Google photo QA: How do i stop photos from making an album i don't want it to make.

Question: How do i stop photos from making an album i don't want it to make.

The photos assistant keeps trying to make an album called weekend at "someplace". This time I don't …

The photos assistant keeps trying to make an album called weekend at "someplace". This time I don't want it so dismissed it from the suggestions, but photos still keeps trying to make the exact same album about 3 to 4 times a day.

Answer:

Hi Sean,

I suggest that you turn off the Assistant creation options in the Google Photos app under Settings > Assistant cards. Be sure to turn off all options.

Only you can see your photos.

They are locked with your Google account and can not even be viewed unless you share them.

Best regards

Answer:

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Question: Upload to both Google Photos and iCloud - are lower resolution pictures uploaded if one G account?

My husband and I each upload to icloud on our phones. We download originals to our Mac. I want to al…

My husband and I each upload to icloud on our phones. We download originals to our Mac. I want to also now upload full resolution photos to Google Photos. I have purchased stoage with Google. We are going to be uploading to the same Google account set up on our two iphones. I have read this post so I know that it first requests the original photo from iCloud then uploads the original photo to Google:

https://support.google.com/photos/thread/13552427?hl=en

1. If we both have the same picture in our iCloud library or duplicates for other reasons (for example if I sent to him and he saved it in low resolution), when he uploads to Google and I upload to Google which one is stored? Are both stored? Or my high resolution one or his lower resolution one?

2. Is there any way to delete one picture from Google and have it auto delete from iCloud (or vise versa)?

Answer:

@Layla33

1) Google Photos does not manage photo files by name, but by a unique ID created based on the hash value of the file, and it never has same ID files in duplicate. So, the photo having the same ID as that already existed in the cloud Google Photos will not to be uploaded.

For example, if you sent to him and he saved it in low resolution, the low resolution photo would be uploaded to Google Photos as a different photo because its ID was changed when he saved it in low resolution. Resulting you can see in the Google Photos both the original and low resolution.

However, the two will not be shown side by side on the location of the shooting date, because the low resolution photo will lose commonly the Exif shooting date and Google Photos will use the date he saved in the low resolution as a timestamp on the cloud.

2) Google Photos app for iPhone can influence both the cloud of Google Photos and the iCloud via iOS when you delete one picture by tapping a trash icon of the app.

However, when you delete one picture on the web by accessing Google Photos (https://photos.google.com/), its action will not push to Google Photos app for iPhone. When you delete one picture by using the Photos app preinstalled on the iPhone, it will influence only the iCloud.

Answer:

BC said:

Peter said:

This isn't necessarily the case, it depends how the photo was saved. If it was saved from Google Photos the resolution would not be changed for >16MP photos, but compression may change it from Original to High Quality which would make the photo unique according to the hash value. It would be unusual for the Exif date to be changed.

BC said:

However, when you delete one picture on the web by accessing Google Photos (https://photos.google.com/), its action will not push to Google Photos app for iPhone.

Peter said

The deletion would be pushed to the Google Photos app on the iPhone

Best to try the full scenario with a test photo to see exactly whta happens.

Answer:

@Peter

You misunderstood what she and I stated.

1) I supposed the situation that she sent a photo by another app and he saved it in low resolution.

When we send a photo with low resolution via another app, EXIF information could be automatically deleted, depending on the app.

Why I supposed such as situation, that is because they have not yet uploaded a photo to Google Photos and they asked as follows: When he uploads to Google and I upload to Google which one is stored? Are both stored? Or my high resolution one or his lower resolution one?

She is going to be uploading to the same Google account set up on our two iPhones, so her concerns is not about passing and receiving low-resolution photos compressed with Google Photos. If she was thinking to send to him a photo compressed with Google Photos, there would be no questions like this.

Because they use Google Photos with the same account, the photos on Google Photos are shared from the beginning and she doesn't need to send them to him.

Nevertheless, Peter is talking about Google Photos compression, which is confusing. Peter seems unable to read the meaning of what she is writing.

Unfortunately, I feel almost Experts have no enough insight because it's likely that Google's selection criteria for Expert are based on only the number of posts, not the quality of the posts.

2) Ok, I made a mistake the definition of "push" in using the word.

