I have a pixel 6 phone, many of the photos I take are not uploaded to google photos (cloud). Sometim…
I have a pixel 6 phone, many of the photos I take are not uploaded to google photos (cloud). Sometimes it takes weeks for them to upload. My phone gets charged to 100% every night and Im always on fast WiFi. I have upgraded the photos app, the OS, and have cleared the app cache data. Any ideas or suggestions?
Answer:
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Question: Recovery of photos
Recovery of photos of last 9 months
Hello, User.
The first thing is to check if the images/videos are available in the web version of Google Photos. To do this, go to https://photos.google.com.
Look under the "Photos" menu, located in the left menu. If the images / videos do not appear, proceed to look for them in the "Trash".
If the resources you are looking for are there, just select them and click the "Restore" button.
Remember that images in the "Trash" are automatically deleted after 60 days. After this date it is not possible to recover them. If you delete the trash it will not be possible to recover the information.
An important consideration is that the "Backup and sync" option has been enabled on mobile devices. If this was not the case, the images and videos that you have deleted from your phone will not be able to recover them, at least from Google Photos.
Lastly, if the deletion process is foreign to Google Photos and responds to file management on mobile or desktop, I recommend using a file recovery app. On the Internet you can find different.
A beautiful day!
--
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Answer:
Soy creador de contenidos para YouTube, profesor universitario y asesor en temas de comunicación y educación digital. Considero que la web se construye de manera colaborativa, respetuosa y activa. En ese sentido, me apasiona ser Experto de Producto de Google.
Answer:
Hello, User.
The first thing is to check if the images/videos are available in the web version of Google Photos. To do this, go to https://photos.google.com.
Look under the "Photos" menu, located in the left menu. If the images / videos do not appear, proceed to look for them in the "Trash".
If the resources you are looking for are there, just select them and click the "Restore" button.
Remember that images in the "Trash" are automatically deleted after 60 days. After this date it is not possible to recover them. If you delete the trash it will not be possible to recover the information.
An important consideration is that the "Backup and sync" option has been enabled on mobile devices. If this was not the case, the images and videos that you have deleted from your phone will not be able to recover them, at least from Google Photos.
Lastly, if the deletion process is foreign to Google Photos and responds to file management on mobile or desktop, I recommend using a file recovery app. On the Internet you can find different.
A beautiful day!
--
Was my answer helpful? If so, press "Recommend", so that other users quickly reach it.
Answer:
Soy creador de contenidos para YouTube, profesor universitario y asesor en temas de comunicación y educación digital. Considero que la web se construye de manera colaborativa, respetuosa y activa. En ese sentido, me apasiona ser Experto de Producto de Google.
Answer:
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Question: Account Recovery
Metro by t-mobile Dave somebody else my recovery number and my friend that had my recovery email and…
Metro by t-mobile Dave somebody else my recovery number and my friend that had my recovery email and wifi that I accessed my account died of covid. I am locked out of my account and have no way of getting into it or even speaking to a human being on this due to Googles "great security protocols" I need to speak to a human being and provide my identification and achieve recovery so how do I do this?
Answer:
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Question: How to rename a photo using a pixel 4 phone
How do I rename a photo? I am using a pixel phone
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Question: Photos will not upload. Help!?!
I turned on backup and sync for my photos and it quickly told me I was out of space even though I wa…
I turned on backup and sync for my photos and it quickly told me I was out of space even though I was uploading "high quality". Grrr. So, I went through my google drive and got rid of the full size photos it uploaded. I, then, went back to upload them by drag and drop and it acts like it's uploading them, but then I get a message that says 0 uploaded; add to album.
What it going on? It doesn't matter what the browser is, if the photos are completely different, if I upload 1 or a bunch. Can anyone help?
ETA: jpgs seem to work fine, but it won't take my raw files. Help? I just want them at high quality, not original.
Answer:
It does not make any sense to upload raw-files in High Quality: they take a lot of time because it are large files which then will get converted and compressed by Google into small jpg-files.
Answer:
Thanks for your reply. I've done this for a long time with no problem and upload the raw files merely as an extra back up for me. My files are not too large, so that's not the problem. GP usually converts them to jpgs just fine and adds them to my photos. I don't know what would have changed in the past 48 hrs that it's not working now.
