Thursday, May 5, 2022

I have a phone that i bought,its locked by Google im told. Need help to unlock. Please.

Question: I have a phone that i bought,its locked by Google im told. Need help to unlock. Please.

I took it to where I bought it and they could not unlock it. They told me it was locked by Google.



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Question: How do I add information about an item in google lens?

im trying to add url data to a specifc photo for lens search



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Question: How do I stop Photos making movies, but keep it making panoramas?

I want to turn off most of the automatic creations in the photos app, but I'd really like to keep le…

I want to turn off most of the automatic creations in the photos app, but I'd really like to keep letting it make panoramas. The only option I can find is one to let it create "movies, albums & collages". I'd turn it off, but I want it to keep making panoramas. Is there really no way to specify what you want it to do?

Answer:



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Question: My Google Photos app closes immediately when I open it. Using a Samsung Galaxy S7 Active phone

Have uninstalled and reinstalled the update on it



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Question: 22.000 downloaded GOOGLE photos from mac to mac, now are dark color and intense color

Normal color

Try viewing the images on a different computer with a browser open to photos.google.com. If the images look normal there, then I suggest updating the video driver on your initial machine.

Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems).


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Try viewing the images on a different computer with a browser open to photos.google.com. If the images look normal there, then I suggest updating the video driver on your initial machine.

Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems).


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



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Question: Delay between taking photo and Android app sending to cloud

I've been noticing a ~10-15 min delay from the time a photo is taken to the time the app actually up…

I've been noticing a ~10-15 min delay from the time a photo is taken to the time the app actually uploads to the cloud.  My expectation is that the app is always running in the background, and within seconds (10 seconds?  30?) it sees there is a new photo and uploads.  I have the app set to backup everything, using cellular data.

As an example, what ends up happening is I take a photo of a whiteboard at work, go back to my desk to type up notes, load up Photos in a browser, see the pics are not there, goto my phone and load the app.  The app sits there for a few seconds, then says "Backing Up" and after a few seconds it completes and they are available in the browser.  It is almost like if I am not actually in the Photos app on my phone to "force" a backup, it is on some sort of delay, like it only checks for photos every 15 min to see if it needs to do work.

I have tried uninstall and reinstall, a bunch of options, etc.  This seems to be some core code in the app, and I wanted to know if 1) this is expected, 2) how do I change / config the app to say "run in the background and as soon as a pic or video is taken, start uploading it.  Don't care if that means taking up battery, let me set the option to get the pics when I take them.

On a Pixel XL, Android 9, build PQ2A.190205.003, patched on Feb 5, 2019.  Photos app build 4.10.0.234837927

Any thoughts, ideas, comments?


Answer:

Hi Andy, no delay on my Moto, uploads in seconds without opening the app. No idea why yours should change, is it since the patched date on the 5th Feb? I will ask the team if anyone has noticed, Peter


Answer:

Hello again Andy, we have two XL users with exactly the same build and they are not experiencing any issues. Are you having the problem just on cellular? 

There is a setting in Network & Internet; Data usage; Cellular data usage; Photos; Enable background usage


Answer:

I have noticed this too. Google Photos for Android has been almost instant in backing up photos. I used to remember that they showed moments after taking the photos, and accessible at http://photos.google.com/ but now I have to manually open Google Photos app in the phone, and click on the user profile to see if it is backing up. It is becoming like Google Photos for iOS.

Answer:

Same problem here.  And we're talking several hours before my Android photos shows up on Google Photos.

I should add, I'm a heavy user, I have almost 300,000 photos uploaded.   Could be the issue.


Answer:

I have had photos upload almost immediately.  Presently, though, photos I have taken this past Tuesday still haven't shown up by today/Thursday.  This has happened periodically, not often, over the past couple of years.  I love the feature, just not the inconsistent application of it.