When you delete one picture on the web, it is not deleted from iCloud, even though the deletion would be just pushed to the Google Photos app on the iPhone. That push cannot automatically delete a photo saved on IOS device, if not on Android.

However, if you open the Google Photos app on your IOS device after deleting it, the assistant screen will show that the photo has been deleted from other devices, so do not inadvertently tap "Delete from this device".

Answer:

@BC

Thank you for admitting you made a mistake with 2)

We will have to hear what Layla says regarding 1)

My thought was that Layla was referring to High Quality photos rather than photos with a different resolution which refers to pixel dimensions.

Answer:

Google will realize its the same picture and not store it again as a duplicate, even if it is uploaded from anyway. Please report if you see different behavior.

You can understand the behavior if you try to upload a same picture to the web page (https://photos.google.com/) via browser.
Your browser will indicate the uploading progress in the left-bottom corner, showing it calculates the unique ID in the first step of preparing before uploading at the first time, then running to upload in the next step.
When you try to upload a same picture at the 2nd time, it calculates the unique ID in the first preparing step, but skips uploading in the next step.

I copy and paste my first answer, since this is going back to your original question.
1) Google Photos does not manage photo files by name, but by a unique ID created based on the hash value of the file, and it never has same ID files in duplicate. So, the photo having the same ID as that already existed in the cloud Google Photos will not to be uploaded.

Answer:

@Layla33

Usually, you can sync them with the Google Photos via Backup & Sync tool for a PC when you have a ton of pictures on an external drive. In that case, you should choose each folder to sync and Google's sync app can sync the folder contents regardless whether they have already been imported into iphotos. When you import them into iphotos, if you will have iphotos manage multi library and will import the folder as another one separated from the current iphoto library, you don't have to worry which sync is first. However, if you are going to move the folder to merge them with your current iphoto library, the sync for Google should be later. And if your Mac is always synced with the cloud, those pictures will be uploaded to Google Photos via the Google Photos app on your iPhone.

I do not know the current situation of your Mac and iPhone so I cannot answer more details, please grasp the situation yourself and judge.

Answer:

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Question: I want to view my all my deleted photos of 2017

I want to view all my deleted photos of 2017

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

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Question: Google photos on my phone is saying there are 840 photos to upload

I sent my phone off for repair because some of my photos and videos had become corrupt. I have just …

I sent my phone off for repair because some of my photos and videos had become corrupt. I have just received my phone back and they fixed that problem. My Google photos is now still saying (as it was before the repair) that there are 840 left to back up. I took one photo when I got my phone back and that photo has uploaded when I checked on photos.google.com webpage. I a couple more yesterday and they have not uploaded and I am unable to upload them individually. Help please!

Answer:

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Question: Can I recover photos that were on Google photos if they were deleted from trash? I need them back

Hi I deleted photos from my Google account and then deleted them from the trash but didn't mean to. …

Hi I deleted photos from my Google account and then deleted them from the trash but didn't mean to. I deleted them from my device as well and need to know how to get them back. Please

Answer:

Hi Ashley,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

In addition I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.

Hi Peaches,

You can find information on Google Lens on the Help Centre. It won't be able to identify absolutely everything but that page will give you an idea on the things it CAN do.

Hi Peaches,

You can find information on Google Lens on the Help Centre. It won't be able to identify absolutely everything but that page will give you an idea on the things it CAN do.

Hi V2K,

When you select My Photos it displays the most recent photos on your device. Is it possible that this photo might be, for example, in your downloads folder on your phone?

Answer:

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Question: Secure my account

I need another account to secure

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Question: Unfortunately I was delated my photos from google photos. Now I want to restore all delated photos..

I want to restore my all delated photos from google photos

Hi Thangirala,

if the deleted photos are still in the Google Photos Trash you might be able to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1

Otherwise it’s not possible to recover photos permanently deleted from the Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: I was going through alibaba.com to request for materials inquiries and quotation. Today, when I tried to reply one supplier in Alibaba.com, I realised that I can't as there was an error mode noted in my alibaba account, stating that my folder data is full. To my surprise and horror, I saw all the data I stored in google photos and google chrome were available in alibaba site for all to open,view and download when I clicked on alibaba luggage bag icon below the reply mode in my alibaba account. What have I done wrong in my google setting? Need to rectify this urgently. I am aware that sometimes when we store files in google photos or chrome, in order to receive another folder, we also have to share our link with the other party. By doing so, have I also allowed the other parties to open, view and download all my other documents stored in google chrome or google photos? Please advice! Urgent! Thanks

How to prevent third parties from viewing all information on Google photos? What is setting needed?

