Google photo QA: Want to erase old IPad how do I know it won't deleate picture from Google photo

Question: Want to erase old IPad how do I know it won't deleate picture from Google photo

I want to erase my old IPad2, but I want to know for sure when I do, that I don't lose those origina…

Hi Donna, if you delete Google Photos and Google Drive from the old iPad2 then re-check at https://photos.google.com/ to make sure the photos are still there, it will then be safe to erase your old iPad, Regards. Peter

Answer:

If I delete google photos & drive (what is that anyway) and then check the site you said & my photos aren't there then have I lost them?

Answer:

If they are not there it means that they have never been backed up. What you see on the iPad must be what you have in iCloud on the Apple Photos Camera Roll. The Google Photos app on the iPad does not contain any photos it is a portal which views the Camera Roll

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Question: I am using android 7 on my phone. Cannot find a simple way to upload my pictures to a shared folder.

The shared folder is on another account.

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Question: Google photos is hanging very much

Finding photo

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Question: If offered, does Google buy your photos to use as screensavers?

Several of my friends always ask about my photos and use them as screensavers. Its almost a daily oc…

Several of my friends always ask about my photos and use them as screensavers. Its almost a daily occurance. They have suggested I should get Google to use them. Do/can they? How do i go about this?

Answer:

Never heard of, because Google Photos basically is private and for sharing selected images with private persons.

But if you sell your images via public media like Smugmug, it may become a different story.

See https://enviragallery.com/best-places-to-sell-photos-online-and-make-money/

Answer:

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Question: Unable to make movie of myself with one of my friend. I dont have any issue with anyone else

I have tried different movie type... Fathers day, valentine's day, etc... But none works.... We have…

I have tried different movie type... Fathers day, valentine's day, etc... But none works.... We have a lot of pics togethers. Everytime I try to create movie it says it will notify you but it never does. I dont have this issue with anyone elese

Answer:

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Question: Todas minha fotos sumiram

Todas as imagens que tinha no backup sumiram, algumas estavam na lixeira. Mas as demais simplesmente…

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Question: Quero mudar a organização de fotos, como fazer ?

Como organizar os álbuns do meu jeito

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Question: My photos not open

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Question: Something in restoring app backups is causing problems with my Samsung s8. Can I delete them?

I've looked seemingly everywhere... The phone works fine until the restore.

Hello Luke,

Welcome to the Google Photos Help Forum.

Could you please elaborate the issue or your query for me to assist you better? Also, please share a few screenshots of the issue you're experiencing. Ensure you don't include any of your personal and/or account information in the screenshots that you share.

Keep me posted.

Regards,

Amanda

Answer:

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Question: Why are only the videos in an album downloading when I hit download all?

I added all the pictures and videos from one year into an album. Then I selected download all but on…

I added all the pictures and videos from one year into an album. Then I selected download all but only the videos were downloaded to my computer. I had done this same process with another album and did not have an issue.

Answer:

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Question: Hi I cannot find my nude photos of me and my wife having sex

Looking in my photo gallery

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Question: Every time I try to share an album but every time I try it says "can't share album". How do I share?

I have tried sharing several times over several days after it said to wait a few minutes. I have als…

I have tried sharing several times over several days after it said to wait a few minutes. I have also tried to go into the sharing options but the same error comes up. What is the best way to share the album?

Answer:

Hello Sara,

Thanks for posting in the Google Photos Help Forum.

I understand how important Google Photos is for you and I'll be happy to help. Could you please uninstall and reinstall the Google Photos app on your iOS device and login with the same Google Account to check if this sorts the issue?

Let me know how it goes.

Cheers,

Amanda

Answer:

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Question: Are archived photos and screenshots backed up to Google drive?

I have a few screenshots and pictures that I can't keep in my mainstream gallery. So I added to them…

I have a few screenshots and pictures that I can't keep in my mainstream gallery. So I added to them to archive. So I wanted to know if they are backed up to the Google drive automatically because I can't afford to lose them either.