Answer:
You even did not tell that, so then we get the impression that you are doing this for the first time.
Answer:
Answer:
Indeed: that is awfull and very confusing after many years.
Answer:
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Question: How to backup locked folder photos
How to backup locked folder photos
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Question: Freeing up storage on my phone
My phone storage is full. I have them organized in diff files on my phone. My first problem is when …
My phone storage is full. I have them organized in diff files on my phone. My first problem is when I erase photos and videos from my phone that are backed up on "google photos" they are not in the organized files anymore. Making it impossible to find the ones I want as I had them organized in those named files. Second problem is I now have backed up all my photos and videos from my phone to "Google photos\
Answer:
Answer:
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Question: App keeps crashing
App keeps crashing after few second from being open, both app and mobile are fully updates, mobile i…
App keeps crashing after few second from being open, both app and mobile are fully updates, mobile is samsung A 52s, mobile also restarted but that also didn't hwlp.
Answer:
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Question: I started an order for a photo book, but realized I needed to make changes.
I cancelled my phot book order, because I needed to make changes. Made the changes, created a new dr…
I cancelled my phot book order, because I needed to make changes. Made the changes, created a new draft and saved. Then ordered, but received an error.
Answer:
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Question: Exporting google photos
Hi there, I have been having issues exporting my google photo files. So when I try to download them …
Hi there,
Answer:
It does not make any sense to upload raw-files in High Quality: they take a lot of time because it are large files which then will get converted and compressed by Google into small jpg-files.
And if they are not compatible with GP at all, they will stick on Drive only and take full storage there.
Do read before trying: see this link
Answer:
Thanks for your reply. I've done this for a long time with no problem and upload the raw files merely as an extra back up for me. My files are not too large, so that's not the problem. GP usually converts them to jpgs just fine and adds them to my photos. I don't know what would have changed in the past 48 hrs that it's not working now.
Answer:
You even did not tell that, so then we get the impression that you are doing this for the first time.
Google may have skipped your raw-type from the compatibility list for reasons unknown to us.
There were comparable problems with some Olympus cameratype.
Jan should report that to Google, so no solution yet.
Sorry
Answer:
@D Is,
Is it possible to share an example by right clicking a Drive copy and pasting the link in your reply? I assume the raw is a direct output from your camera without any editing?
Peter
Answer:
Indeed: that is awfull and very confusing after many years.
If you put the jpg-versions in the same PC-folder as the original raws, you don't need to change the settings in Backup & Sync. Then it also is more easy to remove them if the raws start to sync again. But the uploads to Photos are not synced, so there the duplicates need to be removed manually.
Please let us know.
Answer:
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Question: How to backup locked folder photos
How to backup locked folder photos
====================End Question=====================
Question: Freeing up storage on my phone
My phone storage is full. I have them organized in diff files on my phone. My first problem is when …
My phone storage is full. I have them organized in diff files on my phone. My first problem is when I erase photos and videos from my phone that are backed up on "google photos" they are not in the organized files anymore. Making it impossible to find the ones I want as I had them organized in those named files. Second problem is I now have backed up all my photos and videos from my phone to "Google photos\
Answer:
Hi, Benjamin Corrente
Welcome to Google Photos Community Support Forum & thanks for your post.
Google Photos app doesn't support folders.
Nevertheless, you can create albums corresponding to each folder on your phone.
Next, what you are observing is the design feature of the Sync function.
You shouldn't delete the photos on your phone straightforwardly since backup sync is on.
Sync means that your photo library stays consistent across all devices you signed in to your account with Google Photos.
For example, deleting a photo from one device will delete it everywhere, and editing on the web will edit the picture on the original device etc.
Next, perform this critical action. Before going for "Free up space", please create a local backup by copying the content from the phone to some external HDD or USB storage device.
Now, when the quantum of photos awaiting the free up action is too large & also the phone has very little space, the "free up space" command fails to do anything.
Also, the app may crash.
To mitigate the problem, please start deleting manually.
To do so, tap to open the photo and slide up.
Below the pic, if you find the suggestion "Backup now", tap on that first.
Once complete, tap on "Delete from device". Now, the photo will get removed from the phone storage.
Once a sizable space is free, you can try using the "Free up space" option.