I was going through alibaba.com to request for materials inquiries and quotation. Today, when I tried to reply one supplier in Alibaba.com, I realised that I can't as there was an error mode noted in my alibaba account, stating that my folder data is full. To my surprise and horror, I saw all the data I stored in google photos and google chrome were available in alibaba site for all to open,view and download when I clicked on alibaba luggage bag icon below the reply mode in my alibaba account. What have I done wrong in my google setting? Need to rectify this urgently. I am aware that sometimes when we store files in google photos or chrome, in order to receive another folder, we also have to share our link with the other party. By doing so, have I also allowed the other parties to open, view and download all my other documents stored in google chrome or google photos? Please advice! Urgent! Thanks

Answer:

Hi,

I don't know anything about that other website. Look in their settings to see if it connects with Google Photos and Google Drive, and if so, disconnect it. I would think that others can't access your photos unless they are signed in with your account. To test it, sign out of your account and see if you can access the photos and documents.

Answer:

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Question: hi I downloaded back up and sync on my mum's laptop and signed in

hi I downloaded back up and sync on my mum's laptop to be able to upload all my old photos to my Goo…

hi I downloaded back up and sync on my mum's laptop to be able to upload all my old photos to my Google photos all was going well I could see them coming through on my phone Google was making animations and collages which was great I tried looking at them again the next morning and couldn't find them not one and there was thousands I can see animations when I click on that icon of some of the photos I uploaded but I have tried and tried to find the actual photos and videos then nowhere to be found I have logged in online to look at my photos and they're not there I've tried using the app and I have clicked every icon on both with no avail I'm really upset it took ages to get them all on there I've also waited a few days now just to see if they would come back on because maybe they were backing up and they haven't come back please please help I'm at my wit's end they are photos of my daughter and very dear to me and I want to get them off of the old laptop

Answer:

Hi Rebecca, first we need to find out where the photos are, please go to https://drive.google.com/drive/computers on the laptop and navigate down the My Laptop hierarchy and you should see a replica of your laptop folder structure.

The preferences should be very similar to those below, and this should have been the values before the first upload. Please let me know what you find, Regards, Peter

Answer:

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Question: Sir medum

Sonu, deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

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Question: All my photos has disappeared. Now have a new phone.

Just looking for all my photos. My phone does not have thst photos icon from Google

Hi Megan,

prior to switching to the new phone did you ever visit the https://photos.google.com website to check whether all the photos were there? Do you still have the old phone?

Hi Megan,

prior to switching to the new phone did you ever visit the https://photos.google.com website to check whether all the photos were there? Do you still have the old phone?

Because your transferring actions before may have caused these grey boxes which are very abnormal.

Please come back here to explain what you are doing or want to achieve?

Answer:

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Question: motion pictures(mp4 file) are not working before 3 days

Initialized my tablet(ASUS Zen Pad 8.0, android 5.0) but failed

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Question: How do I back up my photo

Backup photos have i

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How to create a family folder and include ALL photos from library?

I have read many posts from people asking how to bulk "move" their photos from their library to anot…

I have read many posts from people asking how to bulk "move" their photos from their library to another folder. The answers suggest long hold or clicking the tick on the date but, for numerous photos, this is a lengthy process that would often be sped up rapidly on a PC by holding the SHIFT button.

I gave my family access to my photo library so they could see all our photos but this means they also see work photos or shopping ones if I'm planning their birthday presents! At the time, the photos manually came from my DSLR camera. Now we all have quality phones and all take pictures, this is a problem. They are collated, stored first on my NAS and then uploaded to Google Photos so we all have the same ones. This creates duplicates for any photos I take unless I manually check which ones I took and not upload them. It would be far to add theirs (then mine) to a new family photos folder so what is the best way to include the 15 years worth of photos in my library without manually clicking each individual day. I haven't found the answer to this in any of the questions so far.

