Google photo QA: How can I recover my deleted files also in recycle bin in 25 days?

Question: How can I recover my deleted files also in recycle bin in 25 days?

I try to recover my files which I deleted in trash before almost 10 days ago.

If you have deleted everything in trash, nothing can be restored anymore (of course).

You were warned that this second deletion was permanent.

Hélas.

Answer:

Hi Cant Leave,

I’m sorry, it’s not possible to recover photos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

In addition I recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.

I've seen multiple reports of users getting back some or all deleted photos on Android devices by using deleted photo recovery apps. And I've seen multiple reports of photos deleted in Google Photos recovered by the Google Drive deleted file recovery process, even after the July 2019 separation between Google Photos and Google Drive.

Therefore, I'm still going to recommend these steps to the users.

To my experience filerecovery often results in bad or corrupted files, because the space already was overwritten by new files (that will be the main reason for panic bulk deletions).

Most Drive-personel send the people back to this forum. Maybe because they never have had the optional Google Photos folder on Drive which automatically got filled until July.

A very unclear situation, but it is the Google Photos team which can be blamed at most by being not clear about their secundary backup for a few days.

Answer:

Hi Cant Leave,

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Share photos by my website name to anyone

Share my website with my handle that all my viewers know me by, so they can see the entire site

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Question: I need my photos from Google

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: my phone last synced on June 13. However photos for June 9 - 12 not on Photos

my phone last synced on June 13. However photos for June 9 - 12 not on Photos

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Question: Select device folders to sync

I never try it yet. Lets say I select whatsapp images in device folder to sync, it will also select …

I never try it yet. Lets say I select whatsapp images in device folder to sync, it will also select the same device folder to sync in my other devices that is using the same account?

Answer:

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Question: I hve 24GB of bckdup phtos(Google files App). It asks if I cn clear them.Where wil it be stored thn?

Google files app says I have 24GB of backed up photos. I wonder where my backed up photos be stored …

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Question: Some of my photos won't upload

Some of my photos won't upload, and it isn't telling me why. I've tried both the Chrome web app and …

Some of my photos won't upload, and it isn't telling me why. I've tried both the Chrome web app and the Windows 10 desktop app, and I even downloaded Backup and Sync. I haven't exceeded any sort of storage limit, and the file sizes are all relatively small (~15 MB). I've tried uploading them individually, together, dragging and dropping, from the little + button, you name it and I'm getting kind of frustrated. Any help would be greatly appreciated.

UPDATE: I realized that the 17 skipped photos were all professional photos (studio and wedding photos), so maybe some sort of copyright AI is blocking them? But most of them are over sixty years old and are not watermarked. I don't know how it would even have caught them. These are precious family records and I'm only trying to preserve them digitally. That's the whole reason I made this account. I don't know for sure that that's what's going on, but if it is than I can't use Google Photos anymore.

Answer:

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Question: How do I allow another website to access my google photos?

This is the error I receive when I try to import photos from google into picaboo to create a photobo…

This is the error I receive when I try to import photos from google into picaboo to create a photobook. This worked a couple weeks ago but now it's not. I followed the link to "learn more" but it starts talking about URI and API and I have no idea what it means or what to do. I'm not completely computer illiterate but that stuff it out of my league...

400. That's an error.

Error: redirect_uri_mismatch

The redirect URI in the request, http://www.picaboo.com/web/hellojs/redirect.html, does not match the ones authorized for the OAuth client. To update the authorized redirect URIs, visit: https://console.developers.google.com/apis/credentials/oauthclient/424907210238-rflo6uc9fbp9tlrls7522h9jh0hvuoh6.apps.googleusercontent.com?project=424907210238

Answer:

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Question: Where can I find a file upload error log?

I searched and searched but could not find an answer...I have a folder with 9120 photos and videos t…

I searched and searched but could not find an answer...I have a folder with 9120 photos and videos that I temporarily copied to my Win10 machine from an old HFS formatted external drive. I uploaded them using the browser upload method (Firefox). Around 300 of the files did not upload. I want to find out which files did not upload so that I can both try again with the failed files but also delete the files from Win10 machine that did successfully upload. Is there a log somewhere?

Answer:

Same problem here. I did notice that if you click on a photo in the final failure message then it takes you to a view of ""added today" photos which could help. Strangely, Google Photos won't accept "added today" as a filter criteria and I can't work out how to display this as a list of file names either.