Thanks and regards.

Answer:

They are shown on Google Drive also, but that function will stop soon or is stopped already.

The contents on Drive will stay and will take no additional storage.

See this link

Answer:

They are shown on Google Drive also, but that function will stop soon or is stopped already.

The contents on Drive will stay and will take no additional storage.

See this link

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Question: CR2 Raw Photos: Are they supposed to take up space or not? (High Quality Backup)

I'm using the PC Backup & Sync App to backup my old photos. I have a ton of RAW (CR2) photos from my…

I'm using the PC Backup & Sync App to backup my old photos. I have a ton of RAW (CR2) photos from my old Canon Powershot S95 and S110. These were the equivalent of what cameraphones are today but back in 2011 where cameraphones could not do so well with low light.

My current setup:

High Quality backup (Not Original)
Latest PC app to backup photos

My desired outcome is for these photos to be backed up and be treated like JPEG photos where they don't take up space. Before you chastise me for wanting to downgrade RAW to some compressed photos, my point isn't so much to backup my RAWs, but to have all my photos archived. Photos that I care about have already been post-processed and printed or put in some sacred album. My desire is for the rest of these CR2 photos to be uploaded just like how Google Photos on Android backs up every photo I snap. I snap a LOT of photos on my phone and only a few ever make it to social media or get shared, but to have them all backed up is nice. I'd like to replicate that for my S95.

What I found was uploading the RAW photos seems to gobble up space? So do RAW photos not get compressed? If so that's a bit confusing. And before you tell me to skip the RAW photos in the app, that's also not what I'm trying to do.

Edit 1: Is it because S95 is not supported?

Answer:

Hi Dennis, yes the S95 and S110 are not supported File types and sizes. You can get a free dng converter from adobe which will allow uploading in HQ Regards, Peter

Answer:

Hey PeteranDi,

I am in a similar situation. I have a ton of CR2 files and just converted them to dng. But it's still not uploading them. It's just always saying "Preparing photos.'

Please help! Thanks

Answer:

Hey Dave,

sorry this was missed, you probably know the reason why by now as TW rolled out.

Are you still having problems?

Peter

Answer:

Hi PeteranDi,

Hahaha yes- I'm very familiar with the TW mishaps.

And yes! I'm still having problems. I've tried CR2 converters but they aren't helping :-( I have like 2000 CR2 raw files from my trip to Africa and I can't upload to Photos to share with my buddy :(

Help! Thank you so much

Answer:

I tried to upload my all cr2 photos (Canon EOS mark II). Google backup even doesn't see them. Today I will try to convert them to dng and will let you know.

Answer:

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Question: How can I recover my videos in google photos?It was parmanently deleted.Kindly help me please.

Please recover my videos in google photos.

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Question: Wan back my photos help me take back photos

My photos

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Question: I have images in pending upload from 1st January that are "uploading forever" i.e never uploading.

Photos from 1st january keeping stuck in pending uploads. I can't see what these photos are (not eve…

Photos from 1st january keeping stuck in pending uploads. I can't see what these photos are (not even small preview).

All other photos before and after have synced and uploaded perfectly.

How can I see and backup these "ghost photos" ? Or at least delete them from the upload queue, where they are taking network and ressources for nothing ?

Thanks to anyone answering.

Answer:

Hello Etienne Brodeau,

A complete reset of the Google Photos app may be required.

Check the app trash to make sure there are no photos and videos mistakenly deleted
- Empty the trash
tap the account icon at the top right
tap your email address and select Use without an account
Power down/up or restart the device
sign in again making sure you are using the correct email
check that the Backup & sync settings are correct and using the correct email
wait until getting photos finishes, could take a while
- Please wait until it completes leaving the app open and plugged in if necessary.

Regards,

Peter

Answer:

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Question: Plz recover deleted photos

Pls recover parmently deleted photos 2019 9th jan

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Question: Problem downloading edited version of video made with Google Assistant.

