other explanation.

But it is a bit unclear why you need to download your own album (as a zip).

And if you use the word album correctly, you also must be able to select a couple of pictures in https://photos.google.com in your laptop browser and then select download under the 3 dots.

Answer:

I am trying to download one single picture from a shared album that we created month ago and get the error 500 that is all we know crap. I can right click and do a save as and it works.

Answer:

Limiting download < 500 items at a time worked.
In addition, a video had been uploaded with no content (displayed 0.00 for duration). Once it was deleted, the rest of an album was downloadable.

Answer:

Help. I am getting "This page isn't working

video-downloads.googleusercontent.com is currently unable to handle this request.

HTTP ERROR 500" when downloading SHORT video clips. Tried this with numerous clips and it is happening with all of them.

Answer:

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Question: Album discrepancy between iOS App and Web.

In the iOS app I have created an album with 857 pictures. On the web it only show me 82 items in the…

In the iOS app I have created an album with 857 pictures. On the web it only show me 82 items in the album. iOS is correct. Backups are complete. Why are these not syncing and I am afraid I will lose my photos and time to create the album.

Answer:

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Question: I'm I allowed to store adult porn in Gdrive?

I wonder if I'm allowed to store my adult porn backup in Gdrive. I ran out of space on my Macbook an…

I wonder if I'm allowed to store my adult porn backup in Gdrive. I ran out of space on my Macbook and I'm looking for a cheap and reliable way to store my videos and pictures. None of them contain any illegal or forbidden stuff. I'm a bit afraid because I've read several times that porn has been removed by Google and I don't want to lose my files.

Answer:

Good afternoon.

Yes, you can store all the porn you want to in your Google Drive and/or Google Photos. There should be no risk of your files getting deleted, provided you are not publicly sharing that content, especially if you are not the copyright owner. But, if you're just looking for a place to store your archives, you should be fine uploading them to Google Photos or Drive.

Regards,

~ Greg

Answer:

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Question: How do i switch my primary google account amd delete the other one?i made temp one delete and swirch

I forgot my pw to my Google acct & had to make temp one to setup new phone. Recovered & added normal…

I forgot my pw to my Google acct & had to make temp one to setup new phone. Recovered & added normal one. Delete temp one & set my normal one as primary

Answer:

Hi Synthia Nickle,

Welcome to the Photos help forum.

Please correct me if I haven't understood clearly,

You created a temporary account as you didn't have access to your old account.
Now you have gained access to your original account and added it to your phone.
Now you want to change the backup account to your actual recovered email ID. Am I right?

Kindly let me know. Thank you.

Answer:

Hi there,

Now please follow steps below,

Open your Google Photos app > Settings
Tap to choose Backup & Sync > Backup account
Now in the appearing screen, tap on your temporary email ID which will let you choose between two of your accounts.
Choose your original account.
Here on, all your photos would get backed up back to your primary account.

Does that help? Looking forward for your reply. Thank you.

Answer:

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Question: How to get the Album Archive for an email that is no longer in use and domain is expired

I had a Picassa account with an email - that email is no longer in use as well as domain is retired …

I had a Picassa account with an email - that email is no longer in use as well as domain is retired so can't use it to connect or recover. I tried recovery using old email but that didn't work either.

Until now, I could see the Picassa albums of that old account but suddenly I see the message "you have reached the end of albums". I guess that is because I am no longer signed in with the old Picassa email - is that right? If so, how do I recover an account without having access to email, domain, and other info?

The archive is large in many GBs so don't want to lose it and have to upload everything again. Please help Google, if you are monitoring this. Thanks.

Answer:

It is unclear if you still can log-in with that old account on https://get.google.com/albumarchive or that you only a general link which only did show your public albums. And perhaps all albums were set to public in those years for the ease of having one link for all.

But due to some other recent complains, it looks like Google has set these albums to private to get rid of that stuff for public websearch and if you can't log-in anymore, you can't see them.

If you never has downloaded these albums to your computer, I don't know how to solve this problem.

No Google here either.

Sorry

PS: I don't have this problem because I always have used the same Gmail-account since 2006.

Answer:

No, since I do NOT have access to the old email, I can't login using that old email anymore - this should clarify that confusion. I only have a general link - which doesn't show anything anymore.

Do you know how do I get in touch with Google - they are the most unreachable company I know. I want to ask them to link these albums to my current email. Thanks.