Answer:

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Question: My x husband deleted pics of my children. They maybe deleted or lost and i dont know how to recover

To recover my pictures that i uploaded from different sites and pics that were deleted, i dont know …

To recover my pictures that i uploaded from different sites and pics that were deleted, i dont know how to get them back. How do i regain owner of my other google and email address that hackers have locked me out of?

Answer:

Sorry, we can't help in such struggles - you should have changed your password(s) for the accounts known to your X immediately and we have no insight in hacks.

But the most convincing way to check what you still may have at Google, is to log-in to photos.google.com in the browser on your laptop.

Answer:

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Question: Search on Album Title still does not work

Search does not look in album titles: if I have an album titled "day in Paris", then search will not…

Search does not look in album titles: if I have an album titled "day in Paris\

Answer:

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Question: How do I get notifications when new photos are added to an album that is shared with me?

check settings

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Question: Script error

Platform is PC. Why is that not offered as an option? Android, IOS, and web are the options.

On my Windows 7 PC, opening Picasa brings up a sign-in window to Google, which I fill out, and then get a script error that will finally close after futzing a few seconds with the X in the upper right corner. clicking yes or no does nothing. What is this and why has Picasa been ruined by Google?

Answer:

Hi Marge,

I'm sorry, Picasa was discontinued an it is no longer able to sign into your Google account.

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

It's only in the last month that I get the sign-in window and then the script error. All the years using Picasa I was never asked to sign in. I'd just open the program, do my thing with pics, and then synch an album to the web. I am FURIOUS that google pulled the rug from under me like this. Looking at smugmug right now. I'm an amateur who takes decent pics and is usually the only one at parties and events who takes a lot of pics, edits them, and shares. I have a HS reunion coming up and I can't continue to be inconvenienced like Google is doing to me. What nerve to make pictures almost impossible to sort the way I want them sorted. I name them chronologically so why does google have to scramble them?

Answer:

Yes, support for Picasa's uploading and downloading was indeed discontinued around the time you noticed, i.e. in late March, 2018. Here's the official announcement https://productforums.google.com/forum/#!topic/picasa/brvRowxSDcM

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

I see. I think I missed that horrendous announcement. Man, Google has screwed all of us. I might stop using google search in protest. They have hugely inconvenienced me. And for what purpose would they ruin a perfect system?

Answer:

Yes, support for Picasa's uploading and downloading was indeed discontinued around the time you noticed, i.e. in late March, 2018. Here's the official announcement https://productforums.google.com/forum/#!topic/picasa/brvRowxSDcM

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: Not being ble to view my pics from google photos and gallery

Am not able to view my pictures from my gallery and google photos .it shows like this

Am not able to view my pictures from my gallery and google photos .it shows like this

Answer:

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Question: Chrome t I have cell phone and they tell me to enable cookies I cant

They say open chrome and enable cookies I just can't do it I do what Google said when I open its Goo…

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Question: Upload many albums full of photos to Google Photos within the appropriate albums

I have many albums of photos on my Samsung Android phone and I want to upload the albums with all th…

I have many albums of photos on my Samsung Android phone and I want to upload the albums with all the relevant photos inside them to Google Photos. I DO NOT want to sync all the individual photos and then have to recreate all these albums again in Google Photos. Can this be done?

Answer:

Hi J H,

I'm sorry, Google Photos doesn't preserve any folder or album structure on a local device when uploading photos, you have to manually sort the photos into albums after the upload.

Hi Nethra,

I’m sorry, it’s not possible to recover photos or videos permanently deleted from the Google Photos Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

HI Kandanelly,

Hi [USER], all the photos and videos you store in Google Photos are private and visible only to you unless you intentionally share any. You can check which albums or photos you may have shared by reviewing the Shared screen of the Google Photos app or visiting the corresponding page photos.google.com/shared of the website.

Hi Len,

did you unintentionally delete the photos and videos? If so, if they are still in the Google Photos Trash it might be possible to restore them as explained in these instructions https://support.google.com/photos/answer/6128867?co=GENIE.Platform%3DAndroid&oco=1

Otherwise it’s not possible to recover photos or videos permanently deleted from the Trash. However, you may install to your Android device a deleted photo recovery app https://play.google.com/store/search?q=recover%20deleted%20photos&c=apps and run a scan for anything to recover.