I edited a video on my phone that was automatically made by the Google Photo Assistant. I made sure …

I edited a video on my phone that was automatically made by the Google Photo Assistant. I made sure to hit the "Save" button.

When I play the video in Google photos on my computer, the edited version is displayed. However, when I download the video to my computer, the file contains the unedited version.

When I play or download the video on my phone, the unedited version is displayed. However, when I enter back into the editor function on my phone the "downloaded clips" are of the edited version.

Obviously the edited version is saved, but it seems there is a glitch. How can I download the edited version?

Answer:

Hi Andrea,

Welcome to the Google Photos Help Forum.

I do understand the inconvenience you're facing foe not being able to download the edited version of video through Google Photos.

Therefore, could you please confirm how did you make a video for Google Photos through Google Assistant? It would also be better if you can write back to me with the steps that you've followed so that I can take it forward.

Looking forward to hear from you.

Best,

Emma

Answer:

Hi Emma,

The video was a "Movie" that was automatically generated by Assistant using photos and a portion of a video that I had taken on Monday afternoon.

I didn't really like one of the photos that was included in the video, so I tapped the edit function on the right bottom side of the screen of my phone. The "clips" appeared and I selected the photo I didn't like and tapped "Remove" to delete it. I scrolled to the bottom of the list of clips and selected the button to "Add more photos and videos." I selected a new photo that I wanted. As well, I added another 1 second video clip to the end of the "Movie." Then I tapped the music button and selected a different tune from the "Theme Music." I played the video back in edit mode and it looked great. I pushed the "Save" button in the upper right hand corner, and the circle appeared so that it seemed as though it was processing.

When I went to play back my Movie again once out of the edit mode, the unedited version played instead. I went back into edit mode to see what was going on, but when it downloaded the clips, they were my edited version. I watched the video again in edit mode. It looked great, and since there were no changes to make, I tried saving again. But again, once I exited out if edit mode, only the unedited version will play on my phone. I then tried downloading the "Movie" to my phone, but it downloaded the unedited version.

Then I went to my computer and opened Google Photos and went to the Assistant. I played the video on my computer, and my edited version was displayed! This was great. I selected the option to download the video to my computer, but when I opened the saved file, it is the unedited copy. Even though I can view the edited copy on my computer from the web, I cannot download it.

I tried again yesterday and today, but I'm experiencing the exact same problem.

This is strange, because I have edited and downloaded several other "Movies" that were automatically generated by Assistant in the past, and never experienced any issues.

Any help to resolve this issue is appreciated.

Thank you.

Andrea

Answer:

Hi Andrea,

Thanks for posting back.

Could you please share a screenshot with me so that I can look into the matter and take it forward? Also, redact any personal information while sharing the screenshot.

Let me know if this helps.

Best,
Emma

Answer:

Hi Emma, I've having very similar issues. Not sure if screenshots will help, but I have some example links I can share with you directly. They play one video (the correct one), but download the incorrect version. It seems to be holding on to old versions in the background E.g. I edited an auto-created one, Saved, then downloaded to device, but the one downloaded was the original, and having downloaded it the one in the app changed to the original unedited version. I then deleted from device and the edited version returned. I tried to get around this by creating one from scratch mirroring the edited version. I saved a version, then realised it didn't have the right music, so went in and changed the music and made a few other edits, and have since made more edits. These changes all seem to be held, but if I download it the version that is downloaded is my first save (at least I think it is the first one, certainly not one of the later ones). I have another interesting facet in that I have different versions appearing in the app and on desktop. It's all very frustrating and I've spent a number of hours trying different ways to get a downloaded version or a shared version that is the one I want.

Answer:

I stumbled on a way to download the edited video.

On my Windows 10 machine, in my Google Chrome browser, I went to Google Photos and then I went to albums. I then selected the videos collection on the top row of that page. I clicked on the problem video and it started playing. Then I right-clicked directly on the playback and got a menu of options that began with "Loop". When I right-clicked again on the playback again, I got a menu that included the option to "Save video as" and clicked on that option. It opened up a Window to save the video as "videoplayback.mp4". When I clicked on that option the edited version of my video downloaded and I was able to upload that to YouTube. (When I try to replicate this, sometimes I get the second menu and sometimes not. I don't know why, but try a few times before you give up.)