Answer:

Google Photos isn't designed to allow what you are asking. The album size is 2000 maximum.

The only option I can recommend is to create albums to share individual events, if you manually upload from your NAS you get the option to Add to an album when upload completes, or you can see at https://photos.google.com/search/_tra_ photos by upload date which could be useful if you have batch uploaded using Backup and Sync.

No easy answers, Sorry, Peter

Answer:

Ahhh thank you. I guess I can always make a 2017 folder, 2016 folder etc. But no way of including all the ones currently in there I guess? All the photos on the NAS are sorted by name so in order but Google Photos does it by timestamp so they appear out of order. I spent ages manually altering times so am reluctant to spend days redoing them, especially when it is going to take ages transferring them across in the first place. Many thanks for your help.

Answer:

Hi, there has been an update in the number of photos allowed in an album, it is now 10,000 per album or 20,000 for a shared album with a 10,000 limit per contributor, Peter

Answer:

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Question: stop photos from going over to Samsung cloud and send them to Google photos

I have a Samsung Galaxy S7 active I am trying to put all of my photos that seem to be syncing to Sam…

I have a Samsung Galaxy S7 active I am trying to put all of my photos that seem to be syncing to Samsung Cloud to move over to my Google photos I don't know if I have doubles of everything because I keep sending things to Google photos when I can but if I delete the ones in Samsung Cloud it says it will delete everything on my phone. what can I do to clear up space on my phone and have everything in one access point being Google? If anybody has any better ways or places please let me know

Answer:

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Question: Why aren't favorite photos put into an album?

I am confused as to why photos marked as "favorite" (with the star icon), don't automatically get pu…

I am confused as to why photos marked as "favorite" (with the star icon), don't automatically get put into an album. I technically do see a "folder" where you see the photos marked as favorite, but when I want to select one of these photos from, let's say the Messages app, I don't see this folder. I think that the favorites folder isn't visible because it isn't an "album". I would love to see this feature fixed, or implemented, since it is annoying to try and find the right picture to send sometimes. The alternative solution would be to create an album with all those favorites, by using the "add to album" menu item feature, but this defeats the purpose of the favorites feature.

Answer:

The favorites album is no album created by yourself indeed, but an automatic collection showing all starred pictures. So only visible in the Photos-app like other Google-collections on top of the album page.

But if you start in that Favorites "album" and select a picture and then try to share it, can you select the Messenger-app then ???

Answer:

Hi daniel galarza,

Thank you for posting to the Google Photos Forum today,

I've just tried to share from inside the messages app on my Pixel phone, when I go to the gallery and choose Google Photos, the options I get are device folders and the whole timeline of photos. Do you get to see album's from that view?

Answer:

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Question: This app is not functioning properly in my device ..agian n again stopped unfortunately msg occure

I want to sync or recover previous data

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Question: Retrieve photos deleted from trash

Unable to retrieve photos deleted from trash

Hi Josh,

The Photos App keeps crashing every time I tried to open it. I tried reboot and re-install it several times and it's still not working.

Answer:

I just got my Pixel 4 too and Google Photos keeps crashing and is unusable. I've tried force stopping the app, removing and reinstalling the app, restarting the phone ... nothing is working.

Answer:

I just uninstalled the app/updates and then re-opened and seems to be working now. I also chose the "High Resolution (limited storage)" option when picking my backup option - not sure if that had anything to do with it too. Good luck!

Answer:

I'm having the same issue. I tried the steps above multiple times to no avail. I've cleared all app settings, restarted the phone, force quit and cleared the Photos app cache, still nothing. I tried another camera app and had the exact same issue so I think it's definitely Google Photos.

Answer:

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Question: Excessive Data Usage (6GB in 20 mins) when NOT using Google Photos

iPhone 7 suddenly blazed through 6GB of data in a matter of minutes, when Google Photos was not bein…

iPhone 7 suddenly blazed through 6GB of data in a matter of minutes, when Google Photos was not being used (i.e. not viewing photos) and while Mobile data was disabled within the app.