Answer:



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Question: Whatsap bakap

Bakap what sap



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Question: How to retrieve photos deleted from trash bin

I deleted photos from google photos a while ago in order to clear storage and accidentally deleted t…

I deleted photos from google photos a while ago in order to clear storage and accidentally deleted them from trash bin as well by clicking "empty trash bin". I was unaware that the photos shall be deleted from my local storage as well. All these pictures are very important to me. Please help me recover these pictures.

Answer:

Hi Prajwala,
 
Please try all the steps on the Help Centre article to try recover your photos.
 
If you have deleted the photos from the Trash, then I'm sorry but you can't retrieve them. This is why you receive a warning when you delete from the Trash. Deleting from the Trash is permanent. 
 
Lastly, you could try an Android Data Recovery app that might be able to restore the files to from your phone. But I can't promise that it will work as they are all 3rd party apps. 


Answer:



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Question: How do i recover my Photoshop

Can i recover the deleted photos?



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Question: Hide top photo

I have a Device Folder which is Private and saved to my SD card and when I go into Google Photos and…

I have a Device Folder which is Private and saved to my SD card and when I go into Google Photos and select Albums, there's my private photos(actually just the 1st picture) visible on my phone screen where a person next to me can visibly see. Is there any way to create a Album cover so my photos are private? Also, I checked my settings and none of my photos are shared but who knows if at any time someone is looking over my shoulder. Please help with any suggestions.  Thanks

Answer:

Hi Amy,
 
Device folders will always show the most recent photo as the cover for that folder.
If you aren't planning on adding to this folder, then you can:
  • create a screenshot or a new photo and
  • move it into that folder (using a File Manager app).
This will then become the new cover photo for that folder (as it will have the most recent date). 
 
However, if you are planning on adding to this private folder, then it is quite difficult as you would need to keep adding a new picture each time. 
 
Alternatively, if you're really concerned, there is a tutorial online about creating a hidden folder if that is of interest to you. Keep in mind, this is not something we support but might meet your needs.


Answer:

Hi Amy,
 
Device folders will always show the most recent photo as the cover for that folder.
If you aren't planning on adding to this folder, then you can:
  • create a screenshot or a new photo and
  • move it into that folder (using a File Manager app).
This will then become the new cover photo for that folder (as it will have the most recent date). 
 
However, if you are planning on adding to this private folder, then it is quite difficult as you would need to keep adding a new picture each time. 
 
Alternatively, if you're really concerned, there is a tutorial online about creating a hidden folder if that is of interest to you. Keep in mind, this is not something we support but might meet your needs.


Answer:



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Question: My photo book expires-I want to buy it! Not authorized 4 pmt?! No one can help me!

I am trying to purchase a Google Photo Book which expires in 24 hours. I get this message: Your Goog…

I am trying to purchase a Google Photo Book which expires in 24 hours. 
I get this message: Your Google account isn't authorized to use Google Payments. Please contact your organization's Google Apps administrator. [OR-DDUH-01]
No one in my organization can help me. PLEASE HELP ME PURCHASE IT before it expires.
I need immediate and long-term solution.
Thanks!

Answer:

Sorry, no one here seems to know. 
I would try the Google account forum https://support.google.com/accounts/community?hl=en


Answer:



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Question: How do I move photos from my phone to an SD card?

I've selected photos to move but there's no mention of using an SD card



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Question: Hey i deleted some photo's and i want back how to do to be back? I deleted for ever. But i wnt back

I want back some photos i delete for ever but i wana back now please help me if it s need i will pay…

Rudof, deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  


Answer:



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Question: How to download a shared album and not only to download all the pictures from it to my library.

I know how to download photos from shared album to my library but I want to download also the album …

I know how to download photos from shared album to my library but I want to download also the album itself to my albums so if the sharing is cancelled I'll still have the pictures nicely in the album not only all around the whole library. I tried but couldn't find an easy way for it. :-(

Answer:

Hi Martin, the best way to achieve that is to select all the photos in the shared album, then select  + add to new album. This will combine the download to library function while creating the new album, Regards, Peter

Answer:

Hello Peter, thank you for the answer. 