Obviously, this is not a fix, but an ugly workaround. For those of you with an urgent need to save your video, I hope this helps, but I cannot guarantee it will work. Good Luck!

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Question: How can I retrieve my dog's pictures?

I can't retrieve my pictures that I know should be there. I saw them one day and the next day I coul…

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Question: How can I stop seeing other people's photos?

At some point I guess I was added to some kind of group (relatives) and now I see all these people's…

At some point I guess I was added to some kind of group (relatives) and now I see all these people's photos on my Google Photos and it's freaking me out because I don't understand which of my photos they can see so I want to make sure

- I don't share any photos with them (apart from some albums which I may want to explicitly share with some people)

- I don't see their photos popping up in my Google Photos anymore as well.

I've blocked uploading photos from my phone to Google for the time being because I don't feel in control of them anymore....

Answer:

Hello there,

Welcome to the Google Photos Help Forum.

-->>At some point I guess I was added to some kind of group

No worries Ruben I will help you in this.

Firstly if you are seeing other people's photos that means you are added to a shared album by your friends or others. Here you can only see photos they have uploaded to that shared album to you. They cannot see your photos.

-->>I don't understand which of my photos they can see

The pictures uploaded to Google Photos are private by default unless you specifically share them with others manually.

so if you are sharing any album or photos with others go to https://photos.google.com/sharing.

You will find all the shared photos and albums listed under the Sharing tab of the Photos app or website.

Here you can view and stop sharing an album, remove people from any album and you can also Leave an album here so that you can stop seeing others photos.

Learn more: Stop sharing, Leave an album & manage settings

However, if the backup is turned on or you manually backup a photo to Google Photos, it will reflect on your other devices where you are logged in with the same Google account.

Make sure you are the only person has access to Google Photos. If someone else are using your Google account then there is a chance that they are uploading photos to Google Photos.

so make sure you log out of unknown devices.

Go to your Google Account.
On the left navigation panel, select Security.
On the Your devices panel, select Manage devices.
Select the device Sign out.

Also secure your Google Account by changing your password so that others do not use your account to sign in again on unknown device.

In other cases if you are using social apps like WhatsApp, Messages, and Kik..so on. You may view photos some one sent you through social apps on your Google Photos. Images from Social apps gets automatically downloaded you can change these settings by accessing those apps.

Learn more Changes to backup & sync settings for messaging apps

Hope this info helped you. Please comment back if you need any more info.

Thank You.

Best regards, Prudhvi (volunteer Google Photos user)

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Question: My favorite album, like to make prints to my canon selphy 1300 photo printer

Installed the canon printer will not print from my favorite album but from the library

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Question: Photos are missing from Google photo timeline but show up in "remember the day". How can I access ?

Photos gone I didn't delete

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Question: If I bought the monthly storage will it work on more than one device or do I have to pay twice?

I bought the monthly extra storage for my photos. I have the extra memory storage working on my main…

I bought the monthly extra storage for my photos. I have the extra memory storage working on my main phone which is iPhone and now I'm trying to see if everything came over on my android and it only transfered a few of my pictures because it ran out of storage since it only says I have 15gb. I don't want to have to buy it again.

Answer:

Hello Belinda,

Monthly storage is account based and only applies to photos backed up to photos.google.com

If Backup & sync is switched on you should see the web copy from all devices using the same account,

Regards,

Peter

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Question: Photos disappeared after moving to another device folder

So, i've been on holiday and organizing my photos in two different device folders, (i'm using a pixe…

So, i've been on holiday and organizing my photos in two different device folders, (i'm using a pixel 2) which were also set to sync&backup. However i noticed over 200 pictures are missing for no reason. They're not in trash, i can't see them using the web browser, or a file manager. I'm not using a 3rd party app so it's not an answer either.

