Google photo QA: Can I use the “free up space” function on the Photos app to delete items within a set time range?

Question: Can I use the "free up space" function on the Photos app to delete items within a set time range?

I am able to upload images and videos from my iPhone's camera roll to Google Photos just fine. I wan…

I am able to upload images and videos from my iPhone's camera roll to Google Photos just fine. I want to backup and remove some of the older photos on my iPhone through the "free up space" option in the app. However, it's asking to delete practically my entire camera roll all at once as its already been backed up. Is there any way that I can delete photos and videos that are older than one year?

Answer:

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Question: Backing up XXXX items left

and the number not chainging

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Question: "How save my phone" internal storege 15 gb

15 gb memory plz

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Question: Face grouping not working on Galaxy s9. Settings are enabled app crashes and won't load pictures

Restarted phone and app

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Question: does my storage limit reset yearly? I am a photographer so will be constantly uploading jobs

I am trying to decide if google photos is right for me. I am a photographer and will be constantly u…

I am trying to decide if google photos is right for me. I am a photographer and will be constantly uploading photos from jobs. I will fairly quickly exceed my 1TB limit and I wanted to know if this limit resets yearly or if I am better off just buying external hard drives to store onto...? Any help would be greatly appreciated!

Answer:

No - your storage at Google will not reset, so you have to buy more and more.

You are much better off with an external drive or networkdrive including automatic backup (NAS) then spending so much money at Google and such slow uploads of your extreme files.

I assume you work with a DSLR mainly - so you can leave phoneshots at Google temporarily (download them to pc and thereafter use the Free-up space option).

But I am not a professional, os you may get better tips here.

Answer:

This is what I (would) do:

Keep the photos locally and at least one local backup. I have:

Photos on a computer (at least the recent ones)
One backup which is regularly updated near the computer,
Another in a remote location (against disasters like fire/flooding), updated once/year
A thumb drive of 128 GB as backup for the recent ones

All photos in albums on Google Photos for sharing and as "backup of last resort". I have most of them in "High Quality" which is free, and no one will even notice any difference on a screen.

The biggest issue for me is that you cannot sort photos by file name in albums (I use to rename in the order I want them). It's a pain to get them in the correct order, and it gets worse because Google often messes with the times photos are taken. They find it necessary to adjust for time zones, but do it inconsistently so that the order often gets ruined. Google Photos is not made for users who do want to organize their photos themselves. Also "Backup & Sync" is not suited when you want to add all photos to albums, but uploading manually works fine in most cases.

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Question: Zazaheerabbas

1,23E+09

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Question: How do I go about changing the current jpg photos from Google drive to "high quality" file?

See question above

Hi Dick,

if you are referring to photos under https://drive.google.com/drive/my-drive then they are always stored at full quota with no High Quality option. If you mean somewhere else please explain in more detail,

Regards,

Peter

Answer:

How do I convert, or unload and repost or any other method to get Google to recognize them as High Quality so they don't count against the quota?

They were originally stored on the google drive - pre photos app.

Thanks

Answer:

You’ve raised this on Android, where are the Original photos? If just on Drive then the only way to upload to Google Photos is on a Computer at Photos.google.com via the Upload command choosing From Drive with https://photos.google.com/settings set to High Quality

If somewhere else let me know.

Answer:

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Question: Photos Just Used 632 MB of Mobile Data and I Don't Know Why

I was surprised when I noticed nearly a gigabyte of mobile data used on our phone plan (normally, we…

I was surprised when I noticed nearly a gigabyte of mobile data used on our phone plan (normally, we use maybe 10 MB a month). Backtracking, I found it was from my wife's Photos app while she was out and about. I'm assuming the use of mobile data is my fault since I, apparently, neglected to turn off the use of mobile data in Settings > Back up & Sync. But, I still don't understand why Photos moved all that data in the first place. All she had done was scroll through the gallery of thumbnails and bring up a couple of photos to show someone. Our photos are around 3 or 5 MB each, so 632 MB worth would have been over a hundred photos. Could it have been the Photos app downloading the thumbnails to show in that gallery (she'd have had to scroll past hundreds of those to get to the photo she wanted)? But, I'd assume those thumbnails would be on the order of KB in size instead of MB. Has anyone else had this issue of unexplained data use and figured out why it happened?

Answer:

Hi

It sounds as if Google Photos either was backing up images not yet synced, or if it was the first time she had accessed Photos on that device, the cache file of a large Photos library could near that amount. My library cache nears 600 MB.

