Sunday, April 24, 2022

How do i restore data from a broken phone?

Question: How do i restore data from a broken phone?

I've attempted to back up and sync photos but it only backs up what's on my SD card, but I desperate…

I've attempted to back up and sync photos but it only backs up what's on my SD card, but I desperately need the data (pictures, videos, music) that was on my now broken phone. i don't remember ever actively backing up the photos, but my google account was synced to my phone, and I'd often get notifications from a google app categorising my photos based on the location and date etc. (e.g Sunday morning in finsbury park), so does it mean it did back up the data? why can't i find it? Please i need help ASAP

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Question: Why is my photo book taking so long to print

I ordered a photo book and have paid for it it has said it's printing for the last 3 weeks what's th…



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Question: Won't let me delete stuff

It says my storage is almost full but it will let me do literally anything other than let me delete …



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Question: Change mailing address

I'm moving and have an order being printed



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Question: Photos Not loading

When I tried to scroll down on the photo timeline all the way to 2012, the photos would not load up.…

When I tried to scroll down on the photo timeline all the way to 2012, the photos would not load up. I tried giving it a few hours maybe because it was slow. It still didn't work, please help

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Question: Can't play video

Can't play video after space clean up



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Question: How can I restore photos and videos on my device

I pressed free up space on Google photos and the photos and videos deleted from the device too I wan…

Hi, Alaa Mamdoh
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
The free up option removes the originals of pics from the phone.
That creates space to capture new photos.
Restoring the backed up pictures would be defeating the whole purpose of the free up space exercise.
 
To bring back the pics to your phone's gallery either, you can download photos one by one.
Regrettably, there is no option to download the photos in bulk.
 
Alternatively, you can install the Google One app. There is a one time option to restore up to two hundred most recent photos to the device.
However, that will not restore the local folder structure.
There is no requirement to join Google One. The option is available to everyone. 
However, the method may not be helpful to recover something when the count is more than two hundred.
 
Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/.
Select the Google Photos app for data download.
Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery. However, you have to ensure your phone has free space more than the size of the downloaded zip file.
 
That will bring everything to your phone.


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Dear Google,
Your photo storage is terribly confusing. And I'm beginning to wonder if that is on purpose so you can just keep selling people storage subscriptions. I have lost over 4000 pictures by "freeing up space". It is NOT clear that this will delete photos from your phone/memory card. I am done using Google photos and will move on to a different provider even if I need to pay a subscription.


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I am having the same problem now. My Samsung A51 after the latest update was draining my battery fast, I saw the Google One and I upgraded my account so that I can backup my photo's and keep them there for redundancy. 
Redundancy,  Google? You know what that means, you have servers and you do it also.
Surprise like in Samuel L Jackson voice dubbed  when I hard reset my phone and I found out there's no GOD Damn option to restore everything back to my phone, but I manually have to download everything. 
What type of monkeys are working in Google One software development department? I mean, we all know not everyone is shooting 20.000 photo's and there should be an option to restore also the photo's on your phone  IF YOU WANT IT.

Thanks for ruining my day, I will make sure to cancel my subscription until you bring this feature to smartphones .
We want the option to download back/restore backed up photo's and video as a bulk, not just manually!


Answer:

Hi, Alaa Mamdoh
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
The free up option removes the originals of pics from the phone.
That creates space to capture new photos.
Restoring the backed up pictures would be defeating the whole purpose of the free up space exercise.
 
To bring back the pics to your phone's gallery either, you can download photos one by one.
Regrettably, there is no option to download the photos in bulk.
 
Alternatively, you can install the Google One app. There is a one time option to restore up to two hundred most recent photos to the device.
However, that will not restore the local folder structure.
There is no requirement to join Google One. The option is available to everyone. 
However, the method may not be helpful to recover something when the count is more than two hundred.
 
Or, you can arrange for a bulk download by visiting the link https://takeout.google.com/.
Select the Google Photos app for data download.
Once the file is ready, you will get an email. Access that & unzip all the attachments into your phone's gallery. However, you have to ensure your phone has free space more than the size of the downloaded zip file.
 
That will bring everything to your phone.


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Question: Favorite star

Where did the favorite star go



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Question: My old face bookpicture and account being used as a

Need to report the photo and facebookacpunt andrea Hagen. That's me itsbeing used as a scam



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Question: Photos google

Syedfadiiishah@gmail.com



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Question: Recovery of oldest photos

How to recover oldest photos from Google photos?