I managed to find 20-30 of them from get.google.com/archive because they were synced before i left my hotel and lose wifi, but the rest were taken when i had no internet and disappered before i was online again. Things get stranger because 1 of 5 photos i took within a few seconds is visible but the others (and 90% of them) are gone. It's also strange that some of the photos appeared as they were taken on April 21 or 22 even though I took them today (23) (this was fixed after a few minutes by itself).

It's very frustrating to lose almost all the photos you took after walking more than 7 hours, especially when your reason to buy a Pixel 2 is not carrying a dslr camera all the time.

I've seen similar posts from 2017 and quite a lot from last week, hope this will be fixed in a way that i can get my photos back.

Answer:

Hello Gokhun,

Thanks for posting in the Google Photos Help Forum.

I understand how important the photos are for you and I'll try my best to help. It can be possible that the photos weren't uploaded successfully to Google Photos (cloud) and also make sure you're logged in to Google Photos with the same Google Account that you used during the backup. Photos/videos that are not synced or backed up, will still appear in Google Photos and will have this icon

(which means not synced/backed up) or some photos/videos will also show up with the two arrows in a circle mean backup is in progress.

Once the upload is complete there will be no icon on any photos/videos. Often, many of us misinterpret that they are all backed up because the photos/videos show up in Google Photos and we over see the icons on each photo/video. If the photos/videos weren't backed up they cannot be deleted from the Google Photos library nor Trash.

In case, you are uploading a large amount of data (photos/videos), please know that it might take 24-48 hours for the photos and videos to sync across all devices. Please ensure to have 'Backup & sync' enabled on the Google Photos settings while you're backing up your photos and videos. To check is the content is backed up, login in to photos.google.com to checked for your backed up photos and videos.

However, if you're sure they were backed up, I recommend you looking for your video here:

If a photo/s is deleted from Google Photos, it would go to Trash/Bin for the next 60 days (after deletion). Unfortunately, if the photos aren't found in Trash or deleted from Trash, I'm afraid, you might not find them else where to recover them because Trash is the last resort to retrieve your lost/deleted photos.

Meanwhile, also try giving the below steps a try once again in a sequence to help resolve the issue:

Close the Google Photos app and re-launch it.
Sign out and sign back in to Google Photos with the same Google Account.
Clear App data:

Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Photos in the list.
Touch Clear data.

Update the Google Photos app on your Android phone:

Visit the Google Play Store.
Open Google Photos.
Touch on Update.

Let me know how it goes.

Best,

Amanda

Answer:

Hi Amanda,

By looking at your answer, i doubt if you actually read what my problem is. What i'm saying is, the photos are disappeared when i was offline and moving them into another device folder from 'Camera' folder - so it has nothing to do with waiting 24-48 hours, or being synced or not synced. Like i said before, they're not in trash because i didn't delete them (i checked it anyway but they're not there). They're not visible in any of the links you mentioned, they're not coming back when i logout and login or switch accounts. I already checked the links, but again, it has nothing to do with google photos or drive because I was offline. They were in the folder and 10 minutes later they were gone.

I hope you can dig this deeper and give me an actual feedback instead of copy pasting what is already in the FAQs.

Answer:

Hi Gokhun,

Thanks for responding.

In that case, these photos are not yet backed up or synced to Google Photos. I recommend contacting your device manufacturer for further assistance.

Best,

Amanda

Answer:

I've had this exact same problem twice, also on a Pixel 2. If, when I am offline and not backing anything up, I try to "Move" multiple photos from my main camera gallery to a device folder that is not set to Backup & Sync only one of the photos is moved and the other are all lost forever, at least as far as I can tell. It is extremely frustrating.

Answer:

This just happened to me on vacation in Ireland. Of course the best pictures I took are all gone from a span of 5 hours. And I noticed the other images from the previous day are gone as well. I guess if I don't move them hopefully they will backup and the rest of my images will be there. I'm actually heartbroken and was hoping there was a way to get them back besides going back and recreating them all.

