Monday, March 21, 2022

Rearrange Pictures in Collage

Question: Rearrange Pictures in Collage

I wanna move the pics in collage in a different order. How do I do it?

Hi, Slogoboy
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
The collage maker in Google Photos is rudimentary & doesn't offer any feature to change the sequence.
You need to use some proprietary app the achieve that.


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Question: Why some folders and images has been deleted after using free up space from the Google photos

I had used free up storage feature of Google photos. Now when I am trying to find my document folder…

I had used free up storage feature of Google photos. Now when I am trying to find my document folder, it is not there also there are so many images that had been deleted from my device. I have checked it on Google drive , but there is nothing related to my deleted file and folder. Why this is happening? I want my images and folder back.

Answer:

You don't understand the function of the Free-up space option: it deletes your originals in the synced folders on your phone to make space for new pictures. 
But it only deletes what is already backupped at Google, so you must still be able to see these pictures in the Google app (when having wifi). 
Maybe your originals still are in the Recently deleted album in the Apple Photos app and then they can be restored - hopefully without causing duplicates at Google. 

PS: documents (text files) are not backupped to Google Photos unless it were scanned texts saved as picture-files.


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Question: How to delete duplicate photos & videos

How to delete duplicate photos & videos

Hi, Sunil Kumar Gupta 6350
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Google Photos never uploads the same picture multiple times.
What we see as duplicates have some difference in file format or metadata.
 
Regrettably, Google Photos doesn't provide any means to remove the apparent duplicates. You have to search those manually.
 
However, you will find some tips in this article on how to avoid duplicates in the first place & how to remove the ones which are already there.
https://sites.google.com/site/picasaresources/Home/Picasa-FAQ/google-photos-1/how-to/how-to-remove-duplicates-in-google-photos


Answer:

New link to the site cited above:


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Question: Take a picture of a idem then search for it

I don't know how to seach for an item by picture

Hello Robert,

Thanks for posting in the Google Photos Help Forum.

Unfortunately, you can not search for something in Google Photos using a picture/photo.

Here's a help article you can refer to, to know more about finding people, things, & places in your photos.

Let me know if you have any questions.

Best,
Amanda


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Question: My google photo folders are opening but in that folder photos are not loadind

Yes

Hi, Theegala Rakeshgoud
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
I suggest you clear the cached & stored data of the Google Photos app & then reinstall the app.
You can do that through these steps.
  • On your Android phone, open the Settings.
  • Tap Apps and notifications.
  • Tap Show all apps.
  • Tap Google Photos.
  • Tap Storage and cache.
  • Tap Clear storage.
  • Next, uninstall the Google Photos app. 
  • Power off the phone & then restart.
  • Install the latest version of the Google Photos app through the Play Store.
Log into your profile & see whether that helps to overcome the current 


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Question: I need your to stop trying to take money out my account

I need your to stop taking money out my account

Hello Dante,
 
Welcome to the Google Photos Community,
 
Unfortunately we don't have access to user accounts as it is all controlled by a dedicated team.
 
Please contact the Google Pay team @https://support.google.com/pay/gethelp
 
If you step through the options at you will see help articles.
 
If you do not see any helpful suggestions keep clicking Next and you will eventually reach a contact page <see screenshot online> where you have a choice of contacts who should be able to help.
 
 
Regards,
 
Peter


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Question: My google photos app is not working

I have been using this app from a very long time and I have never face the problem i am facing right…

I have been using this app from a very long time and I have never face the problem i am facing right now. It's been 2-3 days my goggle photos app stoped working and I'm trying my best to solve but nothing is happening. I have reinstalled the app many time still get nothing. I don't know why this is happening but please look for my problem and help me solve it.

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Question: I want my old email pictures been hacked

Someone stole my pictures from hack took my old email pictures

Hello Crystaly,
 
Welcome to the Google Photos Community,
 
Unfortunately we don't have access to user accounts as it is all controlled by the Account team.
 
 
Regards,
 
Peter


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Question: delete my files photos by mistake and i want to recovert it.

delete my files photos by mistake and i want to recovert it. I'm delete trash

Hi, Judi Mohamad
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Any deleted picture is retained in the bin for sixty days.
 
If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.
 
However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.
 
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&amp;c=apps&nbsp;
and run a scan for anything to recover.


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Question: Photo aplod

WhatsApp document photo

Hi, chandrakant umale
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, your query is not related to some feature in the Google Photos app.
 