Answer:
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Question: App keeps crashing
App keeps crashing after few second from being open, both app and mobile are fully updates, mobile i…
App keeps crashing after few second from being open, both app and mobile are fully updates, mobile is samsung A 52s, mobile also restarted but that also didn't hwlp.
Answer:
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Question: I started an order for a photo book, but realized I needed to make changes.
I cancelled my phot book order, because I needed to make changes. Made the changes, created a new dr…
I cancelled my phot book order, because I needed to make changes. Made the changes, created a new draft and saved. Then ordered, but received an error.
Answer:
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Question: Exporting google photos
Hi there, I have been having issues exporting my google photo files. So when I try to download them …
Hi there,
I have been having issues exporting my google photo files. So when I try to download them on to my usb drive through my chromebook it keeps saying "Download failed - need authorisation" and when I try to re download these it then says the limit has been reached. I don't really want to have to export all my photos again because it took over 8 hours, is there any way to fix this at all please? Many thanks
Answer:
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Question: Recover my locked folder photos
I uninstall my google photo, then locked folder photos vanished. How can I get back.all these. I bad…
====================End Question=====================
Question: Quality detection
I'm just wondering, do you guys have a quality detection tool? What I want to do is this: Upload my …
I'm just wondering, do you guys have a quality detection tool?
Answer:
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Question: Recover my locked folder photos
I uninstall my google photo, then locked folder photos vanished. How can I get back.all these. I bad…
====================End Question=====================
Question: Quality detection
I'm just wondering, do you guys have a quality detection tool? What I want to do is this: Upload my …
I'm just wondering, do you guys have a quality detection tool?
What I want to do is this:
- Upload my giant backlog of photos
- Hit the "Quality detection" button
- Wait.... wait.... wait...
- ... and I will be presented with all the good photos from my backlog.
Do you have this feature?
If not, you have something like this planned?
If not, WHY not???
Answer:
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Question: How to merge dublicate photos
How to merge dublicate photos
Answer:
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Question: How to recover my photos and videos permanently delete
Permanently delete photos and videos how to recover
====================End Question=====================
Question: How To recover photo and video
Recover photos and video
====================End Question=====================
Question: How can i recover deleted photos
How can i recover my permanently deleted photos
====================End Question=====================
Question: How to recover my delete photos and videos
I want to recover my Google account photos pic and videos
====================End Question=====================
Question: Mera photo delete ho gya hai wapas kaise paye
Mdhe faizan
====================End Question=====================
Question: How to recover permanent deleted video
i accidently deleted my important vide
====================End Question=====================
Question: On a Moto Android phone Backup and Synch for photos is sitting there with "Waiting for Wifi". It work a few weeks ago but since coming back off holiday it won't work. Wifi ok because I'm using it to send this!
Don't know everything my wifi has done, but checked through the settings as per the help, restarted …
On a Moto Android phone Backup and Synch for photos is sitting there with "Waiting for Wifi". It work a few weeks ago but since coming back off holiday it won't work. Wifi ok because I'm using it to send this!
Answer:
Answer:
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Question: How to merge dublicate photos
How to merge dublicate photos
Hi, HARSHDEEPSINH JADEJA
Welcome to Google Photos Community Support Forum & thanks for your post.
Google Photos never uploads the same picture multiple times.
What we see as duplicates have some differences in file format or metadata.
Additionally, if you have activated Raw + JPEG capture or bracketing in your phone app, that would create duplicates.
Regrettably, Google Photos doesn't provide any means to remove the apparent duplicates. You have to search those manually.
However, you will find some tips in the following article compiled by experts with comprehensive experience on how to avoid duplicate photos & how to remove those.
Answer:
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Question: How to recover my photos and videos permanently delete
Permanently delete photos and videos how to recover
====================End Question=====================
Question: How To recover photo and video
Recover photos and video
====================End Question=====================
Question: How can i recover deleted photos
How can i recover my permanently deleted photos
====================End Question=====================
Question: How to recover my delete photos and videos
I want to recover my Google account photos pic and videos
====================End Question=====================
Question: Mera photo delete ho gya hai wapas kaise paye
Mdhe faizan
====================End Question=====================
Question: How to recover permanent deleted video
i accidently deleted my important vide
====================End Question=====================
Question: On a Moto Android phone Backup and Synch for photos is sitting there with "Waiting for Wifi". It work a few weeks ago but since coming back off holiday it won't work. Wifi ok because I'm using it to send this!