You could go to https://photos.google.com/search/_tra_ and it will show all recently uploaded images. That may present additional clues to help you determine data use.

Joe

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

That sounds reasonable. I checked that link you provided and, sure enough, there were 126 old photos that were added a couple of days ago. I have no idea why, since they had long ago been backed up to Google Photos. Hopefully, having turned off mobile data backup & sync will prevent that in the future.

Answer:

Hi

You could go to https://photos.google.com/search/_tra_ and it will show all recently uploaded images. That may present additional clues to help you determine data use.

Joe

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How do i retrieve old notifications for legal purposes? I had a privacy breach w/o consent.

How do i retrieve old notifications for legal purposes? I had a breach of a shared album within a cl…

How do i retrieve old notifications for legal purposes? I had a breach of a shared album within a close circle of people but the album was shared without my consent. Google notification alerted me, but i would like to retrieve that notification as evidence. Is this possible?

Answer:

Hi Alwin!

You need to contact a lawyer who has experience working with information from Internet resources. Only on official legal request you can get any information.

At the same time, it's worth remembering that Google Support has a note: anyone who has a link to them can share your files from the Photos, so be careful to share the links.

Answer:

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Question: I cannot sign into backup sync or music manager, despite having the correct details?

I get error 400 when I try to login either back up and sync or music manager. I have tried the web v…

I get error 400 when I try to login either back up and sync or music manager. I have tried the web versions and I have tried uninstalling both an reinstalling. Yet I can log into my emailo account with the same details fine. Not sure what else can be done?

Answer:

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Question: Hacked.

Hacked Tracked

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Question: How do I download all of my photos and delete them from Google Photos?

I want to download them as a job lot and delete them from the cloud. I may upload them later with "H…

I want to download them as a job lot and delete them from the cloud. I may upload them later with "High Quality" turned on, but for now I need them down and off before my gmail is blocked.

I'm not convinced that downloading my Google Photos folder from Drive is at original quality, or is complete, since the download was 19GB, and my Google Photos takes up 150GB.
How do I download them all in original quality?
How do I delete them all without taking all day to select 1500 at a time?

Answer:

You do not need to download/delete all photos just to recover storage: in https://photos.google.com/settings there is a RECOVER STORAGE button to convert ALL photos/videos to "High Quality". Note that this only works when the storage is used by Google Photos. To recover storage used by Drive you must delete indeed. You can see how much is used by Photos when you click on "View details" in https://drive.google.com/settings/storage

For download methods, see this link.

There is no easy way to delete all photos from Google Photos.

Answer:

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Question: Are my pics permanently available on Google photos, i.e true cloud base storage?

Deleting a pic from my Samsung gallery, also deletes from Google photos, which is weird

Hi Christo,

Never use the ~Garbage Can~ icon to remove photos you want from your phone - it deletes the images everywhere (but you may be able to recover them from the trash if they were previously uploaded to Google Photos - https://photos.google.com/u/0/trash )

If you used "Free up space" your images will be viewable in "Photos" (or any albums they may be in), that is it will delete the image from your device but still exist in the cloud.

"Free up space" article for Android.

As to whether photos are permanently available, I would strongly recommend against relying on any single copy of critical images. It is possible to delete things in error, lose passwords, etc.

Best regards, Dougsap (volunteer Google Photos fan)

Answer:

I can't retrieve my Picasa photo's I saved. Please provide for me the steps needed to recover them. It's been about 1 yr. since I had access. I am a

Photo Editor and did not want the photos "shared" with the Public as Google does.

Answer:

Hi Christo,

If you used "Free up space" your images will be viewable in "Photos" (or any albums they may be in), that is it will delete the image from your device but still exist in the cloud.

"Free up space" article for Android.

As to whether photos are permanently available, I would strongly recommend against relying on any single copy of critical images. It is possible to delete things in error, lose passwords, etc.

Best regards, Dougsap (volunteer Google Photos fan)

Answer:

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Question: MY ISSUE! GOOGLE CLOUD SUXXXXX!!!!CAN NEVER GO STRAIGHT TO ANY PHOTOS WEN LOOKING FOR A PATICULAR PICTURE, THAT I/WE MAYBE DISCUSSING @ THE MOMENT.DEBATED ON GOING W/GOOGLE CLOUD THE 2ND GO

I CAN ASSURE EVERYONE... YOU WONT C ME MAKE THE 3RD MISTAKE

MY ISSUE! GOOGLE CLOUD SUXXXXX!!!!CAN NEVER GO STRAIGHT TO ANY PHOTOS WEN LOOKING FOR A PATICULAR PICTURE, THAT I/WE MAYBE DISCUSSING @ THE MOMENT.DEBATED ON GOING W/GOOGLE CLOUD THE 2ND GO

Answer:

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Question: How to download photo lens

Find photo lens icon

Hi Carol,

It is part of the App. Make sure you don't have any pending updates in the App Store.