Unfortunately it is not working for me. (Maybe because I use Google Photos on my phone?) When I select all the photos in the shared album I cannot see any "+ add to new album". I can only share the selection or "say something" about it.  I really miss an easy way how to save a shared album to my albums forever (not only till the other person decide to stop the sharing). For sure, I can apply your solution in the library (after dowloding the pictures from the shared album to my library) but it is not the same. If the album is complex it takes big effort to find and select all the pictures scattered all over the library.


Answer:

Hi Martin, please refer to this help article https://support.google.com/photos/answer/6128849?hl=en&co=GENIE.Platform=Android

Screenshot example


Answer:

Martin, I got that one mixed up with another, I will start again.  You are correct, there is no plus sign in Android Shared albums, just an option to create a new shared album with multiple selects then tapping the share icon, which might work for you,
Sorry about that,
Best,
Peter


Answer:

Hello Peter
Thanks for the idea. I have found the way! I must say it wasn't intuitive but it worked. When you want to save a shared album to your albums (it means save both, the pictures and the album as well) you need to select all the pictures (or less if you don't want all) then press the symbol for sharing, then select option "Shared album\

Answer:

Hi Martin, the best way to achieve that is to select all the photos in the shared album, then select  + add to new album. This will combine the download to library function while creating the new album, Regards, Peter

Answer:

"The photo in the new shared album isn't of the same size"
A bit late, but the following may help:
  • When the shared photo was uploaded as "Original" and you have selected "High Quality" in the settings, the photo may be compressed, and also resized when it had > 16MP. 
     
  • When you open a shared album, it may first show resized copies (less MP, for example 1600 longest side), and the full size only after some time. I had this problem rather often. I thus started to wait a while before I saved the photos to my account. 


Answer:



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Question: How do I do crowdsource or something? I saw my friend doing it but I don't know how to do it myself

I looked up crowdsource everywhere but nothing showed up



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Question: How do I delete old pictures

I am trying to delete old photo albums I do not need on my computer



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Question: I want to recover my photos and videos please recover it fast

I want to recover my last 20 days photos and videos

Needless to say, hope this can be solved as I can imagine how frustrated you must be. An initial question for you is whether you ever recall seeing your images anywhere but on the phone (or similar device) that you used to take the pictures. More specifically, did you ever see your images at Google Photos (photos.google.com) on a browser of your laptop or tablet or other device? If not, though this is no comfort, I know, it is possible that the images were never actually backed up but perhaps merely queued to back up (a distinction that is sadly confusing on many phones and tablets). If the answer is that you have viewed the photos at the Google Photos site, there is an excellent chance that they are there and that you will be able to recover them.

In any case, in searching Google for missing images you should check the following sites (being sure to sign in with the same Google Account you used on the phone or device with which you took the pictures):

If you still can't find the images, and you no longer have your old phone, I'm afraid that there is nothing that can be done.
 
Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems).

Answer:

Worst kind of service i am getting.
 
Not sure what you mean by "service." This site is a user-to-user forum. No one here has the ability to recover your images. None of us works for Google.


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Question: Arjun rawat





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Question: Przez przypadek usunąłem filmy z kosza. Proszę o pomoc. Czy uda się jakoś odzyskać dane?

Przez przypadek 1-2 dni temu usunąłem filmy z kosza w aplikacji google zdjęcia. Filmy zostały równie…

Przez przypadek 1-2 dni temu usunąłem filmy z kosza w aplikacji google zdjęcia. Filmy zostały również automatycznie skasowane z galerii mojego telefonu. Proszę o pomoc. Czy uda się jakoś odzyskać dane?

Answer:



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Question: why can't I sort pictures by synced folder or see them according to synced folder?

I have several different folders in my mobile phone that are being synced with google photos. for ex…

I have several different folders in my mobile phone that are being synced with google photos. for example:  Let's say I have three folders (that are Camera, received pictures and extra) are being synced from my mobile phone. I am trying to find pictures which got synced from the "Extra" folder. I don't want to go through all the pictures I have and select each image individually.
I am looking for an option where I can see the pictures those got synced from that folder in one place. Is there any way to do that?