Answer:

The same thing just happened to me when I upgraded phones. I upgraded from a samsung galaxy 7 to a samsung galaxy s9. It's heartbreaking! I had over 5000 photos that disappeared. I have read on other blogs that it is a glitch in a software update! Those are memories of loved ones that are no longer here that can't ever be replaced! I am totally sick over this!

Teresa

Answer:

I have a brand new pixel too and this has happened to me every single time I move photos into a new folder. I don't like to back up my photos as they're usually not important to keep long term but they shouldn't disappear just because you move them and you shouldn't have to have your device constantly backed up for fear they might disappear at any moment if you try to organise them. This is clearly a software problem that falls on the manufacturer and to be honest it's one that pisses me off. Another issue I have is when my phone enters low battery mode after it drops below 15% the home button becomes inaccessible. It only appears for a brief millisecond when I tap the screen to bring it up and I am unable to select it fast enough before it disappears. If I enter a video that doesn't have its own enter/exit full screen button, I get stuck on that screen and my phone can only display that video. Basically you guys blew it in these two areas. How do you fix this?

Still less glitchy than an iPhone tho, but that's because they set a low bar, not because you guys went all out and did amazing

Answer:

How more simply can I put this? I had image X in folder 1. I select image X and say move to the "camera" folder. It moves there and i can see it. one second later is disappears before my eyes!

Answer:

Two years after this post was originally made and I just had a similar problem. Spent hours trying to find a handful of pictures to draw, moved them to a different folder to organize them, and POOF. They vanished. I've been using this folder for a couple of months now and never had any issues until now. I don't understand how this fatal bug is still persisting.

Answer:

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Question: My mom ordered a canvas and expected the edges to be blue-wrapped, instead it wrapped the entire pic

My mom ordered a canvas and instead of it being blue-wrapped it is picture wrapped and therefore cut…

My mom ordered a canvas and instead of it being blue-wrapped it is picture wrapped and therefore cutting off a lot of the photo that she submitted. How can I get ahold of google photos customer service?

Answer:

Hi Stamatia,

I recommend that you report the issue to Google as this help page explains under "Report a damaged canvas print" https://support.google.com/photos/answer/9463659?co=GENIE.Platform%3DAndroid&oco=1 Or use this contact form https://support.google.com/photos/gethelp

If you subscribe to Google One there are additional contact options here https://one.google.com/support

Answer:

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: How do I delete?

How do I delete back up pictures

Hello Dolores Buchanan

Thanks for reaching Google Photos Help Community.

How do I delete back up pictures?

Do you want to delete pictures or do you want to delete(free up space) all backed up photos from your device...?

I would like to answer for both categories.

Delete Pictures

You can Delete your pictures easily in Google Photos. Here's how you can Delete photos & videos

On your Android phone or tablet, open the Google Photos app .
Sign in to your Google Account.
Tap and hold a photo or video you want to move to the trash. You can select multiple items.
At the top, tap Trash .

Important:

If you delete a photo or video that’s backed up in Google Photos, it will stay in your trash for 60 days.
If you delete an item from your Android device without it being backed up, it will stay in your trash for 60 days.
If you see a photo or video in Google Photos that you think you deleted, it might be on a removable memory card. To delete it, use your device’s gallery app.
If you use a Pixel, backed-up items will be permanently deleted after 60 days. However, items that aren’t backed up (only stored locally on the device) will be deleted after 30 days.

Please learn more about deleting your photos here Delete or restore your photos & videos

2. Free Up Space on your Android device

You can use Google Photos to save space on your phone when you remove photos from your device that are safely backed up.

On your Android phone or tablet, open the Google Photos app .
Sign in to your Google Account.
Tap your account profile photo or initial Photos settings Free up device storage.
You'll see how much space will be freed up. To delete all the items from your phone, tap Free up.
To see your photos and videos, go to photos.google.com or open the Google Photos app .