Answer:

As far as I know a non Gmail-account can consist of any e-mailadress plus password, even if that adres is not in use anymore. But I only can refer to this garbage

If I use my general link to get.google.com/albumarchive I don't see anything at all either and that is a bit strange because before I saw my public profile picture at least.

But if I log-in with my Gmail-account (used since 2006), I see all my (old) albums and more.

Sorry that I can't be of further help and we can't help that Google is terribly userunfriendly either - that is a daily problem in this "community" also and therefore many problems can't be solved.

Answer:

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Question: lost my photos & videos

i have need

Hi Shahil,

I recommend that you look for your photos and videos here, signing in with all your Google accounts if you have more than one:

photos.google.com
photos.google.com/archive
photos.google.com/trash
get.google.com/albumarchive
drive.google.com
other online photo or file storage services you use (e.g. Dropbox, OneDrive, Amazon)

I also recommend that you go through these steps for troubleshooting missing photos https://support.google.com/photos/answer/6306652

My deleted video and photo is not even in the trash

Not even in Google Photos

Not even in archive and not even in Google Drive

I have lost my mistake.

Sir / Mamma Please delete the photo and videos of me please send me an email

Date Aug 2017 / June 2018

Answer:

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Question: 谷歌照片无法识别人像

您好，我在谷歌照片中已经开启了人像识别功能，但是还是无法识别出人像，请问应该怎么办？

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Question: Hi, recently I cannot acces the "sharing" section in my Google Photos. It says "Error 403 Forbidden"

I haven't done anything differently - no software update, no settings change, no password change. Th…

I haven't done anything differently - no software update, no settings change, no password change. This is what I see when I click on "Sharing" in my web browser:

Answer:

Hi Petra,

which country do you live in? Do you have a mobile device you check the Sharing section of the Google Photos app with?

You can edit the movie so that each clip is longer. You can also move clips around and change the music.

Edit a movie

On your movie, tap Edit

Change music: Tap Music .
Reorder and remove clips:
- Tap and hold a clip to drag it to a different order.
- On the clip you want to remove, tap More Remove.

When you're done, tap Save.

There's a video I recommend to watch although it ishows it on iOS but some of the detail is relevant now it's available on Android. Google Photos New Movie Maker

Answer:

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Question: please help me to recover my permanently delelted photos or vedio from trash

Recover my permanently deleted photos or vedios

Hi Busha Zahid Zahid,

Once your photos have been permanently deleted then you won't be able to get them back from Google Photos, first you'll need to check to see if they're still in your bin. You can find out how to do this by following the instructions at this link here.

There are apps that you can use on Android that may be able to restore deleted files, if you click this link here it'll take you a Play Store search for restoring deleted photos, you'll be able can find the highest rated apps to see if they help.

I hope you manage to find your photos, good luck.

Answer:

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Question: Can I get back a photo scanned on 03/04/2018

Marriage certificate

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Meri sbhi photo delete hogai hai use wapis lana hai

Photo wapish lane hai sbhi photos

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Question: Videos/photos disappeared.

I have had various photos and videos disappear from a whole year from October 2018-October 2019. The…

I have had various photos and videos disappear from a whole year from October 2018-October 2019. There is nothing in my trash from this time and I have previously seen these photos/videos in my google photos but they have since just all disappeared.

I have tried all the troubleshooting ideas from various posts and found nothing. Wondering as to why google has all of a sudden got rid of it all? I have videos and photos of number concerts I attended and am distraught about losing them all.

Answer:

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Question: I Delete some pictures permanently(from google photos APP) and need to get it back

During 2019/10/18 (GMT+8)pm9:30~10:00 , I Delete some pictures permanently(from google photos APP) a…

Hi Roger LIN,

Once you delete them from the trash they are permanently deleted; they are only recoverable in 60 days if they are still in the trash. You can try a few options that might help recover some but not 100% guaranteed.

Contact the Google Drive team and say you want to recover files - click on the contact us option on this link.
You can try using a third party photo recovery app at this point to try to recover some of what was lost from your phone - just type photo recovery into the play store and see what options are available. I can't recommend any as haven't used one personally but some people do have success that way.

Hi Roger LIN,

Contact the Google Drive team and say you want to recover files - click on the contact us option on this link.
You can try using a third party photo recovery app at this point to try to recover some of what was lost from your phone - just type photo recovery into the play store and see what options are available. I can't recommend any as haven't used one personally but some people do have success that way.

Answer:

Chris and her husband Jim tour the US in an RV and present seminars "teaching old dogs new tricks with technology." Her specialty is Google Photos. She's written books on Picasa and Google Photos.