Answer:

Only when you select "Add to album". 
The first time you need to select New album and then name that album. 
All next times you can add to that named album. 

Be aware that every picture basically is added to the main stream (library), but the content of albums refer to these originals. 

Good luck and good night from here


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Question: I have accidentally deleted my photos and videos from google drive and also from the trash

Checked into trash and even on the web, finding ways to recover my deleted photos and videos

Hi!
If you delete the files in Trash, then open Trash, and restore them from there.If Trash does not have your photos, you can not return them, they are deleted without the possibility to restore.


But you can find another way: you can find applications in the Play Store that can restore files in the Android device. Try to find and download such a program, and in this way return the photos.


Answer:



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Question: Google Photos Backup need to be updated for Mac Catalina

Any updates on the Google Photos Backup mac .app for Catalina? Right now i get a app needs to be upd…

Google Photos Backup is obsolete since 2 years at least, so it should be removed anyhow. 
Not clear if you may need any further assistance for uploading to Google Photos from Mac. 
Let us know.


Answer:

What did you do before Catalina then? 
And do you already have a large collections of neat albums on https://photos.google.com/albums or just pictures from phone only? 
Please explain first, then other experts here can give appropriate answers.


Answer:

Since Google drive does no more sync with Google Photos I also need an updated version of Google Photos backup for Mac OS Catalina as the current version 4.3.2.1 is no more supported

Answer:



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Question: Why people lie

Everything

Hi Angel,
 
Welcome to the Google Photos Product Help Forum!
 
Not really a Google Photos question, but maybe this is interesting:
 
Best regards, Dougsap (volunteer)


Answer:



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Question: How do I permanent delete photo recover





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Question: សមីថ្មី Photo

Photo post



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Question: How do i get my photos to download to facebook and messenger they are backed up

Take my photos from my google account to messenger app



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Question: Delete pictures from an inter-shared folder

Hello, I have an easy question for an expert: wife and I have Google Photos accounts. What she adds …

Hello, I have an easy question for an expert: wife and I have Google Photos accounts. What she adds to her Google Photos account I can see instantly and vice-versa, which is perfect. But if she deletes pictures that had became insignificant why do I still see it in my account? Can we set up our accounts in such a way that when she deletes pictures from her account automatically those pictures disappears from my account as well and vice-versa?
Thank you.

Answer:

George,

When you share your library with an account the other person can see your photos in the "Sharing" tab >  "Shared library".  Here you look at the photos in the owner's account, and when the owner deletes them you will no longer see them. 

But when you activated "Save to library" you become the owner of the copies, and these are NOT deleted from your library when the original owner deletes his photos or stops sharing.


Answer:

Hi George,
 
In addition to Janvb's post, when using a shared library, if you delete a photo saved from your partner’s shared library, it won’t be deleted from your partner’s account. This was how it was made to work.
 
I hope this helps to answer your question.
 
Best,
tarhe


Answer:

Thank you experts! Evidently I am very thick but I kind of gather that the trick resides in this "Save to library" setting...I think. But I don't want to become the owner of the copies, I only want to see them and when she deletes them I don't want to bump into them either.

Answer:

@George
"The trick resides in this "Save to library" setting"
Correct. 
  • By sharing the library you allow the partner to view your library, but that is all you can do. You do not see albums, you cannot search to find a photo, it's pretty limited. 
  • With "Save to library" you become owner of a copy, can add it to albums or search for it. 
  • There is another problem: once photos are saved to the partner's library, there is no "undo" option. You will have to select and delete them if you no longer want them mixed up with your own photos. 
My wife and I use another solution: on her iPad I added my account in the Photos app. She can now very easily switch between both accounts (and others if she wants) without having to sign in each time. She can now see all albums and search for photos. She can also edit and delete, but we agreed that she would not do that. Note that this does not give access to other Google services like my Gmail.