Nevertheless, WhatsApp hides the media folder from visibility to other apps, usually.
But, you will find directions on how to unhide that on WhatsApp help pages.


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Question: I created a movie and it wont save so i can use it. How can i fix this?

I made a movie of the kids I coach for their parents and it wont save after I finished. It just brin…

I made a movie of the kids I coach for their parents and it wont save after I finished. It just brings me back to the editing page and I cant send it to the parents like that. Can some one please help! Ive tried updating and restarting the app and nothing!

Answer:

Hi, Jesse White 712
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
When we create a movie, that keeps on circling through the edit mode for some time.
Allow that movie to get backed up to the cloud storage. Browse something else meanwhile. 
After that maturation period, the movie opens in a normal mode.


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Question: https://support.google.com/photos/thread/?msgid=21962475

Sell my pics



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Question: Humari location address nahin aa raha hai



Hi, Annu mehato
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, where do you want to use your location address in the Google Photos app?
Can you please clarify?


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Question: Can you please tell me how to name photos?

Can you please tell me how to name photos?

Hi, Leonor Orellana
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, can you please clarify which photos you want to name? The ones appearing in Peoples folder? Or something else?


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Question: Certain users cannot join my album even though they definitely have and logged into Google Phots

I have an album that i shared to about 6 people and it works perfectly. When i shared this to two of…

I have an album that i shared to about 6 people and it works perfectly. When i shared this to two of my parents gmail accounts, they cannot view my album. It gives them a notification on their phone (via Google Photos on the phone), they see the message preview of the correct picture, but when they click in, they get a 404 error and "The requested URL was not found on this server. That's all we know." they both have google photos apps installed and used  on their phone

another related issue, when both of them log into the web, most functions work fine. When they try to share any image via my email (the one that i definitely use for google photos) it shows my full email address with the Letter Icon, not the google photos icon indicting that i have an account. When they try to share using that same email address, i never get a notification. when a friend tries to share a photo with me, they do see my google photos account with the google photos icon. 

I tried for several hours and i am usually very technical with  apps, but i have no idea why this does not work. I have tried combinations of reinstalling apps, web browsers, different accounts, different images. Please help!

Answer:

Hi Jason,

Thanks for posting in the Google Photos Help Forum.

I understand how important Google Photos is for them and I'll be happy to help. Please ask them to try the steps mentioned below in a sequence to help resolve the issue:
Let me know how it goes.

Best,
Amanda


Answer:

Thanks for the reply but i tried these steps already and they did not work. I tried different computers as well. The issue. One thing to note as well, when i share the album publicly, i can view all the pictures(as an anonymous viewer). As soon as I sign into one of these accounts to view the share using the same exact link, I get a 404 error. Its really weird but it is definitely due to the account. Please note that this happens on many old and newly created albums as well. It also does not matter if it is shared only with that one person or multiple users already. The album I am trying add my parents already have 10 people viewing the album and works perfectly. Thanks.

Answer:

That sounds like your parents have been "blocked" accidentally (or they blocked you?). That happened to others as well.  Check the blocklist https://myaccount.google.com/blocklist 

Answer:

Hi there, I have had the same issue, I have no blocked users and still cleared my cache and browsing data. Still can't join albums. Other advice?

Answer:

@Kathy Evans
  • For an album shared with you: did you also check whether the owner did not (accidentally) block you?
  • Do you see the album when you open it in an incognito/private window?


Answer:

That sounds like your parents have been "blocked" accidentally (or they blocked you?). That happened to others as well.  Check the blocklist https://myaccount.google.com/blocklist 

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Question: I lost my cell phone in another city over the weekend. Bought a new phone and had Straight Talk and had them activate my new phone. They said that my old phone had to be shut off in order to transfer the data from the lost phone to the new one. Then they told me I would have to transfer the data through Google.

First of all I tried finding my Galaxy phone. Did not find it. Bought another cheaper phone but was …

I lost my cell phone in another city over the weekend. Bought a new phone and had Straight Talk and had them activate my new phone. They said that my old phone had to be shut off in order to transfer the data from the lost phone to the new one. Then they told me I would have to transfer the data through Google.

Answer:

First of all I tried finding my Galaxy phone. Did not find it. Bought another cheaper phone but was told I could have the data transferred from my lost phone to my new phone.  Not sure how to do this and cannot get a clear answer through Straight Talk or Google.