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Question: How long on average does it take for an ordered album to arrive?

I ordered it recently and was wondering how long it would take to arrive.

Hi Joseph Tso,

To Check delivery dates:
  1. On your computer, open photos.google.com.
  2. Sign in to your Google Account.
  3. On the left, click Print store .
  4. Under "Past orders," select a photo book.
  5. Under "Order info," find your tracking number and estimated delivery.

for more detail, please follow this https://support.google.com/photos/answer/7378812?hl=en&ref_topic=7378810 help page.


Answer:

I'd like to have an idea of how long the production/shipping process will take before I order. Can you provide some timelines for the 7"x7" photobook please?

Answer:

Hi Joseph Tso,

To Check delivery dates:
  1. On your computer, open photos.google.com.
  2. Sign in to your Google Account.
  3. On the left, click Print store .
  4. Under "Past orders," select a photo book.
  5. Under "Order info," find your tracking number and estimated delivery.

for more detail, please follow this https://support.google.com/photos/answer/7378812?hl=en&ref_topic=7378810 help page.


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Question: Google photos locked file me se delete ho Gaya hai

Google photos locked file me se delete ho Gaya hai



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Question: After re-login, the app only show photos in local folders. How to fetch thumbnails from cloud?

Problem started when it stopped upload new photos. I deleted app data, remove active account and re-…

Problem started when it stopped upload new photos. I deleted app data, remove active account and re-login. Now new photos are syncing, but old photos in cloud aren't showing. Back up & sync is enabled. No new updates available in the Android Play Store.

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Question: Lost pictures on my phone

They. Updated my phone and when came back on my pictures had been deleted.



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Question: How to Recower deleted photo locked folder

Recower deleted photo locked folde plz

Please use the Help Center's search feature to look for similar questions and topics before making a new post. This question has been asked and answered countless times already. 
 
--------------------
 
You should review the information on the official Google Photos Help page about the Locked Folder feature. Everything is explained there. 
 
Here are some important points about using the Locked Folder: 
  • Items in Locked Folder won’t appear in the Photos grid, memories, search or albums and won’t be available to other apps on your device that have access to your photos and videos. 
  • This feature is only available on Android 6 and later.
  • People who have access to the device screen lock can unlock Locked Folder.
  • Items in your Locked Folder that are saved to your device are not moved to other devices during cable or cloud data transfers.
  • Cloud backups of these items will be deleted.
  • Locked Folder items are not transferred in USB-USB device transfers and are not kept when you factory reset your device or clear app data.
  • If you uninstall the Photos app or clear your Photos app data, you’ll lose all items in your Locked Folder. To save these items, remove them from Locked Folder before you make changes.
There are other important things you should know about using the Locked Folder, so I suggest you visit the page and read the Help information. 
 


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Question: can I get back permanently deleted photos/videos

I accidentally deleted around 2000 photos/videos and I want to restore them is there any way I can g…

I accidentally deleted around 2000 photos/videos and I want to restore them is there any way I can get them back? i also have back up and sync on if that makes a difference.

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Please use the Help Center's search feature to look for similar questions and topics before making a new post. This question has been asked and answered countless times already. 
 
--------------------
 
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
 
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
 
 
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
 
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place. 
 


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Question: Please restore my permanently deleted videos and photos

By mistake I have deleted photos and videos please restore me



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Question: How do I stop using Google photos on my PC

I do not want to use Google photos, but do not see how to turn it off on my PC. Any ideas?

Hi, MikeandKaren Johnstone
 
Welcome to Google Photos Community Support Forum & thanks for your post.
 
I believe you are using Windows PC.
Then, you can block the webpage https://photos.google.com within all browsers available on your phone & desktop PC so that you do not visit that site again accidentally.
Or you can edit the Host file to redirect https://photos.google.com to your home page.


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Question: How to recover my photo

Haw to recover my photo and important my photo



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Question: I don't want Photos to include every photo on my device.

For example, I use the app BlackPlayer Ex to play music and when one of my albums doesn't have cover…

For example, I use the app BlackPlayer Ex to play music and when one of my albums doesn't have cover art it can download it. But every time it downloads a cover the cover shows up as a new album in Google Photos. So I have like 20 albums that are just one photo. It's very annoying. Please help me

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Open google photos app, tap the menu on the left and choose device folders. Are each of these folders set to sync? If so disable sync for the folders you dont want.