What happens when you remove photos and videos from your phone

If you remove copies of photos and videos on your phone, you’ll still be able to:

See your photos and videos, including the ones you just removed, in the Google Photos app and photos.google.com.
Edit, share, delete, and manage anything in your Google Photos library.

You won't be able to see photos and videos you removed if:

You use your mobile device's built-in gallery.
You're offline.
You're not signed in to the Google Photos app .

Hope this info helps you Dolores Buchanan. Please do comment back if you need any more info.

Thank you & Have a great day.

Regards,

Prudhvi.

Answer:

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Question: Has anyone else experienced Photos re-uploading all yours photos again.after April 2021 update?

While online at my Photos page, I noticed that Photos had not uploaded any recent shots I have taken…

While online at my Photos page, I noticed that Photos had not uploaded any recent shots I have taken. I opened the app on my Android Samsung Note 10+ 5g and noticed that it was trying to upload almost 10,000 photos from my phone that have already been backed up. Had anyone experienced this since the last Photos update a few days ago? Does anyone have any suggestions about what to do to clear the backup queue? I am concerned that if I abort the process that I may lose work from online.

Thanks for thinking about this..

Jeff

Answer:

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Question: I see all my photos on my phone but not on my tablet

My phone has all my photos but my tablet google pics havent updated since last year

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Question: Hello sir my impotent photo parmametry delet pleas backup my all photos delet in 3 months

My photos permanently delete not recovery problem

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Question: Retrieving recently modified versions of older photos

My wife likes to edit/touch up older photos on Google Photos. She then wants them downloaded and sav…

My wife likes to edit/touch up older photos on Google Photos. She then wants them downloaded and saved on a RAID Drive. There does not seem to be an easy way to locate these pictures. They are often scattered over multiple months. The only way I know to find them is to scroll through the already saved photos on one screen and visually compare it to the Google Photos on her phone. Any help would be greatly appreciated. She is a professional photographer and uses the phone for candids. She often takes over 2,000 photos a month. It's like looking for a needle in a haystack.

Answer:

@James

Professionals are famous because of their amounts, so the only way she can help you is by marking their edited pics with a star, because then they automatically can be found at Favorites down on the Search page of the app or down on the https://photos.google.com/explore page on the web. And then it becomes easy to download for storing on external disc.

Sorry

Answer:

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Question: Free up karne mere sare pic chale gaye hai to woh kese vapas laye ?

Free up karne ki vajah se jo bhi picture delete ho gai hai woh mujhe vapas chahiaa

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Question: Audio comment on photo

Is there a way to record an audio note for a photo? There are times when I want to attach smite to a…

Is there a way to record an audio note for a photo? There are times when I want to attach smite to a photo, such as to identify the subject for later reference. Recording an audio note would be the easiest way to do this. This seems like an obvious feature but I don't see a way to do this on my pixel 4a 5g.

Answer:

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Question: How do I I move a video to my Photos

To move a video to my Photos

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Question: Why do I keep having a notice on my photos? I have tried everything I know of to get rid of it. Tia

I have a notification on my photos icon. Have checked everything out and it will not go away. Please…

I'm an astronomy and space popularizer, a Google enthusiast, and a co-host of the first Italian space podcast since 2007.Having been fully in the Google ecosystem since the start I have extensive experience with its products. I was an early adopter of the search engine in 1998 and Android in 2009. As a member of the Top Contributors, and later Product Experts Program, I have been helping users in the official support forums since 2013.

Answer:

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Question: I saw all of the 362 pictures and videos on Google picture so I erased them from my phone. When I went back to Google pictures they weren't all there. I don't think they were finished downloading, even though I saw all of them, can they be retrieved now that i have erased them from my phone?

I tried calling Verizon. They suggest I contact you.

I saw all of the 362 pictures and videos on Google picture so I erased them from my phone. When I went back to Google pictures they weren't all there. I don't think they were finished downloading, even though I saw all of them, can they be retrieved now that i have erased them from my phone?