This also means that I can use the "partner sharing" as a cheap (additional) backup:
  • Share your library (A) with account (B) you own or create, and activate "Add all to library" in (B).
    All photos from library (A) are automatically added to library (B). 
  • See under "Save your partner's photos" in https://support.google.com/photos/answer/7378858:
    "Any photos you save from a shared library won't take up storage, unless your partner stops sharing their library with you, or deletes the original copy.". I am not sure whether storage is used when the setting was HQ in (A) and/or (B) though.


Answer:

Thank you your explanation was easy to follow, although we'll need some practice to fully understand it!!!
Thanks again! :-)


Answer:

I ran into the same issue, it would be nice if there was an option to actually delete the shared created photo by your partner.

I'm thinking about making a shared photo account which is used on both phones besides our own Google account. This should make everything a bit easier. Not sure about other consequenses


Answer:

@Peter vdP
"I'm thinking about making a shared photo account which is used on both phones"
That is very well possible. 
  • In the main menu of the Google Photos app, tap on the active account (left upper corner). 
  • You can add an account. You can toggle between both accounts (without using the password each time) or always leave it on the shared photo account. 
This has no affect on other apps or services.


Answer:

@George
"The trick resides in this "Save to library" setting"
Correct. 
  • By sharing the library you allow the partner to view your library, but that is all you can do. You do not see albums, you cannot search to find a photo, it's pretty limited. 
  • With "Save to library" you become owner of a copy, can add it to albums or search for it. 
  • There is another problem: once photos are saved to the partner's library, there is no "undo" option. You will have to select and delete them if you no longer want them mixed up with your own photos. 
My wife and I use another solution: on her iPad I added my account in the Photos app. She can now very easily switch between both accounts (and others if she wants) without having to sign in each time. She can now see all albums and search for photos. She can also edit and delete, but we agreed that she would not do that. Note that this does not give access to other Google services like my Gmail.

This also means that I can use the "partner sharing" as a cheap (additional) backup:
  • Share your library (A) with account (B) you own or create, and activate "Add all to library" in (B).
    All photos from library (A) are automatically added to library (B). 
  • See under "Save your partner's photos" in https://support.google.com/photos/answer/7378858:
    "Any photos you save from a shared library won't take up storage, unless your partner stops sharing their library with you, or deletes the original copy.". I am not sure whether storage is used when the setting was HQ in (A) and/or (B) though.


Answer:



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Question: New Phone

I had to get new phone today and when I installed my google photos after we got home my photos and v…

I had to get new phone today and when I installed my google photos after we got home my photos and videos were not in my account. My last backup was 2 days ago but everything was gone when I logged in

Answer:

Hi Brandi Clark,
 
 
Good luck,
Peter


Answer:

I backed up my pictures the night before he turned my phone in. I wrote down my account so I know it's correct. Still my photos and videos are missing. They have been backed up multiple times because a lot of them are videos of my son that I no longer have. I am very upset

Answer:

Your photos and videos will not be physically on the phone unless transferred manually from the old phone, but they should be online at photos.google.com or photos.google.com/trash


Answer:



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Question: How can I recover deleted photos and videos from trash as they got deleted from my device too?

I have accidentally deleted my photos and videos from google drive and also from the trash as a resu…

I have accidentally deleted my photos and videos from google drive and also from the trash as a result they also got deleted from my device. Please help me recover my photos and videos.

Answer:

Hi
If you delete the files in Trash, then open Trash, and restore them from there.If Trash does not have your photos, you can not return them, they are deleted without the possibility to restore.
But you can find another way: you can find applications in the Play Store that can restore files in the Android device. Try to find and download such a program, and in this way return the photo


Answer:



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Question: I backed my photos on google photos my old phone is dead and i have also forgotten my google account on my new phone with new account i cant find my photos. ow can i recover my old account and photos

I want to recover my photos I backed on google photos

I backed my photos on google photos my old phone is dead and i have also forgotten my google account on my new phone with new account i cant find my photos. ow can i recover my old account and photos

Answer:

Hi Clifford,
 
Welcome to the Google Photos Product Help Forum.
 
We are mostly user volunteers here, and have no access to accounts, etc.
 