Don't know everything my wifi has done, but checked through the settings as per the help, restarted …
On a Moto Android phone Backup and Synch for photos is sitting there with "Waiting for Wifi". It work a few weeks ago but since coming back off holiday it won't work. Wifi ok because I'm using it to send this!
Answer:
Don't know everything my wifi has done, but checked through the settings as per the help, restarted the phone etc. Individual photos can be uploaded but Backup and Synch not cooperating!
Answer:
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Question: Please recover my photos some photo's are parmanent delete
My some photo's are parmanent delete i riquest google community please recover my all delete photos …
My some photo's are parmanent delete i riquest google community please recover my all delete photos my same photos are very important for me please help us
Answer:
====================End Question=====================
Question: Finding a picture by date
How can you find a particular photo by dates they were take?
Answer:
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Question: Loading photos very slowly
I cannot access photos in a timely manner like before I started paying for more storage. Please help…
====================End Question=====================
Question: how to recover deleted photos
Hellow I want to restore my permanently deleted photos with in last two week
====================End Question=====================
Question: is ther a way to get the original image back after a photo has been edited.
i edited a photo and am wordering if it is possible to get the origanal image back.
Hi katie,
Answer:
====================End Question=====================
Question: App crashing on my device
Respected sir The app named google photos is facing some trouble since fews days as I'm not able to …
Respected sir
Answer:
Answer:
====================End Question=====================
Question: Sideways pictures
While in camera mode I fumbled my cell phone but caught it. In doing so,I pushed some button that ma…
While in camera mode I fumbled my cell phone but caught it. In doing so,I pushed some button that makes ALL MY PICS come out sideways. Please help
Answer:
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Question: Shared downloaded photos take no space
Hello, I recently shared all the photos from an old account to a new account, I then clicked "downlo…
Hello,
Answer:
====================End Question=====================
Question: How do I use a remote shutter?
I cannot find settings to allow the use of a Bluetooth remote shutter.
====================End Question=====================
Question: Paid for a soft cover album and only received photos
Ordered and paid for album only received photos
====================End Question=====================
Question: Recover the photos and videos 25 November 2021
Recover photos and videos 25 November 2021 so Please give me a my photos and videos Please
====================End Question=====================
Question: Why are photos disappearing from albums?
Photos do just disappear from albums. Happens in my account repeatedly. Has nothing to do with trash…
Photos do just disappear from albums. Happens in my account repeatedly. Has nothing to do with trash (they're not there) or links to phone/pad (the photos are upload copies from files on my computer) and they are recent photos, not prior to 1979, so it doesn't seem to be the date issue. Since the photos are uploaded, not linked, I see no reason for them to disappear. This doesn't seem to happen across the board, just to certain albums. All photos involved are uploads, not links. None show up in trash.
Answer:
I tried creating a new album with the same content but from newly uploaded photos. Photos also started disappearing from that album and they're not the same ones disappearing from the original album. Also, these albums are not shared with anyone and I am not editing them from my iphone or ipad or my Mac. I do sometimes look at the album.
Answer:
@Steve,
Answer:
Thanks for the link. All I use Google Photos for is a convenience for sharing photos with friends and family and referencing certain groups of photos when away from home. Virtually all my photos are based on RAW files on my computer which are backed up locally and with on offsite backup service.
Answer:
@Steve,
Answer:
Answer:
I've had many photos randomly disappearing from Google Photos, both random photos in albums and entire albums. This is a paid service, but I haven't found any way to get real support on the issue, other than being directed to a FAQ that tells me to look in the trash folder.
Answer:
====================End Question=====================
Question: Pixel free photo storage?
I was told that photo storage was unlimited with my pixel 4a, guess I was given bad information? I w…
Answer:
====================End Question=====================
Question: Can't find my account
I mad a gmail account to save my photos and i know i used my name for it but i don't remember the nu…
I mad a gmail account to save my photos and i know i used my name for it but i don't remember the numbers i added in the email so now i can't find it
Answer:
====================End Question=====================
Question: Photo storage and veiwing
I want all my photos together in one spot (see, share, make collages), without having to go from fol…
I want all my photos together in one spot (see, share, make collages), without having to go from folder to folder based on where the photo came from. Does anyone know how to do this on the Google pixel 6 pro plus?