Use Google Lens to interact with your photos

I am pretty sure it only works when your language is set to English.

Good luck, Dougsap (volunteer Google Photos user)

Answer:

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Question: honey rkrs sky

what sapp ntg

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Question: Backup my photos

Backup my fotos

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Question: Waiting for WiFi issue

Hello there,

Could you please explain more about your issue or query to allow forum members to assist you? It's often helpful if you let us know what you're experiencing and what you'd like to happen? What system is informing your that it's 'waiting for Wi-Fi?'

Sandie

Answer:

Hey there,

I am trying to sync my gallery and google photos on my phone, however there is a message that says waiting for wifi when I open google photos. Then when I try to access the photos on my computer they do not appear... So i assume for some reason even though I have connected to wifi the photos do not seem to be uploaded to google photos.

help...

Thanks

Answer:

This worked for me:

Go to Settings / Connections / Data usage. Then you can turn off wifi restrictions for the wifi network that you are connected to.

Answer:

Hitting the same issue, and have no data restrictions set up.
Even after reconnecting to the wifi and rebooting the phone, still doesn't upload. No other app has any issue with the wifi, only the google photo sync...

Answer:

I have fixed the problem on my phone (Samsung Galaxy S7).

Under the phone settings | Connections | Data usage | Restricted Networks

I found that the network at my work place had the Restriction turned on.

Turning it off and my photos started uploading.

(not sure when it got turned on - I have not consciously turned it on).

And for further background: When looking at individual photos I was able to click the cloud icon with the up-arrow and individually upload photos (so I knew there was no problem with my WiFi being able to send pictures).

Answer:

This worked for me: go to settings, data usage then select DRIVE. Select View App Settings from this screen. Turn OFF Data usage (Transfer files only over Wi-Fi Uploading and updating...) Turning this off allowed my photos to upload pics on my phone to my DRIVE in about 3 minutes!

Answer:

My issue on Android Xiaomi MiA2

Waiting For Wifi

is also related to VPN but more insidious, even with VPN OFF Wifi was still not recognized, I actually had to delete the Android VPN connection totally and finally WiFi was recognized.

This big seems to be ONLY on Google Photos.

Answer:

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Question: Sunćica-Udruga

LUCIJA2000

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Question: how to delete suggestion contacts when sharing a photo album

I do not have these contacts saved, nor are they in 'other contacts' yet they always appear when i g…

I do not have these contacts saved, nor are they in 'other contacts' yet they always appear when i go to share an album. How do I get rid of these particular suggestions? (i have gone thru the forum and pretty much tried every solution I could find already with no luck)

Answer:

"How do I get rid of these particular suggestions?"

There are two parts in the suggestions

On top you see 8 suggestions which probably come from recent activity. I (for testing) once shared an album with 8 other accounts and these replaced the old ones. There is no other way (I know) to remove them.
Lower you see the complete list of your contacts. These can be removed by removing them from your contacts.

Answer:

Thank you for your advice - it definitely makes sense and explains what I'm seeing and experiencing.

I hope the folks at Google Photos are taking note of these quirks and addressing them.

Answer:

No matter how many times I have deleted a contact that person still shows up on sharing. How do you completely get your phone to get this person deleted from your phones memory?

Answer:

I have removed a person from my contacts and they still appear in the sharing options. I have cleared data and cache. How do I remove this contact?

Answer:

@ Ryan Jividen

See the first reply in this thread:

On top you see 8 suggestions which come from recent activity. After I shared an album with 8 other accounts, these replaced the old ones. There is no other way (I know) to remove them.

Answer:

I'm having this issue. I haven't interacted with this contact in over a year, yet it's the top suggestion that pops up when I hit share on a picture.

Answer:

@ Josselyn Rodriguez

"I'm having this issue. I haven't interacted with this contact in over a year, yet it's the top suggestion that pops up when I hit share on a picture."

Sorry, I cannot explain. I also see in the first list of 8 names people I never shared photos with but had some mail contact recently, but also one person I had no mail contact with and who is not even in my Google contacts. Mystery!

To be honest: I no longer use that way of sharing: you get no notice when a mail is not delivered, when people "reply" you never get it and they do not know, and all invitees are shown to all, which I think is a privacy issue. I prefer to copy/paste a link in a normal mail.