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When I click device folders this is what I see. Not sure where to click off on syncing



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This is what i see when I tap into a folder. There is no slider. 

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Ahh, so it's not actually saving albums, it's just the albums view again shows 'photos on device'.

And no, the Photos app is acting like a Gallery app, so it will always show every pic file saved to phone as that is it's function. 

You're only option is to either stop the album art from being saved to your phone (depends on app it is coming from) *OR* you can put a .nomedia file in each folder, which hides the folder/directory from Gallery apps. If all those music player folders are in 1 directory, it would be easy to hide the entire directory with a .nomedia file. 

Other wise there is nothing else to do.


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Question: How to recover may delete photo

Hello sir. May Aall Delete may photo recover please sir help



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Question: How to share all albums with public

I would like to share all of my photo albums through Google Photo with the public. Right now, I've c…

I would like to share all of my photo albums through Google Photo with the public.  Right now, I've changed the settings and made them all "visible to the public with a link\

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@Cameron,
You are right: Google does not have the option to make albums "Public\

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Thank you for the quick response.  Does anyone know if this will ever be a piece of functionality that google photos provides?  I imagine it is a pretty popular task that people want with this service.

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I don't know why Google insist on being so unreasonable and removing all options to get Public Albums. When albums were uploaded with Picasa there was a public option that truly was public and anyone with a link to the album archive could see them; although Picasa still works it won't upload now. Google are driving me away from using Google.

Richard Cannon


Answer:


@Cameron,
You are right: Google does not have the option to make albums "Public\

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Question: cancelled and order and have not received a refund yet

I placed and order for 2 photos and realized it had the wrong address so I cancelled the order and f…

I placed and order for 2 photos and realized it had the wrong address so I cancelled the order and fixed the problem when I placed a 2nd order but my card was charged for both orders and would like to know when I will receive a refund for the order I cancelled.

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Question: How do I allow access to my SD card in order to delete photos from it? I have Android 6.0, NOT 7.0.

Delete some photos that are in my SD card. It's telling me that I have to give permission to delete …

Delete some photos that are in my SD card. It's telling me that I have to give permission to delete from SD card by allowing access. I only have Android version 6.0 though. Can't find it ANYWHERE! 😩😟

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I having the same issue and I just Googled it and I found these messages. Has anybody figured it out? If so can you email me GH pools at yahoo. Com

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Question: I want to recover my photo last 6 month its very important

I want to recover my photos lost 6 month



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Question: Recovery my photo and video

Dear sir recovery my photo and video



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Question: Photos recover

Sir it has important photos who delet so pls pls...... Recover and I'm open who photos seen another …



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Question: Who is this person ?

I think he's a scammer



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Question: How to recover deleted photos once removed from trash?

I have deleted some important photos and i also cleaned the trash. So is there any way i can restore…

Please use the Help Center's search feature to look for similar questions and topics before making a new post. This question has been asked and answered countless times already. 
 
--------------------
 
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
 
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
 
 
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
 
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place. 
 


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Question: Backing up texted photos

I have backed up and synced and have plenty of storage. For some reason when people have text me pho…

I have backed up and synced and have plenty of storage. For some reason when people have text me photos, I save them to my phone photos, but they aren't being saved into Google photos. Any help would be appreciated. 

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Question: Recover photos

How to recover photos



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Question: How to recover deleted photos from google photos

Hello google Unfortunately nd by mistake i deleted the photos forom google drive. Please help me out…

Hello google 
Unfortunately nd by mistake i deleted the photos forom google drive. 
Please help me out to recover the photos. 

Answer:

Please use the Help Center's search feature to look for similar questions and topics before making a new post. This question has been asked and answered countless times already. 
 
--------------------
 
When you attempt to manually empty the trash bin in Google Photos, a warning message box appears that explains you are about to permanently delete those pictures and videos. If you choose to proceed anyway, there is nothing that any of the volunteers in this forum can do to help you recover your pictures. 
 
The information on the following Google Photos Help pages will help you become more familiar with finding, deleting, and restoring your pictures: 
 
 
If you deleted pictures or videos that were not previously backed up to your account through the Google Photos app, then unfortunately there's nothing that Google or any of the volunteers in this Help Community can do to recover them. 
 
Files that existed only on your phone, ones that were never uploaded to the cloud, cannot be recovered or restored by a cloud storage service. Simply put, Google can't help you recover files it never had in the first place. 
 