Answer:
====================End Question=====================
Question: How to make copy of photo
Want to make another copy of a recent folder
====================End Question=====================
Question: GOOGLE PHOTOS
If I am paying the extra money for Google photos, like for a year for 1TB. I uploaded max upto 1 TB …
If I am paying the extra money for Google photos, like for a year for 1TB. I uploaded max upto 1 TB and stopping my subscription. Will the data uploaded as 1 TB also go away if I cancel the subscription or the data still will be there or not?
Answer:
Answer:
====================End Question=====================
Question: How to Recover Deleted Photos I
I have lost my photos & Videos yesterday Please recover it back it's important to me
====================End Question=====================
Question: Photo storage
I have 2 accts. I thought they were linked so when I upgraded storage for photos, I thought my extra…
I have 2 accts. I thought they were linked so when I upgraded storage for photos, I thought my extra 15 would go towards both accts but it didn't. Does this mean I have to buy ANOTHER thing of extra storage for my other acct?
Answer:
Answer:
====================End Question=====================
Question: All my photos and videos are gone
I went on to the app and all of my photos and videos are gone. I tried logging out and logging back …
I went on to the app and all of my photos and videos are gone. I tried logging out and logging back in. I tried looking in the deleted and archive folder, I tried logging in from my laptop and there are all gone. The only thing I can think why they would be gone is I used my Kent State account and since I no longer attend there they deleted my account. All of my pictures were on google photos and I need them recovered. Please please someone help me. I need these pictures back
Answer:
Answer:
====================End Question=====================
Answer:
====================End Question=====================
Question: Please recover my photos some photo's are parmanent delete
My some photo's are parmanent delete i riquest google community please recover my all delete photos …
My some photo's are parmanent delete i riquest google community please recover my all delete photos my same photos are very important for me please help us
Answer:
====================End Question=====================
Question: Finding a picture by date
How can you find a particular photo by dates they were take?
Hi, Buick Mackane
Welcome to Google Photos Community Support Forum & thanks for your post.
You can enter the date as search string in the text box.
Answer:
====================End Question=====================
Question: Loading photos very slowly
I cannot access photos in a timely manner like before I started paying for more storage. Please help…
====================End Question=====================
Question: how to recover deleted photos
Hellow I want to restore my permanently deleted photos with in last two week
====================End Question=====================
Question: is ther a way to get the original image back after a photo has been edited.
i edited a photo and am wordering if it is possible to get the origanal image back.
Hi katie,
Most of the time when you are edting a photo when you go to save it will ask "save as copy" so that if you want to keep the original you will still have it and your new edited photo. If you have your backup on you can probly find the original On google photos in your account. I hope this helps.
Answer:
====================End Question=====================
Question: App crashing on my device
Respected sir The app named google photos is facing some trouble since fews days as I'm not able to …
Respected sir
The app named google photos is facing some trouble since fews days as I'm not able to open it and each time I'm trying it shows to reinstall the app
It's been long using google and it's apps, but this is 1st tym I'm facing such an issue
Kindly help me resolve this issue as soon as possible
Thanking you
Aditi
Answer:
Hi, Aditi Kalia
Welcome to Google Photos Community Support Forum & thanks for your post.
I suggest you clear the cached & stored data of the Google Photos app & then reinstall the app.
You can do that through these steps.
- On your Android phone, open the Settings.
- Tap Apps and notifications.
- Tap Show all apps.
- Tap Google Photos.
- Tap Storage and cache.
- Tap Clear storage.
- Next, uninstall the Google Photos app.
- Power off the phone & then restart.
- Install the latest version of the Google Photos app through the Play Store.
Log into your profile & see whether that helps overcome the current problem.
Answer:
====================End Question=====================
Question: Sideways pictures
While in camera mode I fumbled my cell phone but caught it. In doing so,I pushed some button that ma…
While in camera mode I fumbled my cell phone but caught it. In doing so,I pushed some button that makes ALL MY PICS come out sideways. Please help
Answer:
====================End Question=====================
Question: Shared downloaded photos take no space
Hello, I recently shared all the photos from an old account to a new account, I then clicked "downlo…
Hello,
I recently shared all the photos from an old account to a new account, I then clicked "download all photos" on the new account, which downloaded the photos and added them to my "gallery" together with the new accounts photos. After the download I removed sharing, and also removed the old account from that device. A new device which does not have any of the files locally
Both the new and old account are set to store "original quality".