Answer:

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Question: How do find photos and videos saved to the cloud

See if any photos I had previously saved to cloud can be retrieved

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Question: accidiently I deleted my photos from bin, can i recover

sir, I lost my photos from bin also , can i found them again. Please help me sir, i lost very import…

See https://support.google.com/photos/thread/15546995

Answer:

See https://support.google.com/photos/thread/15546995

Answer:

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Question: I download picturs on my phone but than dont stay on and my lock screen

Still not getting than please help me rhanks

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Question: Wrong date selected by Google photos whenever I upload Nikon DSLR Pic on Google Photo

I have Nikon D5300 DSLR and I put my clicks on my Android phone (Mi A1). Both my phone and Nikon DSL…

I have Nikon D5300 DSLR and I put my clicks on my Android phone (Mi A1). Both my phone and Nikon DSLR timezone set to IST (GMT+5:30) . Problem occurs when photos get synced with Google Photo, an additional 05:30 Hours are added to photo creation date and they are sorted according to that. I am unable to understand how to solve this problem, so that Google didnt change date and time of pics taken from Nikon D5300. Photo taken from Android device are showing perfect date and time in Google Photo. Problem arises only in Photo transfered from DSLR to Android.

Answer:

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Question: How to restore deleted videos

Restore deleted videos

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Question: How do I backup my photos AND my Contacts, phone#'s ,All vital info I Do Not Want To LOSE🙄🙄🙄HELP

TRYING TO SAVE PHOTOS AND MY CONTACTS AND HAVING TROUBLE

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Question: Can't find backed up photos

When i free up space on google photos, it tells me that my photos will be backed up to my google acc…

When i free up space on google photos, it tells me that my photos will be backed up to my google account. How can i view these photos after they are deleted from my phone? Need help ASAP.

Answer:

Hi Nikhil,

Welcome.

Photos previously loaded to Google Photos cloud are not deleted by "Free up space". They should be visible in "Photos" of the app or https://photos.google.com/u/0/

Photos which are not backed up (loaded to Google Photos cloud) are not deleted by "Free up space". Free up space on your device

The Garbage Can deletes images ~everywhere~. If they have not been loaded to the Google Photos cloud they are gone. Never use the Garbage Can for images you want to keep. If they were previously backed up, check: https://photos.google.com/u/0/trash

Good luck, Dougsap (volunteer Google Photos user)

Answer:

Hi Nikhil,

Go to 3 Line menu> Settings > Back up & sync (make sure it is On and the account is correct).

If no changes were required here, confirm that you are not critical for space on your phone (not Google Account).

If everything above looks good, the next step is probably:

Clear the cache and data: (note: this does not delete photos from your phone or the cloud)

on your Android device, open the Settings app
tap Apps (or Application Manager)
tap Google Photos
tap CLEAR CACHE
tap CLEAR DATA

Good luck, Dougsap (volunteer Google Photos user)

Answer:

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Question: Kristal Carter sing, dance, and Instagram she like to watch Disney Channel

Kristal Carter,JoJo siwa

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Question: Hi Google just wondering whyits Takeing so long for a 3'min video I've just done of my garden to send to my friend keeps saying preparing file on I sent it to WhatsApp plz help 😀

Wot I've always done, pick the video press the the :- symbol sos nearest I could find to look like s…

Hi Google just wondering whyits Takeing so long for a 3'min video I've just done of my garden to send to my friend keeps saying preparing file on I sent it to WhatsApp plz help 😀

Answer:

Wot I've always done, pick the video press the the :- symbol sos nearest I could find to look like send. I picked my friend from WhatsApp contacts and just keeps saying prepareing files long blue line running continues and X at end 😢

Answer:

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Question: My photos are automatically uploading I dont want it to happen.so how can I stop it

Its annoying 😡😡

Hi Pramodhya Gunasinghe,

It is a feature, so that you can get those photos anywhere even without your phone.

You can disable this feature by following steps:

On your Android phone or tablet, open the Google Photos app .
Sign in to your Google Account.
At the top, tap Menu .
Select Settings > Back up & sync.
Tap "Back up & sync" off.

Answer:

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Question: My photos have always backed up automatically to Google photos but now all pics from Nov are gone

I need to find the pictures I have taken since November. I have checked the Google drives but ask I …

I need to find the pictures I have taken since November. I have checked the Google drives but ask I can see is old pictures and nothing since November last year.

Answer:

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Question: I did not authorize a charge for google photo, nor do I want or need this app!