I also recommend that you contact the Google Drive support team to see if any deleted files may be recovered. Just open the Google Drive https://support.google.com/drive/?hl=en&authuser=0#topic=14940&contact=1 contact form, click Missing or deleted files, select a contact option, and be sure to tell them you permanently deleted files in Google Drive.

Below a screenshot to prove that the EXIF data exists, and is correct.

Answer:

Like Peter I guess that the EXIF data are not stripped, but that Google did not use them correctly. What you see in Google Photos is not necessarily what in written in the photo, but what Google extracted and has put in a database.

For example when you added a caption before uploading, that caption is added by Google in the database linked to your account, and shown in the info of that photo. When you delete that caption in Google Photos it is deleted from that database, but not from the photo: when you download the photo that caption is still there. Same may happens with the date/time used in Google Photos: Google may add the wrong time to its database, but the correct one remains in the photo.

Can you confirm that by downloading an uploaded photo and see whether the EXIF data are still there ? Uploading the photos again may solve the issue, but the you must either delete the first upload, or change something to the metadata of the photos before uploading, like adding a tag (keyword). In that case you get a duplicate in Google Photos.

Answer:

Was there any resolution to this? I would like to migrate my google photos library to iCloud photo but fear all picks will lose location and date info.

Answer:

@Joshua

If most pictures in your library come straight from a real digital camera with correct date & time setting or did come from your own smartphone-camera, there will no losses in exif-date at all.

The problem always is with pictures downloaded from other media: they mostly have a lower resolution and also have all exif stripped-off. That's not caused by Google, but that media is not designed for sharing pictures outside their own apps.

The problem is more: how do you have planned to realise the transfer and do you have neat yearalbums on Google?

Answer:

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Question: I can't log in in my company profile with my profile. I can see the shared albums only.

google plus login

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Question: So my google drive has recently filled up quickly after I went on vacation and took some photos. When I look there is a full size photo and a reduced (less than 1 mb) copy of the same photo. How can I other than manually remove these lesser photos and stop it from happening again?

Any way to automatically pick out a smaller sized duplicate photo for deletion?

So my google drive has recently filled up quickly after I went on vacation and took some photos. When I look there is a full size photo and a reduced (less than 1 mb) copy of the same photo. How can I other than manually remove these lesser photos and stop it from happening again?

Answer:

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Question: My storage was full and therefore I deleted a bunch of photos but it doesn't free up the space

My storage was full and therefore I deleted a bunch of photos but it doesn't free up the space howev…

My storage was full and therefore I deleted a bunch of photos but it doesn't free up the space however it doesn't clear the space. I deleted it from the Bin folder as well so ideally it should free the space but it doesn't.

Please help.

Answer:

It's been more than 48 hours now but still the capacity isn't cleared :(

Is anyone else facing the same problem? I saw some similar forum topics but there was no resolution there either.

Answer:

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Question: Am not able to vie my pics which i took from my phone in the gallery what shoud i do

Am not able to view my pics which took from my phone ...it tells that the pic size is very large ?..

Try the Google photos app.

This might give better results.

Best regards

Answer:

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Question: The app keeps generating the same album over and over

Hello everybody. Google photos keep spamming me with the same suggested album over and over again. S…

Hello everybody.

Google photos keep spamming me with the same suggested album over and over again. Suggesting the same ones twice every day for the last 10 days. Below you can see a screenshot of 3 occurrences.

I think this is a bug on google side. Also, this happens independently of the "frontend" - e.g. appears on both web app and android app.

I could probably solve this by disabling the "creations" cards. But generally, I like those so I don't want to get rid of them.

Any suggestion for a solution?

Cheers,

Honza

---

Answer:

Hi Honza Förster,

Welcome to the Google Photos Help Forum.

First of all, kindly verify if the same happens in https://photos.google.com/assistant.

If not, probably your app configurations got corrupted. Could you please try "Clear Storage" for your Google Photos app in Settings > Applications > Google photos?

Clear storage should sync your app configurations with Google online servers and should pretty much make this trouble go away. Kindly try out and keep me updated. Thank you.

Answer:

Oops. I am still thinking that Android app configurations has something to do here. I am also a user like you. My assumption here is whenever new photos are backed up, the mobile device will let the Google Photos know it can look for new creations. Whenever Google Photos gets this signal from device, it goes for new creations.

So now in your case, what if the photos are backed up only once but the signal is being sent often? This can happen only when your Google Photos mobile app configurations are corrupted. Please do "Clear Storage" once and keep me updated.