Answer:

Hello Jules,

Welcome to the Google Photos Help Forum.

If your photos and videos in your old phone was already backed up to Google Photos (cloud), you don't need to transfer/move them from one device to another. You can simply access your photos by signing into photos.google.com on a web browser on your computer with the same Google Account.

Let me know if you have any questions.

Regards,
Amanda


Answer:

Hi Jim,

Thanks for responding.

Unfortunately, there isn't a way to remotely delete the app installed in your old phone. As a work around, I'd recommend removing your Google login from that particular device and then changing you Google password.

let me know if you have any questions.

Best,
Amanda


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Question: Is there a simple way to migrate files/photos from Amazon Drive / Photos?

I have just created a Google One account and want to migrate my files from Amazon Drive and Amazon P…

I have just created a Google One account and want to migrate my files from Amazon Drive and Amazon Photos. Is there a simple way of doing this for free?

Answer:

Hi, Darren Nellies
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
You have tagged "Web".
Then, the simplest way would be to download everything from Amazon drive to your desktop in a folder that syncs with Google Photos.


Answer:

Hi. To be honest, I tagged web as that is my main interface, however, if there is another option to aid with the transfer, I am open to suggestions. Downloading and uploading this kind of volume of files and data would take a significant amount of time and therefore I was looking for other options.

Answer:

Hi,  Darren Nellies
 
Thanks for your reply
 
Do you have the Amazon Photos app on your phone?
Then, through that, you can upload the pics to Google Photos directly. Here is a screenshot of that option.
 
 
However, you can't expect some automated action. You have to select every picture in Amazon Photos & then upload it.


Answer:

Hi,  Darren Nellies
 
Thanks for your reply
 
Have you installed the Amazon Photos app on your phone?
The option is there in the Amazon app.


Answer:

Hi.

Yes, I have installed the Amazon Photos app and the Google Photos app is not in the list of options to send the photos to.

Regards

Darren


Answer:

Hi, Darren Nellies
Thanks for your reply.

I have the same Amazon Photos app.

When I tap the share symbol in that, I find Google Photos to be listed there. 
I shared a screenshot of that with you already.

However, if the behaviour of the same Amazon app is different on your device, regretfully you need to take up that in the Amazon support forum and seek some remedy on that.


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Question: Question???? Once i place a photo or group of photos in an album can i delete those pictures from the list of single photos?

I put some photos in an album and tried to go back to all photos and delete those photos yet at the …

Because the contents of albums just links to the originals in the librarystream - it are no duplicates. 
So if you delete the originals, these links die and disappear and left an empty album. 
But that also means that you can delete an album without deleting the originals.


Answer:

"I put some photos in an album and tried to go back to all photos and delete those photos yet at the same time it's deleting the album. Why?"
Google Photos does not use folders. Instead there is a single library of images, all visible in Photos view. When you create Albums of selected images, those images are not moved or copied to the Albums but simply tagged to belong to the Albums you've added them to, and there is no limit to the number of Albums you can add a single image (or at least I have never encountered such a limit). So although you can't move an image within Google Photos, each image is stored only once and displayed in other views based on its tags.

This is all convenient, but, as you've discovered, it means that if you delete an image from anywhere within Google Photos it is deleted from every view.  So if you don't want images once added to Albums to remain in your Photos view, what you need to do is Archive the image once it is added to an Album. (This link gives instructions: Archiving in Google Photos.). Archiving will remove the images from Photos view but not delete it and not remove it from any Album in which you've placed it.

Let me know if this helps (and if it does please select the Recommend button below this post so that others can more easily find the solution to similar problems).


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Question: i was cdeleded my photoes please help me

i was permanentlly delited my photoes

Permanently deleted usually means forever since that is what permanent means, However, its a long shot, but if not deleted too long ago you can try using the steps outline here.
 
https://productforums.google.com/forum/#!msg/photos/YKq9-f0ZH5g/ixmvQ5qkAwAJ


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Question: Need to delete

I want to delete photos from backups

Hi, Nomty Ndlela
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
You can delete the pics in the backup. 
However, before doing so, please deactivate backup and sync. Else your delete action will remove the pics from the device also.
Once done, long-press the first pic till a tick appears on that. Then stroke down through the entire collection to select all. Then tap the delete option, empty the bin & the pics will vanish from Google Photos forever.
However, do not activate the backup and sync option even by mistake. To safeguard against that, either delete the app or disable it through the settings.