I do NOT want to purchase this app! I do not need it. I did NOT authorize this charge! PLEASE delete…

I do NOT want to purchase this app! I do not need it. I did NOT authorize this charge! PLEASE delete and refund..cancel! I have multiple free apps.

Answer:

Hello Robin,

Please visit the Google Play Help Center for help https://support.google.com/googleplay/?hl=en

Regards

Answer:

Hello Robin,

Please visit the Google Play Help Center for help https://support.google.com/googleplay/?hl=en

Regards

Answer:

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Question: please recover my deleted google photos

hey google, Please recover all of my google deleted photos....from september 2019 it will be helpful…

hey google,

Please recover all of my google deleted photos....from september 2019 it will be helpful to me goole

thanking you

Answer:

Sorry, but there are only users on this form.

Photos deleted in Google Photos stay 60 days in the trash bin.

If you emptied the bin they cannot be recovered.

Answer:

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Question: Find & Delete all photos not uploaded via Pixel

I paid for upgraded storage and have been uploading original quality photos from the last 20 years. …

I paid for upgraded storage and have been uploading original quality photos from the last 20 years. These are photos mixed in with my original quality photos uploaded via Pixel 1 and Pixel 3. I've paid for extra Google storage space for all the non-pixel photos, but I realized I also have full backups on Adobe and OneDrive so I don't need original quality backups. I really just want to use Google Photos for the features (facial recog and sharing) and high-quality versions are fine that. So, how can i find all the photos that aren't free (because they came via Pixels) so I can delete them. Then I can re-upload them as "high-quality" versions.

Answer:

There is no need to delete and re-upload photos.

Go to https://photos.google.com/settings and click "Recover storage".

That will convert all photos that use storage to "High Quality".

Pixel photos should not be affected if they do not use storage.

Answer:

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Question: What's your mother name

Everything

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Question: Kdo sdílí se mnou telefón

Kdo má přístup do mého

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Question: i permanently deleted my photos n videos from google photos yesterday n i want it back please help

i have tried from yesterday to recover da photos n i contact to google support team they send me dis…

Hello Suman,

Check the trash - photos.google.com/trash

Once you delete photos from your Google Photos account, they're moved to Trash for the next 60 days. If you deleted them by mistake you can always restore them from the Trash folder within those 60 days. Here's the link explaining how to recover them from Trash. If you have more than one Google account, check the trash for all of them.

If you accessed the Trash and manually sent the photos for permanent deletion, or if the 60 days expired, there is no way to recover them from Google Photos.

Good luck, and do post again if you need more detail.

Sandie

Answer:

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Question: I have a Google pixel XL phone Google music and Google photos. Cannot add paid for songs to movie!

Cannot add Google music to google movie

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Question: Google photo app

I want to move photo on photo app to my new phone the app went over but the photos did not

Hi Carol Papet,

Please follow the mentioned steps to migrate your photos from old device to new device.

Download Google Photos app in your old mobile
Turn on "Backup & Sync" option
Wait until "Backup & Sync" process complete
Go to https://photos.google.com and make sure all the photos and videos are backed up
Download Google Photos app in your new mobile
Open Google Photos and login the same account

To save images into default photos app(For iOS)

Select all the images and click on Export icon from top menu
Then Click on "Open in..." option and the click on "Save images" option.

Answer:

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Question: How do I find photos uploaded from a specific folder?

I have a folder on my PC from a few years ago that has about 200 photos in it, all of which have bee…

I have a folder on my PC from a few years ago that has about 200 photos in it, all of which have been uploaded to Google Photos.

How can I find those pics in Google Photos? They all have varying titles and dates, so the only common variable is the folder that they were in on my computer.

Is there a method to search like "folder: whatever"?

Answer:

It depends a bit on how and when you uploaded. A few things you can try:

In https://photos.google.com/search/_tra_ photos are sorted by upload date. If you find them there they should be all together under the same (upload) date.
If you used Backup & Sync or otherwise uploaded via Google Drive you can search with the folder title (as it is in Drive) in Google Photos. That opens a hidden album where you can select all photos and add them to a new album.
In case that does not work and you have the photos still on a computer, you can:

create a new album in Google Photos
(click the empty album with + in https://photos.google.com/albums)
Drag & drop the photos from the computer in that album.
Photos that were already uploaded should not be uploaded again (if not edited after first upload), but they should all be added to the album.

Answer:

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Google photo QA

Tuesday, May 3, 2022

Can I use the “free up space” function on the Photos app to delete items within a set time range?

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