Meanwhile I'll ask my peers about this and keep you updated.

(P.S: Clear Storage does not delete any photos. It just removes all configurations and Synchronises new configuration from Google Photos servers)

Looking forward for your reply. Thank you.

Answer:

Hi,

I managed to solve the issue by archiving some of the main photos that the app was trying to use for these albums. It's not the best solution, but it's the only thing that I could think of (and it worked).

Cheers,

Honza

Answer:

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Question: I restored my daughters phone and never backed up her photos, is there anyway I can retrieve these?

I restored my daughters phone without backing up first, can I retrieve these photos again?

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Question: Dear sir I deleted my photos by mistake forever so I need my photos please tell me how its possible.

Sir please I need my photo very important

Hi Bablu,

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: naming a photo repeatedly ,,,

it's being un-done automatically after some days

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

Are you labeling face groups as explained in these instructions https://support.google.com/photos/answer/6128838 under Find photos of a person or pet & apply a label? Do you have more than one Google account?

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

sure, i've been doing so for years. it's the painted face i'm talking about. at the moment the name sticks, tomorrow it might be un-named again. see -> https://screenshots.firefox.com/6nRSZqz2QObaMIwf/photos.google.com

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: I had already backed up my photos but couldn't find it in Google photo app please help

I have checked with the archives also please help me get back my photos and vedios in Google photos

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Question: Getting G Drive photos to show up in Photos

Alright so previously I was using a standard Google account, and I would always upload photos into m…

Alright so previously I was using a standard Google account, and I would always upload photos into my Google photos folder on Google Drive from my nice camera, and they would appear over in Google Photos.

So I just upgraded to Google apps for work, and I started the whole process of moving my photos over to this nice new account with lots of storage space. However, none of the photos I'm putting into my Google Drive Google photos folder are showing up in the Google Photos app. What gives? What do I do? Is there a refresh button somewhere I'm not seeing?

Answer:

Hi Erin, first question is do you have the option in Google Photos to sync photos and videos from Google Drive. Assuming your account is a flavour of G Suite as far as I am aware Google Photos is not a supported product and the option is not available, please let me know, thanks, Peter

Answer:

Yeah, that checkbox is not available in the G Suite account like it is in the standard Google account...

Whhhaaaaaadddyyyaaaa mean Google Photos is not supported and why is the option not available??? Why was I tempted into G Suite so I could finally host everything and you cannot sync photos from Google Drive... like... huh????

Answer:

Click here:--> Changing how Google Drive and Google Photos work together.

The Community is made up of volunteers trying to help by sharing our experience, we have no magic links into Google and are not in possession of any more information than what is in the blog.

The best way to let Google know your thoughts is to provide feedback, see:-

Leave Feedback (click here to see full article)

In summary, to send feedback to the Google Photos team

Go to photos.google.com or open the Google Photos app .
At the top left, open the Menu , then select Help & feedback and/or Send feedback
You can tell them things like:

What you like or dislike about the app
Things that are confusing or don't work
Things that would help you use Google Photos better

I would suggest the most effective way would be to start the feedback with

#Drive & Photos followed by your thoughts and hopefully some constructive suggestions if you foresee any problems.

Answer:

Click here:--> Changing how Google Drive and Google Photos work together.

The Community is made up of volunteers trying to help by sharing our experience, we have no magic links into Google and are not in possession of any more information than what is in the blog.

The best way to let Google know your thoughts is to provide feedback, see:-

Leave Feedback (click here to see full article)

In summary, to send feedback to the Google Photos team

Go to photos.google.com or open the Google Photos app .
At the top left, open the Menu , then select Help & feedback and/or Send feedback
You can tell them things like:

What you like or dislike about the app
Things that are confusing or don't work
Things that would help you use Google Photos better

I would suggest the most effective way would be to start the feedback with

#Drive & Photos followed by your thoughts and hopefully some constructive suggestions if you foresee any problems.

Answer:

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Question: Will I lose my photos if I cancel a Google Photo Plan?

I just upgraded my 15GB storage to a 100GB as it was full up. I don't plan on cancelling this plan a…

I just upgraded my 15GB storage to a 100GB as it was full up. I don't plan on cancelling this plan although I was curious. If I were to cancel it, what happens to the photos that I saved after the plan? Will they be deleted since technically they cannot fit in the 15GB storage or they just be stored somewhere else?