Answer:

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Question: How to disable "Archive this Photo" popup at the bottom of most photos?

The popup "Archive this Photo" pops up at the bottom of the photo on most of my photos. The only way…

The popup "Archive this Photo" pops up at the bottom of the photo on most of my photos. The only way to get rid of it is to tap the x on the popup, but I have to do this EVERY SINGLE TIME. I DO NOT want to Archive my photos. I NEVER HAVE wanted to Archive my photos. And I never will WANT to Archive my photos. If I wanted to hide my photos, I would just simply delete them and not have to worry about them. I have never used the archive function on any app that has ever offered it and I likely never will. Hell, is there a way to disable the archive "feature" altogether? I have seen other posts about this popup and there has yet to be a solution. Before anyone says anything, yes, I have already updated the app to the latest version and I have turned off assistant cards to suggest archival. These were suggestions made by the admins in a previous similar post, and they do NOT help and there has yet to be a helpful answer in that thread as well. Super frustrating, I expect a lot more from Google.

Answer:

Hello Tommy, you shouldn't be getting this popup unless it's a meme and/or a photo of a document/object.

Actual photos that feature people and/or landscapes wouldn't get this popup.

Answer:

But it always is wise to view the options in the settings of the Photos-app under Assistent, because there you should be able to switch-off suggestions for archiving.

If not present in the app, you can do that in the browser via https://photos.google.com/settings

But I also agree with Salim that you must have a lot of abnormal pictures, which you normally would prefer to get hided between normal pictures - like technical screenshots :-)

The word "archiving" is a bit too serious - it just is a set-apart folder in the main menu.

See https://support.google.com/photos/answer/7362432?hl=en&ref_topic=6128848&co=GENIE.Platform%3DiOS&oco=1

Answer:

I have the same issue, in the bottom right corner "collections" popup appear when you use the google picture tab, very, very annoying..... By now i spent more removing "new" crap features then enjoying my ipad...

Answer:

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Question: unsupported photos disappeared

i went into settings and clicked on 'unsupported photos' and clicked on view. there were SO MANY pho…

i went into settings and clicked on 'unsupported photos' and clicked on view. there were SO MANY photos that had NOT been uploaded. I thought they had all been added/uploaded. so i started downloading them to my drive. I downloaded some of them but when I tried to download more they had all disappeared. I DID NOT DELETE THEM OR SEND THEM TO THE TRASH. I NEED THEM. WHERE ARE THEY???

Answer:

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Question: Hello madam/sir . I accidentally formatted my photos from Google photos , so kindly help me to recover

Recover photos

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Question: I have upgraded my phone but unable to transfer my google photos from old android phone to new phone

I used shareit app and google photos sent from old phone and received on new phone but when I go to …

Alison, there should be no need to transfer photos from one phone to another. Google Photos is intended to upload all photos to your google account in the cloud. From then on any new device you get just needs the Google Photos app installed and set to use the same Google account (username and password).

On your old phone: Open the Google Photos app, tap on the 3-line menu then settings
Tap Backup and Sync - make sure it's turned on, note the Account name it is using
View your photos, check for "Backup Complete" message
On your new phone: Open Google Photos, tap 3-line menu
Note the account name at the top - if it is the same as the one used on your old phone for Backup, you should be seeing all the same photos.

Here's a video that shows the steps: https://youtu.be/ajIozO-EYxU

But nothing good happened and it got worst.

My Calendar schedule gone.

Contacts gone.

That thread is closed.

And Google photos still on that issue.

Hopefully, with the help of the community, we can end this issue once and for all m

Answer:

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Question: Can not get my albums back from Google photos, I have Gmail & a backup email.

Changing passwords for both accounts, need my albums recovered

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Question: Hey google i started using lg google nexus5 since feb2016 plz retrive my those photos

I have checked all my phone but fail to retrive

Hi Mohd,

I recommend that you look for your photos here, signing in with all your Google accounts if you have more than one:

photos.google.com
photos.google.com/archive
photos.google.com/trash
get.google.com/albumarchive
drive.google.com
other online photo or file storage services you use (e.g. Dropbox, OneDrive, Amazon)

I also recommend that you go through these steps for troubleshooting missing photos https://support.google.com/photos/answer/6306652

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How do I retreat deleted messages?