I am aware (from reading responses to other posts about this same issue) that viewing photos might use data. This was not the case here. The app somehow burned through a huge amount of data, causing my phone to be blocked from data access (after incurring overage charges).

I can see multiple complaints about this issue and the same answer about data being used when the app is used. This is not what is going on for me and for most of the others posting about this: it is virtually impossible to go through that amount of data while using the app in a normal mode.

Can someone please look into this and offer some form of explanation?

Thank you,

Gordon.

Answer:

I would blame Apple instead of Google.

I far as I know, if the Google Photos app is not actively on, it even can't upload such a massive amounts of data - even if you have shooted a couple of long high resolution movies before.

And uploading 6 GB to Google or any other cloud can't be ready in a few minutes either.

So you have to wait on real experts with iPhones, but it maybe wise to consult an iPhone-forum in meantime because it also can be a virus.

Sorry.

Answer:

Hi was anything resolved here, I've had exactly the same, whipping through data very quickly, and now due to excess data being used am being charged £533 by our phone provider.

Answer:

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Question: Burhanpur

Mylove &me

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Question: Vijayrajsinghpanwar

All photos recovery

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Question: I am not getting feature of text searching . in my phone Google search bar is not present

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Question: dear i tell you that i delete my photos and video by mistake permanently i am worried about that

dear sir i already tell you that i delete my photos & video permanently so you can recover all it i …

Mohsan, deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

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Question: How do I only delete the pictures from google photos and not from my iPhone? I am not given a choice

Delete pics from only google not my iPhone. It only allows me to delete from both not just google.

Hi Shey, Google Photos will only delete photos from your Camera Roll if you grant it permission to do so. If you delete from https://photos.google.com/ and then go to your phone app you will have an assistant card asking for permission to "Remove it from this device" If you dismiss the card the photo will remain in the Camera Roll, Regards, Peter

Answer:

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Question: Face recognition for pets - how to get a featured photo to show up (instead of triangle)

In the facial recognition area, my pets are being recognized well. However, for their "featured phot…

In the facial recognition area, my pets are being recognized well. However, for their "featured photo\

Answer:

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Question: My photos are deleted parmanent from the Google photos

Ashish, deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

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Question: How do I get my videos to play in google photos, after I initiated the "free up space " action?

I want my videos to play again

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Question: If I put my photos on my SD card will I still see them on the app in my phone

Photos on SD card will I still see them on Google photos in my phone

Hi Susan, depends how you are going to put them there, by changing the camera save location or inserting an SD card with them already on. Nothing stopping you trying either to answer the question yourself, or are you using some other method, Regards, Peter

Answer:

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Question: My friend has received a photo share link which I don't know about.

I want to know who created that link and used my account. The link is as follows https://photos.app.…

I want to know who created that link and used my account. The link is as follows https://photos.app.goo.gl/46XcnwAoLa81WkhB7 my friend sent it to me and I am shocked

Answer:

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Question: can u please restore my deleted photos

can u please restore my deleted phoyos

Badugula, deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.

Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(

Answer:

Answer:

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Question: How can I reinstall Google Photos to Samsung Galaxy S7 when deleted from apps settings?

After a device software update Google Photos stopped working. The Play store didn't give me the opti…

After a device software update Google Photos stopped working. The Play store didn't give me the option to uninstall - only to either "open" or when selecting uninstall it said "Do you want to uninstall all updates to this Android system app?" I tried that many times and Google Photos still would close right after opening it. I thought if I could uninstall and reinstall it would work. I uninstalled it from my device's settings, then went to the Play store to reinstall. The Play store thinks it's still there and only gives me the option to open or uninstall the app's updates. I no longer have the Google Photos app. I chatted with Google support for an hour last night and couldn't find a solution. How can I get Google Photos back when the Play store thinks it's still there?

Answer:

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Question: Is the no 445-0 familiar to Google photos?

My friend has received a photo share link from 445-0 in urdu language saying Fahad khan has shared t…

My friend has received a photo share link from 445-0 in urdu language saying Fahad khan has shared this link with you. Please resolve the issue as it is concerning me and my friend.

Answer:

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Question: MOMOINMOIN

Moinkhan

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Google photo QA

Thursday, May 5, 2022

How do i stop photos from making an album i don't want it to make.

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