Answer:

They are compressed to free storage quality as far as they took storage at Photos *)

But if you have 50 Gb on Drive and 10 Gb in Gmail, you still will be in trouble :-)

See https://www.google.com/settings/storage

*) not quite clear if you do that yourself before canceling by pressing the Recover storage button :-)

Answer:

If you cancel your storage plan or when your storage plan expires, your storage limits will reset to the free levels for each product at the end of your billing cycle. Everything in Google Drive, Google Photos, and Gmail will still be accessible, but you won't be able to create or add anything new over the free storage limit.

Answer:

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Question: photos were backed up from android before reset but only 2yr old whatsapp pics have returned

backup was done in a samsung store before resetting and the backup was confirmed they have not retur…

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Question: how do I stop notifications from my google "recover this day" from appearing on a old phone.

wipe the phone

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Question: Where is my photos

Where is my photod

Needless to say, hope this can be solved as I can imagine how frustrated you must be. An initial question for you is whether you ever recall seeing your images anywhere but on the phone (or similar device) that you used to take the pictures. More specifically, did you ever see your images at Google Photos (photos.google.com) on a browser of your laptop or tablet or other device? If not, though this is no comfort, I know, it is possible that the images were never actually backed up but perhaps merely queued to back up (a distinction that is sadly confusing on many phones and tablets). If the answer is that you have viewed the photos at the Google Photos site, there is an excellent chance that they are there and that you will be able to recover them.

In any case, in searching Google for missing images you should check the following sites (being sure to sign in with the same Google Account you used on the phone or device with which you took the pictures):

photos.google.com
photos.google.com/trash
get.google.com/albumarchive
drive.google.com (in the Google Photos Folder, if one exists)
https://photos.google.com/search/_tra_ (Recently Added)
https://photos.google.com/albums (People, Places, Things, etc.)

If you still can't find the images, and you no longer have your old phone, I'm afraid that there is nothing that can be done.

Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems)

Answer:

photos.google.com
photos.google.com/trash
get.google.com/albumarchive
drive.google.com (in the Google Photos Folder, if one exists)
https://photos.google.com/search/_tra_ (Recently Added)
https://photos.google.com/albums (People, Places, Things, etc.)

If you still can't find the images, and you no longer have your old phone, I'm afraid that there is nothing that can be done.

Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems)

Answer:

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Question: 2015-2017 photos disappeared for some reason

I've noticed my photos 2015-2017 have gone. However 2008-2015 are still there and 2017 till now also…

I've noticed my photos 2015-2017 have gone. However 2008-2015 are still there and 2017 till now also fine. Those missing photos have been taken on two previous phones and 2017 oldest photo is the first one taken with my current phone.

Those photos were there for sure and i didn't delete them.

Can't find them neither on phone app nor web.

How that might happened and is there a way to get them back?

Answer:

photos.google.com
photos.google.com/trash
get.google.com/albumarchive
drive.google.com (in the Google Photos Folder, if one exists)
https://photos.google.com/search/_tra_ (Recently Added)
https://photos.google.com/albums (People, Places, Things, etc.)

If you still can't find the images, and you no longer have your old phone, I'm afraid that there is nothing that can be done.

Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems)

Answer:

I've already tried all those steps above. Photos were there. Mostly my son birth and first year of his life is gone. Of course a saw those photos many time and also shared them.

I was able to view, share, make videos and collages of them.

Photos were uploaded successfully more than 2 years ago. They were accessible via photos.google.com and phone. Now they are gone. Animation, movies made by assistant from those photos also disappeared.

The thing is - now i have photos taken with my current phone only. All photos taken with my previous phone missed from photos.google.com.

Answer:

The thing is - now i have photos taken with my current phone only. All photos taken with my previous phone missed from photos.google.com.

The majority of times users report this (assuming the older photos were backed up) it is because their new phone is using a different Google account than their old one. This can occur when, following prompts, users inadvertently set up a new Google Account on their new phone. To check this, go to photos.google.com on a computer browser and be certain to sign in using the Google email address you used for your older pictures, the ones now missing.

Let me know if this helps, and if it does, please select Recommend below to help other users.

Answer:

I have the only one google account. Week ago or so i was able to watch my videos and photos and now i have huge gap in timeline almost two years long.