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Question: How do.i find a photo that was trashed and over 60 days old?

I have searched the trash and couldn't find the photos. It was taken 2 months ago

Hello Dionne,

Welcome to the Google Photos Help Forum.

Could you please elaborate the issue or your query for me to assist you better? If you've deleted it from Google Photos and want to restore them, please know that photos/videos deleted from the Google Photos library, goes to the Trash for the next 60 days. So, in case, you deleted it by mistake you can always restore it from Trash folder within those 60 days (post deletion). But, if you don't find it in Trash, probably it must have been deleted more that 60 days ago. Unfortunately, restoring your lost/deleted photos and videos from Trash is the last resort.

If no, please let me know.

Regards,
Amanda


Answer:

Hello Dionne,

Welcome to the Google Photos Help Forum.

Could you please elaborate the issue or your query for me to assist you better? If you've deleted it from Google Photos and want to restore them, please know that photos/videos deleted from the Google Photos library, goes to the Trash for the next 60 days. So, in case, you deleted it by mistake you can always restore it from Trash folder within those 60 days (post deletion). But, if you don't find it in Trash, probably it must have been deleted more that 60 days ago. Unfortunately, restoring your lost/deleted photos and videos from Trash is the last resort.

If no, please let me know.

Regards,
Amanda


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Question: Changed from sprint SIM card to t-mobile. Now all pictures are gone.

Changed my SIM card from Sprint to t-mobile to improve service. She backed up my phone. Now all pict…

Changed my SIM card from Sprint to t-mobile to improve service. She backed up my phone. Now all pictures are gone. All ring tones and backgrounds were changed.  Contacts that were saved last week are no longer saved. All pictured since February 2020 to April 2021 are gone but I have access very old pictures from 2015. When going back to the store to ask and see if we could recover, he asked about an s7 edge that he could see. I have one at home, but I have an s10 now. What do you think happened? Do you think my pictures are gone forever? Did she factory reset? Did she backnup my s7 and not my s10? But i still have text message conversations from the s10. Everyone seems stumped. Can anyone help??

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Question: Renelyn rizon

Pictures

Hi, Renelyn Satinitigan
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, your query is unclear.
Can you please specify what do you want to do with pictures?


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Question: How to get old email addresses. Can i use my birthdate etc...will it give me a full list of emails.

Retrieve all photos from different email addresses my husband and I have. Its just finding all the e…

Retrieve all photos from different email addresses my husband and I have. Its just finding all the email addresses attached to myself. They all have hidden gem pics.

Answer:

Hi, Kelly Flowers
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
I suggest you please visit the link
https://support.google.com/accounts/answer/7682439?hl=en and follow the suggested steps to recover your account or find out your login ID
Still, if you face some problem, please create a post in the support forum for Google Accounts. The link is 
https://support.google.com/accounts/community?hl=en


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Question: I no longer can delete pics that have been backed up. Why?? I click allow to delete and nothing hapo

I have 297 photos that have been backed up to deleted i click Allow and it won't do anything



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Question: Missing photos and videos

By mistake photos and videos deleated in the Bin.Can photos and videos be recovered if you are delet…

Hi, Ekanshi Gupta
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
When you empty the bin, then regrettably, that's an irreversible action.

There is no way to recover the pictures through google photos.
 
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&amp;c=apps&nbsp;
and run a scan for anything to recover.


Answer:

But no showing different types recover image photos videos apps only showing in the present picture gallery photos any option to recover videos .

Answer:

Hi,  Ekanshi Gupta
 
Thanks for your reply
 
However, regrettably, this forum can't provide any further guidance regarding how to use a recovery app.

You will have to look into the help pages of the specific recovery app.


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Question: Get my Screenshots on April 2021 very important .which was deleted mistaken

Recover screenshots which was deleted mistaken on April 2021

Hi, Naresh Pallikonda
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
When we delete something from the phone, the sync action in the app removes it from the cloud also & vice versa.
Nevertheless, any deleted picture is retained in the bin for sixty days,
 
If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.
 
However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.
 
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&amp;c=apps&nbsp;
and run a scan for anything to recover.


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Question: Do I have to install Backup and Sync to use Google photos to back up and store my photos?