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Question: How to recover belete photo

Hlo how to recover belete photo plz delete pic need



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Question: I have a screenshot of a poker App in my photos App,i want to download it but i cant find the App .

I go to the photos App and can see it but not in the playstore.

Hi Joey Smith,

You can't find the app in Playstore using screenshots. 

You may have a chance to find your app by following this https://support.google.com/googleplay/thread/3059982?msgid=3060442 answer.

Please remember, Google photos help community only handles Google Photos related issue. If you have further questions regarding Playstore, please ask your question in https://support.google.com/googleplay.


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Question: how to recover

i won't reastore delete photos please back my photos it's important



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Question: Find and Delete DUPLICATE Pics

Hi there, is there a way to find DUPLICATE photos and delete duplicates, in order to efficiently uti…

Hi there, is there a way to find DUPLICATE photos and delete duplicates, in order to efficiently utilize my storage? I believe i hv several duplicates i need to delete. This option would be sooo helpful.  Please advise...thx!

Answer:

Some look-alikes (that is something different then duplicates) is no drama, but thousands would be. 
So come back and be more clear about the possible cause of these "dups" to prevent more. 
And read about dups first. 
See you again soon.


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Question: Given the unreliability of face grouping, is it safe to use it as a permanent index?

In group photos, face grouping recognizes some people and not others, even if those unrecognized hav…

In group photos, face grouping recognizes some people and not others, even if those unrecognized have been recognized (and named) elsewhere. And it certainly often doesn't acknowledge new people. Hence I find that I've been letting face grouping do its thing where it can, but for those unrecognized I name them in the description field. Fine. But should I use the description field to name even those people whose faces have been grouped and acknowledged by the app? I'm worried that given the buggy nature of facial grouping I may lose all of this data at some point and I should probably bite the bullet and name them manually in the description field as well.

Answer:

Unless you have experienced different behavior, it is likely safe to assume that Google will continue properly to group faces that it got right in the first place. Your experience of the algorithm being imperfect is shared by other users, but I'm unaware of anyone reporting an image once correctly grouped losing its group.

Let me know if this helps (and if it does please select the Recommend button below to help other users with similar problems).


Answer:

Thanks for the answer. Very reassuring. But what if facial grouping gets switched off by accident?  There seems to be some suggestion on these boards that if you switch it off, it might not come back. Or is it simply that it might take a long time, so it just seems to some that it's not coming back?

Answer:

Yes, I suppose if you turned off Face Grouping off then when you turn it back on the algorithm could malfunction when it reloaded the groups. And to be clear, there is no guarantee that it won't malfunction even if you never turn it off, it's just that I think either event is unlikely. The more typical problems with Face Grouping is that it takes time for the servers to catch up to users collections and then can't properly identify some faces. I am unaware of faces once properly identified going askew. 


Answer:

Like for Lobalobo, Face Grouping always worked well for me, but there are numerous complaints that it stopped working, which also can mean that you just have to be patient. 

But instead of adding the names in the Description field, I would rather create an album. You can add multiple selected photos in one go, and they do not appear on the screen when you browse. And you can with a few clicks add all the photos of the Face group or better: make it a so-called "Live" album (Automatically add photos of selected people & pets) so that photos from the face group are automatically added.


Answer:

Yes, I suppose if you turned off Face Grouping off then when you turn it back on the algorithm could malfunction when it reloaded the groups. And to be clear, there is no guarantee that it won't malfunction even if you never turn it off, it's just that I think either event is unlikely. The more typical problems with Face Grouping is that it takes time for the servers to catch up to users collections and then can't properly identify some faces. I am unaware of faces once properly identified going askew. 


Answer:

Unless you have experienced different behavior, it is likely safe to assume that Google will continue properly to group faces that it got right in the first place. Your experience of the algorithm being imperfect is shared by other users, but I'm unaware of anyone reporting an image once correctly grouped losing its group.

Let me know if this helps (and if it does please select the Recommend button below to help other users with similar problems).


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Question: How do I turn on snapshot

Don't know how to turn it on



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Question: How to recover photos

Hello how want to delete photo how to recover

Deleted Photos are stored in Trash for up to 60 days, if you delete Photos again from trash, that's two times deletion.
 
Unfortunately, once Photos are deleted from trash there is no way to retrieve them back :(  
 


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