Retreat deleted messages

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Question: Photographs being linked with a business

My sister-in-law owns a company called Mckenna brothers construction. I took some family photographs…

My sister-in-law owns a company called Mckenna brothers construction. I took some family photographs at their home and now every photograph I've ever taken Displays on a thumbnail with their business. I have stopped all sharing and app permissions I deleted photo albums in I don't know what else to do how do I get these pictures to stop associating with their businesses?

Answer:

Hi,

If you use the Google My Business app on your phone, launch to Google My Business, go to Settings and turn off option to show photos for starters.

You may need to go to the Google Map, and if you are owner of that business, delete or flag inappropriate images by opening images within your Google Maps listing and then selecting the flag icon.

Also If you have location turned on for your camera, and the images are taken within your business, (ex it's a home based service business) you may get pop up messages adding if you want to post it / share the images, select decline to keep the images from automatically being posted to the business.

Is otherwise to my knowledge there is nothing within Google Photos that would cause this to happen. If your business account is used for Google Photos, it may be possible that you are the only one seeing the i imagesfor that location, but based on your description I was able to locate the business listing your mentioned and could see an image of a dining table, so at least those are public until you remove them or flag them.

Best wishes

Joe

Answer:

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Question: i can not install google drive

I am not able to find my google drive folder after installing the exe. (download the program). I hav…

I am not able to find my google drive folder after installing the exe. (download the program). I have installed the launcher several times but the folder is nowhere to be found. I'm not taken to the set-up panel after installing and it is nowhere to be found on my computer. Please help.

Answer:

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Question: August and September pictures

I want to recover my August and September pictures of 2019

Hafsat, since you say you want to recover photos, I'm assuming that they are photos you have deleted. When you delete photos they are held in the trash for 60 days. You can recover them:

Open the trash by tapping on the 3-line menu and choose trash
Select the photos to be recovered (to select many - long press on first one and just drag thru the rest)
Tap "restore" at bottom of screen

Hafsat, since you say you want to recover photos, I'm assuming that they are photos you have deleted. When you delete photos they are held in the trash for 60 days. You can recover them:

Open the trash by tapping on the 3-line menu and choose trash
Select the photos to be recovered (to select many - long press on first one and just drag thru the rest)
Tap "restore" at bottom of screen

TLDR - Back up & Sync from an Android phone insisting on not uploading two specific photos, unless uploaded manually.

While going through photos from a trip in Google Photos on my computer, I suddenly noticed that a photo I remembered taking (all the photos were taken on my Android phone) wasn't in my library.

Confused, I opened up my Camera folder in Google Photos on my phone, and voila - there was the photo, between two other photos, that on the Web version didn't have any photos between them.

I manually uploaded the specific photo to an album from my phone, which caused it to appear in the library in the web version.

However, this caused me to think - maybe there are other "forgotten" photos??

I counted all the photos from the trip on my Camera folder - 317 photos.

Counted all the photos from the trip in my library - 316! (including the one I just uploaded - meaning two photos were missing originally, and there was still one missing now!)

I tried getting over this issue by selecting all the photos on my phone and uploading them to a new album, hoping Google would identify the photo that wasn't uploaded and upload it.

Strangely enough, the new album had only 315 photos in it (meaning that BOTH photos that were missing originally were missing in the new album, too).

A few minutes later, my library updated and had 317 photos in it (phew), but the new album I created still had only 315 - monkey business.

Another quirk is that about half an hour has passed and my special photo (the one I identified and uploaded manually) is still in "partial upload" on Photos.

Googly experts - what say you?

Answer:

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Question: Movie Maker won't create video

I'm trying to make a movie from afew video clips. I made one a week ago and now it seems it has stop…

I'm trying to make a movie from afew video clips. I made one a week ago and now it seems it has stopped working. I go and select my clips and hit the create button. It says processing and downloading clips. But then instead of opening the editor it closes and if I go to my photos it shows the thumbnail of the movie. If I click on it it does the same thing as before, says it's downloading clips and then closes.

Answer:

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Question: On downloading the latest version of photos, it fails to install, Screen shows an error notification ( error -501)

I've uninstalled the updated version of the app by mistake, after then it fails to install the newer…

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Question: The application must have a function that connect google map to show all the photos geotag not once time

Add a function that can see all of my photos per location or anything else on Google photos

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Question: 2018 photos

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Question: How to take bokeh picture with blackberry detek60

Bokeh pictures

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Google photo QA

Wednesday, May 4, 2022

I permanently deleted photos and spoke with someone earlier but I still ain't seeing the photos.

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