I keep getting a message on my desktop that i need to install Backup and Sync. I use Google photos t…

I keep getting a message on  my desktop that i need to install Backup and Sync.  I use Google photos to  to store and backup up my photos and videos taken on my phone.  Is Backup and Sync necessary?  I don't care to back up anything else.

Answer:

Hi Michele, you don't need Backup and Sync, you are probably getting the message because you have Google Photos Backup installed on your desktop. If you uninstall that program you should stop getting the message, Regards, Peter

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Question: Syncornization Google photos, new device

I Have a new phone Android and I did syncronized google photos on the app, but not all the photos we…

Hi, Edmundo Varela
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Do you have the old phone in your possession yet?


Answer:

Hi, Edmundo Varela
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Do you have the old phone in your possession yet?


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Question: Hello,



Hi, Paulina Gostkiewicz
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Photos do not get deleted spontaneously without any user-generated action.
When we delete something from the phone, the sync action in the app removes it from the cloud also & vice versa.
 
Nevertheless, any deleted picture is retained in the bin for sixty days,
 
If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.
 
However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.
 
However, you may install to your Android device a deleted photo recovery app (be sure to not pick one that requires rooting) https://play.google.com/store/search?q=recover%20deleted%20photos&amp;c=apps&nbsp;
and run a scan for anything to recover.


Answer:

Photos that are missing weren't on the phone for a long time. They were on Google photos (in cloud?). And even if I was changing phone they were still there. Those from the phone are still here. And suddenly yesterday I have noticed that they were no longer there 🤷 I didn't delete anything. It happens without my action

Answer:

Hi,  Paulina Gostkiewicz
 
Thanks for your reply
 
As suggested, did you try looking into the bin?
Are you not finding anything in the bin?


Answer:



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Question: Deleting photos

Confusion..when I delete photo from storage, confirmation says delete from synced devices..I only wa…

Confusion..when I delete photo from storage, confirmation says delete from synced devices..I only want to delete from storage as unnecessary ..not from camera. So does it delete from storage only or will I loose it altogether?

Answer:

@Virginia
Eternal confusion: the app shows your local pictures, so deleting means deleting local files - in general your camerafiles primarily. And if synced they also are deleted at Google (photos.google.com). 
And if files are not necessary on photos.google.com you need to switch-off the backup-function in the app before doing that if you want prevent deletions in the camerafolder. But is more easy and safe to hide these pictures via archiving. 
Because Google is your private backup for safety and selective sharing, so you need to accept its properties. 
No Google here, so ideas for improvement should be send via the feedback option under your profile. 
All the best


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Question: My friend and I use a shared album to chat. Is there a limit to the # of comments allowed?

Neither of our comments were showing up all of a sudden. After I deleted some of mine, they then wor…

Neither of our comments were showing up all of a sudden. After I deleted some of mine, they then worked which made me think there's a limit I don't know about. Please let me know what limits there are to Google photo shared albums.

Answer:



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Question: Sound carion

No sound this movi

Hi, Sumeshkumar Acharya
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
However, can you please specify whether you created the movie using the camera on your phone?
Or using the movie creation utility in Google Photos?
Or have downloaded that through some social media app or web link?


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Question: I was double charged for my canvas prints I ordered two 11 x 16s but was charged for four

How do you contact a human being for help. All phone numbers are automated and end with getting hung…

How do you contact a human being for help. All phone numbers are automated and end with getting hung up on. I was double charged for three canvas prints I ordered. I will obviously never use this service again if this doesn't get corrected.

Answer:



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Question: Asking photos of December

From date 1 December

Hi, Amon Kurgat
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
Did you delete the photos inadvertently?
When we delete something from the phone, the sync action in the app removes it from the cloud also & vice versa,
 
Nevertheless, any deleted picture is retained in the bin for sixty days,
 
If your delete action is recent, you will find all the items in the bin. The bin icon becomes visible in the library view. Tap that & recover everything available in the bin.
 
However, if your delete action has already crossed sixty days, or you have emptied the bin inadvertently, there is no way to recover anything through Google Photos.


Answer:



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Question: "Free up space" on Google Photos doesn't work

Android/Samsung user: I've checked for software and system updates. Restarted a number of times. Cle…

Android/Samsung user: I've checked for software and system updates. Restarted a number of times. Cleared out cache and trash. Deleted/uninstalled lots of unused apps. Brought the storage down to 113 out of 128 GB, when it used to use 122 GB.