Answer:

Hello Joanna,

Thanks for posting in the Google Photos Help Forum.

(which means not synced/backed up) or some photos/videos will also show up with the two arrows in a circle mean backup is in progress.

However, if you're sure they were backed up, I recommend you looking for your video here:

Meanwhile, also try giving the below steps a try once again in a sequence to help resolve the issue:

Close the Google Photos app and re-launch it.
Sign out and sign back in to Google Photos with the same Google Account.
Clear App data:

Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Photos in the list.
Touch Clear data.

Update the Google Photos app on your Android phone:

Visit the Google Play Store.
Open Google Photos.
Touch on Update.

Let me know how it goes.

Best,

Amanda

Answer:

Thank you, Amanda. They did not finish downloading. I mistakenly deleted my photos off my phone too soon. I appreciate your help. I definitely learned from this.

Answer:

Hey Joanna,

Thanks for responding.

Oops! that's sad. Please check if you have your photos saved else where like hard drive or memory stick.

Regards,

Amanda

Answer:

Hello Joanna,

Thanks for posting in the Google Photos Help Forum.

(which means not synced/backed up) or some photos/videos will also show up with the two arrows in a circle mean backup is in progress.

However, if you're sure they were backed up, I recommend you looking for your video here:

Meanwhile, also try giving the below steps a try once again in a sequence to help resolve the issue:

Close the Google Photos app and re-launch it.
Sign out and sign back in to Google Photos with the same Google Account.
Clear App data:

Open your device's Settings app (not the Google Settings app).
Touch Apps.
Select Google Photos in the list.
Touch Clear data.

Update the Google Photos app on your Android phone:

Visit the Google Play Store.
Open Google Photos.
Touch on Update.

Let me know how it goes.

Best,

Amanda

Answer:

Hey Joanna,

Thanks for responding.

Oops! that's sad. Please check if you have your photos saved else where like hard drive or memory stick.

Regards,

Amanda

Answer:

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Question: How do I move photos to my SD card?

I'm trying to move some photos from device storage to SD card but I can't find how to do that.

Hello Teresa,

Open Google Photos
Tab Library
Tap the desired folder under Photos on device
Select photos by long pressing then tap others after the tick confirms the first selection
- You can also long press and stroke down to select a batch
Tap the 3 dot menu top right
Tap Move to folder
Tap New SD folder, type a folder name then tap Create

Note that if the photos are backed up to Google Photos this will not remove them from the Photos view and even if the new folder is not selected for Backup & sync any contents will still be deleted if deleted using the Google Photos app.

You should also have a setting in your camera app which saves new photos to the SD card.

Regards,

Peter

Answer:

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Question: Why my Google account was stopped

I want my Google account because he is stopped

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Question: I lost 300 pictures on my old tablet that broke and i dont have the phone no more i for got my pas

I forgot my password for my old account there was pictures of my mom that just passed away I don't k…

I forgot my password for my old account there was pictures of my mom that just passed away I don't know how to get them back please help

Answer:

@Kathy

My condolences, but you can't be helped here either and certainly not fast.

You can try to recover that account, but I am afraid that Google has skipped it because of not being in use for long. See recover account

We always have to repeat the same preach: if people don't make copies on their computer neatly edited and organised, the cloud can be too far away.

Sorry to tell

PS: the pictures don't need to be at Google (photos.google.com) at all, but just stored on the broken tablet only. Maybe a repair station is able to copy them on a thumbdrive?

Answer:

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Question: I'm creating a link to share photos.but can't getting the photos when others adding to the same link

Every time while im creating a Google link to share Google photos my friends getting all those photo…

Every time while im creating a Google link to share Google photos my friends getting all those photos in the link but while they are adding Google photos i couldnt able to see even the photos ( I'm even giving permission to others to add pics while creating the link)

Answer:

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Google photo QA

Monday, March 21, 2022

Want to erase old IPad how do I know it won't deleate picture from Google photo

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