No matter what you do, you will want to figure out the old account (and password).  You can copy data from the old account to the new account, but depending on how much you have done in the new account, it might be better to do the opposite (use the old account and copy any new data to the old account).
 
This seems to be the most comprehensive source of data on recovery of Gmail addresses.
 
Try all possible recovery emails and recovery phones which you have access to.  If possible, log into the recovery site from an IP address you have used previously.
 
Another thought, is that you MAY have saved your Google account password in the password management facility of a browser you don't use very often (Firefox, IE, Edge, Chrome...).  If you think this is a possibility you might search ~password management~ with the name of the specific browser.
 
You might find more expertise on recovering accounts in the Gmail support forum. 
 
Best regards, Dougsap (volunteer Google Photos user)


Answer:



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Question: I want to uninstall goggle lens

I want to remove Google lens.



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Question: How do I get photos back on my phone that I just took like 3 and 1/2 4 days ago

Almost everything you can think of I don't know what else to do I've tried backing up I've tried che…

Almost everything you can think of I don't know what else to do I've tried backing up I've tried checking my cloud I can't find the pictures I'm looking for

Answer:

Hi Meslisa,
 
Sorry you're not able to find your photos.
  • Did you successfully back up these photos on the cloud after snapping them on your device?
  • Have you checked your Google photos trash?
Please check these locations to see if you are able to find your files there:
  • drive.google.com
  • photos.google.com/archive
  • get.google.com/albumarchive
You can also read more about fiding missing photos on this help article.
 
Best,
tarhe
 
 


Answer:



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Question: How can i get photos BACK from Album archive

I switched phones due to a screen malfunction. A majority of my photos arent visible on my normal go…

I switched phones due to a screen malfunction. A majority of my photos arent visible on my normal google photos, but after a while i finally found them in my album archive named "auto backup". How can i get these photos back to my normal google photos?

Answer:



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Question: How do I print my photos?

I'm trying to print my photos.

Hi There,
 
Thanks for writing in!
 
The best way to print your photos is by downloading it to your computer and then send for printing
from there.
 
Does this answers your question?
 
Best,
tarhe


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

This is a HUGE flaw.
I should be able to look at a photo and send it directly to a printer.
If I have to download first, why am I storing them in the cloud?


Answer:

Hi There,
 
Thanks for writing in!
 
The best way to print your photos is by downloading it to your computer and then send for printing
from there.
 
Does this answers your question?
 
Best,
tarhe


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Check out Google Drive File Stream.   It allows you to quickly access all of your files on demand, directly from your computer so you don't have to download your pics.

Answer:



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Question: How do backup my photo

Photo



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Question: how do I stop my pictures and images from coming out blueish

don't have a clue where to start:(



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Question: The folders of some applications, especially Snapseed could not be shown in the device folders.

Hi there, Recently when I tried to post some photos on Instagram, I found that those edited by Snaps…

Hi there,

Recently when I tried to post some photos on Instagram, I found that those edited by Snapseed could not be found. I'm pretty sure that the photos are properly saved in the folders, but can't see them in the app Photos, in 'Photos on device'. How to solve this problem?

Best,
Nankinese

Answer:



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Question: how can I access gooogle pictures in Miicrosoft Outlook

Place photos in emails

Hi Gary Jacobs!
Use Google Drive, where inside it there is a folder Photos. This way you can use your files from Photos to work with email.
Support :


Answer:

Hi! This post doesn't refer to how to attach photos from Google Drive in Outlook? I'm using Outlook 2016 and there doesn't seem to be an option to attach a picture from Google Drive? OneDrive is there, but not Google Drive? Am I missing something here?


Answer:

Exactly.  Loginova did not answer the question.  When you are presenting yourself as a Google Product Expert, it's important to READ the question and then answer it.  Stating, "I don't know the answer," is also an an answer and it's an honest one.  But don't throw a red herring to the customer (ALL those of us out here who use Google features are your CUSTOMERS).