So all the photos and videos are on both of the account separately at this moment.
However, the old account states it has used 84GB for photos and videos.
While the new account only uses 3,7GB.
I have checked many of the files, including big videos multiple Gb's in size.
Thay are the exact same size on both accounts.
Why isn't the new account showing more data usage, and can I safely delete the old account, or atleast cancel that subscription?
I did this a couple of days ago and thought it might take a while for it to update, but still no change.
Thanks
Answer:
====================End Question=====================
Question: How do I use a remote shutter?
I cannot find settings to allow the use of a Bluetooth remote shutter.
====================End Question=====================
Question: Paid for a soft cover album and only received photos
Ordered and paid for album only received photos
====================End Question=====================
Question: Recover the photos and videos 25 November 2021
Recover photos and videos 25 November 2021 so Please give me a my photos and videos Please
====================End Question=====================
Question: Why are photos disappearing from albums?
Photos do just disappear from albums. Happens in my account repeatedly. Has nothing to do with trash…
Photos do just disappear from albums. Happens in my account repeatedly. Has nothing to do with trash (they're not there) or links to phone/pad (the photos are upload copies from files on my computer) and they are recent photos, not prior to 1979, so it doesn't seem to be the date issue. Since the photos are uploaded, not linked, I see no reason for them to disappear. This doesn't seem to happen across the board, just to certain albums. All photos involved are uploads, not links. None show up in trash.
Answer:
I tried creating a new album with the same content but from newly uploaded photos. Photos also started disappearing from that album and they're not the same ones disappearing from the original album. Also, these albums are not shared with anyone and I am not editing them from my iphone or ipad or my Mac. I do sometimes look at the album.
I've essentially lost faith in Google Photos. I'll use it for quick shares, but am migrating albums I need to remain in tact to Flickr and Amazon Prime to determine which one I'll start using instead of unreliable Google Photos. Too bad. I'm generally quite pleased with Google services, but can't tolerate photos that disappear for no apparent reason!
Still dying to hear an explanation that fits my circumstances.
Answer:
@Steve,
That is weird indeed. I have 350 albums and never experienced this, but there is a recent similar complaint: https://support.google.com/photos/thread/211472
We (volunteer users) can only escalate this to Google. Subscribe to the above thread to be informed when there are updates. In any case it is wise (I would say it's a must) to have your photos also somewhere else (not synced). Only one single copy is never reliable.
Answer:
Thanks for the link. All I use Google Photos for is a convenience for sharing photos with friends and family and referencing certain groups of photos when away from home. Virtually all my photos are based on RAW files on my computer which are backed up locally and with on offsite backup service.
Answer:
@Steve,
Good to hear you have a local backup. Can you try to upload these photos again directly to the album ? I always use "Drag & drop" for that purpose, but you can also use "Add photos" > Select from computer. That should not add duplicates, and adds the photos directly to album sand library. Let us know if that helps.
In case it does not, can you tell us whether you upload the RAW's directly to Google Photos, or first convert them to JPEG's?
Answer:
The OP (original poster) let us know that the photos disappeared from the albums because he deleted them from the computer, which was synced to Google Photos.
More in general: when photos are deleted from Google Photos, they will also disappear from the albums where they are added to.
- Albums in Google Photos do not contain copies of the photos, but only links to the photos in https://photos.google.com or https://photos.google.com/archive. That means that, when photos are deleted, they will also disappear from the albums. It is good to check the trash bin (https://photos.google.com/trash) where they should stay for 60 days.
- When you delete photos in the Google Photos app on mobile devices they may also be deleted from Google Photos, thus from the albums
- When you remove duplicates, you may remove the copy that is added to the album, and thus will also be removed from the album.
- When photos are missing in albums, you can check whether they are still found in https://photos.google.com or https://photos.google.com/archive, where they are sorted by date. Recently added photos can be seen on top in https://photos.google.com/search/_tra_ where they are sorted by upload date.
When the photos are still found I cannot explain why they would disappear from the albums.
NO SYSTEM IS 100% SAFE. You can also loose photos by own mistakes.
Therefore it is important to have a real backup, where copies are stored which are not 2-way synced. Unfortunately Google does not offer that feature. You will have to take care. See this link.