I think the "free up space" option on Google Photos craps out / crashes because there isn't enough storage, but I've done everything I can.

Answer:

Hi, Christine Luu
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
The free up space option is to be used at regular intervals.
The free up space utility also needs some free space to work with.
Accumulating a large number may create problems.
 
Nevertheless, you can create that additional space through these steps.
  • First, ensure all the photos are backed up.
  • To verify that, [lease visit the link https://photos.google.com through any browser on your phone & check that everything is visible there.
  • Once assured, open the Photos app again.
  • Long press the first picture till a tick appears.
  • Then, while still in pressed condition, stroke down to select multiple pictures.
  • Once a sizable number of pics are selected, tap the three dots at the top right corner & tap the option "Delete from device".
  • You may have to repeat this action till the "Free up space" option remains unresponsive.
Nevertheless, after having created a sizable amount of space in the internal memory of the phone, the option will work removing the rest of the pics automatically.


Answer:

Think you so much for explaining and confirming what I suspected as the root of the problem. I will certainly try what you suggested in the detailed instructions!

Answer:

Hi, Christine Luu
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
The free up space option is to be used at regular intervals.
The free up space utility also needs some free space to work with.
Accumulating a large number may create problems.
 
Nevertheless, you can create that additional space through these steps.
  • First, ensure all the photos are backed up.
  • To verify that, [lease visit the link https://photos.google.com through any browser on your phone & check that everything is visible there.
  • Once assured, open the Photos app again.
  • Long press the first picture till a tick appears.
  • Then, while still in pressed condition, stroke down to select multiple pictures.
  • Once a sizable number of pics are selected, tap the three dots at the top right corner & tap the option "Delete from device".
  • You may have to repeat this action till the "Free up space" option remains unresponsive.
Nevertheless, after having created a sizable amount of space in the internal memory of the phone, the option will work removing the rest of the pics automatically.


Answer:



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Question: Google Photos doesn't open on other apps

I can not set the Google Photos app as default when I send photos to other apps. The phone first ope…

I can not set the Google Photos app as default when I send photos to other apps. The phone first opens the MicroSD and I have to dig to open those of the Google Photos app. On Facebook not even makes me open the app of the photos, but shows me only that of the MicroSD.
I've already tried to "Clear Defaults\

Answer:

Hi Alessandro,

The integration with a photo picker in a third-party app isn't always as seamless as we prefer.

I beleive it is easier instead to send images from Photos to the other app.

For example:
1. Launch Photos
2. Select the image to share
3. Select the share < icon
4. Choose the app to send or post the image.

It's a lot quicker than going from the other app to a photo picker to Photos and trying to find the image you want.

Enoy!

Joe


Answer:

Yes, but this means that I can't comment with a photo on Facebook because I must first add it to my MicroSD. Previously I had a BlackBerry PRIV (Android Marshmallow) and I did not have this problem! 
Could it be simply a problem concerning the settings to be changed?


Answer:

I have a clarification to do: in addition to showing me photos on the MicroSD, it also shows me those of WhatsApp and those I send with Telegram made from the smartphone's camera.

Answer:



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Question: Why delete atomatic photo

Why delete my photo

Hi, LIFE HACK motivation
 
Welcome to Google Photos Community Support Forum & thanks for your query.
 
We need to save the creations. Otherwise, any existing creation gets replaced by a newer one.


Answer:



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Question: My school account got turned off and my photos got deleted after being verified by a google support

My google account got turned off by my school but I took steps before that to transfer my pictures t…

My google account got turned off by my school but I took steps before that to transfer my pictures to a different account. After contacting google they gave me steps to verify my pictures would be secure however they all disappeared after my account turned off. Google said they would be secured and they verified I did everything right however my pictures are no where to be found

Answer:

Sorry, we can't help with such account affairs and promises by Google (???) - this is a user-to-user forum. 
It also is not clear which steps you have taken, because then you should needed to follow one of the options described in this link. 
Good luck, but I am afraid it is hopeless.


Answer:



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Question: Can I add captions/ descriptions to the photos in my photobook?

I would like to elaborate more on my pictures

Hello Bella,

Thanks for posting in the Google Photos Help Forum.

Yes, a photo book can be titled. 

Here's a help article to know more about the same.

Let me know if you have a questions.

Regards,
Amanda


Answer:



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