Now, back to the question:  Can we or can we not create an email with our Ourlook 2016 client and attach a picture from Google Pictures?  If we can't do that directly, then do we need to go the long way of downloading pictures from GP into our local machine or into OneDrive and attach from there?

If the answer is the latter, I'd comment that Google hasn't done it's homework.  Making customers jump through hoops to perform something as simple as attaching a picture that is in GP is luddite.


Answer:

Actually, Tanya is presenting one possible solution: 
- Choose to show Google Photos to Google Drive. 

- Sync Google drive to your pc with Backup & Sync (or Google Filestream if you have G Suite for business)
The pictures on Google Photos will be available to attach from Outlook on your local drive.

I do however recommend using the share function in Google Photos and just attaching a link in the e-mail in Outlook, as you would not have to fill up your or the recipients Outlook.

Samuel


Answer:

Samuel - Where do you go to find the screenshot that you shared? Is this through Google Photos or through My Drive? I cannot find it.

Thanks.


Answer:

@Katherine
That option on Google Drive does not exist anymore since July 10. 

Microsoft Outlook (especially the professional desktop version and not the Mail-app in Windows-10) is outside the Google-world, but even in Outlook-online I can not get connected to Google Photos. 

But because you need to have a Gmail-account for using Google Photos, I don't understand why you don't use the Gmail-app on your phone. Because you can share directly from Photos to Gmail, but I am not sure about the Outlook-app on phone.


Answer:

Just checked: with the Outlook-app on your phone you can share selected pics in the Google Photos app with the Outlook-app and then they are correctly added as attachments to a new mailmessage without loosing their original dates.

Answer:

@Larry

You are fully free to develop an app, but I don't know what you need to do to get it available in the Windows-Store and hardly anybody wants to pay for such a simple basic function :-)
So forget about. 

But if you install the OneDrive-app on your phone, your (new) images are synced to OneDrive in full quality and MS-Office is able to coöperate with OneDrive directly (they only need to be stored there temporarily unless you have an Office-365 subcription with 1 TB space). 

As said before (but not readed by anyone later), you also can install the Outlook-app on your phone and then directly can share selected images in the Photos-app towards the Outlook-app. 

They will maintain their quality if you don't choose the 1600px option in Outlook, but then you only can send 2 or 3 images per mail (about 10 MB max to prevent troubles for the receivers). 
When you select the 1600px option in Outlook, you can send a lot more, but these pics have lost all exif  and that can be a problem for serious receivers if they want to use these pics in their own collection. 

For a good print quality in your Word-documents, your pictures need to have up to 1600px for landscapes at full text width or up to 2500px for portrait at full text height (between the usual margins). 

No further comments, because I did stop volonteering here but I got notified. 

PS: pictures should not be downloaded via printscreen, but via their 3 dots on photos.google.com to prevent any resolution problems due to your method of downloading.


Answer:



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Question: Why are my videos not on all devices?

I have recently switched from iphone to android. I have backed up all of my photos and videos throug…

I have recently switched from iphone to android. I have backed up all of my photos and videos through google photos on both devices.  When I access Google photos on my new android phone I cannot see any of the videos from my iphone. In the google photos app on the iphone they all show and it says backup complete. I have attached a screen shot from each phone showing the same date range and the lack of videos on the android phone. 

Answer:

Hi Hanna,
 
The videos missing have a circular arrow in the bottom right which means they are not backed up or are backed up to a different account.
 
If you only have one account and the Backup complete is showing you can delete the Google Photos app and reinstall leaving the app open until backup is complete,
 
Regards,
Peter
 


Answer:



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Question: Memories on Android not working

Memories on my android is not showing. Help!

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Okay thanks. The first thing to do is to check whether the Memories feature is turned on in the Google Photos app under Settings > Show memories.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Hi all,

thanks for the additional details. I passed your reports along to Google. If I have any updates or further information I'll share them here.

I'm going to mark this post as a Recommended Answer so that it's displayed prominently in the discussion and other users can see it more easily. However, this doesn't imply the post answers or resolves the issue.


Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:



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