Answer:
I've had many photos randomly disappearing from Google Photos, both random photos in albums and entire albums. This is a paid service, but I haven't found any way to get real support on the issue, other than being directed to a FAQ that tells me to look in the trash folder.
I have a real backup of some of the photos, but I have no idea on how to get them back in Google Photos.
Also I have another issue with space consumption in Google Drive in general, where it reports a higher GB usage than I can see in my Drive folders. Don't know if it is related tomthe other issue.
Answer:
====================End Question=====================
Question: Pixel free photo storage?
I was told that photo storage was unlimited with my pixel 4a, guess I was given bad information? I w…
Hi, R RYAN
Welcome to Google Photos Community Support Forum & thanks for your post.
Google is not offering unlimited storage.
However, the Google Photos app doesn't count the pics towards the storage space when the user backs it in "Storage saver" quality through the specified Pixel models.
Answer:
====================End Question=====================
Question: Can't find my account
I mad a gmail account to save my photos and i know i used my name for it but i don't remember the nu…
I mad a gmail account to save my photos and i know i used my name for it but i don't remember the numbers i added in the email so now i can't find it
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Question: Photo storage and veiwing
I want all my photos together in one spot (see, share, make collages), without having to go from fol…
I want all my photos together in one spot (see, share, make collages), without having to go from folder to folder based on where the photo came from. Does anyone know how to do this on the Google pixel 6 pro plus?
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Question: How to make copy of photo
Want to make another copy of a recent folder
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Question: GOOGLE PHOTOS
If I am paying the extra money for Google photos, like for a year for 1TB. I uploaded max upto 1 TB …
If I am paying the extra money for Google photos, like for a year for 1TB. I uploaded max upto 1 TB and stopping my subscription. Will the data uploaded as 1 TB also go away if I cancel the subscription or the data still will be there or not?
Answer:
Hello GIRIDHAR M.P,
If you stop the subscription and you are below the free 15GB allocation nothing will happen.
If you are above the free 15GB allocation you will be out of space and the following rules apply.
What happens if you run out of space
You can’t send or receive messages. Messages sent to you are returned to the sender.
You can’t sync or upload new files. You can’t create new files in Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard. Until you reduce the amount of storage you use, neither you nor anyone else can edit or copy your affected files. Syncs stop between your computer's Google Drive folder and My Drive.
You can’t back up any photos or videos. If you want to add any more photos and videos, you can free up Google storage space or buy more Google storage.
When you have been inactive in Gmail, Google Drive (including Google Docs, Sheets, Slides, Drawings, Forms, Jamboard or Sites files) or Google Photos for 2 years, all of your content may be removed from that product. But before that happens, we will:
- Give you notice using email and notifications within the Google products. We will contact you at least three months before content is eligible for deletion.
- Give you the opportunity to avoid deletion (by becoming active in the product)
- Give you the opportunity to download your content from our services. Learn more about how to download your Google data.
Regards,
Peter
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Question: How to Recover Deleted Photos I
I have lost my photos & Videos yesterday Please recover it back it's important to me
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Question: Photo storage
I have 2 accts. I thought they were linked so when I upgraded storage for photos, I thought my extra…
I have 2 accts. I thought they were linked so when I upgraded storage for photos, I thought my extra 15 would go towards both accts but it didn't. Does this mean I have to buy ANOTHER thing of extra storage for my other acct?
Answer:
Hello Ashley,
You can start by Creating a Family on Google then Start sharing with your Family
You also have a 24/7 Google One Support team @https://one.google.com/support - Click here The team will answer any further questions you have.
Regards,
Peter
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Question: All my photos and videos are gone
I went on to the app and all of my photos and videos are gone. I tried logging out and logging back …
I went on to the app and all of my photos and videos are gone. I tried logging out and logging back in. I tried looking in the deleted and archive folder, I tried logging in from my laptop and there are all gone. The only thing I can think why they would be gone is I used my Kent State account and since I no longer attend there they deleted my account. All of my pictures were on google photos and I need them recovered. Please please someone help me. I need these pictures back
Answer:
Rachael, since you have no access to your Kent State account, you can't log into Google Photos.
I think there is a possibility to contact your school and plead with them to reactivate your account so you sign in and backup your photos and videos.
Best
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