Try this:

On your computer, open a browser to Google Photos and, if active, toggle off the choice to show Google Drive images in Google Photos; then sign out of your Google Account.
Open a browser to Google Drive and, if active, toggle off the choice to create a Google Photos folder in Google Drive; then sign out of your Google Account.
If you have it installed, entirely uninstall Backup & Sync for computer.
Clear Cache & Cookies on your browser; then shut down your computer.
Now on your phone, go to Menu, then the small down-triangle near your email address and Remove Active Account; then shut down your phone.
If your phone allows it, delete the Google Photos App; then restart your phone.
Reinstall and/or restart the Google Photos App on your phone and sign back into your Google Account.
On your computer again, navigate to photos.google.com and sign into your account.
Wait several hours and see if your images reappear on the App or at photos.google.com.

The goal here is to strip your setup to its simplest essentials and see if we can get it to rediscover your images when you restart the process.

Let me know if this help, and if it does, please select Recommend below to assist other users.

Answer:

Thank you for giving me that information you guys are the coolest yeah bros thank you for that again and thank you, thank you so much for that again and I apreachate that comment

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Question: Photos app keeps stopping! Driving me crazy! It will not work after update on s7 active

Open photos. I've reinstalled, updated, nothing helps

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Question: Can I recover permanently deleted photos? Kindly help.

I deleted almost 84 of my photos without properly backing it. I swear I moved it to a folder named s…

I deleted almost 84 of my photos without properly backing it. I swear I moved it to a folder named screenshots before deleting it permanently, but only 7 of them were copied.

Answer:

Permanently deleted usually means forever since that is what permanent means, However, its a long shot, but if not deleted too long ago you can try using the steps outline here.

https://productforums.google.com/forum/#!msg/photos/YKq9-f0ZH5g/ixmvQ5qkAwAJ

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Question: I see all my photos organized in yearly folders automatically. I like that. But now I can't see this

I want to see folders in photos.

As you've discovered, Google Photos doesn't use folders, but rather places all images in the Google Photos library in reverse chronological order. You can, however, create Albums instead of using folders. Below is an explanation of how.

Once you have uploaded or backed up your images to Google Photos (photos.google.com), open Photos

view and Select the images you'd like to work with in the following ways: You can Select one at a time, or up to 500 at once, on your phone by pressing the thumbnail of the first image you'd like to select then tapping the others, or on a computer by clicking the grayed out check-mark in the upper-left of the thumbnails. (On a Windows computer, and perhaps a Mac as well, if you want to Select strings of consecutive images, Select the first image in the string, scroll down to the last image in the string, hold down the Shift key on your computer while you Select that image; the entire string will be Selected.) Now you can operate on the selected images anyway you'd like, including:

Creating an Album, by selecting Add (the + icon near the right of the blue Selected bar at the top of the screen) then following the prompts.
Editing Date & Time (including Time Zone) on one or more images by selecting this Menu icon at right of Selected bar, choosing Edit Date & Time, then following the prompts.
Download one or more images by selecting the Menu icon and choosing Download, then following the prompts.

Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems)

Answer:

Kishore, might you be referring to Google Drive? If you've turned on the setting, then there is a My Drive/Google Photos folder that automatically puts all your photos into year/month folders.

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Chris and her husband Jim tour the US in an RV and present seminars "teaching old dogs new tricks with technology." Her specialty is Google Photos. She's written books on Picasa and Google Photos.

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@Chris: Thanks for chiming in here. I interpreted Kishore as saying that he saw the folders in Google Drive and wanted also to see folders in Google Photos. But you may well be right.

@Kishore: As Chris suggests, Google Drive (drive.google.com) and Google Photos (photos.google.com) are different services. And although you can choose to view a Google Photos folder in Google Drive, that folder and Google Photos do not fully sync. (For example, edits in one won't appear in the other.) It is best not to manually manipulate the Google Photos folder of Google Drive: that is, don't add to it, delete from it, or edit within that folder. So if you want to organize your photos and perhaps edit them as part of Google Photos, best to do so using Albums as I suggested earlier.

Answer:

You say "Kishore, might you be referring to Google Drive? If you've turned on the setting, then there is a My Drive/Google Photos folder that automatically puts all your photos into year/month folders."

I have been looking for this setting, how do I find it?

Answer:

@Chris: Thanks for chiming in here. I interpreted Kishore as saying that he saw the folders in Google Drive and wanted also to see folders in Google Photos. But you may well be right.

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Google photo QA

Thursday, May 5, 2022

How can I recover my deleted files also in recycle bin in 25 days?

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